Is parking available at the property?

Free self-parking is available on-site.

Is breakfast offered at the hotel?

Breakfast is available, and fees apply for additional guests beyond the two adults included in breakfast-inclusive rate plans.

Does the property allow pets?

Pets are allowed with a fee of USD 75 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features limited wheelchair accessibility, including an elevator and accessible public areas.

What is the location of the hotel in relation to key landmarks?

The hotel is situated in a shopping district, within a 15-minute drive of Cuyahoga Valley National Park and MGM Northfield Park. It is 8.7 miles from Cleveland Clinic and 12.6 miles from the Rock and Roll Hall of Fame.

What are the hotel's policies for guests staying with children?

Children stay free when occupying the parent or guardian's room, using existing bedding.

Candlewood Suites Beachwood Cleveland Hotel

Average nightly price at Independent (Sphc) Beachwood Extended Suites By Ihg by month, last 12 months (USD)
Month	Average price
January	$98
February	$90
March	$115
April	$129
May	$176
June	$155
July	$159
August	$131
September	$150
October	$119
November	$111
December	$98

What guests think

At Beachwood Extended Suites, reviews highlight a convenient location and helpful staff, alongside significant concerns about overall upkeep, with several guests encountering maintenance issues, outdated spaces, and an environment that can feel worn and inconsistent.

Multiple reviews report dirty rooms and bathrooms, stained linens, pests, and strong smoke or weed smells in common areas and hallways. Breakfast is very limited to coffee and packaged items, and some in-room basics like dishes, towels, or shower curtains need to be requested or are missing. Service feedback is mixed, ranging from welcoming front-desk help to long check-in waits, reservation mix-ups, and short staffing. Overall, expect a no-frills stay with trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Renovations and maintenance issues are frequently noted, with intermittent elevator outages and an aging property; one review mentions the gym awaiting new equipment. Guests also report no pool and no ice machines, and amenities can be sparse.

Related guest reviews

4

Kenneth

Sep 26, 2024

·

Stayed 2 nights

There was no ice vending machine available, and I was unable to get a blow dryer from the front desk. I did like the size of the room

6

Heather

Aug 24, 2024

·

Stayed 3 nights

I would avoid this property unless you do not have another choice. The only Pros are that is in a good location, it is pet friendly and is affordable. We stayed here for a few days when we lost power and maybe since the property was overbooked that made it worse than normal? The rooms were outdated, and staff was rude. Upon checking in our room was lacking the basic amenities: only 1 pillow between 2 beds, and missing blankets, no toilet paper, and no shower curtain or towels at all. No soaps or shampoos were provided either. When we asked the front desk for toilet paper we were only given 1 roll and told to ask again the next day (we had booked this place for 5 days). AC did not work well. There is no pool and no ice machines. the kitchen area is nice to have but was filthy. Also the breakfast is only prepackaged muffins, granola bars, and coffee. I would not stay here again.

4

Thomas

Apr 17, 2024

·

Stayed 6 nights

When I got off the only working elevator on the third floor I walked into a construction zone. The hallway had an oily smell like a machine shop. If all the local hotels weren’t booked because of the solar eclipse, I would have left and found a different hotel. I cut my visit short by a day and checked out early. Unless you want to stay at an active construction site, I would find another option.

8

Michael

Sep 26, 2023

·

Stayed 1 night

Excellent budget hotel Location was perfect The hotel is starting to show its age. Needs an overhaul on lighting and deep cleaning.

4

Jerry

Jun 16, 2024

·

Stayed 1 night

There was no shower curtain, no hair dryer, no stopper in the sink. The air conditioner was not working properly. Went to get a coffee and there was none. Expensive stay. Would not recommend this place.

8

Maria

Mar 13, 2025

·

Stayed 21 nights

The hotel had everything i needed in a suite. It was an older hotel but was comfortable and very clean. The staff was excellent. The other occupants were nice. The gym is awaiting new equipment. I would stay here again.

4

Paul

Sep 10, 2024

·

Stayed 3 nights

For the price, I would have expected few amenities, but at least a clean and functional room. What we got was few amenities, and a dirty and mostly functional room. The good: It’s cheap. The HVAC worked. The TV worked (once we figured out to hold the batteries in the remote). The hot water worked. The elliptical trainer in the exercise room worked. There were no bugs in the bed. Staff we dealt with were generally polite and helpful. And it was near where we needed to be. The bad: The carpet was so filthy my wife refused to walk on it barefoot. The microwave had dark clumps of old food in the corners. One bedside lamp looked like someone had fallen on it. Another lamp was burned out. The light in the toilet/shower area was incredibly dim. The kitchen counters were greasy. The insides of the lamps and the bases of the lamp sconces looked like they hadn’t been dusted since they were installed. There were no privacy curtains in our first-floor room, so our only choices were blackout or exhibitionism. The exercise room had no wipes (we ended up buying some for that and for the room). There were no hand towels provided. Overall, not a great time.

6

David

Feb 25, 2024

·

Stayed 7 nights

Elevator was down 3 days of are stay, had 2 handicap people, had to leave a day early because I couldn’t get a wheelchair to the 3rd floor. Staff was great, they need more help to be able to do there jobs properly.

6

anna

Mar 3, 2024

·

Stayed 2 nights

the elevator was out the time we stayed there not a big problem but small in inconvenience

4

Tracie

May 20, 2024

·

Stayed 3 nights

The hotel was in disrepair, the lobby was dank only 1 elevator was working there were appliances and cabinets in the hall their was a smell of cat/animal urine as well the room was dusty and dirty i had to clean the bathroom was counter was falling apart the sinks were dirty the tub was dirty the toilet was dirtythe kitchenette was dirty and the cabinets were hanging off hinges the tv desk chairs and dresser were dusty the floord were decent the stove top was rusted i didnot even open the refrigerator and there was no glasses plates or flatware in the room luckily the bedding was clean i still covered with my own sheets i dont think ill stay here again and would not recommend

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe poor cleanliness, citing dirty bathrooms, stained linens, pests (including roaches and occasional bed bugs), and strong odors in halls and rooms. A few guests found their rooms acceptably clean.

Related guest reviews

2

Mark

Oct 28, 2023

·

Stayed 4 nights

The carpets in the passageways is very dirty and my floor in the room was very sticky and dirty.

2

Mary

Oct 21, 2024

·

Stayed 1 night

Check in was at 3:00. We waited for 2 hours for our room to be ready. They said they were short staffed. We finally got in at 5:00 and the room was filthy. Hair in tub and sink. Toothpaste splattered all over sink and mirror. Crumbs on the floor

4

Mikayla

Mar 5, 2025

·

Stayed 1 night

The hotel was dirty, the room was dirty had hair in the tub, and rings of dirt around it as well. There was sticky stuff in the drawer. And bodily fluid stains on the pull out mattress.

2

Earl

Apr 12, 2025

·

Stayed 3 nights

cockroaches in the microwave and cabinets

2

treshaun

Nov 28, 2023

·

Stayed 3 nights

Had bed bugs

2

Ambra

Aug 18, 2025

·

Stayed 1 night

Them white bedsheets were terrible. They had urine stains, blood stains just disgusting. I didn’t even wait for checkout time. We got a little bit of sleep and left.

2

Earl

Apr 5, 2025

·

The room was not clean and there were roaches in the room and microwave.

4

Paul

Sep 10, 2024

·

Stayed 3 nights

For the price, I would have expected few amenities, but at least a clean and functional room. What we got was few amenities, and a dirty and mostly functional room. The good: It’s cheap. The HVAC worked. The TV worked (once we figured out to hold the batteries in the remote). The hot water worked. The elliptical trainer in the exercise room worked. There were no bugs in the bed. Staff we dealt with were generally polite and helpful. And it was near where we needed to be. The bad: The carpet was so filthy my wife refused to walk on it barefoot. The microwave had dark clumps of old food in the corners. One bedside lamp looked like someone had fallen on it. Another lamp was burned out. The light in the toilet/shower area was incredibly dim. The kitchen counters were greasy. The insides of the lamps and the bases of the lamp sconces looked like they hadn’t been dusted since they were installed. There were no privacy curtains in our first-floor room, so our only choices were blackout or exhibitionism. The exercise room had no wipes (we ended up buying some for that and for the room). There were no hand towels provided. Overall, not a great time.

2

Laura

Sep 24, 2024

·

Stayed 2 nights

Experience was aweful. Was booked into a filthy room. Dusy furniture, vents, trash, empty bottles, crackers, chips, cheetoes, condom wrapers, toys, balloon with water under beds. Grease covered tange vent, freezer has melted chocolate ice cream or dried blood from meat. Floors black w dirt. No shower curtain. Toilet seat loose, sliding when sitting.Closet shelf broken. Sink dirty. Def health risk. Asked mngt 2 move me or clean my room. Waited 2 days, offered refund, not but my card was charged full cost at checkout. Referred to GM. Several attempts to resolve issue to no avail.

2

Jeremiah

Aug 16, 2024

·

Stayed 3 nights

This hotel room was extrememly dirty. There were cobwebs dust and dirt everywhere. The toilet and shower was obviously not cleaned from the previous tennant. I will never stay there again.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and show wear, with noise, smoke odors, and missing basics affecting comfort for some; a few guests mention quiet nights, comfortable beds, or good size. Expect older furnishings and inconsistent room amenities.

Related guest reviews

8

Kevin

Jul 20, 2025

·

Stayed 1 night

Bed was comfortable, the room was clean. Fast service at the desk. Coffee wasn't so good but it served its purpose and got needed rest.

8

Christian

Aug 4, 2024

·

Stayed 2 nights

Good location for the price condition of the walls made it look pretty run down, other than that I recommend it for a nice place to stay when visiting downtown as it’s not a bad commute

6

Jeffrey

Jun 17, 2024

·

Stayed 2 nights

This place looked old and not updated.

4

Michele

Apr 8, 2023

·

Stayed 3 nights

If all you want is a room with a bed, a refrigerator, a microwave, and noisy neighbors, this is the place for you. It offers none of the little niceties of most other hotels comparably priced.

10

Jordan

Jun 10, 2023

·

Clean and quiet

6

alicia

Feb 1, 2025

·

Stayed 1 night

It could use some updates. The bathroom door was dirty and it was a smokey floor and I don't smoke. I didn't see any extra blankets for it got a little colder into the nite. And it looked like a burn on the toilet seat and I was supposed to be in a non-smoking room .

8

Joyce

Jan 15, 2024

·

Stayed 5 nights

Glad it's on a bus line, there is shopping within walking distance, room was large.

6

Harry

Jan 22, 2024

·

Stayed 4 nights

Bedding too thin; bed very comfortable otherwise. A little noisy and traffic heavy on my floor.

6

Laura

May 4, 2023

·

Stayed 2 nights

The staff was nice. It looks fine from the outside and the lobby, but then you walk down the dirty (at times smoky), dark, noisy hallway to your room. Had I experienced the hall first I may have canceled. 6am everyday pipe knocking woke me up. I could hear conversations in the hall most times that I was awake. I think several people live there which I guess is what an extended stay can be for but they were very comfortable and had a gathering in their room(s) and left the door open so it carried down the hall. Hasn’t been updated and doesn’t have any modern sound proofing.

6

Gregory

Jul 22, 2024

·

Stayed 1 night

The room was Clean but just a little Dated

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AI-generated summary based on recent guest reviews

Service

Service is inconsistent: several guests praise friendly, accommodating staff, while others report long check-in waits, reservation problems, rude interactions, or short staffing. Overnight coverage can be limited.

Related guest reviews

10

denuene

Aug 5, 2025

·

Stayed 1 night

My stay was absolutely everything that I wanted it to be despite the renovations that are taking place within the facility. The service was still amazing. There was great customer service from the front desks to the housekeeping staff. I am visiting from california and I already have a made up mind that when I return to cleveland this is where I'll stay

4

Scottlynn

Oct 22, 2023

·

Stayed 1 night

The staff member who checked us in was horrible. Her attitude and the way she talked to us was very rude. Especially because we came to her with kindness and never once spoke to her wrong. She slammed my ID back down and pushed it toward me and then when I called for cups she hung up on me Immediately after telling us to come down and get them.

4

Shannon

Dec 18, 2023

·

Stayed 1 night

Customer service at check in was extremely rude. No toilet paper in a “clean” room that had burnt food on counters, and 1 towel for a 2 person booked room. Check in was late, but had all day very disappointing. Will NEVER use extended stay again. I was only there 1 night, 11pm- 11am. Oh, states breakfast, but no creamer available for coffee and muffins. Again, very disappointing!

2

Art

May 25, 2024

·

Stayed 11 nights

Customer service was non existent. I didn’t complete my booked time. I left after 3 days and I want a refund for the other 8 days.

6

Daniel

Sep 1, 2024

·

Stayed 2 nights

Good price. Nice staff. Twice I had to wait awhile for the front desk person to return. They were out of coffee several times.

6

David

Feb 25, 2024

·

Stayed 7 nights

Elevator was down 3 days of are stay, had 2 handicap people, had to leave a day early because I couldn’t get a wheelchair to the 3rd floor. Staff was great, they need more help to be able to do there jobs properly.

2

Angad

Jun 30, 2024

·

Stayed 1 night

I won’t recommend this hotel to anyone especially with kids and family. First of all the checkin process was horrible, with kids we have to wait for an hour. Once checkin was done, we got room on 3rd floor but the suspense was awaiting for us. They had broken lift, with luggage’s and elderly parents it was not safe to walk through the stairs as they went through major surgery 2 years back. On top of that staff we unpleasant.

2

Ryan

Oct 3, 2024

·

Stayed 1 night

We arrived at the hotel after a 7 hour drive to check in before a concert. We were told they didn't have the reservation and were full, couldn't offer us a room, even though I had multiple confirmations of the reservation. I was immediately told to call the booking agent. The booking agent said the hotel made the mistake. Regardless, my 2 daughters and I had no place to stay, i missed part of the concert with them trying to fix the problem. Ultimately, i had to fix the problem on my own. The kid working at the front desk was extremely polite and made any suggestions he could. He was the only thing close to a positive about the entire experience.

10

Sheila

Jun 18, 2024

·

Stayed 2 nights

Excellent staff!!!

2

James

Oct 3, 2023

·

Stayed 2 nights

I've been to the Extended Stay America in Beachwood three times this year, trading off its poor quality for its low rate. But this stay was the last straw. I booked for two nights. When I checked in, the overworked front desk staff - as usual - was out doing laundry or cleaning rooms or something, so there was a wait involved in checking in. Also, as usual, there were no clothes hangars in the closet. But this time, unlike my previous stays, the bathtub was terribly scuddy. Also, the water went out hotel-wide at 8:30 in the morning, and stayed off past the point when I had to leave. So I tried to check out at the front desk, so I could find another hotel for my second night. But they said I had to pay for the second night anyway, because I booked my two-night stay through a third party (Expedia). So, ironically, I was forced to extend my stay at Extended Stay. The moral of the story is, don't stay at Extended Stay America.

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Location

Generally viewed as convenient, with proximity to Ahuja Hospital, shopping, eateries, a bus line, and reasonable access to downtown and events. Most location comments are positive.

Related guest reviews

8

Joyce

Jan 15, 2024

·

Stayed 2 nights

I didn’t need any assistance. The room was comfortable, the location is great!!

8

Christian

Aug 4, 2024

·

Stayed 2 nights

Good location for the price condition of the walls made it look pretty run down, other than that I recommend it for a nice place to stay when visiting downtown as it’s not a bad commute

8

Michael

Sep 26, 2023

·

Stayed 1 night

Excellent budget hotel Location was perfect The hotel is starting to show its age. Needs an overhaul on lighting and deep cleaning.

10

Xiaolian

Oct 6, 2024

·

Stayed 1 night

staff members are very kind and helpful. Nice community nearby. I found Juicy Seafood at 9 PM with only 5minutes driving.

10

Davonda

Mar 14, 2023

·

Stayed 1 night

It was in walking distance to alot of place we needed to visit, complimentary breakfast was pretty good and was able to extend checkout time with no issues !

8

Joyce

Jan 15, 2024

·

Stayed 5 nights

Glad it's on a bus line, there is shopping within walking distance, room was large.

10

Eleanor

Nov 28, 2023

·

Stayed 2 nights

Location is great as I am a travel nurse with temp assignment at Ahuja Hospital. Close to eateries, Starbuck's and hospital - all 5 to 10 min away. Staff hellpful and pleasent. Room is clean and comfortable.

6

Denise

Mar 30, 2023

·

Stayed 2 nights

Didn’t know what to expect when I booked. Had pretty basic accommodations. Great location. Friendly staff.

2

Edgar

Mar 10, 2024

·

Stayed 3 nights

I do not recommend this place at all. The only good thing about this place is its location, close to the hospital where we needed to be.

10

Joy

Jun 15, 2024

·

Stayed 3 nights

I love taking bubble baths. So I brought my own sanitizing wipes to clean out the bathtub. Other than cleaning bacteria, the tub was spotless. My wipes were perfectly white as I cleaned the bathtub. The bathroom was spotless! There were no bedbugs on the bed. I brought my spray just in case. Remember to stay at the NORTH ES on Orange Place do not stay at the south one on the same street. this one is corporate owned. There is a difference. Location is perfect for going to Browns events it’s fine!

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AI-generated summary based on recent guest reviews

Dining

Breakfast is very limited—typically coffee with packaged muffins, bars, or oatmeal—and coffee is occasionally unavailable. No hot items are mentioned.

Related guest reviews

10

KATHY

Mar 12, 2025

·

Stayed 1 night

Because of the renevation there is no full breakfast.its only coffee. It be nice if there is a lite breakfast grab-n-go coffee and donuts or coffee and muffins The breakfast area isn't near any of the renevation area Thank You.

4

Cheryl

Jun 18, 2024

·

Stayed 3 nights

The room floor was filthy to the point where we had to wear footwear while in the room. When we walked barefoot, the bottoms of our feet were black from the hard, uncarpeted floors. The floors had not recently been mopped. The management personnel would not address our request for partial compensation due to it being booked through a third party (Expedia). Also, the hotel listing was advertised as breakfast included, but that consisted of coffee and breakfast bars/muffins only. We spent every morning needing to go elsewhere for breakfast.

6

Sixto

Sep 16, 2023

·

Stayed 4 nights

Visible dust in multiple locations including the main part of the floor and outdated rooms. Morning coffee routinely unavailable or not refilled within breakfast window period.

6

Leslee

Aug 27, 2023

·

Stayed 1 night

First time staying at an Extended Stay but it wasn’t a good experience. Old & outdated room. Stove, vents, doors very dirty. No ice cube trays. No hair dryer. Oatmeal & muffins only for breakfast. No fruit or yogurt. Towels thin & rough. Front desk staff very good.

10

Davonda

Mar 14, 2023

·

Stayed 1 night

It was in walking distance to alot of place we needed to visit, complimentary breakfast was pretty good and was able to extend checkout time with no issues !

4

Jessica

Aug 7, 2023

·

Stayed 4 nights

We booked a room with two queen beds and received a room with two full size beds. They could not move us, and we had to ask for a partial refund. The hotel description said that breakfast was included. This was very misleading because their idea of breakfast was individually wrapped muffins, granola bars, and coffee. I was expecting at least some fresh fruit, cold cereal, milk and juices, and maybe a few hot items.

6

Daniel

Sep 1, 2024

·

Stayed 2 nights

Good price. Nice staff. Twice I had to wait awhile for the front desk person to return. They were out of coffee several times.

4

Megan

Apr 18, 2023

·

Stayed 1 night

When checking in, they didn't have the type of room I booked available. The hallway leading to our room was loud and smelled like old food. The shower was dirty, the bed was uncomfortable, and the air conditioner didn't work. The 'take away breakfast' only included coffee, oatmeal packets, and granola bars.

4

Bradley

Sep 16, 2024

·

Stayed 1 night

Checking in, the gentleman was very nice. Hotel smelled of weed, incense, and popcorn. Bathroom sink and tub did not drain during showering and washing hands. Some things seemed out of date. Breakfast was muffins, granola bars, and coffee.

8

timothy

May 25, 2024

·

Stayed 7 nights

Overall, I had a great experience here. My room was spacious and mostly comfortable. I could do without the burn marks on the toilet seat. I did hear neighbors talking and smelled plenty of weed inside and outside of the property, but I suspect that's just life in 2024. Breakfasts consists of coffee, a bran bar and/or a muffin. Do not expect anything exciting for breakfast, but they had told me that up front.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $211
18 $165	19 $165	20 $152	21 $147	22 $138	23 $194	24 $186
25 $133	26 $144	27 $162	28 $147	29 $138	30 $183	31 $181

Su	Mo	Tu	We	Th	Fr	Sa
1 $133	2 $138	3 $138	4 $137	5 $133	6 $192	7 $178
8 $133	9 $133	10 $138	11 $138	12 $129	13 $171	14 $177
15 $133	16 $133	17 $138	18 $133	19 $129	20 $181	21 $186
22 $129	23 $136	24 $133	25 $138	26 $129	27 $211	28 $207
29 $133	30 $133

Independent (Sphc) Beachwood Extended Suites By Ihg

Prices for Independent (Sphc) Beachwood Extended Suites By Ihg

Monthly average prices

About this property

Location

Room options

2 Queen Studio Suite

1 King Studio Suite

Studio Suite

Studio King Size Bed

1 King Studio Suite Mobility Accessible Roll in Shower

Studio Accessible

Guest reviews of Independent (Sphc) Beachwood Extended Suites By Ihg

Who stays here?

What guests think

Property Policies

Good to know

FAQs about Independent (Sphc) Beachwood Extended Suites By Ihg

Considering this hotel for your Cleveland trip?

Prices for upcoming dates