Name: Super 8 by Wyndham Helena
Address: 2200 11th Avenue, Helena, Montana, United States of America, Helena, Montana, US
Price range: $90–$126 per night
Rating: 6.37

What guests think

Across reviews of Super 8 by Wyndham Helena, travelers repeatedly report worn, dated rooms and common areas, notable cleanliness lapses, and maintenance problems with locks, HVAC, plumbing, and TVs, leading many to question value despite the budget price point.

Service feedback is mixed, with long waits at the front desk, key card issues, and several reports of rude or unresponsive staff, though some guests praised friendly employees. Breakfast is commonly described as very limited and inconsistently stocked, with occasional positives for waffles but multiple complaints about quality. The location near the highway and central Helena is convenient for stopovers, but traffic noise and neglected exterior areas are noted. Expect a basic, budget stay with significant trade-offs in upkeep and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities appear dated and poorly maintained; exterior and parking areas are often dirty with debris and weeds. Several reviews mention out-of-order ice machines and a closed or repurposed fitness room, with occasional elevator or access frustrations.

Related guest reviews

4

Mark

May 16, 2025

·

Stayed 1 night

TV channels not working properly. Staff attempted to assist but not successful. Fitness center closed for renovations but it looks like closed for good. Heating cooling systems not excellent. Good basic breakfast. Excellent, helpful staff working hard to keep the hotel going. Overall satisfactory but there are better places for less money.

4

Jennifer

Jul 24, 2025

·

Stayed 1 night

Bathroom was dirty, don't think the sink faucet had been cleaned in awhile. Refrigerator did not work and the only ice machine was out of order. We did not even want to eat breakfast there because of the condition of the room

2

Christopher

Oct 13, 2025

·

Stayed 2 nights

This facility was filthy. There were dead bugs all over the hallways and hadn’t been vacuumed in what looked like weeks. The walls in the room were dirty as was the bedding. No remote control, 2 towels for 4 people. It was very dated and the outside had not been maintained all summer. The parking lot itself had two foot tall weeds and broken down cars that had the hoods up. Garbage was spilling out of the trash cans. The price was right but that was it.

6

Opal

Aug 3, 2024

·

Stayed 1 night

For the price it was pretty good. Just needed some place to sleep. However, the elevator was very hard to find and the clerk did not explain it very well. I had to wonder around for 10 minutes to find it.

4

Becki

Sep 24, 2025

·

Stayed 1 night

There was pigeon feces, feathers cigarette butts and empty containers outside exit by our hotel room. Carpet was dirty. Amenities, like excercise room was "under construction", used for storage. Front desk lady acted like it was painful for her to aswer a question. Guy at front desk was helpful. Continental breakfast was minimal.

6

Mark

Sep 25, 2025

·

Stayed 1 night

Hallway smelt like weed, rooms were ok.. outside needed lots of work.

6

Darcy

Jul 10, 2025

·

Stayed 1 night

Old and construction debris on stairs

4

Dave

Apr 17, 2023

·

Stayed 2 nights

I had stayed at that hotel a couple of other times but now it has really gone down hill it’s really trashed outside cigarette butts all over by the doors and there are signs no smoking with in 25ft there are old mattresses that have been sitting out by the dumpsters for a while. In my room the shower walls and the tub are loosing it’s protective coating and it was draining real really slow

6

Ruth Ann

Jul 23, 2025

·

Stayed 1 night

Breakfast was extremely limited, no ice machines, every customer had to wait at least 15 minutes for someone to appear at the front desk. One good thing, our smoke detector started beeping in the middle of the

4

Rodney

Jul 24, 2025

·

Stayed 2 nights

Parking Lot…Poor Condition Property—-poor condition

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Cleanliness

Many reviews cite dirty rooms and bathrooms, stained carpets, hair and odors, and unvacuumed hallways; housekeeping is inconsistent. A few guests reported clean rooms, but overall cleanliness is a recurring concern.

Related guest reviews

2

Camille

Sep 3, 2025

·

Stayed 1 night

Worst hotel I’ve EVER stayed at. No words. Staff was never around. Our key stopped working first thing in the morning (before checkout time), black mold in the bathroom, sticky stains in the carpet. Once we were moved out of the room with black mold all they did was move someone else into it. No attempt to clean it or quarantine the room. Various smells everywhere. Breakfast was mediocre at best. Overpriced considering what it was, which is a horrible horrible motel.

2

Chanel

Mar 25, 2023

·

Stayed 4 nights

bedbugs in room 309

2

Jamie

Oct 12, 2025

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Stayed 1 night

Breakfast was just oranges, waffles and english muffins. We had orange juice that was bad. Staff wasn't very friendly. Our room was quite gross, toilet was not clean still had poop on it from previous stay. Behind the beds were very disgusting, found trash on side of the beds. Smelt of smoke. And the carpets were nasty.

2

Ben

Jan 13, 2024

·

Stayed 1 night

It was filthy!!

4

Jenna

Jun 3, 2024

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Stayed 1 night

Unfortunately, it was so dirty in the bathroom, we had to wear our shoes. The beds and linen were clean but the state of the of the room was quite poor. Bathroom was terrible with dirty tub, toilet paper holder that was falling out of the wall and paint, dirt and dust everywhere. I would not choose to stay here again.

2

Claire

Jul 20, 2025

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Stayed 1 night

First room was so dirty, I requested a different one. (Ive never had to do that before) 2nd room clean-er but carpet needed vaccumed or better yet replaced. All around did not feel clean. Door fits poorly with big gaps. Blood stain on pillow. I should have left and went to a different hotel, but it was late and this was nonrefunable.

2

Jennifer

Jun 22, 2025

·

Stayed 1 night

Not a good experience. That’s the nicest thing I can say the common areas are all very dirty and the room is not very clean either. The bed is very soft and the carpet is stained, and I was afraid to walk on it with bare feet.

4

David

Jul 11, 2025

·

Stayed 2 nights

The property was conveniently located. When I got into my room I found that the bathroom basin had not been cleaned and still had toothpaste specks on the tap mirror. The other mirror in the room was similarly dirty. I can't image that the carpet has been shampooed for years. The person who checked me in didn't stand up, which, in this case, made the process a bit awkward. (I noticed this happening on subsequent days with other clerks.) I am not convinced that the outside doors shut completely, much less locked. One night, a window into the engineering room (at the base of the building) had been left open. Finally, the breakfast space was not cleaned during the breakfast time. The breakfast was completely carb-based. No fruit. No protein.

4

David

Jun 28, 2025

·

Stayed 1 night

I understand that this is a budget hotel, but the bathroom in my room was filthy. The sink had toothpaste stains from someone else and the toilet had other types of stains from someone else. The shower had hair from someone else, so don’t think it had been cleaned at all. Thankfully the bed was clean, and the air con worked, and WiFi was good. I actually had a good sleep in spite of the dirty bathroom.

2

Debra

Aug 5, 2025

·

Stayed 2 nights

Smells, smoke detector hanging from celling by wires. Shower had clump of hair on drain from prior guests. Just to name a few things.

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Rooms

Rooms are very dated with numerous maintenance issues such as loud or weak A/C and heaters, poor drainage and plumbing, broken fixtures, and sagging mattresses; highway and hallway noise are also noted. Some guests still found beds comfortable.

Related guest reviews

2

Leonard

Jul 27, 2025

·

Stayed 4 nights

Perhaps the worst American motel I have ever stayed in. I have stayed in worse in Africa and China, but this is the worst in all of the U.S. It started with check-in. Walked in the front door. Actually, the lobby was fairly nice and clean, but no one was behind the front desk. Waited 10 minutes, still no one. A plaque there said to call a number if there were any problems. I called and a person answered, "front desk". I said, I've been waiting at the front desk and no one is here. It took him another 5 minutes to arrive. Then, he immediately called someone on the phone and put his hand up asking me to wait. Terrible service. If the whole town wasn't booked up for some rodeo this week, I would have walked out and gotten another hotel. We finally checked in. He told us to go downstairs to room 119. The downstairs hallway smelled of mildew. The concrete stairway was dirty and stained with what looked like chewing tobacco. Got to our room. It was dark, like a dungeon. The room had a semi-comfortable bed, a refrigerator and a microwave - all maybe 15 years old. It had a flat screen TV. The TV was mounted on the wall, but was hanging at a 45 degree angle. The window was an old aluminum window that didn't close all the way, so all the sounds from outside sounded like they were inside. BTW, the highway onramp is right behind this building. On our 2nd morning, we noticed mold in the bathroom. Absolutely horrible motel! It seems the owners just don't care.

8

Matt

Aug 23, 2024

·

Stayed 2 nights

Just ok. Fridge was on a light switch by door so it got turned off all the time and drinks in the fridge were warm. TV loses connection for about 3 seconds about every 45 seconds. Pretty annoying. Didn't matter which channel the TV was tuned to.

2

Michael

Sep 13, 2024

·

Stayed 1 night

Right next to highway-- noisey Liked next to Overland Inn Restaurant

4

Mike

Jul 25, 2023

·

Stayed 1 night

Decent location near the highway. It has some broken down vehicles in the parking lot, and looks a bit run down. The room was not very clean (stains on the bed spread, room had a “smell” and the bathroom had so much bleach smell it made my eyes water.

2

Gerald

Oct 29, 2024

·

Stayed 1 night

Totally run down. Breakfast minamal. Wife hurt her leg on steel piece sticking out of the side of bed. Never again.

6

Sue

Nov 10, 2024

·

Stayed 2 nights

Facilities are "tired" and in need of some maintenance and deep cleaning. My bed appeared broken, therefore offered little support. Coffee is great!

4

Van

May 4, 2024

·

Stayed 1 night

Windows and headboard are broken some of the lampshade are not working no light bulbs, the bottom of the bath tub, its peeling need to be replace. Staff frirndly, building is quite.

6

JEFF

Apr 12, 2024

·

Stayed 1 night

Location good, bed was old sagged in the middle.

4

Kelly

Jul 23, 2025

·

Stayed 1 night

Needed a remodel 3 coats of paint ago. Lobby smells weird, like mildew. Lack of care in general. We skipped the breakfast due to the smell in the lobby. AC /Fan worked great, but it was very loud.. which was ok I guess as it covered up the sound of people in the hallway at night. luckily we were only staying one night so we were in and out.

2

Raymond

Aug 22, 2024

·

Stayed 1 night

Our room was horrible! Stains on the carpet. Stains on the furniture. The bed was so uncomfortable and sagging. Horrible sleep. Super 8 should remove their brand from this place.

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Service

Service feedback is mixed: long waits or no one at the desk, key-card problems, and rude interactions are common, while others describe friendly, helpful staff and easy check-ins.

Related guest reviews

2

Emily

Aug 31, 2025

·

Stayed 1 night

Customer service very bad. Very rude lady night staff. Moved room 3x due to dirty bathroom and left dirty towels and broken fridge. Rude lady indian night staff told us to get out and discriminate us. We have the right to complain because we are the guest in your hotel but she treated us so bad. Acting like a kid, unprofessional and very very rude. We are paying on our stay. She told us we only pid $77 though we paid 133$ cad for the night but we don’t deserve to be treated this way. No even apologies. Accept your mistake. Check your cctv so that you will know how shes acting.

4

Larry

Aug 25, 2025

·

Stayed 1 night

The check in was frustrating—they wanted documentation I had already sent online. The key didn’t work and had to go back to the front desk to get them rekeyed—a lot of extra steps for seniors. After breakfast—which was not much—make your own waffles, yogurt, English muffins—our keys no longer worked and we again had to go back to the office to have them rekeyed—and the female employee was not even nice or apologetic about it.

2

Alexander

Nov 25, 2024

·

Stayed 28 nights

This hotel is a joke. When i arrived the room was not vacuumed, the locks where so loose i could've broke them from the inside. A staff member was super rude when i asked for a room card for my dog walker. I will never stay stay here again... ever!

4

Leigh

Sep 19, 2025

·

Stayed 1 night

The property is very dated and could use a good bleaching. The soap dispenser was empty, which should really be part of the checklist for the housekeepers. There was never anyone at the front desk for checkin or checkout and when you rang for them, they seemed to be very annoyed. Fine for one night stay if your in a pinch.

2

Alicia

Oct 29, 2024

·

Stayed 2 nights

They charged my card over and over again even after check in, and my fees were paid. Absolutely absurd! The place was dirtier than I expected. Felt unsafe. Won’t stay here again, even in a bind id rather sleep in my car!

2

Tonya

Apr 19, 2025

·

Stayed 1 night

Waited 20 minutes before someone came to the front desk. Called the number provided on a sign twice with no answer. Finally reached out to Expedia. They were also unable to reach anyone. Desk clerk said they were in the laundry room. You could see everywhere on the camera mknitors. I managed a front desk at a Super 8. That phone and guests come first period. Laundry can wait. Would HIGHLY recommend NOT staying at this establishment. A manager was on the phone with the desk clerk as he was threatening to call the cops on my SO and I. Thankfully Expedia came through for us. NEVER AGAIN!!!

8

Richard

Feb 20, 2025

·

Stayed 1 night

The staff was great

2

Kerri

Sep 15, 2023

·

Stayed 1 night

they over charged me and nobody will answer the phone there

10

Ted

Jul 27, 2025

·

Stayed 1 night

Really nice staff. Check in was quick and easy. Front desk was friendly

4

Linda

Nov 10, 2025

·

Stayed 3 nights

We had to keep having our room key reprogrammed; we couldn't get in. After two days and at least 10 keys reprogrammed, it was determined that they needed to replace the electronics; the e-key reader no longer worked at all. They were supposed to have the e-reader replaced on the door; the clerk said it was an easy fix and would be completed before we returned to our room. When we returned that evening, the e-reader still didn't work, and the night clerk had to open our door with a master manual key. She wasn't sure it would work, but fortunately, it did. We checked out the next day. The room was just OK, needed a good vacuuming, and the bed tilted toward the headboard. The TV didn't work. When they installed a temporary TV, it didn't work either. They didn't offer any discounts for our inconvenience. We will not be staying there again.

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Location

Convenient for road trips near the highway and central Helena, including the capitol and dining. Several note traffic noise and an unkempt parking-lot environment.

Related guest reviews

8

Ralph

May 18, 2023

·

Stayed 1 night

Conveniently located for my needs.

8

Felicia

Jul 20, 2025

·

Stayed 1 night

The hotel was good for us to visit the capital for one day.

8

Cheri

Mar 6, 2025

·

Stayed 2 nights

Was a good quiet stay this trip. Industrial noise from outside in the evening an early morning (trash pickup possibly). But overall, a good stay.

2

Michael

Sep 13, 2024

·

Stayed 1 night

Right next to highway-- noisey Liked next to Overland Inn Restaurant

10

Martin

Jul 23, 2024

·

Stayed 1 night

Near the highway.

10

Debra

Jul 11, 2023

·

Stayed 1 night

We appreciated the price and location. Our family enjoyed the comfortable beds, the quiet hotel hallways and the breakfast bar in the morning.

6

Troy

Jul 10, 2023

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Stayed 2 nights

There's a need for some updates and a bit more cleaning. It is right next to the exit and staff is friendly.

6

Emily

Jun 13, 2025

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Stayed 1 night

This hotel is located in a central area making it easy to get around Helena. The breakfast was not the best hotel breakfast I’ve ever had, but it was good enough.

6

Rebecca

Aug 14, 2023

·

Stayed 2 nights

The people working at this property are wonderful. Very caring and kind. Also the price was right and the hotel is in a safe part of town. The hotel room itself is not so great-everything is worn and the carpets are stained and the air smelled of toxic cleaning chemicals. I'm glad the room was clean but it was hard to breath. I had to have the window open which meant listening to the highway.

8

Edward

Nov 11, 2024

·

Stayed 1 night

Easy access

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Dining

Breakfast is basic with limited variety and frequent restocking issues; quality concerns are mentioned, though some guests appreciated the waffles and coffee.

Related guest reviews

4

Larry

Aug 25, 2025

·

Stayed 1 night

The check in was frustrating—they wanted documentation I had already sent online. The key didn’t work and had to go back to the front desk to get them rekeyed—a lot of extra steps for seniors. After breakfast—which was not much—make your own waffles, yogurt, English muffins—our keys no longer worked and we again had to go back to the office to have them rekeyed—and the female employee was not even nice or apologetic about it.

6

Brian

Aug 6, 2025

·

Stayed 1 night

Breakfast was bottom tier offerings and limited quantities. Skipped breakfast altogether. Holes in the wall should be patched. Lamps should all be working.

6

Kelly

Mar 26, 2023

·

Stayed 1 night

This motel is a bit dated. The carpet looked like it was from the 1970s. I was afraid to bathe there as the bathroom had obvious water damage, and I couldn't know for sure how clean the facilities were. The breakfast was very limited, only offering bread and waffles, yogurt and some juice or coffee. The juice dispenser was either not working properly, or had run out of juice concentrate to add to the water as it was very watery when put into the cup.

8

Kiersta

Aug 12, 2025

·

Stayed 1 night

Staff was great, breakfast was good. The rest of hotel was in need of upgrades, all around. Laundry area was gross, and the ice machine was off. There are great Laundromats in Helena.

8

Theresa

Jun 10, 2025

·

Stayed 1 night

We have stayed at this hotel many, many times. The check-in was positive. The room was clean & comfortable. The breakfast consisted of coffee, yogurt, waffles, toast, English muffin, baby muffins, juice, slices of bread for toasting & apples.

6

REX

Nov 7, 2024

·

Stayed 1 night

Breakfast was a joke, little teeny tiny muffins about inch and a half around tiny cups of yogurt and maybe an ounce or two, they did have a waffle machine only one but nothing else was hot just cold cereal

4

Kienna

Nov 2, 2025

·

Stayed 1 night

The breakfast was moldy

4

Scott

Aug 4, 2024

·

Stayed 1 night

Ac didn't work Properly, the breakfast was just waffles, no place to really eat anything, an very limited space for parking if u have trailer

8

Nnebo

Oct 13, 2025

·

Stayed 1 night

I wish we had some warm food for breakfast

8

Sherry

Mar 6, 2023

·

Stayed 1 night

The staff and breakfast was great

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AI-generated summary based on recent guest reviews

Month	Average price
January	$65
February	$71
March	$107
April	$73
May	$136
June	$115
July	$110
August	$113
September	$85
October	$80
November	$74
December	$65

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $108	19 $96
20 $98	21 $98	22 $98	23 $98	24 $98	25 $112	26 $98
27 $98	28 $98	29 $98	30 $98

Su	Mo	Tu	We	Th	Fr	Sa
				1 $98	2 $117	3 $110
4 $98	5 $93	6 $98	7 $94	8 $98	9 $126	10 $126
11 $94	12 $98	13 $98	14 $94	15 $98	16 $93	17 $98
18 $98	19 $98	20 $93	21 $98	22 $97	23 $96	24 $97
25 $98	26 $98	27 $91	28 $98	29 $92	30 $98	31 $90

Super 8 by Wyndham Helena

Prices for Super 8 by Wyndham Helena

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Room, 1 Queen Bed (Pet Friendly)

Standard Room, 1 Queen Bed

Room, 2 Queen Beds (Pet Friendly)

Room, 1 Queen Bed, Accessible (Mobility)

Standard Room, 1 King Bed

Guest reviews of Super 8 by Wyndham Helena

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Super 8 by Wyndham Helena

Considering this hotel for your Helena trip?

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