Is parking available at the hotel?

Self-parking is available on-site for a fee of USD 20.00 per day. No reservation is required.

What type of breakfast is offered and what are the serving hours?

Self-serve breakfasts are available for a fee, approximately USD 25 to 59 for adults and USD 15 to 38 for children. Breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Does the hotel allow pets?

Pets are allowed at the hotel with a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Complimentary airport shuttle services are available 24 hours. Guests must contact the property 24 hours prior to arrival to arrange pick-up.

What accessibility features does the hotel offer?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details on room accessibility features are not provided.

What is the hotel's location in relation to local attractions?

The hotel is located within a 10-minute drive of Austin Convention Center and Sixth Street, approximately 6.5 miles from Zilker Park and 7 miles from the University of Texas at Austin. The preferred airport is Austin-Bergstrom Intl. Airport, located 5.6 km away.

What are the policies regarding children staying at the hotel?

Children stay free when occupying the parent or guardian's room, using existing bedding.

Four Points by Sheraton Austin Airport

What guests think

At Four Points by Sheraton Austin Airport, travelers frequently praise very clean, spacious rooms and friendly, accommodating staff, while noting a convenient location near the airport and a welcoming lobby bar area that many find enjoyable.

Some guests report noise from hard floors and occasional in-room maintenance problems, such as malfunctioning TVs, door hardware, or phones, and a few experienced delays getting hot water. Cleanliness is generally strong, but there are recurring complaints about unchanged bedding, unpleasant odors, and an isolated pest issue. Facilities and policies draw mixed feedback: the bar is liked yet not always open, breakfast details can be unclear, and parking carries a fee. Overall, expect a convenient airport stay with comfort and helpful staff, but check details like dining hours and parking fees.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the welcoming lobby and on-site bar; some also mention it being closed at times. Breakfast details are unclear for some, and parking carries a fee.

Related guest reviews

8

Lisa

Oct 11, 2025

·

Stayed 4 nights

My husband definitely got use out of the bar in the lobby. The bedding was so comfortable. I loved everything except the smell in the room. We stayed for 4 days and every time we left and came back the room had a horrible mildew smell. We noticed it on the first time opening the door. I would have given 5 stars if it didn’t have that mildew smell.

10

LATONYA

Sep 13, 2025

·

Stayed 1 night

Very nice hotel, spacious, shower felt good and got a good night of sleep. Only small thing I don’t care for, is that I just received my receipt and there was a separate one for parking-$10, however when I checked-in, they never mentioned this charge and never asked if I parked. what if I had taken an uber from the airport

8

Janet

Sep 22, 2025

·

Stayed 3 nights

I loved the staff they all were friendly professional and extremely nice. What I didn't like was being charged for parking when I didn't have a car. The front desk clerk refunded the money back to my card. When booking my hotel I didn't select parking so I was confused as to why charge me. I just feel like this hotel fraudulently tried to get an additional charges from me. I always check out and request a receipt. I don't think on my next trip to Austin I'll stay at this hotel. I'm truly a Hilton Garden person and I'll never deviate from Hilton again.

8

Troy

Aug 18, 2025

·

Stayed 1 night

Great stay! Wish they had advertised breakfast better as I didn’t even realize there was a breakfast available.

8

Chris

Oct 23, 2025

·

Stayed 2 nights

Bar was good. Bartender was very nice! 5-STARS!!

10

Alex

May 13, 2025

·

Stayed 1 night

Wonderful one night stay. Complimentary beer right at check in was quite welcome also. Good food from the bar, good clean room

10

Richard

Sep 26, 2025

·

Stayed 1 night

Big, clean rooms, professional staff, nice bar area in the lobby.

6

David

Sep 17, 2025

·

Stayed 3 nights

Wasn’t a favorite. The rooms are rather sterile. Hard floors and perhaps larger than typical so seems a bit bare. No airport shuttle, which seems strange for an “airport” hotel. Uber is $15-20 per trip to/from the airport. Breakfast is not included. Perhaps not the best deal for these reasons.

10

Albert

Sep 8, 2025

·

Stayed 4 nights

I enjoyed the welcoming lobby/bar/dining area. It was so inviting that I helped myself to a few drinks at the bar on my first night. Had I had more time, I would’ve done it again. The room was big and clean. There were only 3 criticisms. 1) The hard walking surfaces in the room above made it really loud in my room. 2) the TV said “no input” every time I tried to watch, causing me to resort to using my tablet to watch something. 3) the floor of the bathroom had a lot of water after a shower even though the door was completely closed while I was showering. Overall, I felt safe and I enjoyed the proximity to Starbucks and the airport. I also didn’t appreciate the additional fee for parking.

10

Loretta

Jul 7, 2025

·

Stayed 1 night

Great rooms for the cost very close to airport. The only thing is the restaurant/ bar in the hotel wasn’t open. They referred us to a Tex med restaurant next door but we didn’t try that went to a local brewery Pinthouse brewing which was great!

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe the hotel and rooms as very clean. There are recurring exceptions, including reports of unwashed sheets, unpleasant odors, and an isolated pest incident.

Related guest reviews

8

Matthew

Oct 4, 2025

·

Stayed 1 night

Bed sheets were not clean. They were not changed from the last visitor stay.

8

Lisa

Oct 11, 2025

·

Stayed 4 nights

My husband definitely got use out of the bar in the lobby. The bedding was so comfortable. I loved everything except the smell in the room. We stayed for 4 days and every time we left and came back the room had a horrible mildew smell. We noticed it on the first time opening the door. I would have given 5 stars if it didn’t have that mildew smell.

6

Michael

Sep 19, 2025

·

Stayed 1 night

Upon check in, both of the beds had quite a bit of hair in it. The beds were made but obviously had not been changed recently. The front desk staff was apologetic and helped us get a new room. That room had a dirty bathroom but the sheets were clean so we stayed there after wiping the bathroom down ourselves. There are a few restaurants near the property. We walked about a tenth of a mile to a Mexican food place that was pretty good, but passed six homeless people in that short distance. Most were sleeping but one was eyeing us pretty heavily as we walked by. I know this is the city’s fault and not the hotel’s, but it’s worth noting in case anyone stays there with no vehicle to get around in. Because of the homeless, we got our food to-go and ate got back to the hotel before it was real dark and ate in the lobby. Overall, it’s a convenient place, but the lack of cleanliness and the homeless situation will steer us elsewhere next time we need to stay near AUS.

10

Joe

Jul 10, 2025

·

Stayed 1 night

Very clean, friendly and attentive staff and manager. Smelled good and clean as well.

10

Jose

Nov 13, 2025

·

Stayed 1 night

Overall excellent experience facility and rooms very clean.

10

Josh

Jul 13, 2025

·

Stayed 1 night

Cleanest hotel and best shower I’ve had in over a decade. Stay here!

10

Beth

Sep 24, 2025

·

Stayed 1 night

Beautiful hotel. The shade wasn’t working in my first room, but I was moved without hesitation to another. I felt the room was very clean but gave 4 stars due to a dead lizard smooshed into the carpet near the window. Otherwise great stay. Will be back.

10

Jose

May 24, 2025

·

Stayed 1 night

Super clean room and restroom, bed was very comfortable. Staff was definitely very friendly, will book again for future trips to Austin

10

Nidia

Dec 21, 2025

·

Stayed 1 night

Friendly staff and clean rooms.

2

GUADALUPE

Jul 28, 2025

·

Stayed 1 night

On sat july 26th i stayed at this establishment and it was the worst. Walking in to the hotel i said to myself wow, this is nice. I was wrong. Absolutely water pressure, very humid in room causing slippery floors and room smelled like urine.

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Rooms

Rooms are spacious and comfortable with good beds and amenities. Some guests experienced noise from upstairs and intermittent maintenance issues like TV remotes, door locks, or phones, and a few noted slow hot water.

Related guest reviews

8

Kelsey

Dec 22, 2025

·

Stayed 1 night

I only stayed one night, but it was still a pleasant visit. The main highlight was the room! The only downside was that my tv remote didn’t work the first night for me to watch anything outside of the Marriott Bonvoy channel.

6

IMRAN

Sep 7, 2025

·

Stayed 1 night

Way way too noisy

10

Karen

Sep 26, 2025

·

Stayed 1 night

Room was large and clean. Nice toiletries provided.

10

Susan

Oct 5, 2025

·

Stayed 1 night

New hotel near the Austin Airport that was impeccably clean with great customer service. Hotel room was very spacious which I needed for two teenage grandchildren.

8

Melissa

Jul 27, 2025

·

Stayed 1 night

The room was incredibly spacious and comfortable. I wish we were staying more nights. The staff was great, when you could find them. The only issues were that the phone and the deadbolt didn’t work in the room.

8

Chris

Sep 21, 2025

·

Stayed 1 night

Overall good experience, however, surprisingly you can hear every footstep, bath water running, and rolling of desk chair from upstairs unit.

10

Sebastien

Jul 24, 2025

·

Stayed 1 night

Great. Hotel. Room close to ice machine and AC louder than expected.

10

Albert

Sep 8, 2025

·

Stayed 4 nights

I enjoyed the welcoming lobby/bar/dining area. It was so inviting that I helped myself to a few drinks at the bar on my first night. Had I had more time, I would’ve done it again. The room was big and clean. There were only 3 criticisms. 1) The hard walking surfaces in the room above made it really loud in my room. 2) the TV said “no input” every time I tried to watch, causing me to resort to using my tablet to watch something. 3) the floor of the bathroom had a lot of water after a shower even though the door was completely closed while I was showering. Overall, I felt safe and I enjoyed the proximity to Starbucks and the airport. I also didn’t appreciate the additional fee for parking.

10

Beth

Jul 31, 2025

·

Stayed 1 night

Amazing room Comfy beds Plush linens

10

Laura

Nov 9, 2025

·

Stayed 1 night

So much stood out - the space upon entry was very inviting, well appointed, clean and comfortable. The room was larger than usual hotel rooms, had great amenities (in- shower shampoo, condition and body wash), there was both a sofa and a chair, thermostat worked great, and the bed linens were soft and comfortable. A really lovely, well appointed and comfortable rooom!

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, helpful, and accommodating, including smooth check-in and room changes. A few guests noted housekeeping oversights, inconsistent communication, or billing and parking charge issues.

Related guest reviews

10

Karla

Sep 13, 2025

·

Stayed 1 night

Helpful, kind and efficient staff

10

Albert

Sep 15, 2025

·

Stayed 1 night

Friendly and helpful staff, Room was large, clean and comfortable.

2

Farranne

Apr 26, 2025

·

Booked and paid through Expedia; when I checked in I confirmed all was paid… a day later they charged me for the room. So I’ve now double paid for the room. Hotel staff sent me emails from a gmail account and said I can only reach their manager by email… another gmail account. Not standard for Marriott quality at all!! There’s tons of legit hotels in the area. Avoid this one. In addition to payment issues (which luckily my credit card company is taking care of) this place is not new. It was a poorly done renovation. The AC is super loud and smells. Bathrooms are dingy and dirty. Floors in room were sticky and grimy. Avoid the dirt and scam that this place is!

10

Jeannie

Aug 1, 2025

·

Stayed 1 night

Great customer service.

10

Rickey

Nov 28, 2025

·

Stayed 1 night

Awesome staff

10

Umer

Dec 2, 2025

·

Stayed 1 night

Rooms and service was great

10

Nicol

Jul 31, 2025

·

Stayed 1 night

Our flight was canceled so we did a last-minute check in. We arrived before 11 am, we ate lunch there, and they 6took pity on us and got us into our room immediately after. And yes, like most places, check in was not until 3 pm, but they allowed us into our room as soon as it was ready. The entire check in was seamless. All the staff was very friendly and went out of their way to assist us!

2

Nana

Oct 18, 2025

·

Stayed 3 nights

Terrible hotel, they don’t communicate about anything to u!

6

Jose

Sep 15, 2025

·

Stayed 2 nights

Front staff was good. We requested are room be cleaned, new bed sheets and towels and that was never done. We had to call the front desk to get new sheets and towels. The cleaning lady was there all morning and skipped our room.

10

emil

Nov 10, 2025

·

Stayed 2 nights

Staff unusually friendly and courteous. Being obviously sick, they did everything they could to make it easier for me.

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Location

Location is convenient for the airport and freeway access, with some dining nearby. A few noted area congestion and encounters with homeless people when walking.

Related guest reviews

10

Kerry

Nov 23, 2025

·

Stayed 1 night

Great room and ideal location from airport. Nice and quiet.

6

Michael

Sep 19, 2025

·

Stayed 1 night

Upon check in, both of the beds had quite a bit of hair in it. The beds were made but obviously had not been changed recently. The front desk staff was apologetic and helped us get a new room. That room had a dirty bathroom but the sheets were clean so we stayed there after wiping the bathroom down ourselves. There are a few restaurants near the property. We walked about a tenth of a mile to a Mexican food place that was pretty good, but passed six homeless people in that short distance. Most were sleeping but one was eyeing us pretty heavily as we walked by. I know this is the city’s fault and not the hotel’s, but it’s worth noting in case anyone stays there with no vehicle to get around in. Because of the homeless, we got our food to-go and ate got back to the hotel before it was real dark and ate in the lobby. Overall, it’s a convenient place, but the lack of cleanliness and the homeless situation will steer us elsewhere next time we need to stay near AUS.

8

Gilbert

Oct 20, 2025

·

Stayed 1 night

Good location. For a layover

10

EDUARDO

Oct 4, 2025

·

Stayed 1 night

Clean hotel and good location

10

John

Jul 18, 2025

·

Stayed 1 night

Close to airport. Easy check in, clean

10

Sabeen

May 21, 2025

·

Stayed 1 night

Nice place. I plan to stay here next time too. Very convenient to the airport.

10

Salil

Aug 18, 2025

·

Stayed 1 night

Nice service, Nice property, convenient location.

10

Bohyun

Jun 5, 2025

·

Stayed 1 night

We stayed for layover flight and it is convenient to go the airport. The staff was very nice and the room was clean.

10

Tera

Jun 17, 2025

·

Stayed 1 night

Clean and the beds were extremely comfortable! Great location between downtown and the airport.

10

Carl

Jul 20, 2025

·

Stayed 1 night

It was convenient to the freeway but very busy/congested in the area. The price was very good for a clean, spacious room.

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AI-generated summary based on recent guest reviews

Dining

The bar is appreciated and some guests enjoyed food or complimentary drinks. Others found the kitchen closed at times and said breakfast availability or communication was unclear.

Related guest reviews

8

Lisa

Oct 11, 2025

·

Stayed 4 nights

My husband definitely got use out of the bar in the lobby. The bedding was so comfortable. I loved everything except the smell in the room. We stayed for 4 days and every time we left and came back the room had a horrible mildew smell. We noticed it on the first time opening the door. I would have given 5 stars if it didn’t have that mildew smell.

8

Troy

Aug 18, 2025

·

Stayed 1 night

Great stay! Wish they had advertised breakfast better as I didn’t even realize there was a breakfast available.

8

Chris

Oct 23, 2025

·

Stayed 2 nights

Bar was good. Bartender was very nice! 5-STARS!!

10

Alex

May 13, 2025

·

Stayed 1 night

Wonderful one night stay. Complimentary beer right at check in was quite welcome also. Good food from the bar, good clean room

10

Nicol

Jul 31, 2025

·

Stayed 1 night

Our flight was canceled so we did a last-minute check in. We arrived before 11 am, we ate lunch there, and they 6took pity on us and got us into our room immediately after. And yes, like most places, check in was not until 3 pm, but they allowed us into our room as soon as it was ready. The entire check in was seamless. All the staff was very friendly and went out of their way to assist us!

6

David

Sep 17, 2025

·

Stayed 3 nights

Wasn’t a favorite. The rooms are rather sterile. Hard floors and perhaps larger than typical so seems a bit bare. No airport shuttle, which seems strange for an “airport” hotel. Uber is $15-20 per trip to/from the airport. Breakfast is not included. Perhaps not the best deal for these reasons.

8

Janel

Jun 30, 2025

·

Stayed 1 night

The bar area was nice as was the outside area.

10

Albert

Sep 8, 2025

·

Stayed 4 nights

I enjoyed the welcoming lobby/bar/dining area. It was so inviting that I helped myself to a few drinks at the bar on my first night. Had I had more time, I would’ve done it again. The room was big and clean. There were only 3 criticisms. 1) The hard walking surfaces in the room above made it really loud in my room. 2) the TV said “no input” every time I tried to watch, causing me to resort to using my tablet to watch something. 3) the floor of the bathroom had a lot of water after a shower even though the door was completely closed while I was showering. Overall, I felt safe and I enjoyed the proximity to Starbucks and the airport. I also didn’t appreciate the additional fee for parking.

10

peta-gay

Nov 18, 2025

·

Stayed 2 nights

Everyone and everything was great. I just wanted dinner and kitchen was closed.

10

Loretta

Jul 7, 2025

·

Stayed 1 night

Great rooms for the cost very close to airport. The only thing is the restaurant/ bar in the hotel wasn’t open. They referred us to a Tex med restaurant next door but we didn’t try that went to a local brewery Pinthouse brewing which was great!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $187	17 $261
18 $165	19 $403	20 $229	21 $299	22	23	24
25	26 $237	27 $222	28 $227	29 $203	30 $215	31 $226

Su	Mo	Tu	We	Th	Fr	Sa
1 $144	2 $152	3 $183	4 $226	5 $226	6 $198	7 $205
8 $144	9 $172	10 $183	11 $205	12 $205	13 $185	14 $198
15 $152	16 $186	17 $209	18 $215	19 $220	20 $175	21 $186
22 $147	23 $164	24 $175	25 $174	26 $186	27 $152	28 $161
29 $147	30 $172

Four Points by Sheraton Austin Airport

About this property

Location

Room options

Superior Room, 1 King Bed with Sofa Bed, Mobility Accessible, Bathtub

Suite, 1 Bedroom

Deluxe Room, Multiple Beds, Hearing Accessible (Mobility Accessible with Bathtub)

Superior Room, Multiple Beds

Deluxe Room, Multiple Beds

Deluxe Room, 1 King Bed

Superior Room, 1 King Bed with Sofa Bed

Superior Room, Multiple Beds, Roll-In Shower

Superior Room, 1 King Bed with Sofa Bed, Hearing Accessible

Superior Room, Multiple Beds, Hearing Accessible

Guest reviews of Four Points by Sheraton Austin Airport

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Four Points by Sheraton Austin Airport

Prices for upcoming dates