Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered?

A complimentary continental breakfast is served daily.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Late check-out is available for a fee of USD 5, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and bathrooms.

What is the location of the property in relation to key landmarks?

The hotel is located in a shopping district, within a 15-minute drive of Katy Mills Mall and CityCentre. It is approximately 1.9 miles from Andretti Karting and Games.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, operational from 9:00 AM to 10:00 PM. It is seasonal.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 20.00 per week, and advance request is required. Cribs are not mentioned.

Palacio Royale Inn Boutique Katy Hotel in Katy

Average nightly price at Palacio Royale Inn Boutique Katy by month, last 12 months (USD)
Month	Average price
January	$60
February	$57
March	$67
April	$62
May	$61
June	$73
July	$58
August	$59
September	$60
October	$64
November	$62
December	$63

What guests think

At Palacio Royale Inn Boutique Katy, travelers report a budget stay with a mix of experiences, ranging from clean, spacious rooms and welcoming staff to disappointing conditions that vary between the property’s two adjacent buildings and their shared amenities.

Common concerns include stained carpets, strong odors, roaches, and sporadic housekeeping. Guests also mention freeway and hallway noise, maintenance problems like broken lights or TVs, and inconsistent front-desk service. Breakfast, pool, and gym are frequently located next door, with breakfast quality and timing varying. Overall, expect basic value with uneven standards across the stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Amenities such as breakfast, pool, and gym are often located at the sister property next door, and several reviews report the pool or gym in poor condition. Parking feels secure to some, though others mention a lack of visible security.

Related guest reviews

4

Winnie

Jul 11, 2024

·

Stayed 2 nights

Pool was disgusting, it smelled really bad. Room was dirty and smelled of old smoke

2

Marcus

Sep 16, 2025

·

Stayed 2 nights

This has to be one of the worst motels I’ve ever stayed at. My room was so disgusting that I didn’t even wanna walk on the carpet without socks or shoes on. At the gym here most of the equipment doesn’t even work and it smells so funny and gross. I also had a problem with my neighbors being so loud at three in the morning and it’s like the management didn’t want to take care of it. I will never come back here period

8

Angela

Jul 20, 2024

·

Stayed 2 nights

We had to leave our property and walk to another hotel next door for the "free" breakfast and swimming pool. The breakfast was NOT worth the walk

6

Maria Paula

Jun 29, 2025

·

Stayed 3 nights

It's good if you plan just sleeping there. Gym, pool, and breakfast is in another building walking distance (Palacio Royale Inn Signature), the photos don't belong to this one. Don't expect this one to look all mighty. Elevator smelled awfull the whole stay. Manager at front desk wasn't friendly at all. Tried to upgrade my room to one on the building next door and no one helped me. The room itself was pretty good. Kitchen had no pots, glasses, spoons, nothing.

10

Rebecca

Oct 10, 2025

·

Stayed 2 nights

We stay at this hotel, quite often it is always very clean and the staff is very courteous. They got really good security for the parking lot. This is top-notch.

8

David

Jul 10, 2025

·

Stayed 3 nights

Nice and quiet only problem having trouble charging My Tesla

4

Kristi

Apr 25, 2024

·

Stayed 2 nights

The staff at the hotel were very friendly. I didn't not feel safe at this hotel. There were 3 older men standing in front of my room drinking beer and propositioned me to go to one of their rooms with them. I locked my door, but both the locks were loose so I took the large chair and table and barricaded my door with it. Also the security golf cart was chained to the building which made me realize there is not security on the property.

4

Iyona

Jun 3, 2025

·

Stayed 4 nights

This property is not the cleanest, we had to be moved into 3 different rooms before we found a clean one. The housekeeping refused to clean this unknown substance that was on one of the hotel room floors. The man at the front desk man was rude and they don’t inform you that all the amenities are in the property across the street. Breakfast, the gym, and the pool are located in the property across the street, not in this hotel.

10

juan

Nov 17, 2024

·

Stayed 1 night

I highly recommend this hotel the guy did my registration was very nice and he help me to find parking for my truck with landscape trailer he was very helpful room was amazing very good size like a apartment i will definitely come back here

8

Eddie

Aug 9, 2025

·

Stayed 3 nights

I didn’t know there was separate versions of this hotel. In door and outdoor . Hotel and motel. The pool area needs a bit work. The room I was placed in the walls need cleaning.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed, with recurring reports of stained carpets, strong odors, and roaches, alongside some mentions of very clean rooms. Housekeeping during stays and towel exchanges are inconsistent.

Related guest reviews

4

Anthony

Jul 22, 2025

·

Stayed 2 nights

My boyfriend & I stayed in this hotel because it was close to the hospital in preparation for a surgery. The entire hotel smelled of old water like it recently flooded. The room looked nothing like the photo with water damage on the ceiling & paint chipped walls. We were on the third floor. There was a roach on top of the mirror upon entering the room. It was not the standard Texas water bug roach. It was the small dirty roach kind with an egg sticking out the back of it. We were scared to place our belongings on the dresser in fear of a roach climbing into our stuff. The staff moved us to the other building since both Palacio properties were in the same location, signature & boutique. They were very accommodating, no issues. The second building, boutique- smelled the same but at least we got a king size bed. The previous location, signature- we had two queen size beds & placed our things on the other bed. We checked in at 1am 07/16/25 to signature & checked out at 11am 7/18/25 from boutique. We told ourselves next time we’re in a crunch, we will pay a bit more to stay at the Sheraton down the street. You pay for what you get. It was under $60 a night.

2

Janice

May 6, 2024

·

Stayed 3 nights

It has to be roach infested cause why is it big and small roaches and it’s not a closed in hotel. Not the tree roaches either house roaches. I hope they can resolve the issue because they have great potential. They should start by pulling the carpet out

2

Kenneth

Aug 8, 2025

·

Stayed 2 nights

The breakfast lacked meats. The hotel guests wer very loud, we were not able to sleep. The room çarpet was very dirty and there were roaches.

10

Morgan

May 25, 2025

·

Stayed 1 night

Really clean. Comfy beds.

10

Kevin

May 7, 2025

·

Stayed 2 nights

Very clean

2

Janice

Apr 26, 2024

·

Stayed 1 night

Nasty roaches in rooms

4

Ebony

Jun 21, 2025

·

Stayed 1 night

I would not recommend this place. Soon as you walk in you notice a strong mildew odor. Since I was only staying for one night I checked in after midnight I decided to just bear thru it. However the next morning I woke to no hot water and a dead roach near the trash can. This place is the worst hotel I've ever stayed in and I woulf sleep in my car before I ever book here again

2

Miriam

May 7, 2025

·

Stayed 3 nights

This place was absolutely disgusting. There was visible mold in the bathroom, and the smell in the room was so strong and musty I couldn’t fall asleep. Whatever they’re using to cover it up just made it worse. Don’t let the listing fool you! this is a motel, not a hotel, and definitely not worth what they’re charging. Save yourself the trouble and stay somewhere cleaner and more honest.

6

Gilbert

Jun 28, 2025

·

Stayed 1 night

Hot cheetoes and gummy bears were on the corners of the carpet a pond check in and sticky gummy bear was on the bed sheets like it had not been changed out

2

Tameka

Jul 4, 2025

·

Stayed 4 nights

I pulled up to the police looking for a fugitive. I had already paid for the room so I still checked in. At 1st glance the room looks good. I start to get in the shower to start my evening and noticed white stuff everywhere so I go a napkin to wet it & noticed a used condom & wrapper in the trash. It was everywhere even on the doorknob. I was so disgusted when I figured out what it was. Mind you I had my granddaughter with me. It’s much more but long story short this platform doesn’t allow you to tell the hole story.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and functional, but guests report highway and hallway noise and maintenance issues like broken lights or TVs and poor door sealing. Some units show wear.

Related guest reviews

6

AUTOMATIZACION Y CONTROL INDUS

Nov 21, 2024

·

Stayed 1 night

Bad room status, ligts doesn't work, few working furniture

2

Martina

Jun 29, 2025

·

Stayed 1 night

Broken tv broken bed lights. front desk man rude aakes for late check out and waa yelles at no late check outs

10

Sherif

Mar 11, 2024

·

Stayed 2 nights

The area and the Rooms were spacious and clean

10

Ciara

Jan 1, 2024

·

Stayed 2 nights

The room was very spacious

6

Tiffany

Nov 8, 2025

·

Stayed 1 night

First of all there are two hotels. I thought I was booked into the signature hotel, well I wasn't. They have the nice hotal then they have the secondary hotel. First of all the lights next to the bed didn't work and the room had an overpwoering smell of bleach. So bad that even candles and spray didn't help. The morning, went to get some coffee and check out what was there. At 7:45 nothing was set up or ready. The woman setting things up seemed more worried about her phone conversation than doing her job. Came back an hour later, she was still on her phone. Waffles station was clean had hard boiled eggs and breads that were half empty. Asked about the scrambled egss she said they weren't making anymore and that was it for the breads. Can't forget the coffee was empty. Not once did this woman get off her phone to check anything. Sorry, she did to tell a lady she couldn't leave with her food.

4

Phillip

Jan 8, 2024

·

Stayed 3 nights

External entry to property (Room 217) has significant sealing issues, leading to wind, external debris and weather entering room. Road noise is significant, interrupting sleep and preventing rest/enjoyment of the space. Room is well decorated and nicely arranged, but the need of a door seal (bottom and sides) makes the space difficult to enjoy.

8

Rebecca

Mar 26, 2025

·

Stayed 5 nights

The room was bigger than i thought it would be. It was clean and came with a refrigerator, microwave and cooktop.

2

abe

Apr 22, 2024

·

Stayed 1 night

The walls are paper thin. We could hear the music blasting from a room 3 or 4 doors from us. The people upstairs were running around and jumping, making the whole room vibrate. The room was alright. The walls needed some paint, and the curtains didn’t really close all the way. I had stayed here in the past and it was alright, but this time I didn’t have a pleasant visit.

8

arthur

Apr 25, 2024

·

Stayed 1 night

Room was clean bed comfortable Outside noise from high way was a huge issue for me

8

John

Nov 14, 2024

·

Stayed 6 nights

Staid a week for work. Very basic room but it was clean and the staff were good/nice. It is next to a major highway and traffic can be inconveniently heard at times.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff impressions vary widely: many found the team friendly and helpful, while others describe rude or unaccommodating front-desk interactions and problems with refunds or room requests. Check-in and responsiveness can be hit-or-miss.

Related guest reviews

2

Mitrian

Jul 1, 2023

·

Stayed 1 night

They were supposed to refund this booking. They wouldn’t let my daughter check in since she was not 21. I went up to check her in and they said they refunded the room and we had to pay again to get the room. I never received my refund. So I paid for this crappy room at this crappy hotel twice.

4

Vanessa

Jul 9, 2024

·

Stayed 5 nights

Front desk old man was rude.

10

Misty

Oct 22, 2024

·

Stayed 4 nights

The staff is amazing! This is our first time at this hotel. We frequent Katy for horse shows and was very impressed. They notified me when my Amazon packages arrived and were very nice. Will definitely stay here again.

2

Cornelius

Jun 18, 2023

·

Stayed 1 night

I didn't like that i booked a basic single king bed but was given a double bed with a kitchenette and the place tried to charge me for it. Eventually the man was like "ok ok same price".

10

Jenny

Mar 2, 2025

·

Stayed 2 nights

Stay was overall good, customer service was amazing! Will definitely stay here again, for the price & space it was a great experience! Thank you all for the hospitality.

6

Meredith

Aug 13, 2025

·

Stayed 1 night

The man who checked me and was very rude I asked him a few simple questions as far as breakfast and laundry and where to park and he said he was very busy very very busy

4

Katrina

Mar 18, 2025

·

Stayed 5 nights

The place was clean. The housekeeping lady was nice. I would have rated it higher but the process for getting clean towels was absolutely ridiculous! First, there is a sign in the room requiring you to bring the dirty towels to the front desk to exchange them. The problem is, they dont just give you clean ones right then. The guy just rudely waved us off. We couldn't wait for them to bring them up because we had somewhere to be, so we left our room and nobody brought them up. The next morning, we still needed them and my husband asked the guy at the desk and he was told to find the ONE housekeeping lady to get them. So basically, if you want fresh towels, expect to walk all around, looking for housekeeping and being extremely frustrated. Most ridiculous process I have ever experienced in a stay.

6

Veronica

Apr 30, 2023

·

Stayed 1 night

The guy receptionist was very rude and just not wanting to work or help at all. We call to see if we can do early check in for our reservation, a rude guy told us over the phone the at 12 we can. We were very tired so as soon as we got to the hotel we went to ask in person at 10 am for early check in, he got very mad and annoyed about the question and close the glass in my face. We sat in the parking lot for 2 hours saw the housekeeping finishing cleaning some rooms in the second floor. At 12 we went to do the check in, the guy didn’t want to check us in!! At the end a very nice lady help us and guess what? Check us in to a room the we never saw housekeeping not even touching in the first floor in those 2 hours in the parking lot so he literally make us lose our time and beg to check us in and take our money just ridiculous, tell him to watch his shows at his house since doesn’t want to work at all. Room was nice and clean, service trash

10

Glenn

Jun 15, 2025

·

Stayed 1 night

Very pleasant accommodation. Good value and friendly staff. Close to restaurants but very quiet.

4

Thurman

Jul 25, 2023

·

Stayed 4 nights

We had asked for a handicapped-accessible room. As in, grab bars for the shower and toilet; a toilet that sits up higher; and a hand-held shower wand. These are things typically found in an HA room; our room had none of these.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for access to the freeway and nearby restaurants and shopping. However, proximity to the highway contributes to noticeable traffic noise for some rooms.

Related guest reviews

8

Tamika

Jul 14, 2023

·

Stayed 11 nights

We enjoyed our stay, it was in walking distance to the venue we were attending.

6

Soraida

Jul 8, 2025

·

Stayed 1 night

Right off the freeway and affordable

10

Luzmila

Nov 25, 2024

·

Stayed 3 nights

Nice and quiet

10

gladis

Jul 15, 2023

·

Stayed 1 night

it was great! close by to many restaurants. some reviews did lie and say they had a pool but i think it was the sister hotel next to it that did. overall, very nice clean and friendly

10

Glenn

Jun 15, 2025

·

Stayed 1 night

Very pleasant accommodation. Good value and friendly staff. Close to restaurants but very quiet.

8

Bonifacio

Mar 19, 2023

·

Stayed 2 nights

The staff was friendly and the rooms were clean and great to stay at. 5 min from Asian Town in Katy.

8

arthur

Apr 25, 2024

·

Stayed 1 night

Room was clean bed comfortable Outside noise from high way was a huge issue for me

10

Luis

Dec 2, 2024

·

Stayed 5 nights

It’s close to a lot of restaurants, shopping centers

10

Yamunadevi

Jul 13, 2024

·

Stayed 1 night

Good location! It’s nice and clean

8

John

Nov 14, 2024

·

Stayed 6 nights

Staid a week for work. Very basic room but it was clean and the staff were good/nice. It is next to a major highway and traffic can be inconveniently heard at times.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast quality and availability are inconsistent, with late setup or limited selection noted and service frequently hosted in the adjacent building. Some guests, however, reported a satisfactory breakfast.

Related guest reviews

6

Chris

Sep 17, 2024

·

Stayed 1 night

No breakfast

10

Leonel

Jan 7, 2023

·

Stayed 19,363 nights

Clean, room was Spacious I’d only wish there was any kind of meat at breakfast and some oatmeal or grits. Just saying

2

Shantae

Jul 16, 2024

·

Stayed 2 nights

The price of the room was inflated due to the hurricane that hit the Houston area. The room should not have cost $138 a night in no manor. The first room I was given tv didn’t work so I was moved to another. The was hair in the shower, lamps that was broken, power sockets didn’t work and stains. Room need a replacement carpet. The free breakfast was a waste of time. Would never occupy again or recommend, this was an emergency basis and I feel I was cheated. I didn’t take pictures but I’m sure nothing will be different now.

4

Carlos

Jan 3, 2023

·

Stayed 19,358 nights

I liked the free parking, I didn't like that the room smelled like marijuana, the bathroom was not completely clean as the wall behind the toilet was dirty, also the washer and dryer is outside, and I couldn't get breakfast early enough before departing because they serve it at the building next door and it was not ready until 8am.

8

Angela

Jul 20, 2024

·

Stayed 2 nights

We had to leave our property and walk to another hotel next door for the "free" breakfast and swimming pool. The breakfast was NOT worth the walk

8

rebekah

Sep 20, 2024

·

Stayed 2 nights

Very clean. Most services great. Advertised breakfast was not served.

6

Tiffany

Nov 8, 2025

·

Stayed 1 night

First of all there are two hotels. I thought I was booked into the signature hotel, well I wasn't. They have the nice hotal then they have the secondary hotel. First of all the lights next to the bed didn't work and the room had an overpwoering smell of bleach. So bad that even candles and spray didn't help. The morning, went to get some coffee and check out what was there. At 7:45 nothing was set up or ready. The woman setting things up seemed more worried about her phone conversation than doing her job. Came back an hour later, she was still on her phone. Waffles station was clean had hard boiled eggs and breads that were half empty. Asked about the scrambled egss she said they weren't making anymore and that was it for the breads. Can't forget the coffee was empty. Not once did this woman get off her phone to check anything. Sorry, she did to tell a lady she couldn't leave with her food.

8

Peter

Nov 27, 2025

·

Stayed 1 night

I was looking for a budget rate as I needed a room that wasn’t planned. Room and bathroom were clean. Breakfast was good.

6

alberto

Jul 14, 2024

·

Stayed 1 night

The hotel it self it’s old building, the breakfast was limited. The room felt dirty. I would not recommend

10

Johanna

Mar 1, 2024

·

Stayed 1 night

Very home welcoming from the owner to the employees . The breakfast is served every morning and very overfilling. The rooms are very clean with no odd odor . I highly recommend this hotel and also it’s kid friendly.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8 $69	9 $63	10 $66
11 $63	12 $63	13 $64	14 $64	15 $64	16 $68	17 $68
18 $64	19 $64	20 $64	21 $65	22 $64	23 $67	24 $68
25 $65	26 $65	27 $64	28 $64	29 $65	30 $70	31 $68

Su	Mo	Tu	We	Th	Fr	Sa
1 $64	2 $65	3 $66	4 $65	5 $64	6 $68	7 $69
8 $65	9 $65	10 $66	11 $65	12 $65	13 $68	14 $67
15 $65	16 $65	17 $65	18 $65	19 $65	20 $69	21 $69
22 $65	23 $65	24 $65	25 $65	26 $65	27 $68	28 $69
29 $65	30 $65

Palacio Royale Inn Boutique Katy

Prices for Palacio Royale Inn Boutique Katy

Monthly average prices

About this property

Location

Room options

Basic Double Room, 2 Queen Beds

Basic Single Room, 1 King Bed, Accessible

Basic Room, 1 King Bed

Deluxe Single Room, 1 King Bed

Basic Double Room, 2 Queen Beds, Accessible

Deluxe Double Room, 2 Queen Beds

Guest reviews of Palacio Royale Inn Boutique Katy

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Palacio Royale Inn Boutique Katy

Prices for upcoming dates