Is parking available at the property?

Self parking is available on-site for a fee of USD 11.11 per day. Valet parking services are also offered.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 7:30 AM to noon.

Does the property allow pets?

Pets are not allowed at this property, but service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:00 PM, and check-out is at 12:00 PM. Early check-in and late check-out may be available for a fee, subject to availability.

Are airport shuttle services available?

Airport shuttle services are available for a fee of USD 80 per vehicle (one-way). Guests must contact the property in advance to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Additional accessibility features may be available; guests are encouraged to inquire directly for specific needs.

What is the location of the property in relation to key landmarks?

The property is located in Polanco, Mexico City, within a 5-minute drive of Paseo de la Reforma and Chapultepec Park. It is approximately 1.6 miles from the Angel of Independence Monument and 3.8 miles from the World Trade Center Mexico City.

What are the policies for guests staying with children?

Children are not permitted at this adults-only property, and guests must be at least 18 years old to stay.

Orchid House Mexico City - Luxury Stay Awaits

Average nightly price at Orchid House Mexico City by month, last 12 months (USD)
Month	Average price
January	$211
February	$364
March	$264
April	$325
May	$292
June	$302
July	$262
August	$256
September	$200
October	$239
November	$282
December	$308

What guests think

Orchid House Mexico City is a charming boutique stay in Polanco, loved for its beautiful historic house filled with orchids, walkable location near museums and restaurants, friendly staff, and comfortable rooms with thoughtful decor.

Some reviews note small or dark rooms, noise near the lobby, kitchen, or street, and occasional maintenance or housekeeping lapses. Breakfast is usually light and continental, while the garden setting and on-site restaurant draw praise, though a few guests found service or variety lacking. Expect a stylish, well-located boutique stay with character and easy access to Polanco sights.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the leafy courtyard ambience and the on-site Aura restaurant/bar. A few note early closing times.

Related guest reviews

10

Sameera

May 21, 2024

·

Stayed 4 nights

Excellent property and staff . My second time staying here and I would highly recommend it. The new Aura restaurant is fantastic is a great option for lunch or dinner .

10

pharra

Apr 9, 2025

·

Stayed 5 nights

This was a fabulous experience! The food was amazing and a beautiful setting. Front desk personnel extremely helpful. The room was charming and the entire place continually had the aroma of flowers. I would highly recommend if you are looking for a boutique experience.

10

Maryse

Jul 30, 2024

·

Stayed 1 night

Beautiful property with a lot of character. Great location by the museum of anthropology and parc. We were upgraded to a deluxe room. Very comfortable bed and beautiful bathroom. We had dinner and breakfast at Aura restaurant. Food was delicious, very fresh. Highly recommend this hotel. Very reasonably priced.

10

Robert

Aug 24, 2024

·

Stayed 3 nights

Absolutely perfect for my trip. Everyone is so lovely. Shout out to Alex and Victoria and the maintenance gentleman. Sorry for ripping the handle off of my door. This is my spot from not on. They put youtube meditation bamboo video on in the evening in your room. They stock you with water. It’s a pretty building. Food is great. Birria and biscuits were primo. Honor system bar. Nice patios.

8

JESUS

May 29, 2023

·

Stayed 4 nights

Todo nestuvo bastante bien, salvo el cierre temprano del restaurante, lo que te obliga a salir..... Por otro lado la habitación olia mucho a humedad...

Translate

10

Lori

Mar 27, 2025

·

Stayed 2 nights

Lovely hotel. Excellent communication with friendly and professional staff prior to visiting. The bed is like sleeping on a cloud. I kind of just wanted to stay in it but the area around does have loads of great restaurants. We were upgraded to a room with a private balcony area. The vip were 2 beers/soft drinks from mini-fridge. It is located on a roundabout which is fairly quiet at night but does come a bit alive in the morning. I would suggest a little duct tape for over the blue temp. control on the fridge which did brighten the room a little too much at night. Great shower. Nice bar/restaurant. The included breakfast is fruit/cafe americano and a pastry. Really nice property

10

Lorena

Apr 14, 2025

·

Stayed 2 nights

Overall, it was great and the staff is VERY accommodating. The only thing I would recommend to the hotel is that our room #14 had the bathroom mirror oddly high. Also, it would be nice for guests to have the option to control water pressure in the shower. Don’t miss the restaurant here either. It’s lovely!

10

Sheryl

Aug 25, 2025

·

Stayed 2 nights

The Orchid House is a beautiful boutique hotel in a lovely Mexico City neighborhood. There are live orchids all over the central area that are really beautiful! The room is nice sized with a beautiful and well stocked bathroom. The breakfast in the patio cafe was also very nice.

8

Wolfgang

Oct 14, 2023

·

Stayed 3 nights

A really nice property in a great area of the city. Room and and overall hotel is cozy and comfortable. We had continental breakfast included only found out on day 3 that there are chargable add on options. Several guests had the same issue. The breakfast restaurant is a beautiful urban oasis, disturbed by loud 80s music and bored and careless staff. The restaurant deserves service oriented staff and chill out music.

10

Howard

Jun 5, 2024

·

Stayed 2 nights

The orchard house is a beautiful hotel set in probably the loveliest neighborhood in Mexico City. A five minute walk to the big park with all the museums. Shops and stores and restaurants are nearby and it is a beautiful and safe neighborhood to walk around. Very comfortable hotel, with a lovely restaurant. Great service and a beautiful spot.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently describe very clean rooms and well-kept spaces. A few report lapses such as hairs in showers, ants, sewage odors, or tired upkeep.

Related guest reviews

6

christopher

Jan 8, 2023

·

Stayed 4 nights

It's a beautiful building and decorated very well, however there is a sewage smell and when I asked about shower not working it wasnt addressed

2

Arantxa

May 9, 2025

·

Stayed 2 nights

The air did not work at all. We had to change rooms at 11:00 pm because they kept saying the air would start working, never did. The showers in both rooms where full of hairs that were not cleaned from the last stay. Over all, terrible experience.

10

Jan

Oct 13, 2025

·

Stayed 4 nights

The breakfast was served by 2 very friendly people. Rooms were very clean There are many excellent restaurants in the neighborhood within easy walking distance. The Orchids are beautiful and well cared for

10

VÍCTOR MANUEL

Apr 12, 2024

·

Stayed 1 night

EXCELENTE SERVICIO, LIMPIEZA Y CONFORT

Translate

6

Jennifer

Oct 18, 2023

·

Stayed 5 nights

I wouldn’t stay here again. The property itself is quite beautiful, or was, but the upkeep of the hotel has seen better days. The view from our window was of buckets, mops and ladders, and there was constant noise and even cigarette smoke at times. The staff was kind, the room kept tidy, but not really the level of experience we hoped for or thought was indicated from ratings and reviews. Totally fine place to stay, not special though or a place to feel any luxury.

10

Amilcar Elihu

Sep 21, 2025

·

Stayed 4 nights

Beautiful property with convenient nearby amenities and services. Very clean and quiet neighborhood.

10

Mariangela

May 27, 2024

·

Stayed 3 nights

Beautiful, clean, confortable

10

Anthony

Feb 26, 2026

·

Stayed 1 night

Spacious room. Very clean and well appointed

8

Farishad

Jan 15, 2024

·

Stayed 4 nights

I liked the location. I liked the uniqueness of the hotel. The staff was awesome. There were ants in the bathroom. Lots of them. I should’ve received an upgrade and VIP amenities but did not. Wasn’t even offered. But a good stay overall.

10

Diana

Nov 8, 2025

·

Stayed 4 nights

Courteous staff, clean rooms, perfect location

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Many rooms are comfortable and stylish, with some spacious or well-equipped bathrooms. Recurring drawbacks include small or oddly shaped layouts, limited natural light or no windows in some rooms, noise near the lobby/kitchen/street, and mixed bed comfort.

Related guest reviews

8

Ayaila

Aug 31, 2025

·

Stayed 5 nights

Lovely boutique property, Stayed in the room with two double beds - this room has very limited space outside of the beds. It’s not possible to open your suitcase unless you put it up on the bed - outside of this it’s a lovely hotel, great location & lovely staff.

10

Joel

Jan 4, 2024

·

Stayed 3 nights

Thoroughly enjoyed our stay at Orchid House! The property's really colorful, the adjoining restaurant is a perfect place to 'gram, and the staff was super friendly and accommodating, even lending us the maids' iron. The rooms, like any in Mexico City, are on the smaller side, but they're really well stocked and we loved the beautiful, bright bathroom with the freestanding bathtub.

10

Michelle

Dec 30, 2025

·

Stayed 2 nights

The staff was wonderful, the room and bed extremely comfortable and the hotel was beautiful

10

Odessa Paloma

Feb 16, 2025

·

Stayed 7 nights

This is a gorgeous hotel in a safe and quiet neighbourhood, and is close to key attractions like the Anthropology Museum and Museo Rufino Tamayo. Our room was beautiful but a tight fit for two people with two large suitcases. Staff was super helpful and was kind enough to put in some work to book us a tour through Casa Pedregal (a must-visit for design lovers). Having a restaurant at the hotel was very helpful, and we enjoyed the breakfast that came with our room booking. Quick Uber trips to other great neighbourhoods like Roma Norte.

8

Salomi

Dec 6, 2022

·

Stayed 19,332 nights

Overall a wonderful experience staying at Orchid House. We enjoyed the location, walking distance to a ton of restaurants in Polanco. The staff was responsive and kind. The room was okay but the bathroom was huge and seemed to be recently updated. The bed was very soft and saggy so not the best if you prefer firm beds. Their restaurant is charming and the free breakfast (sliced fruit, coffee, yogurt, granola, and a biscuit) was perfect to get us going in the mornings.

6

sergio ignacio arciniega

Oct 10, 2025

·

Stayed 1 night

Las camas son incomodisimas

Translate

8

Claudia

Feb 11, 2025

·

Stayed 5 nights

Great location and very clean. Rooms can be odd shaped and in an unusual spot, so clarify where the room is located.

8

Mauricio

Oct 30, 2023

·

Stayed 2 nights

our room, number 2, was next to the front desk and we could hear noice all day and all night. It was hard to get some rest as the front desk clerk was listening to music or videos, talking, etc...

4

PABLO

Oct 20, 2023

·

Stayed 1 night

El Hotel lindo pero nos asignaron una habitación pegada a la cocina y hacían muchísimo ruido hasta las 12am y nuevamente empezó el ruido a las 6am de platos y pláticas entre el personal, música. No pudimos descansar!!!

Translate

6

miriam

Dec 2, 2022

·

Stayed 19,327 nights

El cuarto no tenia ventanas. No tenia luz natural. La TV no funcionaba bien . Avise nunca mandaron a arreglarla.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are often praised as friendly, helpful, and accommodating. Several guests, however, experienced unwelcoming or inconsistent front-desk service and disputes over early check-in or VIP benefits.

Related guest reviews

10

Michelle

Dec 30, 2025

·

Stayed 2 nights

The staff was wonderful, the room and bed extremely comfortable and the hotel was beautiful

4

Hector

Nov 30, 2023

·

Stayed 1 night

Tuve que discutir con la persona de Front Desk para poder conseguir mi ascenso. Tristemente las pocas ganas de atender de una sola persona (Check In) hecha a perder toda la experiencia.

Translate

10

Eric

Jun 9, 2025

·

Stayed 2 nights

Wonderful staff and property. Would definitely stay there again.

10

Ryan

Apr 25, 2025

·

Stayed 4 nights

Very quiet. Excellent location. Staff was extremely friendly and professional.

4

Adrian

Oct 9, 2025

·

Stayed 1 night

En general muy mala imagen del personal. La habitacion con exceso de aromatizante no permitió una buena noche de sueño.

Translate

10

Alison

Sep 2, 2024

·

Stayed 2 nights

I thoroughly enjoyed my stay at the Orchid!!! The staff were exceptional, friendly and made us feel special. They were incredibly helpful offering suggestion for suggestions getting places though we found most places close and walkable. The restaurant was delicious and service exceptional. I would return in a heartbeat, and highly recommend staying here.

10

Anna

Jan 20, 2026

·

Stayed 3 nights

Nice boutique hotel! Walking distance to many attractions. Very comfy bed and pillows. Very friendly personnel.

6

Patricio

Sep 11, 2023

·

It was convenient location. They asked at what we would arrive, they even set up transportation from the airport, we got there at 10am, and they charged an extra 158 USD for early check-in eventhough the room was ready. We mentioned the Gold status on Expedia for the extras (VIP Hotel status) and they wouldn't do anything about it. In general a very deceiving experience.

10

Christopher

Jan 13, 2025

·

Stayed 3 nights

The stay was amazing .. in walking distance to the biggest park in Mexico City . Felt very safe walking around in Polanco. Restaurant attached was very good and staff was absolutely great and took care of our every needs. I’ll be booking with Orchid House my next time visiting.

4

Simon

May 26, 2023

·

We stayed at the hotel for 2 nights. The property itself is nice and quiet. But, the service was terrible. Upon arrival, the reception lady (short pink hair, with glasses) was VERY cold and unfriendly, no smile, no greeting and she didn't even look at us for one second. Afterwards, we saw her eating at reception desk TWICE, very unprofessional. Next morning, a long hair staff was slightly better with some smile. But, over all, this place is lack of professional management. It gives guests very unwelcoming feelings.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Located in Polanco, the hotel is walkable to Chapultepec Park, key museums, shops, and many restaurants, and several reviews note feeling safe. A few mention street noise in certain rooms.

Related guest reviews

10

Rose

Mar 12, 2023

·

Stayed 5 nights

Beautiful hotel in convenient area. Easy to get to many places in the city. Near an upscale shopping area.

8

Cynthia

Oct 28, 2025

·

Stayed 5 nights

Great location

10

Kristen

Jun 23, 2025

·

Stayed 4 nights

The location was perfect and we felt very safe in the surrounding area. The property was beautiful and the rooms were perfect.

10

Jeramy

Oct 21, 2025

·

Stayed 1 night

Great hotel in a nice and quiet area of Polanco. Wonderful staff. Nice room with a great bed. Hotel is an old big home renovated into a hotel.

10

Deanne

Nov 28, 2025

·

Stayed 6 nights

The location is perfect for walking to major museums. There is an excellent coffee shop just across the street. The property itself is in a lovely old residence and some of the rooms have external balconies.

10

HATIM

Mar 2, 2024

·

Stayed 2 nights

Great property in the middle of Polanco, walkable to everything

6

Judith

Oct 7, 2024

·

Stayed 5 nights

The hotel is lovely aesthetically and the staff is kind and helpful. The main problem for us was horrific noise every night both from the very loud street traffic to the noise above our room within the hotel. We were told the location of our room would be quiet as I asked for a quiet room. This was the main problem, but lack of sleep does hurt a trip experience. The breakfast offerings that come with the room are tasty, but after 5 days of the exact same offerings, it is not very pleasant. The staff was exceedingly warm and helpful and the building is lovely. We also liked the Polanco location for great restaurants and shopping nearby.

10

Amilcar Elihu

Sep 21, 2025

·

Stayed 4 nights

Beautiful property with convenient nearby amenities and services. Very clean and quiet neighborhood.

10

Pablo Javier

Jan 30, 2025

·

Stayed 5 nights

Cerca de Parque y cerca de los restaurantes. Caminamos por la noche muy seguros

Translate

10

Patricia

Sep 22, 2023

·

Stayed 6 nights

Orchid House is located in beautiful Polanco very close to the Anthrolpogy Museum and Chapelpetec Park. We enjoyed a light breakfast included in stay at their restaurant Aura. The bed was very comfortable, a/c in each room, mini bar was well stocked and daily house keeping made the rooms very comfortable and enjoyable. The staff was friendly and helpful with suggestions for restaurants etc. The hotel is very beautiful with indoor and outdoor areas.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

The included breakfast is typically a light continental offering that some find too minimal or repetitive. The on-site restaurant is widely liked for its setting and food, though a few guests noted limited hours or uneven service/quality.

Related guest reviews

8

iris

May 10, 2024

·

Stayed 2 nights

Restaurante not in good shape, run down and food with a lot to improve . Advertisement of breakfast and don’t even have orange juice

10

Sameera

May 21, 2024

·

Stayed 4 nights

Excellent property and staff . My second time staying here and I would highly recommend it. The new Aura restaurant is fantastic is a great option for lunch or dinner .

10

Odessa Paloma

Feb 16, 2025

·

Stayed 7 nights

This is a gorgeous hotel in a safe and quiet neighbourhood, and is close to key attractions like the Anthropology Museum and Museo Rufino Tamayo. Our room was beautiful but a tight fit for two people with two large suitcases. Staff was super helpful and was kind enough to put in some work to book us a tour through Casa Pedregal (a must-visit for design lovers). Having a restaurant at the hotel was very helpful, and we enjoyed the breakfast that came with our room booking. Quick Uber trips to other great neighbourhoods like Roma Norte.

10

Dean

Oct 17, 2025

·

Stayed 4 nights

Perfect quiet location. Breakfast pretty minimal. Excellent friendly staff.

10

pharra

Apr 9, 2025

·

Stayed 5 nights

This was a fabulous experience! The food was amazing and a beautiful setting. Front desk personnel extremely helpful. The room was charming and the entire place continually had the aroma of flowers. I would highly recommend if you are looking for a boutique experience.

10

Maryse

Jul 30, 2024

·

Stayed 1 night

Beautiful property with a lot of character. Great location by the museum of anthropology and parc. We were upgraded to a deluxe room. Very comfortable bed and beautiful bathroom. We had dinner and breakfast at Aura restaurant. Food was delicious, very fresh. Highly recommend this hotel. Very reasonably priced.

6

Maria

Apr 1, 2024

·

En general muy bien, pero el desayuno incluído deja mucho que desear. Es sólo un cafe y un pastelito. No deberían decir que incluye desayuno si ofrecen tan poco

Translate

10

Lori

Mar 27, 2025

·

Stayed 2 nights

Lovely hotel. Excellent communication with friendly and professional staff prior to visiting. The bed is like sleeping on a cloud. I kind of just wanted to stay in it but the area around does have loads of great restaurants. We were upgraded to a room with a private balcony area. The vip were 2 beers/soft drinks from mini-fridge. It is located on a roundabout which is fairly quiet at night but does come a bit alive in the morning. I would suggest a little duct tape for over the blue temp. control on the fridge which did brighten the room a little too much at night. Great shower. Nice bar/restaurant. The included breakfast is fruit/cafe americano and a pastry. Really nice property

6

Judith

Oct 7, 2024

·

Stayed 5 nights

The hotel is lovely aesthetically and the staff is kind and helpful. The main problem for us was horrific noise every night both from the very loud street traffic to the noise above our room within the hotel. We were told the location of our room would be quiet as I asked for a quiet room. This was the main problem, but lack of sleep does hurt a trip experience. The breakfast offerings that come with the room are tasty, but after 5 days of the exact same offerings, it is not very pleasant. The staff was exceedingly warm and helpful and the building is lovely. We also liked the Polanco location for great restaurants and shopping nearby.

8

Wolfgang

Oct 14, 2023

·

Stayed 3 nights

A really nice property in a great area of the city. Room and and overall hotel is cozy and comfortable. We had continental breakfast included only found out on day 3 that there are chargable add on options. Several guests had the same issue. The breakfast restaurant is a beautiful urban oasis, disturbed by loud 80s music and bored and careless staff. The restaurant deserves service oriented staff and chill out music.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10 $388
11 $323	12 $276	13 $279	14 $279	15 $298	16 $580	17 $366
18 $306	19 $306	20 $420	21 $419	22 $294	23 $366	24 $363
25 $305	26 $425	27 $426	28 $451	29 $649	30 $613	31 $1,036

Su	Mo	Tu	We	Th	Fr	Sa
1 $884	2 $613	3 $613	4 $421	5 $411	6 $874	7 $492
8 $498	9 $593	10 $503	11 $1,061	12 $511	13 $441	14 $516
15 $430	16 $421	17	18	19 $421	20 $437	21 $575
22 $934	23 $514	24 $424	25 $516	26 $355	27 $438	28 $368
29 $424	30 $429

Orchid House Mexico City

Prices for Orchid House Mexico City

Monthly average prices

About this property

Location

Room options

Superior Suite, 1 King Bed

Standard Suite, 2 Queen Beds

Standard Room, 2 Queen Beds

Executive Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Superior Suite, 1 King Bed, Bathtub

Deluxe Room, 1 King Bed

Standard Room, 1 Queen Bed

Standard Suite, 1 King Bed

Master Suite, 1 King Bed, Bathtub

Guest reviews of Orchid House Mexico City

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Orchid House Mexico City

Prices for upcoming dates