Umbral, a Curio Collection by Hilton - Historical Hotel
$227
/ night
Avg. for October
Prices for Umbral, a Curio Collection by Hilton - Historical Hotel
Select dates to see prices and availability
$227
/ night
Avg. for October
Monthly average prices
Nightly prices at Umbral, a Curio Collection by Hilton - Historical Hotel average $172 in December, the cheapest month, and $293 in February, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $240 |
| February | $293 |
| March | $231 |
| April | $221 |
| May | $199 |
| June | $271 |
| July | $206 |
| August | $189 |
| September | $216 |
| October | $227 |
| November | $205 |
| December | $172 |
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Oct · $227
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Most expensive: February (~$293)
Cheapest: December (~$172)
About this property
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Amenities
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Mexico City? This hotel has 19600 square feet (1821 square meters) of space consisting of conference space and 3 meeting rooms.
Dining
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Terraza Umbral Restaurant, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 59 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at Umbral, a Curio Collection by Hilton - Historical Hotel, you'll be centrally located in Mexico City, just a 4-minute walk from Zócalo and 11 minutes by foot from Palacio de Bellas Artes. This luxury hotel is 0.6 mi (1 km) from Alameda Central and 1.6 mi (2.5 km) from Paseo de la Reforma.
What's nearby
Madero Street(0.1 miles)
Zócalo(0.2 miles)
Metropolitan Cathedral(0.5 miles)
Torre Latinoamericana(0.5 miles)
Templo Mayor Museum(0.5 miles)
National Palace(0.5 miles)
Palacio de Bellas Artes(0.6 miles)
Alameda Central(0.6 miles)
San Ildefonso College(0.7 miles)
Teatro Metropólitan(0.8 miles)
Mercado de Artesanías La Cuidadela(0.9 miles)
Plaza Garibaldi(1 miles)
Paseo de la Reforma(1.3 miles)
Congress of the Union: Chamber of Deputies(1.4 miles)
Monument to the Revolution(1.4 miles)
Benito Juarez International Airport (MEX)(4.1 miles)
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.)(25.3 miles)
Toluca, Estado de Mexico (TLC-Toluca Intl.)(36.9 miles)
Laundry service
Elevator / Lift
Business Center
Multilingual Staff
Safe-Deposit Box
Garden
Location
Calle de Venustiano Carranza 69, Centro Historico, Mexico City, Mexico
Madero Street (0.1 miles)
Zócalo (0.2 miles)
Metropolitan Cathedral (0.5 miles)
Torre Latinoamericana (0.5 miles)
Templo Mayor Museum (0.5 miles)
National Palace (0.5 miles)
Room options
7
Room, 1 Queen Bed
1 Queen Bed
Sleeps 2
300 ft²
Air ConditioningWi-Fi (Free)Refrigerator
10
Premium Suite, 1 King Bed
1 King Bed
Sleeps 3
550 ft²
Air ConditioningWi-Fi (Free)Deep Soaking Bathtub
7
Suite, 1 Bedroom
1 King Bed
Sleeps 3
500 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
14
Room, 1 King Bed, Accessible (Roll-In Shower)
1 King Bed
Sleeps 2
345 ft²
Air ConditioningWi-Fi (Free)Refrigerator
7
Room, 1 King Bed (Indoor Balcony)
1 King Bed
Sleeps 2
400 ft²
Air ConditioningWi-Fi (Free)Refrigerator
7
Room, 1 King Bed
1 King Bed
Sleeps 2
300 ft²
Air ConditioningWi-Fi (Free)Refrigerator
5
Room with 2 Twin Beds, Interior Balcony Facing the Hanging Garden
2 Twin Beds
Sleeps 2
300 ft²
Air ConditioningWi-Fi (Free)Refrigerator
12
Suite with 1 King Bed, Juliette Balcony and Historical View
1 King Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Separate Living Room
Guest reviews of Umbral, a Curio Collection by Hilton - Historical Hotel
8.5
Very good
Based on 457 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across many reviews, Umbral, a Curio Collection by Hilton stands out for its prime Centro Historico location, distinctive historic meets modern design, and consistently warm staff, while some guests note city noise, occasional maintenance hiccups, and mixed dining experiences.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
Across many reviews, Umbral, a Curio Collection by Hilton stands out for its prime Centro Historico location, distinctive historic meets modern design, and consistently warm staff, while some guests note city noise, occasional maintenance hiccups, and mixed dining experiences.
Rooms are often spacious and stylish, though some lack exterior windows and lighting can be dim, and noise from streets, the rooftop, or an elevator affects certain rooms. Facilities like the rooftop pool and bar and a small gym are appreciated, but the hot tub temperature and pool size or clarity draw criticism, and there is no on site parking. Food and drinks receive praise at times, yet service speed and consistency in rooftop venues vary. Expect a characterful, central stay best for travelers who value design and location and can tolerate occasional urban bustle and small trade offs.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Guests enjoy the rooftop pool and bar and find the gym adequate, but several mention the small pool, a lukewarm hot tub, and occasional pool clarity issues. Multiple reviews note there is no on-site parking.
Related guest reviews
10
Ivan
Apr 15, 2024
·
Stayed 5 nights
awesome choice! we didn't know what to expect, this wasn't my first choice, but we are very happy with Umbral. the rooms were very quiet, the service was amazing and it is 2 blocks from the El Zocalo. the staff was very helpful and polite. we are planning to return to Mexico City next year and we will be staying here again.
awesome choice! we didn't know what to expect, this wasn't my first choice, but we are very happy with Umbral. the rooms were very quiet, the service was amazing and it is 2 blocks from the El Zocalo. the staff was very helpful and polite. we are planning to return to Mexico City next year and we will be staying here again.
10
Nigel
Oct 15, 2024
·
Stayed 7 nights
Clean property only issue the hot tub was not hot and the pool was in the dining area
Clean property only issue the hot tub was not hot and the pool was in the dining area
10
Antonio
Aug 20, 2024
·
Stayed 1 night
I checked in at 3am and the overnight agent at the desk was ready for me and confirmed a late check out and other things I had requested, great communication and greatly appreciated! the hotel is so pretty and the gym is great.
I checked in at 3am and the overnight agent at the desk was ready for me and confirmed a late check out and other things I had requested, great communication and greatly appreciated! the hotel is so pretty and the gym is great.
10
sonal
Jun 9, 2025
·
Stayed 4 nights
Great hotel! The staff were extremely nice ! The room was a great size and the location was safe. The restaurant on the first floor was amazing with fresh juices and food. Having a rooftop pool and gym was a plus!
Great hotel! The staff were extremely nice ! The room was a great size and the location was safe. The restaurant on the first floor was amazing with fresh juices and food. Having a rooftop pool and gym was a plus!
6
SELENE SOLIS
Jul 22, 2024
·
Stayed 2 nights
La propiedad es bonita pero no cuenta con estacionamiento lo que se vuelve un verdadero problema
La propiedad es bonita pero no cuenta con estacionamiento lo que se vuelve un verdadero problema
10
Roberto
Apr 1, 2024
·
Stayed 6 nights
Area was safe with police on every corner. Very walkable. Close to many attractions. Friendly staff. Highly recommend. Gym is small but has everything you need.
Area was safe with police on every corner. Very walkable. Close to many attractions. Friendly staff. Highly recommend. Gym is small but has everything you need.
10
Eric
Apr 16, 2024
·
Stayed 6 nights
Beautiful old building has been lovingly restored t be a dramatic setting for spacious rooms with very high ceilings. The rooftop restaurant is fantastic and the service is impeccable. The location is a couple blocks from the Zocalo, so it's a short walk.
Beautiful old building has been lovingly restored t be a dramatic setting for spacious rooms with very high ceilings. The rooftop restaurant is fantastic and the service is impeccable. The location is a couple blocks from the Zocalo, so it's a short walk.
8
janet
Sep 16, 2025
·
Stayed 3 nights
The pool was more like a pond Small and cloudy Otherwise great hotel, lovely staff, very nice room
The pool was more like a pond Small and cloudy Otherwise great hotel, lovely staff, very nice room
10
Ana Lucia Hamlin
Oct 5, 2024
·
Stayed 5 nights
Location is unbeatable, very short distance walking from many points of interest. The building is unique and beautiful, the rooftop although somewhat small it has a beautiful pool and a bar (drinks were awesome!) staff was friendly and helpful. I would recommend this hotel for couples or solo travelers
Location is unbeatable, very short distance walking from many points of interest. The building is unique and beautiful, the rooftop although somewhat small it has a beautiful pool and a bar (drinks were awesome!) staff was friendly and helpful. I would recommend this hotel for couples or solo travelers
8
Federico
Feb 9, 2024
·
Stayed 1 night
There is no parking that’s the only problem I see. They should have an agreement with a parking. Thanks
There is no parking that’s the only problem I see. They should have an agreement with a parking. Thanks
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews consistently describe the hotel and rooms as very clean, with attentive housekeeping. A few guests reported maintenance or hygiene issues such as bathroom odors or insect bites.
Related guest reviews
6
Richard
Nov 8, 2024
·
Stayed 5 nights
Everything was fine for the first four days and then on the last night the wife and i woke up to bug bites. After emailing the GM he mentioned that our room had a window and is why we got bug bites but that cannot be since we kept that window closed. Just sucked it happened and didn’t sleep pretty much all night/morning!
Everything was fine for the first four days and then on the last night the wife and i woke up to bug bites. After emailing the GM he mentioned that our room had a window and is why we got bug bites but that cannot be since we kept that window closed. Just sucked it happened and didn’t sleep pretty much all night/morning!
10
Mayra
Feb 13, 2025
·
Stayed 3 nights
Very clean property. Their staff were excellent corteuos and helpful. We loved it.
Very clean property. Their staff were excellent corteuos and helpful. We loved it.
10
Monica
Jul 9, 2025
·
Stayed 4 nights
My stay at Umbral Hilton Collection in Mexico City was absolutely pleasant. The staff are very welcoming and helpful and the rooms are spacious and very clean. The hotel is also stunning. The hotel is located in the busy city center close to sight seeing and lots of food options. Good choice for a first time visiting Mexico City.
My stay at Umbral Hilton Collection in Mexico City was absolutely pleasant. The staff are very welcoming and helpful and the rooms are spacious and very clean. The hotel is also stunning. The hotel is located in the busy city center close to sight seeing and lots of food options. Good choice for a first time visiting Mexico City.
10
Judy
Feb 15, 2024
·
Stayed 7 nights
This is a beautiful hotel in the perfect location for exploring the Centro Histórico. We loved our stay here. Our room was beautiful, immaculately clean, very quiet and super comfortable. The staff were extremely friendly and helpful.
This is a beautiful hotel in the perfect location for exploring the Centro Histórico. We loved our stay here. Our room was beautiful, immaculately clean, very quiet and super comfortable. The staff were extremely friendly and helpful.
10
Stephanie
Sep 19, 2024
·
Stayed 4 nights
This hotel was very clean, the staff was very nice and attentive
This hotel was very clean, the staff was very nice and attentive
10
Laura
Oct 3, 2023
·
Stayed 4 nights
The staff was friendly and helpful in answering questions. The hotel was very clean and met our expectations. We felt safe walking around the historic center and it was close to the places we wanted to visit.
The staff was friendly and helpful in answering questions. The hotel was very clean and met our expectations. We felt safe walking around the historic center and it was close to the places we wanted to visit.
10
Stacey
Sep 16, 2025
·
Stayed 5 nights
From start to finish this hotel was excellent. You can not beat the location and all that is around. The staff were incredible to us and the rooms were spacious, clean and just made our stay all that much more enjoyable. Do not hesitate to stay here. I promise you will not regret it...
From start to finish this hotel was excellent. You can not beat the location and all that is around. The staff were incredible to us and the rooms were spacious, clean and just made our stay all that much more enjoyable. Do not hesitate to stay here. I promise you will not regret it...
4
BINA
Mar 21, 2023
·
Stayed 4 nights
Not impressed at all… the tv did not relate any English except news and the staff said the technician cannot solve the issue.. the bath towels were old and the bathroom had a savage smell
Not impressed at all… the tv did not relate any English except news and the staff said the technician cannot solve the issue.. the bath towels were old and the bathroom had a savage smell
10
Bruno
Mar 25, 2025
·
Stayed 2 nights
Very friendly staff. Very clean. Comfy.
Very friendly staff. Very clean. Comfy.
10
Sara
Feb 17, 2025
·
Stayed 1 night
Super nice, super clean. Incredible historical interior architecture mixed with modern rooms
Super nice, super clean. Incredible historical interior architecture mixed with modern rooms
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious, comfortable, and stylish, though several lack exterior windows and lighting can be quite dim. Noise varies by location (street, rooftop, or elevator), and a few guests reported Wi‑Fi or climate control problems.
Related guest reviews
10
David
May 30, 2023
·
Stayed a week in a comfortable, spacious king suite. Huge opening windows were nearly soundproof and allowed a great view of the bustling street (regular rooms appeared to lack outward windows and thus sunlight). Lights were needlessly quirky though. The rooftop pool area was a great escape. The location was perfect for us: an easy, interesting walk to everything in the Centro, including a great variety of restaurants, and an easy Uber ride beyond. Service was always friendly throughout, though we had a couple of avoidable billing issues (a missing room charge; almost checking out another room). A great option for a wonderful city.
Stayed a week in a comfortable, spacious king suite. Huge opening windows were nearly soundproof and allowed a great view of the bustling street (regular rooms appeared to lack outward windows and thus sunlight). Lights were needlessly quirky though. The rooftop pool area was a great escape. The location was perfect for us: an easy, interesting walk to everything in the Centro, including a great variety of restaurants, and an easy Uber ride beyond. Service was always friendly throughout, though we had a couple of avoidable billing issues (a missing room charge; almost checking out another room). A great option for a wonderful city.
4
Rani
Dec 27, 2023
·
Stayed 5 nights
Hotel is in a great location and the room was great. However, their hot tub is a cold tub so we couldn’t really sit in it. Their internet is really bad so makes it hard to plan or do anything in room. The beds were not comfortable and when people above you flush you’ll be smelling that on it’s way down
Hotel is in a great location and the room was great. However, their hot tub is a cold tub so we couldn’t really sit in it. Their internet is really bad so makes it hard to plan or do anything in room. The beds were not comfortable and when people above you flush you’ll be smelling that on it’s way down
8
Jeremy
Dec 1, 2024
·
Stayed 4 nights
Great location, property is in great shape and great service and love the aesthetics of the design. Paxia restaurant was a nice surprise. Great food and service. Jacuzzi was not hot enough and lighting in the rooms is a bit too dim for me - especially bathroom vanity. 4 nights was a tough go without brighter lighting.
Great location, property is in great shape and great service and love the aesthetics of the design. Paxia restaurant was a nice surprise. Great food and service. Jacuzzi was not hot enough and lighting in the rooms is a bit too dim for me - especially bathroom vanity. 4 nights was a tough go without brighter lighting.
8
Marwen
Nov 24, 2024
·
Stayed 7 nights
Tout était parfait (hôtel propre et agréable et personnel sympathique) sauf le bruit des sirènes la nuit car nous y étions avec notre bébé. La chambre donnait sur la rue peut-être que de l'autre côté c'est moins bruyant...
Tout était parfait (hôtel propre et agréable et personnel sympathique) sauf le bruit des sirènes la nuit car nous y étions avec notre bébé. La chambre donnait sur la rue peut-être que de l'autre côté c'est moins bruyant...
10
Manjunath Ramappa
Apr 17, 2023
·
Stayed 6 nights
Loved our stay. The staff was wonderful and the concierge service was excellent. The room was spacious and well maintained. Hardly any closet space though for a suite that size, but we managed. The I only negative for me was I the noise level. The music from the rooftop bar was loud and went on till 11pm; plus, the location is quite busy and it doesn’t help to have old windows!
Loved our stay. The staff was wonderful and the concierge service was excellent. The room was spacious and well maintained. Hardly any closet space though for a suite that size, but we managed. The I only negative for me was I the noise level. The music from the rooftop bar was loud and went on till 11pm; plus, the location is quite busy and it doesn’t help to have old windows!
2
Audrey
Jun 28, 2023
·
Stayed 6 nights
Our room had no windows! When we asked to move to a room with windows, we were told only suites have windows and they were all booked during our trip. If I had known the hotel rooms did not have windows I would have booked elsewhere.
Our room had no windows! When we asked to move to a room with windows, we were told only suites have windows and they were all booked during our trip. If I had known the hotel rooms did not have windows I would have booked elsewhere.
6
Srabani
Feb 27, 2024
·
Stayed 4 nights
Wifi did not work the entire visit.
Wifi did not work the entire visit.
10
Stacey
Sep 16, 2025
·
Stayed 5 nights
From start to finish this hotel was excellent. You can not beat the location and all that is around. The staff were incredible to us and the rooms were spacious, clean and just made our stay all that much more enjoyable. Do not hesitate to stay here. I promise you will not regret it...
From start to finish this hotel was excellent. You can not beat the location and all that is around. The staff were incredible to us and the rooms were spacious, clean and just made our stay all that much more enjoyable. Do not hesitate to stay here. I promise you will not regret it...
10
Jason
Nov 18, 2023
·
Stayed 1 night
Excellent hotel. Enormous rooms!
Excellent hotel. Enormous rooms!
10
Sabrina
Sep 16, 2025
·
Stayed 4 nights
Ristrutturazione conservativa molto ben curata. La stanza era molto buia e senza affacci, i vetri sono acidati. Per capire le condizioni meteo bisogna scendere nella hall e uscire in strada. Posizione meravigliosa in occasione della festa dell’indipendenza. Personale estremamente gentile. Nella strada parallela c’è PASTESERIA IDEAL dove trovare dolci di qualsiasi tipo a prezzi super vantaggiosi.
Ristrutturazione conservativa molto ben curata. La stanza era molto buia e senza affacci, i vetri sono acidati. Per capire le condizioni meteo bisogna scendere nella hall e uscire in strada. Posizione meravigliosa in occasione della festa dell’indipendenza. Personale estremamente gentile. Nella strada parallela c’è PASTESERIA IDEAL dove trovare dolci di qualsiasi tipo a prezzi super vantaggiosi.
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised as friendly, professional, and exceptionally helpful—especially concierge support. However, guests also report occasional slow, unresponsive, or rude service at the rooftop/restaurant and sporadic front-desk or maintenance follow-up issues.
Related guest reviews
10
Jose Pilar Mercado
Jul 15, 2025
·
Stayed 8 nights
The staff was the best, super friendly and helpful
The staff was the best, super friendly and helpful
6
Sanhita
Nov 28, 2025
·
Stayed 6 nights
The Hotel rooms are nice, so is the ambience and it is very well located. We were disappointed with the responsiveness of their staff when water stopped in our room - the faucet was broken, which we complained about in the morning, late at night after we returned we discovered the water had been turned off, and they had not bothered informing us, and the bathroom was in ugly shape we could not even use it. After I complained they assigned us another complimentary room. We traveled locally for the next two days, when returning I called to check and they still had not taken care of it and told me over the phone they will assign us another room, they didn’t even bother letting us know proactively!! After we reached hotel late at night and tried to get the key to the new room we were informed that they took care of the water situation after I called. We didn’t have any other complaints but this experience was a shock and very disappointing service from a Curio collection hotel.
The Hotel rooms are nice, so is the ambience and it is very well located. We were disappointed with the responsiveness of their staff when water stopped in our room - the faucet was broken, which we complained about in the morning, late at night after we returned we discovered the water had been turned off, and they had not bothered informing us, and the bathroom was in ugly shape we could not even use it. After I complained they assigned us another complimentary room. We traveled locally for the next two days, when returning I called to check and they still had not taken care of it and told me over the phone they will assign us another room, they didn’t even bother letting us know proactively!! After we reached hotel late at night and tried to get the key to the new room we were informed that they took care of the water situation after I called. We didn’t have any other complaints but this experience was a shock and very disappointing service from a Curio collection hotel.
10
Johana
Sep 17, 2025
·
Stayed 5 nights
Stayed at this hotel for 5 nights and enjoyed every minute of my stay. The staff were extremely helpful and friendly, not to mention how they all went above and beyond. I believe the concierge, Luis, was the best. When walking back from downtown we spotted him a block away trying to ensure that the hotel visitors made it to the hotel due to street closures because of the Independence celebrations. Simply the best ! My only unsatisfactory comment was the food I ordered on the terrace was ok, I ordered arrachera and not sure what meat I received but it wasn’t even cooked. The other two dishes were fine. I didn’t send the meat back, but definitely stopped me from having more meals there.
Stayed at this hotel for 5 nights and enjoyed every minute of my stay. The staff were extremely helpful and friendly, not to mention how they all went above and beyond. I believe the concierge, Luis, was the best. When walking back from downtown we spotted him a block away trying to ensure that the hotel visitors made it to the hotel due to street closures because of the Independence celebrations. Simply the best ! My only unsatisfactory comment was the food I ordered on the terrace was ok, I ordered arrachera and not sure what meat I received but it wasn’t even cooked. The other two dishes were fine. I didn’t send the meat back, but definitely stopped me from having more meals there.
2
Benjamin
Nov 20, 2024
·
Stayed 3 nights
Pretty horrible experience. Our room was next to the elevator, and there was banging on the wall every 1-3 minutes from 5am through 1am that sounded like a bowling alley. The hotel was full so we couldn't be transferred to another room. This meant we did not get sleep for 3 nights and our trip was essentially ruined, as we walked around the city like zombies. When I called the front desk to inquire, the staff member was very rude and told me to write down the feedback on the noise for them ... when I spoke with the General Manager, Nohemi, she addressed the noise and clarified that they were aware the elevator is making disturbing noise. She suggested that the technicians weren't able to come to the building for several days to fix it. I'm not entirely certain that the noise could be fixed, and suspect that they are aware certain rooms experience this noise but they are prepared to respond to complaints as they occur. If the elevator was making a noise like this due to issues, they should have shut the elevator down but the elevator continued to operate throughout the stay. Beyond the elevator issues, the rooftop staff was frankly abhorrent. We visited the rooftop twice during peak hours, and it was empty. The staff was sitting around in banquets with their noses in their phones and didn't even lift their heads to acknowledge or greet us. We walked around the entire space hoping to get some attention, yet no one made the slightest effort to tend to our needs. DO STAY HERE
Pretty horrible experience. Our room was next to the elevator, and there was banging on the wall every 1-3 minutes from 5am through 1am that sounded like a bowling alley. The hotel was full so we couldn't be transferred to another room. This meant we did not get sleep for 3 nights and our trip was essentially ruined, as we walked around the city like zombies. When I called the front desk to inquire, the staff member was very rude and told me to write down the feedback on the noise for them ... when I spoke with the General Manager, Nohemi, she addressed the noise and clarified that they were aware the elevator is making disturbing noise. She suggested that the technicians weren't able to come to the building for several days to fix it. I'm not entirely certain that the noise could be fixed, and suspect that they are aware certain rooms experience this noise but they are prepared to respond to complaints as they occur. If the elevator was making a noise like this due to issues, they should have shut the elevator down but the elevator continued to operate throughout the stay. Beyond the elevator issues, the rooftop staff was frankly abhorrent. We visited the rooftop twice during peak hours, and it was empty. The staff was sitting around in banquets with their noses in their phones and didn't even lift their heads to acknowledge or greet us. We walked around the entire space hoping to get some attention, yet no one made the slightest effort to tend to our needs. DO STAY HERE
10
Luciano
Mar 23, 2023
·
Stayed 7 nights
The Umbral is a gem in the historic center of Mexico City. Front desk staff are young, kind and extremely helpful. The concierge, Erik, planned tours and dinner reservations for us; he was a tremendous asset to our vacation; the hotel is lucky to have such a knowledgeable and personable concierge like him. If you like a small, special hotel in the heart of one of the world’s great cities, you will love the Umbral. It was a great experience!
The Umbral is a gem in the historic center of Mexico City. Front desk staff are young, kind and extremely helpful. The concierge, Erik, planned tours and dinner reservations for us; he was a tremendous asset to our vacation; the hotel is lucky to have such a knowledgeable and personable concierge like him. If you like a small, special hotel in the heart of one of the world’s great cities, you will love the Umbral. It was a great experience!
10
Christine Elaine
Jan 28, 2025
·
Stayed 14 nights
Loved the staff, especially the folks at the front desk, who were very accommodating. Special shout-out to concierges Erik and Alex, who were beyond helpful. Also appreciated the daily room service.
Loved the staff, especially the folks at the front desk, who were very accommodating. Special shout-out to concierges Erik and Alex, who were beyond helpful. Also appreciated the daily room service.
10
Melissa
Aug 2, 2025
·
Stayed 6 nights
Service was amazing. Everyone was welcoming and made sure our needs were catered to. Alejandro went above and beyond. The design of the hotel was beautiful- modern & stylish, Highly recommend
Service was amazing. Everyone was welcoming and made sure our needs were catered to. Alejandro went above and beyond. The design of the hotel was beautiful- modern & stylish, Highly recommend
10
Spencer
Oct 21, 2025
·
Stayed 5 nights
All the staff was amazing
All the staff was amazing
10
Ricardo Ernesto
Feb 12, 2025
·
Stayed 3 nights
First time staying at this amazing Umbral, a Curio Collection by Hilton in Centro Historico, Location was great walking distance to Cathedral and great Restaurants but what made espectacular was the staff who works there, with a smile made our stay unforgettable. We want to thank Andrea, Ingrid, Hanna and Abraham also the great Bellboys who went above and beyond to make sure we were ok going and coming. Also Alex who came in helped when my uber didn't show up on time he was able to get us another ride asap. The great bell boys who took care of us when we got there were Gustavo also Ray and Guadalupe one last person i think was security her tag name was Sandee.. We can't thank them enough for their kindness and be able to give us a little card of appreciation. that was absolutely amazing.
First time staying at this amazing Umbral, a Curio Collection by Hilton in Centro Historico, Location was great walking distance to Cathedral and great Restaurants but what made espectacular was the staff who works there, with a smile made our stay unforgettable. We want to thank Andrea, Ingrid, Hanna and Abraham also the great Bellboys who went above and beyond to make sure we were ok going and coming. Also Alex who came in helped when my uber didn't show up on time he was able to get us another ride asap. The great bell boys who took care of us when we got there were Gustavo also Ray and Guadalupe one last person i think was security her tag name was Sandee.. We can't thank them enough for their kindness and be able to give us a little card of appreciation. that was absolutely amazing.
2
Rakhee
Feb 20, 2026
·
Stayed 5 nights
When I arrived I was stared at by a staff member behind the check-in counter who literally waved me off and refused to check me in despite doing nothing but staring hostility at me while I waited for someone else to help me; there was a loud party going on on my check-in day that could be heard throughout the entire hotel and ruined my first day; i was finally put in a room but it had a broken fridge, toilet, and shower; they said they provide daily housekeeping however I had to ask multiple times for this service; they also said they had a front desk 24/7 and during an emergency at night with the toilet that was clogged no one answered for nearly an hour and I also had to risk my safety to go down to the front desk where there was no one. No one answered on their whatsapp messaging for nearly an hour. I had to leave and request a refund for the unused days which they also hassled me about. Please remove this property from your website. It's disgusting.
When I arrived I was stared at by a staff member behind the check-in counter who literally waved me off and refused to check me in despite doing nothing but staring hostility at me while I waited for someone else to help me; there was a loud party going on on my check-in day that could be heard throughout the entire hotel and ruined my first day; i was finally put in a room but it had a broken fridge, toilet, and shower; they said they provide daily housekeeping however I had to ask multiple times for this service; they also said they had a front desk 24/7 and during an emergency at night with the toilet that was clogged no one answered for nearly an hour and I also had to risk my safety to go down to the front desk where there was no one. No one answered on their whatsapp messaging for nearly an hour. I had to leave and request a refund for the unused days which they also hassled me about. Please remove this property from your website. It's disgusting.
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AI-generated summary based on recent guest reviews
Location
Central, walkable location near the Zocalo and major sights; many guests felt safe. Downsides include heavy traffic, occasional street noise, and slower Uber access during busy times.
Related guest reviews
8
Jennifer
Jun 27, 2025
·
Stayed 3 nights
Very nice hotel. Staff is very helpful and nice. This hotel is beautiful but definitely in the wrong neighborhood. It’s not really close by to any walkable places. Probably wouldn’t stay again just because of location. Spent a lot of money ubering. But overall a beautiful hotel and rooms are very comfortable and large.
Very nice hotel. Staff is very helpful and nice. This hotel is beautiful but definitely in the wrong neighborhood. It’s not really close by to any walkable places. Probably wouldn’t stay again just because of location. Spent a lot of money ubering. But overall a beautiful hotel and rooms are very comfortable and large.
10
Ivan
Apr 15, 2024
·
Stayed 5 nights
awesome choice! we didn't know what to expect, this wasn't my first choice, but we are very happy with Umbral. the rooms were very quiet, the service was amazing and it is 2 blocks from the El Zocalo. the staff was very helpful and polite. we are planning to return to Mexico City next year and we will be staying here again.
awesome choice! we didn't know what to expect, this wasn't my first choice, but we are very happy with Umbral. the rooms were very quiet, the service was amazing and it is 2 blocks from the El Zocalo. the staff was very helpful and polite. we are planning to return to Mexico City next year and we will be staying here again.
10
Leda
Aug 2, 2025
·
Stayed 8 nights
Umbral Hilton provided comfortable, high-quality accommodations. The area is safe for international travellers with key landmarks such as The Zocalo, Bellas Artes, and The Cathedral within a couple of blocks. Meet-up options for tours are also close by, although it often made more sense to walk a few blocks to grab our Uber because traffic is slow. No big deal, but wearing comfortable shoes is a must. Food options are plentiful, readily available, and steps away: 24-hr Taqueria Los Cocuyos (visited by Anthony Bourdain), Azulisimo (unmatchable high-end traditional), Terraza Gran Hotel (Zocalo view)...and we had Tim Horton's coffee next door, as well as excellent restaurants with natural juices and many options both at the base of the hotel and on the top floor. We also used the room service, and it was excellent. My husband liked the burger and I loved the quesadillas made with hand-made coloured corn tortillas. The blended margaritas by the pool are delicious. The bed and linen were comfortable and of high quality, and our room was very spacious. Overall, a great stay! Fully recommend it.
Umbral Hilton provided comfortable, high-quality accommodations. The area is safe for international travellers with key landmarks such as The Zocalo, Bellas Artes, and The Cathedral within a couple of blocks. Meet-up options for tours are also close by, although it often made more sense to walk a few blocks to grab our Uber because traffic is slow. No big deal, but wearing comfortable shoes is a must. Food options are plentiful, readily available, and steps away: 24-hr Taqueria Los Cocuyos (visited by Anthony Bourdain), Azulisimo (unmatchable high-end traditional), Terraza Gran Hotel (Zocalo view)...and we had Tim Horton's coffee next door, as well as excellent restaurants with natural juices and many options both at the base of the hotel and on the top floor. We also used the room service, and it was excellent. My husband liked the burger and I loved the quesadillas made with hand-made coloured corn tortillas. The blended margaritas by the pool are delicious. The bed and linen were comfortable and of high quality, and our room was very spacious. Overall, a great stay! Fully recommend it.
8
Victor K
Jun 11, 2025
·
Stayed 3 nights
The location is good. I love the hotel but it’s in the wrong neighborhood.
The location is good. I love the hotel but it’s in the wrong neighborhood.
10
Jo-Ann
Aug 18, 2025
·
Stayed 7 nights
Best location near the Zocalo in Mexico City. Our scheduled tours were all conveniently located in walking distance which was great. The customer service was fantastic. Staff were friendly, courteous, and helpful. The beds were comfortable.
Best location near the Zocalo in Mexico City. Our scheduled tours were all conveniently located in walking distance which was great. The customer service was fantastic. Staff were friendly, courteous, and helpful. The beds were comfortable.
10
Stacey
Sep 16, 2025
·
Stayed 5 nights
From start to finish this hotel was excellent. You can not beat the location and all that is around. The staff were incredible to us and the rooms were spacious, clean and just made our stay all that much more enjoyable. Do not hesitate to stay here. I promise you will not regret it...
From start to finish this hotel was excellent. You can not beat the location and all that is around. The staff were incredible to us and the rooms were spacious, clean and just made our stay all that much more enjoyable. Do not hesitate to stay here. I promise you will not regret it...
10
Alvin
Dec 3, 2024
·
Stayed 3 nights
Amazing location!
Amazing location!
10
Cole
Jul 20, 2025
·
Stayed 5 nights
Beautiful building, nice well-equipped rooms, and the loveliest staff. Truly in the heart of the city with many major attractions within walking distance. I highly recommend Umbral!
Beautiful building, nice well-equipped rooms, and the loveliest staff. Truly in the heart of the city with many major attractions within walking distance. I highly recommend Umbral!
10
Roberto
Apr 1, 2024
·
Stayed 6 nights
Area was safe with police on every corner. Very walkable. Close to many attractions. Friendly staff. Highly recommend. Gym is small but has everything you need.
Area was safe with police on every corner. Very walkable. Close to many attractions. Friendly staff. Highly recommend. Gym is small but has everything you need.
10
Ana Lucia Hamlin
Oct 5, 2024
·
Stayed 5 nights
Location is unbeatable, very short distance walking from many points of interest. The building is unique and beautiful, the rooftop although somewhat small it has a beautiful pool and a bar (drinks were awesome!) staff was friendly and helpful. I would recommend this hotel for couples or solo travelers
Location is unbeatable, very short distance walking from many points of interest. The building is unique and beautiful, the rooftop although somewhat small it has a beautiful pool and a bar (drinks were awesome!) staff was friendly and helpful. I would recommend this hotel for couples or solo travelers
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AI-generated summary based on recent guest reviews
Dining
On-site options (rooftop restaurant/bar and cafe) earn praise for tasty food and drinks, and some enjoyed room service. Feedback is mixed due to slow or uneven service, a closed venue on one night, and an undercooked dish.
Related guest reviews
10
Leda
Aug 2, 2025
·
Stayed 8 nights
Umbral Hilton provided comfortable, high-quality accommodations. The area is safe for international travellers with key landmarks such as The Zocalo, Bellas Artes, and The Cathedral within a couple of blocks. Meet-up options for tours are also close by, although it often made more sense to walk a few blocks to grab our Uber because traffic is slow. No big deal, but wearing comfortable shoes is a must. Food options are plentiful, readily available, and steps away: 24-hr Taqueria Los Cocuyos (visited by Anthony Bourdain), Azulisimo (unmatchable high-end traditional), Terraza Gran Hotel (Zocalo view)...and we had Tim Horton's coffee next door, as well as excellent restaurants with natural juices and many options both at the base of the hotel and on the top floor. We also used the room service, and it was excellent. My husband liked the burger and I loved the quesadillas made with hand-made coloured corn tortillas. The blended margaritas by the pool are delicious. The bed and linen were comfortable and of high quality, and our room was very spacious. Overall, a great stay! Fully recommend it.
Umbral Hilton provided comfortable, high-quality accommodations. The area is safe for international travellers with key landmarks such as The Zocalo, Bellas Artes, and The Cathedral within a couple of blocks. Meet-up options for tours are also close by, although it often made more sense to walk a few blocks to grab our Uber because traffic is slow. No big deal, but wearing comfortable shoes is a must. Food options are plentiful, readily available, and steps away: 24-hr Taqueria Los Cocuyos (visited by Anthony Bourdain), Azulisimo (unmatchable high-end traditional), Terraza Gran Hotel (Zocalo view)...and we had Tim Horton's coffee next door, as well as excellent restaurants with natural juices and many options both at the base of the hotel and on the top floor. We also used the room service, and it was excellent. My husband liked the burger and I loved the quesadillas made with hand-made coloured corn tortillas. The blended margaritas by the pool are delicious. The bed and linen were comfortable and of high quality, and our room was very spacious. Overall, a great stay! Fully recommend it.
6
Robb
Jul 21, 2025
·
Stayed 5 nights
This is a nice hotel if you need to stay in Centro Historico. The front desk staff and housekeeping team are very friendly and helpful. The rooftop restaurant is not very good and the service could not be any slower even if you are the only person in the restaurant. One waiter was either so poorly trained or in the wrong position that everything he did was incorrect. Kind of ruined what would have been a nice stay.
This is a nice hotel if you need to stay in Centro Historico. The front desk staff and housekeeping team are very friendly and helpful. The rooftop restaurant is not very good and the service could not be any slower even if you are the only person in the restaurant. One waiter was either so poorly trained or in the wrong position that everything he did was incorrect. Kind of ruined what would have been a nice stay.
10
ANTHONY
Sep 1, 2024
·
Stayed 2 nights
It's by what they call the Zocalo, where the Presidential palace is and Aztec ruins. The architecture is amazing. Old Spain. You can take a day trip to see the Aztec Pyramids and how they make Mezcal, and the Museum of Anthropology. Very centrally located and a great restaurant on the top floor.
It's by what they call the Zocalo, where the Presidential palace is and Aztec ruins. The architecture is amazing. Old Spain. You can take a day trip to see the Aztec Pyramids and how they make Mezcal, and the Museum of Anthropology. Very centrally located and a great restaurant on the top floor.
10
Johana
Sep 17, 2025
·
Stayed 5 nights
Stayed at this hotel for 5 nights and enjoyed every minute of my stay. The staff were extremely helpful and friendly, not to mention how they all went above and beyond. I believe the concierge, Luis, was the best. When walking back from downtown we spotted him a block away trying to ensure that the hotel visitors made it to the hotel due to street closures because of the Independence celebrations. Simply the best ! My only unsatisfactory comment was the food I ordered on the terrace was ok, I ordered arrachera and not sure what meat I received but it wasn’t even cooked. The other two dishes were fine. I didn’t send the meat back, but definitely stopped me from having more meals there.
Stayed at this hotel for 5 nights and enjoyed every minute of my stay. The staff were extremely helpful and friendly, not to mention how they all went above and beyond. I believe the concierge, Luis, was the best. When walking back from downtown we spotted him a block away trying to ensure that the hotel visitors made it to the hotel due to street closures because of the Independence celebrations. Simply the best ! My only unsatisfactory comment was the food I ordered on the terrace was ok, I ordered arrachera and not sure what meat I received but it wasn’t even cooked. The other two dishes were fine. I didn’t send the meat back, but definitely stopped me from having more meals there.
10
Ashley Leanne
Sep 24, 2023
·
Stayed 6 nights
Our stay at Umbral was absolutely wonderful. The hotel is immaculately clean and the staff go above and beyond to ensure your comfortable. They were all sincerely kind and helpful, and we really appreciated the suggestions they shared for activities in the area and helpful hints for the excursions we had planned. The food was phenomenal, and the convenience of having a cafe and multiple restaurants in the same space was fantastic for us. We took advantage of the great location and explored much of the city on foot, and we looked forward to returning to Umbral every time we went back to “home base”. We would definitely stay here again and will highly recommend the hotel to friends and family planning a trip to CDMX.
Our stay at Umbral was absolutely wonderful. The hotel is immaculately clean and the staff go above and beyond to ensure your comfortable. They were all sincerely kind and helpful, and we really appreciated the suggestions they shared for activities in the area and helpful hints for the excursions we had planned. The food was phenomenal, and the convenience of having a cafe and multiple restaurants in the same space was fantastic for us. We took advantage of the great location and explored much of the city on foot, and we looked forward to returning to Umbral every time we went back to “home base”. We would definitely stay here again and will highly recommend the hotel to friends and family planning a trip to CDMX.
8
Kimberly
Jan 21, 2025
·
Stayed 4 nights
Thoroughly enjoyed my long weekend stay at this property. It has a central location near museums and other tourist sites. It was a convenient and walkable area. The staff were all very pleasant and welcoming. I was greeted every time I walked through the lobby. Cleaning staff were also very pleasant and friendly. I enjoyed a meal at Padua. The food and staff were excellent.
Thoroughly enjoyed my long weekend stay at this property. It has a central location near museums and other tourist sites. It was a convenient and walkable area. The staff were all very pleasant and welcoming. I was greeted every time I walked through the lobby. Cleaning staff were also very pleasant and friendly. I enjoyed a meal at Padua. The food and staff were excellent.
10
Ciara
Sep 20, 2025
·
Stayed 1 night
Only stayed for one night but we were made to feel so welcome; the facilities and room were amazing, especially the shower!! Rooftop bar and restaurant were great also. Would 100% stay again!
Only stayed for one night but we were made to feel so welcome; the facilities and room were amazing, especially the shower!! Rooftop bar and restaurant were great also. Would 100% stay again!
10
Eric
Apr 16, 2024
·
Stayed 6 nights
Beautiful old building has been lovingly restored t be a dramatic setting for spacious rooms with very high ceilings. The rooftop restaurant is fantastic and the service is impeccable. The location is a couple blocks from the Zocalo, so it's a short walk.
Beautiful old building has been lovingly restored t be a dramatic setting for spacious rooms with very high ceilings. The rooftop restaurant is fantastic and the service is impeccable. The location is a couple blocks from the Zocalo, so it's a short walk.
8
Dennis
Feb 14, 2025
·
Stayed 2 nights
Good hotel. Communication was a little lacking in the restaurant Paxia. The restaurant Olivia was much better. We had an issue where we really needed help and they were not helpful at all. I would not stay there again.
Good hotel. Communication was a little lacking in the restaurant Paxia. The restaurant Olivia was much better. We had an issue where we really needed help and they were not helpful at all. I would not stay there again.
10
Dustin
Jul 29, 2023
·
Stayed 10 nights
Cordial and friendly staff, great location just minutes walking distance from Zocalo, the historic center of CDMX, shops and museums, and very clean and comfortable facility. Breakfast included but you will need to ask them which breakfast items are and aren’t in free breakfast. Many restaurants and business shut down after 5 and there aren’t many options by walk near the area but they have kitchen on the top floor open til late to grab a bite. Overall, it was a great stay. Kudos to young, infinitely patient staff.
Cordial and friendly staff, great location just minutes walking distance from Zocalo, the historic center of CDMX, shops and museums, and very clean and comfortable facility. Breakfast included but you will need to ask them which breakfast items are and aren’t in free breakfast. Many restaurants and business shut down after 5 and there aren’t many options by walk near the area but they have kitchen on the top floor open til late to grab a bite. Overall, it was a great stay. Kudos to young, infinitely patient staff.
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AI-generated summary based on recent guest reviews
10
Iain William
Jul 14, 2026
·
Stayed 4 nights
A high quality hotel in the perfect city centre location
A high quality hotel in the perfect city centre location
10
Maritza
Jul 13, 2026
·
Stayed 2 nights
High ceilings and long drapes made the space warm and cozy!
High ceilings and long drapes made the space warm and cozy!
10
Juan
Jul 6, 2026
·
Stayed 3 nights
Great stay. Close to el Zocalo and Belles Artes. Staff was very friendly and helpful
Great stay. Close to el Zocalo and Belles Artes. Staff was very friendly and helpful
10
jose
Jul 5, 2026
·
Stayed 3 nights
Good
Good
10
Georges
Jul 3, 2026
·
Stayed 3 nights
Great location and nice rooftop pool.
Great location and nice rooftop pool.
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 23:00
Before 12:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Umbral, a Curio Collection by Hilton - Historical Hotel
What type of breakfast is offered and what are the serving hours?
Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee of approximately USD 15 per person.
Are pets allowed at the property?
Pets are allowed with a pet fee of USD 58 per pet, per stay and a deposit of USD 50 per day. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:00 PM, and check-out is at 12:00 PM. Early check-in is available for a fee of USD 60, subject to availability. Late check-out is also available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers features such as elevators, stair-free paths to the entrance, wheelchair-accessible facilities, and a wheelchair-accessible pool. Additionally, there is a wheelchair-accessible registration desk and concierge desk.
What is the location of the property in relation to key landmarks?
The property is located in the heart of Mexico City, within a 15-minute walk of Zócalo and Palacio de Bellas Artes. It is 0.6 mi (1 km) from Alameda Central and 1.6 mi (2.5 km) from Paseo de la Reforma.
Does the property have a swimming pool?
Yes, there is an outdoor pool available for guests, with access from 8:00 AM to 8:00 PM.
What are the policies for guests staying with children?
Children are allowed at the property, and there is no specified minimum age for children to stay for free.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-18: 162.42539511932372USD
- 2026-10-19: 157.1033555580139USD
- 2026-10-20: 157.50341760131835USD
- 2026-10-21: 163.40380604965208USD
- 2026-10-22: 162.72847761520384USD
- 2026-10-23: 201.3890778790283USD
- 2026-10-24: 201.3890778790283USD
- 2026-10-25: 162.72847761520384USD
- 2026-10-26: 164.12673359436033USD
- 2026-10-27: 162.70424129241943USD
- 2026-10-28: 360.353731642456USD
- 2026-10-29: NO DATA
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: NO DATA
- 2026-11-02: 323.3475558691406USD
- 2026-11-03: 178.240049631958USD
- 2026-11-04: 176.88827943374633USD
- 2026-11-05: 176.88827943374633USD
- 2026-11-06: 176.88827943374633USD
- 2026-11-07: 176.88827943374633USD
- 2026-11-08: 177.77609961410522USD
- 2026-11-09: 176.88827943374633USD
- 2026-11-10: 178.88745919281004USD
- 2026-11-11: 171.3659776208496USD
- 2026-11-12: 178.88745919281004USD
- 2026-11-13: 178.01572233901976USD
- 2026-11-14: 178.88745919281004USD
- 2026-11-15: 174.83800642318724USD
- 2026-11-16: 178.01572233901976USD
- 2026-11-17: 164.8472631990051USD
- 2026-11-18: 178.88745919281004USD
- 2026-11-19: 179.35142633880614USD
- 2026-11-20: 178.88745919281004USD
- 2026-11-21: 301.3277175979614USD
- 2026-11-22: 246.9899332997131USD
- 2026-11-23: 160.8609618937683USD
- 2026-11-24: 158.85280698760985USD
- 2026-11-25: 179.35142633880614USD
- 2026-11-26: 178.88745919281004USD
- 2026-11-27: 179.35142633880614USD
- 2026-11-28: 178.88745919281004USD
- 2026-11-29: 155.85558744598387USD
- 2026-11-30: 159.4849382446289USD
- 2026-12-01: 142.54847598587034USD
- 2026-12-02: 157.36788260330198USD
- 2026-12-03: 179.35142633880614USD
- 2026-12-04: 169.36453694686887USD
- 2026-12-05: 151.859300433197USD
- 2026-12-06: 162.4375389729309USD
- 2026-12-07: 148.19396340545654USD
- 2026-12-08: 203.94312384063718USD
- 2026-12-09: 220.7954184031677USD
- 2026-12-10: 152.84838219680785USD
- 2026-12-11: 179.35142633880614USD
- 2026-12-12: 159.34614889938354USD
- 2026-12-13: 130.18501388923644USD
- 2026-12-14: 132.88687572761535USD
- 2026-12-15: 134.78594148902891USD
- 2026-12-16: 135.49162099342345USD
- 2026-12-17: 147.86299629226684USD
- 2026-12-18: 143.86669215133665USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
- Pool access available from 8:00 AM to 8:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for full breakfast: approximately USD 17 per person
- Pet deposit: USD 50.00 per day
- Pet fee: USD 58 per pet, per stay
- Service animals are exempt from fees
- Early check-in fee: USD 60 (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Laundry service
Elevator / Lift
Business Center
Multilingual Staff
Safe-Deposit Box
Garden
Services
Business Center
Elevator / Lift
Multilingual Staff
Safe-Deposit Box
Laundry service
Luggage Storage
24-Hour Front Desk
Banquet Hall
Concierge Services
Conference Space
Laundry Facilities
Proposal/Romance Packages Available
Tours/Ticket Assistance
Well-Lit Path to Entrance
Activities
Garden
Fitness Facilities
Rooftop Terrace
General
Breakfast Available (surcharge)
Couples/Private Dining
Food and Water Bowls
Smoke-Free Property
Snack Bar/Deli
Stair-Free Path to Entrance
Valet For Wheelchair-Equipped Vehicle
Visual Alarms in Hallways
Wheelchair Accessible (Limited)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Concierge Desk
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Registration Desk
Internet
Free Wi-Fi