ONE11 Hotel

The stay was nice. But we had to pay $60/night for parking. This was pretty disappointing. Had we known this we may have stayed in a different part of town.

Overall hotel was placed in a very convenient location. Parking was available but with a cost of $60-$65 for every 24hrs. Otherwise, we were able to walk the French Quarter and enjoy all the scenery!

Place is beautiful and just out of the hustle of bourbon St but close enough to easily walk to it. Only issue is there is no hotel parking. 66 dollars for 24hr parking and lot is next to hotel

This property is unique and beautifully designed. I was told this was an old sugar mill. It is just gorgeous. View of the water and the city was great on the rooftop terrace! If I had one thing to say constructively it would be the train or boat horn at midnight and 4am. Not the hotels fault but those horns could wake up the entire city!

The property itself was great, however it would have been nice if the bar was available throughout the day as opposed to just after 4 pm

The hotel was beautiful and the staff were friendly and helpful. Only small thing- there was no food or drink available most of the time. It would have been nice if we could have had an afternoon drink or lunch by the pool but food and drink wasn’t served until 3. There were no drinks in the convenience area and there were no minibars in the room either.

The restroom door has huge gap and frosted glass shower offers no privacy at all. If you are traveling with family this is a problem. No valet parking. You have to pay $66 or more for overnight parking and the hotel does not compensate. The hotel charges a $100 deposit for accidentals when you check in.

Clean hotel. In a former sugar mill, so the rooms are industrial (metal beams, wood planks). Spacious bathroom, very clean. No parking space, you need to pay 66 dollars for overnight at the adjacent Park. The breakfast was... poor. Even a Holiday express has a better breakfast.

Overall the One11 was a great stay. This hotel is very adult centric. That being said it was pretty disappointing that the pool was only open until 9 pm and the bar was only open from 4 to 10. I will say The staff was great!

We thoroughly enjoyed our stay. Location is out of this world and the vibe was very relaxed. The 8th floor balcony was quiet and peaceful and a welcome change after 8 hours of live music daily. Breakfast was tasteful and low key. The pool was small but just fine for swimming laps. There were a couple of gun fights on our last days, but id like to meet the person who can may NOLA safe. We’ll be back without fail.

It was great. Super clean!

Enjoyed a long weekend, 3 nights at the One11. Courteous front desk, great design and comfortable rooms. Spacious and clean bathroom space. Limited storage for clothes if you unpack. Many complain about the included breakfast, this was totally fine if you go in withe expectations. Hardboiled eggs, yogurts, fruit, pastries. No hot food like omelettes or bacon which we didn't mind. Coffee is decent. Originally we were put in a room on 2nd floor above the lobby lounge. We heard the mood music through the floor. They moved us instantly to the 7th floor without hesitation. origional room was also incredibly dusty. The new room was totally fine. Bottles of water are complimentary in the room, and extras can be picked up at the front desk. Would absolutely recommend this hotel.

I stayed at the One11 hotel for 4 nights, the staff was very accommodating when we had an issue with the smell of our sheets in our room. We called the front desk to ask for the sheets to be changed when housekeeping came the next day and they immediately changed our room so that we didn’t have to sleep on the smelly bedding. Unfortunately in the next room after one night that bedding also had a smell as if they weren’t dried throughly as well. It may be time to swap out the bedding in the hotel. The hotel was very nice otherwise and the staff was very accommodating

Great hotel in a great location. Just enough outside of the nightlife, but still very walkable to most attractions. Staff were always so friendly and accommodating. Room was clean and a great size. You have to request room cleaning but it was no problem. Our mini fridge wasn't working and when we called the front desk to let them know, they quickly brought us up a new fridge. Would stay again!

Room pictures were completely misleading. Our room looked nothing at all like what was advertised. We could’ve stayed at The Four Seasons for nearly the same amount of room rate. No housekeeping came and I was told we have to request for housekeeping. Just very disappointed.

Great location and staff were amazing. Room was not as clean, several areas of stains and crumbs noticed throughout the room. But overall, would recommend if you don’t worry about cleanliness.

The room was exceptionally clean—honestly the cleanest I’ve experienced, even compared to my stays at the Hyatt Regency and The Westin. Housekeeping is only available upon request, but we only needed it once during our 7-day stay, which was more than enough. The staff was friendly and attentive, especially the bartender who made us feel right at home with great service and conversation. The rooftop terrace offers stunning views of the Mississippi River and the French Quarter—perfect for relaxing in the evenings. There are plenty of shops nearby, all within walking distance. The hotel is pet-friendly with no pet fee, which is amazing—definitely 5 stars for that. Just be aware that if your pet damages anything, you’re financially responsible, which is fair. Overall, a fantastic experience and we’ll definitely be back.

Lovely hotel. Only criticism is you have to request to have your room made up by 10am. We overslept. Would appreciate being able to request it at check in. Overall, delighted with the stay.

Great hotel, just never sent around housekeeping after they asked and had us sign that we wanted daily cleaning

Lobby was clean. My family absolutely loved the 2 guys who worked the lobby in the AM± the 1 working nights is our fave. He was so kind & helpful to all who entered the lobby. Issues: room was dirty w/ stained bedding. house keeping is ONLY done if you call b4 10am. They were awful at restocking the room, parking rates & arrangements, AC quit working at times, little fridge that isn’t cold. Makes it hard with a disabled toddler. The lady working the lobby at check in 6/2/25 & 6/5/25 is more rude than helpful. I also didn’t appreciate the lack of communication nor the lack of help with parking situation with 2 cars as we had booked this months in advance but per Expedia & the direct hotel site only said off site parking but neither bothered to mention that it would cost $277/ per car from 6pm on Monday night to Friday morning at 9am; so $554 just in parking. The parking app the hotel makes you use isn’t affiliated with the hotel. Had I know parking was like this then I could have stayed across the way at Westin at $45/night in their secured garage lot instead of $66/night before their fees in an outside unsecured lot to pay $554 just in parking for the cars to stay parked since if you left there is no promise you get parking back & the pass is not transferable to another lot. When asking about it cause it was never mentioned or how it worked on either website the front lady was like welp & not helpful. If I knew sooner I would have canceled our stay to hotel. Disappointed

Nice large and clean room. The room mini fridge did not work. Breakfast choices was very poor. The pool is small and disappointing surroundings.

I absolutely loved this property and believe it has officially become my go-to hotel in NOLA. The only downside for me is that, as a business traveler, I found the lack of desks in the rooms a bit inconvenient. When I inquired about it at the front desk, the response was less than ideal—I was met with a blank stare at first, followed by an explanation that desks aren’t offered due to the hotel’s boutique style. I managed to make do by pushing a couple of small cocktail tables together and using the bed as a chair, but in other hotels, a simple request for a workspace has been met with an easy solution—like a small table being brought to the room, no questions asked. That said, I still love the hotel and will likely return. I just wish there were a more flexible approach to accommodating business travelers' needs.

The staff was very helpful and friendly. The rooms are really small but updated. The parking options are terrible. The connection lot is not owned by the hotel and cost $66 per 24 hours to park and you can only pay for up to 24 hrs at a time. If you’re going to use it for the week, do yourself a favor and take a picture of the QR code so you can pay parking from any location. We were 15 minutes late paying for another day and they put a boot on our car. This cost $90 additional for them to remove it. 15 minutes late. It cost over $300 to park from Wednesday at 3 until Saturday at 3.

I want to start with this is a beautifully crafted hotel and had our situation been different it would have been an amazing place to stay. The modern, meets rustic antique is amazing and would love to have my house look like this. With that being said, I think that this is a hotel for couple or single person. It is not meant for a family, especially a family with teenagers. I hate that the shower can be seen from the rooms. you can see people showering even with the frosted glass. Teenagers had a hard time with this and refused to shower the entire stay. In addition, I had to shower in the Dark because I too didn't want to turn on the lights for my teenage son to see me naked. In addition, the shower floor was extremely slippery, and I almost fell several times. When I came downstairs to ask if there was another room that we could trade for I was told that all the rooms had this feature, and it was too bad there was nothing they could do. This is not the case as my mother's room did not have a see through shower. I booked the room with 4 indicating I had two teenagers. This should have been considered in making room assignments. The only option the person at the desk gave me what to cut a black trash bag and hang it over the window. He was very unhelpful and acted very put out by my concern. I will highly discourage anyone with kids from staying here as it completely ruined our stay. New Orleans is hot and sticky and showering is a must.

The room was a double leaving almost no room to walk around the beds - one of the smallest we've had in 25+ trips to NOLA. No chair. No table. Open industrial style "closet" and a wall-hung, 6-inch deep set of drawers. The view was over the mall next door. We were told that because our privacy is paramount, no one would enter our room unless we requested service the day before at the desk that was usually manned but not always. Because we don't believe sheets/towels are dirty after one use, this was fine. However, beds were made with a complex fold at the top and required using your hands to shove them into the bed frame and frankly, they never looked good after that. The two window were covered with short drapes hung on half inch tension rods so they sagged. With our best efforts, the room, after no service in 4 days looked distinctly Motel 8-ish. There is a full service bar that doubles as their free breakfast bar in the morning that never varied except that after the first day, the large white coffee mugs disappeared replaced by paper cups. The pancake/waffle warmer was either empty or had one lone pancake. Fruit offerings were sad and not fresh. The first day there was a selection of small biscuits/bread/danish/muffins but this didn't appear to be refreshed so first come, first served. You bussed your own table. Small terrace on the roof. Great view.

The room never got below 72°, and in New Orleans in June, that’s unacceptable. I won’t be back to this property.

The hotel is absolutely beautiful, it’s probably the cleanest hotel room that I’ve ever stayed in. The location is great with a parking lot right next door. Parking is $45 per night. The day we checked out we went out and paid for the parking before 8am and got the full day for $10. Can walk to everything: Jackson Square, River Market, Bourbon, Casino. The only complaints are the they have the thermostat set to 70 and we could t make it go any lower. During the day that was fine but at night we could have used it a couple degrees cooler. The other complaint is that the room we were in had a huge gap between the sliding door and the wall, you had a perfect 6 inch gap of anyone sitting on the toilet. Not sure if all rooms were that way but 610 is. Would definitely stay here again. Hotel is so nice!

trains at 3am and the most awkward bathroom i’ve ever stayed with. the bathrooms have barn doors that don’t fully shut. have fun going to the bathroom two feet from your bed, smelling up the whole room. very nice otherwise.

An amazing hotel that was a pleasure to stay in. The rooms and environment were extremely comfortable, and the staff was amazing. The only minor drawback was the poor Wifi. I would recommend anyone visiting NOLA to stay here!

Check in was easy. Stay was comfortable and clean. Bed and pillows comfortable. Room had bottled water and keurig, coffee. No drawers to unpack suitcase, we stayed one week. Daily breakfast was good. Check out was easy. Taxi cane quickly.

My stay at one 11 was great would stay a gain. The atmosphere was excellent and the staff was amazing

Excellent hotel! And amazing front desk staff- Joel and Steven were the best. 10000/10 recommend!!!

The staff went above & beyond. Would definitely stay here again.

One11 was an incredibly charming boutique hotel! The staff was outstanding, friendly, helpful, and full of excellent food recommendations. I’d absolutely come back and plan another stay here!

This was our second time staying at this hotel and love the architecture, location, and vibe. The staff is friendly and attentive without being over engaged. The hotel bar has a fun mix of tourists and local regulars. We plam to be back soon!

Great hotel in a great location. Just enough outside of the nightlife, but still very walkable to most attractions. Staff were always so friendly and accommodating. Room was clean and a great size. You have to request room cleaning but it was no problem. Our mini fridge wasn't working and when we called the front desk to let them know, they quickly brought us up a new fridge. Would stay again!

The staff was not very happy to be at their jobs! Customer service is always a Bonus when staying somewhere! Very clean, nice hotel staff was just not friemdly

The property is nice and clean with a good vib. That said the staff was friendly but not helpful at all. As an example, there are stairs at the main entrance and there was no help with bags and when we left we had to take the luggage cart up to our room, load it, and actually take it ourselves down the side ramps and load it into our Uber (thank you to our fantastic driver for helping us!). Unfortunately we will not be returning due to the nature of the service but is a good property if you don’t need any help with anything g!

Our biggest complaint was with the staff. No one was friendly. The front desk staff didnt smile or converse at all. The bartender let us sit in the lounge for 10 minutes before yelling across the room to ask if we were doing okay. If the expectation is that we order at the bar, maybe letting us know when we came in or having signage somewhere would be helpful. When the hot water carafe was empty at breakfast, the person working clearly saw that nothing was coming out and instead of saying “I’ll be over in a second to get you some water” he just kept emptying the trash and cleaning up. This happened to be the same bartender who didn’t communicate with us during happy hour. For the price we were charged for a room after all the taxes and fees were added on, I would have left with a better impression if the staff had at least tried a little bit.

Has such a great trip to New Orleans, and one11 hotel was part of that. The room was trendy and clean. The happy hour at the bar was great. The staff was friendly and accommodating. I would definitely stay here again. Close to everything, which made it great for sightseeing.

Amazing renovation, perfect vicinity to the French Q.

great location

This is truly a stunning hotel in a great location! Everyone was super friendly and the continental breakfast was nice. I simply cannot give 5 stars because of the train! Horn blasts multiple times in the middle of the night. Nothing the hotel can do about, just really wish I had paid attention to other reviews that mentioned it. Unfortunate, because it really is lovely.

Great hotel in a great location. Just enough outside of the nightlife, but still very walkable to most attractions. Staff were always so friendly and accommodating. Room was clean and a great size. You have to request room cleaning but it was no problem. Our mini fridge wasn't working and when we called the front desk to let them know, they quickly brought us up a new fridge. Would stay again!

Very cool hotel since it was once a sugar mill and the newest hotel to open in half a century in the French Quarter. The rooms were modern, spacious and comfy, you easily can walk to Canal Street, Bourbon Street and the French Quarter in under 5 minutes. but can sleep well by not being in the middle of those louder streets.

Just know TRAIN RUNS BEHIND AT 3am!! Just like the movie “My Cousin Vinny”!! But the staff is lovely and your right next to everything!

Vey nice and a great location. The hotel is very quiet because of the location but very accessible to everywhere.

Clean and within walking distance to many places

Fantastic hotel! Great location!

Nicely located walking distance from most attractions in the French Quarter

Enjoyed a long weekend, 3 nights at the One11. Courteous front desk, great design and comfortable rooms. Spacious and clean bathroom space. Limited storage for clothes if you unpack. Many complain about the included breakfast, this was totally fine if you go in withe expectations. Hardboiled eggs, yogurts, fruit, pastries. No hot food like omelettes or bacon which we didn't mind. Coffee is decent. Originally we were put in a room on 2nd floor above the lobby lounge. We heard the mood music through the floor. They moved us instantly to the 7th floor without hesitation. origional room was also incredibly dusty. The new room was totally fine. Bottles of water are complimentary in the room, and extras can be picked up at the front desk. Would absolutely recommend this hotel.

The beds and pillows were very comfortable. They could add some Oatmeal to the breakfast offerings.

Overall, the staff did a wonderful job throughout our stay. There were a few instances where it would have been nice to have a restaurant onsite for either brunch or lunch, felt the continental breakfast left a little to be desired. Bar hours were a little odd for New Orleans but it is a small boutique hotel of which you don't always have everything.

The hotel was located close enough to Canal and Bourbon st to walk there but not too close so it was quieter. We had daily housekeeping. The included breakfast was not much but was ok.

Very nice boutique hotel close to everything. Beautiful lobby and room. No restaurant facility hit the breakfast was good. Breakfast staff was excellent.

My general impression: pros are the location and the continental breakfast. Cons are the outdated rooms, small pool, like a big bathtub and the decorative glass is falling in the water, wounding my feet. The breakfast is poor and didn’t change in the 4 days of my stay (boiled eggs, bread, yogurt, cream cheese, bagels and pancakes), so it is not worth the bargain. The hotel is 8 stories and there were like 5 other guests during breakfast so it is not an attractive facility. Now my personal experience, I checked out and paid for our 2 rooms at 11am and stayed in the lobby till 1:30pm. Once I left, I received multiple charges from the hotel that were luckily declined except for $200. When I called, they told me there was a wall damage behind the door in one of the rooms. I asked for time-stamped photos and a receipt but nothing was ever sent. I walked around the room after I sent my luggage because I have children that usually leave things behind and I did not notice any damages. I told them I will come over to check the damage. When I came, Lisa, the manager, took us to the room and showed us a hole in the wall. There were no wall pieces or paint dust on the floor, so the carpet was vacuumed. This damage is definitely intentional and happened after we left and they are charging us for it. It is the most wild thing I ever faced in 20 years of travel. If you want to stay, record a video before you leave. I will submit a dispute but $200 is worth exposing unethical business.

Loved this boutique hotel with its great location, and the continental breakfast was on point. Helpful staff and great pool area.

One of the best hotels that I would recommend to my colleagues and friends and would definitely return in the future. The continental breakfast was definitely awesome that really caters for healthy foods. Space-wise, I really like my room, clean and great view. As a whole, the location is so close to everything whether in land or in water and in all tourist destinations. Likewise, hotel staffs were accommodating and friendly. Kudos!

Clean hotel. In a former sugar mill, so the rooms are industrial (metal beams, wood planks). Spacious bathroom, very clean. No parking space, you need to pay 66 dollars for overnight at the adjacent Park. The breakfast was... poor. Even a Holiday express has a better breakfast.

Our biggest complaint was with the staff. No one was friendly. The front desk staff didnt smile or converse at all. The bartender let us sit in the lounge for 10 minutes before yelling across the room to ask if we were doing okay. If the expectation is that we order at the bar, maybe letting us know when we came in or having signage somewhere would be helpful. When the hot water carafe was empty at breakfast, the person working clearly saw that nothing was coming out and instead of saying “I’ll be over in a second to get you some water” he just kept emptying the trash and cleaning up. This happened to be the same bartender who didn’t communicate with us during happy hour. For the price we were charged for a room after all the taxes and fees were added on, I would have left with a better impression if the staff had at least tried a little bit.