Casa Chukum - Hotel Boutique
From
$92
/ night
Select dates to see prices and availability
From
$92
/ night
About this property
Enjoy a range of recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and a picnic area.
Amenities
Enjoy a range of recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and a picnic area.
Business amenities
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 17 individually decorated guestrooms, featuring minibars and Smart televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Location
With a stay at Casa Chukum Bacalar, you'll be centrally located in Bacalar, within a 10-minute walk of Fort of San Felipe and Ecopark Bacalar. This hotel is within close proximity of Canal de los Piratas.
What's nearby
Laguna Bacalar Ecological Park(0.1 miles)
Lake Bacalar(0.2 miles)
Fort of San Felipe(0.3 miles)
Zócalo(0.3 miles)
Ecopark Bacalar(0.4 miles)
Municipal Spa of Bacalar(0.7 miles)
Cenote Negro(1.1 miles)
Polytechnic University of Bacalar(2.1 miles)
Cenote Esmeralda(2.2 miles)
Cenote Cocalitos(2.8 miles)
Cenote Azul(3.1 miles)
Laguna Milagros(17.4 miles)
Santuario del Manati(24.6 miles)
Dr. Alfredo Barrera Marin Botanical Garden(24.6 miles)
Los Rápidos de Bacalar(26.9 miles)
Chetumal, Quintana Roo (CTM-Chetumal Intl.)(23.9 miles)
Corozal (CZH)(32.8 miles)
Swimming pool
Non-Smoking Rooms
Room Service
Tour Desk
Housekeeping
Currency Exchange
Location
Avenida 3 esquina con calle 28, Mario Villanueva Madrid, Bacalar, Quintana Roo, Mexico
Laguna Bacalar Ecological Park (0.1 miles)
Lake Bacalar (0.2 miles)
Fort of San Felipe (0.3 miles)
Zócalo (0.3 miles)
Ecopark Bacalar (0.4 miles)
Municipal Spa of Bacalar (0.7 miles)
Room options
11
Family Twin Room, Garden View
Room details
2 Full Beds
Sleeps 4
258 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
13
Superior Room, 1 King Bed, Garden View
Room details
1 King Bed
Sleeps 2
258 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
8
Comfort Double Room, 1 Queen Bed, Garden View
Room details
1 Queen Bed
Sleeps 2
236 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
18
Deluxe Room, 1 King Bed, Garden View
Room details
1 King Bed
Sleeps 2
258 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
11
Premium Room, 1 King Bed, Garden View
Room details
1 King Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Casa Chukum - Hotel Boutique
9.7
Exceptional
Based on 715 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, Casa Chukum - Hotel Boutique stands out for its central walkable location near the lagoon, a relaxing courtyard with a clean pool, and a well-liked breakfast that together make for an easy Bacalar stay.
Read moreWas this helpful?
What guests think
Across recent reviews, Casa Chukum - Hotel Boutique stands out for its central walkable location near the lagoon, a relaxing courtyard with a clean pool, and a well-liked breakfast that together make for an easy Bacalar stay.
Guests repeatedly praise the friendly, attentive team, who share local tips and seamlessly arrange lagoon boat trips and other logistics. Several rooms are spacious, some with balconies or roof access, plus touches like smart TVs and strong air conditioning. A few reviews mention missing in-room coffee or minor amenity issues, and isolated comments note dim lighting or hot water inconsistencies. Expect a welcoming, walkable boutique base.
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AI-generated summary based on recent guest reviews
Facilities
Guests consistently enjoy the leafy courtyard and clean pool, plus inviting terraces and hangout areas. A couple of reviews note in-room amenity gaps like missing coffee capsules or a non-working minibar.
Related guest reviews
10
Jesus Francisco
Jan 3, 2024
·
Stayed 2 nights
Excelente ubicación con extraordinario servicio y muy buenas instalaciones para conocer y recorrer Bacalar
Excelente ubicación con extraordinario servicio y muy buenas instalaciones para conocer y recorrer Bacalar
10
Mary Jo
Jan 28, 2022
·
Stayed 2 nights
Great small hotel in downtown Bacalar. Beautiful property with many places to hang out. View of the lake from the top patio. Pool is wonderful and clean. Rooms are spotless and overlook the garden and pool. The hotel is within walking distance of everything Bacalar has to offer. The staff are extremely helpful and friendly. Would definitely stay here again
Great small hotel in downtown Bacalar. Beautiful property with many places to hang out. View of the lake from the top patio. Pool is wonderful and clean. Rooms are spotless and overlook the garden and pool. The hotel is within walking distance of everything Bacalar has to offer. The staff are extremely helpful and friendly. Would definitely stay here again
10
jason
May 15, 2024
·
Stayed 6 nights
Nice property, cold a/c, hot shower, clean room, relaxing courtyard with a pool, close to the lake and restaurants, 3 blocks from from el centro
Nice property, cold a/c, hot shower, clean room, relaxing courtyard with a pool, close to the lake and restaurants, 3 blocks from from el centro
10
Mary
Mar 17, 2023
·
Stayed 2 nights
Our two night stay in Bacalar at Casa Chukum was like a vacation within a vacation during our monthlong stay in the Yucatan. Bacalar’s Lagoon of (at least) Seven Colors – robin egg blue, azure, blue/gray, azul, turquoise, aquamarine, cobalt blue – is nothing less than magical and mystical. But Casa Chukum was pure delight. We were welcomed like family, placed in a spacious second floor room with balcony and stairway to the roof deck, king size bed, very nice bathroom – instant comfort. The breakfast offerings from constant coffee to fruit and juices and a fantastic menu of Mexican and American breakfast favorites was wonderful. The boat ride the staff arranged with Captain George on the good sailboat Harmony was a highlight. Three hours sailing the lagoon, visiting the cenotes feeding the lagoon, swimming in a couple different locations, getting to view a sunset – well, very special indeed. We look forward to a next and hopefully longer visit to Casa Chukum and Bacalar
Our two night stay in Bacalar at Casa Chukum was like a vacation within a vacation during our monthlong stay in the Yucatan. Bacalar’s Lagoon of (at least) Seven Colors – robin egg blue, azure, blue/gray, azul, turquoise, aquamarine, cobalt blue – is nothing less than magical and mystical. But Casa Chukum was pure delight. We were welcomed like family, placed in a spacious second floor room with balcony and stairway to the roof deck, king size bed, very nice bathroom – instant comfort. The breakfast offerings from constant coffee to fruit and juices and a fantastic menu of Mexican and American breakfast favorites was wonderful. The boat ride the staff arranged with Captain George on the good sailboat Harmony was a highlight. Three hours sailing the lagoon, visiting the cenotes feeding the lagoon, swimming in a couple different locations, getting to view a sunset – well, very special indeed. We look forward to a next and hopefully longer visit to Casa Chukum and Bacalar
8
Torsten
Jan 6, 2022
·
Stayed 1 night
Very well located Hotel . Very Friendly and helpful staff . Great breakfast . Large pool and spacious rooms
Very well located Hotel . Very Friendly and helpful staff . Great breakfast . Large pool and spacious rooms
10
frédéric
Jul 27, 2025
·
Stayed 2 nights
Petit hôtel dans le centre de Bacalar décoré avec beaucoup de goût. Chambre propre avec une literie très confortable. La piscine et le jardin dans laquelle elle se trouve sont enchanteurs. Avec ça, un petit déjeuner copieux pour vraiment pas cher. Nous avons passé un excellent séjour dans cet hôtel et le recommandons vivement.
Petit hôtel dans le centre de Bacalar décoré avec beaucoup de goût. Chambre propre avec une literie très confortable. La piscine et le jardin dans laquelle elle se trouve sont enchanteurs. Avec ça, un petit déjeuner copieux pour vraiment pas cher. Nous avons passé un excellent séjour dans cet hôtel et le recommandons vivement.
6
Victor
Mar 1, 2025
·
Stayed 2 nights
La propiedad se ofrece con estacionamiento, el cual no tienen y uno se estaciona en la calle, si bien no le ocurrió absolutamente nada al auto, se agradecía especifiquen esto, la atención de Emmanuel muy cordial y amable, a la propiedad le hace falta mantenimiento y limpieza, cuando realizan el servicio a la habitación, únicamente tienden la cama, se venden como hotel boutique y no proporcionan esta comodidad, ponen cafetera pero sin café, vasos y una jarra pero uno debe ir al lobby por el agua, las amenidades son de la calidad más básica.
La propiedad se ofrece con estacionamiento, el cual no tienen y uno se estaciona en la calle, si bien no le ocurrió absolutamente nada al auto, se agradecía especifiquen esto, la atención de Emmanuel muy cordial y amable, a la propiedad le hace falta mantenimiento y limpieza, cuando realizan el servicio a la habitación, únicamente tienden la cama, se venden como hotel boutique y no proporcionan esta comodidad, ponen cafetera pero sin café, vasos y una jarra pero uno debe ir al lobby por el agua, las amenidades son de la calidad más básica.
10
Damian
Jan 11, 2025
·
Stayed 1 night
La habitación en donde me hospede me encanto, amplio, todo ordenado y limpio, la zona del patio es muy acogedora y el personal que me atendió durante mi estadía super amable, preguntando si me interesaba algún sitio o actividad y dándome sugerencias a donde podría ir. Volvería a hospedarme en este sitio sin duda alguna.
La habitación en donde me hospede me encanto, amplio, todo ordenado y limpio, la zona del patio es muy acogedora y el personal que me atendió durante mi estadía super amable, preguntando si me interesaba algún sitio o actividad y dándome sugerencias a donde podría ir. Volvería a hospedarme en este sitio sin duda alguna.
10
Omar
Jan 2, 2024
·
Stayed 2 nights
Great location, close to downtown and great restaurants. Beautiful facilities, one feels like is in the middle of the jungle. Good wifi, ideal for those remote workers. But what really won my heart was the staff, always willing to help. I will definitely book this place again.
Great location, close to downtown and great restaurants. Beautiful facilities, one feels like is in the middle of the jungle. Good wifi, ideal for those remote workers. But what really won my heart was the staff, always willing to help. I will definitely book this place again.
8
Daniela
Feb 5, 2026
·
Stayed 1 night
El frigobar no estaba funcionando y la cafetera del cuarto no tenía cápsulas. Únicamente había café soluble en el lubby.
El frigobar no estaba funcionando y la cafetera del cuarto no tenía cápsulas. Únicamente había café soluble en el lubby.
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews frequently describe rooms and grounds as very clean and well kept.
Related guest reviews
10
Mary Jo
Jan 28, 2022
·
Stayed 2 nights
Great small hotel in downtown Bacalar. Beautiful property with many places to hang out. View of the lake from the top patio. Pool is wonderful and clean. Rooms are spotless and overlook the garden and pool. The hotel is within walking distance of everything Bacalar has to offer. The staff are extremely helpful and friendly. Would definitely stay here again
Great small hotel in downtown Bacalar. Beautiful property with many places to hang out. View of the lake from the top patio. Pool is wonderful and clean. Rooms are spotless and overlook the garden and pool. The hotel is within walking distance of everything Bacalar has to offer. The staff are extremely helpful and friendly. Would definitely stay here again
8
silvia
Dec 17, 2021
·
Stayed 1 night
Su decoración y su limpieza.
Su decoración y su limpieza.
10
James
Jan 10, 2022
·
Stayed 3 nights
We enjoyed our stay at Casa Chukum immensely. It’s very clean, quiet, and the staff are friendly and delightful. Breakfast was good too.
We enjoyed our stay at Casa Chukum immensely. It’s very clean, quiet, and the staff are friendly and delightful. Breakfast was good too.
10
Ben
Aug 25, 2022
·
Stayed 3 nights
Absolutely loved our stay at Casa Chukum, this place made our trip to Bacalar. The staff could not do anymore for you, excellent service around the hotel and great recommendations! The place has such a lovely family feel with chilled vibes, loved the dogs and cats. The staff really went out of their way to add personal touches to our stay. Rooms are immaculate and well equipped, would also really recommend the breakfast. Thank you to Deborah and her team for such a wonderful experience! I hope that we will be able to visit again.
Absolutely loved our stay at Casa Chukum, this place made our trip to Bacalar. The staff could not do anymore for you, excellent service around the hotel and great recommendations! The place has such a lovely family feel with chilled vibes, loved the dogs and cats. The staff really went out of their way to add personal touches to our stay. Rooms are immaculate and well equipped, would also really recommend the breakfast. Thank you to Deborah and her team for such a wonderful experience! I hope that we will be able to visit again.
10
Christopher
Mar 10, 2023
·
Stayed 1 night
My friend and I took a day trip to Bacalar. The concierge/front desk staff Aldair was extremely sweet, knowledgeable and helped us set up excursions and recommendations even though it was a shorter trip. The rooms were nice and recently renovated, the grounds were spotless and we felt safe and secure the entire stay. If you are going to Bacalar, Casa Chukum is the way to go. 5 stars all the way.
My friend and I took a day trip to Bacalar. The concierge/front desk staff Aldair was extremely sweet, knowledgeable and helped us set up excursions and recommendations even though it was a shorter trip. The rooms were nice and recently renovated, the grounds were spotless and we felt safe and secure the entire stay. If you are going to Bacalar, Casa Chukum is the way to go. 5 stars all the way.
10
frédéric
Jul 27, 2025
·
Stayed 2 nights
Petit hôtel dans le centre de Bacalar décoré avec beaucoup de goût. Chambre propre avec une literie très confortable. La piscine et le jardin dans laquelle elle se trouve sont enchanteurs. Avec ça, un petit déjeuner copieux pour vraiment pas cher. Nous avons passé un excellent séjour dans cet hôtel et le recommandons vivement.
Petit hôtel dans le centre de Bacalar décoré avec beaucoup de goût. Chambre propre avec une literie très confortable. La piscine et le jardin dans laquelle elle se trouve sont enchanteurs. Avec ça, un petit déjeuner copieux pour vraiment pas cher. Nous avons passé un excellent séjour dans cet hôtel et le recommandons vivement.
10
Damian
Jan 11, 2025
·
Stayed 1 night
La habitación en donde me hospede me encanto, amplio, todo ordenado y limpio, la zona del patio es muy acogedora y el personal que me atendió durante mi estadía super amable, preguntando si me interesaba algún sitio o actividad y dándome sugerencias a donde podría ir. Volvería a hospedarme en este sitio sin duda alguna.
La habitación en donde me hospede me encanto, amplio, todo ordenado y limpio, la zona del patio es muy acogedora y el personal que me atendió durante mi estadía super amable, preguntando si me interesaba algún sitio o actividad y dándome sugerencias a donde podría ir. Volvería a hospedarme en este sitio sin duda alguna.
10
Sophie
Aug 24, 2024
·
Stayed 3 nights
Hôtel sympa à Bacalar avec un personnel aux petits soins et des chats et chiens trop mignons Très propre et très bonne douche avec tous les produits de toilettes shampooing après shampooing gel douche savon et lait corporel. Ils veulent vraiment vous faire sentir chez vous. Debbie a réussi à m’organiser une visite au site de Chacchoben car contrairement à ce qui est écrit dans le Lonely Planète impossible de visiter ce site depuis Bacalar si vous n’êtes pas motorisé Elle organise également une sortie sur la lagune avec son pontoon et son père nous a déposés à la gare routière. Je vous recommande Mr tacos pour les déjeuners pas cher et hyper bon Par contre pas trop de choix de restaurants dans Bacalar à moins que vous vouliez manger des pizzas. Le Mistura est bon et pas trop cher. Tout y est bien plus cher par rapport à playa del carmen ou Tulum Il y fait aussi bien plus humide et chaud
Hôtel sympa à Bacalar avec un personnel aux petits soins et des chats et chiens trop mignons Très propre et très bonne douche avec tous les produits de toilettes shampooing après shampooing gel douche savon et lait corporel. Ils veulent vraiment vous faire sentir chez vous. Debbie a réussi à m’organiser une visite au site de Chacchoben car contrairement à ce qui est écrit dans le Lonely Planète impossible de visiter ce site depuis Bacalar si vous n’êtes pas motorisé Elle organise également une sortie sur la lagune avec son pontoon et son père nous a déposés à la gare routière. Je vous recommande Mr tacos pour les déjeuners pas cher et hyper bon Par contre pas trop de choix de restaurants dans Bacalar à moins que vous vouliez manger des pizzas. Le Mistura est bon et pas trop cher. Tout y est bien plus cher par rapport à playa del carmen ou Tulum Il y fait aussi bien plus humide et chaud
10
Ricardo
Jun 4, 2024
·
Stayed 2 nights
Nice and comfortable! The room was excellent even with a Netflix account! Great location: a few blocks to the Fuerte de San Felipe and a few blocks to the Ecoparque Bacalar, where you can walk on a wooden pier and swim. Friendly staff!
Nice and comfortable! The room was excellent even with a Netflix account! Great location: a few blocks to the Fuerte de San Felipe and a few blocks to the Ecoparque Bacalar, where you can walk on a wooden pier and swim. Friendly staff!
10
Wilfredo
Mar 25, 2023
·
Stayed 1 night
The hotel was very well kept, clean, comfortable, and offered and safe, friendly ambiance. The room was clean, bed was comfortable, bathrooms were nice. I will definitely come back next time I visit Bacalar.
The hotel was very well kept, clean, comfortable, and offered and safe, friendly ambiance. The room was clean, bed was comfortable, bathrooms were nice. I will definitely come back next time I visit Bacalar.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are comfortable and often spacious, with strong air conditioning; some have balconies or roof access, garden views, and smart TVs/Netflix. A few mentions note dim lighting or occasional hot-water issues.
Related guest reviews
10
Scace
Mar 2, 2023
·
Amazing staff — so friendly and helpful. Beautifully modern decorated room (rain shower, big smart tv, power outlets and switches on both sides of a pillowed king bed). We can’t recommend this plaice highly enough. A true gem!!
Amazing staff — so friendly and helpful. Beautifully modern decorated room (rain shower, big smart tv, power outlets and switches on both sides of a pillowed king bed). We can’t recommend this plaice highly enough. A true gem!!
10
Mary Jo
Jan 28, 2022
·
Stayed 2 nights
Great small hotel in downtown Bacalar. Beautiful property with many places to hang out. View of the lake from the top patio. Pool is wonderful and clean. Rooms are spotless and overlook the garden and pool. The hotel is within walking distance of everything Bacalar has to offer. The staff are extremely helpful and friendly. Would definitely stay here again
Great small hotel in downtown Bacalar. Beautiful property with many places to hang out. View of the lake from the top patio. Pool is wonderful and clean. Rooms are spotless and overlook the garden and pool. The hotel is within walking distance of everything Bacalar has to offer. The staff are extremely helpful and friendly. Would definitely stay here again
10
jason
May 15, 2024
·
Stayed 6 nights
Nice property, cold a/c, hot shower, clean room, relaxing courtyard with a pool, close to the lake and restaurants, 3 blocks from from el centro
Nice property, cold a/c, hot shower, clean room, relaxing courtyard with a pool, close to the lake and restaurants, 3 blocks from from el centro
10
Mary
Mar 17, 2023
·
Stayed 2 nights
Our two night stay in Bacalar at Casa Chukum was like a vacation within a vacation during our monthlong stay in the Yucatan. Bacalar’s Lagoon of (at least) Seven Colors – robin egg blue, azure, blue/gray, azul, turquoise, aquamarine, cobalt blue – is nothing less than magical and mystical. But Casa Chukum was pure delight. We were welcomed like family, placed in a spacious second floor room with balcony and stairway to the roof deck, king size bed, very nice bathroom – instant comfort. The breakfast offerings from constant coffee to fruit and juices and a fantastic menu of Mexican and American breakfast favorites was wonderful. The boat ride the staff arranged with Captain George on the good sailboat Harmony was a highlight. Three hours sailing the lagoon, visiting the cenotes feeding the lagoon, swimming in a couple different locations, getting to view a sunset – well, very special indeed. We look forward to a next and hopefully longer visit to Casa Chukum and Bacalar
Our two night stay in Bacalar at Casa Chukum was like a vacation within a vacation during our monthlong stay in the Yucatan. Bacalar’s Lagoon of (at least) Seven Colors – robin egg blue, azure, blue/gray, azul, turquoise, aquamarine, cobalt blue – is nothing less than magical and mystical. But Casa Chukum was pure delight. We were welcomed like family, placed in a spacious second floor room with balcony and stairway to the roof deck, king size bed, very nice bathroom – instant comfort. The breakfast offerings from constant coffee to fruit and juices and a fantastic menu of Mexican and American breakfast favorites was wonderful. The boat ride the staff arranged with Captain George on the good sailboat Harmony was a highlight. Three hours sailing the lagoon, visiting the cenotes feeding the lagoon, swimming in a couple different locations, getting to view a sunset – well, very special indeed. We look forward to a next and hopefully longer visit to Casa Chukum and Bacalar
10
James
Jan 10, 2022
·
Stayed 3 nights
We enjoyed our stay at Casa Chukum immensely. It’s very clean, quiet, and the staff are friendly and delightful. Breakfast was good too.
We enjoyed our stay at Casa Chukum immensely. It’s very clean, quiet, and the staff are friendly and delightful. Breakfast was good too.
10
Hans
Jan 22, 2025
·
Stayed 10 nights
From the moment you arrive you have become part of a family. Owners and staff are super friendly and kind and there are many stories to be told. As a senior I would have liked to see a grab bar in the shower, there was nothing to hold on to. The shower is strictly overhead, bring a shower cap if you want to keep your hair dry. Another essential item is a flashlight, the rooms are a bit on the dark side.
From the moment you arrive you have become part of a family. Owners and staff are super friendly and kind and there are many stories to be told. As a senior I would have liked to see a grab bar in the shower, there was nothing to hold on to. The shower is strictly overhead, bring a shower cap if you want to keep your hair dry. Another essential item is a flashlight, the rooms are a bit on the dark side.
10
Christopher
Mar 10, 2023
·
Stayed 1 night
My friend and I took a day trip to Bacalar. The concierge/front desk staff Aldair was extremely sweet, knowledgeable and helped us set up excursions and recommendations even though it was a shorter trip. The rooms were nice and recently renovated, the grounds were spotless and we felt safe and secure the entire stay. If you are going to Bacalar, Casa Chukum is the way to go. 5 stars all the way.
My friend and I took a day trip to Bacalar. The concierge/front desk staff Aldair was extremely sweet, knowledgeable and helped us set up excursions and recommendations even though it was a shorter trip. The rooms were nice and recently renovated, the grounds were spotless and we felt safe and secure the entire stay. If you are going to Bacalar, Casa Chukum is the way to go. 5 stars all the way.
10
Omar
Jan 2, 2024
·
Stayed 2 nights
Great location, close to downtown and great restaurants. Beautiful facilities, one feels like is in the middle of the jungle. Good wifi, ideal for those remote workers. But what really won my heart was the staff, always willing to help. I will definitely book this place again.
Great location, close to downtown and great restaurants. Beautiful facilities, one feels like is in the middle of the jungle. Good wifi, ideal for those remote workers. But what really won my heart was the staff, always willing to help. I will definitely book this place again.
6
Annette
Nov 8, 2025
·
Stayed 2 nights
Vi boede i værelse 13. Der var ikke varmt vand til at bade i. Vi badede på forskellige tidspunkter i løbet af dagen, og resultatet var det samme. Intet varm vand. Værelset var ellers okay. Muligt at hente te/kaffe/vand hele tiden i lobby. Det var et plus. Ligger centralt i byen.
Vi boede i værelse 13. Der var ikke varmt vand til at bade i. Vi badede på forskellige tidspunkter i løbet af dagen, og resultatet var det samme. Intet varm vand. Værelset var ellers okay. Muligt at hente te/kaffe/vand hele tiden i lobby. Det var et plus. Ligger centralt i byen.
10
Ricardo
Jun 4, 2024
·
Stayed 2 nights
Nice and comfortable! The room was excellent even with a Netflix account! Great location: a few blocks to the Fuerte de San Felipe and a few blocks to the Ecoparque Bacalar, where you can walk on a wooden pier and swim. Friendly staff!
Nice and comfortable! The room was excellent even with a Netflix account! Great location: a few blocks to the Fuerte de San Felipe and a few blocks to the Ecoparque Bacalar, where you can walk on a wooden pier and swim. Friendly staff!
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as warm, attentive, and proactive, with staff offering helpful tips and arranging lagoon trips and transport.
Related guest reviews
10
Leanne
May 4, 2024
·
Stayed 6 nights
Wonderful unique boutique hotel. With lovely staff who were super helpful. Great communication from reception staff and the manager. Really a home from home. Would stay again without a doubt .
Wonderful unique boutique hotel. With lovely staff who were super helpful. Great communication from reception staff and the manager. Really a home from home. Would stay again without a doubt .
10
Nathalie
Oct 17, 2025
·
Stayed 1 night
Excellent séjour, tout est bien : l'hôtel, la chambre, le petit déjeuner et le personnel au top. Adresse à conseiller.
Excellent séjour, tout est bien : l'hôtel, la chambre, le petit déjeuner et le personnel au top. Adresse à conseiller.
10
Ben
Aug 25, 2022
·
Stayed 3 nights
Absolutely loved our stay at Casa Chukum, this place made our trip to Bacalar. The staff could not do anymore for you, excellent service around the hotel and great recommendations! The place has such a lovely family feel with chilled vibes, loved the dogs and cats. The staff really went out of their way to add personal touches to our stay. Rooms are immaculate and well equipped, would also really recommend the breakfast. Thank you to Deborah and her team for such a wonderful experience! I hope that we will be able to visit again.
Absolutely loved our stay at Casa Chukum, this place made our trip to Bacalar. The staff could not do anymore for you, excellent service around the hotel and great recommendations! The place has such a lovely family feel with chilled vibes, loved the dogs and cats. The staff really went out of their way to add personal touches to our stay. Rooms are immaculate and well equipped, would also really recommend the breakfast. Thank you to Deborah and her team for such a wonderful experience! I hope that we will be able to visit again.
10
Kelian
Oct 25, 2025
·
Stayed 1 night
Je ne sais par quoi commencer… certainement le meilleur hôtel de notre voyage de 15 jours, nous l’avons quittés avec regrets… tout était parfait ! Le staff est incroyable, ouvert, à l’écoute, nous avons beaucoup discuté avec eux. Je ne trouve pas de défaut à cet endroit. En plus de la ville de Bacalar, qui est incroyable, l’hôtel était au même niveau. Nous avons participé à l’excursion organisé par l’hôtel pour découvrir le lagon, pareil, une des meilleures, en petit comité avec des guides géniaux, Léo et Santiago ! Pour le prix, je recommande fortement !
Je ne sais par quoi commencer… certainement le meilleur hôtel de notre voyage de 15 jours, nous l’avons quittés avec regrets… tout était parfait ! Le staff est incroyable, ouvert, à l’écoute, nous avons beaucoup discuté avec eux. Je ne trouve pas de défaut à cet endroit. En plus de la ville de Bacalar, qui est incroyable, l’hôtel était au même niveau. Nous avons participé à l’excursion organisé par l’hôtel pour découvrir le lagon, pareil, une des meilleures, en petit comité avec des guides géniaux, Léo et Santiago ! Pour le prix, je recommande fortement !
10
Deborah
Feb 8, 2023
·
Stayed 3 nights
Deborah was precious and one of the best hosts I have ever met. She genuinely loves what she's doing and goes over and beyond to help make the visit as positive as possible. Will definitely return to her hospitality as soon as possible. Did not want to leave
Deborah was precious and one of the best hosts I have ever met. She genuinely loves what she's doing and goes over and beyond to help make the visit as positive as possible. Will definitely return to her hospitality as soon as possible. Did not want to leave
10
Gillian
Mar 1, 2025
·
Stayed 3 nights
I really adored both Bacalar and this hotel. The design is so wild and whimsical, the staff are so sweet and helpful, the beds are nice and comfy and the location is perfect. Great coffee and’s food with in a block and right by an entrance to the lagoon. Also really loved the hotels very sweet furballs!
I really adored both Bacalar and this hotel. The design is so wild and whimsical, the staff are so sweet and helpful, the beds are nice and comfy and the location is perfect. Great coffee and’s food with in a block and right by an entrance to the lagoon. Also really loved the hotels very sweet furballs!
10
Eduardo
Nov 9, 2025
·
Stayed 2 nights
Lugar muy céntrico, con excelente atención de todo su personal
Lugar muy céntrico, con excelente atención de todo su personal
10
Annie
Aug 22, 2025
·
Stayed 2 nights
Emplacement parfait, chambre très confortable. Le personnel est super et on se sent de la famille :-) Tout se fait à la marche….. j’y retournerait sans hésiter !
Emplacement parfait, chambre très confortable. Le personnel est super et on se sent de la famille :-) Tout se fait à la marche….. j’y retournerait sans hésiter !
10
JULIE
May 25, 2024
·
Stayed 2 nights
Outstanding reception and staff. We had a safe, relaxing and comfortable stay.
Outstanding reception and staff. We had a safe, relaxing and comfortable stay.
10
Gabriela
May 18, 2024
·
Stayed 4 nights
My first time staying here and it was amazing! The staff greeted us every single day and never failed to help anyone out. My family and I definitely felt like we were home! If anyone is debating on staying here or somewhere else, PICK CASA CHUKUM!! You won’t regret it <3
My first time staying here and it was amazing! The staff greeted us every single day and never failed to help anyone out. My family and I definitely felt like we were home! If anyone is debating on staying here or somewhere else, PICK CASA CHUKUM!! You won’t regret it <3
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AI-generated summary based on recent guest reviews
Location
Repeatedly described as central and walkable, close to downtown, restaurants, and lagoon access. Many guests found it easy to reach sights like the fort and waterfront piers.
Related guest reviews
10
Liliana
Feb 8, 2024
·
Stayed 2 nights
El hotel tiene una atención excepcional y está muy bien ubicado en Bacalar. Recomiendo mucho.
El hotel tiene una atención excepcional y está muy bien ubicado en Bacalar. Recomiendo mucho.
10
jason
May 15, 2024
·
Stayed 6 nights
Nice property, cold a/c, hot shower, clean room, relaxing courtyard with a pool, close to the lake and restaurants, 3 blocks from from el centro
Nice property, cold a/c, hot shower, clean room, relaxing courtyard with a pool, close to the lake and restaurants, 3 blocks from from el centro
10
Juan
Dec 17, 2023
·
Stayed 1 night
Convenient location
Convenient location
10
Gillian
Mar 1, 2025
·
Stayed 3 nights
I really adored both Bacalar and this hotel. The design is so wild and whimsical, the staff are so sweet and helpful, the beds are nice and comfy and the location is perfect. Great coffee and’s food with in a block and right by an entrance to the lagoon. Also really loved the hotels very sweet furballs!
I really adored both Bacalar and this hotel. The design is so wild and whimsical, the staff are so sweet and helpful, the beds are nice and comfy and the location is perfect. Great coffee and’s food with in a block and right by an entrance to the lagoon. Also really loved the hotels very sweet furballs!
10
RICARDO
Jan 4, 2024
·
Stayed 4 nights
Excelente. Gran atención y súper ubicado.
Excelente. Gran atención y súper ubicado.
10
Omar
Jan 2, 2024
·
Stayed 2 nights
Great location, close to downtown and great restaurants. Beautiful facilities, one feels like is in the middle of the jungle. Good wifi, ideal for those remote workers. But what really won my heart was the staff, always willing to help. I will definitely book this place again.
Great location, close to downtown and great restaurants. Beautiful facilities, one feels like is in the middle of the jungle. Good wifi, ideal for those remote workers. But what really won my heart was the staff, always willing to help. I will definitely book this place again.
6
Annette
Nov 8, 2025
·
Stayed 2 nights
Vi boede i værelse 13. Der var ikke varmt vand til at bade i. Vi badede på forskellige tidspunkter i løbet af dagen, og resultatet var det samme. Intet varm vand. Værelset var ellers okay. Muligt at hente te/kaffe/vand hele tiden i lobby. Det var et plus. Ligger centralt i byen.
Vi boede i værelse 13. Der var ikke varmt vand til at bade i. Vi badede på forskellige tidspunkter i løbet af dagen, og resultatet var det samme. Intet varm vand. Værelset var ellers okay. Muligt at hente te/kaffe/vand hele tiden i lobby. Det var et plus. Ligger centralt i byen.
10
Eduardo
Nov 9, 2025
·
Stayed 2 nights
Lugar muy céntrico, con excelente atención de todo su personal
Lugar muy céntrico, con excelente atención de todo su personal
10
Annie
Aug 22, 2025
·
Stayed 2 nights
Emplacement parfait, chambre très confortable. Le personnel est super et on se sent de la famille :-) Tout se fait à la marche….. j’y retournerait sans hésiter !
Emplacement parfait, chambre très confortable. Le personnel est super et on se sent de la famille :-) Tout se fait à la marche….. j’y retournerait sans hésiter !
10
Ricardo
Jun 4, 2024
·
Stayed 2 nights
Nice and comfortable! The room was excellent even with a Netflix account! Great location: a few blocks to the Fuerte de San Felipe and a few blocks to the Ecoparque Bacalar, where you can walk on a wooden pier and swim. Friendly staff!
Nice and comfortable! The room was excellent even with a Netflix account! Great location: a few blocks to the Fuerte de San Felipe and a few blocks to the Ecoparque Bacalar, where you can walk on a wooden pier and swim. Friendly staff!
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often highlighted as tasty and generous, with lobby coffee available. Some guests mention no in-room coffee capsules.
Related guest reviews
10
Kate
Jul 18, 2025
·
Stayed 2 nights
Un très bel espace, bien situé , chambre agréable et personnel au petit soin. Petit déjeuner en sus. Très copieux ! Attention toutefois, l e prix est assez haut pour le Mexique.
Un très bel espace, bien situé , chambre agréable et personnel au petit soin. Petit déjeuner en sus. Très copieux ! Attention toutefois, l e prix est assez haut pour le Mexique.
10
Nathalie
Oct 17, 2025
·
Stayed 1 night
Excellent séjour, tout est bien : l'hôtel, la chambre, le petit déjeuner et le personnel au top. Adresse à conseiller.
Excellent séjour, tout est bien : l'hôtel, la chambre, le petit déjeuner et le personnel au top. Adresse à conseiller.
10
Mary
Mar 17, 2023
·
Stayed 2 nights
Our two night stay in Bacalar at Casa Chukum was like a vacation within a vacation during our monthlong stay in the Yucatan. Bacalar’s Lagoon of (at least) Seven Colors – robin egg blue, azure, blue/gray, azul, turquoise, aquamarine, cobalt blue – is nothing less than magical and mystical. But Casa Chukum was pure delight. We were welcomed like family, placed in a spacious second floor room with balcony and stairway to the roof deck, king size bed, very nice bathroom – instant comfort. The breakfast offerings from constant coffee to fruit and juices and a fantastic menu of Mexican and American breakfast favorites was wonderful. The boat ride the staff arranged with Captain George on the good sailboat Harmony was a highlight. Three hours sailing the lagoon, visiting the cenotes feeding the lagoon, swimming in a couple different locations, getting to view a sunset – well, very special indeed. We look forward to a next and hopefully longer visit to Casa Chukum and Bacalar
Our two night stay in Bacalar at Casa Chukum was like a vacation within a vacation during our monthlong stay in the Yucatan. Bacalar’s Lagoon of (at least) Seven Colors – robin egg blue, azure, blue/gray, azul, turquoise, aquamarine, cobalt blue – is nothing less than magical and mystical. But Casa Chukum was pure delight. We were welcomed like family, placed in a spacious second floor room with balcony and stairway to the roof deck, king size bed, very nice bathroom – instant comfort. The breakfast offerings from constant coffee to fruit and juices and a fantastic menu of Mexican and American breakfast favorites was wonderful. The boat ride the staff arranged with Captain George on the good sailboat Harmony was a highlight. Three hours sailing the lagoon, visiting the cenotes feeding the lagoon, swimming in a couple different locations, getting to view a sunset – well, very special indeed. We look forward to a next and hopefully longer visit to Casa Chukum and Bacalar
10
James
Jan 10, 2022
·
Stayed 3 nights
We enjoyed our stay at Casa Chukum immensely. It’s very clean, quiet, and the staff are friendly and delightful. Breakfast was good too.
We enjoyed our stay at Casa Chukum immensely. It’s very clean, quiet, and the staff are friendly and delightful. Breakfast was good too.
10
Alexis
Nov 2, 2024
·
Stayed 1 night
Hotel au top, que ce soit le cadre, la chambre, l'accueillir le service le petit dejeuner!
Hotel au top, que ce soit le cadre, la chambre, l'accueillir le service le petit dejeuner!
8
Torsten
Jan 6, 2022
·
Stayed 1 night
Very well located Hotel . Very Friendly and helpful staff . Great breakfast . Large pool and spacious rooms
Very well located Hotel . Very Friendly and helpful staff . Great breakfast . Large pool and spacious rooms
10
frédéric
Jul 27, 2025
·
Stayed 2 nights
Petit hôtel dans le centre de Bacalar décoré avec beaucoup de goût. Chambre propre avec une literie très confortable. La piscine et le jardin dans laquelle elle se trouve sont enchanteurs. Avec ça, un petit déjeuner copieux pour vraiment pas cher. Nous avons passé un excellent séjour dans cet hôtel et le recommandons vivement.
Petit hôtel dans le centre de Bacalar décoré avec beaucoup de goût. Chambre propre avec une literie très confortable. La piscine et le jardin dans laquelle elle se trouve sont enchanteurs. Avec ça, un petit déjeuner copieux pour vraiment pas cher. Nous avons passé un excellent séjour dans cet hôtel et le recommandons vivement.
6
Victor
Mar 1, 2025
·
Stayed 2 nights
La propiedad se ofrece con estacionamiento, el cual no tienen y uno se estaciona en la calle, si bien no le ocurrió absolutamente nada al auto, se agradecía especifiquen esto, la atención de Emmanuel muy cordial y amable, a la propiedad le hace falta mantenimiento y limpieza, cuando realizan el servicio a la habitación, únicamente tienden la cama, se venden como hotel boutique y no proporcionan esta comodidad, ponen cafetera pero sin café, vasos y una jarra pero uno debe ir al lobby por el agua, las amenidades son de la calidad más básica.
La propiedad se ofrece con estacionamiento, el cual no tienen y uno se estaciona en la calle, si bien no le ocurrió absolutamente nada al auto, se agradecía especifiquen esto, la atención de Emmanuel muy cordial y amable, a la propiedad le hace falta mantenimiento y limpieza, cuando realizan el servicio a la habitación, únicamente tienden la cama, se venden como hotel boutique y no proporcionan esta comodidad, ponen cafetera pero sin café, vasos y una jarra pero uno debe ir al lobby por el agua, las amenidades son de la calidad más básica.
6
Annette
Nov 8, 2025
·
Stayed 2 nights
Vi boede i værelse 13. Der var ikke varmt vand til at bade i. Vi badede på forskellige tidspunkter i løbet af dagen, og resultatet var det samme. Intet varm vand. Værelset var ellers okay. Muligt at hente te/kaffe/vand hele tiden i lobby. Det var et plus. Ligger centralt i byen.
Vi boede i værelse 13. Der var ikke varmt vand til at bade i. Vi badede på forskellige tidspunkter i løbet af dagen, og resultatet var det samme. Intet varm vand. Værelset var ellers okay. Muligt at hente te/kaffe/vand hele tiden i lobby. Det var et plus. Ligger centralt i byen.
8
Daniela
Feb 5, 2026
·
Stayed 1 night
El frigobar no estaba funcionando y la cafetera del cuarto no tenía cápsulas. Únicamente había café soluble en el lubby.
El frigobar no estaba funcionando y la cafetera del cuarto no tenía cápsulas. Únicamente había café soluble en el lubby.
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AI-generated summary based on recent guest reviews
10
Mark
Feb 1, 2022
·
Stayed 3 nights
We had such a wonderful time at Casa Chukum! Deborah & Marco are the absolute best hosts and have created an atmosphere at their boutique hotel that is as magical as Lake Bacalar itself. The layout of the hotel is done incredibly well, the staff is amazing, and again, Deborah & Marco went the extra mile for us everyday. This place already has numerous outstanding reviews, it deserves another one!
We had such a wonderful time at Casa Chukum! Deborah & Marco are the absolute best hosts and have created an atmosphere at their boutique hotel that is as magical as Lake Bacalar itself. The layout of the hotel is done incredibly well, the staff is amazing, and again, Deborah & Marco went the extra mile for us everyday. This place already has numerous outstanding reviews, it deserves another one!
10
Mary Jo
Jan 28, 2022
·
Stayed 2 nights
Great small hotel in downtown Bacalar. Beautiful property with many places to hang out. View of the lake from the top patio. Pool is wonderful and clean. Rooms are spotless and overlook the garden and pool. The hotel is within walking distance of everything Bacalar has to offer. The staff are extremely helpful and friendly. Would definitely stay here again
Great small hotel in downtown Bacalar. Beautiful property with many places to hang out. View of the lake from the top patio. Pool is wonderful and clean. Rooms are spotless and overlook the garden and pool. The hotel is within walking distance of everything Bacalar has to offer. The staff are extremely helpful and friendly. Would definitely stay here again
FAQs about Casa Chukum - Hotel Boutique
Is parking available at the property?
Free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
Cooked-to-order breakfasts are available daily from 8:00 AM to 10:00 AM for a fee, approximately MXN 200 for adults and MXN 100 for children.
Does the property allow pets?
Pets are not allowed at this property.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM until 12:00 AM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.
Are airport shuttle services available?
Airport shuttle services are available for a surcharge of MXN 700 per room. Guests must contact the property 72 hours prior to arrival to arrange the transfer.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.
Where is the property located in relation to key landmarks?
The property is centrally located in Bacalar, within a 10-minute walk of Fort of San Felipe and Ecopark Bacalar. It is approximately 0.2 km from Laguna Bacalar Ecological Park and 0.3 km from Lake Bacalar.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available, operational from 9:00 AM to 10:00 PM. It is a seasonal outdoor pool.
What are the policies for guests staying with children?
Children are allowed at the property. The minimum age for children to stay for free is not specified.
What are the policies regarding extra beds and cribs?
Rollaway beds are available for a fee of MXN 250 per day. Advance request or confirmation is required for extra beds.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-10: 100.53708716049195USD
- 2026-10-11: 88.7081065437317USD
- 2026-10-12: 88.86999926147462USD
- 2026-10-13: 91.82999234390259USD
- 2026-10-14: 88.86999926147462USD
- 2026-10-15: 112.56999567718506USD
- 2026-10-16: 112.36497373428345USD
- 2026-10-17: 91.81708605575562USD
- 2026-10-18: 91.83999258041382USD
- 2026-10-19: 136.36649864883424USD
- 2026-10-20: 136.2699920928955USD
- 2026-10-21: 136.2699920928955USD
- 2026-10-22: 136.2699920928955USD
- 2026-10-23: 136.2699920928955USD
- 2026-10-24: 136.2699920928955USD
- 2026-10-25: 136.36649864883424USD
- 2026-10-26: 91.89696828689576USD
- 2026-10-27: 91.83999258041382USD
- 2026-10-28: 91.82999234390259USD
- 2026-10-29: 91.83999258041382USD
- 2026-10-30: 91.82999234390259USD
- 2026-10-31: 91.83999258041382USD
- 2026-11-01: 106.64999241790773USD
- 2026-11-02: 138.9371748313904USD
- 2026-11-03: 136.2699920928955USD
- 2026-11-04: 108.73405025405884USD
- 2026-11-05: 106.64999241790773USD
- 2026-11-06: NO DATA
- 2026-11-07: 107.39176209793092USD
- 2026-11-08: NO DATA
- 2026-11-09: 133.0809423110962USD
- 2026-11-10: 131.2566000190735USD
- 2026-11-11: 131.2566000190735USD
- 2026-11-12: 107.39176209793092USD
- 2026-11-13: 169.3775614303589USD
- 2026-11-14: 167.05386544799805USD
- 2026-11-15: NO DATA
- 2026-11-16: NO DATA
- 2026-11-17: 157.2720272644043USD
- 2026-11-18: 107.39176209793092USD
- 2026-11-19: 173.02005783386232USD
- 2026-11-20: 169.3775614303589USD
- 2026-11-21: 167.05386544799805USD
- 2026-11-22: 167.05386544799805USD
- 2026-11-23: 167.05386544799805USD
- 2026-11-24: 108.88986590499879USD
- 2026-11-25: 108.88986590499879USD
- 2026-11-26: 155.1114975341797USD
- 2026-11-27: 167.05386544799805USD
- 2026-11-28: 177.73999852294924USD
- 2026-11-29: 169.59358363342287USD
- 2026-11-30: NO DATA
- 2026-12-01: 178.98626731414797USD
- 2026-12-02: NO DATA
- 2026-12-03: 131.2566000190735USD
- 2026-12-04: 107.39176209793092USD
- 2026-12-05: 131.2566000190735USD
- 2026-12-06: 144.8399896499634USD
- 2026-12-07: 130.33999714431764USD
- 2026-12-08: 130.42868300247193USD
- 2026-12-09: 130.33999714431764USD
- 2026-12-10: 106.64999241790773USD
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- Pool access available from 9:00 AM to 10:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Contactless check-in and contactless check-out are available.
- Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 100 for children
- Airport shuttle fee: MXN 700 per room
- Rollaway bed fee: MXN 250.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Swimming pool
Non-Smoking Rooms
Room Service
Tour Desk
Housekeeping
Currency Exchange
General
Room Service
Non-Smoking Rooms
Solarium
Spa & Wellness Centre
Breakfast in the Room
Allergy-Free Room Available
Family Room
Beach Sun Loungers
Activities
Swimming pool
Garden
Pool Outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Services
Tour Desk
Housekeeping
Currency Exchange
Bicycle Rental
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Concierge Services
Internet
Free Wi-Fi