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Cristalino Lagoon Front Hotel, Restaurant & SPA - Adults Only

$128
/ night

Avg. for October

Cristalino Lagoon Front Hotel, Restaurant & SPA - Adults Only - Image 1
Cristalino Lagoon Front Hotel, Restaurant & SPA - Adults Only - Room
Cristalino Lagoon Front Hotel, Restaurant & SPA - Adults Only - Room
Cristalino Lagoon Front Hotel, Restaurant & SPA - Adults Only - View from room
Cristalino Lagoon Front Hotel, Restaurant & SPA - Adults Only - Reception

Prices for Cristalino Lagoon Front Hotel, Restaurant & SPA - Adults Only

Select dates to see prices and availability

$128
/ night

Avg. for October

Monthly average prices

Nightly prices at Cristalino Lagoon Front Hotel, Restaurant & SPA - Adults Only average $128 in October, the cheapest month, and $175 in January, the most expensive, based on the last 12 months.

Average nightly price at Cristalino Lagoon Front Hotel, Restaurant & SPA - Adults Only by month, last 12 months (USD)
MonthAverage price
January$175
February$175
March$166
April$155
May$136
June$130
July$142
August$157
September$138
October$128
November$156
December$173

Most expensive: January (~$175)

Cheapest: October (~$128)

About this property

Pamper yourself with a visit to the spa, which offers massages and body treatments. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
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  • Parking

  • Airport shuttle

  • Restaurant

  • Swimming pool

  • Room Service

  • Tour Desk

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Location

511 Costera, Bacalar, Quintana Roo, Mexico

Lake Bacalar (0.1 miles)

Cenote Esmeralda (0.3 miles)

Cenote Cocalitos (0.8 miles)

Cenote Negro (0.9 miles)

Cenote Azul (1.1 miles)

Municipal Spa of Bacalar (1.3 miles)


Room options

Deluxe King Size Partial Lagoon View

Room details

1 King Bed

Sleeps 2

484 ft²

Air Conditioning
Wi-Fi (Free)
Private Bathroom

Junior Suite Partial Lagoon View

Room details

1 King Bed

Sleeps 2

484 ft²

Air Conditioning
Wi-Fi (Free)
Private Bathroom

Deluxe Double Partial Lagoon View

Room details

2 Full Beds

Sleeps 2

484 ft²

Air Conditioning
Wi-Fi (Free)
Private Bathroom

Deluxe King Size Front Lagoon View

Room details

1 King Bed

Sleeps 2

484 ft²

Air Conditioning
Wi-Fi (Free)
Private Bathroom

Guest reviews of Cristalino Lagoon Front Hotel, Restaurant & SPA - Adults Only

What guests think

AI-generated summary based on recent guest reviews

At Cristalino Lagoon Front Hotel, Restaurant & Spa, guests highlight the beautiful lagoonfront setting, peaceful atmosphere, attentive staff, and very clean, modern spaces, while recurring critiques cite strict house rules, uneven restaurant value, and occasional air-conditioning control or humidity issues.

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Facilities

Great

Cleanliness

Clean

Rooms

Modern

Service

Friendly

Location

Waterfront

Was this helpful?

10

Mario

EXP-logo

Jun 28, 2026

·

Stayed 1 night

Courteous staff and well maintained property. The rooms are nice and the location is Lagoon Front. The Breakfast was very good despite a small selection. The Bacalar Lagoon is a must see and I would highly recommend the Lagoon water tour. Overall, we would definitely return to the Cristalino.
Courteous staff and well maintained property. The rooms are nice and the location is Lagoon Front. The Breakfast was very good despite a small selection. The Bacalar Lagoon is a must see and I would highly recommend the Lagoon water tour. Overall, we would definitely return to the Cristalino.

8

MARC TRAVIS

EXP-logo

Jun 24, 2026

·

Stayed 6 nights

We recently stayed for a week at the Cristalino Hotel. It's a very nice place. Super clean, great food, and great staff. As always there will be positives and negatives. Positive: The room was clean, the grounds were clean, the view was great, the staff was great and met all of our needs, the food at the restaurant was excellent. Negatives: You have to be careful for all the additional charges. They have a Nespresso coffee maker in the room, the first 2 coffee pods are free. after the first 2, they charge you. There is a mini refrigerator in the room stocked with beer, wine, water, etc. There is a note near the frig that if you move their contents out of the frig to put your personal items in there, they will charge you for the items that you removed, even though you don't consume them. I think what really upset me was that we traveled from the USA. Between driving and the airport layovers, we spent 30 hours with no sleep. We arrived around 9:00 a.m. Check in was at 3:00 p.m. I asked for an early check in and was told we could check in early at 1:00 p.m., but the additional fee was really expensive. We decided just to wait. They would not let us check in until 2:58 p.m. They made us wait until almost exactly 3:00 to let us check in. We we so tired after 30 hours of traveling with no sleep and they made us wait until 3:00 p.m. to check in. Almost every hotel I've stayed in, they would let me check in an hour or two early at no charge. Cristalino made until the wait.
We recently stayed for a week at the Cristalino Hotel. It's a very nice place. Super clean, great food, and great staff. As always there will be positives and negatives. Positive: The room was clean, the grounds were clean, the view was great, the staff was great and met all of our needs, the food at the restaurant was excellent. Negatives: You have to be careful for all the additional charges. They have a Nespresso coffee maker in the room, the first 2 coffee pods are free. after the first 2, they charge you. There is a mini refrigerator in the room stocked with beer, wine, water, etc. There is a note near the frig that if you move their contents out of the frig to put your personal items in there, they will charge you for the items that you removed, even though you don't consume them. I think what really upset me was that we traveled from the USA. Between driving and the airport layovers, we spent 30 hours with no sleep. We arrived around 9:00 a.m. Check in was at 3:00 p.m. I asked for an early check in and was told we could check in early at 1:00 p.m., but the additional fee was really expensive. We decided just to wait. They would not let us check in until 2:58 p.m. They made us wait until almost exactly 3:00 to let us check in. We we so tired after 30 hours of traveling with no sleep and they made us wait until 3:00 p.m. to check in. Almost every hotel I've stayed in, they would let me check in an hour or two early at no charge. Cristalino made until the wait.

10

Damaris

EXP-logo

Jun 22, 2026

·

Stayed 2 nights

Beautiful
Beautiful

10

KLAUS

EXP-logo

May 26, 2026

·

Stayed 4 nights

Great staff, excelente location and superb breakfast
Great staff, excelente location and superb breakfast

10

ana

EXP-logo

May 17, 2026

·

Stayed 3 nights

Our stay was great Beautiful views
Our stay was great Beautiful views

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:30

Before 00:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs about Cristalino Lagoon Front Hotel, Restaurant & SPA - Adults Only

Is parking available at the property?

Free self parking is available on-site, but spaces are limited.


What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 7:30 AM to 11:30 AM for a fee, approximately USD 10.00 to 50.00 per person.


Does the property allow pets?

No pets and no service animals are allowed at this property.


What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:30 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request.


Are airport shuttle services available?

Airport shuttle services are available; details regarding pricing and arrangements can be obtained by contacting the hotel.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility can be confirmed by contacting the hotel.


What is the location of the property in relation to key landmarks?

The hotel is located on a lake, a 4-minute drive from Lake Bacalar and 6 minutes from Laguna Bacalar Ecological Park. It is 0.6 mi (0.9 km) from Cenote Esmeralda and 0.9 mi (1.4 km) from Cenote Negro.


Does the property have a swimming pool?

Yes, the hotel features an outdoor heated pool, operational year-round.


What are the policies for guests staying with children?

Guests under 18 years old are not permitted at this adults-only property.


What are the policies regarding additional guests and extra beds?

The property does not provide extra beds or cribs. Guests should confirm any special requests prior to arrival.


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Prices for upcoming dates

October 2026
November 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.



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