Hotel Rancho Encantado

$125

/ night

Avg. for October

Prices for Hotel Rancho Encantado

Select dates to see prices and availability

$125

/ night

Avg. for October

Monthly average prices

Nightly prices at Hotel Rancho Encantado average $125 in June, the cheapest month, and $202 in February, the most expensive, based on the last 12 months.

Average nightly price at Hotel Rancho Encantado by month, last 12 months (USD)
Month	Average price
January	$182
February	$202
March	$188
April	$180
May	$146
June	$125
July	$154
August	$171
September	$131
October	$125
November	$160
December	$172

Most expensive: February (~$202)

Cheapest: June (~$125)

About this property

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.

Business amenities

Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Planning an event in Bacalar? This hotel has 1216 square feet (113 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining

Enjoy Mexican cuisine at Los Hechizos, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Rooms

Make yourself at home in one of the 35 air-conditioned guestrooms. Rooms have private furnished patios. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and a turndown service, and housekeeping is provided daily.

Location

With a stay at Hotel Rancho Encantado in Bacalar, you'll be on a lake, a 3-minute walk from Lake Bacalar and a 3-minute drive from Laguna Bacalar Ecological Park. This beach hotel is 1.4 mi (2.3 km) from Polytechnic University of Bacalar and 1.7 mi (2.7 km) from Ecopark Bacalar.

What's nearby

Lake Bacalar(0.2 miles)
Polytechnic University of Bacalar(1.5 miles)
Ecopark Bacalar(1.6 miles)
Laguna Bacalar Ecological Park(1.6 miles)
Zócalo(2.2 miles)
Fort of San Felipe(2.3 miles)
Municipal Spa of Bacalar(2.6 miles)
Cenote Negro(3 miles)
Cenote Cocalitos(5.1 miles)
Cenote Azul(5.3 miles)
Cenote Esmeralda(5.8 miles)
Laguna Milagros(18.9 miles)
Ichkabal(24.5 miles)
Payo Obispo Zoo(25.3 miles)
Palacio Municipal De Othon P. Blanco(25.5 miles)
Chetumal, Quintana Roo (CTM-Chetumal Intl.)(25.3 miles)
Corozal (CZH)(33.7 miles)

Safe-Deposit Box
Private beach
Garden
Scuba Diving
Ecotours on Site
Luggage Storage

Show all

Location

Carretera Federal 307 Km 24, Bacalar, Quintana Roo, Mexico

Lake Bacalar (0.2 miles)

Polytechnic University of Bacalar (1.5 miles)

Ecopark Bacalar (1.6 miles)

Laguna Bacalar Ecological Park (1.6 miles)

Zócalo (2.2 miles)

Fort of San Felipe (2.3 miles)

More location info

Room options

Superior Studio Suite

Room details

1 King Bed

Sleeps 2

Air Conditioning

Private Bathroom

Ceiling Fan

Patio

Traditional Cabin

Room details

1 Queen Bed

2 Twin Beds

Sleeps 4

398 ft²

Air Conditioning

Private Bathroom

Ceiling Fan

Patio

Double Suite, Lagoon View

Room details

2 Full Beds

Sleeps 4

Air Conditioning

Rollaway or Extra Beds (Free)

Private Bathroom

Patio

Casita Laguna Superior

Room details

1 King Bed

1 Twin Bed

Sleeps 3

Deck or Patio

Air Conditioning

Private Bathroom

Ceiling Fan

Patio

Outdoor Private Spa Tub

Exclusive Villa

Room details

1 King Bed

and

2 Full Beds

Sleeps 4

969 ft²

Separate Dining Area

Deck or Patio

Air Conditioning

Kitchenette

Microwave

Patio

Cabin, Lake View

Room details

1 King Bed

and

2 Twin Beds

Sleeps 4

Air Conditioning

Private Bathroom

Crib(s) (Free)

Patio

Superior Suite, Garden View

Room details

1 King Bed

Sleeps 2

Air Conditioning

Private Bathroom

Ceiling Fan

Patio

Garden Master Suite

Room details

1 King Bed

and

2 Twin Beds

Sleeps 4

Air Conditioning

Private Bathroom

Ceiling Fan

Patio

Garden Double Room with Ac

Room details

2 Full Beds

Sleeps 4

Air Conditioning

Rollaway or Extra Beds (Free)

Private Bathroom

Patio

Room, 1 King Bed, Garden View

Room details

1 King Bed

Sleeps 2

Air Conditioning

Private Bathroom

Ceiling Fan

Patio

Master Suite Lagoon View

Room details

1 King Bed

and

2 Twin Beds

Sleeps 4

Air Conditioning

Rollaway or Extra Beds (Free)

Private Bathroom

Patio

Guest reviews of Hotel Rancho Encantado

9.3

Superb

Based on 1,000 verified reviews

Who stays here?

Business

Couple

57%

Family

28%

Group

11%

Solo

What guests think

AI-generated summary based on recent guest reviews

Hotel Rancho Encantado consistently earns praise for its serene lagoonfront setting amid nature, clean and comfortable cabins, and welcoming staff, with many guests enjoying the dock, warm jacuzzi, pool, and free kayaks or paddle boards.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

However, reviews also mention limited and sometimes slow restaurant service, occasional unavailable menu items, and mixed dining value. A few guests note hard mattresses or pillows, dim lighting, obstructed views, or road noise in some garden rooms, plus occasional maintenance or pest issues. Expect a peaceful, nature-forward stay with excellent lagoon access and relaxing amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Lagoonfront amenities stand out: a dock, pool, very warm jacuzzi, and free kayaks/SUP, plus convenient boat tours. Some note the pool can be cold and that common areas or maintenance feel limited at times.

Related guest reviews

Marysol

Jan 11, 2023

Stayed 19,367 nights

Todo me gusto! quede muy satisfecha por la atención del personal, las instalaciones son muy bonitas, acogedoras, hay espacio. Lo único que no me gusto es que el agua de la alberca esta helada, deberían ponerle calefacción, el jacuzzi está increíble!

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Alehira

Mar 30, 2024

Stayed 6 nights

El hotel está muy lindo con un gran mantenimiento. Es muy adecuado para niños y familias. Tiene un ambiente 100% familiar , mis hijos la pasaron muy bien. La comida está rica . Acceso a la laguna directo

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Ricardo

Aug 28, 2024

Stayed 2 nights

Muy buen servicio, facilidad para entrar a la laguna. Buena alberca, mejor jacuzzi super calientito, kayaks a la disposición

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Andy

Nov 2, 2025

Stayed 2 nights

Unfortunately, I messed the booking up so we ended up in garden rooms rather than the lagoon rooms which meant we didnt get the experience we were hoping for. Staff very friendly and helpful, and great location plus free use of kayaks etc. Maybe not as much access to swings, hammocks, etc as we'd thought, and noticeable road noise; but, again, we were expecting to have dedicated seating and lagoon access. Marginal price difference between rooms so go for lagoon cottages. Hotel automatically adds service charge even if you leave staff a tip which is a bit naughty.

Clément

Mar 26, 2022

Stayed 2 nights

We had a great stay in Rancho Encantado. It is surrounded by nature (trees, plants, water, ...), so relaxing! There's even a jacuzzi which is actually very warm, perfect to kick back and relax. We used the free kayaks and paddle boards, went for a Laguna tour organized by the hotel. The restaurant is facing the water, just perfect !

Paul

May 14, 2025

Stayed 4 nights

The hotel is an oasis on teh Lake with great waterfront location with on-site pool, restaurant and dock facilities.

Daniel

Jul 17, 2022

Stayed 1 night

Wir wurden sehr freundlich empfangen und es gab eine kleine Tour durch die Anlage. Das Zimmer war sehr sauber und schön hergerichtet. Die Speisen im Restaurant sind sehr lecker und die Preise nicht überrissen. Der Zugang zur Lagune ist problemlos über mehrere Treppen möglich. Kayak und SUP können kostenlos geliehen werden ( ab 6 Uhr ) Sehr empfehlenswert*

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Sylvia

Jul 4, 2025

Stayed 1 night

Hotel hermoso y tranquilo con acceso a la laguna.

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Taylor

Mar 6, 2023

Stayed 2 nights

Right on the water with a view of the lake from our bed. The wifi and air conditioning worked well. Our daughter really enjoyed the hot tub and swimming pool. Definitely take the boat ride with Santo, he’ll bring you to 5 different spots two of them you can swim in. The restaurant is ok but it’s nothing to write home about. The staff were all super friendly and helpful. We rented a car and drove into the town of bacalar ,which is like 5 minutes away, and spent the day looking at an old fort and eating foods. My family and I had a great time.

Elizabeth

Oct 17, 2025

Stayed 1 night

Excellent hotel for relaxing right on the lagoon. Very clean, staff is friendly, love their dock, pool, jacuzzi. Beds and rooms are very clean and comfortable beds.

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Cleanliness

Many guests describe the property and rooms as very clean and well maintained. There are occasional issues such as odors, missed housekeeping, or insects reported in some rooms.

Related guest reviews

Adriana

Dec 2, 2024

Stayed 3 nights

El lugar es muy lindo, pero el servicio al cliente deja mucho que desear, varias veces no encontrábamos a quien solicitarle servicios y no estan al pendiente en la zona de alberca, ni muelle, debíamos andar buscando a los meseros, se nos descompuso el aire acondicionado y nos pusimos en contacto con recepción y nos dijeron que irían hasta el otro día a revisar, porque no era horario de atención y todo la noche la pasamos sin aire, en cuestión de alimentos, también les falta un poco, tienen cosas ricas, pero otras les falta mucho sabor. En cuanto a limpieza les falta poner mas atención al momento de limpiar las habitaciónes, dejaban basura y no limpiaban adecuadamente.

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alejandra

Sep 30, 2025

Stayed 1 night

Nos dieron una habitación infestada de ciempiés, pedí ayuda y nos ofrecieron fumigar (a las 10pm y con un bebé) o cambiarnos y lo pedimos otra habitación. Nos dijeron que eso era “normal” de ese lado del hotel. Muy ma por dar a los huéspedes una habitación que saben que tiene eso. Las camas estaban llenas de ciempiés, todo el piso, los muebles, el baño, todo. Nos dieron una habitación interior pero dijeron que “era lo mismo”. Nunca nos atendió ni el gerente ni el concierge. Además no quisieron facturar alegando que es la página aunque en otros hoteles del mismo viaje si lo facturaron.

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PERLA ITZURI

May 19, 2025

Stayed 1 night

Instalaciones hermosas, limpieza impecable, excelente servicio del personal y hermosa vista. Los alimentos de buen sabor.

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Karen

Oct 21, 2025

Stayed 5 nights

Everything was in great conditions super clean and comfortable.

Norma

Sep 25, 2025

Stayed 3 nights

Very clean, very quiet, beautiful installations. All perfect

Octavio Cansigno

Sep 20, 2023

Stayed 8 nights

Pasamos una agradable estancia , solo tuvimos un inconveniente que es difícil de control por la picadura de un alacrán dentro de la habitación, lo bueno fue que no pasó a mayores pero todo lo demás estuvo muy a gusto. Sugerencia tener un botiquín médico más completo a disposición

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Maria

Dec 8, 2022

Stayed 19,333 nights

Todo está perfecto, limpieza, habitaciones, instalaciones, servicio etc… etc

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Mar 22, 2023

Stayed 1 night

Beautiful property, very well maintained and clean. Cabin on the water was really nicely laid out, allowing good privacy while not too far from facility amenities. Serene and peaceful feel.

Stéphanie

Nov 20, 2025

Stayed 2 nights

Personnel de réception pas très agréable notre chambre bungalow sur lagon présente une forte odeur de canalisation nous l avons signalé et la personne de la réception disait ne rien sentir et n a rien fait Nous sommes arrivés 45 minutes avant le chef it la chambre était faite mais il nous ont fait attendre 16h heure tardive pour accéder à une chambre après un long voyage Piscine gelé et surtout vous n êtes pas du bon côté de la lagune si vous recherchez une eau transparente il faut prendre un hôtel plus au sud de bacalar Rapport qualité prix pas à la hauteur vraiment déçu de l accueil et des infrastructures pour le prix

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Elizabeth

Oct 17, 2025

Stayed 1 night

Excellent hotel for relaxing right on the lagoon. Very clean, staff is friendly, love their dock, pool, jacuzzi. Beds and rooms are very clean and comfortable beds.

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Rooms

Spacious, comfortable cabins—especially lagoon-front units with private decks or piers—offer relaxing spaces and views. Some report hard pillows/mattresses, dim lighting, obstructed views from certain rooms, older finishes, road noise on the garden side, and TVs not being standard.

Related guest reviews

karla

Sep 10, 2025

Stayed 4 nights

En general bien. Solo q la habitacion tiene solo luz indirecta, es bastante obscura a pesar de prender todo; la gente de chetumal es bastante inhospita

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Eleine

Nov 27, 2023

Stayed 2 nights

The hotel is quiet, and the setting is very relaxing. The rooms are clean and comfortable. Although the mattress was a bit hard. The gardens are beautiful and well-maintained. If you are reserving with Expedia, make sure to call the property to check if your lagoon view room is downstairs or upstairs. The downstairs ones have their own private mini-deck.

Rosa

Oct 3, 2024

Stayed 4 nights

ESTA EXCELENTE EL SERVICIO, SOLO SUGIERO PONER TELEVISIÓN EN LAS HABITACIONES

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Katherine

Jan 7, 2024

Stayed 2 nights

The location on the lake is stunning, although manage your lake view from rooms as it’s very obstructed by trees (which are beautiful and osprey land on them). Getting to/from the hotel is only feasible by car, with a barking dog patrolling the outside road, if you do try and walk. The outdoor communal areas were not the most comfortable to and relax in

Paola

Mar 30, 2025

Stayed 1 night

Increíble cuarto con muelle privado

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Andy

Nov 2, 2025

Stayed 2 nights

Sonia

Aug 30, 2024

Stayed 3 nights

Bel endroit dans la nature . Personnel très agréable et sympathique aussi bien à l’accueil qu’au restaurant. Tour en bateau sur la lagune possible depuis l’hôtel. Guide super qui parle plusieurs langues dont le français . Restaurant sur place très bon et pas excessif. On a eu la chance de voir dans les arbres de l’hôtel des singes hurleurs et des petits écureuils. Lit pour 2 personnes petit. Et pas de télé dans la chambre .

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Charlene

Nov 9, 2025

Stayed 2 nights

Établissement au bord du lagon avec accès privé, certaines chambres ont même un accès personnel. Ce que je pourrais reprocher, c’est les bus entier de touristes qui arrivent à l’heure du repas pendant que vous êtes tranquillement au bord de la piscine… À refaire, je choisirais un établissement plus petit. Les chambres sont confortables avec terrasse, mais quand même Plutôt vieillissant. Très compliqué de communiquer avec le personnel qui ne parle pas un mot d’anglais.

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M S

Sep 25, 2025

Stayed 1 night

Hermoso Hotel, superó mis expectativas! Es un lugar maravilloso, la atención del personal excelente… las habitaciones con vista a la Laguna son lo máximo! Súper limpias y muy espaciosas. La cocina es buenísima, no hay necesidad de ir a otro lado a desayunar, comer o cenar. Disfrutamos el recorrido en Bote que fue una maravilla. Realmente pasamos una estancia increíble.

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Oscar

Oct 31, 2024

Stayed 2 nights

Las habitaciones que tienen acceso a la laguna están increíbles! Cómodas, espaciosas y con mobiliario para pasar un buen rato en el sol y en el agua.

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Service

Staff are frequently praised as friendly, attentive, and helpful, with standout concierge support. Recurring critiques include slow restaurant service, strict 4 pm room access, and occasional miscommunication or billing issues.

Related guest reviews

Francisco

Nov 19, 2024

Stayed 2 nights

Una experiencia increíble, el hotel está muy bien cuidado, la atención del personal es excepcional. Desde que bajamos del taxi nos hicieron sentir como en casa, y el Concierge Alexander nos ayudó con cada detalle de la estancia.

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MONICA MACEDO

Sep 23, 2025

Stayed 4 nights

Excelente servicio por parte del personal

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Ariel

Dec 11, 2024

Stayed 1 night

Muy mala atención. Hicimos reserva para 3 pero mi marido no pudo llegar. Pedí un ajuste de tarifa y no lo hicieron. A un lado de mi cabaña estaba la cocina y tuvieron musica regional a todo volumen toda la tarde. Los meseros sin ningún interes por dar servicio

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David

Oct 2, 2023

Stayed 1 night

I didn't like the strictness about the check-in time, not allowing the guest into the room until 4pm, even if the room was already available. In many case, I was there for only one day and I had some work to do, so this useless wait was very irritating.

Jose De la

Apr 21, 2024

Stayed 4 nights

Great stay, place it’s awesome and the staff is super nice z

christopher

Jan 9, 2025

Stayed 3 nights

I would have given less stars but foe the concierge Sr Barranco. He did a wonderful job. The restaurant staff were less than helpful.

rita alejandra

Nov 27, 2024

Stayed 1 night

Desde el momento que reservamos se puso en comunicación con nosotros Alexander y ha sido realmente grata la atención de principio a fin , recomiendo el hotel en todos los aspectos, es divino y el personal hace que sea perfecto !!

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Maria de Lourdes

Apr 29, 2025

Stayed 2 nights

Deberían tener cuidado y checar las reservaciones de expedía. No querían hacer válido el bono VIP y comentaron que no estaba pagada la reserva. Al mandar la confirmación de expedía lo respetaron. Un poco lento el servicio y falta de mantenimiento en los cuartos . Sin embargo es un bonito hotel y cómodo para viajes en familia con niños .

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Robert

Oct 14, 2025

Stayed 6 nights

The week we spent at the resort was very special. The staff are wonderful and our every need was taken care of. The environment is pristine. I highly recommend this resort and the staff! We will be back.😁

Leticia

Sep 18, 2024

Stayed 3 nights

El servicio en restaurante era muy lento y la actitud de los meseros no era la mejor los primeros días. Durante la cena romántica el mesero al principio estuvo bien, pero al final se perdió y tuvimos que ir a buscarlo personalmente.

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Location

Scenic, quiet setting directly on Bacalar Lagoon, surrounded by nature. It sits a short drive from town; walking can be impractical for some, and a few mention roadside or area-related noise.

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Katherine

Jan 7, 2024

Stayed 2 nights

juan

Jun 16, 2025

Stayed 3 nights

Great location, courteous staff, highly recommend it 👍

Anne

Jun 11, 2024

Stayed 1 night

There is no better location on the lake, especially if you rent a waterfront cabana with stairs leading directly into the water! Magical location a few miles out of town for those of us who don’t like noisy bars and street traffic. Attentive, friendly staff. Awesome swimming and views. Functioning AC. Pleasant, reasonably priced restaurant right overlooking the water. Truly a gem of a hotel. The rooms are spacious, simple, yet very clean and architecturally soothing. Elegant simplicity sums it up!

Kuros

Nov 18, 2025

Stayed 3 nights

Tolle Lage und Ambiente.

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PATRICIA GALVEZ

Jun 12, 2024

Stayed 4 nights

Solo tienen un restaurante, pero la comida deliciosa. El personal muy amable. Está un poco retirado del pueblo para ir caminando al centro, pero en taxi está a 15 minutos. Hay que llevar algo contra los piquetes de mosquitos y bichitos. Y no tienen tiendita donde poder comprar un snack, así que llévalos. Por lo demás, todo bien.

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Paul

May 14, 2025

Stayed 4 nights

The hotel is an oasis on teh Lake with great waterfront location with on-site pool, restaurant and dock facilities.

Amy

Mar 10, 2023

Stayed 3 nights

The setting is amazing-surrounded by jungle, and directly on the lagoon. The views are outstanding!

Stanislas

Aug 15, 2024

Stayed 2 nights

Site incroyable directement sur l’eau et très bien intégré.

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William

Jan 2, 2024

Stayed 2 nights

Es de los hoteles más grandes de Bacalar, que conservan la flora del lugar. La ubicación del hotel es de la mejores, yo estaba decidiendo entre este y el Mia, la sorpresa fue que están uno a lado del otro por lo que la zona de la laguna es la misma. Si bien es cierto que están “alejados” del centro de Bacalar es un viaje en taxi de 7 min, caminado es una hora. Es un lugar para ir a relajarte, ya que no hay ruido, no hay televisión, pero si hay wifi. En cuanto a la comida su restaurante tiene algunas opciones, la comida es buena, sin embargo el tiempo de espera para que te lleven los platillos excede los 35 minutos, por lo que debes tener mucha paciencia. En mi visita hubo platillos que ofrecían en la carta pero nunca estuvieron disponibles. El mismo hotel ofrece opciones de tours para conocer la laguna y sus alrededores, en mi opinión son muy accesibles, ya que te evitas el andar buscando o moverte a otro lugar para hacer algún tour, ya que tienen muelle propio y lanchas. La habitación que me tocó estaba genial ya que tenía su propia entrada a la laguna con sus propios camastros y terraza para descansar y estar por tu lado. Lo que sí debe considerar el hotel es que sus almohadas son muy duras, sus colchones igual, en un lugar que se busca descansar es indispensable que el lugar donde se duerme sea el más cómodo ya que eso arruina por completo la experiencia ya que uno amanece con dolor de cuello o de espalda. En términos simples el hotel es “bueno” y la laguna es bella.

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Brenda Cruz

May 24, 2024

Stayed 4 nights

El acceso y facilidades para entrar a la Laguna de Bacalar es fantástico, la atención del personal súper, el hotel esta muy cerca del centro.

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Dining

Many enjoy tasty food and satisfying breakfasts at the on-site restaurant. Repeated feedback cites limited variety, items sometimes unavailable (e.g., pizza), slow service, and value concerns.

Related guest reviews

Fernanda

Oct 2, 2025

Stayed 2 nights

El lugar es hermoso el personal muy atento y amable, la comida en el restaurant del hotel es muy rica y ademas el lugar tiene una vista preciosa Definitivamente es un lugar ideal para relajarse Ampliamente recomendado

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Mario

Jun 11, 2025

Stayed 3 nights

Excellent hotel and restaurant. I would recommended 100%

Mathias

Apr 10, 2024

Stayed 1 night

Cozy and nice place but the food at the restaurant is very poor!

PERLA ITZURI

May 19, 2025

Stayed 1 night

Instalaciones hermosas, limpieza impecable, excelente servicio del personal y hermosa vista. Los alimentos de buen sabor.

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Alexia

Sep 3, 2024

Stayed 4 nights

Sin duda regresaría a hospedarme aquí, la comida del restaurante es muy deliciosa, sobre todo la pizza, la estancia es muy tranquila y limpia, para pasar un buen rato de descanso.

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Dayra

Mar 30, 2025

Stayed 1 night

Muy bonita propiedad, instalaciones muy padres, aunque ese lado de la laguna hay piedritas para meterse y hay más viento. Recomendaría mejorar el servicio de comidas, no son tan buenas, el desayuno es mejor

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Selene Colorado

Sep 26, 2025

Stayed 3 nights

Es un lugar hermoso, la laguna es una maravilla, el trato del personal es muy amable y siempre estan atentos y dispuestos a atenderte de l mejor manera; sin embargo me parecieron un poco lentos en el servicio del restaurante y el menú ahí no es muy variado.

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Indira

Jul 6, 2025

Stayed 3 nights

Excelente atención por parte del personal. Las habitaciones muy cómodas y limpias, la comida del restaurabte deliciosa, lo único que aiempre comento es que deberiam extender el horario del almuerzo, cuando se está de vacaciones se busca despertar tarde y encontrar aún café y pancakes sería excelente.

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Fernando

May 12, 2025

Stayed 2 nights

Excelente para descanso, buena limpieza y buen acceso al lago. AlbercS y Jacuzzi limpio. Servicio de comida demasiado caro para lo que es. Sin varieda.

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Vanesa

Sep 29, 2023

Stayed 3 nights

The staff was friendly and kept the place clean. We went during low season so the food options on the menu were not always available. I wish their wood fired pizza was available.

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Laura St.

Jun 13, 2026

Stayed 5 nights

Incredibly gorgeous and wonderful place. Excellent place to enjoy all Bacalar has to offer.

Denise

Jun 4, 2026

Stayed 3 nights

We literally had the best room in the whole place. Located on the lagoon with a dock with two chairs and our own private tub out front it was like our own private paradise. The staff was sweet and friendly and gracious. We ate breakfast at the restaurant every day and got drinks and dinner from them also. Salvador was so sweet and friendly when checking us in and Abel was not only the “water activities director “ ( aka lent our kayaks and SUPs) but took us out on a boat tour with some other folks. On our second day we did the boat tour offered by the hotel and it was amazing! Abel gave us all sorts of information and education about the lagoon as we cruised… Halfway through the tour a giant squall hit and we were pelted with the rain storm, in the amazing warm water. Luckily it was all adults and we are having the best time so we all got in the water and swam and exfoliated ourselves with the sand and laughed together. Then the sun came out and we continued on and went to the Pirates Cove where we laughed and drink beer and had an amazing day . The restaurant staff were fantastic and brought my husband breakfast dessert and welcomed us every day . When we got home I asked him what his favorite part was and he said the boat ride at Bacalar ❤️ we hated to leave and will absolutely return. The water was the clearest and purest we’ve ever been in and those seven colors aren’t a joke. Thank you so much for our stay❤️❤️❤️

Zeida

May 26, 2026

Stayed 2 nights

The lighting was horrible. Especially the bathroom lighting Staff was excellent , very attentive courteous no other complaints but the lighting

James

May 25, 2026

Stayed 2 nights

The staff was great and the location was a dream. I loved the painted floor and personal dock in our cabin

Rosa Isela

May 18, 2026

Stayed 1 night

The room was clean the priperty too. We did not use the pool or have breakfeast as we had to leave early but dinner was delicious and they made it extra special as it was my moms bday and played the mañanitas for us and beought out a special cheesecake

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 00:00

Before 12:00

Security deposit

MXN 3000 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Hotel Rancho Encantado

Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:30 AM to 10:00 AM for a fee, approximately MXN 200 to 500 for adults and children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM until 10:00 PM, and check-out is at 12:30 PM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance.

Are airport shuttle services available?

Yes, a roundtrip airport shuttle is provided for a surcharge of MXN 560.00 per person, available 24 hours. Guests must contact the property with arrival details before travel.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Specific room accessibility features are not detailed.

Where is the property located in relation to key landmarks?

The property is located on a lake, within a 5-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. It is approximately 1.4 mi from Polytechnic University of Bacalar and 1.7 mi from Ecopark Bacalar.

Does the property have a swimming pool?

Yes, there is an outdoor pool available, with access from 8:00 AM to 10:00 PM. The pool is seasonal.

What are the policies for guests staying with children?

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. Guests are encouraged to inquire directly with the property for specific needs.

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Prices for upcoming dates

October 2026

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10 $121
11 $119	12 $130	13 $137	14 $161	15 $163	16 $156	17 $164
18 $183	19 $183	20 $164	21 $164	22 $164	23 $195	24 $154
25 $124	26 $139	27 $260	28 $147	29 $152	30 $160	31 $160

November 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

2026-10-10: 120.69999137496949USD
2026-10-11: 119.45193621673585USD
2026-10-12: 129.98472378463745USD
2026-10-13: 136.51336537017824USD
2026-10-14: 160.86366776428224USD
2026-10-15: 163.33902545318605USD
2026-10-16: 156.28280728759768USD
2026-10-17: 163.52193576202393USD
2026-10-18: 182.73370637054444USD
2026-10-19: 183.16168230438234USD
2026-10-20: 163.63636581878663USD
2026-10-21: 163.69929038391115USD
2026-10-22: 163.63636581878663USD
2026-10-23: 195.05213446044922USD
2026-10-24: 154.41252373809814USD
2026-10-25: 124.15490214538575USD
2026-10-26: 138.8111547569275USD
2026-10-27: 260.18960662231444USD
2026-10-28: 146.6457759475708USD
2026-10-29: 151.50660885772706USD
2026-10-30: 160.2367640487671USD
2026-10-31: 160.14443707885744USD
2026-11-01: 150.23109151153565USD
2026-11-02: 179.3406859527588USD
2026-11-03: 188.85325281066895USD
2026-11-04: 167.92236462097168USD
2026-11-05: 247.9167351654053USD
2026-11-06: 207.8214450088501USD
2026-11-07: 219.99157899322512USD
2026-11-08: 194.62183368530276USD
2026-11-09: 161.97241193542482USD
2026-11-10: 201.64136722259522USD
2026-11-11: 149.92140897369384USD
2026-11-12: 200.73223460998537USD
2026-11-13: 239.1342710449219USD
2026-11-14: 258.90796947326663USD
2026-11-15: 216.829811907959USD
2026-11-16: 184.2051599746704USD
2026-11-17: 185.11489089202882USD
2026-11-18: 153.95456418914796USD
2026-11-19: 173.6746887008667USD
2026-11-20: 304.692026651001USD
2026-11-21: 221.52932476348877USD
2026-11-22: 191.34944859924317USD
2026-11-23: 171.14635540008547USD
2026-11-24: 196.48864706726076USD
2026-11-25: 195.7872287689209USD
2026-11-26: 202.1373105758667USD
2026-11-27: 255.4990683380127USD
2026-11-28: 258.06806926727296USD
2026-11-29: 225.95466019439698USD
2026-11-30: 214.90091158752443USD
2026-12-01: 144.71545679016114USD
2026-12-02: 140.2628643043518USD
2026-12-03: 187.72090124359133USD
2026-12-04: 164.46985561676027USD
2026-12-05: 162.94874271850588USD
2026-12-06: 196.14292948913575USD
2026-12-07: 135.66886676483156USD
2026-12-08: 149.94927288055422USD
2026-12-09: 171.39887419281007USD
2026-12-10: 177.39927251586914USD

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Check-in must be done by someone who is at least 18 years old.

You'll be required to pay the following fully refundable deposit.

Breakage deposit: MXN 3000.00 per stay

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Pool access available from 8:00 AM to 10:00 PM.
One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Contactless check-in and contactless check-out are available.

Business details

Property registration number 001-025-002544/2026

Fee for cooked-to-order breakfast: approximately MXN 200 to 500 for adults, and MXN 200 to 500 for children
Airport shuttle fee: MXN 560.00 per person (roundtrip)
Airport shuttle fee per child: MXN 560.00 (roundtrip), (from 2 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Su	Mo	Tu	We	Th	Fr	Sa
1 $150	2 $179	3 $189	4 $168	5 $248	6 $208	7 $220
8 $195	9 $162	10 $202	11 $150	12 $201	13 $239	14 $259
15 $217	16 $184	17 $185	18 $154	19 $174	20 $305	21 $222
22 $191	23 $171	24 $196	25 $196	26 $202	27 $255	28 $258
29 $226	30 $215