Virgin Hotels New York City
$507
/ night
Avg. for October
Prices for Virgin Hotels New York City
Select dates to see prices and availability
$507
/ night
Avg. for October
Monthly average prices
Nightly prices at Virgin Hotels New York City average $313 in February, the cheapest month, and $592 in September, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $317 |
| February | $313 |
| March | $350 |
| April | $410 |
| May | $452 |
| June | $485 |
| July | $454 |
| August | $329 |
| September | $592 |
| October | $507 |
| November | $475 |
| December | $556 |
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Oct · $507
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Most expensive: September (~$592)
Cheapest: February (~$313)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour fitness center, a seasonal outdoor pool, and bicycles to rent. Additional features...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour fitness center, a seasonal outdoor pool, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 8 meeting rooms available for events.
Dining
Enjoy American cuisine at Everdene, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 463 guestrooms featuring minibars and espresso makers. 55-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Location
With a stay at Virgin Hotels New York City, you'll be centrally located in New York, within a 10-minute walk of Empire State Building and Madison Square Garden. This luxury hotel is 1 mi (1.6 km) from Times Square and 1.1 mi (1.8 km) from Rockefeller Center.
What's nearby
5th Avenue(0.1 miles)
Madison Square Park(0.3 miles)
Herald Square(0.3 miles)
Macy's(0.3 miles)
Empire State Building(0.3 miles)
Madison Square Garden(0.4 miles)
Bryant Park(0.5 miles)
Broadway(0.6 miles)
Chelsea Hotel(0.6 miles)
Times Square(0.7 miles)
New York Public Library(0.7 miles)
The High Line Park(0.8 miles)
One Vanderbilt(0.9 miles)
Grand Central Terminal(1 miles)
Rockefeller Center(1 miles)
LaGuardia Airport (LGA)(10 miles)
Teterboro, NJ (TEB)(12.2 miles)
Newark Liberty Intl. Airport (EWR)(17.5 miles)
John F. Kennedy Intl. Airport (JFK)(17.4 miles)
Linden, NJ (LDJ)(23.2 miles)
Parking
Restaurant
Swimming pool
Business Center
Room Service
Valet Parking
Location
1227 Broadway, NoMad, New York, New York (and vicinity), New York, United States of America
5th Avenue (0.1 miles)
Madison Square Park (0.3 miles)
Herald Square (0.3 miles)
Macy's (0.3 miles)
Empire State Building (0.3 miles)
Madison Square Garden (0.4 miles)
Room options
3
Room, City View (Sky Chamber City View)
Room details
1 King Bed
Sleeps 2
270 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds with Viewith Adapted)
Room details
2 Full Beds
Sleeps 4
393 ft²
Air ConditioningHeatingWi-Fi (Free)
1
Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace Adapted)
Room details
1 King Bed
Sleeps 2
580 ft²
Air ConditioningHeatingWi-Fi (Free)
1
Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)
Room details
1 King Bed
Sleeps 2
480 ft²
Air ConditioningHeatingWi-Fi (Free)
3
Grand Suite, City View (Sky Grand Chamber Suite City View)
Room details
1 King Bed
Sleeps 2
555 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Room, 1 King Bed (Chamber King)
Room details
1 King Bed
Sleeps 2
270 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Room, 2 Double Beds, Accessible (Chamber 2 Double Beds Adapted)
Room details
2 Full Beds
Sleeps 4
393 ft²
Air ConditioningHeatingWi-Fi (Free)
3
Room, 1 King Bed, Accessible, City View (Sky Chamber King City View Adapted)
Room details
1 King Bed
Sleeps 2
323 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Room, 2 Double Beds (Chamber 2 Double Beds)
Room details
2 Full Beds
Sleeps 4
335 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Room, 1 King Bed (Sky Chamber King Empire View)
Room details
1 King Bed
Sleeps 2
283 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Room, 1 King Bed, Accessible (Chamber King Adapted)
Room details
1 King Bed
Sleeps 2
322 ft²
Air ConditioningHeatingWi-Fi (Free)
4
Suite, Multiple Beds (Richard's Flat King Suite)
Room details
2 King Beds
Sleeps 4
2799 ft²
Air ConditioningHeatingWi-Fi (Free)
9
Penthouse, Multiple Beds (Penthouse King Suite)
Room details
2 King Beds
Sleeps 4
1678 ft²
Air ConditioningHeatingWi-Fi (Free)
3
Grand Suite (Sky Grand Chamber Suite Empire Views)
Room details
1 King Bed
Sleeps 2
630 ft²
Air ConditioningHeatingWi-Fi (Free)
1
Grand Suite, 1 King Bed (Grand Chamber King Suite)
Room details
1 King Bed
Sleeps 2
477 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Room, 2 Double Beds (Sky Chamber 2 Double Beds with Viewith)
Room details
2 Full Beds
Sleeps 4
335 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Virgin Hotels New York City
8.5
Very good
Based on 3,410 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Virgin Hotels New York City draws praise for its central location and striking Empire State Building views, modern rooms, and often friendly staff, while repeated complaints focus on restricted pool access, slow elevators, noise, and inconsistent service and housekeeping.
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What guests think
Virgin Hotels New York City draws praise for its central location and striking Empire State Building views, modern rooms, and often friendly staff, while repeated complaints focus on restricted pool access, slow elevators, noise, and inconsistent service and housekeeping.
Several guests also experienced A/C or room maintenance issues and found some rooms small or beds too soft, though many appreciated the thoughtful layout. Dining feedback is mixed: attractive venues but slow or inconsistent breakfast and room service, limited in-room dining hours, and high prices. Overall, expect a stylish base with appealing amenities, but be prepared for occasional trade-offs in service and logistics.
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AI-generated summary based on recent guest reviews
Facilities
Rooftop pool access is restricted (short morning window for guests/families, then paid reservations/21+), and several found it crowded or closed; spa access typically costs extra. Gym feedback is positive, but elevators are slow/awkward and valet is pricey.
Related guest reviews
6
Fiona
Jul 21, 2025
·
Stayed 3 nights
Easy location for sightseeing. Rooms felt quite cramped. Lifts were very annoying and keycard kept inactivating. Pool only available for guests 8-11 which it didn’t make clear on the website otherwise you had to pay and reserve a lounger
Easy location for sightseeing. Rooms felt quite cramped. Lifts were very annoying and keycard kept inactivating. Pool only available for guests 8-11 which it didn’t make clear on the website otherwise you had to pay and reserve a lounger
8
Charlotte
Jul 8, 2025
·
Stayed 1 night
This was a very modern and comfortable room however it is very much let down by poor organisation. We had paid for breakfast and when we went to the restaurant, we were told it was full and would have to wait 30 minutes for a table. We were given the option to order it as a take away and sit on a table "outside" the restaurant, although pretty much is the same area. Our food was therefore served in paper take out boxes which I don't expect for the price we paid for the hotel. The pool is great but don't bother going if you aren't an influencer as it's taken over by people who have booked to go to the pool to take photos. No kids are allowed except a tiny window of time in the morning which is crazy. Staff very generally unhelpful. Minor point but don't try and go anywhere in a rush as the lifts are a joke and you spend around 5-10 minutes waiting for one, the queues were crazy. On the plus side, the views from the bar and restaurant areas are incredible and the food in the evening was brilliant. The location is great but for the price I just don't think you are getting a good service all round.
This was a very modern and comfortable room however it is very much let down by poor organisation. We had paid for breakfast and when we went to the restaurant, we were told it was full and would have to wait 30 minutes for a table. We were given the option to order it as a take away and sit on a table "outside" the restaurant, although pretty much is the same area. Our food was therefore served in paper take out boxes which I don't expect for the price we paid for the hotel. The pool is great but don't bother going if you aren't an influencer as it's taken over by people who have booked to go to the pool to take photos. No kids are allowed except a tiny window of time in the morning which is crazy. Staff very generally unhelpful. Minor point but don't try and go anywhere in a rush as the lifts are a joke and you spend around 5-10 minutes waiting for one, the queues were crazy. On the plus side, the views from the bar and restaurant areas are incredible and the food in the evening was brilliant. The location is great but for the price I just don't think you are getting a good service all round.
8
Ryan
Aug 22, 2025
·
Stayed 2 nights
Gym was tight. Checkin was slow (issues processing Expedia reservations?)
Gym was tight. Checkin was slow (issues processing Expedia reservations?)
2
Marlin
Aug 28, 2025
·
Stayed 1 night
The smoke/fire alarm went off multiple times between 6 am and 10:30 am (5 times+). Each time, a long-winded announcement followed where they said they were investigating. Followed by another announcement that it was a false alarm. I booked the hotel to rest after a night out in the city. However, it would have been easier to rest on a bench in Moynihan Station. I will not be staying here again.
The smoke/fire alarm went off multiple times between 6 am and 10:30 am (5 times+). Each time, a long-winded announcement followed where they said they were investigating. Followed by another announcement that it was a false alarm. I booked the hotel to rest after a night out in the city. However, it would have been easier to rest on a bench in Moynihan Station. I will not be staying here again.
8
mihkel
Aug 16, 2025
·
Stayed 3 nights
the hotel was excellent and the checxk in was smooth and the room was ready before 3:00. the bar and pool are fun and the location is good. The room is bright and comfortable. the only complaint is that the elevator key card system is difficult and frustrating
the hotel was excellent and the checxk in was smooth and the room was ready before 3:00. the bar and pool are fun and the location is good. The room is bright and comfortable. the only complaint is that the elevator key card system is difficult and frustrating
10
Kamran
Aug 31, 2025
·
Stayed 1 night
Best view but pool was not ready
Best view but pool was not ready
10
Daniel
Aug 12, 2025
·
Stayed 1 night
The pool is really nice, but it's only available for guests without a pool reservation for 3 hours in the morning.
The pool is really nice, but it's only available for guests without a pool reservation for 3 hours in the morning.
4
jill
Sep 22, 2025
·
Stayed 7 nights
Tv didn’t work, then shower head didn’t work, then coffeemaker didn’t work, we didn’t get coffee a couple days, , elevator had problems…kept passing up our floor, the work out room was ok but a treadmill needed fixing …no recumbent bike. Was told my massage was a special for $99 n got charged $130 …turns out there was no special…massage was good but steam room not steamy
Tv didn’t work, then shower head didn’t work, then coffeemaker didn’t work, we didn’t get coffee a couple days, , elevator had problems…kept passing up our floor, the work out room was ok but a treadmill needed fixing …no recumbent bike. Was told my massage was a special for $99 n got charged $130 …turns out there was no special…massage was good but steam room not steamy
2
Melanie
Jul 27, 2025
·
Stayed 2 nights
Location was great but the hotel hosted a party Saturday evening with loud noise until 3am. I don’t think that is fair to guests who were not informed that they would be unable to sleep and enjoy their accommodations for one night. In addition, there was a separate “destination” charge per night that wasn’t revealed to me by my third party booking. There were long waits in the lobby most times if the day and they never answer the phone. Use of their rooftop pool required reservations and a minimum food/drink fee (except for Sat morning from 8-11am) I would not stay here again and cannot recommend to anyone who wants a responsive and respectful staff and hotel noise policies.
Location was great but the hotel hosted a party Saturday evening with loud noise until 3am. I don’t think that is fair to guests who were not informed that they would be unable to sleep and enjoy their accommodations for one night. In addition, there was a separate “destination” charge per night that wasn’t revealed to me by my third party booking. There were long waits in the lobby most times if the day and they never answer the phone. Use of their rooftop pool required reservations and a minimum food/drink fee (except for Sat morning from 8-11am) I would not stay here again and cannot recommend to anyone who wants a responsive and respectful staff and hotel noise policies.
6
Davide
Aug 6, 2025
·
Stayed 2 nights
Spa access not included with the room!
Spa access not included with the room!
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AI-generated summary based on recent guest reviews
Cleanliness
Reports are mixed: many guests found rooms clean, but multiple others cited lapses like dirty linens or surfaces and poor replenishment. Some also noted maintenance issues such as loose fixtures.
Related guest reviews
2
Jeffrey
Sep 1, 2025
·
Stayed 4 nights
Room looked beat up, not cleaned thoroughly. Very loud at night, walls are thin. Staff at front desk and security were not friendly at all. I couldn't wait to check out of this hotel, definitely not a 4 star or above.
Room looked beat up, not cleaned thoroughly. Very loud at night, walls are thin. Staff at front desk and security were not friendly at all. I couldn't wait to check out of this hotel, definitely not a 4 star or above.
2
Jessica
Jun 22, 2025
·
Stayed 2 nights
The room was dirty. I moved the sliding door, and it must not have been moved in a very long time. There was dirt in the corner of the bathroom as well. The pool was closed the entire time we were there. We called the front desk, and they said it was open and when we went, it said closed and the doors were locked. I left something behind, and they found it. I sent them a label Saturday night to send it back to me. I had to call several times Monday and Tuesday before they finally shipped it out on Wednesday. Every time I called, no one knew what I was talking about. Online stated Valet parking for $50. I was charged $75. I have paid the same amount at lesser star hotels and had a much better experience. The food at the hotel was less than mediocre, and we were forced to pay gratuity when we took it to go and didn't get served. I will never stay at this hotel.
The room was dirty. I moved the sliding door, and it must not have been moved in a very long time. There was dirt in the corner of the bathroom as well. The pool was closed the entire time we were there. We called the front desk, and they said it was open and when we went, it said closed and the doors were locked. I left something behind, and they found it. I sent them a label Saturday night to send it back to me. I had to call several times Monday and Tuesday before they finally shipped it out on Wednesday. Every time I called, no one knew what I was talking about. Online stated Valet parking for $50. I was charged $75. I have paid the same amount at lesser star hotels and had a much better experience. The food at the hotel was less than mediocre, and we were forced to pay gratuity when we took it to go and didn't get served. I will never stay at this hotel.
8
Hilary
Apr 8, 2025
·
Stayed 4 nights
We loved the hotel. Just found that the room wasn’t clean on arrival, but otherwise- wonderful, friendly and great
We loved the hotel. Just found that the room wasn’t clean on arrival, but otherwise- wonderful, friendly and great
6
Randi
Jan 3, 2025
·
Stayed 2 nights
Excellent Staff, room cleanliness was substandard.
Excellent Staff, room cleanliness was substandard.
6
Victoria
Mar 24, 2025
·
Stayed 1 night
The room has potential, but unfortunately I don’t think anyone had completely serviced my room for quite some time. There were mystery stains all over the couch that no one would be able to overlook. I’m young enough that I can usually figure out TVs/tech in general, but this one was straight up disconnected. I didn’t bother calling anyone and just watched TV on my laptop. Also, the time on the clocks were an hour off, indicating no one had changed them for daylights savings a few weeks ago. A small, but telling detail.
The room has potential, but unfortunately I don’t think anyone had completely serviced my room for quite some time. There were mystery stains all over the couch that no one would be able to overlook. I’m young enough that I can usually figure out TVs/tech in general, but this one was straight up disconnected. I didn’t bother calling anyone and just watched TV on my laptop. Also, the time on the clocks were an hour off, indicating no one had changed them for daylights savings a few weeks ago. A small, but telling detail.
10
Ali
Nov 16, 2025
·
Stayed 8 nights
Clean room, wonderful staff, basic in-room dining options and limited timing.
Clean room, wonderful staff, basic in-room dining options and limited timing.
6
Tommy
Aug 28, 2025
·
Stayed 4 nights
Nice, new building and great layout of hotel room (rather spacious for NY) and a great gym. Also our room had a fantastic view of Empire State Building. However, there are definitely some issues to work on: - Very noisy A/C in the room (why? building is brand new..) - Found our room not properly cleaned - Toilet paper holder fell off the wall - Very loud music in the outdoor terrace/restaurant over the weekend (couldn't sleep until after 1 AM..) - We asked for cleaning and fixing the toilet paper holder and had to remind the reception twice before it was finally fixed. - Our door was left open by hotel staff, after being in our room.. unacceptable, and they did offer us a 75 USD food credit as compensation - Asked for an extra duvet - nothing happened - and we had to remind them again. When we finally got an extra, house keeping removed it the day after and the show started over. - Staff located near the elevators not very welcoming, just standing there looking at their phone. Hotel building and facilities are nice, but seems a renewed focus on customer service is needed. Not sure we will be back..
Nice, new building and great layout of hotel room (rather spacious for NY) and a great gym. Also our room had a fantastic view of Empire State Building. However, there are definitely some issues to work on: - Very noisy A/C in the room (why? building is brand new..) - Found our room not properly cleaned - Toilet paper holder fell off the wall - Very loud music in the outdoor terrace/restaurant over the weekend (couldn't sleep until after 1 AM..) - We asked for cleaning and fixing the toilet paper holder and had to remind the reception twice before it was finally fixed. - Our door was left open by hotel staff, after being in our room.. unacceptable, and they did offer us a 75 USD food credit as compensation - Asked for an extra duvet - nothing happened - and we had to remind them again. When we finally got an extra, house keeping removed it the day after and the show started over. - Staff located near the elevators not very welcoming, just standing there looking at their phone. Hotel building and facilities are nice, but seems a renewed focus on customer service is needed. Not sure we will be back..
4
Kelly
Sep 2, 2025
·
Stayed 1 night
I checked in and left my bags in the room. I was running late to meet a friend. By the time I got back at 1030p I jumped in the shower and went to get in bed. As I always do I pulled back the covers to make sure the sheets were clean and there wasn’t anything gross in the bed. I’m sure glad I did! What I found were two small bugs (not sure if they were bed bugs), something white and plastic looking, and a bunch of pines. Yes pubes! I was so grossed out I pack my things and went down to the lobby. I showed the front desk a video of what my sheets looked like and waited for a new room. I would have left the hotel completely but by this time I was after 11p and I had my flight early the next day. After waiting for over 15 mins, I was given a new room. It wasn’t upgraded. I wasn’t offered a discount on my stay. I was simply given the same type of room I had previously booked and told they would “waive the $40 resort fee”. They also said they would give me a $75 hotel voucher for food. I let her know that I was leaving early the next morning and would not be eating at the hotel. I asked instead for $75 to be taken off the room fee. She said she couldn’t do it. Why? What’s the difference? Well I check my credit card statement today and they charged the fee anyway! This hotel is foul. I’d never stay here again. I was coming from an extended stay at the Thompson Central Park and that hotel was phenomenal! Service was amazing, rooms were beautiful and service perfect!
I checked in and left my bags in the room. I was running late to meet a friend. By the time I got back at 1030p I jumped in the shower and went to get in bed. As I always do I pulled back the covers to make sure the sheets were clean and there wasn’t anything gross in the bed. I’m sure glad I did! What I found were two small bugs (not sure if they were bed bugs), something white and plastic looking, and a bunch of pines. Yes pubes! I was so grossed out I pack my things and went down to the lobby. I showed the front desk a video of what my sheets looked like and waited for a new room. I would have left the hotel completely but by this time I was after 11p and I had my flight early the next day. After waiting for over 15 mins, I was given a new room. It wasn’t upgraded. I wasn’t offered a discount on my stay. I was simply given the same type of room I had previously booked and told they would “waive the $40 resort fee”. They also said they would give me a $75 hotel voucher for food. I let her know that I was leaving early the next morning and would not be eating at the hotel. I asked instead for $75 to be taken off the room fee. She said she couldn’t do it. Why? What’s the difference? Well I check my credit card statement today and they charged the fee anyway! This hotel is foul. I’d never stay here again. I was coming from an extended stay at the Thompson Central Park and that hotel was phenomenal! Service was amazing, rooms were beautiful and service perfect!
8
Francesca
Jan 7, 2025
·
Stayed 2 nights
I felt the room I was given was not very clean. I found things on the floor that should have been cleaned up. Fingerprints on surfaces showed me it was not wiped down. The robe had trash in the pockets indicating it had not been washed. I notified the front desk after night 1 and they did replace my linens as requested but they did not remove the robe. Just gave me a new one. I do like this hotel. Great location. Great amenities. Great view. Great breakfast. Just disappointed in the cleanliness of my room.
I felt the room I was given was not very clean. I found things on the floor that should have been cleaned up. Fingerprints on surfaces showed me it was not wiped down. The robe had trash in the pockets indicating it had not been washed. I notified the front desk after night 1 and they did replace my linens as requested but they did not remove the robe. Just gave me a new one. I do like this hotel. Great location. Great amenities. Great view. Great breakfast. Just disappointed in the cleanliness of my room.
10
Ozgur
Nov 8, 2025
·
Stayed 1 night
Amazing restaurants, very secure hotel. Friendly staff , room was spotless but didn't have a microwave to heat up leftovers from the restaurants. Overall it was a good experience.
Amazing restaurants, very secure hotel. Friendly staff , room was spotless but didn't have a microwave to heat up leftovers from the restaurants. Overall it was a good experience.
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AI-generated summary based on recent guest reviews
Rooms
Modern rooms with standout layouts and city/Empire State views are a highlight, but some are small, noise can be an issue, and recurring A/C or in-room tech problems appear in several stays. Wi-Fi can be slow.
Related guest reviews
8
Sophia
Dec 27, 2024
·
Stayed 2 nights
I wish there was a microwave in the room to heat up leftovers. The slow Wi-Fi was also affecting the TV, which was frustrating. But overall, the stay was decent.
I wish there was a microwave in the room to heat up leftovers. The slow Wi-Fi was also affecting the TV, which was frustrating. But overall, the stay was decent.
10
Miles
Oct 7, 2025
·
Stayed 6 nights
An incredible stay at the Virgin NYC. We had the sky Chamber empire view on the 29th. It’s was incredible. Best view. Sunrise every morning. Room was super spacious with a seperate dressing and shower room. Views from the roof were insane and the west view for sunset is great. Riff Raff Bar is fun late night. Hotel staff were attentive and always happy. Couldn’t recommend enough. Great value for the price. I searched over 30 hotels for this trip. Didn’t regret at all.
An incredible stay at the Virgin NYC. We had the sky Chamber empire view on the 29th. It’s was incredible. Best view. Sunrise every morning. Room was super spacious with a seperate dressing and shower room. Views from the roof were insane and the west view for sunset is great. Riff Raff Bar is fun late night. Hotel staff were attentive and always happy. Couldn’t recommend enough. Great value for the price. I searched over 30 hotels for this trip. Didn’t regret at all.
10
Maria
Oct 13, 2025
·
Stayed 2 nights
Greeted with a nice check-in, room was clean and a nice setup for our family. Beds are truly doubles (not queens) so not super spacious but adequate. Restaurant was nice and stylish and the location was good amid shopping and restaurants in Nomad.
Greeted with a nice check-in, room was clean and a nice setup for our family. Beds are truly doubles (not queens) so not super spacious but adequate. Restaurant was nice and stylish and the location was good amid shopping and restaurants in Nomad.
6
Lauralee
Oct 18, 2025
·
Stayed 3 nights
The AC in my room wasn't working. I mentioned it to front desk but nothing was done.
The AC in my room wasn't working. I mentioned it to front desk but nothing was done.
8
Claus
Sep 24, 2025
·
Stayed 4 nights
Location of this hotel is great, with walking distance to most. BUT it is NOT a 5 star hotel (far from it), at absolute best is it a 4 star hotel, there is nothing luxurious about it and in our room the toilet seat was loss and the showers was leaking. The room was super small, but we are in Manhattan so it is kind of expected but again not in a 5 star hotel. In general we like Virgin Hotels but this one wasn’t good.
Location of this hotel is great, with walking distance to most. BUT it is NOT a 5 star hotel (far from it), at absolute best is it a 4 star hotel, there is nothing luxurious about it and in our room the toilet seat was loss and the showers was leaking. The room was super small, but we are in Manhattan so it is kind of expected but again not in a 5 star hotel. In general we like Virgin Hotels but this one wasn’t good.
8
Dan
Oct 7, 2024
·
Stayed 2 nights
The room was really nice the only BIG problem was the fact that it had very poor noise isolation and the neighbors were really loud
The room was really nice the only BIG problem was the fact that it had very poor noise isolation and the neighbors were really loud
6
Terry
Aug 9, 2025
·
Stayed 8 nights
Had to change rooms several times . First room the air conditioning wasn't working. Then hotel tried to put us in a smaller room with less views. So moved into a room on a lower floor and the cold water tap stopped working and had to get it fixed twice.The fridge door handle was broken. Some of the desk staff were good, others rude. Loved the view and size of the room, shame about the other stuff.
Had to change rooms several times . First room the air conditioning wasn't working. Then hotel tried to put us in a smaller room with less views. So moved into a room on a lower floor and the cold water tap stopped working and had to get it fixed twice.The fridge door handle was broken. Some of the desk staff were good, others rude. Loved the view and size of the room, shame about the other stuff.
6
Marisol
Dec 22, 2024
·
Stayed 3 nights
Great location and check-in staff. Room was not tidied during our 3 night stay - perhaps I had to request this? 2 coffee machines didnt work, 3rd one did, but no coffee on the first morning - very important for me. Seems a strange thing, but we only got cold water in the morning. Evenings the water in shower and sink was scalding hot no matter which tap we used.
Great location and check-in staff. Room was not tidied during our 3 night stay - perhaps I had to request this? 2 coffee machines didnt work, 3rd one did, but no coffee on the first morning - very important for me. Seems a strange thing, but we only got cold water in the morning. Evenings the water in shower and sink was scalding hot no matter which tap we used.
4
Wayne
Nov 7, 2025
·
Stayed 6 nights
Room was next to a building site that started at 5am every morning. Roof top bar across the street meant you could hear bass in the room until they stopped. Also dispose of garbage between 1am - 3.30am and it’s loud. Not sure if it was just our room but the building captures noise and vibrations clearly so you can’t even escape it wearing ear plugs. Service in the restaurant was terrible unfortunately. Room service was also terrible. Had to wait 45 minutes just for them to deliver a tea spoon so we could feed the baby. Promised so much with a free upgrade on arrival, which we really appreciated, but we left extremely disappointed and had a stay that offered us no rest across each of the days we were there.
Room was next to a building site that started at 5am every morning. Roof top bar across the street meant you could hear bass in the room until they stopped. Also dispose of garbage between 1am - 3.30am and it’s loud. Not sure if it was just our room but the building captures noise and vibrations clearly so you can’t even escape it wearing ear plugs. Service in the restaurant was terrible unfortunately. Room service was also terrible. Had to wait 45 minutes just for them to deliver a tea spoon so we could feed the baby. Promised so much with a free upgrade on arrival, which we really appreciated, but we left extremely disappointed and had a stay that offered us no rest across each of the days we were there.
8
Samir
Jun 18, 2025
·
Stayed 4 nights
Bed was too soft and not very comfortable. Espresso machine in the room did not work. Size of room was small. Otherwise clean and nicely designed. No real lounge at the hotel entrance. Great location.
Bed was too soft and not very comfortable. Espresso machine in the room did not work. Size of room was small. Otherwise clean and nicely designed. No real lounge at the hotel entrance. Great location.
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AI-generated summary based on recent guest reviews
Service
Service ranges from warm, attentive front-desk teams to slow responses and curt interactions; restaurant service is repeatedly described as inconsistent. Experiences vary widely by staff member and time of day.
Related guest reviews
8
Charlotte
Jul 8, 2025
·
Stayed 1 night
This was a very modern and comfortable room however it is very much let down by poor organisation. We had paid for breakfast and when we went to the restaurant, we were told it was full and would have to wait 30 minutes for a table. We were given the option to order it as a take away and sit on a table "outside" the restaurant, although pretty much is the same area. Our food was therefore served in paper take out boxes which I don't expect for the price we paid for the hotel. The pool is great but don't bother going if you aren't an influencer as it's taken over by people who have booked to go to the pool to take photos. No kids are allowed except a tiny window of time in the morning which is crazy. Staff very generally unhelpful. Minor point but don't try and go anywhere in a rush as the lifts are a joke and you spend around 5-10 minutes waiting for one, the queues were crazy. On the plus side, the views from the bar and restaurant areas are incredible and the food in the evening was brilliant. The location is great but for the price I just don't think you are getting a good service all round.
This was a very modern and comfortable room however it is very much let down by poor organisation. We had paid for breakfast and when we went to the restaurant, we were told it was full and would have to wait 30 minutes for a table. We were given the option to order it as a take away and sit on a table "outside" the restaurant, although pretty much is the same area. Our food was therefore served in paper take out boxes which I don't expect for the price we paid for the hotel. The pool is great but don't bother going if you aren't an influencer as it's taken over by people who have booked to go to the pool to take photos. No kids are allowed except a tiny window of time in the morning which is crazy. Staff very generally unhelpful. Minor point but don't try and go anywhere in a rush as the lifts are a joke and you spend around 5-10 minutes waiting for one, the queues were crazy. On the plus side, the views from the bar and restaurant areas are incredible and the food in the evening was brilliant. The location is great but for the price I just don't think you are getting a good service all round.
4
MANISH
Jul 5, 2025
·
Stayed 8 nights
Management absent and customer service lacking The check-in experience with Darnelle was a highlight, his charm, professionalism, and engaging demeanor made for a warm and memorable welcome. Julio the bell boy who helped us with our luggage is a sweetheart. Unfortunately, the subsequent interactions with the front desk and ‘Yes’ customer service line lacked the refinement and knowledge expected from a four-or five-star hotel. One particular staff member exhibited a dismissive and short-tempered attitude when addressing a simple request, even going so far as to roll her eyes at the mention of a colleague. It was unprofessional and inappropriate especially in front of guests. Housekeeping standards are poor; the basics get done but that’s where it ends. It appears that no quality control measures are in place to ensure rooms are acceptable. Upon arrival, we discovered a room unfinished,, such as only one gown, no slippers, no glassware, no coffee mugs or cups, and an insufficient number of towels. Additionally, empty wine glasses were neither removed, cleaned nor replaced, further underscoring the lack of attention to detail. We’re here for nine nights - it’s gets wearing. N.B. The housekeeping are very sweet and friendly and do work hard but have been poorly trained and supervised. Despite signage instructing guests to wait to be seated, we ventured to the third floor, where no staff member made an effort to greet us. He just waltzed not an issue in itself, but telling of
Management absent and customer service lacking The check-in experience with Darnelle was a highlight, his charm, professionalism, and engaging demeanor made for a warm and memorable welcome. Julio the bell boy who helped us with our luggage is a sweetheart. Unfortunately, the subsequent interactions with the front desk and ‘Yes’ customer service line lacked the refinement and knowledge expected from a four-or five-star hotel. One particular staff member exhibited a dismissive and short-tempered attitude when addressing a simple request, even going so far as to roll her eyes at the mention of a colleague. It was unprofessional and inappropriate especially in front of guests. Housekeeping standards are poor; the basics get done but that’s where it ends. It appears that no quality control measures are in place to ensure rooms are acceptable. Upon arrival, we discovered a room unfinished,, such as only one gown, no slippers, no glassware, no coffee mugs or cups, and an insufficient number of towels. Additionally, empty wine glasses were neither removed, cleaned nor replaced, further underscoring the lack of attention to detail. We’re here for nine nights - it’s gets wearing. N.B. The housekeeping are very sweet and friendly and do work hard but have been poorly trained and supervised. Despite signage instructing guests to wait to be seated, we ventured to the third floor, where no staff member made an effort to greet us. He just waltzed not an issue in itself, but telling of
10
Carlos
Nov 15, 2025
·
Stayed 4 nights
Virgin is the Best Service allways. But if you are lucky and have Daniel in the Check in you will find a friend. One of the best experiences in hotels, I arrived so tired and not in the best humor and Daniel make me laugh and have all perfect.
Virgin is the Best Service allways. But if you are lucky and have Daniel in the Check in you will find a friend. One of the best experiences in hotels, I arrived so tired and not in the best humor and Daniel make me laugh and have all perfect.
4
sherry
May 12, 2025
·
Stayed 1 night
Staff did not greet with a smile, terrible check in process, no visible concierge. While was room was nice, the digital lighting was horrible. Pressing all kinds of buttons and the lights would still not cooperate. Virgin is normally my choice for airlines and cruises but this hotel is not like the other virgin properties. I will not be back.
Staff did not greet with a smile, terrible check in process, no visible concierge. While was room was nice, the digital lighting was horrible. Pressing all kinds of buttons and the lights would still not cooperate. Virgin is normally my choice for airlines and cruises but this hotel is not like the other virgin properties. I will not be back.
10
Giuliana
Sep 13, 2025
·
Stayed 3 nights
Frankie provided exceptional service throughout our stay. She went above and beyond to accommodate our room arrangements and was incredibly helpful and attentive to our needs.
Frankie provided exceptional service throughout our stay. She went above and beyond to accommodate our room arrangements and was incredibly helpful and attentive to our needs.
4
Logan
Oct 12, 2024
·
Stayed 1 night
It was in a nice area. The service was pretty bad for us. Some of the receptionists up front make you feel like you’re a nuisance when checking in. We had a bigger person with glasses be rude and sassy to us trying to check us in and when we asked questions about the security deposit. But afterwards we had another receptionist and she was very kind and respectful. The rooms itself are pretty much as advertised, but again some of the front desk staff need to be re-trained on basic respect and hospitality.
It was in a nice area. The service was pretty bad for us. Some of the receptionists up front make you feel like you’re a nuisance when checking in. We had a bigger person with glasses be rude and sassy to us trying to check us in and when we asked questions about the security deposit. But afterwards we had another receptionist and she was very kind and respectful. The rooms itself are pretty much as advertised, but again some of the front desk staff need to be re-trained on basic respect and hospitality.
8
Hilary
Jul 22, 2025
·
Stayed 2 nights
The room was a little dirty when we arrived. The service in the evening at the restaurant was horrible and the food way overpriced. I have loved my stays previously but this one missed the mark.
The room was a little dirty when we arrived. The service in the evening at the restaurant was horrible and the food way overpriced. I have loved my stays previously but this one missed the mark.
10
ISMAEL
Jul 23, 2025
·
Stayed 5 nights
Wonderful staff and excellent customer service
Wonderful staff and excellent customer service
10
Anabel
Aug 9, 2025
·
Stayed 3 nights
Staff was great! Especially Darnel!!!!
Staff was great! Especially Darnel!!!!
10
Denise
Oct 25, 2024
·
Stayed 4 nights
I had the best customer service experience from the moment I walked through the door to my room to getting breakfast every morning to having to ship items home. Everyone was so helpful. It's my new go to hotel in NYC.
I had the best customer service experience from the moment I walked through the door to my room to getting breakfast every morning to having to ship items home. Everyone was so helpful. It's my new go to hotel in NYC.
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AI-generated summary based on recent guest reviews
Location
Central NoMad/Midtown location that's walkable to subways, shopping, and major sights; many felt safe. Some external noise from nightlife or construction was noted.
Related guest reviews
10
Alisharoz
Jul 8, 2025
·
Stayed 4 nights
New hotel, clean, and conveniently located 10 mins walking distance from Times Square. The rooms were clean and interior design was better then most hotels in NYC.
New hotel, clean, and conveniently located 10 mins walking distance from Times Square. The rooms were clean and interior design was better then most hotels in NYC.
10
Maria
Oct 13, 2025
·
Stayed 2 nights
Greeted with a nice check-in, room was clean and a nice setup for our family. Beds are truly doubles (not queens) so not super spacious but adequate. Restaurant was nice and stylish and the location was good amid shopping and restaurants in Nomad.
Greeted with a nice check-in, room was clean and a nice setup for our family. Beds are truly doubles (not queens) so not super spacious but adequate. Restaurant was nice and stylish and the location was good amid shopping and restaurants in Nomad.
8
Jose
Aug 25, 2025
·
Stayed 1 night
Location allowed us to walk nearly everywhere we wanted. From Times Square to the Edge. Felt safe walking!
Location allowed us to walk nearly everywhere we wanted. From Times Square to the Edge. Felt safe walking!
10
Ketan
Oct 12, 2025
·
Stayed 7 nights
Clean room and quite spacious for New York which I loved and lots to do in the actual hotel itself. Great location near a lot of shopping and restaurants but not busy like Times Square which is great.
Clean room and quite spacious for New York which I loved and lots to do in the actual hotel itself. Great location near a lot of shopping and restaurants but not busy like Times Square which is great.
10
Melanie
Aug 16, 2025
·
Stayed 1 night
Small but perfectly appointed room. Great location, close to subway, 5th Ave etc.
Small but perfectly appointed room. Great location, close to subway, 5th Ave etc.
10
John
Jan 17, 2025
·
Stayed 4 nights
Fantastic. Beautiful spot in a great location
Fantastic. Beautiful spot in a great location
10
Anne
Dec 21, 2024
·
Stayed 2 nights
I like the Flatiron location - walking distance to Penn Station, restaurants and shopping. Room was very nice but I didn’t like the pillows. I prefer down pillows that give when you put your head on them. These pillows were too fluffy so my neck couldn’t lie straight. Also the Wi-Fi connection was awful & spotty. I would think twice about staying there again because I couldn’t maintain a connection on my computer.
I like the Flatiron location - walking distance to Penn Station, restaurants and shopping. Room was very nice but I didn’t like the pillows. I prefer down pillows that give when you put your head on them. These pillows were too fluffy so my neck couldn’t lie straight. Also the Wi-Fi connection was awful & spotty. I would think twice about staying there again because I couldn’t maintain a connection on my computer.
10
isaac
Jul 11, 2025
·
Stayed 3 nights
Great hotel and very good location
Great hotel and very good location
10
Kenneth
Jul 7, 2025
·
Stayed 2 nights
Excellent location! Perfect for your NYC getaway! The front desk staff is always friendly and helpful.
Excellent location! Perfect for your NYC getaway! The front desk staff is always friendly and helpful.
10
aaqil
Jul 8, 2025
·
Stayed 1 night
Great hotel, friendly staff, great location. I loved It here. Highly recommend.
Great hotel, friendly staff, great location. I loved It here. Highly recommend.
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AI-generated summary based on recent guest reviews
Dining
Attractive venues, but breakfast and room service are frequently described as slow or inconsistent, with high prices and limited in-room dining hours. Some guests enjoyed meals and cocktails when service clicked.
Related guest reviews
10
Crystal
Jul 1, 2025
·
Stayed 4 nights
Everdine staff are not all on the same page as to how things work. There was some small issue with our breakfast vouchers one day (not a big deal), the next we were told that we could not get coffee and juice and that it was one or the other and another day we were told there was added charges for requesting cheese in the scrambled eggs. 3 different staff. Also, don’t hold your breath for refills. They won’t exactly offer except for the water. Over all the Everdine service was lukewarm at best. The rest of the hotel staff was warm and welcoming!
Everdine staff are not all on the same page as to how things work. There was some small issue with our breakfast vouchers one day (not a big deal), the next we were told that we could not get coffee and juice and that it was one or the other and another day we were told there was added charges for requesting cheese in the scrambled eggs. 3 different staff. Also, don’t hold your breath for refills. They won’t exactly offer except for the water. Over all the Everdine service was lukewarm at best. The rest of the hotel staff was warm and welcoming!
8
Charlotte
Jul 8, 2025
·
Stayed 1 night
This was a very modern and comfortable room however it is very much let down by poor organisation. We had paid for breakfast and when we went to the restaurant, we were told it was full and would have to wait 30 minutes for a table. We were given the option to order it as a take away and sit on a table "outside" the restaurant, although pretty much is the same area. Our food was therefore served in paper take out boxes which I don't expect for the price we paid for the hotel. The pool is great but don't bother going if you aren't an influencer as it's taken over by people who have booked to go to the pool to take photos. No kids are allowed except a tiny window of time in the morning which is crazy. Staff very generally unhelpful. Minor point but don't try and go anywhere in a rush as the lifts are a joke and you spend around 5-10 minutes waiting for one, the queues were crazy. On the plus side, the views from the bar and restaurant areas are incredible and the food in the evening was brilliant. The location is great but for the price I just don't think you are getting a good service all round.
This was a very modern and comfortable room however it is very much let down by poor organisation. We had paid for breakfast and when we went to the restaurant, we were told it was full and would have to wait 30 minutes for a table. We were given the option to order it as a take away and sit on a table "outside" the restaurant, although pretty much is the same area. Our food was therefore served in paper take out boxes which I don't expect for the price we paid for the hotel. The pool is great but don't bother going if you aren't an influencer as it's taken over by people who have booked to go to the pool to take photos. No kids are allowed except a tiny window of time in the morning which is crazy. Staff very generally unhelpful. Minor point but don't try and go anywhere in a rush as the lifts are a joke and you spend around 5-10 minutes waiting for one, the queues were crazy. On the plus side, the views from the bar and restaurant areas are incredible and the food in the evening was brilliant. The location is great but for the price I just don't think you are getting a good service all round.
10
Tabitha
Dec 23, 2024
·
Stayed 3 nights
I love the text option for service requests. The room was very innovation and I absolutely love the separate dressing room option
I love the text option for service requests. The room was very innovation and I absolutely love the separate dressing room option
10
Karen
May 28, 2025
·
Stayed 6 nights
The front desk staff are very friendly, rooms have great views! The only complaint I have is regarding the restaurant staff, two days my family went for breakfast, service was terrible, it feels like the waitresses don’t want to be there at all.
The front desk staff are very friendly, rooms have great views! The only complaint I have is regarding the restaurant staff, two days my family went for breakfast, service was terrible, it feels like the waitresses don’t want to be there at all.
2
Michael
Jul 5, 2025
·
Stayed 7 nights
As a frequent traveler I’ve stayed in hundreds of hotels around the world. While the staff was generally friendly, the room great, in-room dining was horrible. Do yourself a favor, eat out! The dinner I ordered was barely edible. I ordered breakfast the next day thinking how badly can they screw up eggs. Well, they delivered breakfast with no utensils. With three calls to request delivery of utensils I found myself eating with my fingers. Unacceptable. When I complained to the manager she ensured the charges were removed AND gave me a credit for future dining. When I used that credit towards breakfast (a breakfast that turned into lunch because of a long wait for a table) I was still charged, no credit, despite mentioning the credit to hostess and waiter. When I called to dispute the charge after checking out I was given some story that I had already used the credit toward a $50 dining charge, which never happened. What $50 charge? After being placed on hold the woman on the phone said she would call me back, at which point I said forget it. Keep the money! What a waste of so much time. An otherwise good stay made frustrating by room service.
As a frequent traveler I’ve stayed in hundreds of hotels around the world. While the staff was generally friendly, the room great, in-room dining was horrible. Do yourself a favor, eat out! The dinner I ordered was barely edible. I ordered breakfast the next day thinking how badly can they screw up eggs. Well, they delivered breakfast with no utensils. With three calls to request delivery of utensils I found myself eating with my fingers. Unacceptable. When I complained to the manager she ensured the charges were removed AND gave me a credit for future dining. When I used that credit towards breakfast (a breakfast that turned into lunch because of a long wait for a table) I was still charged, no credit, despite mentioning the credit to hostess and waiter. When I called to dispute the charge after checking out I was given some story that I had already used the credit toward a $50 dining charge, which never happened. What $50 charge? After being placed on hold the woman on the phone said she would call me back, at which point I said forget it. Keep the money! What a waste of so much time. An otherwise good stay made frustrating by room service.
8
Hilary
Jul 22, 2025
·
Stayed 2 nights
The room was a little dirty when we arrived. The service in the evening at the restaurant was horrible and the food way overpriced. I have loved my stays previously but this one missed the mark.
The room was a little dirty when we arrived. The service in the evening at the restaurant was horrible and the food way overpriced. I have loved my stays previously but this one missed the mark.
10
Katherine
Apr 4, 2025
·
Stayed 3 nights
We really enjoyed our stay. The location was excellent, and the staff was very friendly. The only thing that wasn’t great was there was nowhere to get breakfast in the hotel, since we were there for business, it was an inconvenience to have to leave the hotel to find a place to eat every morning.
We really enjoyed our stay. The location was excellent, and the staff was very friendly. The only thing that wasn’t great was there was nowhere to get breakfast in the hotel, since we were there for business, it was an inconvenience to have to leave the hotel to find a place to eat every morning.
10
Ali
Nov 16, 2025
·
Stayed 8 nights
Clean room, wonderful staff, basic in-room dining options and limited timing.
Clean room, wonderful staff, basic in-room dining options and limited timing.
10
Antónia
Jul 2, 2025
·
Stayed 1 night
Our first time staying with Virgin. We loved the stay. Check in was the best ever. Efficient, great service, the room was great! We ate at the restaurant and the food was amazing!
Our first time staying with Virgin. We loved the stay. Check in was the best ever. Efficient, great service, the room was great! We ate at the restaurant and the food was amazing!
8
Nailah
Jul 11, 2025
·
Stayed 2 nights
Food from everdne isn't very good and over priced. Rooms comfortable and clean. Overall ambiance great.
Food from everdne isn't very good and over priced. Rooms comfortable and clean. Overall ambiance great.
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AI-generated summary based on recent guest reviews
10
Edward
2 weeks ago
·
Stayed 4 nights
Great location and good hotel. Rooms of a good size for Manhattan hotels. Would definitely stay here again
Great location and good hotel. Rooms of a good size for Manhattan hotels. Would definitely stay here again
10
Karyn
2 weeks ago
·
Stayed 3 nights
Great location and dog friendly… bars are great and those who work there helpful…would stay again.
Great location and dog friendly… bars are great and those who work there helpful…would stay again.
2
Simon
2 weeks ago
·
Stayed 4 nights
Literally one of the worst "4 Star" hotels I have ever stayed in
Literally one of the worst "4 Star" hotels I have ever stayed in
10
Stephanie
3 weeks ago
·
Stayed 2 nights
I loved my room. The decor was beautiful and comfortable. The amenities were awesome. My 90 minute spa treatment was Amazing at Exhale. I was in NYC celebrating my 60th Birthday. The staff was so accommodating.. The food options and we had many were delicious.
I loved my room. The decor was beautiful and comfortable. The amenities were awesome. My 90 minute spa treatment was Amazing at Exhale. I was in NYC celebrating my 60th Birthday. The staff was so accommodating.. The food options and we had many were delicious.
6
Antony
3 weeks ago
·
Stayed 5 nights
Hotel ideal location issues with noise interruption internally
Hotel ideal location issues with noise interruption internally
Property Policies
Check-in
Check-out
From 15:00 to 00:00
Before 12:00
FAQs about Virgin Hotels New York City
Is parking available at the hotel?
Valet parking is available at the hotel for a fee of USD 75 per day. Reservations are recommended for valet parking.
What type of breakfast is offered and what are the serving hours?
Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee ranging from approximately USD 40 to 125 per person.
Does the hotel allow pets?
The hotel allows pets with a fee of USD 109 per accommodation, per stay. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.
What accessibility features does the hotel offer?
The hotel features limited wheelchair accessibility, step-free entrances, and accessible public areas. Guests are encouraged to contact the hotel for specific accessibility needs.
Where is the hotel located in relation to key landmarks?
The hotel is centrally located in New York City, within a 10-minute walk of the Empire State Building and Madison Square Garden. It is approximately 1 mile from Times Square and 1.1 miles from Rockefeller Center.
Does the hotel have a swimming pool?
The hotel features a seasonal outdoor pool, which is operational from May 18 to September 27.
What are the hotel's policies regarding children?
Children stay free when occupying the parent or guardian's room using existing bedding.
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Instant AI responses are based on hotel information
Considering this hotel for your New York (and vicinity) trip?
What do room rates usually run at Virgin Hotels New York City?
Over the next 60–90 days, room rates at Virgin Hotels New York City in New York typically land around $560 a night for two guests, ranging from $300 to $1,350 on peak dates.
When is the best time to visit Virgin Hotels New York City to avoid crowds?
December is the busiest month for Virgin Hotels New York City in New York, while February is the quietest; expect the lightest crowds and easiest availability in February. Demand builds through spring and peaks again around the winter holidays.
Which month is cheapest to stay at Virgin Hotels New York City?
February is the cheapest month to stay at Virgin Hotels New York City in New York, averaging about $397 a night; December is the priciest month at about $679. Note that the quietest month (February) is also the most budget-friendly period.
What neighborhood highlights are near Virgin Hotels New York City?
Virgin Hotels New York City sits in New York County near staples like the Empire State Building, Times Square, and Bryant Park, making it convenient for sightseeing and Broadway shows. The hotel’s City and Luxury positioning also suits couples and business travellers looking to be in the middle of Manhattan attractions.
How does the nightly price at Virgin Hotels New York City in New York (and vicinity) compare to recent weeks?
The current price at Virgin Hotels New York City in New York (and vicinity) is $725 per night for 2 guests, which is high for this hotel: about 40% above its $511 average over the last 60 days. Most nights over that period fell between $314 and $1,094.
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-08: 1012.6511769299317USD
- 2026-10-09: 644.7778495678712USD
- 2026-10-10: 681.576527902832USD
- 2026-10-11: 377.09339160217286USD
- 2026-10-12: 451.6791521563721USD
- 2026-10-13: 722.0621487890626USD
- 2026-10-14: 1401.6499406201174USD
- 2026-10-15: 1380.2225948242187USD
- 2026-10-16: 938.9163020056153USD
- 2026-10-17: 763.7371723242188USD
- 2026-10-18: 379.09522138610845USD
- 2026-10-19: 693.9764104235841USD
- 2026-10-20: 1074.5060102722168USD
- 2026-10-21: 1022.085367923584USD
- 2026-10-22: 699.3660154296875USD
- 2026-10-23: 639.2723206494142USD
- 2026-10-24: 717.2664910192872USD
- 2026-10-25: 325.2222738433838USD
- 2026-10-26: 484.052292888794USD
- 2026-10-27: 777.5552889660645USD
- 2026-10-28: 879.3335362133789USD
- 2026-10-29: 562.2585334082031USD
- 2026-10-30: 666.3329104724121USD
- 2026-10-31: 726.1433423278809USD
- 2026-11-01: 484.052292888794USD
- 2026-11-02: 574.7950772650147USD
- 2026-11-03: 757.6214489978028USD
- 2026-11-04: 698.4198404809571USD
- 2026-11-05: 528.5895607696533USD
- 2026-11-06: 553.8500051080323USD
- 2026-11-07: 698.4198404809571USD
- 2026-11-08: 461.94311431213384USD
- 2026-11-09: 583.1178451782226USD
- 2026-11-10: 724.5528333447267USD
- 2026-11-11: 617.1315389245606USD
- 2026-11-12: 596.6262372570801USD
- 2026-11-13: 540.6872253320313USD
- 2026-11-14: 620.1698285729981USD
- 2026-11-15: 376.70112866516115USD
- 2026-11-16: 530.843633034668USD
- 2026-11-17: 729.1011502062988USD
- 2026-11-18: 715.8788317443848USD
- 2026-11-19: 459.4275448480225USD
- 2026-11-20: 403.47365682067874USD
- 2026-11-21: 524.9814204284668USD
- 2026-11-22: 302.76463799499516USD
- 2026-11-23: 305.5719367370606USD
- 2026-11-24: 372.1508237530518USD
- 2026-11-25: 457.52213551513677USD
- 2026-11-26: 588.9963735095215USD
- 2026-11-27: 581.8017557226563USD
- 2026-11-28: 437.60467982543946USD
- 2026-11-29: 360.4210856469727USD
- 2026-11-30: 567.5698846319581USD
- 2026-12-01: 876.4878132531738USD
- 2026-12-02: 1066.455708112793USD
- 2026-12-03: 837.2054428161622USD
- 2026-12-04: 960.2608352136231USD
- 2026-12-05: 1023.8746819604493USD
- 2026-12-06: 567.5698846319581USD
- 2026-12-07: 821.8984819824219USD
- 2026-12-08: 1274.4301993286133USD
Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
A damage deposit of USD 100 will be collected before check-in.
This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.
This property's listed general deposit for incidentals is refundable via credit card after check-out.
This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.
This property's listed general deposit for incidentals is refundable via credit card after check-out.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- The seasonal pool will be open from May 18 to September 27.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- Fee for cooked-to-order breakfast: approximately USD 40 to 125 per person
- Covered valet parking fee: USD 75 per day
- Pet fee: USD 109 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business Center
Room Service
Valet Parking
Services
Business Center
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box
ATM / Cash Machine
Bicycle Rental
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Garden
Golf (miniature)
Pool Outdoor
Live Music
Evening Entertainment
Outdoor Furniture
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Steam Room
Massage
Spa & Wellness Centre
Body Treatments
Facial Treatments
Poolside Bar
Packed Lunches
Allergy-Free Room Available
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Valet Parking
Internet
Free Wi-Fi