Casa Prim Hotel Boutique
From
$142
/ night
Select dates to see prices and availability
From
$142
/ night
About this property
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Dining
Grab a bite to eat at L'enfant, a brasserie which features a bar/lounge, or stay in and take advantage of the room service. Continental breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 23 individually decorated guestrooms, featuring espresso makers and flat-screen televisions. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Location
With a stay at Casa Prim Hotel Boutique in Mexico City (Reforma), you'll be a 3-minute walk from Paseo de la Reforma and 11 minutes by foot from Monument to the Revolution. This hotel is 1.4 mi (2.2 km) from Angel of Independence Monument and 1.6 mi (2.6 km) from Palacio de Bellas Artes.
What's nearby
Paseo de la Reforma(0.2 miles)
Avenida Insurgentes(0.3 miles)
Mercado de Artesanías La Cuidadela(0.4 miles)
Reforma 222(0.5 miles)
Monument to the Revolution(0.6 miles)
Arena México(0.7 miles)
Teatro Metropólitan(0.8 miles)
U.S. Embassy(0.8 miles)
Alameda Central(0.8 miles)
Angel of Independence Monument(0.9 miles)
Madero Street(1.2 miles)
Cibeles Fountain(1.2 miles)
Palacio de Bellas Artes(1.2 miles)
Torre Latinoamericana(1.3 miles)
Diana the Huntress Fountain(1.4 miles)
Benito Juarez International Airport (MEX)(5.8 miles)
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.)(25.5 miles)
Toluca, Estado de Mexico (TLC-Toluca Intl.)(35.5 miles)
Airport shuttle
Restaurant
Non-Smoking Rooms
Tour Desk
Housekeeping
Safe-Deposit Box
Location
General Prim No. 72, Mexico City, Mexico
Paseo de la Reforma (0.2 miles)
Avenida Insurgentes (0.3 miles)
Mercado de Artesanías La Cuidadela (0.4 miles)
Reforma 222 (0.5 miles)
Monument to the Revolution (0.6 miles)
Arena México (0.7 miles)
Room options
3
Master Suite Con Tina
Room details
1 King Bed
Sleeps 2
322 ft²
Air ConditioningHeatingWi-Fi (Free)Fence Around Yard
13
Comfort Room
Room details
1 Queen Bed
Sleeps 2
215 ft²
Air ConditioningHeatingWi-Fi (Free)Fence Around Yard
79
Junior Suite
Room details
1 King Bed
Sleeps 2
269 ft²
Air ConditioningHeatingWi-Fi (Free)Fence Around Yard
17
Luxury Studio Suite
Room details
1 King Bed
Sleeps 2
290 ft²
Air ConditioningHeatingWi-Fi (Free)Fence Around Yard
Guest reviews of Casa Prim Hotel Boutique
8.7
Fabulous
Based on 327 verified reviews
Who stays here?
Couple
100%
What guests think
AI-generated summary based on recent guest reviews
Across many reviews, Casa Prim Hotel Boutique is praised for its central, walkable location, friendly staff, and stylish rooms with comfortable beds, while recurring downsides include some windowless or dark rooms and occasional noise from a nearby bar or street.
Read moreWas this helpful?
What guests think
Across many reviews, Casa Prim Hotel Boutique is praised for its central, walkable location, friendly staff, and stylish rooms with comfortable beds, while recurring downsides include some windowless or dark rooms and occasional noise from a nearby bar or street.
Cleanliness is generally high, though a few guests noted housekeeping lapses or bathroom odors. Rooftop dining and drinks draw many compliments, but breakfasts, prices, and speed of service can be inconsistent. Facilities feel modest—no parking, a very small gym, and occasional rooftop closure—and a few rooms reported tricky air conditioning or spotty Wi‑Fi. Choose your room carefully for a comfortable stay.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Guests like the rooftop bar and restaurant, but facilities are limited: no on-site parking, a very small gym, and occasional rooftop closure. A/C works for most, though a few reported difficulties or breakdowns.
Related guest reviews
10
Stephen
May 21, 2024
·
Stayed 9 nights
Great staff, great chef, great restaurant, good location, comfortable bed, air conditioning great.
Great staff, great chef, great restaurant, good location, comfortable bed, air conditioning great.
8
Katerina
Nov 11, 2024
·
Stayed 1 night
hermoso hotel, personal muy atento, habitación bonita, limpia, sin refri, con cafetera. no cuenta con estacionamiento lamentablemente.
hermoso hotel, personal muy atento, habitación bonita, limpia, sin refri, con cafetera. no cuenta con estacionamiento lamentablemente.
8
Gavin
Mar 2, 2025
·
Stayed 1 night
Nice hotel great location. Rooftop was closed and the AC was difficult to get to work
Nice hotel great location. Rooftop was closed and the AC was difficult to get to work
6
MYRIAM
Jul 1, 2025
·
Stayed 3 nights
J’ai réservé deux suites… au final, très déçue car ce n’était rien de plus qu’une grande chambre. Pas de bureau pour travailler ou de canapé : obligée de travailler sur le lit. Pas de fenêtre dans la chambre donnant sur l’extérieur : un peu glauque. Petit déjeuner plutôt sommaire : pas de buffet. Choix limité. La salle de fitness se résume à deux machines sur un pallier. Ceci mis à part, déco sympa.
J’ai réservé deux suites… au final, très déçue car ce n’était rien de plus qu’une grande chambre. Pas de bureau pour travailler ou de canapé : obligée de travailler sur le lit. Pas de fenêtre dans la chambre donnant sur l’extérieur : un peu glauque. Petit déjeuner plutôt sommaire : pas de buffet. Choix limité. La salle de fitness se résume à deux machines sur un pallier. Ceci mis à part, déco sympa.
10
Paulette
Oct 18, 2023
·
Stayed 3 nights
This was a great location! We walked to the Zócalo and the Mercado off of Balderas. only Uber'd from the airport, and to and from Foro Sol during our stay! We spent our short 4 day stay walking along the neighborhood. We found a few dinner, late night and brunch spots nearby. The desserts, especially the handmade icecream at the hotel rooftop bar made for a great nightcap! Sundays, things around the neighborhood are either closed or open later. It was good that we checked out on Sunday and headed to the airport by checkout time, it worked out!
This was a great location! We walked to the Zócalo and the Mercado off of Balderas. only Uber'd from the airport, and to and from Foro Sol during our stay! We spent our short 4 day stay walking along the neighborhood. We found a few dinner, late night and brunch spots nearby. The desserts, especially the handmade icecream at the hotel rooftop bar made for a great nightcap! Sundays, things around the neighborhood are either closed or open later. It was good that we checked out on Sunday and headed to the airport by checkout time, it worked out!
10
Jacques
Oct 23, 2024
·
Stayed 7 nights
The rooftop restaurant Bartolomeo is Excellent for breakfast, lunch and dinner!
The rooftop restaurant Bartolomeo is Excellent for breakfast, lunch and dinner!
8
Elsa
Jul 16, 2024
·
Stayed 4 nights
It was cute! We were very comfortable there. Unfortunately, the air conditioning broke but we survived lol
It was cute! We were very comfortable there. Unfortunately, the air conditioning broke but we survived lol
10
Jesus Christian Brontis
Feb 2, 2025
·
Stayed 1 night
Los precio del Restaurante son muy caros. El servicio del personal de lo mejor 👏
Los precio del Restaurante son muy caros. El servicio del personal de lo mejor 👏
8
Rogelio
Aug 2, 2024
·
Stayed 1 night
No ofrece servicio de estacionamiento
No ofrece servicio de estacionamiento
10
Warren
Oct 24, 2023
·
Stayed 2 nights
Nice property. Older but well kept. Location is off the main strip but safe and very walkable. Rooftop bar is so chill. This is a hidden gem with a great staff. Very accommodating. I’ll be back here!
Nice property. Older but well kept. Location is off the main strip but safe and very walkable. Rooftop bar is so chill. This is a hidden gem with a great staff. Very accommodating. I’ll be back here!
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Reviews largely describe very clean rooms and common areas. A few reported issues such as bathroom odors, missed restocking, or inconsistent linen changes.
Related guest reviews
6
Shane
Sep 15, 2024
·
Stayed 7 nights
Room was very small and dark; no chairs or outside windows. I was billed for a "junior suite" yet the room I stayed in is shown on the website as a "standard" room. There was no clock or electrical outlets by the bed, so if you wanted to check your phone you have to get up and walk to the bathroom. The in-room safe didn't work (they eventually brought in a replacement). Very few staff spoke English so I had to us an app to communicate. They failed to restock coffee supplies despite my asking (and even then, no creamer). I wasn't a fan of the restaurant - very slow and very loud music. They changed the sheets *maybe* once in the 5 nights I stayed. I ended up not staying the full week that I had booked.
Room was very small and dark; no chairs or outside windows. I was billed for a "junior suite" yet the room I stayed in is shown on the website as a "standard" room. There was no clock or electrical outlets by the bed, so if you wanted to check your phone you have to get up and walk to the bathroom. The in-room safe didn't work (they eventually brought in a replacement). Very few staff spoke English so I had to us an app to communicate. They failed to restock coffee supplies despite my asking (and even then, no creamer). I wasn't a fan of the restaurant - very slow and very loud music. They changed the sheets *maybe* once in the 5 nights I stayed. I ended up not staying the full week that I had booked.
10
Patryk
Jul 30, 2024
·
Stayed 3 nights
Very happy with this hotel, room was comfortable and clean. Staff was kind and helpful. Breakfast wss good but very small portions, not enough and poor variety, though good quality.
Very happy with this hotel, room was comfortable and clean. Staff was kind and helpful. Breakfast wss good but very small portions, not enough and poor variety, though good quality.
8
Sally-anne
Apr 17, 2025
·
Stayed 4 nights
Good value for money. Rooms a little quirky. Area was safe and walkable to the more upmarket areas. Hotel staff very helpful and friendly and everywhere super clean.
Good value for money. Rooms a little quirky. Area was safe and walkable to the more upmarket areas. Hotel staff very helpful and friendly and everywhere super clean.
8
Katerina
Nov 11, 2024
·
Stayed 1 night
hermoso hotel, personal muy atento, habitación bonita, limpia, sin refri, con cafetera. no cuenta con estacionamiento lamentablemente.
hermoso hotel, personal muy atento, habitación bonita, limpia, sin refri, con cafetera. no cuenta con estacionamiento lamentablemente.
8
Luis
Oct 12, 2025
·
Stayed 1 night
Great staff. We felt very welcome. Hotel is very nice, good size room, great matress, and very cleaned. My only complaint is that the bathroom had a sewer smell, probably coming from the drains. Every time we open the bathroom door we could smell it. Other than that we had a great stay. We arrived late and tired so we didn’t complain. We let the staff know during checkout. I hope they can look into it.
Great staff. We felt very welcome. Hotel is very nice, good size room, great matress, and very cleaned. My only complaint is that the bathroom had a sewer smell, probably coming from the drains. Every time we open the bathroom door we could smell it. Other than that we had a great stay. We arrived late and tired so we didn’t complain. We let the staff know during checkout. I hope they can look into it.
6
William
Nov 27, 2023
·
Stayed 1 night
Very unique boutique hotel. Unfortunately the furniture in the rooms is a bit worn. The house keeping staff are oddly reluctantly to fill the shampoo and body wash containers in the showers. We stayed here twice on our visit in 2 different rooms and both were the same. Recommend trying to get a 3rd floor room as it gets a bit dark in the lower levels.
Very unique boutique hotel. Unfortunately the furniture in the rooms is a bit worn. The house keeping staff are oddly reluctantly to fill the shampoo and body wash containers in the showers. We stayed here twice on our visit in 2 different rooms and both were the same. Recommend trying to get a 3rd floor room as it gets a bit dark in the lower levels.
10
Kenneth
Nov 9, 2024
·
Stayed 3 nights
Lovely boutique hotel. Clean. Unique design and decor. Awesome staff. Will definitely stay again.
Lovely boutique hotel. Clean. Unique design and decor. Awesome staff. Will definitely stay again.
8
Kimberly
Jan 5, 2025
·
Stayed 3 nights
We enjoyed our stay at Casa Prim. The location of our junior suite was a little strange- as it was not part of the main building and on the bottom floor of a building next door (want to say it was room 15, but could be wrong). There was half eaten candy in our room when we arrived, which was a bit off putting bc I like everything super clean- but other than that- the room was great. We got some tapas at the rooftop restaurant which weren't very good. Honestly, save yourself money and get street tacos instead. On the last day, the front desk allowed us a late check out as I had a migraine and needed to sleep it off. That was very much appreciated! Overall, we really liked the location as we could walk or take a quick/cheap uber to wherever we were going. The historic center was way to chaotic and crowded for us, so this was a nice, quiet safe location to come back to. I'd likely come back and make sure to reserve a junior sweet in the main building.
We enjoyed our stay at Casa Prim. The location of our junior suite was a little strange- as it was not part of the main building and on the bottom floor of a building next door (want to say it was room 15, but could be wrong). There was half eaten candy in our room when we arrived, which was a bit off putting bc I like everything super clean- but other than that- the room was great. We got some tapas at the rooftop restaurant which weren't very good. Honestly, save yourself money and get street tacos instead. On the last day, the front desk allowed us a late check out as I had a migraine and needed to sleep it off. That was very much appreciated! Overall, we really liked the location as we could walk or take a quick/cheap uber to wherever we were going. The historic center was way to chaotic and crowded for us, so this was a nice, quiet safe location to come back to. I'd likely come back and make sure to reserve a junior sweet in the main building.
10
MARIA JOSE
Nov 9, 2025
·
Stayed 1 night
Impecable, céntrico, excelente servicio
Impecable, céntrico, excelente servicio
10
Patryk
Feb 24, 2026
·
Stayed 2 nights
Good location, friendly and helpfull staff, clean and comfortable rooms.
Good location, friendly and helpfull staff, clean and comfortable rooms.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are comfortable with good beds and modern decor, but quality varies: several are small or windowless and can feel dark, and some face street or bar noise. Others noted limited outlets, no desk or fridge, tricky A/C, and patchy Wi‑Fi.
Related guest reviews
6
Shane
Sep 15, 2024
·
Stayed 7 nights
Room was very small and dark; no chairs or outside windows. I was billed for a "junior suite" yet the room I stayed in is shown on the website as a "standard" room. There was no clock or electrical outlets by the bed, so if you wanted to check your phone you have to get up and walk to the bathroom. The in-room safe didn't work (they eventually brought in a replacement). Very few staff spoke English so I had to us an app to communicate. They failed to restock coffee supplies despite my asking (and even then, no creamer). I wasn't a fan of the restaurant - very slow and very loud music. They changed the sheets *maybe* once in the 5 nights I stayed. I ended up not staying the full week that I had booked.
Room was very small and dark; no chairs or outside windows. I was billed for a "junior suite" yet the room I stayed in is shown on the website as a "standard" room. There was no clock or electrical outlets by the bed, so if you wanted to check your phone you have to get up and walk to the bathroom. The in-room safe didn't work (they eventually brought in a replacement). Very few staff spoke English so I had to us an app to communicate. They failed to restock coffee supplies despite my asking (and even then, no creamer). I wasn't a fan of the restaurant - very slow and very loud music. They changed the sheets *maybe* once in the 5 nights I stayed. I ended up not staying the full week that I had booked.
4
Eduardo
Oct 28, 2023
·
Stayed 2 nights
El servicio es excelente pero los cuartos son DIMINUTOS, oscuros. No era ni remotamente parecido al cuarto del website. Vinimos a una boda, no habia closet para colgar la ropa, la regadera gotea sin presion. CARISIMO para lo que es
El servicio es excelente pero los cuartos son DIMINUTOS, oscuros. No era ni remotamente parecido al cuarto del website. Vinimos a una boda, no habia closet para colgar la ropa, la regadera gotea sin presion. CARISIMO para lo que es
8
Maaike
Nov 18, 2025
·
Stayed 1 night
The room was great, we were in the other entrance on the 1st floor. The sound proofing for the bar next door was good, but the stairs are very loud and squicky. Heard multiple room coming in. If you want a quite room do not pick this one. Once it was over, all was very quite. Love the bed and service
The room was great, we were in the other entrance on the 1st floor. The sound proofing for the bar next door was good, but the stairs are very loud and squicky. Heard multiple room coming in. If you want a quite room do not pick this one. Once it was over, all was very quite. Love the bed and service
4
Manuel
Dec 14, 2024
·
Stayed 2 nights
Very antique nice-looking hotel, but rooms with no windows and no desks or tables. Internet poor. I had to pay additional for a room with a window (Premium Suite). It has potential, but the rooms need better furniture and the windows lack, maybe an issue. Overall nice reception stall, nice antique looking, convenient location, but, rooms could use improvements.
Very antique nice-looking hotel, but rooms with no windows and no desks or tables. Internet poor. I had to pay additional for a room with a window (Premium Suite). It has potential, but the rooms need better furniture and the windows lack, maybe an issue. Overall nice reception stall, nice antique looking, convenient location, but, rooms could use improvements.
8
Gavin
Mar 2, 2025
·
Stayed 1 night
Nice hotel great location. Rooftop was closed and the AC was difficult to get to work
Nice hotel great location. Rooftop was closed and the AC was difficult to get to work
6
Lisa
Nov 10, 2025
·
Stayed 9 nights
The room had no natural sunlight. The windows opened onto a walkway and internal courtyard so having the curtains open wasn’t private and even then, barely any light came into the room. The wardrobe was in the bathroom and unless you are 7ft tall, you had to jump (or in my case climb), to reach the hangers. No extractor fan. Not enough power outlets. Cups didn’t fit under coffee machine (too tall). Kettle power cord was too short to reach an outlet. Bed was comfy and breakfast was available but average. Staff were lovely but you were left to it with now information on anything in the hotel. It would have been ok for a short stay but we were there for 9 and the lack of natural light was less than ideal.
The room had no natural sunlight. The windows opened onto a walkway and internal courtyard so having the curtains open wasn’t private and even then, barely any light came into the room. The wardrobe was in the bathroom and unless you are 7ft tall, you had to jump (or in my case climb), to reach the hangers. No extractor fan. Not enough power outlets. Cups didn’t fit under coffee machine (too tall). Kettle power cord was too short to reach an outlet. Bed was comfy and breakfast was available but average. Staff were lovely but you were left to it with now information on anything in the hotel. It would have been ok for a short stay but we were there for 9 and the lack of natural light was less than ideal.
10
Adalberto
Mar 4, 2024
·
Stayed 1 night
We stayed at Casa Prim for a business trip but would 100% return for a vacation. The hotel is in a great location and the staff is wonderful. We were extremely tired from our business travels and they offered to buy us bath bombs at my favorite store since I was allergic to theirs. The beds were amazingly comfortable. We ended up liking the hotel so much we added a night to our stay to get a good nights rest. The only negative comment was the restaurant. We went for dinner but there was only 1 chef and 1 waiter. It’s leased out so not technically a part of the hotel. The food wasn’t the best and over salted. Due to the short staff it took two hours for 2 appetizers and 2 entrees. For the price you can find much better in CDMX. The view and asthetic was nice and would recommend having drinks there.
We stayed at Casa Prim for a business trip but would 100% return for a vacation. The hotel is in a great location and the staff is wonderful. We were extremely tired from our business travels and they offered to buy us bath bombs at my favorite store since I was allergic to theirs. The beds were amazingly comfortable. We ended up liking the hotel so much we added a night to our stay to get a good nights rest. The only negative comment was the restaurant. We went for dinner but there was only 1 chef and 1 waiter. It’s leased out so not technically a part of the hotel. The food wasn’t the best and over salted. Due to the short staff it took two hours for 2 appetizers and 2 entrees. For the price you can find much better in CDMX. The view and asthetic was nice and would recommend having drinks there.
10
Yarenzi
Dec 31, 2023
·
Stayed 4 nights
Great boutique property with nice, modern rooms in a great part of town, easily walkable to dining and shopping. Well decorated rooms, large bathrooms and trendy lobby add nice touches to a comfortable experience. Some rooms front to a busy, noisy street so expect a 6am wakeup call.
Great boutique property with nice, modern rooms in a great part of town, easily walkable to dining and shopping. Well decorated rooms, large bathrooms and trendy lobby add nice touches to a comfortable experience. Some rooms front to a busy, noisy street so expect a 6am wakeup call.
8
Ana
Apr 1, 2024
·
Stayed 1 night
Beautiful simple space with A/C and a narrow but very functional bathroom. Wish the room had a desk with a chair.
Beautiful simple space with A/C and a narrow but very functional bathroom. Wish the room had a desk with a chair.
6
Jeffery
Feb 10, 2025
·
Stayed 4 nights
My biggest complaint with this hotel is that they claim to have "Soundproof" rooms and they are anything but. There is an open air bar 2 doors down that has a DJ and the music sounds like it is in the hotel. They moved me from one room to another and the second one was worse due to balconies facing the street side where the bar is. They finally did put me in a somewhat quiet room at the back of the hotel for the last 3 nights. The hotel is cute and the staff is nice but I'm a light sleeper and I specifically booked it because it was falsely advertised as having soundproof rooms. If you have no problem with constant noise then you would probably enjoy this place.
My biggest complaint with this hotel is that they claim to have "Soundproof" rooms and they are anything but. There is an open air bar 2 doors down that has a DJ and the music sounds like it is in the hotel. They moved me from one room to another and the second one was worse due to balconies facing the street side where the bar is. They finally did put me in a somewhat quiet room at the back of the hotel for the last 3 nights. The hotel is cute and the staff is nice but I'm a light sleeper and I specifically booked it because it was falsely advertised as having soundproof rooms. If you have no problem with constant noise then you would probably enjoy this place.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is frequently praised as friendly, attentive, and accommodating. Occasional complaints cite unhelpful front-desk interactions, limited information, and one serious security dispute.
Related guest reviews
10
Antonio
Mar 12, 2023
·
Stayed 4 nights
The staff was amazing! Friendly, helpful, courteous and efficient. If you are visiting CDMX this is the place to stay! Quiet, comfortable, trendy and, at a great price. When I come back to CDMX I will definitely will stay her again!
The staff was amazing! Friendly, helpful, courteous and efficient. If you are visiting CDMX this is the place to stay! Quiet, comfortable, trendy and, at a great price. When I come back to CDMX I will definitely will stay her again!
6
Pablo F
Jun 28, 2025
·
Stayed 1 night
Hotel buen ubicado, cuarto bonito, cómodo y funcional. El servicio en general malo, pero el personal de la puerta y el cocinero/mesero del desayuno terribles! Nula hospitalidad.
Hotel buen ubicado, cuarto bonito, cómodo y funcional. El servicio en general malo, pero el personal de la puerta y el cocinero/mesero del desayuno terribles! Nula hospitalidad.
10
Carolyn
May 11, 2023
·
Stayed 3 nights
I loved this hotel! We stayed for 3 nights in May 2023. We had never been to Mexico City before, but so glad we went and got to experience it. We wanted to stay around Roma Norte area. The service at the hotel was excellent, and the hotel was so pretty. I was staying by myself in a room, and as a female I felt safe while staying there. All staff was very friendly and attentive. One person in particular stood out. His name was Francisco. He made us feel at home, his English speaking skills were amazing, and he even recommended certain places to get food and how/where to use the bus. Thank you so much for making our stay comfortable and welcome!
I loved this hotel! We stayed for 3 nights in May 2023. We had never been to Mexico City before, but so glad we went and got to experience it. We wanted to stay around Roma Norte area. The service at the hotel was excellent, and the hotel was so pretty. I was staying by myself in a room, and as a female I felt safe while staying there. All staff was very friendly and attentive. One person in particular stood out. His name was Francisco. He made us feel at home, his English speaking skills were amazing, and he even recommended certain places to get food and how/where to use the bus. Thank you so much for making our stay comfortable and welcome!
10
Samanta
Sep 20, 2023
·
Stayed 3 nights
Excellent customer service. Very clean room & comfy bed.
Excellent customer service. Very clean room & comfy bed.
10
Cesar Javier
Oct 26, 2023
·
Stayed 1 night
En general todo estuvi excelente como siempre, excepto al hacer el check in, el personal que nos atendio en recepcion fue nada cordial y totalmente indiferente
En general todo estuvi excelente como siempre, excepto al hacer el check in, el personal que nos atendio en recepcion fue nada cordial y totalmente indiferente
2
Ana Paola
Dec 6, 2023
·
No regresaría tuvimos una situación grave de inseguridad tuvimos que llamar a la policía para poder recibir apoyo, el hotel nunca nos envió la evidencia de que su personal no había entrado a nuestra habitación a pesar de tener una cámara que daba directamente a la puerta de la habitación que pedimos que no se abriera ni para el aseo,simplemente se lavaron las manos el director general del hotel nos dijo que nos ayudaría y después sólo decidió ya no contestar ni aclarar la situación de robo de dinero.
No regresaría tuvimos una situación grave de inseguridad tuvimos que llamar a la policía para poder recibir apoyo, el hotel nunca nos envió la evidencia de que su personal no había entrado a nuestra habitación a pesar de tener una cámara que daba directamente a la puerta de la habitación que pedimos que no se abriera ni para el aseo,simplemente se lavaron las manos el director general del hotel nos dijo que nos ayudaría y después sólo decidió ya no contestar ni aclarar la situación de robo de dinero.
10
vanessa
Nov 20, 2024
·
Stayed 4 nights
Staff was very friendly and helpful; clean facilities. Be sure to enjoy breakfast and/or dinner at their rooftop restaurant. Chef David is fantastic!
Staff was very friendly and helpful; clean facilities. Be sure to enjoy breakfast and/or dinner at their rooftop restaurant. Chef David is fantastic!
10
Kenneth
Nov 9, 2024
·
Stayed 3 nights
Lovely boutique hotel. Clean. Unique design and decor. Awesome staff. Will definitely stay again.
Lovely boutique hotel. Clean. Unique design and decor. Awesome staff. Will definitely stay again.
10
Adalberto
Mar 4, 2024
·
Stayed 1 night
We stayed at Casa Prim for a business trip but would 100% return for a vacation. The hotel is in a great location and the staff is wonderful. We were extremely tired from our business travels and they offered to buy us bath bombs at my favorite store since I was allergic to theirs. The beds were amazingly comfortable. We ended up liking the hotel so much we added a night to our stay to get a good nights rest. The only negative comment was the restaurant. We went for dinner but there was only 1 chef and 1 waiter. It’s leased out so not technically a part of the hotel. The food wasn’t the best and over salted. Due to the short staff it took two hours for 2 appetizers and 2 entrees. For the price you can find much better in CDMX. The view and asthetic was nice and would recommend having drinks there.
We stayed at Casa Prim for a business trip but would 100% return for a vacation. The hotel is in a great location and the staff is wonderful. We were extremely tired from our business travels and they offered to buy us bath bombs at my favorite store since I was allergic to theirs. The beds were amazingly comfortable. We ended up liking the hotel so much we added a night to our stay to get a good nights rest. The only negative comment was the restaurant. We went for dinner but there was only 1 chef and 1 waiter. It’s leased out so not technically a part of the hotel. The food wasn’t the best and over salted. Due to the short staff it took two hours for 2 appetizers and 2 entrees. For the price you can find much better in CDMX. The view and asthetic was nice and would recommend having drinks there.
10
Gonzalo A
Jun 1, 2023
·
Stayed 1 night
Loved the staff, they were extremely friendly. The hotel had some really nice detail which I appreciated. Beds were very nice and check in and check out went very smoothly. I would like to add that it would be nice if the keys could be touch less since a key could get a little frustrating to carry around although I say it from being a person who seeks convenience. It’s not a big issue at all, just a recommendation. I still loved staying at Casa Prim.
Loved the staff, they were extremely friendly. The hotel had some really nice detail which I appreciated. Beds were very nice and check in and check out went very smoothly. I would like to add that it would be nice if the keys could be touch less since a key could get a little frustrating to carry around although I say it from being a person who seeks convenience. It’s not a big issue at all, just a recommendation. I still loved staying at Casa Prim.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Highly central and walkable, with easy Uber access to Roma Norte, Centro, and nearby dining and shopping. Some street or nearby-bar noise and sporadic construction affected a few rooms.
Related guest reviews
10
Karina
Dec 28, 2024
·
Stayed 9 nights
Excelente servicio. Todo el staff muy atento. Existe una variedad de restaurantes que se pueden visitar. A menos de una cuadra se encuentra un restaurante familiar ‘La Huerta’ muy bonito servicio y excelente comida. Lo que necesiten comuniquenselo al staff y ellos con gusto los ayudaran. Por ultimo, el lugar esta central a varios lugares. En realidad es una location excelente.
Excelente servicio. Todo el staff muy atento. Existe una variedad de restaurantes que se pueden visitar. A menos de una cuadra se encuentra un restaurante familiar ‘La Huerta’ muy bonito servicio y excelente comida. Lo que necesiten comuniquenselo al staff y ellos con gusto los ayudaran. Por ultimo, el lugar esta central a varios lugares. En realidad es una location excelente.
8
OMAR
Dec 30, 2024
·
Stayed 2 nights
The location of this place is perfect many attractions close by.
The location of this place is perfect many attractions close by.
10
Paulette
Oct 18, 2023
·
Stayed 3 nights
This was a great location! We walked to the Zócalo and the Mercado off of Balderas. only Uber'd from the airport, and to and from Foro Sol during our stay! We spent our short 4 day stay walking along the neighborhood. We found a few dinner, late night and brunch spots nearby. The desserts, especially the handmade icecream at the hotel rooftop bar made for a great nightcap! Sundays, things around the neighborhood are either closed or open later. It was good that we checked out on Sunday and headed to the airport by checkout time, it worked out!
This was a great location! We walked to the Zócalo and the Mercado off of Balderas. only Uber'd from the airport, and to and from Foro Sol during our stay! We spent our short 4 day stay walking along the neighborhood. We found a few dinner, late night and brunch spots nearby. The desserts, especially the handmade icecream at the hotel rooftop bar made for a great nightcap! Sundays, things around the neighborhood are either closed or open later. It was good that we checked out on Sunday and headed to the airport by checkout time, it worked out!
10
Sharese
May 29, 2024
·
Stayed 2 nights
Beautiful boutique hotel! You can walk to almost anywhere in the centro historico. Very easy to get a car as well. Lovely staff, delicious restaurant, all you could want!
Beautiful boutique hotel! You can walk to almost anywhere in the centro historico. Very easy to get a car as well. Lovely staff, delicious restaurant, all you could want!
10
Gustavo
Aug 13, 2023
·
Stayed 1 night
Muy buena ubicación, instalaciones nuevas y muy cómodas. Me parece una buena opción de hospedaje.
Muy buena ubicación, instalaciones nuevas y muy cómodas. Me parece una buena opción de hospedaje.
10
Yarenzi
Dec 31, 2023
·
Stayed 4 nights
Great boutique property with nice, modern rooms in a great part of town, easily walkable to dining and shopping. Well decorated rooms, large bathrooms and trendy lobby add nice touches to a comfortable experience. Some rooms front to a busy, noisy street so expect a 6am wakeup call.
Great boutique property with nice, modern rooms in a great part of town, easily walkable to dining and shopping. Well decorated rooms, large bathrooms and trendy lobby add nice touches to a comfortable experience. Some rooms front to a busy, noisy street so expect a 6am wakeup call.
10
Warren
Oct 24, 2023
·
Stayed 2 nights
Nice property. Older but well kept. Location is off the main strip but safe and very walkable. Rooftop bar is so chill. This is a hidden gem with a great staff. Very accommodating. I’ll be back here!
Nice property. Older but well kept. Location is off the main strip but safe and very walkable. Rooftop bar is so chill. This is a hidden gem with a great staff. Very accommodating. I’ll be back here!
10
Gregory
Oct 2, 2025
·
Stayed 8 nights
The room was great (JR suite) we got the package that came with breakfast each day, quite good but the same every day, which since I liked it was fine. Located a quick Uber to Roma Norte and Centro. Good location, great price, nice room.
The room was great (JR suite) we got the package that came with breakfast each day, quite good but the same every day, which since I liked it was fine. Located a quick Uber to Roma Norte and Centro. Good location, great price, nice room.
10
Yaritza
Aug 7, 2023
·
Stayed 4 nights
Excelente localización, el personal muy amable y el cuarto súper cómodo, lindo y limpio. El restaurante muy bueno, una buena opción para comer sin tener que salir del hotel. Recomendado, la Colonia Juarez tiene muchas cosas para disfrutar y el hotel queda cerca de todo.
Excelente localización, el personal muy amable y el cuarto súper cómodo, lindo y limpio. El restaurante muy bueno, una buena opción para comer sin tener que salir del hotel. Recomendado, la Colonia Juarez tiene muchas cosas para disfrutar y el hotel queda cerca de todo.
6
Jeffery
Feb 10, 2025
·
Stayed 4 nights
My biggest complaint with this hotel is that they claim to have "Soundproof" rooms and they are anything but. There is an open air bar 2 doors down that has a DJ and the music sounds like it is in the hotel. They moved me from one room to another and the second one was worse due to balconies facing the street side where the bar is. They finally did put me in a somewhat quiet room at the back of the hotel for the last 3 nights. The hotel is cute and the staff is nice but I'm a light sleeper and I specifically booked it because it was falsely advertised as having soundproof rooms. If you have no problem with constant noise then you would probably enjoy this place.
My biggest complaint with this hotel is that they claim to have "Soundproof" rooms and they are anything but. There is an open air bar 2 doors down that has a DJ and the music sounds like it is in the hotel. They moved me from one room to another and the second one was worse due to balconies facing the street side where the bar is. They finally did put me in a somewhat quiet room at the back of the hotel for the last 3 nights. The hotel is cute and the staff is nice but I'm a light sleeper and I specifically booked it because it was falsely advertised as having soundproof rooms. If you have no problem with constant noise then you would probably enjoy this place.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Rooftop restaurant and Chef David earn many compliments, and breakfast is often enjoyed. Feedback also notes repetitive menus, small portions, variable food quality, slow service at times, and high prices.
Related guest reviews
10
Patryk
Jul 30, 2024
·
Stayed 3 nights
Very happy with this hotel, room was comfortable and clean. Staff was kind and helpful. Breakfast wss good but very small portions, not enough and poor variety, though good quality.
Very happy with this hotel, room was comfortable and clean. Staff was kind and helpful. Breakfast wss good but very small portions, not enough and poor variety, though good quality.
10
Stephen
May 21, 2024
·
Stayed 9 nights
Great staff, great chef, great restaurant, good location, comfortable bed, air conditioning great.
Great staff, great chef, great restaurant, good location, comfortable bed, air conditioning great.
10
vanessa
Nov 20, 2024
·
Stayed 4 nights
Staff was very friendly and helpful; clean facilities. Be sure to enjoy breakfast and/or dinner at their rooftop restaurant. Chef David is fantastic!
Staff was very friendly and helpful; clean facilities. Be sure to enjoy breakfast and/or dinner at their rooftop restaurant. Chef David is fantastic!
10
Jacques
Oct 23, 2024
·
Stayed 7 nights
The rooftop restaurant Bartolomeo is Excellent for breakfast, lunch and dinner!
The rooftop restaurant Bartolomeo is Excellent for breakfast, lunch and dinner!
10
Sharese
May 29, 2024
·
Stayed 2 nights
Beautiful boutique hotel! You can walk to almost anywhere in the centro historico. Very easy to get a car as well. Lovely staff, delicious restaurant, all you could want!
Beautiful boutique hotel! You can walk to almost anywhere in the centro historico. Very easy to get a car as well. Lovely staff, delicious restaurant, all you could want!
10
Jesus Christian Brontis
Feb 2, 2025
·
Stayed 1 night
Los precio del Restaurante son muy caros. El servicio del personal de lo mejor 👏
Los precio del Restaurante son muy caros. El servicio del personal de lo mejor 👏
8
Kimberly
Jan 5, 2025
·
Stayed 3 nights
We enjoyed our stay at Casa Prim. The location of our junior suite was a little strange- as it was not part of the main building and on the bottom floor of a building next door (want to say it was room 15, but could be wrong). There was half eaten candy in our room when we arrived, which was a bit off putting bc I like everything super clean- but other than that- the room was great. We got some tapas at the rooftop restaurant which weren't very good. Honestly, save yourself money and get street tacos instead. On the last day, the front desk allowed us a late check out as I had a migraine and needed to sleep it off. That was very much appreciated! Overall, we really liked the location as we could walk or take a quick/cheap uber to wherever we were going. The historic center was way to chaotic and crowded for us, so this was a nice, quiet safe location to come back to. I'd likely come back and make sure to reserve a junior sweet in the main building.
We enjoyed our stay at Casa Prim. The location of our junior suite was a little strange- as it was not part of the main building and on the bottom floor of a building next door (want to say it was room 15, but could be wrong). There was half eaten candy in our room when we arrived, which was a bit off putting bc I like everything super clean- but other than that- the room was great. We got some tapas at the rooftop restaurant which weren't very good. Honestly, save yourself money and get street tacos instead. On the last day, the front desk allowed us a late check out as I had a migraine and needed to sleep it off. That was very much appreciated! Overall, we really liked the location as we could walk or take a quick/cheap uber to wherever we were going. The historic center was way to chaotic and crowded for us, so this was a nice, quiet safe location to come back to. I'd likely come back and make sure to reserve a junior sweet in the main building.
10
Adalberto
Mar 4, 2024
·
Stayed 1 night
We stayed at Casa Prim for a business trip but would 100% return for a vacation. The hotel is in a great location and the staff is wonderful. We were extremely tired from our business travels and they offered to buy us bath bombs at my favorite store since I was allergic to theirs. The beds were amazingly comfortable. We ended up liking the hotel so much we added a night to our stay to get a good nights rest. The only negative comment was the restaurant. We went for dinner but there was only 1 chef and 1 waiter. It’s leased out so not technically a part of the hotel. The food wasn’t the best and over salted. Due to the short staff it took two hours for 2 appetizers and 2 entrees. For the price you can find much better in CDMX. The view and asthetic was nice and would recommend having drinks there.
We stayed at Casa Prim for a business trip but would 100% return for a vacation. The hotel is in a great location and the staff is wonderful. We were extremely tired from our business travels and they offered to buy us bath bombs at my favorite store since I was allergic to theirs. The beds were amazingly comfortable. We ended up liking the hotel so much we added a night to our stay to get a good nights rest. The only negative comment was the restaurant. We went for dinner but there was only 1 chef and 1 waiter. It’s leased out so not technically a part of the hotel. The food wasn’t the best and over salted. Due to the short staff it took two hours for 2 appetizers and 2 entrees. For the price you can find much better in CDMX. The view and asthetic was nice and would recommend having drinks there.
10
Marshel
Jan 11, 2025
·
Stayed 4 nights
The hotel is in a perfect location. It is nice and quite. I loved the staff. Chef Davids food is excellent!
The hotel is in a perfect location. It is nice and quite. I loved the staff. Chef Davids food is excellent!
10
Gregory
Oct 2, 2025
·
Stayed 8 nights
The room was great (JR suite) we got the package that came with breakfast each day, quite good but the same every day, which since I liked it was fine. Located a quick Uber to Roma Norte and Centro. Good location, great price, nice room.
The room was great (JR suite) we got the package that came with breakfast each day, quite good but the same every day, which since I liked it was fine. Located a quick Uber to Roma Norte and Centro. Good location, great price, nice room.
Was this helpful?
AI-generated summary based on recent guest reviews
8
Frances
Jul 26, 2026
·
Stayed 4 nights
My first night was rather noisy so I moved to another room. It had a few problems, however spoke to the manager and he was extremely helpful. The team worked in my room while I was out and made it perfect. My friend stayed in another room. Both rooms were so beautiful and very comfortable. They had everything you could want, tea and coffee making and a fridge. A clothes steamer, toiletries, fluffy towels etc. The staff were so nice, helpful and attentive. The location is excellent and you can walk to most sights. I would definitely stay there again.
My first night was rather noisy so I moved to another room. It had a few problems, however spoke to the manager and he was extremely helpful. The team worked in my room while I was out and made it perfect. My friend stayed in another room. Both rooms were so beautiful and very comfortable. They had everything you could want, tea and coffee making and a fridge. A clothes steamer, toiletries, fluffy towels etc. The staff were so nice, helpful and attentive. The location is excellent and you can walk to most sights. I would definitely stay there again.
10
Kasey
Jun 29, 2026
·
Stayed 3 nights
Beautiful boutique hotel in a great neighborhood. The staff was incredible! Diana and Lina we're so helpful and kind. Would highly recommend to anyone.
Beautiful boutique hotel in a great neighborhood. The staff was incredible! Diana and Lina we're so helpful and kind. Would highly recommend to anyone.
10
Jared
Jun 27, 2026
·
Stayed 6 nights
This was my first visit to Mexico City and I stayed at this hotel for about a week. The location, staff, and room were all great and perfect for my first introduction to this City. I will say visitors need to be mindful of the open air restaurant within the hotel that is on the third floor. Most of the week was fine but Friday and Saturday nights were both very loud until the restaurant closed around 11pm. Aside from some restaurant noise those two nights everything else was fantastic.
This was my first visit to Mexico City and I stayed at this hotel for about a week. The location, staff, and room were all great and perfect for my first introduction to this City. I will say visitors need to be mindful of the open air restaurant within the hotel that is on the third floor. Most of the week was fine but Friday and Saturday nights were both very loud until the restaurant closed around 11pm. Aside from some restaurant noise those two nights everything else was fantastic.
10
Rosana
Jun 22, 2026
·
Stayed 3 nights
The rooms were super clean, the staff very helpful, and the food at the rooftop L’ enfant restaurant was delicious. It would be helpful if the front desk staff could speak English, but with Google Translate, it really wasn’t much of a problem.
The rooms were super clean, the staff very helpful, and the food at the rooftop L’ enfant restaurant was delicious. It would be helpful if the front desk staff could speak English, but with Google Translate, it really wasn’t much of a problem.
10
Gopal
Jun 2, 2026
·
Stayed 2 nights
Beautiful property
Beautiful property
FAQs about Casa Prim Hotel Boutique
What are the check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The property features elevators, wheelchair-accessible registration desk, limited wheelchair accessibility, Braille or raised signage, handrails in hallways, and eco-friendly cleaning products.
What is the hotel's location in relation to key landmarks?
The hotel is located in Mexico City (Reforma), just a 3-minute walk from Paseo de la Reforma and an 11-minute walk from the Monument to the Revolution. It is approximately 1.4 miles from both the Palacio de Bellas Artes and the Angel of Independence Monument.
What are the hotel's policies for guests staying with children?
Children are allowed at the property, but specific age policies for free stays are not mentioned.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-09: 211.8940028656006USD
- 2026-10-10: 216.4799916687012USD
- 2026-10-11: 153.34174627685547USD
- 2026-10-12: 153.75843989257814USD
- 2026-10-13: 155.63655268707276USD
- 2026-10-14: 155.63655268707276USD
- 2026-10-15: 154.01068517456056USD
- 2026-10-16: 220.89592516784668USD
- 2026-10-17: 223.6329642593384USD
- 2026-10-18: 181.87495101776125USD
- 2026-10-19: 178.9003678466797USD
- 2026-10-20: 183.96129095916748USD
- 2026-10-21: 181.87495101776125USD
- 2026-10-22: 183.0705006607056USD
- 2026-10-23: 183.96129095916748USD
- 2026-10-24: 181.6676640640259USD
- 2026-10-25: 183.113441847229USD
- 2026-10-26: 179.59846982727052USD
- 2026-10-27: 182.33022674255372USD
- 2026-10-28: 183.77191895904542USD
- 2026-10-29: 325.8795021057129USD
- 2026-10-30: 415.72497742919927USD
- 2026-10-31: 415.72497742919927USD
- 2026-11-01: 412.43467738952637USD
- 2026-11-02: 258.8810628540039USD
- 2026-11-03: 157.11450217132568USD
- 2026-11-04: 157.68612252807617USD
- 2026-11-05: 155.10383923339845USD
- 2026-11-06: 197.09888372192384USD
- 2026-11-07: 197.09888372192384USD
- 2026-11-08: 157.68612252807617USD
- 2026-11-09: 157.67610519714356USD
- 2026-11-10: 157.68612252807617USD
- 2026-11-11: 157.67610519714356USD
- 2026-11-12: 193.59179223022463USD
- 2026-11-13: 215.23992815246584USD
- 2026-11-14: 196.83935621643067USD
- 2026-11-15: 157.1179723388672USD
- 2026-11-16: 157.68612252807617USD
- 2026-11-17: 157.62299282989503USD
- 2026-11-18: 157.67610519714356USD
- 2026-11-19: 193.59179223022463USD
- 2026-11-20: 231.90333079833985USD
- 2026-11-21: 231.90333079833985USD
- 2026-11-22: 157.58993221893311USD
- 2026-11-23: 157.67610519714356USD
- 2026-11-24: 157.11450217132568USD
- 2026-11-25: 157.11450217132568USD
- 2026-11-26: 155.01371744384767USD
- 2026-11-27: 194.29321052856446USD
- 2026-11-28: 196.397465423584USD
- 2026-11-29: 157.68612252807617USD
- 2026-11-30: 155.89281515808108USD
- 2026-12-01: 141.91821114654542USD
- 2026-12-02: 140.56723902435303USD
- 2026-12-03: 141.10282434082032USD
- 2026-12-04: 141.91821114654542USD
- 2026-12-05: 141.68674413375857USD
- 2026-12-06: 141.82546536331176USD
- 2026-12-07: 141.91821114654542USD
- 2026-12-08: 142.08353984298708USD
- 2026-12-09: 141.91821114654542USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Business details
Property registration number 2970
- Fee for continental breakfast: approximately MXN 197 per person
- Late check-in fee: MXN 400 for check-in between noon and 3:00 PM
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Airport shuttle
Restaurant
Non-Smoking Rooms
Tour Desk
Housekeeping
Safe-Deposit Box
Services
Tour Desk
Housekeeping
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
24-Hour Front Desk
Concierge Services
Internet
Free Wi-Fi
General
Restaurant
Non-Smoking Rooms
Massage
Wheelchair Accessible (Limited)
Activities
Outdoor Furniture
Terrace
Fitness Center (nearby)
Parking
Airport shuttle