Hotel del Prado
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About this property
Amenities
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Dining
Grab a bite to eat at El Cafe, a brasserie which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held on select days. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.
Rooms
Stay in one of 357 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Location
With a stay at Hotel Del Prado, you'll be centrally located in Mexico City, within a 5-minute drive of Paseo de la Reforma and Angel of Independence Monument. This hotel is 2.5 mi (4 km) from Palacio de Bellas Artes and 3.6 mi (5.8 km) from Zócalo.
What's nearby
U.S. Embassy(0.9 miles)
Angel of Independence Monument(0.9 miles)
Avenida Insurgentes(0.9 miles)
Paseo de la Reforma(0.9 miles)
Avenida Presidente Masaryk(1 miles)
Diana the Huntress Fountain(1 miles)
Reforma 222(1 miles)
Torre Mayor(1.2 miles)
Cibeles Fountain(1.4 miles)
Monument to the Revolution(1.4 miles)
Chapultepec Park(1.5 miles)
Mercado de Artesanías La Cuidadela(1.6 miles)
Monumento a los Ninos Heroes(1.6 miles)
Spain Park(1.7 miles)
National Museum of Anthropology(1.8 miles)
Benito Juarez International Airport (MEX)(8.5 miles)
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.)(25.8 miles)
Toluca, Estado de Mexico (TLC-Toluca Intl.)(36.1 miles)
Parking
Restaurant
Business Center
Room Service
Tour Desk
Dry Cleaning
Location
U.S. Embassy (0.9 miles)
Angel of Independence Monument (0.9 miles)
Avenida Insurgentes (0.9 miles)
Paseo de la Reforma (0.9 miles)
Avenida Presidente Masaryk (1 miles)
Diana the Huntress Fountain (1 miles)
Room options
6
Standard Room, 2 Double Beds, City View
Room details
Sleeps 3
463 ft²
8
Standard Room, 1 King Bed, City View
Room details
Sleeps 2
484 ft²
Guest reviews of Hotel del Prado
Based on 979 verified reviews
Who stays here?
Business
69%
Couple
12%
Family
10%
Group
5%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
Across recent stays at Hotel Del Prado, guests highlight very large rooms, generally friendly staff, and direct access to a shopping plaza, while also noting the property feels dated and some in-room systems need attention.
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What guests think
Across recent stays at Hotel Del Prado, guests highlight very large rooms, generally friendly staff, and direct access to a shopping plaza, while also noting the property feels dated and some in-room systems need attention.
Many reviews mention hard mattresses, street and neighbor noise, and aging in-room fixtures like air conditioning. Cleanliness is often praised, though a handful of reports cite odors, old carpets, hot-water or plumbing inconsistencies, and occasional maintenance lapses. The location is considered safe and practical, with charged on-site parking and direct mall access for dining, while the hotel restaurant receives mixed feedback on quality and price. Expect a straightforward, no-frills stay.
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AI-generated summary based on recent guest reviews
Facilities
Direct access to an attached mall is widely appreciated; on-site parking is available but charged, and signage to and from the lot can be confusing. Some facilities appear reduced or dated, with reports of a closed bar and a limited gym.
Related guest reviews
Víctor
Nov 22, 2025
·
Stayed 1 night
Elsa Maria
Dec 29, 2024
·
Stayed 2 nights
Eumir
Nov 18, 2025
·
Stayed 3 nights
GUSTAVO
Feb 9, 2023
·
Stayed 1 night
Mariana
Oct 28, 2025
·
Stayed 2 nights
Luz María del Carmen
Oct 29, 2024
·
Stayed 2 nights
Alejandro
Mar 1, 2025
·
Stayed 2 nights
Mtra. Lizette Adriana
Oct 27, 2025
·
Stayed 2 nights
Valentín Estudillo
Sep 17, 2023
·
Stayed 4 nights
Julio
Mar 16, 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Housekeeping and overall cleanliness are frequently praised. Some guests reported odors or old carpets, occasional dirty linens, and intermittent hot-water or plumbing issues.
Related guest reviews
Jennie
Sep 2, 2024
·
Stayed 3 nights
Giovanni Alain
Nov 13, 2025
·
Stayed 2 nights
M Jose
Oct 27, 2024
·
Stayed 3 nights
Jorge Antonio Hernández
Nov 12, 2025
·
Stayed 1 night
Karla Melisa Martinez
Jun 9, 2025
·
Stayed 1 night
Mauricio
Oct 30, 2023
·
Stayed 1 night
Mariana
Oct 28, 2025
·
Stayed 2 nights
Ronald
Oct 28, 2025
·
Stayed 4 nights
JEZREEL
Nov 26, 2025
·
Stayed 2 nights
Ruth
Jul 2, 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Rooms
Rooms are very spacious but dated. Guests repeatedly mention hard mattresses, street or adjacent-room noise, recurring air-conditioning issues, and limited in-room features such as outlets, minibar, or bedside reading lights.
Related guest reviews
claudia del rosario
Jun 12, 2023
·
Stayed 2 nights
Valeria
Jul 5, 2024
·
Stayed 1 night
Rocio
Nov 7, 2025
·
Stayed 2 nights
Luis Santiago Hernández
Nov 8, 2024
·
Stayed 1 night
Lorena Zurisadai
Nov 28, 2025
·
Stayed 1 night
Jorge
Oct 28, 2024
·
Stayed 1 night
Miguel
Aug 14, 2024
·
Stayed 1 night
Maria Gabriela
May 18, 2025
·
Stayed 6 nights
Henry
Feb 9, 2023
·
Stayed 4 nights
Christopher Saúl
Nov 25, 2023
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Service
Staff are often described as friendly and attentive, including standout bell service. Reports include inflexible early check-in, unresolved issues (e.g., Wi‑Fi), and difficulties obtaining invoices for third-party bookings.
Related guest reviews
NANCY LISSET
Dec 1, 2024
·
Stayed 4 nights
América
Nov 4, 2024
·
Stayed 3 nights
RAUL
Oct 17, 2025
·
Stayed 2 nights
German
Jul 28, 2025
·
Stayed 6 nights
Douglas Ernesto
Nov 25, 2025
·
Stayed 4 nights
Guillermo
Nov 3, 2024
·
Stayed 2 nights
HECTOR
Sep 14, 2025
·
Stayed 1 night
Yesenia Lizbeth
Nov 25, 2024
·
Stayed 2 nights
Mirco
Oct 28, 2025
·
Stayed 4 nights
Jose Luis Ernesto
Feb 20, 2025
·
Stayed 3 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Considered safe and convenient for reaching Polanco/Reforma and nearby areas, with direct entry to an adjacent mall. Experiences with public transport access vary, and the hotel sits on a busy street.
Related guest reviews
Alejandro
Mar 7, 2025
·
Stayed 1 night
JOSE
Oct 8, 2025
·
Stayed 1 night
Girasol
Nov 3, 2024
·
Stayed 1 night
LANDY JANA
Nov 15, 2024
·
Stayed 1 night
Yvonne
May 13, 2025
·
Stayed 6 nights
MONICA
Nov 9, 2025
·
Stayed 1 night
Juan
Nov 28, 2024
·
Stayed 3 nights
Eumir
Nov 18, 2025
·
Stayed 3 nights
GUSTAVO
Feb 9, 2023
·
Stayed 1 night
Jose Luis Ernesto
Feb 20, 2025
·
Stayed 3 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
The on-site restaurant earns praise, though breakfast quality and prices are mixed and service can be slow to bill. Many rely on the attached mall for varied, affordable options; room service reportedly ends around 10 pm.
Related guest reviews
Verónica
Jul 14, 2024
·
Stayed 1 night
Víctor
Nov 22, 2025
·
Stayed 1 night
Gerardo Manuel
Apr 11, 2025
·
Stayed 6 nights
Maria Gabriela
Jun 16, 2025
·
Stayed 7 nights
Elena Nieves
Nov 10, 2025
·
Stayed 6 nights
Manuel Salvador
Dec 9, 2024
·
Stayed 1 night
YASMIN
Oct 28, 2024
·
Stayed 3 nights
Luis mario
Nov 5, 2023
·
Stayed 5 nights
Maria Gabriela
May 18, 2025
·
Stayed 6 nights
BEATRIZ
Nov 22, 2024
·
Stayed 3 nights
Was this helpful?
AI-generated summary based on recent guest reviews
victoria
3 weeks ago
·
Stayed 3 nights
Alejandro Torres
Jul 12, 2026
·
Stayed 2 nights
Marco A
Jul 12, 2026
·
Stayed 2 nights
Edith
Jul 12, 2026
·
Stayed 1 night
Israel
Jul 8, 2026
·
Stayed 3 nights
FAQs about Hotel del Prado
Is parking available at the hotel?
Yes, self-parking is available on-site for a fee of approximately MXN 90 per day. Parking height restrictions apply.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 7:00 AM to noon for a fee of approximately MXN 380 to 420 for adults and MXN 180 to 250 for children.
Does the hotel allow pets?
No pets and no service animals are allowed at this property.
What are the check-in and check-out times?
Check-in is from 1:00 PM until midnight, and check-out is until 2:00 PM. Early check-in and late check-out may be available for a fee of MXN 925, subject to availability.
Are airport shuttle services available?
Yes, airport shuttle services are available for a fee of MXN 350 per vehicle (maximum occupancy 4). Guests must contact the property 24 hours prior to arrival to arrange the transfer.
What accessibility features does the hotel offer?
The hotel features step-free entrances and wheelchair-accessible facilities. Additional accessibility features may include elevators and accessible public areas.
Where is the hotel located in relation to key landmarks?
The hotel is centrally located in Mexico City, within a 5-minute drive of Paseo de la Reforma and Angel of Independence Monument. It is approximately 2.2 miles from Palacio de Bellas Artes and 3.4 miles from Zócalo.
What are the hotel's policies for guests staying with children?
Children are allowed at the hotel. The minimum age for children to stay for free is not specified.
What are the policies regarding extra beds and cribs?
The hotel offers rollaway beds for a fee of MXN 600 per day. Advance request or confirmation may be required for extra beds.
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Instant AI responses are based on hotel information
Prices for upcoming dates
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 133.0204822189331USD
- 2026-11-02: 95.16193925361634USD
- 2026-11-03: 95.13458817977906USD
- 2026-11-04: 95.06999145431519USD
- 2026-11-05: 78.48609805068969USD
- 2026-11-06: 81.12474611778259USD
- 2026-11-07: 81.19174385910034USD
- 2026-11-08: 77.17668141174316USD
- 2026-11-09: 92.1236630317688USD
- 2026-11-10: 90.62564275245667USD
- 2026-11-11: 129.3054527633667USD
- 2026-11-12: 135.21586516342163USD
- 2026-11-13: 129.02361964263915USD
- 2026-11-14: 132.97782787322998USD
- 2026-11-15: 135.40532325782775USD
- 2026-11-16: 129.3054527633667USD
- 2026-11-17: 73.2702115283966USD
- 2026-11-18: 76.69558960876465USD
- 2026-11-19: 96.78778585739136USD
- 2026-11-20: 95.57640927505493USD
- 2026-11-21: 100.43087882728577USD
- 2026-11-22: 96.96470056648255USD
- 2026-11-23: 77.18735354270935USD
- 2026-11-24: 85.5674713569641USD
- 2026-11-25: 81.72365858840942USD
- 2026-11-26: 81.90928018417358USD
- 2026-11-27: 85.71800906982422USD
- 2026-11-28: 84.21259776306152USD
- 2026-11-29: 85.90871466712952USD
- 2026-11-30: 77.54865088920593USD
- 2026-12-01: 77.31280448493958USD
- 2026-12-02: 78.30135654258729USD
- 2026-12-03: 86.93237624130249USD
- 2026-12-04: 77.31280448493958USD
- 2026-12-05: 78.2812854171753USD
- 2026-12-06: 78.2812854171753USD
- 2026-12-07: 74.37725927238465USD
- 2026-12-08: 74.37725927238465USD
- 2026-12-09: 77.18735354270935USD
- 2026-12-10: 78.13283257217407USD
- 2026-12-11: 81.70358746299743USD
- 2026-12-12: 85.22815056838989USD
- 2026-12-13: 77.9400591960907USD
- 2026-12-14: 81.90928018417358USD
- 2026-12-15: 96.78778585739136USD
- 2026-12-16: 96.78778585739136USD
- 2026-12-17: 96.78778585739136USD
- 2026-12-18: 84.00183812942505USD
- 2026-12-19: 81.70358746299743USD
- 2026-12-20: 74.35718814697266USD
- 2026-12-21: 79.11427557220459USD
- 2026-12-22: 74.37725927238465USD
- 2026-12-23: 74.52902739906311USD
- 2026-12-24: 74.37725927238465USD
- 2026-12-25: 73.2933672328949USD
- 2026-12-26: 74.35718814697266USD
- 2026-12-27: 78.30135654258729USD
- 2026-12-28: 73.2933672328949USD
- 2026-12-29: 74.6281611568451USD
- 2026-12-30: 79.11427557220459USD
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
- Fee for buffet breakfast: approximately MXN 380 to 420 for adults, and MXN 180 to 250 for children
- Airport shuttle fee: MXN 350 per vehicle (maximum occupancy 4)
- Covered self parking fee: MXN 90 per day
- Early check-in fee: MXN 925 (subject to availability)
- Late check-out fee: MXN 925 (subject to availability)
- Rollaway bed fee: MXN 600.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Business Center
Room Service
Tour Desk
Dry Cleaning
Services
Business Center
Tour Desk
Dry Cleaning
Banquet Facilities
Currency Exchange
Safe-Deposit Box
ATM / Cash Machine
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Concierge Services
General
Room Service
Restaurant
Non-Smoking Rooms
Barber/Beauty Shop
Packed Lunches
Breakfast in the Room
Activities
Terrace
Fitness Center (nearby)
Parking
Parking
Parking Onsite
Internet
Free Wi-Fi