What are the check-in and check-out times?

Check-in is from 3:00 PM to 4:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in New York, within a 5-minute walk of Times Square and Broadway. It is 0.2 miles from Rockefeller Center and Bryant Park.

What are the policies for children staying at the hotel?

Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of USD 25.00 per day. Availability and confirmation may be required.

Hotel St. James in New York

Average nightly price at Hotel St. James by month, last 12 months (USD)
Month	Average price
January	$132
February	$133
March	$168
April	$200
May	$243
June	$266
July	$224
August	$183
September	$278
October	$286
November	$250
December	$350

What guests think

Hotel St. James draws praise for its unbeatable Times Square location and friendly, welcoming staff, while rooms are generally basic and clean, with some larger than expected, and the no-frills setup keeps prices reasonable for Midtown stays.

Common drawbacks include an older, worn building with slow or out-of-service elevators, loud window A/C or radiators, limited soundproofing, and occasional issues with water pressure, hot water, or room temperature control. Amenities are minimal - no on-site restaurant or breakfast, and many rooms lack fridges or coffee makers - though plentiful dining options sit right next door. Expect a clean, budget-friendly base steps from Broadway rather than a full-service, modern hotel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

No-frills setup: no on-site restaurant or bar, and many rooms lack a fridge, microwave, or coffee maker. The historic building has slow or occasionally down elevators, window A/C instead of central air, mixed Wi-Fi, and a few reports of temporary water outages.

Related guest reviews

4

Todd

Jul 27, 2025

·

Stayed 3 nights

Our entire hotel had no water for about 24hrs, it was 98° and we couldn’t take a shower or flush the toilet, the staff friendly but didn’t have the foresight to hand out bottle water r to their guest so we could brush our teeth and wash our hands, they said they are give refunds for one day but I’m not holding my breath on that

10

Tammi

Oct 17, 2025

·

Stayed 1 night

Great location and historic hotel. Not the same amenities you would get in a “modern” hotel but very comfortable stay! Walking distance to so many venues!

10

Jennifer

Aug 5, 2025

·

Stayed 3 nights

The hotel is older but I really liked the style of it. The price for the location is great. Desk staff were wonderful. We had a room with one king bed and the size was good, room was comfortable and the window AC unit kept up with the 37 degree heat. Not a good hotel if you are planning to have a lot of meals in your room - no fridges/microwaves. We were only there for a few nights so this was not a problem. I will stay here again if I am back in NYC.

8

Elaine

Oct 7, 2025

·

Stayed 1 night

Basic room, good for a one-night business trip. WiFi wasn't great and had to use a hotspot.

8

janice

Aug 5, 2025

·

Stayed 1 night

Noisy a/c but room was fine

2

William

Jul 22, 2025

·

Stayed 4 nights

It was like walking into a 1950's movie with the decor and furniture. No bellhop. 2 elevators; one with a 4 person capacity and the other with a 6 person capacity. Smallest hotel bathroom ever. Their website is terribly misleading. They show a full bar, but the bar has not been in operation for over 10 years. The fire alarm on my floor had tape on it stating out of service. It doesn't offer any type of food or drinks including water. And speaking of water, Saturday morning the hotel's entire water shut down for hours. Just to name a few. Expedia should be embarrassed offering this location as part of a package. I will NEVER let Expedia pick a hotel for me and I doubt I will ever use them for air travel any longer.

8

Tricia

Nov 16, 2025

·

Stayed 1 night

Breakfast was not offered at this location which was fine. Hotel is dated but it was comfortable and clean. There was no refrigerator or coffee/tea in the room which again was fine. Elevator was slow but worked just fine. Hotel lobby decor is dated but adds to the charm of an older hotel. There was a window air conditioner which I used at night to block some of the street noise. Everything was very clean and the staff was friendly and helpful.

8

Stephen Andrew

Jul 27, 2025

·

Stayed 4 nights

The facility lost water around 4pm there waa none for the rest of the night. When it came back on the was no hot water for the rest of the day. Checked on the next morning. Facility is fine, the staff is very friendly. I dont think the loss of water or lack of hot water is common there.

8

Joseph

Aug 31, 2025

·

Stayed 4 nights

The elevator was slow- but honestly really old building so to be expected

6

Moira

Oct 26, 2025

·

Stayed 1 night

The room was clean but basic and dated. The noise level was problematic. We dealt with a lot of noise from the pipes every time anyone used the bathrooms above us. One of two elevators was broken and the one still working took forever. The location was great though.

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Cleanliness

Most guests report very clean or spotless rooms and bathrooms. A few noted lapses such as stray hairs, ants or bugs, or stained linens.

Related guest reviews

4

Madeline

Aug 6, 2025

·

Stayed 2 nights

The staff was extremely kind and absolutely wonderful, however our bathtub was full of bugs.

10

Jean

Nov 3, 2025

·

Stayed 1 night

I love this hotel. Rooms are spotless, and big for a NY hotel. The location can't be beat. Staff are friendly. Convenience store and a great Irish pub steps away. Great place for a NY theater weekend!

10

Laurel

Nov 8, 2025

·

Stayed 1 night

Room and bath were spotless and when we asked for a late checkout the next day, the Front Desk was happy to oblige. Also, the location is perfect for a Broadway show!

6

Gong Ming

Jul 23, 2025

·

Stayed 4 nights

The hotel is conveniently located near Times Square and other attractions. The staff was nice. The downsides were that the room was not sound proof; we could hear noises in the hallway and from outside. The windows in our room were face to a wall, with no view and sunlight. Also, the bedsheet did not feel clean: we found some hair, and it was itchy.

8

Tricia

Nov 16, 2025

·

Stayed 1 night

Breakfast was not offered at this location which was fine. Hotel is dated but it was comfortable and clean. There was no refrigerator or coffee/tea in the room which again was fine. Elevator was slow but worked just fine. Hotel lobby decor is dated but adds to the charm of an older hotel. There was a window air conditioner which I used at night to block some of the street noise. Everything was very clean and the staff was friendly and helpful.

8

Darren

Oct 31, 2025

·

Stayed 3 nights

Room was great although a few long dark hairs on bedding. Loved the bed large and lots of pillows. Big room fairly basic but clean. Bathroom dated Overall location was superb and staff brilliant. Definitely will return

10

Andrew

Nov 19, 2025

·

Stayed 2 nights

spotless

10

Paul

Aug 7, 2025

·

Stayed 4 nights

A lovely old hotel in a fabulous location, the bed blankets contain stains!!…plus long black hair in the bathroom area…not very clean

8

Lori

Aug 31, 2025

·

Stayed 4 nights

It is a great location. We had some ants in our room. .

10

Amy

Nov 18, 2025

·

Stayed 3 nights

Great front desk staff, spotless room and fridge in room was a nice amenity. Only downside was no temperature control in the room and the heat was a bit much for sleeping

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and often small by NYC standards, though some are surprisingly spacious; decor ranges from dated to partially refreshed. Comfort and quiet vary, with loud A/C or radiators, thin doors/windows, firm or sagging beds, and inconsistent water pressure or hot water noted.

Related guest reviews

8

Susan Levin

Nov 17, 2025

·

Stayed 1 night

Huge room, old but clean. Centrally located. Air conditioner left openings in the window = less privacy.

4

Marc

Nov 26, 2025

·

Stayed 1 night

The room was plain and outdated. The TV on the wall wasn't even in a location that you could watch from bed. The worst part though was the bed. The bed was probably 20 plus years old and very inviting. We actually ended up cancelling and losing two nights

6

Darren

Oct 24, 2025

·

Stayed 2 nights

Room was terrible No working blind (overlooking street) - engineering looked at it and said it’s broken (has been for some time). Sound came in though box air conditioner facing road so very noisey Gap under door so could hear other people coming/going Low shower pressure (like London) Only hot water sometimes Choose due to location which was good

6

Ann Marie

Jul 21, 2025

·

Stayed 6 nights

The hotel is in a great location, but the rooms are sooooo small. 120 sq. ft. for 2 people is so tight with a double bed! No room to walk or open your suitcase. I had to work in the room and there is no table or chair to work! It was nuts. Also, the A/C was incredibly loud and kept turning on and off every 5 minutes all night. The noise didn't bother us, but the turning off and on kept waking us up! When I spoke to the front desk, we were asked if we weren't sure it was something outside? (We were sure.) We asked to be moved to a different room. They did move us, but they acted like they were giving us the grand suite. It was a 130 sq. ft. room with a queen bed, old table and chairs. It was definitely better, but barely.

6

Moira

Oct 26, 2025

·

Stayed 1 night

The room was clean but basic and dated. The noise level was problematic. We dealt with a lot of noise from the pipes every time anyone used the bathrooms above us. One of two elevators was broken and the one still working took forever. The location was great though.

8

Sally

Jul 20, 2025

·

Stayed 3 nights

Great staff, great location, terrible bed and loud air c

8

Amy

Aug 29, 2025

·

Stayed 4 nights

The hotel is in a really good area, central to everything and walkable with subway and bus access nearby. Its just a little loud at night and bright. They definitely need some black out curtains in their rooms. Also, the air conditioners are window units. The weather was in the low to mid 80s so the room was warm even with the A/C. If youre going when its in the 90s it may be uncomfortable. The hotel doesnt have any amenities but the room was clean and the bed was comfortable. It was perfect for our needs. We recommend it and would definitely stay here again.

10

Heather

Nov 5, 2025

·

Stayed 1 night

Good value, friendly staff. Rooms are small and simple but well maintained and clean. The hotel is surprisingly quiet considering how close it is to Times Square. Only complaint is the incredibly noisy radiator that turns on every 2 hours or so and woke me up. But terrific location and I figure in NYC you'll get woken up by the street noise anyway.

8

Jim

Nov 9, 2025

·

Stayed 1 night

Our stay was good, the only negative was low water pressure. The sink and shower were barely adequate, and after a long day walking around NYC, you need a nice hot shower. The staff was great, the room was clean and tidy, no other complaints except the above.

8

Jaclyn

Aug 18, 2025

·

Stayed 4 nights

Staff was very friendly! Bathroom was tiny!

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Service

Service is widely praised as warm, helpful, and accommodating, with repeated shout-outs to front-desk staff (especially Joey) and efficient luggage storage. Isolated complaints mention indifferent or rude interactions and surprise early check-in fees.

Related guest reviews

8

Heidi

Jul 29, 2025

·

Stayed 5 nights

Joey at the front desk was the bomb! He made me feel comfortable and was very helpful. My room had some issues and we didn’t have water for a day because the city was doing something with the water. The hotel is planning on reimbursing me for the day without water whoch I appreciate. The rooms were small and reminded me of a New York apartment sans kitchen. I would go back to stay at this hotel because of the staff.

4

henley

May 21, 2025

·

Stayed 1 night

In the afternoon we arrived and I was told my room was ready but I couldn’t check in unless I paid an additional $25 or I could wait 20 minutes and no charge. Never heard of such a thing anywhere. Room ready but pay more to go up

10

Elizabeth

Oct 18, 2025

·

Stayed 1 night

The location was perfect for my trip into the city to see shows. It is an easy walk from Penn Station and central located for Broadway. The staff is always very helpful and friendly. They have a room to hold your bag if you come early. The room was clean and efficiently laid out. I would definitely stay again.

10

Kendra

Nov 8, 2025

·

Stayed 3 nights

Convenient location, clean room, comfortable bed, friendly staff.

10

Sharon

Sep 16, 2025

·

Stayed 1 night

Wonderful Stay – Like Visiting Family in the Heart of NYC! We had such an amazing stay at Hotel St. James! From the moment we arrived, we were welcomed like old friends. The staff were incredibly friendly, helpful, and so much fun to talk to. They truly went above and beyond to make us feel at home. Everyone we met was kind, warm, and made us feel like part of the family. Whether we needed directions, recommendations, or just a good conversation after a long day, they were always there with a smile. Their hospitality made our NYC trip even more special. The hotel itself is cozy, clean, and perfectly located—just steps from Times Square but still peaceful and relaxing. It was the perfect spot for our family to unwind after exploring the city. We’re so grateful for the wonderful memories we made here. Thank you, Hotel St. James, for making our stay unforgettable. We can’t wait to come back!

6

David

Jun 10, 2025

·

Stayed 5 nights

One of the staff members very rude. At check in counter. He had long black hair with mustache, skinny. Rude and very unhelpful.

10

Kari

Nov 15, 2025

·

Stayed 1 night

Fella working behind the desk has great energy. Good location, very walkable. Small problem with one of the beds but they had maintenance in the room within 5 minutes. It was great!

10

Sandra

Sep 6, 2025

·

Stayed 1 night

Margaret, Carlo and the entire staff is always so welcoming. I’ve stayed at this hotel probably seven times and I highly recommend the location, the customer service is excellent. And you will sleep well. Small rooms but that’s New York City. Who wants to stay in their room? Right near all Broadway shows.

10

TOMAS

Sep 3, 2025

·

Stayed 4 nights

The St. James staff and location was extremely excellent!

10

Kathleen

Sep 23, 2025

·

Stayed 1 night

This hotel’s location is very convenient for us and it is clean, quiet for sleeping and an easy walk from the train station. (Gran Central)The best part of staying here is talking with Joey. He is so friendly and welcoming and the reason we will continue to stay here when we visit NYC. We already have another visit planned next month and look forward to seeing him again when we check in.

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AI-generated summary based on recent guest reviews

Location

Exceptionally central for Times Square, Broadway, and subways; easy to walk to key Midtown sights. Street-facing rooms can get city noise.

Related guest reviews

10

Lisa

Nov 9, 2025

·

Stayed 1 night

Friendly staff, easy check-in and check-out, great location (ask for a quiet room if street noise is an issue), great coffee/pastry shop right across street.

8

Rajadurai

Jul 10, 2025

·

Stayed 3 nights

Basic clean hotel at very busy place. Provides a safe place to sleep. Don't expect coffee maker, microwave or fridge or parking.

10

Jonathan

Nov 10, 2025

·

Stayed 1 night

Great location for walking to Time Square and Broadway. Friendly, helpful staff make everything an ease.

10

Jacqueline

Jun 29, 2025

·

Stayed 2 nights

Hotel is charmingly old. It is walkable to the theatre district and Penn station. The staff, especially Joey at the front desk are so welcoming and friendly. Will definitely stay again. Rates are very reasonable.

10

Denise Carol

Aug 29, 2025

·

Stayed 3 nights

Great place. Great location. Recommend!

10

Kim

May 21, 2025

·

Stayed 6 nights

This hotel is in an excellent location for sightseeing the midtown area. Walkable to Central Park, 5th Ave, Rockefeller Centre, Empire State, Hudson Yards and Broadway/Times Square is right on your doorstep! Very large rooms by New York standards and they are clean! Highly recommend this hotel for first timers to NYC.

8

Gail

Aug 16, 2025

·

Stayed 1 night

Convenient and walkable

8

Angela

Jul 30, 2025

·

Stayed 2 nights

This hotel was in a great location just a short walk from Times Square and Broadway.

10

Luis

Jul 10, 2025

·

Stayed 6 nights

We had a great 6 night stay at Hotel St. James! The hotel is in the heart of the city (1min to Times Square, 5min to Bryant Park) and well accessible via Metro. I recommend using the LIRR from JFK / NJ Transit from EWR. The staff is amazing and very friendly. A big shoutout to Joey! We also loved our room which was newly renovated, very clean and big for New York City. The bed was very comfy too. A full body mirror and a small shelf for the room would be the only „additions“ which we would propose to the hotel for the room. Anyway I‘d recommend everyone this hotel. Yet one of the best hotels I had when staying in the city.

8

Mark

Jul 1, 2025

·

Stayed 3 nights

The St. James Hotel is in the heart of the Theatre District. It is lively, crowded, and energized. Additionally, it is close to multiple subway lines and within walking distance to Columbus Circle, Rockefeller Center, 34th Street, etc. The property itself is older and has its charm. The staff is great. I got a warm greeting & when i had an issue with my room, it was addressed immediately. The room was not the coziest and I had no natural light. There are pros and cons to everything

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Dining

No on-site dining or breakfast and no in-room coffee in most cases, but there are many affordable cafes and a 24-hour eatery next door. Suits travelers who plan to eat out.

Related guest reviews

10

Samantha Jane

Aug 19, 2025

·

Stayed 7 nights

Absolutely fab hotel, really friendly staff, clean rooms with a very comfortable bed. Whilst it is not a modern hotel & it has no facilities such as bar it is just a few minutes walk from Times Square & is surrounded by restaurants. I would recommend if your wanting a fab base in New York

8

Robyn

Jul 26, 2025

·

Stayed 1 night

The hotel is older, but clean and very convenient to everything we wanted to do. All the front desk staff was very kind and helpful. My only wish is that they offered coffee!

8

Rajadurai

Jul 10, 2025

·

Stayed 3 nights

Basic clean hotel at very busy place. Provides a safe place to sleep. Don't expect coffee maker, microwave or fridge or parking.

10

Hendrik

Jul 1, 2025

·

Stayed 3 nights

Good choice, near Time Square, Clean, Friendly Staff and a Quiet Room for a good night rest. We did miss coffee/tea available in the room however. First Hotel ever that did not provide this basic amenity. Dr. Hendrik and Sandra Venter New Zealand

10

Jennifer

Nov 8, 2025

·

Stayed 1 night

Loved this gem of a hotel. The staff was super friendly, the room was what I would consider pretty spacious for a Times Square hotel, bathroom was big. so close to all the favorites, minutes away from the theaters, Bryant Park, Rockefeller Center, Radio City Music Hall, etc. free bag check to hold your bags while you explore the city after you’ve checked out. We will definitely be back. There’s no restaurant (or even a soda machine) within the hotel, but there’s a very convenient and very affordably priced 24 hour eatery with upstairs seating right next-door.

8

Cheryl

Oct 20, 2025

·

Stayed 4 nights

This place was perfect for our short stay. Excellent location for main tourist sights. Staff very friendly and helpful. No kettle in room but a good convenience store next door to buy cheap tea and coffee.

8

Elizabeth Susan

Jul 26, 2025

·

Stayed 5 nights

Our only real complaint was the lack of fridges in the room.

8

Tricia

Nov 16, 2025

·

Stayed 1 night

Breakfast was not offered at this location which was fine. Hotel is dated but it was comfortable and clean. There was no refrigerator or coffee/tea in the room which again was fine. Elevator was slow but worked just fine. Hotel lobby decor is dated but adds to the charm of an older hotel. There was a window air conditioner which I used at night to block some of the street noise. Everything was very clean and the staff was friendly and helpful.

10

Joel Barron

Jul 17, 2025

·

Stayed 4 nights

Absolutely would stay here again! The staff was so friendly, helpful, polite, funny and informative. They made us feel so welcome! The location is close to everything. There’s a walgreens type store nearby, a pub, and a little convenience store right next door. The food at the cook eatery next door is soooooo good!! Breakfast and the buffet in the afternoon! Fresh fruit, smoothies, juices. Its great! Cant wait to stay again!

8

Katrina

Jul 15, 2025

·

Stayed 1 night

Although an older building, it was very clean. Don’t expect the fancy amenities like lotion and extras. With that being said, it’s perfect to lay your head down from a fun night in the heart of Times Square. There are plenty of food places near by.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $227	2 $215	3 $252	4 $444	5 $367	6 $459	7
8 $142	9 $144	10 $232	11 $283	12	13	14 $532
15 $167	16 $168	17 $226	18 $290	19 $224	20 $263	21 $285
22 $153	23 $145	24 $156	25	26 $358	27 $335	28 $267
29 $182	30 $180

Hotel St. James

Prices for Hotel St. James

Monthly average prices

About this property

Location

Room options

One Full Bed, Standard

One Queen Bed, Accessible

One King Bed, Standard

One King Bed, Accessible

Two Full Beds, Standard

Superior Room, 1 King Bed

Standard Room, 2 Queen Beds

One Queen Bed, Standard

Guest reviews of Hotel St. James

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hotel St. James

Considering this hotel for your New York (and vicinity) trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $401	23 $466	24 $534
25 $172	26 $227	27	28	29 $433	30 $511	31 $515