Lamartine 619 Residencial
From
$124
/ night
Select dates to see prices and availability
From
$124
/ night
About this property
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional features at this aparthotel include complimentary wireless internet access and concierge services.
Amenities
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional features at this aparthotel include complimentary wireless internet access and concierge services.
Business amenities
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Rooms
Make yourself at home in one of the 21 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Location
With a stay at Lamartine 619 Residencial in Mexico City (Polanco), you'll be steps from Chapultepec Park and 7 minutes by foot from Paseo de la Reforma. This aparthotel is 0.2 mi (0.3 km) from Avenida Presidente Masaryk and 0.7 mi (1.1 km) from Auditorio Nacional.
What's nearby
Chapultepec Park(0.1 miles)
Avenida Presidente Masaryk(0.2 miles)
Parque Zoologico de Chapultepec(0.3 miles)
Paseo de la Reforma(0.3 miles)
Spanish Consulate General(0.6 miles)
National Museum of Anthropology(0.6 miles)
Campo Deportivo Militar Marte(0.7 miles)
Auditorio Nacional(0.7 miles)
Monumento a los Ninos Heroes(1 miles)
Torre Mayor(1.1 miles)
Hospital Español(1.2 miles)
Chapultepec Castle(1.4 miles)
Diana the Huntress Fountain(1.4 miles)
Antara Polanco(1.4 miles)
Papalote Museo del Nino(1.7 miles)
Benito Juarez International Airport (MEX)(10.3 miles)
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.)(27.6 miles)
Toluca, Estado de Mexico (TLC-Toluca Intl.)(33.8 miles)
Non-Smoking Rooms
Tour Desk
Housekeeping
Currency Exchange
Safe-Deposit Box
Bicycle Rental
Location
619 Lamartine Colonia Bosque de Chapultepec, Mexico City, Mexico
Chapultepec Park (0.1 miles)
Avenida Presidente Masaryk (0.2 miles)
Parque Zoologico de Chapultepec (0.3 miles)
Paseo de la Reforma (0.3 miles)
Spanish Consulate General (0.6 miles)
National Museum of Anthropology (0.6 miles)
Room options
7
Junior Apartment, City View
1 King Bed
Sleeps 2
484 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
9
Comfort Apartment, 2 Bedrooms
1 King Bed
and 2 Twin Beds
Sleeps 4
1076 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
5
Deluxe Apartment
1 King Bed
Sleeps 2
807 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
9
Comfort Apartment, 2 Bedrooms, City View
1 King Bed
and 2 Twin Beds
Sleeps 4
1076 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
6
Junior Apartment
1 King Bed
Sleeps 2
484 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
Guest reviews of Lamartine 619 Residencial
8.9
Fabulous
Based on 372 verified reviews
Who stays here?
Business
100%
What guests think
AI-generated summary based on recent guest reviews
At Lamartine 619 Residencial, guests praise the walkable Polanco location and spacious apartments with kitchens, while many note friendly doormen and staff but repeatedly flag the lack of air conditioning, warm rooms, and occasional maintenance or check-in issues.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At Lamartine 619 Residencial, guests praise the walkable Polanco location and spacious apartments with kitchens, while many note friendly doormen and staff but repeatedly flag the lack of air conditioning, warm rooms, and occasional maintenance or check-in issues.
Housekeeping and overall cleanliness earn frequent compliments, though some report inconsistencies such as worn towels, late room readiness, and isolated plumbing or elevator problems. Breakfast is very basic and some amenities underwhelm, with an outdated gym and bicycles sometimes unusable. Overall, it suits travelers who value space and convenience over full-service amenities.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Facilities are mixed: parking is useful, but the gym is outdated or malfunctioning, bikes are often unusable, and the elevator is occasionally out of service. Some in-unit washers/dryers and small extras (like microwaves) were inconsistent.
Related guest reviews
10
PALOMA
May 23, 2025
·
Stayed 1 night
Está bella la habitación en una zona muy tranquila en la noche que salimos, en la tarde mucho tráfico pero con el estacionamiento salimos caminando sin problema. Yo regresaré en visitas futuras a la CDMX
Está bella la habitación en una zona muy tranquila en la noche que salimos, en la tarde mucho tráfico pero con el estacionamiento salimos caminando sin problema. Yo regresaré en visitas futuras a la CDMX
8
Ricardo
Apr 6, 2024
·
Stayed 2 nights
The place and location were great. It was a bit warm because there is no AC. I asked for an extra towel and they didn’t have any extra ones. The gym is very outdated.
The place and location were great. It was a bit warm because there is no AC. I asked for an extra towel and they didn’t have any extra ones. The gym is very outdated.
8
David
Oct 14, 2025
·
Stayed 1 night
Llegué a la 1:00pm, sólo pedí que me dejaran meter el auto en lo que entregaban la habitación, lo cual no me fue permitido.la habitación, me la entregaron casi hasta las 4:30pm, estuve presionando por que tenía un evento a las 6pm y necesitaba ingresar, los de limpieza no avanzaban y que ellos no sabian que estaba rentada. No funcionaba el elevador y no habia con quien comunicarse, solo el vigiliante de la entrada pero no resolvia nada.
Llegué a la 1:00pm, sólo pedí que me dejaran meter el auto en lo que entregaban la habitación, lo cual no me fue permitido.la habitación, me la entregaron casi hasta las 4:30pm, estuve presionando por que tenía un evento a las 6pm y necesitaba ingresar, los de limpieza no avanzaban y que ellos no sabian que estaba rentada. No funcionaba el elevador y no habia con quien comunicarse, solo el vigiliante de la entrada pero no resolvia nada.
8
Rosaura
Oct 21, 2025
·
Stayed 1 night
Tardaron UNA HORA en entregarnos la habitación, pudimos subir hasta las 4pm, pero ayudó un poco que el personal de la recepción fue muy amable y no nos cobraron el estacionamiento como disculpa.
Tardaron UNA HORA en entregarnos la habitación, pudimos subir hasta las 4pm, pero ayudó un poco que el personal de la recepción fue muy amable y no nos cobraron el estacionamiento como disculpa.
6
Erick
Aug 2, 2023
·
Stayed 4 nights
The cleanliness, surrounding area, and security guard Mr Roberto is the only reason why this place is a great stay. Cons: - Washer/Dryer in unit was not hook up and accesible; even when this property claims it as an “amenity.” - Bicycles; also, not functional and clean. Out of four bikes, 1 was usable. Other 3 needed repairs, greatly needed. - Room service; came in and replaced our towels; except we never got new towels. - Coffee break; Saturday it schedule for 9am (according to copy of stay they give you). I get down 9:10, nothing is set up. All these small inconveniences could had made this stay a 5 star location.
The cleanliness, surrounding area, and security guard Mr Roberto is the only reason why this place is a great stay. Cons: - Washer/Dryer in unit was not hook up and accesible; even when this property claims it as an “amenity.” - Bicycles; also, not functional and clean. Out of four bikes, 1 was usable. Other 3 needed repairs, greatly needed. - Room service; came in and replaced our towels; except we never got new towels. - Coffee break; Saturday it schedule for 9am (according to copy of stay they give you). I get down 9:10, nothing is set up. All these small inconveniences could had made this stay a 5 star location.
6
CARLOS
Oct 30, 2023
·
Stayed 2 nights
Check-in was very slow because the credit card terminal wasn´t working. No air conditioner in the apartments. The elevator wasn´t working for half of our trip. The tvs didnt work neither. The apartment is very comfortable, good location.
Check-in was very slow because the credit card terminal wasn´t working. No air conditioner in the apartments. The elevator wasn´t working for half of our trip. The tvs didnt work neither. The apartment is very comfortable, good location.
6
Adriana
Oct 3, 2025
·
Stayed 1 night
Cosas muy desgastadas como los pisos y muebles. No decían que tenía costo el estacionamiento. El contrato dice de un inventario que no hay todas las cosas. El check in es a las 3 pero no me permitieron entrar hasta las 3:45. La ubicación excelente!
Cosas muy desgastadas como los pisos y muebles. No decían que tenía costo el estacionamiento. El contrato dice de un inventario que no hay todas las cosas. El check in es a las 3 pero no me permitieron entrar hasta las 3:45. La ubicación excelente!
10
ADRIANA
Jun 12, 2025
·
Stayed 3 nights
The only thing that I didn't like in the property was the gym. Pretty much all the equipment is broken or malfunctioning. The floor was extremely dirty too. That area requires an urgente update. It doesn't match the rest of the facilities, which are well mantained.
The only thing that I didn't like in the property was the gym. Pretty much all the equipment is broken or malfunctioning. The floor was extremely dirty too. That area requires an urgente update. It doesn't match the rest of the facilities, which are well mantained.
10
Chantal
Jan 27, 2023
·
Stayed 3 nights
Located just a couple of blocks from Polanco Avenida and the Main Street where all the restaurants are. Yet far from the noise, close to the Museum, parks. People is very friendly specially Security guy who was always very quick to open the doors for you, if you asked him questions he would respond with a smile I believe his name is Samarino, Paloma at the front desk was very nice and helpful as well. One thing that surprised me was that even though the apartments are furnished with a kitchen and utensils and pots and pans. They don’t provide paper towels or towels in case you want to cook in there. You would need to buy your own. From 7 am to 10am they have coffee, cereal, yogurt and some kind of bread and a toaster. We enjoyed the Terrace a couple of days worth going up to rest or simple get some sunshine. Polanco is a very safe area to walk around day or night. Beautiful, felt safe all the time.
Located just a couple of blocks from Polanco Avenida and the Main Street where all the restaurants are. Yet far from the noise, close to the Museum, parks. People is very friendly specially Security guy who was always very quick to open the doors for you, if you asked him questions he would respond with a smile I believe his name is Samarino, Paloma at the front desk was very nice and helpful as well. One thing that surprised me was that even though the apartments are furnished with a kitchen and utensils and pots and pans. They don’t provide paper towels or towels in case you want to cook in there. You would need to buy your own. From 7 am to 10am they have coffee, cereal, yogurt and some kind of bread and a toaster. We enjoyed the Terrace a couple of days worth going up to rest or simple get some sunshine. Polanco is a very safe area to walk around day or night. Beautiful, felt safe all the time.
8
Itzel
Jul 2, 2024
·
Stayed 4 nights
I have stayed at this place before and loved it! The staff is very nice. This second stay was not the best. We had no microwave in the room and the dryer was not working. The downside of this place is that if something goes wrong after hours or over the weekend it’s hard for it to be resolved since the staff is not available 24/7. The doormen are great and try to do their best. On my last day there the dryer was not working and I ended up having to bring back damp clothes. I was not able to heat up anything as we didn’t have a microwave but my contract stated I was provided one
I have stayed at this place before and loved it! The staff is very nice. This second stay was not the best. We had no microwave in the room and the dryer was not working. The downside of this place is that if something goes wrong after hours or over the weekend it’s hard for it to be resolved since the staff is not available 24/7. The doormen are great and try to do their best. On my last day there the dryer was not working and I ended up having to bring back damp clothes. I was not able to heat up anything as we didn’t have a microwave but my contract stated I was provided one
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AI-generated summary based on recent guest reviews
Cleanliness
Many reviews highlight very clean rooms and common areas. Some guests, however, reported inconsistencies including dirty units, worn or ripped towels, and occasional mold or bathroom odors.
Related guest reviews
4
Freddy
Jan 3, 2024
·
Stayed 3 nights
Very disappointing finding out that the hotel doesn’t have AC AND NO HEATER. It was 48 degrees at night! I can’t imagine the summer without AC. The towel were old and ripped The exhaust fan in the bathroom was super LOUD. We could hear the water running when the guest above us used the shower The curtains didnt fully close The formica of the closets was falling apart. The tub was tinny. MOLD in the shower window…. The only positive was the location and the friendly staff.
Very disappointing finding out that the hotel doesn’t have AC AND NO HEATER. It was 48 degrees at night! I can’t imagine the summer without AC. The towel were old and ripped The exhaust fan in the bathroom was super LOUD. We could hear the water running when the guest above us used the shower The curtains didnt fully close The formica of the closets was falling apart. The tub was tinny. MOLD in the shower window…. The only positive was the location and the friendly staff.
10
James Joseph George
Feb 12, 2025
·
Stayed 4 nights
Rooms were clean and spacious. Walking distance to several museums, parks, and Auditorio Nacional. Tons of great restaurants.
Rooms were clean and spacious. Walking distance to several museums, parks, and Auditorio Nacional. Tons of great restaurants.
4
Madelon
Mar 17, 2023
·
Stayed 6 nights
El hotel/propiedad deja Mucho que desear. Estuve una semana hospedad ahí. La limpieza diaria es muy mala, no sacan la basura, dejan los botes con la basura toda la semana dentro del baño, cuarto y cocina, no limpian el piso, ni el baño ni la regadera. Las toallas y sábanas están muy viejas, parecen trapos deslavados y algunas hasta rotas. En el contrato e indicaciones de bienvenida dice que te deben de dar un kit con: shampoo, acondicionador, jabón, crema corporal, kleenex, capsulas para cafetera nespresso, pantuflas, block y 1 pluma… NO ME DIERON ABSOLUTAMENTE NADA. El lavado y cambio de toallas y sábanas es solamente lunes miércoles y viernes, eso no lo indican a la hora de la reserva ni mucho menos en la hoja de indicaciones a la hora de hacer el check in o en el contrato, y en dos ocasiones se llevaron las toallas y no las repusieron, tuve que hablar 2 veces para solicitar toallas porque no tenía en el cuarto; y aun así la administradora dudo de mi petición diciéndome “que raro ahí deben de estar” Falta de tacto y amabilidad por parte de las administradoras. Los dos guardias de seguridad MIS RESPETOS; lo mejor de lo mejor que tiene el lugar… sumamente educados, responsables y serviciales!!!!
El hotel/propiedad deja Mucho que desear. Estuve una semana hospedad ahí. La limpieza diaria es muy mala, no sacan la basura, dejan los botes con la basura toda la semana dentro del baño, cuarto y cocina, no limpian el piso, ni el baño ni la regadera. Las toallas y sábanas están muy viejas, parecen trapos deslavados y algunas hasta rotas. En el contrato e indicaciones de bienvenida dice que te deben de dar un kit con: shampoo, acondicionador, jabón, crema corporal, kleenex, capsulas para cafetera nespresso, pantuflas, block y 1 pluma… NO ME DIERON ABSOLUTAMENTE NADA. El lavado y cambio de toallas y sábanas es solamente lunes miércoles y viernes, eso no lo indican a la hora de la reserva ni mucho menos en la hoja de indicaciones a la hora de hacer el check in o en el contrato, y en dos ocasiones se llevaron las toallas y no las repusieron, tuve que hablar 2 veces para solicitar toallas porque no tenía en el cuarto; y aun así la administradora dudo de mi petición diciéndome “que raro ahí deben de estar” Falta de tacto y amabilidad por parte de las administradoras. Los dos guardias de seguridad MIS RESPETOS; lo mejor de lo mejor que tiene el lugar… sumamente educados, responsables y serviciales!!!!
10
CLAUDIO
Jan 26, 2026
·
Stayed 8 nights
super clean, super well located and silent.
super clean, super well located and silent.
6
Vanessa Lombardo
Jul 18, 2024
·
Stayed 5 nights
The cleaning of the unit was not good, I had to buy even toilet paper. The towels were ripped. Impossible to sleep with the neighbors upstairs due to intense noise
The cleaning of the unit was not good, I had to buy even toilet paper. The towels were ripped. Impossible to sleep with the neighbors upstairs due to intense noise
4
sergio ignacio arciniega
May 22, 2025
·
Stayed 2 nights
La bañera que apenas cabe un bebe se inunda. Estaba sucio el depa desde que llegue. No aceptan efectivo y no lo dicen hasta que vas a pagar. Sucio, viejo, el aire no servia, no dan soliciones solo saben decir que no. Y lo que dan no es desayuno.
La bañera que apenas cabe un bebe se inunda. Estaba sucio el depa desde que llegue. No aceptan efectivo y no lo dicen hasta que vas a pagar. Sucio, viejo, el aire no servia, no dan soliciones solo saben decir que no. Y lo que dan no es desayuno.
10
Louis
Dec 20, 2025
·
Stayed 1 night
The space was clean and the staff very professional. The apartment was spacious and modern. This is a great location and close walking distance to all shops and restaurants. My family and I loved it!
The space was clean and the staff very professional. The apartment was spacious and modern. This is a great location and close walking distance to all shops and restaurants. My family and I loved it!
10
Jose
Jan 12, 2026
·
Stayed 3 nights
La habitación muy limpia y cómoda. Muy bien ubicado, limpiaban el cuarto diariamente, café en las areas comunes. Nos gusto mucho, muy buena atención.
La habitación muy limpia y cómoda. Muy bien ubicado, limpiaban el cuarto diariamente, café en las areas comunes. Nos gusto mucho, muy buena atención.
10
Pedro José
Nov 23, 2025
·
Stayed 1 night
Excelente la atención, la ubicación y el Cuarto impecable
Excelente la atención, la ubicación y el Cuarto impecable
10
Trianna
Nov 27, 2025
·
Stayed 6 nights
Clean, central to restaurants and super nice staff. We will definitely be back
Clean, central to restaurants and super nice staff. We will definitely be back
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AI-generated summary based on recent guest reviews
Rooms
Apartments are generally spacious and comfortable with kitchens suited to longer stays. Many note the lack of air conditioning leading to warm rooms; some mention street noise, dated or worn fixtures, small tubs, or missing/failed appliances.
Related guest reviews
4
Freddy
Jan 3, 2024
·
Stayed 3 nights
Very disappointing finding out that the hotel doesn’t have AC AND NO HEATER. It was 48 degrees at night! I can’t imagine the summer without AC. The towel were old and ripped The exhaust fan in the bathroom was super LOUD. We could hear the water running when the guest above us used the shower The curtains didnt fully close The formica of the closets was falling apart. The tub was tinny. MOLD in the shower window…. The only positive was the location and the friendly staff.
Very disappointing finding out that the hotel doesn’t have AC AND NO HEATER. It was 48 degrees at night! I can’t imagine the summer without AC. The towel were old and ripped The exhaust fan in the bathroom was super LOUD. We could hear the water running when the guest above us used the shower The curtains didnt fully close The formica of the closets was falling apart. The tub was tinny. MOLD in the shower window…. The only positive was the location and the friendly staff.
10
James Joseph George
Feb 12, 2025
·
Stayed 4 nights
Rooms were clean and spacious. Walking distance to several museums, parks, and Auditorio Nacional. Tons of great restaurants.
Rooms were clean and spacious. Walking distance to several museums, parks, and Auditorio Nacional. Tons of great restaurants.
6
Jose Miguel
Jun 9, 2024
·
Stayed 5 nights
I was well located, but there was no AC in my room. Just make sure this does not bother you when staying in Mexico.
I was well located, but there was no AC in my room. Just make sure this does not bother you when staying in Mexico.
6
Nicholas
Apr 21, 2024
·
Stayed 7 nights
First, the good news: it is very close to Mexico City's huge park (Bosque de Chapultepec), which is filled with attractions, and it was great to have a supermarket 7 blocks away, since we planned to do most of our own cooking. The apartments were very nice. The staff were really friendly and helpful. But now the bad news: a couple of flaws really mattered: (1) The apartments do not have air conditioning. There was a big fan that injected water as it ran (which needed to be filled every several hours), but this was hardly adequate--even for a single room. So the apartment was always very hot, which made sleeping more difficult and uncomfortable, and even being in the apartment at any time somewhat stuffy. (2) They have a single barbecue for the entire building, which was OK because there didn't seem to be any competition for its use. But it required charcoal, which had to be lugged (along with the lighter fluid) from the supermarket 7 blocks away, and also takes much more time to use (not to mention polluting). Worst of all, it was never cleaned the entire time I was there (or before--because when I first used it, it was very dirty from its last use), nor were any tools available to clean it, so I had to do my best with a butter knife and then letting it sit in high heat. But cooking inside the apartment only made it hotter in there, so the always-dirty barbecue forced a choice between the lesser of two evils. Because of these negatives, I would not stay there again.
First, the good news: it is very close to Mexico City's huge park (Bosque de Chapultepec), which is filled with attractions, and it was great to have a supermarket 7 blocks away, since we planned to do most of our own cooking. The apartments were very nice. The staff were really friendly and helpful. But now the bad news: a couple of flaws really mattered: (1) The apartments do not have air conditioning. There was a big fan that injected water as it ran (which needed to be filled every several hours), but this was hardly adequate--even for a single room. So the apartment was always very hot, which made sleeping more difficult and uncomfortable, and even being in the apartment at any time somewhat stuffy. (2) They have a single barbecue for the entire building, which was OK because there didn't seem to be any competition for its use. But it required charcoal, which had to be lugged (along with the lighter fluid) from the supermarket 7 blocks away, and also takes much more time to use (not to mention polluting). Worst of all, it was never cleaned the entire time I was there (or before--because when I first used it, it was very dirty from its last use), nor were any tools available to clean it, so I had to do my best with a butter knife and then letting it sit in high heat. But cooking inside the apartment only made it hotter in there, so the always-dirty barbecue forced a choice between the lesser of two evils. Because of these negatives, I would not stay there again.
6
Jesus
Aug 15, 2023
·
Stayed 6 nights
Property is great … problem, if you stay a this property during summer time the room gets very hot… the place doesn’t count with air conditioning… I am sure is great in the winter time
Property is great … problem, if you stay a this property during summer time the room gets very hot… the place doesn’t count with air conditioning… I am sure is great in the winter time
10
Mikhail
Nov 12, 2023
·
Stayed 8 nights
We stayed in this two-bedroom apartment for 8 days and found it very nice. Great location with plenty of nearby restaurants (SAKS is very good and literally 2 minutes walk) and several food stores. Nearby 7/11 convenience store was open 24 hours and provided nice emergency option. For more serios food shopping we used Walmart Express, less than 10 min walk. Apartment is very nicely sized with 2 large bedrooms, 2 full bathrooms and Kitchen, Dining and Living area. The kitchen is well equipped and perfect for breakfasts, lunch or and light supper cooking. All appliances are new and in good working order including my favorite - Nespresso coffee maker. Really did not have any problems and the staff was helpful and prompt with small issues like missing fan in a second bedroom – was delivered promptly. The apartment does not have AC and being November, it was not really an issue, but we had couple of unusually hot days and fans were very helpful. One slight complaint is that bath towels were not as soft as desired but we are picking a little. Overall, it was a very nice place to stay and explore Mexico City.
We stayed in this two-bedroom apartment for 8 days and found it very nice. Great location with plenty of nearby restaurants (SAKS is very good and literally 2 minutes walk) and several food stores. Nearby 7/11 convenience store was open 24 hours and provided nice emergency option. For more serios food shopping we used Walmart Express, less than 10 min walk. Apartment is very nicely sized with 2 large bedrooms, 2 full bathrooms and Kitchen, Dining and Living area. The kitchen is well equipped and perfect for breakfasts, lunch or and light supper cooking. All appliances are new and in good working order including my favorite - Nespresso coffee maker. Really did not have any problems and the staff was helpful and prompt with small issues like missing fan in a second bedroom – was delivered promptly. The apartment does not have AC and being November, it was not really an issue, but we had couple of unusually hot days and fans were very helpful. One slight complaint is that bath towels were not as soft as desired but we are picking a little. Overall, it was a very nice place to stay and explore Mexico City.
4
Jose
Jun 8, 2024
·
Stayed 4 nights
They don’t have air conditioning, the hot environment was terrible especially after 2pm
They don’t have air conditioning, the hot environment was terrible especially after 2pm
10
Louis
Dec 20, 2025
·
Stayed 1 night
The space was clean and the staff very professional. The apartment was spacious and modern. This is a great location and close walking distance to all shops and restaurants. My family and I loved it!
The space was clean and the staff very professional. The apartment was spacious and modern. This is a great location and close walking distance to all shops and restaurants. My family and I loved it!
10
carlos a
Aug 20, 2025
·
Stayed 3 nights
Excellent location and very nice apartment. Safe, clean, comfortable and in the heart of Polanco
Excellent location and very nice apartment. Safe, clean, comfortable and in the heart of Polanco
8
Arturo
Mar 23, 2024
·
Stayed 2 nights
Very nice, and great location. However, our room faced the street and was fairly noisy from 6 am onward.
Very nice, and great location. However, our room faced the street and was fairly noisy from 6 am onward.
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AI-generated summary based on recent guest reviews
Service
Service is often described as friendly and accommodating, with security/doormen frequently praised. Several reviews cite slow or delayed check-in, a mandatory contract at arrival, limited late-night reception, and a few serious checkout or billing disputes.
Related guest reviews
6
JULIO
May 9, 2023
·
Stayed 5 nights
Before allowing you access to the property, the doorman forces you to sign an extensive contract with endless legal clauses and a detailed inventory of furniture and utensils. The facilities are excellent and the location is unbeatable, but the cleanliness of the room and especially the bathroom leaves much to be desired. There is no air conditioning and the ventilation is poor, they were hot days that made it difficult to enjoy our stay better. The mattress in the main room needs to be changed
Before allowing you access to the property, the doorman forces you to sign an extensive contract with endless legal clauses and a detailed inventory of furniture and utensils. The facilities are excellent and the location is unbeatable, but the cleanliness of the room and especially the bathroom leaves much to be desired. There is no air conditioning and the ventilation is poor, they were hot days that made it difficult to enjoy our stay better. The mattress in the main room needs to be changed
10
Carlos
May 11, 2024
·
Stayed 9 nights
The staff is fantastic. Roberto is superb! - many thanks! You a new and loyal customer now
The staff is fantastic. Roberto is superb! - many thanks! You a new and loyal customer now
6
aaron
Feb 3, 2023
·
Stayed 3 nights
The location is great. The hotel is very basic with no real amenities. The breakfast is limited to coffee, tea, and yogurt. The most disappointing thing, was upon arrival we were presented a 6 page contract. The contract was in Spanish and as formal as a 1 year lease agreement would be in the United States. Had I been provided this agreement upon paying for the room when I reserved and had the ability to review the agreement and accept or decline the agreement I would have no issues. But it was presented upon arrival and under duress, if I didn’t sign I would not have been allowed to check in to the hotel. This created a huge frustration and is definitely not a standard practice. I believe Expedia should require all hotels and owners to present any formal agreements beyond what is provided prior to booking within a specific time, like within 24 hours of booking and allow the guest to accept or decline any additional agreement with a full refund if they decline.
The location is great. The hotel is very basic with no real amenities. The breakfast is limited to coffee, tea, and yogurt. The most disappointing thing, was upon arrival we were presented a 6 page contract. The contract was in Spanish and as formal as a 1 year lease agreement would be in the United States. Had I been provided this agreement upon paying for the room when I reserved and had the ability to review the agreement and accept or decline the agreement I would have no issues. But it was presented upon arrival and under duress, if I didn’t sign I would not have been allowed to check in to the hotel. This created a huge frustration and is definitely not a standard practice. I believe Expedia should require all hotels and owners to present any formal agreements beyond what is provided prior to booking within a specific time, like within 24 hours of booking and allow the guest to accept or decline any additional agreement with a full refund if they decline.
8
David
Oct 14, 2025
·
Stayed 1 night
Llegué a la 1:00pm, sólo pedí que me dejaran meter el auto en lo que entregaban la habitación, lo cual no me fue permitido.la habitación, me la entregaron casi hasta las 4:30pm, estuve presionando por que tenía un evento a las 6pm y necesitaba ingresar, los de limpieza no avanzaban y que ellos no sabian que estaba rentada. No funcionaba el elevador y no habia con quien comunicarse, solo el vigiliante de la entrada pero no resolvia nada.
Llegué a la 1:00pm, sólo pedí que me dejaran meter el auto en lo que entregaban la habitación, lo cual no me fue permitido.la habitación, me la entregaron casi hasta las 4:30pm, estuve presionando por que tenía un evento a las 6pm y necesitaba ingresar, los de limpieza no avanzaban y que ellos no sabian que estaba rentada. No funcionaba el elevador y no habia con quien comunicarse, solo el vigiliante de la entrada pero no resolvia nada.
10
Maurice
Jun 23, 2025
·
Stayed 7 nights
Very nice place to stay all the staff very helpful and Mss Pamela has a great personality and excellent customer service
Very nice place to stay all the staff very helpful and Mss Pamela has a great personality and excellent customer service
8
ROSA CECILIA
Oct 10, 2025
·
Stayed 3 nights
Welcoming staff. The guys at the door were caring and polite
Welcoming staff. The guys at the door were caring and polite
10
Daniel
Sep 12, 2025
·
Stayed 3 nights
Staff was kind and respectful and incredibly accommodating. That in itself will make me go back and stay there. Incredibly safe neighborhood with lots of culture within walking distance. Foodies would love this location.
Staff was kind and respectful and incredibly accommodating. That in itself will make me go back and stay there. Incredibly safe neighborhood with lots of culture within walking distance. Foodies would love this location.
4
Kristina
Jan 15, 2026
·
Stayed 7 nights
Poor experience at checkout. We had a 5 AM departure. We approached the guard, Gustavo, to open the gate. He said nobody told him we were leaving so he refused to open the gate. Our ride to airport was waiting, I told the guard he had no right hold us against our will and that this constitutes kidnapping. My wife was getting very scared. I told her to standby on calling the police.Does 911 work in Mexico?Is he armed? Can I kick his ass to rescue my family? He is calling several numbers but no one is answering at 5 AM. Finally, someone calls him and tells him to let us go. Fortunately, the driver had waited. “ So, other than that Mrs Kennedy,… how was your trip to Dallas?”Other than that it was nice place to stay… we will not be back!
Poor experience at checkout. We had a 5 AM departure. We approached the guard, Gustavo, to open the gate. He said nobody told him we were leaving so he refused to open the gate. Our ride to airport was waiting, I told the guard he had no right hold us against our will and that this constitutes kidnapping. My wife was getting very scared. I told her to standby on calling the police.Does 911 work in Mexico?Is he armed? Can I kick his ass to rescue my family? He is calling several numbers but no one is answering at 5 AM. Finally, someone calls him and tells him to let us go. Fortunately, the driver had waited. “ So, other than that Mrs Kennedy,… how was your trip to Dallas?”Other than that it was nice place to stay… we will not be back!
10
Maurice
May 22, 2023
·
Stayed 9 nights
Great place to stay I truly recommend this property, very clean the service ladies are Incredible nice. The security guys are very attentive, respectful and welcoming. Incredible place
Great place to stay I truly recommend this property, very clean the service ladies are Incredible nice. The security guys are very attentive, respectful and welcoming. Incredible place
2
Weslei
Nov 12, 2025
·
Stayed 4 nights
Extremely lazy staff, with terrible practices regarding attempts to make extra charges — even using our card without authorization. It was an awful checkout experience; the manager is extremely rude and completely unqualified for her position. We organize more than 400 global events a year, and this was the first time something like this has ever happened! I wouldn’t wish this experience on anyone — not even on a dog, and in my house, we treat our dogs very well!
Extremely lazy staff, with terrible practices regarding attempts to make extra charges — even using our card without authorization. It was an awful checkout experience; the manager is extremely rude and completely unqualified for her position. We organize more than 400 global events a year, and this was the first time something like this has ever happened! I wouldn’t wish this experience on anyone — not even on a dog, and in my house, we treat our dogs very well!
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AI-generated summary based on recent guest reviews
Location
Prime Polanco setting that feels safe and is walkable to Chapultepec Park, major museums, shopping, and many restaurants. A few guests mention street noise in road-facing units.
Related guest reviews
10
James Joseph George
Feb 12, 2025
·
Stayed 4 nights
Rooms were clean and spacious. Walking distance to several museums, parks, and Auditorio Nacional. Tons of great restaurants.
Rooms were clean and spacious. Walking distance to several museums, parks, and Auditorio Nacional. Tons of great restaurants.
10
Victor
Feb 12, 2024
·
Stayed 4 nights
Very nice, quiet, safe and nearby shopping. 7 Eleven store within 5 min walk. Bosque de Chapultepec and anthropology museum within 15 min walk. Will stay there again
Very nice, quiet, safe and nearby shopping. 7 Eleven store within 5 min walk. Bosque de Chapultepec and anthropology museum within 15 min walk. Will stay there again
10
John
Sep 14, 2024
·
Stayed 4 nights
I attended a multi-day conference at the Anthropology Museum, and this was a perfect location at the right price.
I attended a multi-day conference at the Anthropology Museum, and this was a perfect location at the right price.
10
Marytza
Oct 17, 2025
·
Stayed 4 nights
The location is excellent. Near to museums, restaurants and parks
The location is excellent. Near to museums, restaurants and parks
10
carlos
May 27, 2023
·
Stayed 3 nights
Very good location. Safe neighbourhood. Many restaurant and seven eleven as well. Very quiet, good sleeping.
Very good location. Safe neighbourhood. Many restaurant and seven eleven as well. Very quiet, good sleeping.
10
Edward
Aug 2, 2023
·
Stayed 27 nights
.The property near Reforma and the main city park.
.The property near Reforma and the main city park.
10
Kelvin
Feb 26, 2025
·
Stayed 5 nights
We stayed at the Lamartine for 5 nights. It's located within walking distance to both the Chapultepec park and good dining on Masaryk. For the price, the location and the amount of space you get (we had the 2 bedroom) it's hard to beat.
We stayed at the Lamartine for 5 nights. It's located within walking distance to both the Chapultepec park and good dining on Masaryk. For the price, the location and the amount of space you get (we had the 2 bedroom) it's hard to beat.
10
Mariana Eugenia
Jun 13, 2023
·
Stayed 5 nights
Nice apartments, very well located
Nice apartments, very well located
10
Roel
Mar 21, 2023
·
Stayed 3 nights
Property was in a very nice neighborhood. Chapultepec park was right across the street from this property. Doorman was a very nice man.
Property was in a very nice neighborhood. Chapultepec park was right across the street from this property. Doorman was a very nice man.
10
carlos a
Aug 20, 2025
·
Stayed 3 nights
Excellent location and very nice apartment. Safe, clean, comfortable and in the heart of Polanco
Excellent location and very nice apartment. Safe, clean, comfortable and in the heart of Polanco
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AI-generated summary based on recent guest reviews
Dining
On-site breakfast is very basic (commonly coffee, yogurt, cereal, and bread) and several guests found it lacking or not ready on time. No broader dining experience is highlighted in the reviews.
Related guest reviews
6
Alejandra
Jul 6, 2023
·
Stayed 3 nights
La propiedad necesita mantenimiento, el cuarto donde estuvimos tenia mal olor en el baño todo el tiempo, son habitaciones muy calurosas (encierra calor) un ventilador no es suficiente, Lo ofrecido en el desayuno no siempre esta. Lo positivo es la ubicación y el señor de garita muy amable. Hay otras propiedades que valen más la pena.
La propiedad necesita mantenimiento, el cuarto donde estuvimos tenia mal olor en el baño todo el tiempo, son habitaciones muy calurosas (encierra calor) un ventilador no es suficiente, Lo ofrecido en el desayuno no siempre esta. Lo positivo es la ubicación y el señor de garita muy amable. Hay otras propiedades que valen más la pena.
6
aaron
Feb 3, 2023
·
Stayed 3 nights
The location is great. The hotel is very basic with no real amenities. The breakfast is limited to coffee, tea, and yogurt. The most disappointing thing, was upon arrival we were presented a 6 page contract. The contract was in Spanish and as formal as a 1 year lease agreement would be in the United States. Had I been provided this agreement upon paying for the room when I reserved and had the ability to review the agreement and accept or decline the agreement I would have no issues. But it was presented upon arrival and under duress, if I didn’t sign I would not have been allowed to check in to the hotel. This created a huge frustration and is definitely not a standard practice. I believe Expedia should require all hotels and owners to present any formal agreements beyond what is provided prior to booking within a specific time, like within 24 hours of booking and allow the guest to accept or decline any additional agreement with a full refund if they decline.
The location is great. The hotel is very basic with no real amenities. The breakfast is limited to coffee, tea, and yogurt. The most disappointing thing, was upon arrival we were presented a 6 page contract. The contract was in Spanish and as formal as a 1 year lease agreement would be in the United States. Had I been provided this agreement upon paying for the room when I reserved and had the ability to review the agreement and accept or decline the agreement I would have no issues. But it was presented upon arrival and under duress, if I didn’t sign I would not have been allowed to check in to the hotel. This created a huge frustration and is definitely not a standard practice. I believe Expedia should require all hotels and owners to present any formal agreements beyond what is provided prior to booking within a specific time, like within 24 hours of booking and allow the guest to accept or decline any additional agreement with a full refund if they decline.
6
Bertram
Apr 24, 2023
·
Stayed 11 nights
Die Lage ist super für Pollanco. Der Lärm von der Lamartine ist schon enorm, schlafen bei offenem Fenster nur mit Ohrstöpsl. Personal sehr freundlich und hilfsbereit. Frühstück ist eine Katastrophe, wer auf so was Wert legt ist fehl am Platz. Riesige Küche im App. aber keine Weingläser. Gardinen müssten dringend erneuert werden, die sind schäbig. Eigentlich schade für so ein tolles Quartier und den Preis.
Die Lage ist super für Pollanco. Der Lärm von der Lamartine ist schon enorm, schlafen bei offenem Fenster nur mit Ohrstöpsl. Personal sehr freundlich und hilfsbereit. Frühstück ist eine Katastrophe, wer auf so was Wert legt ist fehl am Platz. Riesige Küche im App. aber keine Weingläser. Gardinen müssten dringend erneuert werden, die sind schäbig. Eigentlich schade für so ein tolles Quartier und den Preis.
6
Erick
Aug 2, 2023
·
Stayed 4 nights
The cleanliness, surrounding area, and security guard Mr Roberto is the only reason why this place is a great stay. Cons: - Washer/Dryer in unit was not hook up and accesible; even when this property claims it as an “amenity.” - Bicycles; also, not functional and clean. Out of four bikes, 1 was usable. Other 3 needed repairs, greatly needed. - Room service; came in and replaced our towels; except we never got new towels. - Coffee break; Saturday it schedule for 9am (according to copy of stay they give you). I get down 9:10, nothing is set up. All these small inconveniences could had made this stay a 5 star location.
The cleanliness, surrounding area, and security guard Mr Roberto is the only reason why this place is a great stay. Cons: - Washer/Dryer in unit was not hook up and accesible; even when this property claims it as an “amenity.” - Bicycles; also, not functional and clean. Out of four bikes, 1 was usable. Other 3 needed repairs, greatly needed. - Room service; came in and replaced our towels; except we never got new towels. - Coffee break; Saturday it schedule for 9am (according to copy of stay they give you). I get down 9:10, nothing is set up. All these small inconveniences could had made this stay a 5 star location.
6
Daniela
Jan 4, 2025
·
Stayed 3 nights
La ubicación es buena, más hotel parece un airbnb, desayuno super básico, poca amabilidad del personal.
La ubicación es buena, más hotel parece un airbnb, desayuno super básico, poca amabilidad del personal.
8
Enrique
Jun 19, 2025
·
Stayed 1 night
Good location and the rooms have a lot of space. The breakfast is not that good.
Good location and the rooms have a lot of space. The breakfast is not that good.
8
Enrique
Jan 13, 2025
·
Stayed 1 night
Todo esta perfecto, solo que el desayuno del sabado no salio a tiempo.
Todo esta perfecto, solo que el desayuno del sabado no salio a tiempo.
8
Ingrid
Jan 15, 2023
·
Stayed 3 nights
Wonderful location next to the park and easy walking distance to the Museum of Anthropology and Modern Art Museum. Very friendly staff. Roberto the doorman treated us like amigos. Kitchen very minimal but fine for breakfast.
Wonderful location next to the park and easy walking distance to the Museum of Anthropology and Modern Art Museum. Very friendly staff. Roberto the doorman treated us like amigos. Kitchen very minimal but fine for breakfast.
4
sergio ignacio arciniega
May 22, 2025
·
Stayed 2 nights
La bañera que apenas cabe un bebe se inunda. Estaba sucio el depa desde que llegue. No aceptan efectivo y no lo dicen hasta que vas a pagar. Sucio, viejo, el aire no servia, no dan soliciones solo saben decir que no. Y lo que dan no es desayuno.
La bañera que apenas cabe un bebe se inunda. Estaba sucio el depa desde que llegue. No aceptan efectivo y no lo dicen hasta que vas a pagar. Sucio, viejo, el aire no servia, no dan soliciones solo saben decir que no. Y lo que dan no es desayuno.
10
Chantal
Jan 27, 2023
·
Stayed 3 nights
Located just a couple of blocks from Polanco Avenida and the Main Street where all the restaurants are. Yet far from the noise, close to the Museum, parks. People is very friendly specially Security guy who was always very quick to open the doors for you, if you asked him questions he would respond with a smile I believe his name is Samarino, Paloma at the front desk was very nice and helpful as well. One thing that surprised me was that even though the apartments are furnished with a kitchen and utensils and pots and pans. They don’t provide paper towels or towels in case you want to cook in there. You would need to buy your own. From 7 am to 10am they have coffee, cereal, yogurt and some kind of bread and a toaster. We enjoyed the Terrace a couple of days worth going up to rest or simple get some sunshine. Polanco is a very safe area to walk around day or night. Beautiful, felt safe all the time.
Located just a couple of blocks from Polanco Avenida and the Main Street where all the restaurants are. Yet far from the noise, close to the Museum, parks. People is very friendly specially Security guy who was always very quick to open the doors for you, if you asked him questions he would respond with a smile I believe his name is Samarino, Paloma at the front desk was very nice and helpful as well. One thing that surprised me was that even though the apartments are furnished with a kitchen and utensils and pots and pans. They don’t provide paper towels or towels in case you want to cook in there. You would need to buy your own. From 7 am to 10am they have coffee, cereal, yogurt and some kind of bread and a toaster. We enjoyed the Terrace a couple of days worth going up to rest or simple get some sunshine. Polanco is a very safe area to walk around day or night. Beautiful, felt safe all the time.
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AI-generated summary based on recent guest reviews
10
Miguel
6 days ago
·
Stayed 3 nights
Excellent property and excellent stay. Highly recommend.
Excellent property and excellent stay. Highly recommend.
10
Vincent
Jul 22, 2026
·
Stayed 6 nights
The
The
8
CONSTANTINOS
Jul 16, 2026
·
Stayed 7 nights
The 2- bedroom ,2-bathroom apartment was very clean and well maintained. The staff was very helpful and polite both at Reception and at the security gate. The kitchen was well equipped. The Location was excellent , very safe and withing easy walk from the big Park, restaurants and the metro station. Ubers also were plentiful in the area. On the downside: We were there during the FIFA World Cup and we were very disappointed that the TV at the room and downstairs did not broadcast live matches of the World Cup fixtures! Also, the breakfast offerring was very basic, can be improved. Overall, a very pleasant stay.
The 2- bedroom ,2-bathroom apartment was very clean and well maintained. The staff was very helpful and polite both at Reception and at the security gate. The kitchen was well equipped. The Location was excellent , very safe and withing easy walk from the big Park, restaurants and the metro station. Ubers also were plentiful in the area. On the downside: We were there during the FIFA World Cup and we were very disappointed that the TV at the room and downstairs did not broadcast live matches of the World Cup fixtures! Also, the breakfast offerring was very basic, can be improved. Overall, a very pleasant stay.
6
Maria del Carmen
Jul 6, 2026
·
Stayed 1 night
The towels were not as clean as I expected. The WiFi instructions were not accurate. It’s ok but I really thought it would be better.
The towels were not as clean as I expected. The WiFi instructions were not accurate. It’s ok but I really thought it would be better.
10
Dennis
Jun 26, 2026
·
Stayed 7 nights
Nice
Nice
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
Check-in from 15:00
Before 12:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Lamartine 619 Residencial
Is parking available at the property?
Self parking is available on-site for a fee of MXN 100 per night. It is covered parking.
Does the property allow pets?
Pets are allowed in specific rooms only, with a pet fee of MXN 2000 per pet, per stay, and a pet deposit of MXN 5000 per stay. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is at 15:00 and check-out is at 12:00. Early check-in and late check-out are available for a fee of MXN 1000, subject to availability. Guests should contact the property at least 48 hours before arrival to make arrangements.
What is the location of the property in relation to key landmarks?
The property is located in Polanco, Mexico City, just a 4-minute walk from Avenida Presidente Masaryk and a 7-minute walk from Paseo de la Reforma. It is 0.7 miles from Auditorio Nacional and 1.8 miles from the Angel of Independence Monument.
What are the policies for guests staying with children?
Children are welcome at the property. There is no minimum age for children to stay for free.
What are the policies regarding extra beds and cribs?
Free cribs are available on request at the property. Extra beds may be available, but details are not specified. Advance request is recommended.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-18: 261.95407302066036USD
- 2026-10-19: 172.2257742041931USD
- 2026-10-20: 155.33083891970824USD
- 2026-10-21: 201.0721282272186USD
- 2026-10-22: 197.43381106459043USD
- 2026-10-23: 183.58098314108275USD
- 2026-10-24: 190.63904775140378USD
- 2026-10-25: 193.32414192147826USD
- 2026-10-26: 189.04714479547118USD
- 2026-10-27: 182.87147960021971USD
- 2026-10-28: 227.92387513070676USD
- 2026-10-29: 467.73415316140745USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 413.68229781002805USD
- 2026-11-02: 193.87495199397276USD
- 2026-11-03: 143.713408USD
- 2026-11-04: 176.5359388304443USD
- 2026-11-05: 180.69589031509398USD
- 2026-11-06: 208.2237848074951USD
- 2026-11-07: 246.3841759445343USD
- 2026-11-08: 246.8475272935028USD
- 2026-11-09: NO DATA
- 2026-11-10: 247.04637810720823USD
- 2026-11-11: 252.691911521698USD
- 2026-11-12: 233.634150272171USD
- 2026-11-13: 159.52060003784177USD
- 2026-11-14: 134.8160804377365USD
- 2026-11-15: 142.30288124504088USD
- 2026-11-16: 129.4989926487274USD
- 2026-11-17: 135.71421557025144USD
- 2026-11-18: 192.42476472090146USD
- 2026-11-19: 201.4884009136505USD
- 2026-11-20: 209.33446776634216USD
- 2026-11-21: 234.73503374230955USD
- 2026-11-22: 249.58540507321166USD
- 2026-11-23: 143.89886161061094USD
- 2026-11-24: 153.0924095566406USD
- 2026-11-25: 143.66902762325284USD
- 2026-11-26: 242.82936001960752USD
- 2026-11-27: 147.0977436589508USD
- 2026-11-28: 140.9009804386215USD
- 2026-11-29: 138.78246632243346USD
- 2026-11-30: 137.5133554408035USD
- 2026-12-01: 132.30422478133391USD
- 2026-12-02: 138.78246632243346USD
- 2026-12-03: 164.2389853230896USD
- 2026-12-04: 131.07788387096403USD
- 2026-12-05: 130.60981266336057USD
- 2026-12-06: 127.93008936690521USD
- 2026-12-07: 127.49080844037627USD
- 2026-12-08: 133.66291018518828USD
- 2026-12-09: 134.91186530027008USD
- 2026-12-10: 140.63031239298246USD
- 2026-12-11: 126.91080548543547USD
- 2026-12-12: 165.2308409153595USD
- 2026-12-13: 143.73898603608703USD
- 2026-12-14: 140.49811352127074USD
- 2026-12-15: 140.66114137887573USD
- 2026-12-16: 140.66114137887573USD
- 2026-12-17: 149.43497311184692USD
- 2026-12-18: 146.75525838137816USD
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- The property is professionally cleaned.
- Contactless check-out is available.
- Covered self parking fee: MXN 100 per night
- Pet deposit: MXN 5000 per stay
- Pet fee: MXN 2000 per pet, per stay
- Service animals are exempt from fees
- Early check-in fee: MXN 1000 (subject to availability)
- Late check-out fee: MXN 1000 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Non-Smoking Rooms
Tour Desk
Housekeeping
Currency Exchange
Safe-Deposit Box
Bicycle Rental
Services
Tour Desk
Housekeeping
Currency Exchange
Safe-Deposit Box
Bicycle Rental
Express Check-In/Check-Out
24-Hour Front Desk
Concierge Services
Activities
Garden
Outdoor Furniture
Terrace
Fitness Center (nearby)
General
Non-Smoking Rooms
Family Room
Internet
Free Wi-Fi