Is parking available at the property?

Free self-parking is available on-site for guests.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Does the property allow pets?

Pets are allowed with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM, and check-out time is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers wheelchair-accessible paths of travel, elevators, and accessible parking. Additionally, there are wheelchair-accessible meeting spaces and a pool.

What is the location of the property in relation to key landmarks?

The hotel is located within a 5-minute drive of Katy Mills Mall and Typhoon Texas, approximately 1.6 miles from Leonard E. Merrell Center. It is also conveniently connected to a shopping center.

Does the property have a swimming pool?

Yes, the property features an indoor pool. Operational hours are not specified, but it is available for guests.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding additional guests and extra beds?

Rollaway beds are available for a fee of USD 10.00 per night, and advance request is required. Cribs or extra beds for children are not mentioned.

Homewood Suites by Hilton Houston / Katy Mills Mall

Average nightly price at Homewood Suites by Hilton Houston / Katy Mills Mall by month, last 12 months (USD)
Month	Average price
January	$108
February	$117
March	$129
April	$137
May	$143
June	$182
July	$145
August	$116
September	$128
October	$121
November	$126
December	$112

What guests think

At Homewood Suites by Hilton Houston / Katy Mills Mall, guests highlight a convenient location by the mall, suite-style rooms, and friendly staff, while noting variable breakfast quality and periodic maintenance issues with elevators, hot water, and doors.

Many appreciate the indoor pool, gym, and family-friendly setup, but some stays were affected by renovations, broken exterior doors, or elevator outages. Suites are often comfortable and roomy, though a few guests report thin walls, aging mattresses or sofa beds, and temperature control problems. Cleanliness earns frequent praise, yet there are recurring complaints about pet odors or isolated dirty rooms. A practical choice for mall-area stays if you prioritize space and location.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the indoor pool, gym, and laundry, and some mention a small putting green. Recurring issues include elevator outages, exterior doors not working, key/card problems, construction noise, no local shuttle, and limited backup during power outages.

Related guest reviews

10

Bonnie

May 6, 2025

·

Stayed 7 nights

We always stay at the hotel as the staff is great as are the suites. We had a little challenge with no TV for several days due to renovation but they got that working.

8

Mindy

Oct 28, 2024

·

Stayed 2 nights

What I didn’t like I was disappointed was that there was no local shuttle which would’ve been very helpful if you don’t have a car, which I did not.

2

Maria

Dec 23, 2024

·

Stayed 1 night

They were doing construction and at 7:30 in the morning the noise began on a Saturday.

10

Faith

Mar 10, 2025

·

Stayed 2 nights

This property appears to be very new. Nice, clean. Staff very helpful.Great breakfast!- make your own waffles, cereal, fruit, muffins, English muffins, bagels, juice & coffee, some type of breakfast meat (Canadian bacon one day, sausage patties the next), eggs (baked one day, scrambled the other) & breakfast tacos. There’s a little puttputt golf areas (one big green with 6 holes) in the courtyard. Electrical outlets on both sides of the bed! Plus more on the lights on each side. Mini kitchen. Very happy with our stay.

2

Cheryl

Aug 20, 2024

·

Stayed 3 nights

The mattresses are old and uncomfortable.One elevator didn't work and the other one the buttons didnt light up. Ice machines broke. Sheets were scratchy. I will never stay at this property again!

2

Jennifer B

Jul 9, 2024

·

Stayed 1 night

Awful!! No power at the facility!!!! I want a refund

8

Shehzad

Jul 12, 2024

·

Stayed 10 nights

Overall the hotel stay was satisfactory, room was comfortable. But they don’t have backup arrangement for adverse weather conditions. When the storm Beryl hit Houston area, hotel electricity was out for two days. It was total blackout with only one hotel staff member at reception area to assist in guests early checkout..

8

Robert

Jun 10, 2025

·

Stayed 1 night

Nice rooms and good free breakfast. Some technical difficulties with room keys, air conditioning, outside doors,etc which were ultimately although not quickly resolved.

10

Michael

Jun 13, 2024

·

Stayed 1 night

Fresh and clean. Spacious rooms with appliances. Gym, washer dryers, indoor pool all in excellent condition. Good breakfast. Great staff.

10

Jennifer

Feb 22, 2025

·

Stayed 3 nights

We enjoyed our stay! Breakfast was great, so many options, even a breakfast taco bar daily. The kids loved the indoor pool, it was nice. Newly remodeled workout room was a bonus. Room was clean and comfy. We love the suite style rooms that have a living area so we aren’t all forced to go to bed at the same time lol. Location was perfect for our visit and had lots of restaurants, grocery store, 711, shopping and things to do nearby. Would definitely stay here again.

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Cleanliness

Cleanliness is praised across many stays, with rooms and common areas often described as very clean. Still, multiple reports cite pet odors, dirty or poorly cleaned rooms, bugs, and inconsistent housekeeping.

Related guest reviews

4

Miguel

Jul 19, 2025

·

Stayed 2 nights

Do not stay here unless you own a pet and have no where else to stay. The hotel smells like dog with some parts smelling like dog urine. Also the beds are the worst. The matresses are old and worn down, one of the beds was squeeky add the other was sunken on the sides. The receptionist was rude on the 1st night, but the girl with the blue hair and a young man we encountered the following day were both nice. On our 1st night the receptionist kept calling to threaten to kick us out just because we apparently nade some noise while were getting ready for bed. The bathtub would get backed up because the drain stopper was kind of flimsy so when we'd open it back up, it would make a lot of noise while the water drained. The Breakfast bar was ok, we didnt eat the food, just got some fruit to snack on. I tried using the blow dryer but it was all sticky with dog hair all over.

10

Stephanie

Jul 16, 2024

·

Stayed 1 night

Very clean property, friendly staff

2

Phillip

Mar 4, 2024

·

Stayed 1 night

The room was not ready on time. They finally got is in a room that had blood and hair on the sheets and smelled like a wet dog. The staff was friendly and helpful but the property is in need of repairs from water damage. The first room looked like there was a part in it. The sofa cushion was sewn back together, tiles on the floor were all cracked and the carpet was totally jacked. There is more but I don’t feel like writing it.

10

Dawn

Jun 11, 2025

·

Stayed 1 night

Excellent place to stay. Hotel was clean and comfortable. Staff was friendly. Very convenient to food and the mall.

6

Rey

Jul 28, 2025

·

Stayed 1 night

The room smelled like cat urine

10

SANDRA

Aug 1, 2025

·

Stayed 7 nights

Very clean. During our time there, I saw the carpet washed twice. The staff was always on top of the cleanliness. Our room was cleaned every other day without fail. The rooms have a kitchen. The shower is amazing lot of water pressure. Breakfast is free they have several options, eggs, bacon, meats for tacos, waffles, fruit, cereal, There is coffee all day, which I loved. The pool is indoors. I really enjoy the stay at this hotel. This will be my stay hotel every time I visit Katy.

10

Mignon

Aug 25, 2024

·

Stayed 1 night

Very clean, the staff was nice and friendly. The complementary breakfast was actual food and not just bagels and yogurt.

6

Kerry

May 31, 2024

·

Stayed 7 nights

House keeping is horrible , didn’t clean room very well left dirty dishes in the sink , didn’t fill toilet paper . Only cleaned the room twice in a week when they said every 2 days

10

Annyka

Sep 24, 2025

·

Stayed 1 night

Room and bedding was very clean. Room was bigger than we expected for a great price. Definitely felt comfortable staying here while traveling with our young kids. Staff was super nice.

4

Anquantisia

Sep 29, 2023

·

Stayed 1 night

There were bugs crawling on me not sure if they were bed bugs or bugs from outside I will be contacting my bank for a full refund

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Rooms

Suites are frequently described as spacious and comfortable, with useful layouts for families. However, several reviews note thin walls, A/C or thermostat problems, occasional lack of hot water, some aging mattresses or sofa beds, and awkward furniture placement.

Related guest reviews

10

Jul

Sep 22, 2024

·

Stayed 1 night

I love the layout of our room with seperate living kitchen from bed. It is truly a home away from home.

6

Nnenna

Dec 28, 2025

·

Stayed 4 nights

Family of 3 staying two nights in a 1BR King Suite over the holidays. PROS: - Clean, pristine building in like-new condition - High quality toiletries - Walkable proximity to mall/restaurants - Hot breakfast included CONS: - Tiny rooms. Smaller than any Homewood Suites I’ve ever stayed in. - Difficult to regulate room temp given size. Giant blowers in a tiny room left it either freezing or steamy. - Lilliputian bathroom fixtures. Toilet and shower knobs are proportioned as if made for a Little Person—maybe a foot off the ground. - Redundant breakfast options with (arguably) limited healthy choices. Some loved it though.

6

Cindy

Feb 2, 2025

·

Stayed 2 nights

The remodel of the rooms are nice and the room was very spacious! However, we were not aware the breakfast area was shut down for the remodel. The options for breakfast were not great so that was disappointing for what we paid when other hotels were next door and lower price with break heat and not under construction The placement of the dresser in the room is horrible. The person sleeping on that side has to be careful as not to hit the dresser getting out of bed and passing it

10

Mark

Apr 27, 2024

·

Stayed 1 night

Great place with amazing rooms. Cleanest hotel I have ever stayed in. Only issue I had was the walls were a little thin. Breakfast was very nice. Staff is top notch.

4

Laurel

Jun 6, 2023

·

Stayed 1 night

I was very disappointed new hotel and cold shower. No hot water Luke warm at best.

8

Graham

Feb 26, 2025

·

Stayed 3 nights

Overall we had a pretty good stay. The walls of our hotel room were paper thin as we could hear our neighbors very well. The breakfast was bountiful but quality could be hit or miss depending on the day.

6

Tytianna

Jun 10, 2025

·

Stayed 3 nights

The air didnt work properly i was hot and congested

10

Tammi

Jul 28, 2023

·

Stayed 3 nights

Room very spacious and bed extremely comfortable.

8

Margaret and John

May 19, 2023

·

Stayed 2 nights

We have stayed here several times in the past. It was always very nice. The problem is that it needs new beds, new couch (you sit on it and it sinks almost to the floor. The fan over the bed is missing the cover. It is time to renew the rooms. Also, the one of the doors to the parking lot will not work at all. The up keep is not being taken care of!

10

Annyka

Sep 24, 2025

·

Stayed 1 night

Room and bedding was very clean. Room was bigger than we expected for a great price. Definitely felt comfortable staying here while traveling with our young kids. Staff was super nice.

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Service

Staff are often friendly, helpful, and accommodating, with smooth check-ins noted. Experiences vary, though, with some reports of rudeness, unhelpful responses, and slow or limited support during issues.

Related guest reviews

4

Gio

May 18, 2025

·

Stayed 2 nights

No hospitality and poor customer service.

10

james

Aug 5, 2024

·

Stayed 1 night

Great place to stay and the young lady that checked us in was awesome!! We will stay there again!!

2

Ivan

Jul 9, 2024

·

Stayed 2 nights

Morning staff was terrible. I booked a room for my in laws and needed a disabilities. I called the location because I wanted to make sure that’s what I got and they said that I booked a regular one bedroom suite but they were able to change it to a disability room. I called the day of check in to make sure everything was in order for my inlaws and the lady said that they had a disability room available and it’s ready so I was like “well don’t you need my confirmation number?” And she was like “oh yea” and once I gave it to her she denied me the room since I booked through third party. After going back and forth with her she didn’t allow me to speak to her manager and stated she had no manager. So I asked for her name and she denied giving me her name. Terrible front desk staff.

10

Kim

Oct 15, 2025

·

Stayed 8 nights

The staff was super helpful and accommodating at every request I had. Definitely would stay here again!

10

Betsy

Mar 31, 2025

·

Stayed 1 night

Staff was very friendly and helpfully, and property was updated and extremely clean. Breakfast was incredible!

10

Maryanne

Sep 27, 2025

·

Stayed 2 nights

Great staff

10

Joseph

Jul 18, 2024

·

Stayed 9 nights

Homewood Suites was a surprise! I was expecting a typical hotel by a mall, but this place was great. The staff were very friendly. We were stuck there for 3 days without power after a hurricane, but they did what they could to keep us safe and comfortable. The daily breakfast is awesome, too.

2

JACQUELINE

Apr 7, 2025

·

Stayed 1 night

the check-in clerk was rude, we had to constantly report that noise upon our room and next to our room! the wall are very thin and we could not sleep or enjoy our beautiful room due to the rooms above and next to us to due the room were filled with a lot of children being very noisy and jumping in beds. we ask to move but the clerk the other guest was checking out the same day as us!!! I would love to get a refund back because this trip was horrible.

10

STEPHANIE

Nov 25, 2025

·

Stayed 3 nights

Staff was amazing, bed was perfect, room was clean, breakfast carnitas was excellent!!

10

Mike

Mar 5, 2025

·

Stayed 7 nights

The staff was extremely helpful and friendly

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Location

Highly convenient for Katy Mills Mall, dining, and local attractions, with many guests walking to shops and restaurants. Considered a practical base for family activities nearby.

Related guest reviews

8

Brenda

Feb 1, 2023

·

Stayed 2 nights

Excellent Value! Hotel was located in a walkable area, which is a plus for people without a car. Easy walk to Katy Mills Mall, as well as several restaurants and a 7 Eleven. Breakfast was very good-eggs, sausage/bacon, waffles, etc. Room was very nice. Not sure why they have a full kitchen when there are no grocery stores close by? Staff was pleasant, but not very helpful. All of my questions were answered the same "I don\'t know" or I\'m not sure." No offer to check to find any answers. Heated indoor pool, which was a plus

6

Nnenna

Dec 28, 2025

·

Stayed 4 nights

Family of 3 staying two nights in a 1BR King Suite over the holidays. PROS: - Clean, pristine building in like-new condition - High quality toiletries - Walkable proximity to mall/restaurants - Hot breakfast included CONS: - Tiny rooms. Smaller than any Homewood Suites I’ve ever stayed in. - Difficult to regulate room temp given size. Giant blowers in a tiny room left it either freezing or steamy. - Lilliputian bathroom fixtures. Toilet and shower knobs are proportioned as if made for a Little Person—maybe a foot off the ground. - Redundant breakfast options with (arguably) limited healthy choices. Some loved it though.

10

Sarah

Jan 23, 2023

·

Stayed 3 nights

The area of the hotel is within walking distance to several dining establishments, a grocery store and a mall. The rooms were well taken care of! Full sized refrigerator meant we had space for the foods my kids enjoy. A fantastic hotel that we plan to come back to!

10

Krystal

Feb 21, 2025

·

Stayed 2 nights

Great location.

10

Darniesha

Nov 4, 2024

·

Stayed 1 night

Right by mall

10

Robert

Apr 9, 2025

·

Stayed 1 night

Great location, facilities, and staff. Lots of shopping and dining options nearby.

8

Lara

May 17, 2025

·

Stayed 3 nights

It was quite and relaxing, walking distance to Katy Mills Mall, so it was convenient to pop into shops and have some food if needed. Lovely and calm environment.

10

DONNA

Feb 19, 2025

·

Stayed 3 nights

Very close to everything we needed. Bed was very comfortable slept so good. Will return here on our next visit.

10

Kim

Jun 23, 2024

·

Stayed 3 nights

Perfect location for weekend getaway to Katy. My 5 and 3 year old kids enjoyed Dig World and Typhoon Texas which were literally located down the road from the hotel. I was able to do an early morning 5k to the Katy Mills Mall which is also down the street. I felt primarily safe to go alone as a female. We utilized the indoor pool and complimentary breakfast the few days we were there as well. Would book again.

10

David

Mar 15, 2023

·

Stayed 1 night

Great location.

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Dining

Complimentary breakfast offers many options (e.g., waffles and breakfast tacos) and is a highlight for some guests. Quality and taste can be hit or miss, and a few stays faced limited options or temporary disruption during renovations.

Related guest reviews

10

MEI

Jun 26, 2024

·

Stayed 1 night

I recently stayed at this property and had a mixed experience. The check-in process was smooth and the front desk staff were friendly and efficient, which was a great start to my stay. However, the check-out process was just average; it felt rushed and not as welcoming as the check-in. The property is conveniently located with excellent transportation options nearby, making it easy to get around. The cleanliness of the hotel was commendable, which I appreciated. However, there were a couple of issues in the bathroom: the tissue paper was almost finished, and there was an unpleasant smell. To make matters worse, I found a bug on the bathroom floor, which was quite off-putting. Despite these drawbacks, I must highlight the breakfast buffet. It was the best part of my stay and I highly recommend it. The variety and quality of the food were outstanding, providing a great start to the day. Overall, while there were some areas that need improvement, the friendly check-in and excellent breakfast buffet stood out during my stay.

6

Nnenna

Dec 28, 2025

·

Stayed 4 nights

Family of 3 staying two nights in a 1BR King Suite over the holidays. PROS: - Clean, pristine building in like-new condition - High quality toiletries - Walkable proximity to mall/restaurants - Hot breakfast included CONS: - Tiny rooms. Smaller than any Homewood Suites I’ve ever stayed in. - Difficult to regulate room temp given size. Giant blowers in a tiny room left it either freezing or steamy. - Lilliputian bathroom fixtures. Toilet and shower knobs are proportioned as if made for a Little Person—maybe a foot off the ground. - Redundant breakfast options with (arguably) limited healthy choices. Some loved it though.

6

Cindy

Feb 2, 2025

·

Stayed 2 nights

The remodel of the rooms are nice and the room was very spacious! However, we were not aware the breakfast area was shut down for the remodel. The options for breakfast were not great so that was disappointing for what we paid when other hotels were next door and lower price with break heat and not under construction The placement of the dresser in the room is horrible. The person sleeping on that side has to be careful as not to hit the dresser getting out of bed and passing it

6

Ann Melynn

Oct 14, 2025

·

Stayed 4 nights

The friendliness of staff was the best attribute. Breakfast was weak with tasteless eggs. Fire alarms at 4:30 am ruined sleep and the day.

8

Graham

Feb 26, 2025

·

Stayed 3 nights

Overall we had a pretty good stay. The walls of our hotel room were paper thin as we could hear our neighbors very well. The breakfast was bountiful but quality could be hit or miss depending on the day.

10

VJ

Mar 13, 2024

·

Stayed 1 night

It was a quick overnight stay before a Spartan race, so it was mostly in and out. The only 3 hiccups we encountered were: 1. No one at the front desk when we got there at 7ish pm. We had to wait for a while. 2. My digital key never came in through the app. And 3. The breakfast was a bit less than appetizing. Eggs tasted totally fake. Other than that it was perfect.

10

Faith

Mar 10, 2025

·

Stayed 2 nights

This property appears to be very new. Nice, clean. Staff very helpful.Great breakfast!- make your own waffles, cereal, fruit, muffins, English muffins, bagels, juice & coffee, some type of breakfast meat (Canadian bacon one day, sausage patties the next), eggs (baked one day, scrambled the other) & breakfast tacos. There’s a little puttputt golf areas (one big green with 6 holes) in the courtyard. Electrical outlets on both sides of the bed! Plus more on the lights on each side. Mini kitchen. Very happy with our stay.

10

SHAKEITHA

Apr 9, 2025

·

Stayed 3 nights

Everything was great! We really enjoyed the taco bar for breakfast!

10

STEPHANIE

Nov 25, 2025

·

Stayed 3 nights

Staff was amazing, bed was perfect, room was clean, breakfast carnitas was excellent!!

10

Jennifer

Feb 22, 2025

·

Stayed 3 nights

We enjoyed our stay! Breakfast was great, so many options, even a breakfast taco bar daily. The kids loved the indoor pool, it was nice. Newly remodeled workout room was a bonus. Room was clean and comfy. We love the suite style rooms that have a living area so we aren’t all forced to go to bed at the same time lol. Location was perfect for our visit and had lots of restaurants, grocery store, 711, shopping and things to do nearby. Would definitely stay here again.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8 $158	9	10 $191
11 $142	12 $184	13 $204	14 $188	15 $157	16 $194	17 $193
18 $188	19	20	21 $226	22	23 $160	24 $160
25 $143	26 $155	27	28 $155	29 $150	30 $182	31 $153

Su	Mo	Tu	We	Th	Fr	Sa
1 $112	2 $136	3 $161	4 $162	5 $167	6 $184	7 $162
8 $142	9 $139	10 $166	11 $186	12 $162	13 $173	14 $163
15 $136	16 $143	17 $166	18 $162	19 $138	20 $162	21 $162
22 $136	23 $141	24 $136	25 $146	26 $165	27 $190	28 $170
29 $136	30 $141

Homewood Suites by Hilton Houston / Katy Mills Mall

Prices for Homewood Suites by Hilton Houston / Katy Mills Mall

Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed, Accessible (Hearing)

Suite, 1 King Bed, Accessible (Roll-In Shower)

Suite, 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Hearing)

Studio, 1 King Bed, Accessible (Roll-In Shower)

Suite, 1 King Bed

Suite, 2 Queen Beds, Accessible, Bathtub

Suite, 1 King Bed, Accessible (Hearing)

Suite, 1 King Bed, Accessible, Bathtub

Studio, 1 King Bed

Guest reviews of Homewood Suites by Hilton Houston / Katy Mills Mall

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

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FAQs about Homewood Suites by Hilton Houston / Katy Mills Mall

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