Rodeway Inn Near JFK Airport

Clean room

I arrived late on the 7th after a cancelled flight and had originally booked this hotel for two nights. From the moment I arrived, I was extremely uncomfortable. The area felt very sketchy, particularly as a solo female traveler. I had to call three times beforehand to confirm how to access the property, as the doorway looked more like a service entrance. Once inside, there were boxes & debris everywhere, and the “reception” was essentially a glass-fronted cupboard in the basement. I had specifically requested a quiet room, but was given Room CO4, directly across from reception. I could hear absolutely everything — staff on the phone & two-way radio, guests arriving to check in during the early hours, housekeeping starting at 5:30am. I got virtually no sleep. To make matters worse, there were roaches. I killed two, but was so skeeved out I put my luggage in the bathtub, barely unpacked & didn’t even get undressed. The room felt more like a storage unit than a hotel room, with a single high window that I discovered the next morning was at street level, meaning people outside could look directly in. There were no coat hangers & the Wi-Fi didn’t work. The $240 rate felt absolutely outrageous for the condition of the room. I spent considerable time on the phone with Hotels.com explaining I could not possibly stay another night. Thankfully, they refunded the second night. Honestly, if I had had the energy after my cancelled flight, I would have left left that same night.

The first floor where the check in desk is (and where my room was) looked like a storage area for construction materials. I had large collections of panels on both sides of my door. When I walked into the room, the floor was wet, I got splashed by water from the ac unit, and there was a trash bucket being used to catch the water leaking from the AC. With a young adult and a child with me, this felt unacceptable. I asked for another room and was told they were sold out. I’m pretty shocked they were sold out. The front desk employee said a king was available, but that would not have worked for the 3 people in the room. I am very disappointed in my stay and want a refund, but nothing was offered like that.

Close to the airport, good price.

Stayed here a month. Sometimes I noticed the housekeeping didn't come to my room after coming back from work. And when they did most of the time the bed wouldn't be made. But those are minor things. Overall a good stay.