Is parking available at the hotel?

Parking is available on-site, but it is limited. The self-parking fee is USD 25 per day, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 8:30 AM and on weekends from 7:00 AM to 9:30 AM.

Are pets allowed at the hotel?

Pets are allowed, with a maximum fee of USD 150 per accommodation, per stay. A pet deposit of USD 100.00 per stay is also required. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in time is at 4:00 PM, and check-out time is at 12:00 PM. Early check-in and late check-out may be available upon request, but guests should contact the property at least 24 hours before arrival for arrangements.

Is there an airport shuttle service available?

Yes, a complimentary roundtrip airport shuttle service is available at scheduled times. Guests can arrange the transfer through the property.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific features may vary, so guests are encouraged to inquire directly for detailed information.

Where is the hotel located in relation to local attractions?

The hotel is situated on a river in Chelsea, approximately 2.1 km (1.3 miles) from Suffolk University and within a 10-minute drive of Encore Boston Harbor and TD Garden. Other nearby attractions include Faneuil Hall Marketplace and New England Aquarium, both about 4.6 km (2.9 miles) away.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool. Guests can enjoy the pool during operational hours, which are typically available throughout the year.

TownePlace Suites by Marriott Chelsea

Average nightly price at TownePlace Suites by Marriott Boston Logan Airport/Chelsea by month, last 12 months (USD)
Month	Average price
January	$142
February	$127
March	$162
April	$216
May	$239
June	$373
July	$232
August	$208
September	$307
October	$302
November	$163
December	$138

What guests think

Across many reviews, TownePlace Suites by Marriott Boston Logan Airport/Chelsea earns praise for clean, comfortable, kitchen-equipped rooms and a useful airport shuttle, while frequent complaints cite loud traffic from the industrial setting and a lack of nearby restaurants.

Breakfast is generally appreciated but basic and sometimes poorly replenished, and there is no on-site restaurant or bar. Staff interactions are often friendly and helpful, especially the shuttle drivers, though communication at the front desk and with shuttle pickups can be inconsistent. Suites offer useful space for longer stays, though some report maintenance quirks and awkward sofa beds. Best suited for a convenient overnight near Logan.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free airport shuttle is handy but can require calling, face delays or full early slots, and runs limited hours; parking is paid. Pool temperature or availability varies, and there is no on-site restaurant.

Related guest reviews

10

Jonathan Robert

Jul 11, 2025

·

Stayed 7 nights

Mostly the stay was great. Paying to park in the lot with staying there all week, was not great.

8

Claire

Dec 20, 2023

·

Stayed 1 night

Property was clean and felt safe. We were disappointed that the advertised restaurant is no longer open, and that upon arrival we were told we had to pay an additional $20/night just to park. Was very loud at night over the street (we were on the second floor), although the hotel did provide ear plugs and a white noise machine to help.

10

Heather

Sep 20, 2025

·

Stayed 1 night

Friendly staff, great rooms and handy shuttle service!

10

Cherie

Nov 17, 2023

·

Stayed 2 nights

Modern hotel, met our needs. I saw other reviews about noise, this was not an issue during our stay. We slept fone through the night. The airport shuttle runs from 4AM to at least midnight. To be picked up call the phone number, press 1. To be dropped off reserve a slot the day before your flight. Worked perfectly. It's also a few feet from and enterprise rent a car or a $16 uber drive to downtown. No problem.

10

TIFFANY

Feb 18, 2023

·

Stayed 1 night

Super close to the airport. Lovely lobby. NO RESTAURANT IN BUILDING. Just a bar, but when I showed up for food at 5pm the sign said to use Uber eats for local stuff. They did have a couple of to-go meals in the little “store”. Room was fantastic! Clean and cozy. The shower was better than the shower I had in the Caribbean haha! Front desk staff nice. NO SHUTTLE 1am to 4am!! I needed a shuttle at 3:30am, which is why I booked this place but I didn’t know this schedule until I got there. Oh well. Plenty of Uber/Lyft in the area. (Lyft seems to be cheaper) I paid with Hotels.com points so I’m not sure what the actual cost was, but I’d definitely stay again! There is parking if you need it and a fee per night.

10

Keira

Oct 31, 2023

·

Stayed 1 night

The only downside was the pool being cold

10

Andy

Aug 16, 2025

·

Stayed 14 nights

Loved the ease of transport links to anywhere. The hotel provided a shuttle to and from the airport (although it wasn't always easy to get through to them to book it). The room was kept lovely and clean and had everything we needed. Breakfast was free everyday (albeit a little samey) and slightly disappointingly they didn't have any other catering on site, not that this was too much of an issue as uber etc delivered quickly. Overall very happy to stay again or recommend to a friend.

8

Brandi

Mar 24, 2024

·

Stayed 2 nights

Second time staying here as it's an affordable option for a Boston trip. Only 10 minutes from the Wonderland T station. It was a little loud the second night. The pool had to be shut down for maintenance so that was disappointing. Breakfast is good but ran out of waffle batter this morning.

10

Karen

Jun 26, 2025

·

Stayed 6 nights

Lovely hotel, clean, nice staff, especially Gretchen at breakfast who worked on her own and did a great job, she made sure we had blueberry muffins and hugged us on our last day, a lovely person. Breakfast was good, I also enjoyed the pool every morning while my husband made use of the gym. Kitchen area in room, comfortable bed. Only issue we had was with the TV at night as it kept cutting out, an engineer came up on three different occasions, eventually fixed it by unplugging everything and switching it on again. Apart from this we really enjoyed our stay at this hotel. Karen.

10

David

Jun 15, 2024

·

Stayed 1 night

Nice hotel with shuttle to Logan airport. No restaurant nearby. They provide breakfast. Easy parking, friendly staff, large rooms

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Cleanliness

Many guests describe the hotel as very clean, but recurring reports note housekeeping gaps and occasional dirty or stained items, odors, or pests.

Related guest reviews

10

Kelly

Sep 15, 2025

·

Stayed 1 night

Clean and comfortable

2

Barbara

May 19, 2025

·

Stayed 1 night

The room looked clean but the carpet by the bed was damp. Hoping the carpet had just been cleaned I put a towel on the floor to absorb the dampness as my socks got wet after standing on it for a moment. The towel became brown as if it had absorbed a cup of coffee. I called the reception and she sent a maintenance person to make sure there wasn’t a maintenance issue because the carpets had NOT been cleaned. The maintenance person said it smelled like a “chocolate drink” that maybe had spilled. I was so grossed out by this. The shower was also not clean. No compensation was given. Never will I ever stay there again.

10

Jesus

Aug 25, 2025

·

Stayed 1 night

Was a quick stay but very nice. Quick ride to downtown but away from the busyness. Rooms were clean and quiet.

10

Julia

Nov 18, 2024

·

Stayed 2 nights

Very nice hotel, extremely clean, spacious. Friendly staff. Excellent breakfast. Very close to Boston Airport. Has Airport Shuttle

2

CHARI

Aug 21, 2025

·

Stayed 7 nights

This was the noisiest hotel ever. No one cleaned our room in 7 days. And we took the sign off the door. We had to get our own towels and TP from cart in hallway or front reception area. Loud street sounds day and night. Exceptional loud upstairs guest. Mgr did call them to be quiet but only lasted a short time. So disappointed

6

Selma

Feb 25, 2025

·

Stayed 3 nights

Was an okay stay. Our pillow cases, blanket, mattress covers, and towels all had stains on them. We never received housekeeping during our stay. We called for it and were told they’d send someone up. After waiting a half hour, we called again and were told no one is available. They gave us a new room after that which was good. Check in was easy tho, and decent location.

10

Wendy

Aug 23, 2025

·

Stayed 1 night

It was really clean and had items for us to use in our stay such as silverware and dishes which we weren't expecting.

2

Lilian

Apr 16, 2025

·

Stayed 2 nights

I do not recommend this hotel. The front staff was not helpful at all. The bathroom towels were dirty and the front desk failed to help us with this matter. We had to look for one of the cleaning ladies ourselves. Definitely not coming back to this hotel.

6

Catesha

Jul 10, 2024

·

Stayed 9 nights

My room was dirty and had roaches and fruit flies. The microwave did not work nor did the dish disposal. The refrigerator and the sink disposal had a bad odd. Lots of moisture in the room. Once enough was enough we finally too

10

Diane

Dec 29, 2025

·

Stayed 1 night

Very very clean, large rooms.

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Rooms

Rooms are generally spacious and comfortable with useful kitchenettes, but many report heavy traffic noise and some maintenance issues (AC, TV/outlets, layout of sofa beds, lighting).

Related guest reviews

8

Shelley

Sep 11, 2025

·

Stayed 1 night

Easy check in, but it’s not until 4pm. Room was a “suite” so there was a full size fridge, microwave, a few dishes, ect. A strange set up for a closet- shelving and not a lot of room to hang a coat or dress. Large sofa and one desk chair- no other chairs or table. Being really close to the airport you can hear a lot of traffic but that’s to be expected. They provide ear plugs in the room. Room was very clean. Free shuttle to the airport. No restaurant or bar on premises.

10

Lisa

Sep 2, 2024

·

Stayed 1 night

Great stay in modern hotel. My daughter slept on the pullout sofa and said it was very comfortable. I really enjoyed having a full kitchen and the shower was wonderful.

8

Lisa

May 27, 2024

·

Stayed 1 night

Very nice spacious room. The heating & cooling were a bit tricky and there were lights in the bathroom that didn’t turn off so there was light bleed into the bedroom.

8

Kou

Jan 12, 2024

·

Stayed 1 night

WiFi was down the entire time. Huge inconvenience. Amenities are above average.

8

Dale

Sep 5, 2025

·

Stayed 2 nights

Property was clean and staff was attentive. Our room overlooked one of the busiest intersections in Chelsea.

2

Holly

Mar 2, 2024

·

Stayed 1 night

Very noisy all night into the day loud traffic, elevators were out of order, outlets in room did not work. Will never stay at this property again.

10

Dawn

Feb 8, 2024

·

Stayed 1 night

The room was great however our room was directly facing the main street and it was constant tractor trailer noise!!! Literally believe if you book through Expedia you get this room!!!

8

Mohsen

Dec 24, 2024

·

Stayed 2 nights

Overall, our stay was good. Our room was large, clean, and had a nice water view. However, the windows were not soundproof, so we could hear the noise of trucks and cars throughout the night. The HVAC system in the room was also quite loud whenever it turned on. Additionally, the TV in the living room couldn’t connect to the internet, and the drawers beneath it kept opening on their own, which was strange. On the positive side, the staff were friendly, and the breakfast was good, offering a good variety of options.

10

Jena

Sep 18, 2025

·

Stayed 1 night

The room was lovely and the bed was very comfortable. However….if you find hotel-provided ear plugs on your bedside table, expect the night to be loud. And it was. The traffic outside our room was LOUD, throughout the whole night.

10

Jennifer

Jun 30, 2024

·

Stayed 1 night

Crazy traffic right at this corner. And a drawbridge. Beware. Room with sofa bed unnavigable when it’s open.

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Service

Service is often friendly and accommodating, with shuttle drivers frequently praised, but front-desk responsiveness and communication can be inconsistent and check-in or shuttle coordination sometimes frustrates guests.

Related guest reviews

10

Jodi

Aug 14, 2025

·

Stayed 1 night

The front desk was helpful in arranging transportation for us to return our rental car and get to the airport. Shuttle drivers were punctual and personable. I would not hesitate to stay there again on a future trip.

10

Tales

Jun 22, 2025

·

Stayed 6 nights

Great facility at a convenient location for half of the price of other hotels downtown. The staff were very polite and helpful. I’d recommend this place to anyone in a heartbeat.

10

Heather

Sep 20, 2025

·

Stayed 1 night

Friendly staff, great rooms and handy shuttle service!

10

TONI

Oct 28, 2024

·

Stayed 6 nights

There was a mixup with the billings, as we had multiple rooms. The staff was great at correcting the billing. The shuttle was great too, helping us make public transportation and our flights.

10

Stephanie

Jun 23, 2025

·

Stayed 6 nights

Incredible staff and easy to get to all trains and buses for activities.

6

Maria Bloksgaard

Jul 14, 2025

·

Stayed 1 night

Checkin took too long, since the personnel did not enter my name correct and did not ask for correct spelling of my name. only said I should contact hotels.com since the mistake must have been there. it took very long until I realized they spelled my name incorrect. It was troublesome getting there at first, since their shuttle was not running, although we deliberately choose the hotel for an easy transfer from the airport. No offer on refusion for the Uber. Breakfast was served on plastic/single use service and food quality was very American (industrial). The area and room was very noisy so was happy for the provided earplugs. Aircon regulation did not work so eventually I turned it off manually since the room was too cold for me. Facilities were clean and airport transfer worked well the following day. All in all not very much value for money

10

Linda

Sep 21, 2023

·

Stayed 1 night

I’ve stayed in multiple hotels during my travels this year and my experience has always been good including my experience on check-in. But Natasha, the woman who checked me in, set a new bar for excellence. She anticipated all my needs before it was necessary for me to ask a question. She wrote down my shuttle and breakfast times on my key envelope. I don’t usually submit reviews, but Natasha‘s extra efforts to provide a stellar check-in experience, motivated me to submit this review.

4

ADEL

Apr 26, 2025

·

Stayed 26 nights

I stayed at this hotel for 26 days. While there were some positive aspects to my stay, there are also key reasons why I will not be returning. First, I want to commend the cafeteria and housekeeping staff—they were truly outstanding. Always polite, professional, and approachable, they made a meaningful difference in my experience. Unfortunately, the front desk staff did not show the same level of hospitality. Throughout my stay, they were consistently rude, unhelpful, and gave off the impression that assisting guests was a burden rather than their responsibility. Even at checkout, the lady at the front desk didn’t bother to say a simple “thank you for your stay.” For a long-term guest, this lack of basic courtesy was particularly disappointing. Secondly, I found it unreasonable that guests staying for an extended period are still required to pay $20 per night for parking. Over time, this adds up significantly and feels like an unnecessary and hidden charge. Despite the great service from some members of the staff, these issues made my overall experience fall short—and I will not be returning.

10

Mike

Oct 19, 2025

·

Stayed 1 night

Friendly staff, clean, comfortable, centrally located, good value

10

DANIEL

Aug 10, 2025

·

Stayed 6 nights

The convenience and location was epic. Couldn't have picked it better for our needs. The staff was over the top friendly and eager to help every, single day. Any questions, they could answer and offered suggestions that enhanced our stay. The shuttle to the airport & subway was the best for us, as it was our first experience in Boston. We will stay here again!!

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Location

Very convenient to Logan Airport and public transit, but the industrial setting feels unwalkable to some and brings heavy road noise, with little within easy walking distance.

Related guest reviews

10

Harold

May 17, 2025

·

Stayed 7 nights

The location was very good and accessible to public transportation.

8

adam michael

Nov 3, 2023

·

Stayed 8 nights

Not a bad place on the inside. Outside surroundings is all construction local map has not been updated. No stores, restaurants or gas stations within walking distance under half a mile.

10

Edgardo

Sep 6, 2025

·

Stayed 1 night

Excellent facilites. Clean room, very confortable room. Only problem nothingh to do nearby. Very closed to airport.

6

Loretta

Oct 2, 2025

·

Stayed 1 night

This hotel is in an industrial area. Its clean and convenient for Logan but thats it. There is lots of road noise from heavy vehicles. Clearly its an issue as the hotel leave ear plugs on the bed side table! First time I've ever seen that. I had a poor experience with the airport shuttle. I waited for 45minutes outside Terminal E arrivals at the courtesy bus stop but it didnt arrive. Nowhere when I booked did it say you had to call for a ride. I had also messaged the hotel a few days before to ask if i should call for pick up on arrival. I never got a response. I called the hotel and was told to go up to departures to be picked up and the bus would be 20mins. Pick up at departures made no sense. All the other hotel shuttles were picking up at arrivals which makes sense!! At the departure pickup I waited 30mins and called the hotel again who were a little vague and after leaving me on hold for a while said the driver would be with me soon. Not a great service. I would suggest stating on your website location of pickup and if a client needs to call for pickup.

8

Casey

Jul 12, 2024

·

Stayed 7 nights

Hotel itself was nice. In more of an industrial area than I imagined. Property was clean and worked for our family.

8

Ajithkumar

Sep 7, 2024

·

Stayed 9 nights

Remote location

4

Shivam

Aug 25, 2025

·

Stayed 3 nights

The location is not safe and the property staff isn't very prompt always. No restaurant either. Breakfast is just plain options.

8

rey

Feb 18, 2025

·

Stayed 1 night

The hotel and everything about it was wonderful, but the area was sketchy

8

Gary

Nov 27, 2024

·

Stayed 1 night

Great airport location and transit sil er line right across the street

10

Donald

Jun 4, 2025

·

Stayed 7 nights

We had a great stay for our vacation. Our room was spacious and the bed was very comfortable. Public transit is easy with bus stops across the street that take you to a subway stop 5 minutes away. We felt very safe even when we rode a bus in at 9:00 at night.

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Dining

Complimentary breakfast is a common plus, yet quality and replenishment vary and options can feel repetitive; there’s no on-site restaurant, so many rely on delivery or off-site dining.

Related guest reviews

8

Claire

Dec 20, 2023

·

Stayed 1 night

Property was clean and felt safe. We were disappointed that the advertised restaurant is no longer open, and that upon arrival we were told we had to pay an additional $20/night just to park. Was very loud at night over the street (we were on the second floor), although the hotel did provide ear plugs and a white noise machine to help.

10

Roger

May 3, 2024

·

Stayed 1 night

Great location, loved the shuttle to/from the airport. The rooms were well maintained and clean. The breakfast offerings were fantastic

8

Jessica

Aug 9, 2025

·

Stayed 3 nights

Easy 7min drive from the airport but area around the hotel was very noisy with cars honking their horns even late at night. Hotel was clean and up to date but breakfast was rhe same every morning.

4

Thomas

Aug 2, 2024

·

Stayed 1 night

The room was dirty at check in, garbage in trash bin, hair and unidentifiable "sruff" in shower. Breakfast was meek, consisting of eggs, tooast & bagels, vegan sausage, warmed breakfast burritos, and no pastries. It's just a shame such a nice building and friendly staff are stuck is such a mismanaged situation

6

Kara

Aug 12, 2025

·

Stayed 1 night

Property was nice enough for airport hotel, but a very loud location with tons of street noise. The shuttle was good and friendly. The breakfast was poorly maintained… they were out of most items early into service and didn’t replenish.

10

Gregory

Jun 16, 2024

·

Stayed 1 night

A 1 night stay for us as a place to rest our heads following a late night arrival into Logan. We were very pleasantly surprised with this hotel - a quick airport shuttle, modern, comfortable with a fab bathroom and shower and a good complimentary breakfast.

10

Shelley

Jun 3, 2024

·

Stayed 7 nights

Breakfast was the same menu every day.

6

Ron

Oct 4, 2025

·

Stayed 1 night

Hotel was way too expensive for the condition of the room. Breakfast was cold. Eggs sausage and potatoes. Had finger food for dinner and was way over priced and service was terrible. One person to do it all

8

Wendy S

Oct 28, 2024

·

Stayed 7 nights

The staff were very accommodating for shuttle rides to the airport train station 5 of our 7 days so we could take the subway train into Boston. The breakfast was very sparse so we decided to purchase our own things for breakfast in our room instead.

10

David

Jun 15, 2024

·

Stayed 1 night

Nice hotel with shuttle to Logan airport. No restaurant nearby. They provide breakfast. Easy parking, friendly staff, large rooms

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10 $168	11 $164	12 $167	13 $176	14 $176
15 $188	16 $264	17	18 $234	19 $224	20 $146	21 $146
22 $136	23 $134	24 $134	25 $131	26 $133	27 $131	28 $128
29 $136	30 $143

Su	Mo	Tu	We	Th	Fr	Sa
		1 $147	2 $144	3 $144	4 $138	5 $137
6 $140	7 $141	8 $135	9 $137	10 $132	11 $139	12 $135
13 $135	14 $139	15 $139	16 $138	17 $138	18 $139	19 $139
20 $137	21 $138	22 $138	23 $135	24 $138	25 $140	26 $139
27 $137	28 $135	29 $139	30 $137	31 $138

TownePlace Suites by Marriott Boston Logan Airport/Chelsea

Prices for TownePlace Suites by Marriott Boston Logan Airport/Chelsea

Monthly average prices

About this property

Location

Room options

Studio Suite, 1 King Bed with Sofa Bed

Studio, 1 King Bed with Sofa Bed (Hearing Accessible)

Suite, 1 Bedroom (Hearing Accessible)

Suite, 1 Bedroom

Studio, 1 King Bed with Sofa Bed

Studio Suite, 1 King Bed with Sofa Bed, Hearing Accessible

Studio Suite, 1 King Bed with Sofa Bed, Hearing Accessible (Roll-In Shower)

Suite, 1 Bedroom, Hearing Accessible (Roll-In Shower)

Studio Suite, 1 King Bed with Sofa Bed, Hearing Accessible (Mobility Accessible with Bathtub)

Suite, 1 Bedroom, Hearing Accessible

Guest reviews of TownePlace Suites by Marriott Boston Logan Airport/Chelsea

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about TownePlace Suites by Marriott Boston Logan Airport/Chelsea

Prices for upcoming dates