Fairfield Inn New York Manhattan/Financial District

Overall, my stay here at the Fairfield Inn was good. Gio, the overnight front desk attendant made my stay go from just "okay" to "good!" He was very accommodating and made arrangements to make my first time in NYC a better experience and I thank him for that. The construction work was a little annoying, it made the dining room area/lobby very crowded at times. However, i'd stay here again.

Front desk service was great and friendly. Location was great for walk ability and the subway. Breakfast is VERY crowded and difficult to get what you want. Only 1 set of elevators made for some LONG waits.

There was absolutely no proper accomadatiosn, no towels, no ice machine working, picture did not look like place. fridge and tv did not work

No change for vending. No food after breakfast.

The hotel is not old, but also not new. Unfortunately, during my 2 weeks stay, they were renovating the lobby, which presented severe limitations in that area, which is rather small for a 31 floors hotel, and where the breakfast buffet is served. But I gather, that the area was being optimised and when finished, it'll be a nice place to spend time and have breakfast. Unfortunately, I did not have luck on those days f my stay, as the works wee carried out throughout the entire time I was there. The breakfast is OK and makes the hotel really worth it regarding the overall price (hopefully they will not put it up after the lobby renovations!). The room was not big, but confortable, clean and with a nice and ample bathroom, AC working well. The staff at the front was great, they were always very friendly and helpful, a real plus of this hotel. The location is also great, 100m from the east river and pier 15. There are nice restaurants in the area and also good access with Fulton Station close to it. And the lifts (2x) are incredibly fast!. I suggest though, that if you decide to have breakfast there, that you go early, as, in spite of the renovations, the space is too small for the size of the building, and it gets crowded towards the end (9:30 AM). Overall, this was a very pleasant experience, in spite of the lobby renovations. I would gladly spend time there again.

Lobby was under renovation

Property was very close to Wall Street, subway stops were only a five minute walk away. Battery Park about a 10 minute walk. Had my young family with me and we felt safe. Our view was staring at a wall, but I didn't book it for the view. Breakfast was continental. Good but crowded and sometime hard to find a seat, so be patient. The staff was good enough to give a room on a lower floor (3rd) so we had the option to take the stairs down, which we did frequently as sometimes the elevators were busy. Hotel had 17 floors and two elevators. Staff were very friendly and helpful. Hotel one block away from Water Street which is busier and best place to get a cab. Also one block away from the East River, so easy walking distance to plenty of great restaurants at Pier 17 and the Brooklyn Bridge. Hotel has a safe but you have to have to give essentially borrow a safe deposit box at the front desk. Very similar to a bank, but I would have preferred a safe in the room. Rooms very small, but comfortable

YOU, YOUR FREINDS AND FAMILY DESERVE BETTER. New York City has hundreds of hotels that offer competetive rates. Do your due diligence and find a hotel other than this that will make your stay pleasant. While listings for this hotel look enticing, the experience doesn't measure up. Where to start??? Hotel parking is a couple blocks away. There is no designated space to stop and drop off your bags before you park, and staff offer zero assistance. No luggage racks available inside rooms either. I lived in NYC for a number of years and was expecting a budget experience, not luxury. I didn't expect hotel WiFi that would experience frequent service disruptions without compensation. The in room TVs (though they are LG screens) are strangely dark. We don't watch a lot of TV, but this made watching a show before bed with the kids a poor experience. This place had great reviews for the included breakfast buffet. The food there was generally okay, and a good way to fuel up before walking 20,000 steps across the city. BUT it is listed as being open until 10am, but the staff frequently closed it at 9:30. New Yorkers don't take sh*t from anyone, but in my experience they are not rude or inconsiderate people. By that definition the staff here are not New Yorkers. They were rude, inconsiderate and generally unhelpful. It's almost like you're doing them a favour by staying there. So please, from 3 nights of firsthand experience, do yourself a favour and stay somewhere else.

The staff in this hotel is amazing, they help you with anything you need, we requested to change the room and they showed us 2 options the following day. The manager Christine was on top of things all the time, approachable and a really nice person, the staff serving the breakfast always with a smile and ready to help you. You can request bottles of water at the front desk and there is a free tea/ coffee station all day (if it is empty just advise them and they will take care of it). The breakfast has multiple options, we had a vegetarian person in our party and he had always different choices, they even had some breakfast boxes to go in front of the elevators, really convenient. The dining area is small so we took our food to the room, if you want to avoid the elevator crowds take the breakfast first thing in the morning. I will definitely stay there again. Late night food recommendation, go-to Joe's Pizza, Fulton Street, open until 3 AM, best pizza in town

Not much space in room. Elevators didn't work multiple times. Fitness room heat shut off one day and was 45 degrees. No wash clothes or small towels in room at check in.

BED BUGS: I recently stayed at the Fairfield Marriott in Manhattan's Financial District, and I was extremely disappointed with my experience. During my stay, I discovered full-grown mature bed bugs in my room, which made my stay incredibly uncomfortable and unsettling. I would strongly recommend that future guests check their fitted sheets and under their mattresses for signs of bed bugs, as I was unfortunately not made aware of this issue before my stay. I did see other reports online after the incident. The hotel needs to take immediate action to address this infestation and ensure that all rooms are free from bed bugs. Furthermore, I noticed that the wooden headboards in the rooms could potentially harbor bed bugs and should be removed to prevent any further infestations. The hotel management needs to implement better pest control measures and prevention strategies to ensure that this issue does not occur in the future. Overall, I cannot recommend this hotel until these issues are addressed and resolved. It was an extremely disappointing and uncomfortable stay, and I hope that the Fairfield Marriott takes the necessary steps to ensure that their guests are safe and comfortable during their stay. I am weighing my options with a personal injury attorney that specializes in bed bug cases for negligent hotels.

Fantastic location on a quiet street but very walkable to lots of sites, especially good for the seaport area. The front desk staff was terrific: smiley, friendly, chatty, helpful. The need to up most of the room, but that’s NYC real estate right? Still, a very comfy room and bed. Housekeeping took care of us very well. Everything was clean and comfortable. Only negative was the breakfast area got very crowded, but there are plenty of other breakfast dining options nearby.

What I didn’t like the room. The bathroom was not clean. You have to do better.

had bed bugs

Dusting can be done a little better and the filter was dirty. Had me sneezing all night

Room service and breakfast was good. 24hrs hot water, tea and coffee available at the reception area, however, I noted dirty carpet, dust on towel hangers, side tables and on the desk. I literally have to wipe everything that I use when got in the room. May be dust coming from the air filter. It was terrible. I could have take picture of it. Please change mirror in washroom or repaint the frame. It looks ugly.

The room was in very poor condition, there was even what looked like mouse droppings in the room. I do have the picture, the bathroom looked a bit dirty and the bath mat was filthy. It had green stains. By the time I got to the hotel I was too tired to make a scene

We needed a last minute hotel and Fairfield had availability for us at a reasonable price. Service was fantastic, we arrived early and they provided us with a room before check in time. Staff were very accommodating and friendly. Room was clean and bed was fantastic- comfy and big! Room was a little small as there wasn’t a lot of space to store our cases anywhere and there wasn’t a lot of space in the bathroom to store toiletries. Bathroom itself was a nice size and shower was good! Room was quiet from outside noise and neighbours. We never took full advantage of the free breakfast, however there was a good selection of breakfast foods and beverages. Location was amazing, in a nice area near the pier for a good walk and very close to the sights in FiDi. Nearest subway station less than a 10 minute walk away and is a great hub for tourists as you can come and rest during the busy days. Would highly recommend this hotel!

Room was very small and not particularly clean. The shower had mold and a line of shampoo that had dripped down the wall and dried. The furniture was definitely in rough shape. When I called the desk to ask for a new coffee maker because the one in the room was broken, I was told that it was "unfortunate" that the coffee maker was broken, but they couldn't send a new one.

Breakfast was perfect. It is close to Brooklyn bridge. Very clean and very positive staff.

Overall decent experience. Staff is very welcoming, pleasant, and attentive. However, the appearance left something to be desired; lobby area is cramped and in need of renovation and rooms are small. Our particular room had no view or balcony and faced another building, limiting our daylight.

The pictures on the website have not been updated and are very misleading. There is a new very tall building between the hotel and the glass building you can see in the photos. That’s why instead of the advertised view most rooms face a plain grey wall.

When we booked the hotel we didn’t understand how tiny the room would be. It was more like a room on a cruise ship. We had no view, the window opened to another building just a few feet away. When I called the front desk as soon as we arrived, they said all the rooms were like that and all the same size and that was all they had… the sink in the bathroom worked but it was coming apart in areas… if you want a cheap place to stay and don’t need to move around much, this place would do, but definitely wouldn’t stay here again.

We had a good stay that fit our needs for a couples vacation in the city. The staff was very nice and helpful. Rooms were small but clean and convienient. The rug under the bed seemed very old. Its pretty thin walls so you could here others but it did not disturb us.

Great location. Close to Battery park and Brooklyn bridge. Breakfast ok, but not enough tables and chairs. Small room with no daylight

My overall stay was excellent. The bed and pillows were very comfortable. I have stayed at other hotels where I woke up with a crick in my neck. So, it was a welcome relief that I was able to sleep very comfortably. The only drawback was that the room was smaller than I anticipated

The rooms are tiny, can hear everything is next room. I was paranoid because of the wood headboard that were not dusted. I slept in the middle of the bed. Breakfast was delicious.

This is the worst Fairfield by Marriott. I’ve ever visited, room is only big enough for a bed, you cannot do anything in the room besides sleeping, hardly any room to walk around the bed, you do not wanna stay here if you have kids. Shower barely had pressure. Furniture was old, parking was a block away. Marriott name should not be attached to this property.

The location was really convenient and the price was much better than a lot of other NYC hotels. But the room was so small we had nowhere to open our suitcases other than on the bed. The shower had poor water pressure, and would run out of hot water before completing two showers. The USB ports in the bedside lamps did not work at all.

Room very small & ill-lit. Shower water pressure painful. Very noisy outside during night. Door lock unavoidably very noisy on closing. TV strangely dark first day.

The hotel was clean and bed very comfortable. The staff was hit and miss- some of them very nice, some almost rude. The continental breakfast wasn’t the best- the only Good thing about was good quality bagels.

Fantastic location on a quiet street but very walkable to lots of sites, especially good for the seaport area. The front desk staff was terrific: smiley, friendly, chatty, helpful. The need to up most of the room, but that’s NYC real estate right? Still, a very comfy room and bed. Housekeeping took care of us very well. Everything was clean and comfortable. Only negative was the breakfast area got very crowded, but there are plenty of other breakfast dining options nearby.

I've stayed in Marriott's for over a decade, but this was by far the worst stay I've ever had. Right away the details were wrongly advertised, the hotel is boxed in all sides with no views. Before checking in I specifically requested for a room with a view and the customer support agent confirmed that, but upon reaching the hotel, I was told that there were no rooms with a view. I was then offered a room for disabled guests which had a street view. The room itself has no luggage stand(this is a disabled room btw), No locker, No microwave, very very shabby bathroom, the rooms had no sound proofing and heard loud noised like gushing water, slamming doors all throughout my stay. The worst experience was that a Marriott hotel didn't have water bottles for over 3 days. They said their supplies hadn't come. A hotel that has no drinking water. Will never stay here again.

The front desk person (who was the manager, working because of a call off) was fantastic, especially with the rain/flood coming. Kudos to her for keeping it together. Staff was wonderful, everything was clean. Maintenance kept their cool with water coming in. Went to a show at Pier 17 and will definitely stay there again next time. Great job guys!

Rude at the reception and so far after a month 10/30/24) I have not received back the amount due (deposit) on my Credit Card.

We needed a last minute hotel and Fairfield had availability for us at a reasonable price. Service was fantastic, we arrived early and they provided us with a room before check in time. Staff were very accommodating and friendly. Room was clean and bed was fantastic- comfy and big! Room was a little small as there wasn’t a lot of space to store our cases anywhere and there wasn’t a lot of space in the bathroom to store toiletries. Bathroom itself was a nice size and shower was good! Room was quiet from outside noise and neighbours. We never took full advantage of the free breakfast, however there was a good selection of breakfast foods and beverages. Location was amazing, in a nice area near the pier for a good walk and very close to the sights in FiDi. Nearest subway station less than a 10 minute walk away and is a great hub for tourists as you can come and rest during the busy days. Would highly recommend this hotel!

I warn you do not stay at this hotel, if you do take everything you own with you. Otherwise items will go missing from your room and the hotel will blame you for housekeeping stealing. They will also tell you about 10 different stories as to what they did internally and what happened. Apparently the wallet grew legs and walked out of the room on its own. Yes a wallet that my friend accidentally left in the room, fell out of her purse in the room and didn’t realize it till we had left. Will never stay here or another Marriott hotel again.

Very nice property. Good breakfast. Good location

The front desk staff was amazing. Professional, polite, right on top of things.

On arrival the hotel couldn’t find my reservation, I showed him all the information I had, it was 1 am at this point and we had been on a 7 hour flight my 2 children were exhausted . I explained I just need to get my children to bed he said we’re all in the same boat. He eventually found my booking after a long wait , he then started to shout at me that I never told him my email he literally had my phone in his hand and had all the information. The hotel didn’t look like the photos it was very run down and breakfast was limited with lack of space The lifts were a long wait We have stayed in lots of hotels from 5 star to 1 and this for the price was the most disappointing

Convenient place, 2 blocks from metro station and 5 blocks from battery park to take any of the ferries. The hotel spaces (halls, receptions) are small conpare to other suburb areas, but this is NY and theres more people and space is limited. The breakfast was convenient, limited space again, would suggest to take it to the room or to go.

Great location and friendly staff. Let us keep our bags there after checkout and pick up later in the day. An unbeatable deal for a quiet clean hotel in manhattan.

Fantastic location on a quiet street but very walkable to lots of sites, especially good for the seaport area. The front desk staff was terrific: smiley, friendly, chatty, helpful. The need to up most of the room, but that’s NYC real estate right? Still, a very comfy room and bed. Housekeeping took care of us very well. Everything was clean and comfortable. Only negative was the breakfast area got very crowded, but there are plenty of other breakfast dining options nearby.

Location was excellent. Walking distance to alot of tourist spots. Relatively close to the metro. Reading other reviews i nearly did not book this hotel. Bedroom are clean beds and pillows very comfortable. Breakfast although limited offers everything you need. The 24 hour coffee and water in lobby was a hit. It really was a good stay in the heart of everything.

This hotel was a short walk from the Pier on the water close to the Brooklyn Bridge. Lots of activity in this area with nice restaurants too.

Everything was fine, the breakfast, the cleaning of the rooms, fresh water at the front desk, just the location of the hotel is the inconvenient, I found dirty outside and unsafe.

We needed a last minute hotel and Fairfield had availability for us at a reasonable price. Service was fantastic, we arrived early and they provided us with a room before check in time. Staff were very accommodating and friendly. Room was clean and bed was fantastic- comfy and big! Room was a little small as there wasn’t a lot of space to store our cases anywhere and there wasn’t a lot of space in the bathroom to store toiletries. Bathroom itself was a nice size and shower was good! Room was quiet from outside noise and neighbours. We never took full advantage of the free breakfast, however there was a good selection of breakfast foods and beverages. Location was amazing, in a nice area near the pier for a good walk and very close to the sights in FiDi. Nearest subway station less than a 10 minute walk away and is a great hub for tourists as you can come and rest during the busy days. Would highly recommend this hotel!

The location is close to everything

The hotel is excellent with very good location in the Financial District in NYC. The rooms are clean, the staff is very friendly. I will recommend this hotel to everyone who wants to stay and visit NYC.

Thought it was great. At the time, they were doing construction along Front Street but didn’t really impact anything. Great location if you’re focusing primarily on Manhattan and maybe Brooklyn. Not too far from the core tourist sites like Times Square area, but also far enough that it’s a little more quiet to get away typical NY craziness. Not a bad option for visiting and overall a great basic hotel.

The breakfast was better than expected. There was warm food with sausage, bacon, and eggs. Bagels, muffins, cereal were also provided. The oatmeal bar was a nice addition. It offered nuts, and other toppings that most facilities do not offer.

Hotel was nice and clean (except for the fire alarm in the middle of the night). Rooms are small but clean. Excellent for a citytrip with not a lot of time spending in the hotel itself. Breakfast is included but poor and there is almost never any space.

Good breakfast.

Breakfast is excellent!

Great location. Close to Battery park and Brooklyn bridge. Breakfast ok, but not enough tables and chairs. Small room with no daylight

Friendly helpful staff, clean rooms and very comfortable beds, excellent bathroom facilities. Breakfast although crowded and space was at a premium the offering was good fruit and water was in abundance to take out to rooms along with yoghurt for later. I would certainly consider staying here again.

The hotel is not old, but also not new. Unfortunately, during my 2 weeks stay, they were renovating the lobby, which presented severe limitations in that area, which is rather small for a 31 floors hotel, and where the breakfast buffet is served. But I gather, that the area was being optimised and when finished, it'll be a nice place to spend time and have breakfast. Unfortunately, I did not have luck on those days f my stay, as the works wee carried out throughout the entire time I was there. The breakfast is OK and makes the hotel really worth it regarding the overall price (hopefully they will not put it up after the lobby renovations!). The room was not big, but confortable, clean and with a nice and ample bathroom, AC working well. The staff at the front was great, they were always very friendly and helpful, a real plus of this hotel. The location is also great, 100m from the east river and pier 15. There are nice restaurants in the area and also good access with Fulton Station close to it. And the lifts (2x) are incredibly fast!. I suggest though, that if you decide to have breakfast there, that you go early, as, in spite of the renovations, the space is too small for the size of the building, and it gets crowded towards the end (9:30 AM). Overall, this was a very pleasant experience, in spite of the lobby renovations. I would gladly spend time there again.

Great location and great breakfast but very crowded in motel lol

It’s well located but the garbage is next to the hotel and has rats , not in the hotel , outside the hotel . The window need to be clean , but it’s well located , nice staff . The breakfast needs an upgrade . Anyway we had a nice stay .

very nice hotel. good breakfast served every morning :)