Kilya Hotel

Front desk doesn’t seem to care about any of your issues. I didn’t realized they had smoking rooms when I was booking, so after check in I asked if I could switch mine to non smoking (I get really allergic) Reply - we are full. Literally that’s all they said. The most annoying thing - hotel was half empty, there were rooms available online on all the booking websites so that was just not true…. No people at the pool and at breakfast. Today we are leaving and the same rooms are still empty…. If they were more expensive it could have been communicated and I’d gladly pay extra to change my room, but everyone at the front desk was extremely short. Full. Conversation over. I didn’t have remote for my AC, went to get a new one, it also didn’t work. AC blasting cold air, temperature switch isn’t working, it’s impossible to completely turn it off also for some reason. Safe doesn’t work. I had a fridge, my parents didn’t even have that in their room. Stains everywhere, not just on the floor, on the curtains too… Breakfast- I guess I was fine for the price. One positive thing about the place - nice clean deep pool with a view of the sea. Super nice teenage kid helping guests at the pool, he’s also the only person speaking English. Honestly- this could have been a 4 stars review if only I was heard and not brushed off at the front desk.

Bel hôtel avec piscine et plage à côté. Dommage que la plage soit avec un accès payant. Un parking gratuit privé à l’hôtel. Par contre la wifi fonctionnait très mal. Le petit déjeuner était bon et suffisant. Nous n’avons pas utilisé la piscine. Le personnel très accueillant. La chambre était très confortable avec un frigo et des boissons à disposition

Modem new hotel with great views of the sea. Pool is excellent. Breakfast delicious and plentiful. Staff is very friendly. Not too touristy which was a plus. Beach is dirty and undeveloped so we spent all day by the pool looking out at the sea.

Schöne Anlage leider nicht gut gepflegt. Schlechtes WLAN und Toiletten muffig Schöner Hamam aber teuer Service könnte besser sein

The hotel is very comfy , the staff is so friendly, near to the beach. Clean pool

This town was one of the recommended towns to visit in Turkey. The town has a beautiful coastal shore; but unfortunately, it does not have any public beaches. All the beaches are private and they are only accessed if you are a family or a couple. The hotel has no water access. Very old hotel, with small rooms and extremely small showers. I would not recommend this hotel or visiting the town.

I really enjoyed the location of the hotel, Pool was spotless. Rooms were clean and comfortable. Staff could learn to smile more.

Tres belle surprise en venant en bord de la mer noire... Tres bel hotel avec une belle piscine. Chambre familiale avec separation pour la partie enfants.

Her şey çok güzeldi. Güzel açık büfe sabah kahvaltıları, temiz bir havuzu ve sizinle daima ilgilenen havuz başı çalışan personeller. Özellikle havuz kısmında bar bölümünde çalışan Kaan’a teşekkür ediyoruz :) tek problem lavabonun küçüklüğü 😂 tekrar tercih edeceğiz :) ♡

Nice to visit off season if you're looking for relaxing atmosphere with black sea wave sounds. However, Wi-Fi at he hotel was disappointing.

A very average hotel. It was in a fantastic location, very close to the beach, restaurants and shops. However, the hotel itself was not great. No one came by to clean the room, change the sheets and give clean towels etc. on the third day I had to ask for clean towels as they were filthy. There was always dirty plates on the floor in the hallway (sometimes for days). The staff did not come across very friendly.

Everything was great except for the smell of smoke inside the hallways and we could even smell it on the room

From the moment I checked into the hotel, everything was very disappointing. The room keys did not work at all; despite going to reception three times and being told “this time it will work,” I still couldn’t open the door. In the end, they had to give me the housekeeping key instead. There was a very heavy odor throughout the hotel, and unfortunately, everything seemed extremely neglected. The elevator was in terrible condition. Overall, the hotel had clear organizational issues. The room itself was worn out and dirty. Although I did not have high expectations since it is a three-star hotel, the service and the room we received were well below the price we paid.

Otel yenilenmiş çok bakımlı ve temizdi. Çarşaflar havlular tertemizdi. Çalışanlar son derece misafirperver ve saygılıydı. Zaten otelin manzarasına diyecek yok. Biz family roomda kaldık 2 ayrı oda ve banyo olduğu için 4 kişi çok rahat ettik.ihtiyacımız olduğunda eksiklerimiz tamamladılar,temizlik istediğimizde hemen yaptılar. Kısacası bir dediğimiz iki olmadı. Kahvaltısı da gayet yeterli ve kaliteli ürünlerden oluşuyordu. Biz çok beğendik çok memnun kaldık.Teşekkür ederiz

Oldukça temiz ve konforluydu. Geniş balkonda deniz manzarası izlemek keyifliydi. Kahvaltısı tatmin edici ve güzeldi. Çalışanlar güler yüzlü ve yardımseverdi. Sessiz sakin bir şekilde bölgede konaklayacak olsam tekrar düşünmeden tercih ederim.

The hotel is potentially nice but run poorly, dirty. No service . We given laundry and it was returned un cleaned. The room was dirty upon arrival and was not serviced the second day .

Overall stayable spot, although we had a few issues with our first room & bathroom (smell, missing shower door, door to bathroom didn't close or lock, and not clean). The property moved us to a new set of rooms after we brought it to their attention. Both rooms were a lot better.

Als wir das Zimmer betraten, fanden wir unter dem Bett eine leere Flasche der Vormieter. Das Personal ist nicht freundlich. Beim Frühstück lag ein toter Vogel unter einem der Tische. Sie haben es erst am dritten Tag entfernt. Auf unsere Bitte, das Zimmer zu reinigen und Toilettenpapier mitzubringen, brachte das Personal nur Handtücher und Toilettenpapier mit. Das Zimmer war dreckig und die Flasche des Vormieters stand noch unter dem Bett. Niemand hat etwas getan. Der Urlaub war in diesem Hotel ruiniert.

Deniz manzaralı temiz ferah ve her anlamda beğendiğim bir hoteldi.

Tüm çalışanlar çok nazik ve yardımsever, kahvaltı açık büfe, manzara mükemmel, odalar temiz ve büyük, biz çok memnun kaldık mutlaka tekrar geleceğiz, her şey için teşekkürler :)

Spectacular view of ocean from my balcony. Easy access to village and beach. Luxurious room and good amenities.

Bel hôtel avec piscine et plage à côté. Dommage que la plage soit avec un accès payant. Un parking gratuit privé à l’hôtel. Par contre la wifi fonctionnait très mal. Le petit déjeuner était bon et suffisant. Nous n’avons pas utilisé la piscine. Le personnel très accueillant. La chambre était très confortable avec un frigo et des boissons à disposition

Otel yenilenmiş çok bakımlı ve temizdi. Çarşaflar havlular tertemizdi. Çalışanlar son derece misafirperver ve saygılıydı. Zaten otelin manzarasına diyecek yok. Biz family roomda kaldık 2 ayrı oda ve banyo olduğu için 4 kişi çok rahat ettik.ihtiyacımız olduğunda eksiklerimiz tamamladılar,temizlik istediğimizde hemen yaptılar. Kısacası bir dediğimiz iki olmadı. Kahvaltısı da gayet yeterli ve kaliteli ürünlerden oluşuyordu. Biz çok beğendik çok memnun kaldık.Teşekkür ederiz

Experience in this hotel I won’t wish to anybody. AC didn’t worked whole night and organisation’s of taxi in the morning was totally unorganised. Almost I miss the flight…😤

Oldukça temiz ve konforluydu. Geniş balkonda deniz manzarası izlemek keyifliydi. Kahvaltısı tatmin edici ve güzeldi. Çalışanlar güler yüzlü ve yardımseverdi. Sessiz sakin bir şekilde bölgede konaklayacak olsam tekrar düşünmeden tercih ederim.

Overall stayable spot, although we had a few issues with our first room & bathroom (smell, missing shower door, door to bathroom didn't close or lock, and not clean). The property moved us to a new set of rooms after we brought it to their attention. Both rooms were a lot better.

Çok kötü bir deneyimdi. Öncelikle vip oda seçimim jakuzi olması nedeni ile seçtim. Ancak jakuzi arızalıydı ve bütün tuvaleti su bastı. Yaklaşık 1.30 saatimiz onunla uğraşmakla geçti. Önce pis su aktı sonra boşalttık temizledik doldu bu seferde su sızıntısı nedeniyle su bastı tuvaleti. O daya gittiğimizde oda da yorgan veya pike yoktu. Onu istedik yoğunluktan dolayı 1 saat sonra çift kişilik yatağa 2 tane tek kişilik pike gönderdiler. Sonra tekrar aradım bunlar ince daha kalın bir yorgan gönderirmisiniz diye bu seferde birer tane daha pike gönderdiler çift kat yaparsak ısınırız diye şaka gibi. Oda çok temiz değil camlar ve tüller pisti. Odayla banyoyu ayıran jaluzi bozuktu. Tek güzel olan Oreo'ydu en sıcak kanlı dost.

Stated there was shuttle service on Expedia but turned out no shuttle service. Rooms are extremely outdated. Water drain in the shower was clogged and water spilled out from it. You really only paid for the view.

Deniz manzaralı temiz ferah ve her anlamda beğendiğim bir hoteldi.

Tres belle surprise en venant en bord de la mer noire... Tres bel hotel avec une belle piscine. Chambre familiale avec separation pour la partie enfants.

Konumu ve manzarası çok güzel, personel yardımsever ve güler yüzlü. Çok güzel bir hafta sonu geçirdim - kesinlikle tekrar Kilya Hotel'de kalacağım. Stefan

A very average hotel. It was in a fantastic location, very close to the beach, restaurants and shops. However, the hotel itself was not great. No one came by to clean the room, change the sheets and give clean towels etc. on the third day I had to ask for clean towels as they were filthy. There was always dirty plates on the floor in the hallway (sometimes for days). The staff did not come across very friendly.

Front desk doesn’t seem to care about any of your issues. I didn’t realized they had smoking rooms when I was booking, so after check in I asked if I could switch mine to non smoking (I get really allergic) Reply - we are full. Literally that’s all they said. The most annoying thing - hotel was half empty, there were rooms available online on all the booking websites so that was just not true…. No people at the pool and at breakfast. Today we are leaving and the same rooms are still empty…. If they were more expensive it could have been communicated and I’d gladly pay extra to change my room, but everyone at the front desk was extremely short. Full. Conversation over. I didn’t have remote for my AC, went to get a new one, it also didn’t work. AC blasting cold air, temperature switch isn’t working, it’s impossible to completely turn it off also for some reason. Safe doesn’t work. I had a fridge, my parents didn’t even have that in their room. Stains everywhere, not just on the floor, on the curtains too… Breakfast- I guess I was fine for the price. One positive thing about the place - nice clean deep pool with a view of the sea. Super nice teenage kid helping guests at the pool, he’s also the only person speaking English. Honestly- this could have been a 4 stars review if only I was heard and not brushed off at the front desk.

Otel yenilenmiş çok bakımlı ve temizdi. Çarşaflar havlular tertemizdi. Çalışanlar son derece misafirperver ve saygılıydı. Zaten otelin manzarasına diyecek yok. Biz family roomda kaldık 2 ayrı oda ve banyo olduğu için 4 kişi çok rahat ettik.ihtiyacımız olduğunda eksiklerimiz tamamladılar,temizlik istediğimizde hemen yaptılar. Kısacası bir dediğimiz iki olmadı. Kahvaltısı da gayet yeterli ve kaliteli ürünlerden oluşuyordu. Biz çok beğendik çok memnun kaldık.Teşekkür ederiz

Experience in this hotel I won’t wish to anybody. AC didn’t worked whole night and organisation’s of taxi in the morning was totally unorganised. Almost I miss the flight…😤

The hotel is potentially nice but run poorly, dirty. No service . We given laundry and it was returned un cleaned. The room was dirty upon arrival and was not serviced the second day .

Reception was excellent

Her şey çok güzeldi. Güzel açık büfe sabah kahvaltıları, temiz bir havuzu ve sizinle daima ilgilenen havuz başı çalışan personeller. Özellikle havuz kısmında bar bölümünde çalışan Kaan’a teşekkür ediyoruz :) tek problem lavabonun küçüklüğü 😂 tekrar tercih edeceğiz :) ♡

Great service and team. I would definitely stay with them again if I get back to the area

Excellent great staff

Konumu ve manzarası çok güzel, personel yardımsever ve güler yüzlü. Çok güzel bir hafta sonu geçirdim - kesinlikle tekrar Kilya Hotel'de kalacağım. Stefan

A very average hotel. It was in a fantastic location, very close to the beach, restaurants and shops. However, the hotel itself was not great. No one came by to clean the room, change the sheets and give clean towels etc. on the third day I had to ask for clean towels as they were filthy. There was always dirty plates on the floor in the hallway (sometimes for days). The staff did not come across very friendly.

Spectacular view of ocean from my balcony. Easy access to village and beach. Luxurious room and good amenities.

Modem new hotel with great views of the sea. Pool is excellent. Breakfast delicious and plentiful. Staff is very friendly. Not too touristy which was a plus. Beach is dirty and undeveloped so we spent all day by the pool looking out at the sea.

Biraz bakımsız fakat manzarası şahane, konum çok rahat

Great views and a hotel pool give a fantastic feel to the place. Breakfast was substantial, offered lots of options and looked fresh. Plenty of food options around for dinner.

The hotel is very comfy , the staff is so friendly, near to the beach. Clean pool

This town was one of the recommended towns to visit in Turkey. The town has a beautiful coastal shore; but unfortunately, it does not have any public beaches. All the beaches are private and they are only accessed if you are a family or a couple. The hotel has no water access. Very old hotel, with small rooms and extremely small showers. I would not recommend this hotel or visiting the town.

Very confortable hotel with a great seaview. Very friendly staff with a good breakfast.

Nice to visit off season if you're looking for relaxing atmosphere with black sea wave sounds. However, Wi-Fi at he hotel was disappointing.

La vue était magnifique. Après c est tout. La Clim ne fonctionnait pas. C était pas très propre. Des taches sur les murs. Ils ont mis le paquet sur la piscine et les transats et la vue. Très très cher le repas du soir. Pas de Clim dans l hôtel en lui même ( partie commune ) Le petit déjeuner médiocre ( au début il y avait une machine à café et ensuite ils l ont éteinte. Du lendemain pareil elle était éteinte mais si ôn en voulait c était IN EXTRA, c est leurs mot favoris. Le pain dure de l avant veille. Non franchement petit déjeuner très médiocre Il y avait 1 serviette de bain dans la chambre alors que nous étions 4 . Nous les avons reçus en fin d après midi et c était celles de la piscine . Et l hôtel très très très cher pour ce que c est!!! On paye la vue !!!

Genel olarak güzeldi kahvaltısı yeterli havuz kısmı temiz odalar rahattı

Modem new hotel with great views of the sea. Pool is excellent. Breakfast delicious and plentiful. Staff is very friendly. Not too touristy which was a plus. Beach is dirty and undeveloped so we spent all day by the pool looking out at the sea.

Herkes çok ilgiliydi. Fiyat kalite endeksi gayet iyiydi. Sadece büyükler havuzuna bezli altı bağlı bebekler girmese daha iyi olur. Kahvaltı güzeldi. Restorant güzeldi.

Oldukça temiz ve konforluydu. Geniş balkonda deniz manzarası izlemek keyifliydi. Kahvaltısı tatmin edici ve güzeldi. Çalışanlar güler yüzlü ve yardımseverdi. Sessiz sakin bir şekilde bölgede konaklayacak olsam tekrar düşünmeden tercih ederim.

Great views and a hotel pool give a fantastic feel to the place. Breakfast was substantial, offered lots of options and looked fresh. Plenty of food options around for dinner.

Hôtel au premier abord correct mais les surprises s’en sont suivies: Mégots de cigarettes, moutons de poussières par terre dans la chambre. Traces de main rougeâtres sur les murs Climatisation et télévision non fonctionnel. Barricade obstruant la totalité de la fenêtre, ce qui amène à aucune entrée de luminosité. Présence d’asticot dans la piscine, cette dernière a l’air mal entretenue, faible au niveau sanitaire. Plage et infrastructures abandonnées autour de l’hôtel. Aucun centre d’intérêt autour de l’hôtel ni dans les villes d’à côté Prix excessivement élevée du bar et du restaurant ainsi que les nuit d’hôtel. Accès limité au spa et à la salle de sport malgré la somme payé. Cependant le personnel de l’hôtel reste à l’écoute et serviable. Ces dernier ont essayé d’améliorer notre condition d’hébergement. Nous avons avons demandes un remboursement de la dernière nuit mais nous avons tout de même quittés la chambre. Cordialement

Very confortable hotel with a great seaview. Very friendly staff with a good breakfast.

Her şey çok güzeldi. Güzel açık büfe sabah kahvaltıları, temiz bir havuzu ve sizinle daima ilgilenen havuz başı çalışan personeller. Özellikle havuz kısmında bar bölümünde çalışan Kaan’a teşekkür ediyoruz :) tek problem lavabonun küçüklüğü 😂 tekrar tercih edeceğiz :) ♡

Gorgeous hotel with views , pool bar poor service for international travellers. Breakfast great service but no choice of coffee as machine broken as was toaster !