CASA LUCIANA Condesa

Very clean and nice place Rooms are beautiful and comfortable Jacuzzi on the rooftop area Good breakfast

Excelente opción en La Condesa, la decoración es de muy buen gusto, el cuarto está muy bien equipado y el SPA es maravilloso. Me gustaría regresar.

Small, intimate, few frills but super modern and clean. Trendy in a laid back kind of way. No AC but giant fan and huge openable door length windows - so no need. Room wasn’t huge but didn’t feel small. Perfect size. Warm staff. And above all: location. Location. Location. La Condesa. Quiet side street near everything. Great tacos up the block. Bars nearby. Saint bakery around the corner. Ámsterdam Ave and the parks - less than 5 min walk. Such a small hotel overall: would be perfect to take over for a large family gathering or bunch of friends (Downside, if it matters: 3 floors but no elevator).

This was an amazing place. Great location, safe and peaceful. The staff was so kind and nice. Comfy bed. Spacious room. Also very clean..i loved my stay here. Only thing is that it has no elevator, but the staff was amazing at carrying our luggage. I would definitely stay here again.

Great location, super safe, lovely staff, beautiful rooftop. We absolutely loved our visit!!

The hotel was a hidden oasis. Facilities were nice. Only feedback I have is I would have liked a mini fridge in the rooms. However we enjoyed our stay.

The staff at Casa Luciana were so friendly and always ready to provide excellent service. The rooftop lounge and spa area were a pleasant surprise, and the rooms were chic and comfortable. Would definitely stay here again!

Beautiful hotel in a perfect location. The hotel and rooms are stunning, with very comfortable beds, nice bathrooms, and TVs. The rooftop area is fantastic, and we enjoyed using the hot tub. The staff were incredibly friendly and welcoming, and the breakfast was excellent. We had a great stay.

Amazing stay! Highly recommend. Breakfast was incredible. Rooftop amazing relaxing and hottub was perfect!

When you pay 500 USD per night there are things you expect. We arrived at 8:00pm to a place that had only one person working. We wanted to have some dinner at the room but that wasn’t available l. I ordered some hot chocolate that I had to fetch and bring to my room, while entering the room there is a very thin step that I didn’t notice and I fall, spilling the chocolate on the floor and on the duvet. I went down to ask for assistance and there was no one. I cleaned as best as I could using a towel. Next morning, only one staff member taking care of everything including making breakfast. We were hungry but the poor guy asked if we could wait for half an hour. When we returned, more than half on the few options were no longer available. After I left and without previous notice, the hotel charged me an extra 1500 pesos to clean the hot chocolate spill. I tried contacting the manager but it was a waste of time. The place might look nice on the pictures, but the rooms and the bed are smaller than expected. The Terrance had no service and the jacuzzi was empty. With so many nice places to stay at Condesa, I recommend you use your money wisely and go elsewhere.

Quiet boutique hotel in La Condesa. Staff was very accommodating and the room was spacious and clean. Feels more like staying in a small bnb than a hotel, which was lovely. Neighborhood around the hotel is also pretty quiet and very walkable, a few blocks to beautiful parks. Would definitely go back.

Very nice place and staff. I only recommend they wash their bed sheets because they very obviously do not.

No nos limpiaron la habitación en nuestra estadía, el hotel está hermoso, y muy bien ubicado

Love the location . Clean room and friendly staff

Casa Luciana was one of the most unpleasant hotel experiences I’ve had in recent times. Upon arrival, we spent several minutes at the door trying to ring the doorbell, which was not working properly. The staff’s reception was impersonal and unwelcoming. There is no elevator. The room, in my view, had dust in the corners and was not cleaned properly. Don’t expect any welcome message or anything of the sort. There is no minibar or air conditioning in the rooms, only a ceiling fan. You receive water in a jar upon arrival, with no indication of its source or quality. We accidentally locked the bathroom door, which got locked from the inside. When we asked for assistance at the front desk, we were handed a container with 200 unmarked keys, left to try each one until we could open the door. When we ordered sparkling wine from the menu, we were informed that none was available. The Wi-Fi wasn’t working, and consequently, neither was the television. Breakfast was supposed to start at 8:00 am, but on the third day of our stay, we left at 8:00 and walked past the breakfast area, which was completely inactive. Two guests were waiting for someone to arrive to start the breakfast service. The room cleaning service basically makes the bed. Used glasses and cups are left exactly where you put them. I have never seen service like this—awful. I would never return and do not recommend it for anyone who expects even minimal attention during their stay. Positives: bed, linens, towels and shower

This is a nicely managed property with a wonderful service. Room is a bit outdated but clean. It's difficult to rate this hotel after being in a five star hotel the night before so my view is skewed.

We really enjoyed our stay here. The staff was so friendly and kind to us. The hotel was styled beautifully and the room was so clean. The breakfast was included every morning and was absolutely delicious. 10/10 would stay here again.

Beautiful and clean

This was one of the best hotels we have stayed at in a long time! The staff was friendly and hospitable, the rooms were clean, the location was fantastic. Overall loved this hotel.

Overall very nice but 2 detractors.....noisy street.....dirty floors.

Beautiful little hotel with nice terrace - very quiet area, although windows are very tin so quite loud at night. Very nice bedding and settings of the room !

Pros: everything brand new, felt luxurious. Great location for walking around La Condesa. Excellent breakfast, beautiful rooftop terrace. Cons: no air conditioning, we had to leave the windows open to cool off and that made it noisy. Staff didn’t explain how to order food or drinks during the day.

Small, intimate, few frills but super modern and clean. Trendy in a laid back kind of way. No AC but giant fan and huge openable door length windows - so no need. Room wasn’t huge but didn’t feel small. Perfect size. Warm staff. And above all: location. Location. Location. La Condesa. Quiet side street near everything. Great tacos up the block. Bars nearby. Saint bakery around the corner. Ámsterdam Ave and the parks - less than 5 min walk. Such a small hotel overall: would be perfect to take over for a large family gathering or bunch of friends (Downside, if it matters: 3 floors but no elevator).

This was an amazing place. Great location, safe and peaceful. The staff was so kind and nice. Comfy bed. Spacious room. Also very clean..i loved my stay here. Only thing is that it has no elevator, but the staff was amazing at carrying our luggage. I would definitely stay here again.

Casa Luciana was one of the most unpleasant hotel experiences I’ve had in recent times. Upon arrival, we spent several minutes at the door trying to ring the doorbell, which was not working properly. The staff’s reception was impersonal and unwelcoming. There is no elevator. The room, in my view, had dust in the corners and was not cleaned properly. Don’t expect any welcome message or anything of the sort. There is no minibar or air conditioning in the rooms, only a ceiling fan. You receive water in a jar upon arrival, with no indication of its source or quality. We accidentally locked the bathroom door, which got locked from the inside. When we asked for assistance at the front desk, we were handed a container with 200 unmarked keys, left to try each one until we could open the door. When we ordered sparkling wine from the menu, we were informed that none was available. The Wi-Fi wasn’t working, and consequently, neither was the television. Breakfast was supposed to start at 8:00 am, but on the third day of our stay, we left at 8:00 and walked past the breakfast area, which was completely inactive. Two guests were waiting for someone to arrive to start the breakfast service. The room cleaning service basically makes the bed. Used glasses and cups are left exactly where you put them. I have never seen service like this—awful. I would never return and do not recommend it for anyone who expects even minimal attention during their stay. Positives: bed, linens, towels and shower

Beautiful hotel, clean and the staff was amazing. Breakfast was delicious and we loved the terrace. The shower was amazing. Based on the price we would’ve thought the sleeping conditions would’ve been better, you either had to have the door to outside open which made it very loud or close the door but then the room got quite warm.

We loved staying here for our trip to CDMX. I would stay here for the rain shower alone. The property was tidy, breakfast was good, and we booked a spa experience for our anniversary, which was wonderful. I would recommend all my friends who visit CDMX to stay here. We took Ubers around and everything was in close proximity within a $5-10 Uber ride. There is a fan in the room. The only one small complaint I’d have is the pillows, but I am picky about my pillows. My husband and I like pillows to be plump and comfy (like most of us would have in our homes). While there were multiple pillows available on the bed, none were quite comfortable to sleep with. That’s something I find at most hotels, so I can’t fault them for that. I just need to be diligent about taking my own pillow to places. After all, sleep is the most important thing when you’re staying away from home. Other than that, everything else at this hotel was spectacular.

Beautiful hotel in a perfect location. The hotel and rooms are stunning, with very comfortable beds, nice bathrooms, and TVs. The rooftop area is fantastic, and we enjoyed using the hot tub. The staff were incredibly friendly and welcoming, and the breakfast was excellent. We had a great stay.

had the most wonderful stay at Casa Luciana Hotel in Mexico City! From the moment I arrived, I was greeted with genuine warmth and hospitality that made me feel completely at home. The staff goes above and beyond always attentive, kind, and eager to help with any request. The hotel itself is beautiful stylish yet cozy, with thoughtful touches everywhere. My room was spotless, spacious, and filled with natural light, with a perfect blend of comfort and elegance. The bed was heavenly, ensuring I had the best sleep after exploring the city.

beautiful rooms.. no AC but everything else was perfect. Breakfast was made by a chef! Great stay

We had a medical emergency and they called an ambulance they were very caring and responsive. In the chaos (not the hotel staff, they were not in the room) police or ambulance stole our wallet. I will stay here again.

Communication was terrible. I tried to contact them through various different means over several months beforehand and got no response. I then had to have guests who were leaving let us in upon arrival as we were stuck on the street with no comms as to how to get in. The room itself was nice (though freezing) and the staff were very friendly. However, again, there was a major communication issue the day we were leaving. We stored bags and made clear we would be back at 9pm however on our return the staff on shift had not been made aware of this and the masseuses had locked our bags in the room they were working in and refused to open the door. The poor staff member tried but they outright ignored him. Why on earth these people did not apply common sense and remove the bags beforehand is beyond me. It took over an hour of us pleading and trying to get the bags to the point they were asking if we could get our commercial flight moved back an hour?? We finally got our bags and luckily managed to get our bags checked in at the airport after explaining the situation. This was beyond ridiculous and despite being a great place on the face of it, the horrific communication means I would not recommend this to others.

Overall, it was a nice clean, property. The surrounding area feels very safe and walkable, and check-in was easy. Poor rating due to water not working and lack of communication on the matter by staff.

This was an amazing place. Great location, safe and peaceful. The staff was so kind and nice. Comfy bed. Spacious room. Also very clean..i loved my stay here. Only thing is that it has no elevator, but the staff was amazing at carrying our luggage. I would definitely stay here again.

Casa Luciana was one of the most unpleasant hotel experiences I’ve had in recent times. Upon arrival, we spent several minutes at the door trying to ring the doorbell, which was not working properly. The staff’s reception was impersonal and unwelcoming. There is no elevator. The room, in my view, had dust in the corners and was not cleaned properly. Don’t expect any welcome message or anything of the sort. There is no minibar or air conditioning in the rooms, only a ceiling fan. You receive water in a jar upon arrival, with no indication of its source or quality. We accidentally locked the bathroom door, which got locked from the inside. When we asked for assistance at the front desk, we were handed a container with 200 unmarked keys, left to try each one until we could open the door. When we ordered sparkling wine from the menu, we were informed that none was available. The Wi-Fi wasn’t working, and consequently, neither was the television. Breakfast was supposed to start at 8:00 am, but on the third day of our stay, we left at 8:00 and walked past the breakfast area, which was completely inactive. Two guests were waiting for someone to arrive to start the breakfast service. The room cleaning service basically makes the bed. Used glasses and cups are left exactly where you put them. I have never seen service like this—awful. I would never return and do not recommend it for anyone who expects even minimal attention during their stay. Positives: bed, linens, towels and shower

Loved the decor, comfort of the room, and especially the staff. Most of the staff do not speak English but thankfully there's Google translate. The manager is very responsive to text via Whatsapp. Breakfast and drinks were delicious. This was our first trip to Mexico City and discovered that many places don't have a/c. Casa Luciana kindly provided us with a standing fan which we greatly appreciated. I would highly recommend this place.

Great sta!!!, just a comment, they need to answer the phone

The staff was wonderful here! I had mentioned that it was my birthday when I arrived and they remembered! I was treated with un globito in my room and they sang happy birthday to me at breakfast! So very nice of them. The location in La Condesa is very central and easy Uber rides to all tourist spots. The hotel also was well maintained and tastefully decorated. I would recommend to everyone and would stay here again on my next visit.

Beautiful hotel in a perfect location. The hotel and rooms are stunning, with very comfortable beds, nice bathrooms, and TVs. The rooftop area is fantastic, and we enjoyed using the hot tub. The staff were incredibly friendly and welcoming, and the breakfast was excellent. We had a great stay.

Mi estancia en Casa Luciana fue, lamentablemente, muy decepcionante. El proceso de check-in fue especialmente frustrante; nos tomó más de tres horas y media, durante las cuales el trato del personal fue distante y poco profesional. El personal de recepción no sabía usar una terminal bancaria!!! La falta de empatía y atención hacia los huéspedes fue evidente, y no parece haber suficiente personal calificado. El problema se agravó por la ausencia constante del gerente, quien nunca estuvo disponible para abordar nuestras inquietudes. Esta falta de supervisión se refleja en la mala calidad en la atención al HUÉSPED ese debería ser lo principal en su protocolo. Sumando a esto la carpintería de las habitaciones es muy mala, que resulta en un ambiente ruidoso y poco cómodo. En resumen, el hotel no cumplió con las expectativas y no recomendaría este lugar basado en mi experiencia

Quiet boutique hotel in La Condesa. Staff was very accommodating and the room was spacious and clean. Feels more like staying in a small bnb than a hotel, which was lovely. Neighborhood around the hotel is also pretty quiet and very walkable, a few blocks to beautiful parks. Would definitely go back.

This was an amazing place. Great location, safe and peaceful. The staff was so kind and nice. Comfy bed. Spacious room. Also very clean..i loved my stay here. Only thing is that it has no elevator, but the staff was amazing at carrying our luggage. I would definitely stay here again.

Great location, super safe, lovely staff, beautiful rooftop. We absolutely loved our visit!!

The staff was wonderful here! I had mentioned that it was my birthday when I arrived and they remembered! I was treated with un globito in my room and they sang happy birthday to me at breakfast! So very nice of them. The location in La Condesa is very central and easy Uber rides to all tourist spots. The hotel also was well maintained and tastefully decorated. I would recommend to everyone and would stay here again on my next visit.

Beautiful hotel in a perfect location. The hotel and rooms are stunning, with very comfortable beds, nice bathrooms, and TVs. The rooftop area is fantastic, and we enjoyed using the hot tub. The staff were incredibly friendly and welcoming, and the breakfast was excellent. We had a great stay.

Excellent stay! Close to everything and we were able easily explore the unique neighborhoods of Mexico City

Super cute hotel in a quiet part of the city. It was conveniently located, lots of walkable restaurants. Very clean, and the included breakfast was great!

Lovely hotel with friendly staff and great service. The location in Condessa is perfect.

Great location and great facility. I would stay here again.

We had a lovely time at Casa Luciana! Great location, easy to walk to restaurants in La Condessa and Roma. The breakfast was delicious and the staff was delightful. We will definitely stay again!

Very clean and nice place Rooms are beautiful and comfortable Jacuzzi on the rooftop area Good breakfast

Loved everything about this hotel from the room, the smell they put in the air to make your stay feel even more luxurious, to the attentive staff. Amazing bar, breakfast and snacks. Perfect for couples or even a solo traveler. Would definitely book again!

Pros: everything brand new, felt luxurious. Great location for walking around La Condesa. Excellent breakfast, beautiful rooftop terrace. Cons: no air conditioning, we had to leave the windows open to cool off and that made it noisy. Staff didn’t explain how to order food or drinks during the day.

El servicio dejó que desear en estos aspectos: 1.- no existe una persona encargada de cocinar sino que todos los que atienden en hotel, que normalmente son solamente dos personas, son quienes preparan las bebidas y los alimentos. Esto hace que el servicio sea lento y la calidad de los alimentos media. 2.- los jóvenes que estaban en cocina una mañana, pusieron su música (regetton) y estaban cantando y riéndose de manera ruidosa. Todo eso se escuchaba en el área de comedor y era molesto al desayunar.

Casa Luciana is a small boutique hotel in a great location. This is not your typical big chain hotel. Pretty sure there are only 8 rooms. Our room and stay there was great. Staff was friendly with no issues at all during the 5 nights we were there. Just note they do not serve dinner there, pretty sure it is only breakfast which is included with your stay. The check-in process was odd, not bad, just not something we have done before. No issues checking out, quick review of the additional items, we had a bottle of wine 2 nights and massages at the spa. If your looking for a quiet boutique hotel, I would highly recommend this one.

Beautiful hotel in a perfect location. The hotel and rooms are stunning, with very comfortable beds, nice bathrooms, and TVs. The rooftop area is fantastic, and we enjoyed using the hot tub. The staff were incredibly friendly and welcoming, and the breakfast was excellent. We had a great stay.

Amazing stay! Highly recommend. Breakfast was incredible. Rooftop amazing relaxing and hottub was perfect!

When you pay 500 USD per night there are things you expect. We arrived at 8:00pm to a place that had only one person working. We wanted to have some dinner at the room but that wasn’t available l. I ordered some hot chocolate that I had to fetch and bring to my room, while entering the room there is a very thin step that I didn’t notice and I fall, spilling the chocolate on the floor and on the duvet. I went down to ask for assistance and there was no one. I cleaned as best as I could using a towel. Next morning, only one staff member taking care of everything including making breakfast. We were hungry but the poor guy asked if we could wait for half an hour. When we returned, more than half on the few options were no longer available. After I left and without previous notice, the hotel charged me an extra 1500 pesos to clean the hot chocolate spill. I tried contacting the manager but it was a waste of time. The place might look nice on the pictures, but the rooms and the bed are smaller than expected. The Terrance had no service and the jacuzzi was empty. With so many nice places to stay at Condesa, I recommend you use your money wisely and go elsewhere.

Super cute hotel in a quiet part of the city. It was conveniently located, lots of walkable restaurants. Very clean, and the included breakfast was great!

We had a lovely time at Casa Luciana! Great location, easy to walk to restaurants in La Condessa and Roma. The breakfast was delicious and the staff was delightful. We will definitely stay again!