Starlight Resort Hotel

Everything was great. Of course there's always a room for improvement, like more information about entertainment, changing rooms on the beach etc. Nonetheless, the stay was very good

The stay was nice there just wasn’t air conditioning in the middle of May which i found very odd. The rooms were pretty clean and the food at the buffet was good. The Wifi wasn’t’t that strong. The bars lacked good drink selection due to the bartenders not knowing popular drinks. The pools were clean. Really the only big negative was the lack of air conditioning.

I liked being directly on the beach, I spent every day of my stay going there in the mornings. Even though I didn't do any of the activities on offer, I did see that there are lots of them every day. I think this is a great place for relaxing vacation.

Good: The hotel has beautifully maintained gardens, a wide selection of food options catering to various tastes, and a clean, quiet lobby – all of which set a promising tone for a relaxing stay. Bad: Now, let me explain the reality behind that first impression. Service at the snack bar was truly unacceptable. Waiters couldn’t be bothered to offer us a table, even though plenty were available just behind a red rope. They simply rolled their eyes and pointed to a makeshift area not intended for dining. Another day, staff members actually followed me around to ensure I didn’t take food out of the snack bar, leaving me feeling like a thief. When I raised these issues, the guest relationship manager saw fit to lecture me on “Turkish manners.” Instead of addressing the problem, I was made to feel in the wrong. Sending a few apples and a bottle of wine is hardly an adequate response – a little genuine effort would go a long way. To make matters worse, our rooms weren’t cleaned daily, and we even ran out of toilet paper. Again, a plate of fruit and some wine were sent as a supposed “solution.” The sunbeds by the elephant pool were cleaned with bleach, but not rinsed, leaving my mum with ruined shorts covered in holes. No apology, no response – nothing. And finally, the rudeness peaked with the barmen at the beach bar, who chose to mock my request by mimicking my face and responding sarcastically in Turkish. Consistent rudeness and hostility tainted the entire experience.

Very clean and nice accommodation with plenty for children to do. Spacious with good food selection and several restaurants. The staff is helpful and responsive. Excellent selection of swimming pools if you do not fancy the rocky beach. It was sometimes difficult to find a clean table at peak meal times and wild roosters roam the property and a mosque is near with morning prayer calls, so if you don't fancy an early wake-up call from either, then perhaps worth staying elsewhere.