Is parking available at the hotel?

Self parking is available on-site, subject to charges. The secured self-parking fee is approximately USD 72 per day.

What type of breakfast is offered?

Full breakfasts are available daily for a fee, approximately USD 20 to 30 per person.

Does the property allow pets?

Pets are allowed at the hotel with a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the hotel offer?

The hotel provides step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

Where is the hotel located in relation to key attractions?

The hotel is located in Manhattan, within a 5-minute walk of Bryant Park and 5th Avenue. It is approximately 0.3 miles from Times Square and Broadway, and 0.4 miles from the Empire State Building.

What are the policies for children staying at the hotel?

Children are welcome at the hotel, and there is no mention of a minimum age for children to stay for free.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of USD 50 per night. It is advisable to request confirmation in advance for availability.

Refinery Hotel New York - Luxury Stay

Average nightly price at Refinery Hotel - New York by month, last 12 months (USD)
Month	Average price
January	$337
February	$332
March	$361
April	$390
May	$477
June	$565
July	$466
August	$309
September	$630
October	$591
November	$470
December	$663

What guests think

Refinery Hotel - New York draws praise for its central midtown location near Bryant Park and Broadway, spacious rooms with high ceilings and comfortable beds, and a stylish, historic vibe that many guests find welcoming.

Service is often described as friendly, accommodating, and responsive, though a few guests encountered unhelpful attitudes or missing luggage assistance. The rooftop and jazz bars earn strong praise, but access can be restricted by private events, lines, age rules, or fees. Cleanliness and maintenance feel mostly solid yet uneven at times, with reports of dust, odors, worn furnishings, and occasional noise from halls, bars, or streets. Expect a lively, central boutique stay with appealing bars and thoughtful touches, plus potential trade-offs in noise, lighting, and venue access.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop and jazz bars are standout features, but access is frequently limited by private events or lines; reservations help. The gym is small, there is no valet, and several guests used parking directly across the street.

Related guest reviews

8

Michael

Oct 12, 2023

·

Stayed 3 nights

Everything was great except access to the rooftop bar. All three nights we were limited to access before 4 pm due to private parties. Hotel guests should be given access to a section of the bar area all nights!

10

Antonio

Mar 31, 2025

·

Stayed 4 nights

Excellent location. The hotel offers very spacious rooms with excellent rooftop, restaurant and jazz bar. Staff was very friendly. We walked everywhere from this location.

10

Lea

Dec 24, 2023

·

Stayed 1 night

Chic hotel with stylish rooms, cozy beds and a killer rooftop restaurant. This hotel is impeccably clean, with luxe toiletries—Le Labo—and well-priced parking directly across the street. The location also can’t be beat—less than 20 blocks in each direction of major hot spot neighborhoods.

10

Robert

Nov 28, 2023

·

Stayed 1 night

Charming room, comfortable bed. Lobby coffee and parking lot across the street made the stay pleasant.

10

Jesper

Mar 16, 2025

·

Stayed 4 nights

Cool hotel. Wonderful jazz bar and cozy roof top

4

Niall

Aug 19, 2024

·

Stayed 1 night

Very disappointed. We were excited to try this hotel for the first time as we visit NYC frequently. After checking in, we were told the the rooftop bar and restaurant would be unavailable for our stay. They didn't tell us in advance or before we checked in. So, our plans to meet friends and have dinner on the rooftop were cancelled. We wouldn't have stayed had we known.. They were sneaky in not telling us. The gym is a closet with a tiny window. If a nice gym is important, this place is not for you. The downstairs restaurant was very nice and the food was good. Recommended. The room was a little tired and very dark. Our sink leaked on the floor each time it was used. But the room was acceptable, just not impressive.

8

Richard

Apr 23, 2023

·

Stayed 5 nights

We enjoyed our stay at the refinery overall. The location in the garment district close to Bryant Park is very central and is a good base for getting around Manhattan to see all that the city has to offer. Our Atelier suite was spacious and well furnished in keeping with the image of the hotel. The bed was very comfortable and the shower was extremely powerful. The downside to this facility is that the on site restaurant, the jazz bar and the rooftop bar & eatery are operated by a separate company and whilst they are in theory available for use by guests at any time, the volume of private functions in the three locations means that access was very limited, particularly from 4pm onwards. You were able to visit these areas as guests but unless you had pre-booked a table you would be lucky to be able to stand in the bar areas at best. In mitigation the hotel offered free wine tasting to guests between 5-7pm each day which was nice, but as the leisure spaces were generally in use, the only place to enjoy this free drink was a tiny seating area adjacent to the reception desk. On balance a worthwhile hotel to stay at whilst in New York, but just don't expect as a guest to be able to use the onsite hospitality without booking ahead and then cross your fingers that they haven't reserved the area for the day for a private function.

8

kristina

May 25, 2023

·

Stayed 2 nights

the rooms are very comfortable, staff is extremely friendly, a little complicated about accessing the rooftop, some type of priority should be given to guests. Fitness room is small, but well equipped, the water for the distributor was hot and there were no tissues. All in all, we enjoyed opur stay very much, they sent up everything we asked for in a very timely manner.

10

MICHELE

Jun 24, 2025

·

Stayed 3 nights

We loved the roof top bar and the Jazz Bar downstairs. Great cocktails and lots of fun! Buzzy ambiance. The breakfast diner connected to the hotel was a bit disappointing - no ability to make coffee - and the limited food options could be improved upon- but there are a million places to eat in NYC and this hotel is in a Great Spot. The electrical outlets in our room were a bit old and finnicky too - but it is a historic old building so we just dealt with it. Overall, we Loved the hotel and our trip to NYC!

8

Evan

Feb 7, 2024

·

Stayed 1 night

Great staff. No valet was a negative

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms very clean or spotless, but reviews also cite dusty floors, stained furniture, odors, and occasional lapses at check-in, indicating inconsistent housekeeping and some wear.

Related guest reviews

8

Gleb

Aug 4, 2024

·

Stayed 2 nights

Room was dirty upon arrival. Floor had not been cleaned, found lots of dirt on the floor, including a sewing needle. Did not receive any VIP benefits

8

ariel

May 31, 2023

·

Stayed 3 nights

Rooms not very clean, dated, worn. No coffee/espresso machine in the room, dirty carpet in hallway and rooms. No lobby area to relax and chill. Noisy room/music

10

Susan

Oct 31, 2025

·

Stayed 3 nights

Room was immaculate and service amazing. Great location.

6

Jennifer

Dec 24, 2024

·

Stayed 3 nights

Sadly we were disappointed with this hotel. The room wasn’t available for check in at 3pm and when we were finally given a key, we found our room was being used as storage for other guests luggage. Mini bar fridge door didn’t close and the snack drawer was thick with dust. We were looking forward to this stay and spent a lot of money but it’s unfortunate we did not receive a five star experience. The location, however is great - right in the centre of midtown.

8

Sundip

Dec 29, 2024

·

Stayed 1 night

The rooms were spacious, location was great, comfy beds! The only issue was housekeeping, the floors and baseboards were dusty and it didn’t seem the room or bathroom were vacuumed. The lobby bathrooms were very dirty and almost unusable upon arrival. However, we got early check in and were happy with our room and stay. Just needs some housekeeping attention.

6

Faith

Feb 3, 2024

·

Stayed 2 nights

We stayed here in 2018 and it was a nice, new boutique hotel. This stay shows signs of age. The rooms need a deep clean. The couch in the room had numerous stains so we were not comfortable sitting on it. They need to keep the property up I order to pass it off as a 5star. It’s barely a 3.5 sta in the condition it is in and the rates they are charging.

4

D LONG

Aug 26, 2024

·

Stayed 3 nights

When I checked into my room, someone had been laying in the bed and had used the bathroom so I had to change rooms.

6

Jonathan

Jan 30, 2024

·

Stayed 1 night

A bit worn and tired. Room didn’t feel clean. Needs some TLC and a refresh. Frette robes were a nice touch, as well as le labo products

10

Mohammad

Nov 7, 2025

·

Stayed 1 night

Courteous staff. Spotless room and shower. Just absolutely amazing shower in bedroom. Perfect place to lax

10

Eric

Sep 22, 2024

·

Stayed 7 nights

Great hotel. We were able to walk pretty much to every place we needed to. Also, subway stations all around the area. Hotel was great! Spacious rooms, very clean, great customer service and beat roof top!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious for NYC with high ceilings and comfortable beds, and some offer city views. However, a number felt dark or occasionally small, with noise from halls, bars, or streets and some mattresses too soft.

Related guest reviews

10

Sarah

Aug 15, 2025

·

Stayed 1 night

The room was very nice and quiet. But the lobby was very busy and chaotic. The elevators rattled which was very unsettling.

10

Maureen

Jan 31, 2025

·

Stayed 2 nights

This was a perfect location, big rooms, an adorable jazz bar AND a rooftop bar that was very cozy in the middle of January! Walkability to Time Square, Bryant Park but also feels neighborly with Zucker bagels and some delicious cookie place across the street.

8

Derek

Apr 16, 2025

·

Stayed 3 nights

Great location. Rooftop bar was nice. Room was ok, but on the small side and had a lot of street noise.

10

Yair

Aug 11, 2023

·

Stayed 1 night

Bed was not firm at all. Should be improved.

6

Kim

Apr 15, 2025

·

Stayed 5 nights

More a 4 star than 5 star , very basic furnished and noisy when other people showed etc

8

per

Aug 11, 2024

·

Stayed 5 nights

Very small Room but the location of the hotel is excellent. The rooftop bar is good with a view to Empire State Building.

8

Joanna

Aug 11, 2023

·

Stayed 3 nights

The staff, furnishings and area is excellent. However the hotel is loud and not soundproofed well. I was on the 5th floor and friends were on the 9th and 10th. We all had noises keeping us up all night from the bar and the plumbing.

10

Catherine

Oct 21, 2025

·

Stayed 1 night

Large rooms for NYC, thought of the details.

10

Venecia

Jun 14, 2025

·

Stayed 7 nights

Our room was huge for NY - we had 6 windows and a high stud. The room was very quiet and we had the most comfortable beds!! Great rooftop bar!

10

Jeffrey

Aug 4, 2025

·

Stayed 3 nights

We splurged on the Deluxe 2 Queen Room -- it had more space for my wife and kids. The room was spacious, well-appointed and had 5-6 floor to ceiling windows. Beautiful place. The location was excellent.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, helpful, and responsive—early check-ins, upgrades, and special touches are common—but some guests reported unhelpful attitudes, missing luggage assistance, or VIP benefits not recognized.

Related guest reviews

10

Susan

Oct 31, 2025

·

Stayed 3 nights

Room was immaculate and service amazing. Great location.

8

LOUIS

Nov 9, 2025

·

Stayed 2 nights

The room was in good condition and the staff was friendly and competent. Internet access was seamless.

10

Philip

Sep 20, 2025

·

Stayed 7 nights

Great hotel and a fantastic location. Staff are miserable. Just don’t seem to have the right attitude. Not just one, but quite a few. Doormen and receptionists mostly. I think they need a training course on customer service and what it means. This might get them off their phones! Lovely Jazz bar but even the residents have to pay $25 dollars entry fee. Shame

8

Steve

Dec 16, 2024

·

Stayed 3 nights

The hotel has a cool vibe. Nice very high ceilings so feels spacious. The free wine every afternoon is fantastic and was a nice treat coming back from a long day of exploring (with a 5 year old). The rooms could use some TLC - not too bad just some areas that could use a deeper clean, a touch up of paint or a bead of caulking. Generally staff was fantastic. The exception was the rooftop restaurant where staff were short and uninterested when my wife and child went for diner while I worked. They have a (funky) rooftop and a main floor restaurant. It would be helpful for the hotel to advise future guests to make a reservation beforehand or you won't get a table at a reasonable time (my wife had to eat at 5pm). Shower was big and had nice pressure. Beds were a little soft for us but that's more a personal preference. The location was great with short walks to many attractions and subways. Being close to 6th ave means a fair bit of traffic and emergency vehicles. Not a fault of the hotel NYC is just noisy. It did get quieter as it got later - don't feel we were woken up by noise though.

10

Paula

Mar 10, 2025

·

Stayed 1 night

My experience at the Refinery Hotel was nothing short of extraordinary. From the moment I arrived and stepped out of my car, I was warmly greeted by the friendly bellhop, who graciously assisted me with my luggage and escorted me to my room on the upper floor. The staff throughout the hotel exuded a remarkable level of friendliness and expertise, making every interaction a pleasure. Upon entering my room, I was immediately struck by its cleanliness and inviting atmosphere. The bed linens were crisp and fresh, allowing me to sleep comfortably. The Refinery Hotel's charming blend of historical elegance and friendly staff sets it apart. The architecture carries a certain quaintness, with its unique design elements telling a story of days gone by while providing a cozy and enjoyable environment for guests. I also enjoyed Sunday brunch at the restaurant with family to celebrate a birthday. Each dish was beautifully presented and flavorful, creating a memorable dining experience. Overall, my stay at the Refinery Hotel was exceptional, and I cannot wait for the opportunity to return. The impeccable service, great location, and the hotel's unique character left a lasting impression on me.

10

Denise

Aug 25, 2025

·

Stayed 2 nights

Another stay at our favorite NYC hotel! Highly recommend. Easy to walk to Times Square, Madison Square Garden, and close to subway stops as well. Such a beautiful hotel; and the staff is so kind.

6

Sasha

May 6, 2025

·

Stayed 2 nights

We used to like staying here but unfortunately we won't be back. They have no one to help with your luggage, no front door person or if they do they were not there. And even when we left they front desk gentleman that wasn't helping anyone else as the lobby was completely empty, when we departed left us to deal with all 4 pieces on our own and didn't even offer to open the door. Toilet was running the entire time as well. The hotel is clean, the amenities in the room are nice but there is no security, no door man, no luggage person that was available, and so we won't be going back.

10

Jill

Jun 10, 2025

·

Stayed 6 nights

Hotel was great - we were celebrating a birthday and anniversary and it was lovely this was recognised by the hotel with our room being trimmed and little gifts. The staff couldn’t do enough for us and all very welcoming. Great location and loved the rooftop bar. We would definitely consider staying again on future trips to NYC. Nice room with large comfortable bed and great bathroom. The view wasn’t great but we hadn’t paid for a room with a view.

10

Cheryl

Feb 8, 2024

·

Stayed 1 night

When we arrived the staff at the front desk were so pleasant & friendly. We were celebrating a birthday. They gave us a bottle of wine, (our choice) & upgraded us to a suite! Accommodations were perfect… clean, good size, comfortable beds & bedding. They sent me a text stating… text them 24/7 if there was anything at all that we needed.We did text them a couple of different times & they got back to us immediately! Had brunch at Rooftop Restaurant, it was delicious! We have already told friends…. This is our new place to stay when in NYC from now on! It was perfect across the board!👍

10

Jennifer

Mar 9, 2025

·

Stayed 1 night

My boyfriend and I had a wonderful weekend at the Refinery hotel! We had the pleasure of interacting with several members of the staff - Gabriel, Julian and Lewis - who made our visit incredibly memorable! We will be back!

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Location

Central midtown location near Bryant Park and Broadway with easy access to subways and walkable sights. A few note the surrounding area can feel busy.

Related guest reviews

10

Alcides

Sep 14, 2024

·

Stayed 2 nights

It was a clean modern and centric property, easy and walkable to many attractions

10

Stuart

Jun 2, 2025

·

Stayed 3 nights

Great location

10

Thomas

May 15, 2023

·

Stayed 2 nights

Refinery hotel is in an excellent location. It is steps to Bryant Park and an easy walk to all the mid town attractions. The Hotel itself is great. The rooms are a good size by NY standards with a good bed and beautiful washrooms. The lobby bar was great. My wife and I made a reservation Friday night to have a drink and listen to live music. The band was great and the drinks were generously poured. The roof top is fun. Make sure to make a reservation as it is very busy. The truffle fries are a must. Unfortunately, not all of the entire roof was open and it appreared the hotel is doing some work to the patio. It was still great. We found the hotel staff to be courteous and friendly. It was nice to be greeted when we came back from enjoying the city.

10

Amy

Apr 1, 2025

·

Stayed 4 nights

Great location! Easy walk to Times Square and Empire State Building, and also convenient to Soho and Central Park.

10

douglas o

Jun 22, 2023

·

Stayed 5 nights

the Refinery lives up to its reputation as a fine upscale boutique hotel. clean spacious centrally located to times square and Bryant Park. rooftop bar and restaurant is very popular with great skyline views of empire and others.

10

Brenda

Jun 3, 2024

·

Stayed 3 nights

This is a nice hotel near Bryant Park. Close to the Subway and walking distance to Broadway. The rooms are big, well maintained and have nice amenities. This is our second stay.

10

Denise

Aug 25, 2025

·

Stayed 2 nights

Another stay at our favorite NYC hotel! Highly recommend. Easy to walk to Times Square, Madison Square Garden, and close to subway stops as well. Such a beautiful hotel; and the staff is so kind.

10

Ketan

Oct 28, 2025

·

Stayed 6 nights

Awesome place to stay in the heart of nyc!

10

Megan

Feb 17, 2025

·

Stayed 1 night

A great place to stay if your activities are in mid-town. Short distance from Grand Central, easy walk to Broadway, and close to Bryant Park. Quiet street, clean room and staff was very accommodating.

10

ALBERTO

Jan 11, 2025

·

Stayed 11 nights

Great location, 9 min walk to Times Square, 4 min walk to Bryant Park. Rooftop very nice and warm during winter! Rooms spacious compared to other rooms in NYC. Live jazz at the bar near the lobby is a plus. We will probably come back again.

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Dining

On-site restaurants and bars earn strong feedback for cocktails, brunch, and atmosphere, but access can be constrained by private events or waits, and room service/breakfast options feel limited or inconsistent.

Related guest reviews

6

Jane

Oct 27, 2023

·

Stayed 1 night

One night. Unaware no valet service. So, I was on my own with my luggage and taking my car across street. Room service not what you think. Its take out food from restaurant. Wish I’d known. I count on room service in the am.

10

george

Jul 7, 2023

·

Stayed 3 nights

I've stayed at a lot of hotels with my family in new york and I'm happy to say that this will always be my go to hotel for now on in NYC. great restaurant roof top bar and the staff were A+

8

Steve

Dec 16, 2024

·

Stayed 3 nights

The hotel has a cool vibe. Nice very high ceilings so feels spacious. The free wine every afternoon is fantastic and was a nice treat coming back from a long day of exploring (with a 5 year old). The rooms could use some TLC - not too bad just some areas that could use a deeper clean, a touch up of paint or a bead of caulking. Generally staff was fantastic. The exception was the rooftop restaurant where staff were short and uninterested when my wife and child went for diner while I worked. They have a (funky) rooftop and a main floor restaurant. It would be helpful for the hotel to advise future guests to make a reservation beforehand or you won't get a table at a reasonable time (my wife had to eat at 5pm). Shower was big and had nice pressure. Beds were a little soft for us but that's more a personal preference. The location was great with short walks to many attractions and subways. Being close to 6th ave means a fair bit of traffic and emergency vehicles. Not a fault of the hotel NYC is just noisy. It did get quieter as it got later - don't feel we were woken up by noise though.

8

Ian

Dec 5, 2023

·

Stayed 2 nights

The hotel is great. The top floor bar - the host was very awkward. Half the tables were empty (8pm Sunday night) but I wasn't allowed to sit and have a drink - had to stand at the bar! Pathetic. The breakfast is ok but the host in there, a little rotund fella was once again miserable. I fail to see why I have to give my phone number to get a table at breakfast! Weird.

8

Richard

Apr 23, 2023

·

Stayed 5 nights

We enjoyed our stay at the refinery overall. The location in the garment district close to Bryant Park is very central and is a good base for getting around Manhattan to see all that the city has to offer. Our Atelier suite was spacious and well furnished in keeping with the image of the hotel. The bed was very comfortable and the shower was extremely powerful. The downside to this facility is that the on site restaurant, the jazz bar and the rooftop bar & eatery are operated by a separate company and whilst they are in theory available for use by guests at any time, the volume of private functions in the three locations means that access was very limited, particularly from 4pm onwards. You were able to visit these areas as guests but unless you had pre-booked a table you would be lucky to be able to stand in the bar areas at best. In mitigation the hotel offered free wine tasting to guests between 5-7pm each day which was nice, but as the leisure spaces were generally in use, the only place to enjoy this free drink was a tiny seating area adjacent to the reception desk. On balance a worthwhile hotel to stay at whilst in New York, but just don't expect as a guest to be able to use the onsite hospitality without booking ahead and then cross your fingers that they haven't reserved the area for the day for a private function.

10

Paula

Mar 10, 2025

·

Stayed 1 night

My experience at the Refinery Hotel was nothing short of extraordinary. From the moment I arrived and stepped out of my car, I was warmly greeted by the friendly bellhop, who graciously assisted me with my luggage and escorted me to my room on the upper floor. The staff throughout the hotel exuded a remarkable level of friendliness and expertise, making every interaction a pleasure. Upon entering my room, I was immediately struck by its cleanliness and inviting atmosphere. The bed linens were crisp and fresh, allowing me to sleep comfortably. The Refinery Hotel's charming blend of historical elegance and friendly staff sets it apart. The architecture carries a certain quaintness, with its unique design elements telling a story of days gone by while providing a cozy and enjoyable environment for guests. I also enjoyed Sunday brunch at the restaurant with family to celebrate a birthday. Each dish was beautifully presented and flavorful, creating a memorable dining experience. Overall, my stay at the Refinery Hotel was exceptional, and I cannot wait for the opportunity to return. The impeccable service, great location, and the hotel's unique character left a lasting impression on me.

8

Daniel

Jan 10, 2024

·

Stayed 1 night

Restaurant mediocre

10

John

Oct 8, 2023

·

Stayed 1 night

classy and classic hip hotel with great food and drink options. great area walkable to Bryant Park, the library etc etc etc well appointed rooms with quality linens and comfy beds. live music- roof top bar - great spot

10

Shaikha

Jan 2, 2024

·

Stayed 5 nights

The room was large and comfortable. I loved everything, the only downside was the room service/ restaurant, they didn’t pickup the phone and when i called the reception they told me to come downstairs to order… other than that, the area is close to everything, I enjoyed my stay!

10

MICHELE

Jun 24, 2025

·

Stayed 3 nights

We loved the roof top bar and the Jazz Bar downstairs. Great cocktails and lots of fun! Buzzy ambiance. The breakfast diner connected to the hotel was a bit disappointing - no ability to make coffee - and the limited food options could be improved upon- but there are a million places to eat in NYC and this hotel is in a Great Spot. The electrical outlets in our room were a bit old and finnicky too - but it is a historic old building so we just dealt with it. Overall, we Loved the hotel and our trip to NYC!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10 $1,056
11 $536	12 $635	13 $1,174	14 $1,133	15 $795	16 $839	17 $881
18 $514	19 $821	20 $1,507	21 $1,346	22 $842	23 $763	24 $787
25 $534	26 $801	27 $1,040	28 $881	29 $692	30 $753	31 $1,078

Su	Mo	Tu	We	Th	Fr	Sa
1 $681	2 $641	3 $838	4 $871	5 $711	6 $614	7 $663
8 $471	9 $653	10 $753	11 $792	12 $616	13 $595	14 $592
15 $461	16 $616	17 $769	18 $758	19 $563	20 $474	21 $581
22 $426	23 $432	24 $472	25	26 $753	27 $748	28 $557
29 $497	30 $697

Refinery Hotel - New York

Prices for Refinery Hotel - New York

Monthly average prices

About this property

Location

Room options

Atelier Executive Suite

Studio, 2 Queen Beds

Studio, 1 Queen Bed

Deluxe Room, 2 Queen Beds

Studio, 1 King Bed

Guest reviews of Refinery Hotel - New York

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Refinery Hotel - New York

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