Zakros Hotel Lykia

Stunning Views, But Completely Ruined by Poor Management during checkout, Sabriye Hanım pressed us for the extra guest payment — even though we had asked multiple times for an extra bed and never received a response. Her tone was rude, condescending, and completely unprofessional. She is running this beautiful place the management, particularly Sabriye Hanım, completely overshadowed it. My wife reached out to her in advance via WhatsApp to arrange a small birthday surprise — just a simple dessert and message like other hotels graciously provided. Instead, we were sent a $130 sunset dinner setup not including food. When we clarified that we only wanted a small gesture, we received no response at all. Upon arrival, rather than welcoming us, her first comment was questioning whether we booked for two or three guests. A close friend had surprised us in Turkey and joined us at check-in. We were immediately told we needed to pay $75 extra for the additional guest. We agreed, but their card machine wasn’t working. The issues didn’t stop there:     •    Wi-Fi never worked, and despite asking Sabriye Hanım multiple times, she ignored us. We had to ask a bartender for help, but it was never resolved.     •    Room issues included non-working lights, which required us to be issued a new key, and a bathroom full of ants and bugs, which we didn’t even complain about.     •    The hotel is poorly maintained considering we paid $320 per night — expensive by Turkish standards.

Zakros is a little slice of heaven. My wife and I came for our honeymoon and will always treasure our time there. Waking up every morning to see the Mediterranean was a gift, as was the jacuzzi/bathtub on the balcony where we watched sunset over the sea each day. The staff is wonderful and almost too attentive. We came from the USA and they were able to accommodate us in English. The room itself, while not super luxurious, was perfect for our needs: a solid step above glamping but not a full resort. Not only were the breakfasts delicious, but the view was excellent, too. The pool is, surprisingly, a welcome addition, as well. Be aware that Zakros is fairly isolated, which in some ways is a blessing but also makes it hard to see the rest of the area. The staff can help arrange for taxies and boats for transportation to other beaches and towns but they add up and require cash. Overall, we almost want to keep Zakros as our secret so that it won't be too busy when we come back. We loved it there and can't wait until next time!

I will be making a complaint to Expedia regarding this hotel They show different pictures this hotel is not as it’s shown on Expedia very poor service bad unsafe area dirty pillows broken jacuzzi broken toilet stained toilet seat insects everywhere not clean at all bad breakfast

Com relação a área comum: incrível! Lindo lugar, paisagem maravilhosa. Quarto terrível! Cama toda deformada, toalhas e roupa de cama manchadas, ar condicionado velho e barulhento… Parece que se preocupam muito mais com o “day use” do que com a “hotelaria”. Porém, o preço que se paga é para dormir, então, não faz sentido. E ainda ficaram bravos pois coloquei essas informações na avaliação do Google. Percebe-se o quanto estão preocupados somente com dinheiro ou atrair visitantes em seus eventos, do que com os hóspedes. Uma pena, o local do “hotel” é maravilhoso, teria vontade de ir mais vezes… mas não sei se volto.

Otel ölüdenize yakın mesafede araç olduğu sürece sıkıntı değil otelin kahvaltısını verilen ücretlere göre yetersiz bulduk çok tekrara düşüşmüştü akşam yemeğine gelecek olursak ölüdeniz çarşıdakilere göre daha uygun fiyatlı ve daha lezzetliydi, odada ki mini barın ücretli olması biraz garibimize gitti onun dışında doğa ile iç içe güzel balayı oteli çalışanlarda çok cana yakınlardı