Haywood Park Hotel, an Ascend Collection Hotel
$235
/ night
Avg. for October
Prices for Haywood Park Hotel, an Ascend Collection Hotel
Select dates to see prices and availability
$235
/ night
Avg. for October
Monthly average prices
Nightly prices at Haywood Park Hotel, an Ascend Collection Hotel average $130 in January, the cheapest month, and $235 in October, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $130 |
| February | $152 |
| March | $157 |
| April | $165 |
| May | $173 |
| June | $180 |
| July | $163 |
| August | $146 |
| September | $171 |
| October | $235 |
| November | $192 |
| December | $177 |
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F
M
A
M
J
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Oct · $235
O
N
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Most expensive: October (~$235)
Cheapest: January (~$130)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and a hair salon.
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and a hair salon.
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events.
Dining
Grab dinner at Fitz and the Wolfe, a bar/lounge that specializes in American cuisine. You can also grab snacks at the coffee shop/cafe.
Rooms
Make yourself at home in one of the 48 individually decorated guestrooms, featuring refrigerators and plasma televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Location
With a stay at Haywood Park Hotel, an Ascend Collection Hotel, you'll be centrally located in Asheville, steps from Grove Arcade and within a 5-minute walk of Harrah's Cherokee Center - Asheville. This spa hotel is 0.2 mi (0.4 km) from Basilica of Saint Lawrence and 4.5 mi (7.2 km) from Western North Carolina Nature Center.
What's nearby
Woolworth Walk(0.1 miles)
Fired Up Creative Lounge Ashville(0.1 miles)
North Carolina Stage Company(0.1 miles)
Grove Arcade(0.1 miles)
Altamont Theater(0.1 miles)
Harrah's Cherokee Center - Asheville(0.1 miles)
Bender Gallery(0.2 miles)
Basilica of Saint Lawrence(0.2 miles)
Vance Monument(0.2 miles)
Asheville Pinball Museum(0.2 miles)
Colburn Earth Science Museum(0.2 miles)
Black Mountain College Museum(0.2 miles)
Pack Place Education Arts and Science Center(0.2 miles)
Asheville Art Museum(0.2 miles)
Diana Wortham Theatre(0.2 miles)
The nearest major airport is Asheville Regional Airport (AVL)(14.6 miles)
Parking
Restaurant
Business Center
Room Service
Valet Parking
Dry Cleaning
Location
1 Battery Park Avenue, Downtown Asheville Art District, Asheville, North Carolina, United States of America
Woolworth Walk (0.1 miles)
Fired Up Creative Lounge Ashville (0.1 miles)
North Carolina Stage Company (0.1 miles)
Grove Arcade (0.1 miles)
Altamont Theater (0.1 miles)
Harrah's Cherokee Center - Asheville (0.1 miles)
Room options
2
Executive Suite, 1 Master King Bed with Sofa Bed, Accessible, Pet Friendly, Shower Only
1 King Bed
and 1 Sofa Bed
Sleeps 4
475 ft²
Air ConditioningHeatingWi-Fi (Free)
3
Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Shower Only
1 King Bed
and 1 Sofa Bed
Sleeps 4
590 ft²
Air ConditioningHeatingWi-Fi (Free)
9
Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub
1 King Bed
and 1 Sofa Bed
Sleeps 4
1194 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)Indoor Private Spa TubPrivate Spa Tub
4
Superior Suite, 2 Queen Beds (Garden Tub, Sep. Shower, Pet Friendly)
2 Queen Beds
Sleeps 4
750 ft²
Air ConditioningHeatingWi-Fi (Free)
3
Superior Suite, 1 King Bed with Sofa Bed, Garden Tub Separate Shower, Pet Friendly
1 King Bed
and 1 Sofa Bed
Sleeps 4
750 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Deluxe Suite, 2 Queen Beds, City View (Separate Living Dining, Shower Only)
2 Queen Beds
Sleeps 4
940 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
4
Deluxe City View Suite, 1 King Bed with Sofa Bed, Separate Living Ding Area, Shower Only
1 King Bed
and 1 Sofa Bed
Sleeps 4
975 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
1
Standard Room, 2 Queen Beds, No Sitting Area, Shower Only
2 Queen Beds
Sleeps 4
380 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Accessible (Transfer Shower)
1 King Bed
and 1 Sofa Bed
Sleeps 4
590 ft²
Air ConditioningHeatingWi-Fi (Free)
3
Executive Suite, 1 Master King Bed with Sofa Bed, Single Person Jetted Tub, Pet Friendly
1 King Bed
and 1 Sofa Bed
Sleeps 4
475 ft²
Air ConditioningHeatingWi-Fi (Free)Indoor Private Spa TubPrivate Spa Tub
Guest reviews of Haywood Park Hotel, an Ascend Collection Hotel
8.9
Fabulous
Based on 1,000 verified reviews
Who stays here?
Business
4%
Couple
66%
Family
15%
Group
11%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At Haywood Park Hotel, an Ascend Collection Hotel, travelers consistently praise the prime downtown location, historic department store character, very large rooms, and friendly staff, creating an easy, walkable base with plenty of charm for exploring Asheville.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At Haywood Park Hotel, an Ascend Collection Hotel, travelers consistently praise the prime downtown location, historic department store character, very large rooms, and friendly staff, creating an easy, walkable base with plenty of charm for exploring Asheville.
Common drawbacks include early-morning alley noise, and recurring reports of temperature control or hot water problems, plus occasionally weak Wi-Fi. On-site dining and breakfast are inconsistent or closed during some stays, while valet-only parking is convenient but adds cost. Most reviews describe clean, well-kept spaces, though a smaller number mention maintenance wear or lapses in housekeeping. Expect a spacious, characterful stay in the heart of downtown with some urban noise and variable amenities.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Parking is valet-only and generally efficient, though fees apply. Spa services received positive mentions, while the attached restaurant/bar and breakfast were sometimes closed or limited, and reviewers noted no pool.
Related guest reviews
10
Christopher
Feb 2, 2024
·
Stayed 1 night
Fantastic location in the heart of Asheville downtown. Very clean, comfortable rooms. Convenient valet parking for $17. Friendly, helpful staff. Only thing it lacks is a hotel bar/ restaurant but the best restaurants and bars are a short walk from the hotel.
Fantastic location in the heart of Asheville downtown. Very clean, comfortable rooms. Convenient valet parking for $17. Friendly, helpful staff. Only thing it lacks is a hotel bar/ restaurant but the best restaurants and bars are a short walk from the hotel.
10
Andrea
Jun 16, 2025
·
Stayed 2 nights
In the downtown area. Can walk everywhere. Parking is valet but we didn’t need our car, we walked. Valet was very fast when checking out. Hotel staff was very friendly and helpful. Rooms were clean, a little outdated as far as no USB connectors in room. No on site breakfast or coffee but they have machines in the rooms and plenty of food options around the area.
In the downtown area. Can walk everywhere. Parking is valet but we didn’t need our car, we walked. Valet was very fast when checking out. Hotel staff was very friendly and helpful. Rooms were clean, a little outdated as far as no USB connectors in room. No on site breakfast or coffee but they have machines in the rooms and plenty of food options around the area.
10
Celeste
Jun 28, 2023
·
Stayed 4 nights
The location is excellent if you want to be downtown and walking distance to everything. My stay included complimentary valet parking and the parking attendant appreciated the gratuity so it was a win-win for everyone
The location is excellent if you want to be downtown and walking distance to everything. My stay included complimentary valet parking and the parking attendant appreciated the gratuity so it was a win-win for everyone
8
RAFAEL
Aug 27, 2025
·
Stayed 2 nights
Staff was courteous, near shopping and restaurants. The valet parking only was kind of inconvenient. At the time of our stay there were no on property restaurants. Would stay there again.
Staff was courteous, near shopping and restaurants. The valet parking only was kind of inconvenient. At the time of our stay there were no on property restaurants. Would stay there again.
10
Melanie
Feb 22, 2023
·
Stayed 2 nights
Very nice hotel. Great location fir walking around downtown. No on-site breakfast or bar but otherwise great.
Very nice hotel. Great location fir walking around downtown. No on-site breakfast or bar but otherwise great.
10
Karen
May 31, 2025
·
Stayed 2 nights
A beautiful hotel which was once a department store - cleverly decorated and huge rooms - we loved staying there in walking distance of all kinds of restaurants and shops. Only thing disappointing was their restaurant wasn’t open and there was no pool. Excellent stay will return again. Valet was superb!!
A beautiful hotel which was once a department store - cleverly decorated and huge rooms - we loved staying there in walking distance of all kinds of restaurants and shops. Only thing disappointing was their restaurant wasn’t open and there was no pool. Excellent stay will return again. Valet was superb!!
8
kathleen
Aug 15, 2024
·
Stayed 1 night
Parking was to expensive 42 dollars a night
Parking was to expensive 42 dollars a night
10
Robert
Sep 28, 2025
·
Stayed 3 nights
Great location in downtown Asheville, within walking distance of many shops and restaurants. Room was very spacious and comfortable. The conversion of a former department store into a hotel provided an interesting throwback atmosphere. Staff was very helpful restaurant recommendations and directions. Valet parking was super convenient, typically only waiting a couple of minutes to get our car.
Great location in downtown Asheville, within walking distance of many shops and restaurants. Room was very spacious and comfortable. The conversion of a former department store into a hotel provided an interesting throwback atmosphere. Staff was very helpful restaurant recommendations and directions. Valet parking was super convenient, typically only waiting a couple of minutes to get our car.
10
Jessica
Apr 8, 2024
·
Stayed 1 night
Loved this hotel. Had a nice weekend and enjoyed the spa in the hotel. Hotel was located within waking distance to everything I wanted to visit this weekend. Staff went out of their way to be extra helpful. The room was so lovely and huge! Loved that this used to be a department store and it’s been repurposed and loved the little restaurant next to the hotel.
Loved this hotel. Had a nice weekend and enjoyed the spa in the hotel. Hotel was located within waking distance to everything I wanted to visit this weekend. Staff went out of their way to be extra helpful. The room was so lovely and huge! Loved that this used to be a department store and it’s been repurposed and loved the little restaurant next to the hotel.
10
Amanda
May 30, 2025
·
Stayed 3 nights
Great historic property. Large rooms, nice gym very well located to park and walk everywhere. A great stay.
Great historic property. Large rooms, nice gym very well located to park and walk everywhere. A great stay.
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AI-generated summary based on recent guest reviews
Cleanliness
Most guests report very clean rooms and public areas; a smaller number noted missed cleaning, odors, or worn fixtures.
Related guest reviews
10
John
Sep 12, 2025
·
Stayed 2 nights
One of our best hotel stays ever...and we've stayed at some really nice properties. Our room and the common areas of the property were absolutely the most spotlessly clean facilities we have ever seen. The staff was great, the location in Asheville couldn't be better. If we could give a 6 out of 5 rating, we would.
One of our best hotel stays ever...and we've stayed at some really nice properties. Our room and the common areas of the property were absolutely the most spotlessly clean facilities we have ever seen. The staff was great, the location in Asheville couldn't be better. If we could give a 6 out of 5 rating, we would.
8
miranda
Jan 24, 2025
·
Stayed 2 nights
The room was beautiful. The bathroom could of used a little better cleaning but overall it was great.
The room was beautiful. The bathroom could of used a little better cleaning but overall it was great.
6
jasmin
Jan 5, 2025
·
Stayed 2 nights
The rooms were really nice, and the location is perfect. However, the second-floor lobby and hallway had a strong urine smell, resembling a dirty public restroom. It was very unpleasant.
The rooms were really nice, and the location is perfect. However, the second-floor lobby and hallway had a strong urine smell, resembling a dirty public restroom. It was very unpleasant.
10
Derrick
Aug 17, 2025
·
Stayed 4 nights
Spacious clean room, has small refrigerator and keurig for coffee a plus. Valet parking convenient and courteous service. Convenient location in downtown Asheville, walking distance to many restaurants and shops. Would stay here again when in downtown Asheville.
Spacious clean room, has small refrigerator and keurig for coffee a plus. Valet parking convenient and courteous service. Convenient location in downtown Asheville, walking distance to many restaurants and shops. Would stay here again when in downtown Asheville.
4
Dana
Apr 8, 2023
·
Stayed 1 night
Outdated and smells bad
Outdated and smells bad
10
Susan
Oct 19, 2025
·
Stayed 1 night
The room was spotless, the hotel itself was charming. Stayed one night because of the location which was in the heart of downtown Asheville.
The room was spotless, the hotel itself was charming. Stayed one night because of the location which was in the heart of downtown Asheville.
10
Damian
Nov 6, 2025
·
Stayed 1 night
Great staff and location. Place was clean and room was huge. Would stay again 100%.
Great staff and location. Place was clean and room was huge. Would stay again 100%.
4
Bryn
Dec 9, 2024
·
Stayed 1 night
The room that we were assigned was a superior King with a pullout bed. The bedding was dirty and gritty feeling on the king bed. The bedding that we received (because it wasn’t already in the room) for the pullout bed was also dirty, and had some red stains on it. The shower had hair in it and the sink had soap scum around the sink. We expressed that to the management that the room was very unacceptable and dirty.
The room that we were assigned was a superior King with a pullout bed. The bedding was dirty and gritty feeling on the king bed. The bedding that we received (because it wasn’t already in the room) for the pullout bed was also dirty, and had some red stains on it. The shower had hair in it and the sink had soap scum around the sink. We expressed that to the management that the room was very unacceptable and dirty.
10
Lindsey
Jul 9, 2025
·
Stayed 2 nights
This historic building is so neat! The room was large, clean and comfortable. Staff was friendly and helpful. Would definitely stay again.
This historic building is so neat! The room was large, clean and comfortable. Staff was friendly and helpful. Would definitely stay again.
6
Elaine
May 27, 2025
·
Stayed 2 nights
Looks nice, but not great. Big chunk of mirror missing, mold or rot on the trim, pealing table top and dirty, stained ottoman. Plus the door plate was messed up. The floor was sticky, I spilled water and wiped it up, the towel was dirty from the floor. I had 3 reservations for 6 nights total. one night was wrong, instead of being nice and allowing one night to be changed, they charged me for it. They do not like 3rd party reservations...
Looks nice, but not great. Big chunk of mirror missing, mold or rot on the trim, pealing table top and dirty, stained ottoman. Plus the door plate was messed up. The floor was sticky, I spilled water and wiped it up, the towel was dirty from the floor. I had 3 reservations for 6 nights total. one night was wrong, instead of being nice and allowing one night to be changed, they charged me for it. They do not like 3rd party reservations...
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AI-generated summary based on recent guest reviews
Rooms
Rooms are exceptionally large and comfortable with historic charm. However, multiple reviews cite alley or street noise and issues with temperature control or hot water; Wi-Fi and in-room tech can be unreliable in spots.
Related guest reviews
6
Owen
Aug 3, 2023
·
Stayed 1 night
We stayed one night in early August, 2023. Here's what we didn't like: 1. Our third floor suite was very noisy overnight, with most noise coming from the alley/street below, but much of it in the hotel itself: the room above us, the stairwells nearby, and the hallways. (This was just a Wednesday night, by the way, not a Friday or Saturday. I suspect that on weekends, particularly in summer, the noise from pedestrians is going to be exceptionally loud and continuous.) 2. The hotel wireless connections (there are two) were exceptionally weak and slow. 3. The television would turn on, but received no signal. 4. Large portions of the walls in our room were scuffed up and unattractive. 5. At check-in, the hotel pre-charged us $45 dollars for "incidentals". At check-out, I asked what the charge was for, and was told it would cover any beverages or snacks we might purchase from those available in the room, or would act as a penalty fee if we smoked in or damaged the room. I explained to the check-out clerk that we bought nothing in the room, did not smoke, and did not damage the room or its contents in any way. I then asked whether we could expect a refund of this "incidentals" fee but could not get a straight answer. What we liked: 1. The hotel is centrally located in downtown Asheville. A huge number of breweries, restaurants, and shops are in easy walking distance.
We stayed one night in early August, 2023. Here's what we didn't like: 1. Our third floor suite was very noisy overnight, with most noise coming from the alley/street below, but much of it in the hotel itself: the room above us, the stairwells nearby, and the hallways. (This was just a Wednesday night, by the way, not a Friday or Saturday. I suspect that on weekends, particularly in summer, the noise from pedestrians is going to be exceptionally loud and continuous.) 2. The hotel wireless connections (there are two) were exceptionally weak and slow. 3. The television would turn on, but received no signal. 4. Large portions of the walls in our room were scuffed up and unattractive. 5. At check-in, the hotel pre-charged us $45 dollars for "incidentals". At check-out, I asked what the charge was for, and was told it would cover any beverages or snacks we might purchase from those available in the room, or would act as a penalty fee if we smoked in or damaged the room. I explained to the check-out clerk that we bought nothing in the room, did not smoke, and did not damage the room or its contents in any way. I then asked whether we could expect a refund of this "incidentals" fee but could not get a straight answer. What we liked: 1. The hotel is centrally located in downtown Asheville. A huge number of breweries, restaurants, and shops are in easy walking distance.
4
Brian
Jan 1, 2025
·
Stayed 4 nights
Room was cold but they did give us a portable heater. Constant lack of hot water - staff blamed the high occupancy at the hotel and stated that the one boiler was not enough to provide hot water to everyone, suggesting that we take showers at different times. Requested that the manager contact us twice and never received a call. Did get a slight discount on our four night stay. Overall a disappointing experience and will not stay here again.
Room was cold but they did give us a portable heater. Constant lack of hot water - staff blamed the high occupancy at the hotel and stated that the one boiler was not enough to provide hot water to everyone, suggesting that we take showers at different times. Requested that the manager contact us twice and never received a call. Did get a slight discount on our four night stay. Overall a disappointing experience and will not stay here again.
8
SURAN
Apr 7, 2025
·
Stayed 1 night
great location, but heating didn't work for some reason, cold air kept coming out even when set to heat. had to borrow blanket
great location, but heating didn't work for some reason, cold air kept coming out even when set to heat. had to borrow blanket
8
Jacob
Aug 6, 2023
·
Stayed 1 night
Beautiful large suite. Wi-Fi was weak. Thermostat had trouble keeping up at times. Lovely old building
Beautiful large suite. Wi-Fi was weak. Thermostat had trouble keeping up at times. Lovely old building
10
Ryan
Oct 9, 2025
·
Stayed 4 nights
Great location, great service and very good valet. Spacious room with sofa, sitting chair and a large bathroom. Because of the concrete construction and all wood floors the room and common areas on the guest floors are kind of loud.
Great location, great service and very good valet. Spacious room with sofa, sitting chair and a large bathroom. Because of the concrete construction and all wood floors the room and common areas on the guest floors are kind of loud.
10
Susan
Sep 10, 2025
·
Stayed 2 nights
This hotel has spacious rooms and a welcoming lobby, and the friendly reception staff are happy to pour guests a glass of champagne to enjoy in the atrium or their rooms. An old department store, it still has mannequins modeling the latest 1920s fashion on the different floors. It’s in the heart of town, walkable to shops & restaurants, but also a bit noisy. Our room was unfortunately above the dumpster area, so we were awoken by the beeping of trucks backing up. A reason to pack earplugs in your overnight bag!
This hotel has spacious rooms and a welcoming lobby, and the friendly reception staff are happy to pour guests a glass of champagne to enjoy in the atrium or their rooms. An old department store, it still has mannequins modeling the latest 1920s fashion on the different floors. It’s in the heart of town, walkable to shops & restaurants, but also a bit noisy. Our room was unfortunately above the dumpster area, so we were awoken by the beeping of trucks backing up. A reason to pack earplugs in your overnight bag!
4
David
Jan 21, 2023
·
Stayed 1 night
We booked the suite for the jacuzzi tub which was incapable of filling with hot water. It is deceptive to list the tub as one of the suite’s amenities. It is not functional me and clearly has never been fully functional.
We booked the suite for the jacuzzi tub which was incapable of filling with hot water. It is deceptive to list the tub as one of the suite’s amenities. It is not functional me and clearly has never been fully functional.
10
Mitzi
Dec 1, 2025
·
Stayed 3 nights
Our room was HUGE! What a great surprise to find all that space, a separate dressing room with mirrors and sink, a marble bathroom with jetted tub and shower, and a counter long enough to spread out toiletries. Clean, comfortable.
Our room was HUGE! What a great surprise to find all that space, a separate dressing room with mirrors and sink, a marble bathroom with jetted tub and shower, and a counter long enough to spread out toiletries. Clean, comfortable.
8
Dennis
Nov 12, 2025
·
Stayed 1 night
Nice room. Friendly staff. All good re the facility. But, the room overlooked an alley with what seemed to be dumpsters and a truck backed in and out from before 5:00 AM until around 7:00 AM, with its loud and annoying beeping alarm every time it backed-up. Spoiled the stay and will keep us from returning.
Nice room. Friendly staff. All good re the facility. But, the room overlooked an alley with what seemed to be dumpsters and a truck backed in and out from before 5:00 AM until around 7:00 AM, with its loud and annoying beeping alarm every time it backed-up. Spoiled the stay and will keep us from returning.
10
WILLIAM
Sep 11, 2025
·
Stayed 3 nights
Enjoyed the hotel very much. I rated the condition lower because the A/C was not operating properly. The room was cold and did not respond to the thermostat. Hotel provided me with a blanket and a portable heater which helped.
Enjoyed the hotel very much. I rated the condition lower because the A/C was not operating properly. The room was cold and did not respond to the thermostat. Hotel provided me with a blanket and a portable heater which helped.
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly, helpful, and welcoming, with efficient valet; a minority reported indifferent front desk service or slow responses when problems arose.
Related guest reviews
10
Melissa
Mar 7, 2025
·
Stayed 2 nights
Although the valet lost my car it was a terrific hotel!
Although the valet lost my car it was a terrific hotel!
8
James
Jun 2, 2025
·
Stayed 3 nights
This used to be our favorite place to stay when visiting Asheville and where we stayed for our honeymoon 20 years ago. We have been back several times since then and spent our 20th anniversary there last weekend. For the most part, the previous stays have been very nice. The hotel looks like it has not had any significant updates since we first went there. Even the furniture looked the same. The mattress on the bed was in poor shape and slanted towards the middle and had no box spring for support. The shower had very poor water pressure and was luke warm at best (as was the water in the tub) when the dial was turned all the way to hot. We notified the staff several times about the shower and maintenance may have been sent, but with no appreciable improvement to the water pressure or temperature. There were some other issues, but minor in comparison to the water issue. We will most likely stay at a different hotel or rent an air bnb our next trip to Asheville which is a shame because we have had great experiences at the Haywood Park Hotel in the past.
This used to be our favorite place to stay when visiting Asheville and where we stayed for our honeymoon 20 years ago. We have been back several times since then and spent our 20th anniversary there last weekend. For the most part, the previous stays have been very nice. The hotel looks like it has not had any significant updates since we first went there. Even the furniture looked the same. The mattress on the bed was in poor shape and slanted towards the middle and had no box spring for support. The shower had very poor water pressure and was luke warm at best (as was the water in the tub) when the dial was turned all the way to hot. We notified the staff several times about the shower and maintenance may have been sent, but with no appreciable improvement to the water pressure or temperature. There were some other issues, but minor in comparison to the water issue. We will most likely stay at a different hotel or rent an air bnb our next trip to Asheville which is a shame because we have had great experiences at the Haywood Park Hotel in the past.
10
J. Michael
Jun 9, 2025
·
Stayed 2 nights
The staff was amazing! Jam, Jenna, Jackson and Matt were some of the friendliest and helpful I’ve ever met! These guys are super stars! Thank you! The property is amazing and decorated perfectly! It’s truly stunning. The room was clean and neat and every amenity worked as it should. It was a joy staying in such a well manicured facility. The only negative to this stay was the water temperature. I’m not sure if they were having difficulties or the water heater isn’t big enough but the temperature in the shower or tub never got above luke warm at any time. I spoke to a few other guests on my floor and they said the same thing. It’s not a deal-breaker by any stretch but after a long day of walking and playing it’d be nice to take a hot shower.
The staff was amazing! Jam, Jenna, Jackson and Matt were some of the friendliest and helpful I’ve ever met! These guys are super stars! Thank you! The property is amazing and decorated perfectly! It’s truly stunning. The room was clean and neat and every amenity worked as it should. It was a joy staying in such a well manicured facility. The only negative to this stay was the water temperature. I’m not sure if they were having difficulties or the water heater isn’t big enough but the temperature in the shower or tub never got above luke warm at any time. I spoke to a few other guests on my floor and they said the same thing. It’s not a deal-breaker by any stretch but after a long day of walking and playing it’d be nice to take a hot shower.
10
Leigh
May 10, 2025
·
Stayed 5 nights
The minute we arrived it was a pleasant experience. We were greeted by the valet Owen who promptly unloaded our car on a trolley and rolled it in for us to check in. Aurelia welcomed us at the desk and offered us champagne (very nice welcome after a long drive!). It was a quick and easy check-in and we were off to our room. Our room was VERY spacious and had a large, comfortable couch and relaxing TV area. There was a small fridge, microwave and Keurig. There was also a nice dining table and a desk. Loved the location, the friendly staff and beautiful, comfortable room.
The minute we arrived it was a pleasant experience. We were greeted by the valet Owen who promptly unloaded our car on a trolley and rolled it in for us to check in. Aurelia welcomed us at the desk and offered us champagne (very nice welcome after a long drive!). It was a quick and easy check-in and we were off to our room. Our room was VERY spacious and had a large, comfortable couch and relaxing TV area. There was a small fridge, microwave and Keurig. There was also a nice dining table and a desk. Loved the location, the friendly staff and beautiful, comfortable room.
10
Marc
Oct 2, 2025
·
Stayed 1 night
Beautiful Hotel amongst everything downtown Asheville. The staff, especially the two gentlemen that handled the valet and concierge. We had an absolute blast and this will be our go to hotel in Asheville from this point on.
Beautiful Hotel amongst everything downtown Asheville. The staff, especially the two gentlemen that handled the valet and concierge. We had an absolute blast and this will be our go to hotel in Asheville from this point on.
4
Julie
Jan 29, 2025
·
Stayed 1 night
We had no hot water during our recent stay, rendering us unable to shower. When we called the front desk, we were told that it would be reported to maintenance. No apologies, no offers to change rooms, dismissed as if nothing was wrong. The front desk staff was too busy playing solitaire on the computer than to attend to his customers. I asked to speak with a manager and was given an email (that didn’t work!) on a Post It note! On the other hand, the valet attendant was fantastic! Energetic and attentive. Called and reached a manager who comped our stay. I wouldn’t be in a rush to return!
We had no hot water during our recent stay, rendering us unable to shower. When we called the front desk, we were told that it would be reported to maintenance. No apologies, no offers to change rooms, dismissed as if nothing was wrong. The front desk staff was too busy playing solitaire on the computer than to attend to his customers. I asked to speak with a manager and was given an email (that didn’t work!) on a Post It note! On the other hand, the valet attendant was fantastic! Energetic and attentive. Called and reached a manager who comped our stay. I wouldn’t be in a rush to return!
6
Kyra Reed
Jun 1, 2024
·
Stayed 1 night
The hotel is clean and new but the service was lacking. For a $350 a night room it was a disappointing stay. No controls for air or fan in the room so it was too warm all night. They only have ice at the front desk and I had to fetch it - no offer to send it up. I needed help with the room and called reception 3xs and no answer. The remote was impossible to use and we gave up. Minor inconveniences but enough to cross off the list of places to stay in Asheville.
The hotel is clean and new but the service was lacking. For a $350 a night room it was a disappointing stay. No controls for air or fan in the room so it was too warm all night. They only have ice at the front desk and I had to fetch it - no offer to send it up. I needed help with the room and called reception 3xs and no answer. The remote was impossible to use and we gave up. Minor inconveniences but enough to cross off the list of places to stay in Asheville.
10
Hollis
Apr 24, 2024
·
Stayed 4 nights
Great location in DT Asheville. Staff were really friendly and helpful, great valet service - quick & efficient. Hotel was historic and we had a very large room & bath, nicely equipped.
Great location in DT Asheville. Staff were really friendly and helpful, great valet service - quick & efficient. Hotel was historic and we had a very large room & bath, nicely equipped.
10
Jennifer
Jun 24, 2025
·
Stayed 1 night
Incredible staff, impeccable cleanliness, amazing decor, and extremely reasonable valet fee. Plus, the location was hard to beat. Will absolutely stay here again!
Incredible staff, impeccable cleanliness, amazing decor, and extremely reasonable valet fee. Plus, the location was hard to beat. Will absolutely stay here again!
6
Carol
Apr 28, 2024
·
Stayed 2 nights
Excellent location! Excellent valet service. Horrible front desk staff. They never smiled, or even looked up to make eye contact. Yes or no answers only- not helpful at all.
Excellent location! Excellent valet service. Horrible front desk staff. They never smiled, or even looked up to make eye contact. Yes or no answers only- not helpful at all.
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AI-generated summary based on recent guest reviews
Location
Prime downtown, walkable to restaurants, bars, and shops. Some guests mention early-morning city noise and a few raised safety concerns.
Related guest reviews
8
Steven
May 1, 2023
·
Stayed 2 nights
Loved the elevator that announced the floor and department. Also enjoyed the clothes displays on each floor lobby. Rooms were well appointed. Only downside was the garbage trucks backing up at 5:30 AM each morning. The backing alarms were very loud.
Loved the elevator that announced the floor and department. Also enjoyed the clothes displays on each floor lobby. Rooms were well appointed. Only downside was the garbage trucks backing up at 5:30 AM each morning. The backing alarms were very loud.
10
Melanie
May 23, 2024
·
Stayed 2 nights
Rooms are very large and comfortable. The bathroom was extra large with lots of amenities. Great location.
Rooms are very large and comfortable. The bathroom was extra large with lots of amenities. Great location.
10
Martha
Aug 15, 2025
·
Stayed 2 nights
Great hotel close to everything in downtown Asheville.
Great hotel close to everything in downtown Asheville.
10
frank n
Aug 7, 2024
·
Stayed 4 nights
We had a wonderful stay at this hotel. It was in a great location near plenty of shops and restaurants. The vibe of the hotel was cool too!
We had a wonderful stay at this hotel. It was in a great location near plenty of shops and restaurants. The vibe of the hotel was cool too!
10
Damon
Jun 22, 2024
·
Stayed 1 night
Great location in the heart of Asheville. We enjoyed our stay.
Great location in the heart of Asheville. We enjoyed our stay.
10
James
Sep 25, 2024
·
Stayed 2 nights
Located in the heart of Asheville
Located in the heart of Asheville
10
DAVE
Sep 1, 2025
·
Stayed 2 nights
Excellent location, within walking distance to all shopping and restaurants. Hotel is smaller as far as total rooms, however the rooms are spacious and very nice.
Excellent location, within walking distance to all shopping and restaurants. Hotel is smaller as far as total rooms, however the rooms are spacious and very nice.
10
Damian
Nov 6, 2025
·
Stayed 1 night
Great staff and location. Place was clean and room was huge. Would stay again 100%.
Great staff and location. Place was clean and room was huge. Would stay again 100%.
6
Amber
Feb 15, 2025
·
Stayed 2 nights
Downtown not safe
Downtown not safe
8
Barbara
May 7, 2025
·
Stayed 2 nights
This quiet hotel is located in the very heart of an active art deco downtown. It is easy walking to find eateries or alcohol options within a few blocks. Loved that! Shops nearby are boutique style and pricey, but is understandable, due to the city recovery efforts. We recommend the reasonable and friendly valet parking here, as street parking hard to secure. Our room was large and clean, king bed was very comfortable. Bathroom was outdated, but very large, with 2 sinks and a separate garden tub. Reception desk was always staffed and friendly, easy with information. No restaurant, bar, or room service in the hotel but you can find such close by. All in all - we will stay here again vs a "box" hi-rise hotel as we enjoyed the charm of Haywood Park.
This quiet hotel is located in the very heart of an active art deco downtown. It is easy walking to find eateries or alcohol options within a few blocks. Loved that! Shops nearby are boutique style and pricey, but is understandable, due to the city recovery efforts. We recommend the reasonable and friendly valet parking here, as street parking hard to secure. Our room was large and clean, king bed was very comfortable. Bathroom was outdated, but very large, with 2 sinks and a separate garden tub. Reception desk was always staffed and friendly, easy with information. No restaurant, bar, or room service in the hotel but you can find such close by. All in all - we will stay here again vs a "box" hi-rise hotel as we enjoyed the charm of Haywood Park.
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AI-generated summary based on recent guest reviews
Dining
On-site options are mixed: the attached bistro/bar earns praise when open, but breakfast and coffee service are often unavailable or limited; abundant dining nearby.
Related guest reviews
10
Janice
Nov 18, 2023
·
Stayed 3 nights
Eclectic hotel located in historic building. Originally a department store; owners maintained some of the look from back in the day. Humongous room, great furnishings , comfortable. Felt like we were in someone’s fab apartment, not hotel room. Location is superb. Walking distance to everything, felt totally safe walking about. Staff super friendly, especially the valet department. Car quickly retrieved upon request, which is uncanny since parking space / areas is sparse. Valet attendants … great job. Restaurant located downstairs is great. One of the best meals we had was room service. Dinner & brunch both great meals. Definitely would recommend staying at the Haywood.
Eclectic hotel located in historic building. Originally a department store; owners maintained some of the look from back in the day. Humongous room, great furnishings , comfortable. Felt like we were in someone’s fab apartment, not hotel room. Location is superb. Walking distance to everything, felt totally safe walking about. Staff super friendly, especially the valet department. Car quickly retrieved upon request, which is uncanny since parking space / areas is sparse. Valet attendants … great job. Restaurant located downstairs is great. One of the best meals we had was room service. Dinner & brunch both great meals. Definitely would recommend staying at the Haywood.
10
Christopher
Feb 2, 2024
·
Stayed 1 night
Fantastic location in the heart of Asheville downtown. Very clean, comfortable rooms. Convenient valet parking for $17. Friendly, helpful staff. Only thing it lacks is a hotel bar/ restaurant but the best restaurants and bars are a short walk from the hotel.
Fantastic location in the heart of Asheville downtown. Very clean, comfortable rooms. Convenient valet parking for $17. Friendly, helpful staff. Only thing it lacks is a hotel bar/ restaurant but the best restaurants and bars are a short walk from the hotel.
10
Andrea
Jun 16, 2025
·
Stayed 2 nights
In the downtown area. Can walk everywhere. Parking is valet but we didn’t need our car, we walked. Valet was very fast when checking out. Hotel staff was very friendly and helpful. Rooms were clean, a little outdated as far as no USB connectors in room. No on site breakfast or coffee but they have machines in the rooms and plenty of food options around the area.
In the downtown area. Can walk everywhere. Parking is valet but we didn’t need our car, we walked. Valet was very fast when checking out. Hotel staff was very friendly and helpful. Rooms were clean, a little outdated as far as no USB connectors in room. No on site breakfast or coffee but they have machines in the rooms and plenty of food options around the area.
8
Taylor
Mar 22, 2025
·
Stayed 3 nights
Starting in downtown Asheville is always fun. Wish their bistro had been open. Limited your breakfast options.
Starting in downtown Asheville is always fun. Wish their bistro had been open. Limited your breakfast options.
8
RAFAEL
Aug 27, 2025
·
Stayed 2 nights
Staff was courteous, near shopping and restaurants. The valet parking only was kind of inconvenient. At the time of our stay there were no on property restaurants. Would stay there again.
Staff was courteous, near shopping and restaurants. The valet parking only was kind of inconvenient. At the time of our stay there were no on property restaurants. Would stay there again.
10
Karen
May 31, 2025
·
Stayed 2 nights
A beautiful hotel which was once a department store - cleverly decorated and huge rooms - we loved staying there in walking distance of all kinds of restaurants and shops. Only thing disappointing was their restaurant wasn’t open and there was no pool. Excellent stay will return again. Valet was superb!!
A beautiful hotel which was once a department store - cleverly decorated and huge rooms - we loved staying there in walking distance of all kinds of restaurants and shops. Only thing disappointing was their restaurant wasn’t open and there was no pool. Excellent stay will return again. Valet was superb!!
10
Jon
Aug 23, 2024
·
Stayed 3 nights
We LOVED staying here. The room was spotless, and updated. The staff was truly top notch. The location was exactly what we wanted and their restaurant is a must do.
We LOVED staying here. The room was spotless, and updated. The staff was truly top notch. The location was exactly what we wanted and their restaurant is a must do.
10
Melanie
May 25, 2023
·
Stayed 4 nights
The Haywood Park Hotel began life as a department store, and the current ownership honors the heritage in clever ways, from displays of old photos to actual recreations of shop windows! The staff is wonderful, and aim to please. Parking is primarily valet (due to the downtown location), but retrieving your vehicle is easy and fast. Their Isa Bistro is a nice restaurant, and there are tons of restaurants, bars and taverns within an easy walk. Beds were very comfortable and the shower had great water pressure. There were always plenty of towels, too. We completely enjoyed our stay.
The Haywood Park Hotel began life as a department store, and the current ownership honors the heritage in clever ways, from displays of old photos to actual recreations of shop windows! The staff is wonderful, and aim to please. Parking is primarily valet (due to the downtown location), but retrieving your vehicle is easy and fast. Their Isa Bistro is a nice restaurant, and there are tons of restaurants, bars and taverns within an easy walk. Beds were very comfortable and the shower had great water pressure. There were always plenty of towels, too. We completely enjoyed our stay.
8
Donna
Jun 4, 2023
·
Stayed 1 night
Great hotel. Updated, clean, central to everything, restaurant offers great food & service.
Great hotel. Updated, clean, central to everything, restaurant offers great food & service.
10
Dianna
Nov 21, 2023
·
Stayed 1 night
This was a great hotel!! The room was definitely bigger than expected which was beneficial for our family of four and dog! The hotel was super close to a lot of things to do! The restaurant in the hotel was PHENOMENAL! Would definitely recommend and will stay again!
This was a great hotel!! The room was definitely bigger than expected which was beneficial for our family of four and dog! The hotel was super close to a lot of things to do! The restaurant in the hotel was PHENOMENAL! Would definitely recommend and will stay again!
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AI-generated summary based on recent guest reviews
8
carl
Sep 16, 2026
·
Stayed 3 nights
Housekeeping of the room was lacking. Requested full service and they failed for two nights. Literally only dropped off towels. Did not make the bed or pick up any dirty cups or glasses. Unacceptable for this type of property.
Housekeeping of the room was lacking. Requested full service and they failed for two nights. Literally only dropped off towels. Did not make the bed or pick up any dirty cups or glasses. Unacceptable for this type of property.
10
Donielle
Sep 15, 2026
·
Stayed 2 nights
Excellent location, clean rooms, friendly staff
Excellent location, clean rooms, friendly staff
10
Craig
Sep 2, 2026
·
Stayed 2 nights
Huge room, clean and in a great location for walking around and finding different restaurants, the only negative which was very surprising was the amount of homeless people not at the hotel, but around the park
Huge room, clean and in a great location for walking around and finding different restaurants, the only negative which was very surprising was the amount of homeless people not at the hotel, but around the park
6
Joseph
Aug 17, 2026
·
Stayed 2 nights
The staff were very friendly and helpful, always ready to assist with anything we needed. However: we were informed upon check-in that the second floor was reserved for guests with dogs (which we were). The problem with this is that we were also directly above a bar where live music was performed until 11pm. Something for future guests to be aware of.
The staff were very friendly and helpful, always ready to assist with anything we needed. However: we were informed upon check-in that the second floor was reserved for guests with dogs (which we were). The problem with this is that we were also directly above a bar where live music was performed until 11pm. Something for future guests to be aware of.
10
sheila
Aug 12, 2026
·
Stayed 2 nights
THe hotel was very beautiful and the room very clean. I did not like the parking situation.
THe hotel was very beautiful and the room very clean. I did not like the parking situation.
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 23:59
Before 11:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Haywood Park Hotel, an Ascend Collection Hotel
Is parking available at the property?
Yes, parking is available on-site. Valet parking is offered at a fee of USD 19.00 per day, which includes in/out privileges.
What type of breakfast is offered and what are the serving hours?
Cooked-to-order breakfasts are served on weekends from 9:00 AM to 1:00 PM for a fee, approximately USD 15.00 to 25.00 for adults and USD 10.00 to 15.00 for children.
Does the property allow pets?
Yes, pets are allowed in specific rooms only, with a fee of USD 60 per pet. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility features are not provided.
Where is the property located in relation to key landmarks?
The hotel is located in the heart of Asheville, within a 5-minute walk of Grove Arcade and Harrah's Cherokee Center. It is approximately 0.2 miles from the Basilica of Saint Lawrence and 14.6 miles from Asheville Regional Airport.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-19: 277.7489595071411USD
- 2026-10-20: 243.23540476364133USD
- 2026-10-21: 233.56500422264097USD
- 2026-10-22: 285.23679551650997USD
- 2026-10-23: 516.40192514328USD
- 2026-10-24: 556.9223284698486USD
- 2026-10-25: 147.38532282783507USD
- 2026-10-26: 147.4857975USD
- 2026-10-27: 147.51258047767638USD
- 2026-10-28: NO DATA
- 2026-10-29: 183.3758775USD
- 2026-10-30: 283.10127661148067USD
- 2026-10-31: 270.07285542274474USD
- 2026-11-01: 103.34359114459991USD
- 2026-11-02: 139.55170402999877USD
- 2026-11-03: 139.55170402999877USD
- 2026-11-04: 147.52628857040403USD
- 2026-11-05: 197.38330636985776USD
- 2026-11-06: 419.691587655487USD
- 2026-11-07: NO DATA
- 2026-11-08: 108.6404940114212USD
- 2026-11-09: 123.59548409500121USD
- 2026-11-10: 123.55160450729369USD
- 2026-11-11: 116.57546883819579USD
- 2026-11-12: 135.55383547851562USD
- 2026-11-13: NO DATA
- 2026-11-14: 264.1061214081573USD
- 2026-11-15: 106.65213601696014USD
- 2026-11-16: 92.67491286952972USD
- 2026-11-17: 115.61384870040892USD
- 2026-11-18: 119.60466639770507USD
- 2026-11-19: 131.5371418309021USD
- 2026-11-20: 201.29848140815733USD
- 2026-11-21: 201.3600223587799USD
- 2026-11-22: 123.59548409500121USD
- 2026-11-23: 92.67491286952972USD
- 2026-11-24: 92.67491286952972USD
- 2026-11-25: 121.60712610054016USD
- 2026-11-26: 147.51923771621702USD
- 2026-11-27: 197.3169222354126USD
- 2026-11-28: 158.46591131996155USD
- 2026-11-29: 89.69468623054503USD
- 2026-11-30: 92.69837578479766USD
- 2026-12-01: 100.68001117938995USD
- 2026-12-02: 100.68001117938995USD
- 2026-12-03: 123.23981813106536USD
- 2026-12-04: 195.36674495864867USD
- 2026-12-05: 207.29886100364683USD
- 2026-12-06: 89.69468623054503USD
- 2026-12-07: 144.52964131347656USD
- 2026-12-08: 108.60114100364684USD
- 2026-12-09: 114.6196697031784USD
- 2026-12-10: 209.33460689918516USD
- 2026-12-11: 345.91788420272826USD
- 2026-12-12: NO DATA
- 2026-12-13: 131.5371418309021USD
- 2026-12-14: 136.5168931690979USD
- 2026-12-15: 136.54801447574616USD
- 2026-12-16: 136.54801447574616USD
- 2026-12-17: 147.51923771621702USD
- 2026-12-18: 158.51160496238708USD
- 2026-12-19: 174.43257062644958USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector and a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- Covered valet parking fee: USD 22 per day (in/out privileges)
- Pet fee: USD 75 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Business Center
Room Service
Valet Parking
Dry Cleaning
General
Room Service
Restaurant
Non-Smoking Rooms
Massage
Spa & Wellness Centre
Barber/Beauty Shop
Vending Machines
Wheelchair Accessible (Limited)
Parking
Parking
Valet Parking
Electric Car charging station
Parking Onsite
Services
Business Center
Dry Cleaning
Banquet Facilities
Safe-Deposit Box
ATM / Cash Machine
Luggage Storage
24-Hour Front Desk
Concierge Services
Activities
Live Music
Evening Entertainment
Fitness Center (nearby)
Internet
Free Wi-Fi