Hyatt Place Des Moines Downtown
$132
/ night
Avg. for October
Prices for Hyatt Place Des Moines Downtown
Select dates to see prices and availability
$132
/ night
Avg. for October
Monthly average prices
Nightly prices at Hyatt Place Des Moines Downtown average $104 in November, the cheapest month, and $174 in August, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $109 |
| February | $141 |
| March | $116 |
| April | $131 |
| May | $140 |
| June | $151 |
| July | $147 |
| August | $174 |
| September | $138 |
| October | $132 |
| November | $104 |
| December | $110 |
J
F
M
A
M
J
J
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Oct · $132
O
N
D
Most expensive: August (~$174)
Cheapest: November (~$104)
About this property
Enjoy recreational amenities such as a 24-hour health club and an indoor pool. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Amenities
Enjoy recreational amenities such as a 24-hour health club and an indoor pool. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Business amenities
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Dining
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 93 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Location
With a stay at Hyatt Place Des Moines/Downtown, you'll be centrally located in Des Moines, within a 10-minute walk of Iowa Events Center and Des Moines Civic Center. This hotel is 0.7 mi (1 km) from Casey's Center and 1 mi (1.6 km) from Principal Park.
What's nearby
Ruan Center(0.1 miles)
Polk County Courthouse(0.2 miles)
801 Grand(0.2 miles)
Iowa Events Center(0.3 miles)
Temple Theater(0.3 miles)
Des Moines Civic Center(0.3 miles)
Western Gateway Park(0.4 miles)
World Food Prize Hall of Laureates(0.4 miles)
Des Moines Public Library(0.4 miles)
Des Moines' Downtown Farmers' Market(0.4 miles)
Walnut Street Bridge(0.4 miles)
EMC Expo Center(0.5 miles)
Community Choice Credit Union Convention Center(0.5 miles)
Pappajohn Sculpture Park(0.5 miles)
Science Center of Iowa(0.5 miles)
The nearest major airport is Des Moines International Airport (DSM)(5.3 miles)
Parking
Swimming pool
Non-Smoking Rooms
Business Center
Dry Cleaning
Housekeeping
Location
418 6th Avenue, Downtown Des Moines, Des Moines, Iowa, United States of America
Ruan Center (0.1 miles)
Polk County Courthouse (0.2 miles)
801 Grand (0.2 miles)
Iowa Events Center (0.3 miles)
Temple Theater (0.3 miles)
Des Moines Civic Center (0.3 miles)
Room options
5
Room, 1 King Bed, Accessible (With Sofa Bed, Roll-In Shower)
1 King Bed
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
8
Room, 1 Queen Bed (With Sofa Bed, High Floor)
1 Queen Bed
Sleeps 5
357 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Room, 1 King Bed (With Sofa Bed)
1 King Bed
Sleeps 4
400 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Room, 2 Queen Beds, Accessible, Bathtub (With Sofa Bed)
2 Queen Beds
Sleeps 5
Air ConditioningHeatingWi-Fi (Free)
5
Room, 1 King Bed, Accessible (With Sofa Bed, Shower Tub)
1 King Bed
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
6
Room, 1 King Bed with Sofa Bed (High Floor)
1 King Bed
and 1 Sofa Bed
Sleeps 4
400 ft²
Air ConditioningHeatingWi-Fi (Free)
4
Room, 2 Queen Beds, Accessible (With Sofa Bed, Roll-In Shower)
2 Queen Beds
Sleeps 5
Air ConditioningHeatingWi-Fi (Free)
5
Suite, 1 Bedroom (1 King Bed with Sofa Bed)
1 King Bed
Sleeps 4
590 ft²
Air ConditioningHeatingWi-Fi (Free)
7
Room, 1 King Bed, Corner (With Sofa Bed, Specialty)
1 King Bed
Sleeps 4
640 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Suite, 1 Bedroom, Accessible (1 King Bed & Sofabed, Roll-In Shower)
1 King Bed
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
6
Room, 1 Queen Bed (With Sofa Bed)
1 Queen Bed
Sleeps 5
541 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Hyatt Place Des Moines Downtown
7.7
Good
Based on 1,003 verified reviews
Who stays here?
Business
28%
Couple
28%
Family
28%
Group
10%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, guests describe Hyatt Place Des Moines Downtown as centrally located and generally staffed by friendly, helpful people, with spacious rooms and a breakfast many enjoy, but an older property that shows its age in places.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
Across recent reviews, guests describe Hyatt Place Des Moines Downtown as centrally located and generally staffed by friendly, helpful people, with spacious rooms and a breakfast many enjoy, but an older property that shows its age in places.
Common drawbacks include inconsistent cleanliness and maintenance, recurring hot-water or pressure issues, often slow or out-of-service elevators, and paid parking in a garage across the street that can be confusing or full. Rooms are frequently spacious but dated, with some reports of uncomfortable or creaky beds, occasional street noise, and spotty Wi-Fi or HVAC noise. Expect a convenient downtown base with variable upkeep and service experiences.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Parking is across the street and usually costs extra, with several reports of confusion, limited spaces, or access issues; elevators were repeatedly slow or out of service. Pool and fitness areas receive mixed feedback, and on-site bar/restaurant service is limited or unavailable.
Related guest reviews
8
Kristine
Nov 22, 2024
·
Stayed 2 nights
Parking is not included. Either you will pay for it which is expensive, or just find other parking spaces which is cheaper but you need to walk around.
Parking is not included. Either you will pay for it which is expensive, or just find other parking spaces which is cheaper but you need to walk around.
8
Laura
Dec 15, 2024
·
Stayed 1 night
Other than the elevators breaking down and climbing seven stories back from breakfast it was a good hotel.
Other than the elevators breaking down and climbing seven stories back from breakfast it was a good hotel.
8
Veeravanallur
May 24, 2025
·
Stayed 1 night
I thought that there would be restaurants and eateries near the hotel. There were none. There was no in-house dining option. The air conditioner was loud and noisy. Very average and over priced.
I thought that there would be restaurants and eateries near the hotel. There were none. There was no in-house dining option. The air conditioner was loud and noisy. Very average and over priced.
8
Susan
Sep 15, 2024
·
Stayed 2 nights
Wonderful hotel except for the elevator. Why would only one elevator work when there were 4! Sunday morning was a nightmare trying to leave! For that reason I’m not sure I would stay here again and I plan to visit often because my grandson is at Drake
Wonderful hotel except for the elevator. Why would only one elevator work when there were 4! Sunday morning was a nightmare trying to leave! For that reason I’m not sure I would stay here again and I plan to visit often because my grandson is at Drake
10
Joshua
Nov 20, 2025
·
Stayed 1 night
Breakfast was fine. Parking was good, though a bit pricey in the garage across the street.
Breakfast was fine. Parking was good, though a bit pricey in the garage across the street.
10
Audra
Oct 29, 2023
·
Stayed 2 nights
Pool and fitness center were very dirty. Water was very dirty and pool deck had trash. Door held open with tape. Fitness center had a poor smell and open ceiling tile with dripping water. Room windows were not well sealed and cold air/wind blowing in.
Pool and fitness center were very dirty. Water was very dirty and pool deck had trash. Door held open with tape. Fitness center had a poor smell and open ceiling tile with dripping water. Room windows were not well sealed and cold air/wind blowing in.
6
Ardian
Sep 6, 2025
·
Stayed 4 nights
I believe this hotel is in need of a renovation, as the bed and couch in my room were outdated. Additionally, there were issues with the elevator, which was shut down for a couple of days during my stay, forcing me to use the stairs to get in and out. On the positive side, the staff were wonderful and very helpful, which I greatly appreciated. However, for such a beautiful hotel located in the heart of downtown Des Moines, it did not meet my expectations.
I believe this hotel is in need of a renovation, as the bed and couch in my room were outdated. Additionally, there were issues with the elevator, which was shut down for a couple of days during my stay, forcing me to use the stairs to get in and out. On the positive side, the staff were wonderful and very helpful, which I greatly appreciated. However, for such a beautiful hotel located in the heart of downtown Des Moines, it did not meet my expectations.
6
Mark
Feb 18, 2024
·
Stayed 4 nights
When we arrived, we were told the elevator didn’t work and would have to wait about 25 minutes, our room was on the 8th floor and had lots to carry. I was confused because there are 4 elevators. After about 35 minutes, that took us around the building and took us up another elevator. Throughout our 4 day stay, there were many notes about the elevator not working. The pool was inaccessible, as it needed to be cleaned, from what I heard from another guest. They do have parking, but extremely limited. 1 out of 2 treadmills didn’t work.
When we arrived, we were told the elevator didn’t work and would have to wait about 25 minutes, our room was on the 8th floor and had lots to carry. I was confused because there are 4 elevators. After about 35 minutes, that took us around the building and took us up another elevator. Throughout our 4 day stay, there were many notes about the elevator not working. The pool was inaccessible, as it needed to be cleaned, from what I heard from another guest. They do have parking, but extremely limited. 1 out of 2 treadmills didn’t work.
8
Rhonda
May 19, 2023
·
Stayed 2 nights
Parking is close but it costs to park in the ramp and there is very limited space.
Parking is close but it costs to park in the ramp and there is very limited space.
6
Kevin
Oct 27, 2024
·
Stayed 4 nights
I want to say Hyatt Place Downtown Des Moines was wonderful - but unfortunately, overall, I can't. I CAN say the front desk staff and the cleaning staff were great - welcoming, nice, positive, accommodating, helpful, etc. Even considering the cleaning crew was short-staffed! What was unimpressive was the following: While I don't mind vintage, Hyatt Place Des Moines is well past time for a remodel and upgrade. Things were a bit messy, the kitchen area was messy (when wasn't serving), and a number of things were broken and/or missing. Especially in my room - plugs in didn't work, light shade broken, lights weren't working, sofa and furniture was scuffed and worn. WiFi was terrible, tv worked some of the time, and shower was either cold or scalding hot. Windows were dirty, and my room key had to be exchanged three times b/c it wouldn't work. Very few amenities and no snacks other than popcorn. Bar wasn't open. Workout room was popular and as sad as could be - two treadmills but only one worked but poorly (noise, squeaked). Overuse will cause it to be out of service soon. It was also stifling hot in the workout room - no fans. Update this place - location is pretty good and it has a great staff and some charm - just bare, old and outdated. I wont stay there again until some upgrades happen.
I want to say Hyatt Place Downtown Des Moines was wonderful - but unfortunately, overall, I can't. I CAN say the front desk staff and the cleaning staff were great - welcoming, nice, positive, accommodating, helpful, etc. Even considering the cleaning crew was short-staffed! What was unimpressive was the following: While I don't mind vintage, Hyatt Place Des Moines is well past time for a remodel and upgrade. Things were a bit messy, the kitchen area was messy (when wasn't serving), and a number of things were broken and/or missing. Especially in my room - plugs in didn't work, light shade broken, lights weren't working, sofa and furniture was scuffed and worn. WiFi was terrible, tv worked some of the time, and shower was either cold or scalding hot. Windows were dirty, and my room key had to be exchanged three times b/c it wouldn't work. Very few amenities and no snacks other than popcorn. Bar wasn't open. Workout room was popular and as sad as could be - two treadmills but only one worked but poorly (noise, squeaked). Overuse will cause it to be out of service soon. It was also stifling hot in the workout room - no fans. Update this place - location is pretty good and it has a great staff and some charm - just bare, old and outdated. I wont stay there again until some upgrades happen.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent, with multiple reports of dirty bathrooms, mold, lingering odors, stains, and missed dusting, though some guests did find rooms clean.
Related guest reviews
2
Ivana
Mar 24, 2025
·
Stayed 4 nights
This hotel is old and dirty. The pictures of the property online are misleading. My first room had no hot water and there was a moldy bath mat in the shower. I was switched to a slightly better room, but it wasn’t great. The room had dingy window curtains and duvet, nasty looking toilet & shower, and scuffed up furniture. Do not stay here.
This hotel is old and dirty. The pictures of the property online are misleading. My first room had no hot water and there was a moldy bath mat in the shower. I was switched to a slightly better room, but it wasn’t great. The room had dingy window curtains and duvet, nasty looking toilet & shower, and scuffed up furniture. Do not stay here.
6
dave
Jan 15, 2023
·
Stayed 19,368 nights
Did not appear the room had been vacuumed. There were several long black hairs on the bathroom floor.
Did not appear the room had been vacuumed. There were several long black hairs on the bathroom floor.
4
Jodi
Dec 6, 2024
·
Stayed 2 nights
The hotel is showing its age, the shower had mold, and there was food spots on the table. It was a place to stay, but definitely could use some updating. The staff was friendly and helpful.
The hotel is showing its age, the shower had mold, and there was food spots on the table. It was a place to stay, but definitely could use some updating. The staff was friendly and helpful.
2
Raynee
Jun 29, 2024
·
Stayed 2 nights
Hotel was dirty! When we check in there was dried feces on the bathroom floor of our room! The pool was dirty and only one elevator was working! Absolute worst hotel experience. We talked to the manager about our room and she said all she could do was take our parking off. If other hotels in the area weren’t sold out we would have moved hotels!
Hotel was dirty! When we check in there was dried feces on the bathroom floor of our room! The pool was dirty and only one elevator was working! Absolute worst hotel experience. We talked to the manager about our room and she said all she could do was take our parking off. If other hotels in the area weren’t sold out we would have moved hotels!
6
Anthony
Aug 21, 2025
·
Stayed 2 nights
The shower drain screen had hair stuck in and it was there when I checked in. A lot of banging noise first thing in the morning on 8/19 at 7am.
The shower drain screen had hair stuck in and it was there when I checked in. A lot of banging noise first thing in the morning on 8/19 at 7am.
4
Grant
Nov 17, 2025
·
Stayed 1 night
The room was dirty. The floor was disgusting, we moved the ottoman to the couch and there was food underneath it. The sofa bed was gross. Furniture was dated and best up.
The room was dirty. The floor was disgusting, we moved the ottoman to the couch and there was food underneath it. The sofa bed was gross. Furniture was dated and best up.
4
Shannon
Apr 6, 2025
·
Stayed 1 night
Our room was very dirty. Shower had a thick layer of dirt and there was some mold. The room was dusty and looked like it had not been cleaned for several months. The only positive about the hotel was the young lady that checked us in.
Our room was very dirty. Shower had a thick layer of dirt and there was some mold. The room was dusty and looked like it had not been cleaned for several months. The only positive about the hotel was the young lady that checked us in.
4
Allison
Sep 23, 2023
·
Stayed 4 nights
The hotel itself was nice and clean but my room was gross, had pink sticky stains on the carpet the bathroom floor was full of dirty shoe prints upon arrival, inside of the sink and shower was dirty. I don't recommend, also quite expensive for what you get and you have to pay for parking. Ide look elsewhere.
The hotel itself was nice and clean but my room was gross, had pink sticky stains on the carpet the bathroom floor was full of dirty shoe prints upon arrival, inside of the sink and shower was dirty. I don't recommend, also quite expensive for what you get and you have to pay for parking. Ide look elsewhere.
2
Nicole
Apr 25, 2025
·
Stayed 1 night
Room was absolutely disgusting. A huge stain on the couch. It was so dusty I had to wipe everything down with our Lysol wipes. The wash clothes in the room were supposedly clean with makeup stains on them and some form of brown spots on the other.
Room was absolutely disgusting. A huge stain on the couch. It was so dusty I had to wipe everything down with our Lysol wipes. The wash clothes in the room were supposedly clean with makeup stains on them and some form of brown spots on the other.
4
Steven
Oct 11, 2025
·
Stayed 1 night
Our room 512 wasn't clean. There were someone else's sandles that were in the closet, there was strangers hair stuck to the shower walls, the tub wouldn't drain, the toilet seat was loose, then I spotted a chocolate chip along one of the walls in the room. Then the other room had what looked like cat food back in one of the corners. The staff was very friendly and kind the breakfast was well stocked and tasty. Good coffee. We just expected more out of the rooms.
Our room 512 wasn't clean. There were someone else's sandles that were in the closet, there was strangers hair stuck to the shower walls, the tub wouldn't drain, the toilet seat was loose, then I spotted a chocolate chip along one of the walls in the room. Then the other room had what looked like cat food back in one of the corners. The staff was very friendly and kind the breakfast was well stocked and tasty. Good coffee. We just expected more out of the rooms.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally large, but many note dated furnishings and worn decor, with several citing uncomfortable or creaky beds. Some mention street noise, HVAC noise or temperature problems, and occasional Wi-Fi issues.
Related guest reviews
10
Kimellen
Jun 12, 2024
·
Stayed 2 nights
Very large rooms and it was a quiet hotel
Very large rooms and it was a quiet hotel
8
Veeravanallur
May 24, 2025
·
Stayed 1 night
I thought that there would be restaurants and eateries near the hotel. There were none. There was no in-house dining option. The air conditioner was loud and noisy. Very average and over priced.
I thought that there would be restaurants and eateries near the hotel. There were none. There was no in-house dining option. The air conditioner was loud and noisy. Very average and over priced.
8
melissa
Oct 21, 2024
·
Stayed 1 night
Beds sunk to the middle a little bit. Very close to the marathon start and finish line. Very convenient. No microwave in room. Staff was friendly.
Beds sunk to the middle a little bit. Very close to the marathon start and finish line. Very convenient. No microwave in room. Staff was friendly.
2
Brian
Jun 10, 2024
·
Stayed 3 nights
Only thing worse than the WiFi which had 0 upload speed so can’t even login into secure sites was the elevators. Or lack thereof. When I complained to the manager, she offered to cancel my reservation for free knowing that there was an event going on and all the hotels were full. I expect better from a Hyatt.
Only thing worse than the WiFi which had 0 upload speed so can’t even login into secure sites was the elevators. Or lack thereof. When I complained to the manager, she offered to cancel my reservation for free knowing that there was an event going on and all the hotels were full. I expect better from a Hyatt.
6
Meagan
Jun 25, 2023
·
Stayed 1 night
Hotel’s parking ramp was full so we had to pay to park in one a couple blocks away and tote our luggage. We set the thermostat to 68 before we went to bed and it never cooled off. Woke up at 6am and it was 75 in our room. Called the front desk and she didn’t seem to concerned by it. When we checked out of the hotel our room was 78 degrees. Our friends that stayed on the same floor said their room never cooled off either and they were sweating all night. Nice and large rooms but very uncomfortable and hot stay for $200 a night.
Hotel’s parking ramp was full so we had to pay to park in one a couple blocks away and tote our luggage. We set the thermostat to 68 before we went to bed and it never cooled off. Woke up at 6am and it was 75 in our room. Called the front desk and she didn’t seem to concerned by it. When we checked out of the hotel our room was 78 degrees. Our friends that stayed on the same floor said their room never cooled off either and they were sweating all night. Nice and large rooms but very uncomfortable and hot stay for $200 a night.
6
Kari
Jun 12, 2025
·
Stayed 1 night
The hotel location was great with its access to the Skywalk system. The staff were amazing & very helpful. The hotel looked great. Everything was very clean. And, breakfast was delicious! However, the beds were VERY uncomfortable. We hardly got any sleep. The mattresses and pillows were worn down. Plus, the beds creaked loudly with even the slightest move.
The hotel location was great with its access to the Skywalk system. The staff were amazing & very helpful. The hotel looked great. Everything was very clean. And, breakfast was delicious! However, the beds were VERY uncomfortable. We hardly got any sleep. The mattresses and pillows were worn down. Plus, the beds creaked loudly with even the slightest move.
6
Neal
May 5, 2024
·
Stayed 3 nights
Very average hotel…old dated furniture, room carpet is stretched and has trip hazard ripples, desk chair was dirty and bed mattress was lumpy. Just old and outdated in every manner. I would not stay here again.
Very average hotel…old dated furniture, room carpet is stretched and has trip hazard ripples, desk chair was dirty and bed mattress was lumpy. Just old and outdated in every manner. I would not stay here again.
8
Steve
Oct 20, 2024
·
Stayed 1 night
Very clean, but dated. The rooms could use a makeover. Staff was very friendly.
Very clean, but dated. The rooms could use a makeover. Staff was very friendly.
10
Angie
Oct 28, 2025
·
Stayed 1 night
The hotel was in a beautiful old building, but very clean and our room was spacious with tall windows. The breakfast was delicious and had a large variety of food and drinls to choose from. There is an extra fee for the parking garage, but because it was a Sunday parking on the street was free. Beds were comfortable. We enjoyed our short stay.
The hotel was in a beautiful old building, but very clean and our room was spacious with tall windows. The breakfast was delicious and had a large variety of food and drinls to choose from. There is an extra fee for the parking garage, but because it was a Sunday parking on the street was free. Beds were comfortable. We enjoyed our short stay.
4
Lisa
Jul 13, 2025
·
Stayed 2 nights
The staff was great but the accommodations, not so much. Horrible mattress. It was like sleeping on an old mattress covered with plywood & a pillowtop mattress cover. Every time you move/roll over it crunched. It didn't matter that the bed was horrible because you won't sleep with all the street noise anyway. This was an expensive lesson. No more Hyatt's for us, my body can't handle it. Breakfast was good.
The staff was great but the accommodations, not so much. Horrible mattress. It was like sleeping on an old mattress covered with plywood & a pillowtop mattress cover. Every time you move/roll over it crunched. It didn't matter that the bed was horrible because you won't sleep with all the street noise anyway. This was an expensive lesson. No more Hyatt's for us, my body can't handle it. Breakfast was good.
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AI-generated summary based on recent guest reviews
Service
Front-desk staff are frequently praised as friendly and helpful, but service can be inconsistent, with reports of slow responses, housekeeping misses, and occasional check-in or reservation issues.
Related guest reviews
10
Nicole
Feb 2, 2025
·
Stayed 1 night
Wonderful, kind staff. Clean rooms and a great breakfast. Thank you!
Wonderful, kind staff. Clean rooms and a great breakfast. Thank you!
10
Denise
Nov 10, 2025
·
Stayed 3 nights
Each of the staff at the desk were awesome! They are so welcoming.
Each of the staff at the desk were awesome! They are so welcoming.
10
Anne
Aug 24, 2025
·
Stayed 2 nights
Hyatt Place Hotel in downtown Des Moines is the only place we stay when in town. The staff is amazing, friendly and so helpful giving us local info and hints as to what to do and where to eat. Our room is always clean with a lovely view of the area. The location is so convenient to concerts, museums, plays and baseball. We parked our car and walked. A nice workout room with great equipment and a pool just the right size for doing morning laps. The free breakfast is just what we needed to start our busy day. Thanks to the entire staff, we will be back.
Hyatt Place Hotel in downtown Des Moines is the only place we stay when in town. The staff is amazing, friendly and so helpful giving us local info and hints as to what to do and where to eat. Our room is always clean with a lovely view of the area. The location is so convenient to concerts, museums, plays and baseball. We parked our car and walked. A nice workout room with great equipment and a pool just the right size for doing morning laps. The free breakfast is just what we needed to start our busy day. Thanks to the entire staff, we will be back.
2
Dorrian
Apr 16, 2025
·
Stayed 1 night
The elevators barely worked, only one did actually & the night staff was really bad. The front desk at night was useless
The elevators barely worked, only one did actually & the night staff was really bad. The front desk at night was useless
10
Jarret
Sep 10, 2023
·
Stayed 3 nights
Very nice place to stay. Staff was amazing
Very nice place to stay. Staff was amazing
2
Michelle
Sep 11, 2025
·
Stayed 2 nights
I was booked for two nights and when I checked in was told they over booked and inconveniently sent me to another hotel. I travel frequently and use a 3rd party for reservations, I’ve never had this happen before.
I was booked for two nights and when I checked in was told they over booked and inconveniently sent me to another hotel. I travel frequently and use a 3rd party for reservations, I’ve never had this happen before.
6
Ivania
Jul 7, 2024
·
Stayed 4 nights
During my recent stay. I had a disappointing experience with the housekeeping service. Despite requesting room cleaning three times from different staff members, my room was never cleaned. Each time I asked, I was assured that someone would come to clean, but it never happened. To make matters worse, we even ran out of toilet paper and had to request it ourselves. This lack of attention to cleanliness and service is unacceptable and significantly impacted my stay. I hope the management addresses this issue to ensure better service for future guests.
During my recent stay. I had a disappointing experience with the housekeeping service. Despite requesting room cleaning three times from different staff members, my room was never cleaned. Each time I asked, I was assured that someone would come to clean, but it never happened. To make matters worse, we even ran out of toilet paper and had to request it ourselves. This lack of attention to cleanliness and service is unacceptable and significantly impacted my stay. I hope the management addresses this issue to ensure better service for future guests.
10
Rachel
Oct 26, 2024
·
Stayed 1 night
The front staff was amazing! Absolutley wonderful!
The front staff was amazing! Absolutley wonderful!
8
Chris
Jun 24, 2024
·
Stayed 2 nights
The only complaint is that we had to ask three times to get fresh towels but finally received them
The only complaint is that we had to ask three times to get fresh towels but finally received them
2
Riccardo
Aug 10, 2025
·
Stayed 2 nights
People would think that paying almost 250$ per night is an amount of money where you get decent service. Not here. After letting staff know that our shower was very low pressure, they said they will send someone, nobody came. They didn’t clean our room after the first night. Excuse “we are busy due to the state fair”. Oh sorry, I thought that’s why we were paying so much, to have service during a busy time. No, that wasn’t the case. Carpet was dirty, couch was filthy. Save yourself the money and go somewhere else. I will file a formal complaint with Hyatt.
People would think that paying almost 250$ per night is an amount of money where you get decent service. Not here. After letting staff know that our shower was very low pressure, they said they will send someone, nobody came. They didn’t clean our room after the first night. Excuse “we are busy due to the state fair”. Oh sorry, I thought that’s why we were paying so much, to have service during a busy time. No, that wasn’t the case. Carpet was dirty, couch was filthy. Save yourself the money and go somewhere else. I will file a formal complaint with Hyatt.
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AI-generated summary based on recent guest reviews
Location
Central downtown location with skywalk access, walkable to the arena, Civic Center, and restaurants. A few guests noted limited late-night options and occasional street activity.
Related guest reviews
10
Breann
Jun 9, 2024
·
Stayed 1 night
Good walking distance to things.
Good walking distance to things.
10
paul
Aug 20, 2025
·
Stayed 3 nights
Great location in downtown Des Moines
Great location in downtown Des Moines
10
Bonitta
Oct 13, 2024
·
Stayed 1 night
Enjoyed being able to walk to the Civic Center and the local bars and restaurants close by.
Enjoyed being able to walk to the Civic Center and the local bars and restaurants close by.
8
Samantha
Oct 18, 2024
·
Stayed 2 nights
Located in the downtown area, there is a decent amount of traffic and lot of commercial buildings. This hotel was close to the one where my convention was being held. The breakfast is great! The lack of affordable parking offered by the hotel is its downfall. $30 a day vs the hourly parking garage for blocks away that maxed out at $10. You would think as a hotel guest that they would try to give you a deal rather than trying to price gouge you for the convenience. The other parking garage was closer to the hotel my convention was at, so it made more sense to park down there and save money.
Located in the downtown area, there is a decent amount of traffic and lot of commercial buildings. This hotel was close to the one where my convention was being held. The breakfast is great! The lack of affordable parking offered by the hotel is its downfall. $30 a day vs the hourly parking garage for blocks away that maxed out at $10. You would think as a hotel guest that they would try to give you a deal rather than trying to price gouge you for the convenience. The other parking garage was closer to the hotel my convention was at, so it made more sense to park down there and save money.
10
Kayla
Sep 16, 2025
·
Stayed 4 nights
Close to the event center with optional skywalk!
Close to the event center with optional skywalk!
8
Jj
Sep 27, 2025
·
Stayed 1 night
Centrally located in downtown Des Moines
Centrally located in downtown Des Moines
8
Joseph
Apr 9, 2024
·
Stayed 3 nights
The hotel was nice and in a convenient location. Overall, the hotel is in decent shape, though the rooms could use a bit of an update. Just normal wear and tear. Nothing to be concerned about. Most of the places nearby close early so late night options are few. You can access the Skywalk from the second floor which was nice. Overall, a nice stay.
The hotel was nice and in a convenient location. Overall, the hotel is in decent shape, though the rooms could use a bit of an update. Just normal wear and tear. Nothing to be concerned about. Most of the places nearby close early so late night options are few. You can access the Skywalk from the second floor which was nice. Overall, a nice stay.
10
Michael
Oct 21, 2024
·
Stayed 3 nights
Being able to take the skywalk to the farmers market and the marathon was a really cool amenity. Parking has changed a lot since I was a college student here, but a more lively downtown is a good trade.
Being able to take the skywalk to the farmers market and the marathon was a really cool amenity. Parking has changed a lot since I was a college student here, but a more lively downtown is a good trade.
4
Brendon
Mar 4, 2023
·
Stayed 1 night
There was to be parking in the garage across the street for guests. When we checked in the garage was full and we were told to park on the street. The area around the hotel is dirty and there are homeless people outside of the hotel.
There was to be parking in the garage across the street for guests. When we checked in the garage was full and we were told to park on the street. The area around the hotel is dirty and there are homeless people outside of the hotel.
8
Jesse
Apr 10, 2023
·
Stayed 3 nights
Conveniently located in Downtown, close to dinning options.
Conveniently located in Downtown, close to dinning options.
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AI-generated summary based on recent guest reviews
Dining
Complimentary breakfast is often described as tasty with good variety, but several reviews cite average or cold items, shortages, or limited seating. There is no consistent on-site restaurant/bar service.
Related guest reviews
6
Tiffany
Sep 14, 2024
·
Stayed 1 night
This hotel is crazy expensive for what you get. The room was outdated. Not the cleanest. Breakfast was terrible. All of the hot food was cold.
This hotel is crazy expensive for what you get. The room was outdated. Not the cleanest. Breakfast was terrible. All of the hot food was cold.
10
Kelley
Aug 21, 2025
·
Stayed 1 night
Great breakfast after a great stay
Great breakfast after a great stay
8
Brian
Jun 22, 2024
·
Stayed 1 night
Great location and overall a good stay, but the breakfast was not good at all. Usually at a Hyatt Place they have great breakfast, but not here. Potatoes were cold, and the eggs were swimming in water. Only meat was deli ham.
Great location and overall a good stay, but the breakfast was not good at all. Usually at a Hyatt Place they have great breakfast, but not here. Potatoes were cold, and the eggs were swimming in water. Only meat was deli ham.
8
Somer
Apr 28, 2025
·
Stayed 1 night
Great Hotel and breakfast included
Great Hotel and breakfast included
10
Eric
Jul 6, 2024
·
Stayed 1 night
The breakfast was excellent. I liked the taco option on the breakfast bar and the French toast was an extra special treat.
The breakfast was excellent. I liked the taco option on the breakfast bar and the French toast was an extra special treat.
6
Michael
Aug 26, 2025
·
Stayed 1 night
Minus one staff member who seemed genuinely warm, the others I interacted with did not seem pleased to be working. I booked a king size bed only to discover my room had two queen beds instead. The front desk did not prepare me for this upon check-in. The front desk was kind enough to accommodate a half-hour later check-out. The building was a little drab and not as modernized as some other downtown hotels in Des Moines. My room was spacious and comfortable, however, the bathroom lacked cleanliness which included a long dark hair I found on the back of the toilet. The breakfast had some nice offerings but the quality of food was average. There was very limited seating and most spots were taken, forcing people to awkwardly stand around and wait for a table. The elevators were extremely slow to arrive after pressing the button. As I was leaving the hotel, I heard another guest speaking to a staff member stating that his family wanted their money back and they “had already called the police.” Overall, an underwhelming stay and my least favorite hotel that I’ve experienced in downtown Des Moines.
Minus one staff member who seemed genuinely warm, the others I interacted with did not seem pleased to be working. I booked a king size bed only to discover my room had two queen beds instead. The front desk did not prepare me for this upon check-in. The front desk was kind enough to accommodate a half-hour later check-out. The building was a little drab and not as modernized as some other downtown hotels in Des Moines. My room was spacious and comfortable, however, the bathroom lacked cleanliness which included a long dark hair I found on the back of the toilet. The breakfast had some nice offerings but the quality of food was average. There was very limited seating and most spots were taken, forcing people to awkwardly stand around and wait for a table. The elevators were extremely slow to arrive after pressing the button. As I was leaving the hotel, I heard another guest speaking to a staff member stating that his family wanted their money back and they “had already called the police.” Overall, an underwhelming stay and my least favorite hotel that I’ve experienced in downtown Des Moines.
4
Kay
May 26, 2025
·
Stayed 2 nights
I have stayed at many Hyatt's before and unfortionatly, this was the worst one I have stayed at. The shower made a noise like a car engine, and the shower pressure was either blasting or a drizzle. Breakfast was cold, coffee was empty and so were the creamers at 8:15. Parking was across the street and was charged 30 bucks a night in Iowa for parking!! Disappoinment and I not stay there again.
I have stayed at many Hyatt's before and unfortionatly, this was the worst one I have stayed at. The shower made a noise like a car engine, and the shower pressure was either blasting or a drizzle. Breakfast was cold, coffee was empty and so were the creamers at 8:15. Parking was across the street and was charged 30 bucks a night in Iowa for parking!! Disappoinment and I not stay there again.
8
Veeravanallur
May 24, 2025
·
Stayed 1 night
I thought that there would be restaurants and eateries near the hotel. There were none. There was no in-house dining option. The air conditioner was loud and noisy. Very average and over priced.
I thought that there would be restaurants and eateries near the hotel. There were none. There was no in-house dining option. The air conditioner was loud and noisy. Very average and over priced.
10
Alexander
Aug 24, 2025
·
Stayed 1 night
Excellent value for a stop on a long drive! Great location and one of the best complimentary breakfasts I've ever had.
Excellent value for a stop on a long drive! Great location and one of the best complimentary breakfasts I've ever had.
6
Kevin
Oct 27, 2024
·
Stayed 4 nights
I want to say Hyatt Place Downtown Des Moines was wonderful - but unfortunately, overall, I can't. I CAN say the front desk staff and the cleaning staff were great - welcoming, nice, positive, accommodating, helpful, etc. Even considering the cleaning crew was short-staffed! What was unimpressive was the following: While I don't mind vintage, Hyatt Place Des Moines is well past time for a remodel and upgrade. Things were a bit messy, the kitchen area was messy (when wasn't serving), and a number of things were broken and/or missing. Especially in my room - plugs in didn't work, light shade broken, lights weren't working, sofa and furniture was scuffed and worn. WiFi was terrible, tv worked some of the time, and shower was either cold or scalding hot. Windows were dirty, and my room key had to be exchanged three times b/c it wouldn't work. Very few amenities and no snacks other than popcorn. Bar wasn't open. Workout room was popular and as sad as could be - two treadmills but only one worked but poorly (noise, squeaked). Overuse will cause it to be out of service soon. It was also stifling hot in the workout room - no fans. Update this place - location is pretty good and it has a great staff and some charm - just bare, old and outdated. I wont stay there again until some upgrades happen.
I want to say Hyatt Place Downtown Des Moines was wonderful - but unfortunately, overall, I can't. I CAN say the front desk staff and the cleaning staff were great - welcoming, nice, positive, accommodating, helpful, etc. Even considering the cleaning crew was short-staffed! What was unimpressive was the following: While I don't mind vintage, Hyatt Place Des Moines is well past time for a remodel and upgrade. Things were a bit messy, the kitchen area was messy (when wasn't serving), and a number of things were broken and/or missing. Especially in my room - plugs in didn't work, light shade broken, lights weren't working, sofa and furniture was scuffed and worn. WiFi was terrible, tv worked some of the time, and shower was either cold or scalding hot. Windows were dirty, and my room key had to be exchanged three times b/c it wouldn't work. Very few amenities and no snacks other than popcorn. Bar wasn't open. Workout room was popular and as sad as could be - two treadmills but only one worked but poorly (noise, squeaked). Overuse will cause it to be out of service soon. It was also stifling hot in the workout room - no fans. Update this place - location is pretty good and it has a great staff and some charm - just bare, old and outdated. I wont stay there again until some upgrades happen.
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AI-generated summary based on recent guest reviews
10
Lynne
2 weeks ago
·
Stayed 2 nights
So grateful to the staff, the location was perfect for an event and parking was easy. There could be a crosswalk though to the parking lot so that people can get across safely.
So grateful to the staff, the location was perfect for an event and parking was easy. There could be a crosswalk though to the parking lot so that people can get across safely.
10
Paige
4 weeks ago
·
Stayed 1 night
Convenient parking to location
Convenient parking to location
10
Rachel
Sep 9, 2026
·
Stayed 2 nights
The staff at this hotel are so great. They clearly care about the guests and each other. The breakfast was good and had a nice variety. Everything was very clean also. I'd stay there again for sure.
The staff at this hotel are so great. They clearly care about the guests and each other. The breakfast was good and had a nice variety. Everything was very clean also. I'd stay there again for sure.
8
Stephanie
Aug 31, 2026
·
Stayed 2 nights
The front desk staff were always friendly!
The front desk staff were always friendly!
4
Dave
Aug 27, 2026
·
Stayed 4 nights
Hotel worn. Staff were not at front desk. In th e morning
Hotel worn. Staff were not at front desk. In th e morning
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 00:00
Before 12:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Hyatt Place Des Moines Downtown
Is parking available at the hotel?
Self parking is available on-site for a fee of USD 30 per day. Parking is limited and height restrictions apply.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Does the hotel allow pets?
Pets are allowed at the hotel with a fee of USD 75 per accommodation, per stay, plus a one-time cleaning fee of USD 100. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 12:00 PM. Late check-out is available for a fee of USD 30, subject to availability.
What accessibility features does the hotel offer?
The hotel provides step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.
What is the hotel's location in relation to nearby attractions?
The hotel is centrally located in Des Moines, within a 10-minute walk of Iowa Events Center and Des Moines Civic Center. It is 0.7 miles from Casey's Center and 1 mile from Principal Park.
Does the hotel have a swimming pool?
Yes, the hotel features an indoor pool that is heated. Specific operational hours are not provided, but it is available year-round.
What are the hotel's policies regarding children?
Children are welcome at the hotel, and kids can stay for free up to a certain age, although the minimum age for free stays is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-16: 162.80252529449464USD
- 2026-10-17: 300.9164725784302USD
- 2026-10-18: 127.84633822288514USD
- 2026-10-19: 139.59358699455262USD
- 2026-10-20: 171.4405359680176USD
- 2026-10-21: 159.79702561569215USD
- 2026-10-22: 125.32202811355592USD
- 2026-10-23: 131.87244667892458USD
- 2026-10-24: 131.87244667892458USD
- 2026-10-25: 106.90659855499268USD
- 2026-10-26: 118.88500861854554USD
- 2026-10-27: 173.84184636001586USD
- 2026-10-28: 126.87728149108888USD
- 2026-10-29: 219.75743768310548USD
- 2026-10-30: 144.8498983520508USD
- 2026-10-31: 112.88081543388367USD
- 2026-11-01: 106.90659855499268USD
- 2026-11-02: 118.88500861854554USD
- 2026-11-03: 118.88500861854554USD
- 2026-11-04: 139.8647195514679USD
- 2026-11-05: 109.88371632118226USD
- 2026-11-06: 102.90047144546509USD
- 2026-11-07: 103.89950448303223USD
- 2026-11-08: 102.90047144546509USD
- 2026-11-09: 102.90047144546509USD
- 2026-11-10: 102.90047144546509USD
- 2026-11-11: 104.89853752059938USD
- 2026-11-12: 102.90047144546509USD
- 2026-11-13: 118.88500861854554USD
- 2026-11-14: 119.88404165611267USD
- 2026-11-15: 110.03197774085999USD
- 2026-11-16: 103.89950448303223USD
- 2026-11-17: 103.89950448303223USD
- 2026-11-18: 117.89597054023743USD
- 2026-11-19: 102.90047144546509USD
- 2026-11-20: 150.85409153671264USD
- 2026-11-21: 102.90047144546509USD
- 2026-11-22: 110.03197774085999USD
- 2026-11-23: 110.03197774085999USD
- 2026-11-24: 102.90047144546509USD
- 2026-11-25: 102.90047144546509USD
- 2026-11-26: 110.03197774085999USD
- 2026-11-27: 102.90047144546509USD
- 2026-11-28: 102.90047144546509USD
- 2026-11-29: 102.90047144546509USD
- 2026-11-30: 102.90047144546509USD
- 2026-12-01: 102.90047144546509USD
- 2026-12-02: 157.8373278404236USD
- 2026-12-03: 157.8373278404236USD
- 2026-12-04: 118.88500861854554USD
- 2026-12-05: 118.88500861854554USD
- 2026-12-06: 126.04369674568177USD
- 2026-12-07: 102.90047144546509USD
- 2026-12-08: 102.90047144546509USD
- 2026-12-09: 102.90047144546509USD
- 2026-12-10: 102.90047144546509USD
- 2026-12-11: 102.90047144546509USD
- 2026-12-12: 102.90047144546509USD
- 2026-12-13: 103.89950448303223USD
- 2026-12-14: 102.90047144546509USD
- 2026-12-15: 102.90047144546509USD
- 2026-12-16: 102.90047144546509USD
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The photos in this description reflect the brand standard and are provided for illustrative purposes only.
- A car is recommended for transportation to and from this property.
- Parking height restrictions apply.
- Covered self parking fee: USD 30 per day
- Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
- Service animals are exempt from fees
- Late check-out fee: USD 30.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Non-Smoking Rooms
Business Center
Dry Cleaning
Housekeeping
Services
Business Center
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box
ATM / Cash Machine
Luggage Storage
Express Check-In/Check-Out
24-Hour Front Desk
Internet
Free Wi-Fi
Activities
Swimming pool
Pool Indoor
Outdoor heated pool
Pool (Indoor)
Fitness Center (nearby)
General
Non-Smoking Rooms
Family Room
Parking
Parking
Parking (Limited)