NORTHEAST GARDEN INN.

It was unsafe , there were bullet holes in the emergency exit door windows , there was mold and mildew on the bed , they said you needed a key to get into tower and someone had broken the door safety key so anyone could get in , there was three drug activity science going on in parking lot and men loitering around the tower . I went back to the front desk and said I can’t stay here it felt so unsafe , I was scared to even leave the room , my son had to get me and I spent the rest of my time with him in his hotel at another hotel , the front desk said they understand but now they won’t give me back my money I prepared for my stay . The girl at front desk said they would give me a refund but there was no manager there and I needed to call the place I booked them with and they will take care of it . It’s been over two weeks and they just emailed me and said they will not give me my money back for the four nights I paid for and I couldn’t stay there because of the unsafe conditions . Don’t stay here I mean it is so bad and the hotel is disgusting I never seen somewhere this bad in all the years I been travailing . The worst and so unsafe there are all kind of drug activity going on and so much people that look drugged out just loitering all over the property all security doors are busted and broken so no key entry works

Travelocity should disassociate itself from this establishment. It was old, rundown, dirty, smelled of Marijuana in the halls. But the worst of it was the room condition and the bed. The walls were smeared with brown stuff. The matress was covered in sheets but the boxspring was visible from the entrance. It was covered with dark srains. No room here to fully describe the condition of the bathroom. One word - disgusting. We left immediately and went to another hotel. I didnt even have to ask for a refund. The clerk knew how horrible things were.

Arrived to check in was told I didn’t have any reservations try to go to your app to verify the reservations and your app could not verify my information the lobby was leaking water and dirty there was a fight that broke out in the lobby over a room invasion I had to drive and find another hotel hotel reception very unprofessional

needs total rehab.

The room was very unclean with stains on the walls and carpet, spilled material on the bathroom floor, room smelled of smoke, air conditioning unit not clean, tv remote inoperable, limited channels, outside doors either didn't unlock with room key or they were unlocked and provided no security.

HORRIBLE EXPERIENCE, HOMELESS PEOPLE SLEEPING IN THE HALLWAY IN FRONT OF MY DOOR I GO TO CHECK OUT AND THE TAGS WERE STOLEN OFF MY CAR . They need security . Theres always people on the fourth floor smoking and sleeping in the hallway . The door doesnt even securely lock

Carpets are very old, the lift very dirty all the time. Inside the room dirty walls with rest of impregnated liquids.

Bad service when I was check in i stayed out side communicated by a window. Dirty room smell smokes it is not non smoking area hotel. No elevetors.I never saw a bad hotel like this it's better to name it ghost inn rather than Garden inn.

I got full beds instead of king bed. Property was not maintained clean, and broken AC and corridor walkway also broken , and carpets were very dirty. Room was not in condition to stay at all. It’s dirty , smoky , broken bed and many more things to report. When reported to reception, they were not willing to change the room or cancel either. Since we arrived late and ended up staying there with 8 month pregnant wife and toddler. On top of that someone tried accessing our room at 3 am for 5 mins. After we raised noise they gave up. I would not recommend this hotel to anyone. It’s the worst room I ever stayed

Lock to the hallway was broken, lock to the connecting room was broken, all of the ceiling lights were broken, the floor lamps were broken, broken glass outside the building doors, dead bugs in the bathroom. We checked back out immediately. The 2 star rating was generous.

Terrible no television in a room next room no water..DIRTY TRENCHES DO NOT STAY blood in room just nasty.. i wish to get my money back

The pictures online anywhere do not match the conditions the place is horrible it is incredibly dirty all the linen is dirty the rooms smell like cigarettes none of the amenities work. All the outlets are unsafe broken and raggedy. And there is a no refund policy immediately on rooms like this. They should not even be acceptable there should The quality assurance people checking these advertisements on these websites before people make reservations that they can't get returns on.

Extremely dirty, bugs lights don’t work

The room was filthy. The sheets were dirty. The walls had grease spots on them. I want my money back.

Not going to say too much. You are better off sleeping on the street than sleeping in any of the hotel’s filthy rooms: Insects, roaches, bedbugs, and crackheads all around the period. VERY UNSAFE!

Travelocity should disassociate itself from this establishment. It was old, rundown, dirty, smelled of Marijuana in the halls. But the worst of it was the room condition and the bed. The walls were smeared with brown stuff. The matress was covered in sheets but the boxspring was visible from the entrance. It was covered with dark srains. No room here to fully describe the condition of the bathroom. One word - disgusting. We left immediately and went to another hotel. I didnt even have to ask for a refund. The clerk knew how horrible things were.

There was a bullet hole in the window next to me. Cigarette burns in the carpets dirt all over the walls and toilet. I get it’s cheap but I mean they could’ve at least tried

It was so dirty with cigarettes and stains, I had to cancel and go look for another hotel at 1 am

Really dirty

The room was very unclean with stains on the walls and carpet, spilled material on the bathroom floor, room smelled of smoke, air conditioning unit not clean, tv remote inoperable, limited channels, outside doors either didn't unlock with room key or they were unlocked and provided no security.

Terrible no television in a room next room no water..DIRTY TRENCHES DO NOT STAY blood in room just nasty.. i wish to get my money back

Room not well kept with missing lamp and rundown appliances. Just overall not worth it

The pictures online anywhere do not match the conditions the place is horrible it is incredibly dirty all the linen is dirty the rooms smell like cigarettes none of the amenities work. All the outlets are unsafe broken and raggedy. And there is a no refund policy immediately on rooms like this. They should not even be acceptable there should The quality assurance people checking these advertisements on these websites before people make reservations that they can't get returns on.

Extremely dirty, bugs lights don’t work

No toilet seat

Broken window and the paint coming off the walls in the hotel the bathroom door was taped up and barely could shut.

Two lamps, one bulb, one lampshade, no bulbs at front desk. Not a single chair in room. No remote for TV. Wastebasket was a recycled 5 gal detergent bucket. Floor dirty. Bed was comfortable and room was quiet.

The room was very unclean with stains on the walls and carpet, spilled material on the bathroom floor, room smelled of smoke, air conditioning unit not clean, tv remote inoperable, limited channels, outside doors either didn't unlock with room key or they were unlocked and provided no security.

I got full beds instead of king bed. Property was not maintained clean, and broken AC and corridor walkway also broken , and carpets were very dirty. Room was not in condition to stay at all. It’s dirty , smoky , broken bed and many more things to report. When reported to reception, they were not willing to change the room or cancel either. Since we arrived late and ended up staying there with 8 month pregnant wife and toddler. On top of that someone tried accessing our room at 3 am for 5 mins. After we raised noise they gave up. I would not recommend this hotel to anyone. It’s the worst room I ever stayed

Lock to the hallway was broken, lock to the connecting room was broken, all of the ceiling lights were broken, the floor lamps were broken, broken glass outside the building doors, dead bugs in the bathroom. We checked back out immediately. The 2 star rating was generous.

Great staff

It was unsafe , there were bullet holes in the emergency exit door windows , there was mold and mildew on the bed , they said you needed a key to get into tower and someone had broken the door safety key so anyone could get in , there was three drug activity science going on in parking lot and men loitering around the tower . I went back to the front desk and said I can’t stay here it felt so unsafe , I was scared to even leave the room , my son had to get me and I spent the rest of my time with him in his hotel at another hotel , the front desk said they understand but now they won’t give me back my money I prepared for my stay . The girl at front desk said they would give me a refund but there was no manager there and I needed to call the place I booked them with and they will take care of it . It’s been over two weeks and they just emailed me and said they will not give me my money back for the four nights I paid for and I couldn’t stay there because of the unsafe conditions . Don’t stay here I mean it is so bad and the hotel is disgusting I never seen somewhere this bad in all the years I been travailing . The worst and so unsafe there are all kind of drug activity going on and so much people that look drugged out just loitering all over the property all security doors are busted and broken so no key entry works

Someone was staying in my room and I was refused a refund

This was the WORST place I have EVER stayed. It may be a hotel but.... #1) It is doubling as a Rooming house. There were notes on the front desk wall with drivers license photos and some without photos stating "do not rent to this person", there were loads and loads of IMPORTANT personal mail, some from the Immigration Dept for individuals stacked up on the desk, #2) There was NO housekeeping, I asked for clean towels and never received any even though I was told they came in at 8:30am, #3) I had to go to the front desk for toilet paper, #4) The microwave did not work, they bought me another one from a different room, #5) The knob to regulate the refrig temperature was completely broken off, removed and the refrig was too high freezing my salad making it inedible to eat and #6) When I went to check out this morning 06/10/24 at 5am the front door was LOCKED, there was no on at the desk so I didnt even get a receipt for my stay. I dropped the room cardkey on the floor through the locked door. This was the ABSOLUTE WORST. I am VERY, VERY DISSATISFIED.

Arrived to check in was told I didn’t have any reservations try to go to your app to verify the reservations and your app could not verify my information the lobby was leaking water and dirty there was a fight that broke out in the lobby over a room invasion I had to drive and find another hotel hotel reception very unprofessional

It was awful. The first room was disgusting switch for another room and it was awful too. I left the same night because I was not comfortable staying in that dirty ass room. I hope to get my refund back asap.

Bad service when I was check in i stayed out side communicated by a window. Dirty room smell smokes it is not non smoking area hotel. No elevetors.I never saw a bad hotel like this it's better to name it ghost inn rather than Garden inn.

I got full beds instead of king bed. Property was not maintained clean, and broken AC and corridor walkway also broken , and carpets were very dirty. Room was not in condition to stay at all. It’s dirty , smoky , broken bed and many more things to report. When reported to reception, they were not willing to change the room or cancel either. Since we arrived late and ended up staying there with 8 month pregnant wife and toddler. On top of that someone tried accessing our room at 3 am for 5 mins. After we raised noise they gave up. I would not recommend this hotel to anyone. It’s the worst room I ever stayed

It was stinking and we requested for refund immediately because it was not decent and did not live up to expectations. The receptionist posted on night of 9 Nov promised that refund would be processed soon but we have not seen any refund back

The rooms provided me in 2 ocassions are not ptesented(poor) and not a good conditions to stay. The facilities inside dont be clean as well. Noice and smoking odor in all the hallways. Thats place scare to stay and dont feel safe and security for anybody. I ask for other area in the hotel available and dont want to show me more. I prefer to left and make other reservation in other hotel.

It was unsafe , there were bullet holes in the emergency exit door windows , there was mold and mildew on the bed , they said you needed a key to get into tower and someone had broken the door safety key so anyone could get in , there was three drug activity science going on in parking lot and men loitering around the tower . I went back to the front desk and said I can’t stay here it felt so unsafe , I was scared to even leave the room , my son had to get me and I spent the rest of my time with him in his hotel at another hotel , the front desk said they understand but now they won’t give me back my money I prepared for my stay . The girl at front desk said they would give me a refund but there was no manager there and I needed to call the place I booked them with and they will take care of it . It’s been over two weeks and they just emailed me and said they will not give me my money back for the four nights I paid for and I couldn’t stay there because of the unsafe conditions . Don’t stay here I mean it is so bad and the hotel is disgusting I never seen somewhere this bad in all the years I been travailing . The worst and so unsafe there are all kind of drug activity going on and so much people that look drugged out just loitering all over the property all security doors are busted and broken so no key entry works

Not going to say too much. You are better off sleeping on the street than sleeping in any of the hotel’s filthy rooms: Insects, roaches, bedbugs, and crackheads all around the period. VERY UNSAFE!

Travelocity should disassociate itself from this establishment. It was old, rundown, dirty, smelled of Marijuana in the halls. But the worst of it was the room condition and the bed. The walls were smeared with brown stuff. The matress was covered in sheets but the boxspring was visible from the entrance. It was covered with dark srains. No room here to fully describe the condition of the bathroom. One word - disgusting. We left immediately and went to another hotel. I didnt even have to ask for a refund. The clerk knew how horrible things were.

There was a bullet hole in the window next to me. Cigarette burns in the carpets dirt all over the walls and toilet. I get it’s cheap but I mean they could’ve at least tried

Arrived to check in was told I didn’t have any reservations try to go to your app to verify the reservations and your app could not verify my information the lobby was leaking water and dirty there was a fight that broke out in the lobby over a room invasion I had to drive and find another hotel hotel reception very unprofessional

The room was very unclean with stains on the walls and carpet, spilled material on the bathroom floor, room smelled of smoke, air conditioning unit not clean, tv remote inoperable, limited channels, outside doors either didn't unlock with room key or they were unlocked and provided no security.

HORRIBLE EXPERIENCE, HOMELESS PEOPLE SLEEPING IN THE HALLWAY IN FRONT OF MY DOOR I GO TO CHECK OUT AND THE TAGS WERE STOLEN OFF MY CAR . They need security . Theres always people on the fourth floor smoking and sleeping in the hallway . The door doesnt even securely lock

I got full beds instead of king bed. Property was not maintained clean, and broken AC and corridor walkway also broken , and carpets were very dirty. Room was not in condition to stay at all. It’s dirty , smoky , broken bed and many more things to report. When reported to reception, they were not willing to change the room or cancel either. Since we arrived late and ended up staying there with 8 month pregnant wife and toddler. On top of that someone tried accessing our room at 3 am for 5 mins. After we raised noise they gave up. I would not recommend this hotel to anyone. It’s the worst room I ever stayed

The rooms provided me in 2 ocassions are not ptesented(poor) and not a good conditions to stay. The facilities inside dont be clean as well. Noice and smoking odor in all the hallways. Thats place scare to stay and dont feel safe and security for anybody. I ask for other area in the hotel available and dont want to show me more. I prefer to left and make other reservation in other hotel.

Lock to the hallway was broken, lock to the connecting room was broken, all of the ceiling lights were broken, the floor lamps were broken, broken glass outside the building doors, dead bugs in the bathroom. We checked back out immediately. The 2 star rating was generous.