SureStay by Best Western Atlanta Northeast

Great stay staff nice will stay again

My stay here was ok minus the key for unit 261 I had to get a new one every DAY! Oh yes and the area reminds me of Van Bure

The room was dirty , lack of towels and rags the house women did a great job but she was the only one that came by . The lady at the front desk had a bad attitude when it came down to paying the pet fee but they she didn't have the same attitude when it came down to us having clean sheets and towels and rags

The staff at this property were problematic from the start. They were rude and condescending. In addition, the cleanliness wasn't there. I had pillows and bedding I didn't use due to it being stained and dirty. The young lady that checked me in didn't understand that the booking was paid in full via Expedia & Afterpay. She made me end up having to cancel my reservation and then I ended up paying in person there. Again, this was verified by two different agents with Expedia that I was paid in full. The listing said that a continental breakfast is included and it was, however, the gentleman running the front desk asked me the room number. I gave this to him and went to pose a question to which he said," no conversation just room number only." The next interaction I had with someone on staff was the person cleaning rooms. I opened the room door because Doordash was having an issue locating the room. She said to me no smoking. I motioned to her that I was looking for a food delivery person and not smoking. I do not smoke and to assume that one does is ignorant. I booked this place because it was supposed to be a non-smoking facility. I would not stay here again. I was in a pinch due to a relocation.

Super clean