Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is at 12:00 PM. Early check-in and late check-out may be available for an additional fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding room accessibility may vary.

Where is the property located in relation to key landmarks?

The hotel is located within a 15-minute walk of Katy Mills Mall and Typhoon Texas. It is approximately 13.7 miles from Westheimer Road and 1.3 miles from Main Event.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests. The operational hours are not specified, but it is accessible during the property's operating hours.

Are children allowed at the property?

Yes, children are welcome at the property. There is no minimum age requirement for children to stay for free.

Best Western Plus Katy Inn & Suites - Comfortable Stay

Average nightly price at Best Western Plus Katy Inn & Suites by month, last 12 months (USD)
Month	Average price
January	$82
February	$96
March	$104
April	$105
May	$99
June	$122
July	$104
August	$88
September	$87
October	$89
November	$82
December	$78

What guests think

At Best Western Plus Katy Inn & Suites, guests often praise the friendly staff, clean rooms, and convenient location near I 10 and Katy Mills, while noting breakfast shortages, some dated areas, and occasional noise from street facing rooms.

Facilities receive mixed feedback, with repeated reports of a cold or inoperable hot tub, intermittent pool maintenance, and some elevator problems, though parking is well lit. Housekeeping and front desk coverage can be inconsistent, and several guests experienced key card resets or minor in room maintenance issues. Expect a straightforward stay that is comfortable and practical, with occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub are available but frequently reported as cold, inoperable, or under maintained, and some guests noted slow or nonworking elevators. Parking is well lit and the small fitness room is basic.

Related guest reviews

2

SIMON

Jun 9, 2024

·

Stayed 2 nights

A properly functioning hot tub is a very important factor when I select hotels to stay at. I contacted the hotel a week prior to my arrival to inquire about the hot tub. They said it was working great so I made reservations. Well, the girst night I had to inform the staff that the hot tub was cold, they apologized and said the next evening it would be better and the water would be comfortably hot. Went to enjoy the hot tub the second evening and it was still cold. I feel bamboozled, and I did not receive what I paid for. Very disappointed. Will never stay at that hotel again. I give it an “F”.

10

Gregg

May 21, 2024

·

Stayed 1 night

One night stay near friends. Clean, comfortable, pool, hot tub. Just what we needed.

8

andrea

Apr 15, 2023

·

Stayed 4 nights

This was a hotel conveniently located to a water park, a big shopping mall, and the highway. It was clean. When we stayed it was quiet. That was good. The food was adequate. The fitness equipment was adequate, barely. The front desk staff were almost non-existent. They weren't rude, but weren't friendly or helpful, either. I could never tell if there was anyone working, as they tended to stay in a side room, outside the view of guests. I don't think it was a standout place. If I stayed in the area again, I'd probably try for a place with more amenities. Honestly, I was surprised to find that the hot tub, adjoining the pool, was not heated. It was the same temperature as the pool. Maybe that's customary here, but not what I expected.

8

Yuejie

Mar 14, 2024

·

Stayed 1 night

The room was clean and comfortable, but the front desk was short staffed. No one was at the front desk for 15 min after we arrived, and no sign saying to wait. The breakfast was ok. There were a lot of guests and only one staff trying to keep everything filled and functional. They had run out of oil spray for the waffle maker, so guests were annoyed they couldn’t get their waffles. One other tiny feedback, the hot tub wasn’t working. The button for turning on the hot water was broken.

8

Kristi

Mar 1, 2025

·

Stayed 1 night

Well lit at night

8

Lewis

Feb 27, 2025

·

Stayed 1 night

This is a nice little hotel, easily reaching Katy and Cinco Ranch. This is not a luxury hotel, but has all the amenities you would want. Breakfast, a little shop for snacks, a work out area, and is pretty quiet. Nice carts for moving your stuff in and out. No charging on site for your car, but there are close Tesla chargers.

6

Jesica

Jun 30, 2024

·

Stayed 1 night

Only issue was the elevator didnt work other than that normal accommodationing quick stay and breakfast could have been better.

6

Harold

Jun 18, 2023

·

Stayed 4 nights

Ice machine didn’t work, and the swimming pool was out of service during our stay. We should have gotten a discount for inconvenience.

8

Tommy

Sep 11, 2023

·

Stayed 1 night

The property was very clean. The staff was friendly. My only complaint would be that the elevator is very slow.

8

Alphonso

Apr 4, 2023

·

Stayed 3 nights

Staff area and parking wonderful Pool problems unacceptable I cleaned the pool myself and after swimming I smelled Pool also needed chemicals Jacuzzi yuck Stayed 3 days sat by pool but no swimming 😫

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Cleanliness

Many reviews describe the hotel and rooms as clean, but some note odors, damp or worn carpets, and occasional pests or grime. Overall standards appear inconsistent between rooms and common areas.

Related guest reviews

8

Rick

Aug 15, 2025

·

Stayed 5 nights

It’s a BW Plus, just off Int 10 in Katy, Tx. Good location for doing business in the area. Nothing special, but that’s ok. It was surprisingly quiet considering proximity to highway and construction workers who stay during the week. They were all very respectful of other guests. The breakfast was mediocre because most of it was gone for those arriving later. The room was mostly clean, but no attention to detail. Good restaurant across the street (Italian) and Katy Mills half mile away.

10

Angelina

Oct 22, 2025

·

Stayed 1 night

Easy check-in. Clean and comfortable rooms. Easy access from highway. Nice stay.

10

Katherine

Jul 23, 2024

·

Stayed 3 nights

The power had been knocked out by hurricane Beryl. The phones weren’t functional during our entire stay. All the staff were working so hard and handling all the difficulties wonderfully. We haven’t stayed in a hotel that was any cleaner than this one! We will return when visiting family in the future.

4

Maduka

Mar 15, 2025

·

Stayed 4 nights

This particular hotel is old.. The carpet is horrible it needs a renovation.

6

mary

May 30, 2025

·

Stayed 2 nights

Room had a bad odor.carpet seemed to be wet

10

Farrukhuja

Aug 19, 2024

·

Stayed 1 night

Check in was easy. Very clean facility. Friendly staff.

6

Katy

Jul 19, 2024

·

Stayed 4 nights

Our room was definitely in need of updating… Many of the tiles in the bathroom were broken and the grout crumbling. Our key didn’t work for about half of our stay. The breakfasts were just OK.

6

Huajun

Mar 18, 2024

·

Stayed 1 night

Late checkin process fine but the floor seems too old and makes noisy sound when person walked through. and in the next day I found dirty mark above pillow bed. It‘s really frustrating experience. I complained about that to front desk who has no idea to answer me. I wouldn't recommend this to other peoples. I don't know why they have wonderful comment in website.

6

Nneoma Chiamaka

Jun 30, 2025

·

Stayed 5 nights

I think most of the rooms need deep cleaning, it was not sanitary and there were multiple roaches in my room and bathroom and the couch was really dirty and old

6

Demetra

Jul 21, 2023

·

Stayed 1 night

When we first walked in the room the smell was very musty. It did not smell fresh or clean . The chair was ripped and the toilet seat was stained

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and spacious, but several guests found very firm beds and uncomfortable pillows, with thin walls or traffic noise affecting some stays. Amenities are basic, with no streaming apps and limited charging ports noted.

Related guest reviews

10

Maria

Mar 10, 2024

·

Stayed 1 night

Very nice clean and large room. The pillows and bed are not so comfortable.

8

Holly

May 1, 2024

·

Nice visit. Comfortable room

10

Ricky

Oct 22, 2023

·

Stayed 1 night

The room was very clean. Bring your own pillows the pillows are like Rock bricks

10

Angela

Dec 24, 2024

·

Stayed 1 night

All good except room location. Our room was right along the busy, noisy street traffic. Your best bet is to ask for an inside room.

8

John

Oct 28, 2023

·

Stayed 3 nights

No USB ports in room. No clock, if that matters to you.

8

Kevin

Oct 23, 2023

·

Stayed 1 night

Everything was great except the bed. It was a really firm mattress. Couldn’t sleep and was in pain the next day.

6

Joycelyn

Sep 29, 2024

·

Stayed 1 night

Stay was average. While room was clean, linens and black out curtains were very dated. Sheets smelt “bleachy” and were very thin and worn. Area seemed safe and the overnight stay was adequate. If I ever needed to revisit the area I would probably shop other hotels.

10

Marie

Nov 26, 2023

·

Stayed 2 nights

My trip to this area was very nice My stay was excellent except the bed was too hard.

8

Erdi

Sep 25, 2024

·

Stayed 3 nights

Easy check in and out. Room was spacious and furniture was good. The only thing was that the walls were so thin you can basically here anything from next door.

8

Keith

Mar 16, 2025

·

Stayed 3 nights

My only complaint and it's just me nip picking, wish they had Netflix, Amazon prime, etc. Instead of just direct tv. But other than that it was a great stay. Will come again.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly and helpful with easy check in. However, multiple reviewers reported absent front desk coverage, housekeeping lapses, and recurring key card resets.

Related guest reviews

10

Kelvin

May 3, 2025

·

Stayed 1 night

Staff was so helpful. I was there in Houston for a Dr appointment. Things changed and had to stay an additional night. Milan the front desk manager helped my wife make additional changes in my absence. This is our place to stay while we are in Katy. Note I complete these surveys each time and always comment about the pillows. We had different pillows is time and they where great.

8

Maria

Oct 9, 2023

·

Stayed 1 night

The hotel is clean and well priced. The staff was nowhere to be found on four different occasions. It took several times of calling to get an answer. When I did find Joey, he was very pleasant and professional, but I just don’t know if Best Western isn’t well staffed. Also, our TV wasn’t working, so Joey was kind enough to get it started for us, but when we got back from our ballgame, the TV started, but the remote wouldn’t change the channels. Overall comfortable stay and maybe can recommend it for an overnight stay, But not for multiple days stay.

10

Kody

May 3, 2025

·

Stayed 2 nights

Our stay was excellent. Milan at the front desk was amazing!! He was such a great help. We were there because my husband was having treatments at the Medical Center. My husband was not feeling well and so any questions I had or help I needed Milan went above and beyond caring and helping.

10

Graham

Mar 24, 2025

·

Stayed 1 night

They space the guests out properly so it was quiet! Everything nice. They have actual hospitality people who are nice at the front desk and polite give you water and stuff! Refreshing at this price point

6

Jasmine

Mar 24, 2024

·

Stayed 3 nights

Overall the hotel was decent and clean. It is an older hotel, but the property is kept up fairly well. I did not have a good check in process, the worker was very short and rude. He did not engage or welcome my husband and I.

4

Mark

Jan 1, 2025

·

Stayed 4 nights

Not sure where all of the amazing reviews are coming from. We accidentally booked here after a previously not so great experience and this time was even worse. Our room key wouldn't work each night that we returned to our room. We had to go downstairs to get a new key. Of the four nights we stayed, housekeeping never came to freshen beds. Trash was emptied so we know they came. They just left everything else unattended, even though we tried our best to tidy each morning before we left for the day. There was dried up pasta (not from us) on the floor and there was make up smudged on the sheets. We needed fresh sheets one night after housekeeping had failed to freshen the bed, even though we pulled the sheets down. They made us come down for them. Each morning they we left and each night that we returned, there was no one at the front desk. Housekeeping and customer service are majorly lacking. I am by no means high maintenance and am pretty forgiving, but this is one of the worst, if not worst, hotel experiences we've had in several years. If any of this matters to you, I'd find a different hotel.

10

Richard

Feb 16, 2023

·

Stayed 1 night

Very friendly staff and the check-in process was super fast. The rooms were clean and larger than I expected (I had a king bed and there was plenty of space in the room for my luggage). There was a mini fridge and a microwave in the room. The bed was really comfortable for me--just the perfect firmness. Breakfast was pretty standard, but it was hot and fresh, so I was happy with that. The dark roast coffee was strong and delightful! They did have other options for coffee, but I only had the dark roast. Overall, excellent stay and very friendly staff. I do recommend!

4

sheryl

Jan 22, 2024

·

Stayed 1 night

The room wasn't to bad- EXCEPT no remote for the TV, no alarm clock. When we called the front desk several times and the clerk never answered. We we went down to the desk to try & get a remote for the TV- he asked what we did with it. Then he said he would bring 1 to our room, but never asked our room number. We had to tell the room. He had absolutely no personality. And not helpful at all.

10

Carmen

Jul 21, 2025

·

Stayed 3 nights

Excellent Service!!!

10

Robert

Feb 12, 2023

·

Stayed 1 night

Nice location and easy access from I-10. The desk clerk was extremely helpful both at check-in, answering questions and check-out very smooth.

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AI-generated summary based on recent guest reviews

Location

Very convenient to I 10, Katy Mills, restaurants, and shopping, with many finding interiors quiet. Some guests noted street or traffic noise and heavy rush hour traffic.

Related guest reviews

10

Patrick

May 21, 2025

·

Stayed 6 nights

I liked the location close to where family lived and close to the mall

8

Dawn

Apr 28, 2024

·

Stayed 1 night

Pretty convenient for food and shopping

10

Angela

Dec 24, 2024

·

Stayed 1 night

All good except room location. Our room was right along the busy, noisy street traffic. Your best bet is to ask for an inside room.

10

Don

Jun 11, 2024

·

Stayed 2 nights

Clean, quiet, good location

10

Angelina

Oct 22, 2025

·

Stayed 1 night

Easy check-in. Clean and comfortable rooms. Easy access from highway. Nice stay.

8

Tara

Oct 6, 2023

·

Stayed 2 nights

Easy access to the highway. Like this area

10

anife

Sep 12, 2025

·

Stayed 4 nights

Very quiet, close to shopping, food and the freeway

8

Norman

Apr 14, 2025

·

Stayed 3 nights

Convenient to Kady Mills

8

Victor

Dec 8, 2023

·

Stayed 1 night

Convenient location, but lots of traffic during rush hour.

8

Robert

Mar 29, 2024

·

Stayed 2 nights

Good value. Breakfast is included with room. Excellent location. Hotel is in the middle of Katy.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is included and often described as good or satisfying, but several reviews cite limited variety and frequent shortages of milk, coffee, and pancake or waffle supplies. Overall quality is average.

Related guest reviews

10

Henrina'smom Tunu Laurabell

Aug 4, 2025

·

Stayed 4 nights

I love the 24hours coffee and tea. The breakfast was good and the hotel is clean

10

Tao

Oct 15, 2024

·

Stayed 4 nights

Breakfast is pretty basic. Otherwise our stay was good.

6

Jeff

Dec 25, 2025

·

Stayed 2 nights

Granted it was Christmas Eve Fresh towels delivered to the room but it wasn’t serviced. Bed not made, soaps nor coffee not replenished. Breakfast Christmas Eve morning ran out of pancake mix, coffee, milk, breakfast Christmas Day no problem. Carpet in the room needed restretched. People were very pleasant. All in all clean for the price.

8

Michael

Sep 16, 2025

·

Stayed 4 nights

Nice room, clean, breakfast and coffee very good.

8

Rick

Aug 15, 2025

·

Stayed 5 nights

It’s a BW Plus, just off Int 10 in Katy, Tx. Good location for doing business in the area. Nothing special, but that’s ok. It was surprisingly quiet considering proximity to highway and construction workers who stay during the week. They were all very respectful of other guests. The breakfast was mediocre because most of it was gone for those arriving later. The room was mostly clean, but no attention to detail. Good restaurant across the street (Italian) and Katy Mills half mile away.

2

Rony

Oct 12, 2024

·

Stayed 1 night

Breakfast is bad

10

Graciela E

May 4, 2025

·

Stayed 1 night

Friendly staff, clean, breakfast was delicious

10

Jonathan

Mar 14, 2023

·

Stayed 1 night

Friendly staff, clean rooms, shopping and food within walking distance, and great complimentary breakfast.

8

John Robert

Aug 10, 2024

·

Stayed 5 nights

Enjoyed our 5 day stay. Staff was friendly and courteous. Location was ideal for us. The breakfast area could use attention. One day we came down and there was no milk. Another day there was no coffee. Wish there was more variety. Pretty much the same choices each day.

10

Richard

Feb 16, 2023

·

Stayed 1 night

Very friendly staff and the check-in process was super fast. The rooms were clean and larger than I expected (I had a king bed and there was plenty of space in the room for my luggage). There was a mini fridge and a microwave in the room. The bed was really comfortable for me--just the perfect firmness. Breakfast was pretty standard, but it was hot and fresh, so I was happy with that. The dark roast coffee was strong and delightful! They did have other options for coffee, but I only had the dark roast. Overall, excellent stay and very friendly staff. I do recommend!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8 $88	9 $117	10 $111
11 $88	12 $91	13 $88	14 $88	15 $94	16 $116	17 $125
18 $88	19 $92	20 $88	21 $94	22 $96	23 $111	24 $111
25 $90	26 $95	27 $94	28 $91	29 $96	30 $122	31 $126

Su	Mo	Tu	We	Th	Fr	Sa
1 $86	2 $94	3 $94	4 $94	5 $108	6 $127	7 $126
8 $100	9 $102	10 $94	11 $99	12 $122	13 $135	14 $141
15 $92	16 $92	17 $92	18 $94	19 $93	20 $122	21 $130
22 $90	23 $92	24 $92	25 $92	26 $116	27 $127	28 $124
29 $92	30 $93

Best Western Plus Katy Inn & Suites

Prices for Best Western Plus Katy Inn & Suites

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible

Suite, 1 King Bed with Sofa Bed, Accessible, Bathtub (With Sofabed)

Suite, 1 King Bed with Sofa Bed, Accessible, Kitchen (With Sofabed)

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Refrigerator & Microwave

Suite, 1 King Bed with Sofa Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 2 Queen Beds, Accessible, Bathtub

Guest reviews of Best Western Plus Katy Inn & Suites

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

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FAQs about Best Western Plus Katy Inn & Suites

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