Hilton Garden Inn Granbury

Very nice property on the lake with a restaurant. Lots of parking and nice seating in front lobby to sit.

The elevator shafts had no air-conditioning in July...in Texas. When I ordered an omelet for breakfast, I was given an omelet that was so burnt, the edges were literally, ash. I took one bite and sent it back. They replaced it with no fuss but I could not believe that the cook would send it out or that the server would actually take it to the table.

The hot tub was out of service, but the front desk comped us with a free breakfast. The indoor pool and Spa was one of the reasons we booked. The scenic view is amazing. The hotel serves breakfast and dinner. Local shopping and restaurants are nearby.

Overall, very good hotel in a great location. All ice machines were out, so inconvenient to get ice, although they got it for you quickly. They need to simplify breakfast options. They explained it several times and I'm still not exactly sure what the difference between the options are. To-go, Buffet and Order off a Menu. I have no idea what the To-go menu was. Never saw it and was never offered the option. The Buffet was not a buffet. You ordered off a menu for the main courses (except you could only get scrambled eggs) and fruit, toast, cereal, etc. was setup for a buffet (serve yourself). It was the same menu for Order off a Menu. Only one waitress, one cook and a lot of confusion. Took way too long to get the meal after ordering, which was not timely either. It is a shame because this could really be a great hotel, but based on the price per night, does not meet expectations.

There was access to a beach next to the hotel

Not enough lighting, very dark, other than the bathroom and very minimal areas for storage. Neither elevator worked day of checkout so difficult exit for us due to husband’s disability. Probably will not stay there again

Pool was murky, all ice machines broken, elevator broken. Staff was very friendly and thank God there was a bar.

Great location on the water, spacious lobby. Nice pool for the kids. Great place to stay, especially if you have big groups, We come here every year for Fourth of July and we will continue to do so

Good location. Only got to use hot tub 1 night. Down for maintenance.

I would stick with Comfort Inn or Lake View Inn when staying in Granbury. We ordered breakfast and the french toast was super soggy and undercooked. The hot tub wasn’t hot and the pool was dirty.

Very disappointed. Check was very slow due to a computer system delay. Lobby area was a bit dirty. Several pieces of furniture were stained. Room was clean and comfortable.

All of the above. The hotel was very clean. The rooms were so pleasant and comfortable. If was nice and peaceful!

The room was not clean. The surfaces looked like they were wiped with a dirty towel, the flooring had evidence of previous occupants such as hair and nail clippings, and the bedding was stained. Even the lobby and other common areas looked like they had not been cleaned for a few days. We were ver disappointed with this hotel.

Nice super clean, very polite staff

Very nice clean and well maintained

mold in shower - refused to use toilet stopped up dirty bathroom mirror & walls

We were very disappointed the hot tub was out of order One of the reasons we booked this hotel indoor hot tub to relax as a couple No breakfast- they charge you $15.50 for a standard breakfast that usually comes free with most hotels The shower had black mildew / mold which was not a common thing for a Hilton property Shower head leaking not much pressure The bathroom was pretty much clean to Hilton standards The lake views were amazing The fire pit was nice outside Garden room had beautiful views of lake Granbury The location was awesome Close to market square

The room smelled wet, walls were dirty and there was someone else’s sock in the middle of the floor. Location was good right on the lake, but I would never stay there again.

Clean rooms and great staff!

The Executive Suite was not cleaned properly, dirty toilet, bathtub, and mirrors, dust on the lamps and tv. The housekeeping kept knocking at the door before our time to check out. The stuff at the reception was very kind and caring, and understanding.

Check in clerk was friendly and bar tender was nice. Enjoyed the "trial" smash burger. I'd suggest the patties be way thinner and the onions be sliced a lot thinner, but overall it was delicious! The manager was not only unfriendly but unhelpful. Room was bad. When we walked in it smelt like stinky feet. Access to the bathroom was very hard because the doors to the bathroom and the room would collide so you couldn't have them open at the same time. Bed was uncomfortable pillows were terrible and the shades are absolutely useless. There's a light that shines into the bedroom that these thin little shades do not block and it is bright all night long. Will not stay here again.

Was told by the hotel that they reserve the better rooms (nicer view, easier access) for people who don't book through Expedia. Was given an ADA room that couldn't close the drapes for privacy or to darken the room. Was folks afterward that there was a switch they failed to tell us about. Check in clerk was rude.

Peaceful and lakeview was amazing.

The hotel is in a great location, and our room (large, with a sitting area) had a wonderful view of the lake. It was quite comfortable, except for lumpy pillows. The staff was courteous, but made a mistake in our room number, which caused way more trouble than it should have. The property says it is pet-friendly and has doggy poop bags strategically located around the grounds, however, there was an undisclosed $75 fee, and our tiny dog (15 lbs) was kicked out of the breakfast room.

The place was nice. The TV didn’t work and the bed was very hard.

Not enough lighting, very dark, other than the bathroom and very minimal areas for storage. Neither elevator worked day of checkout so difficult exit for us due to husband’s disability. Probably will not stay there again

Very comfortable bed, large walk-in shower, very clean, nice view of the lake, courteous helpful staff

Pay for lake view not for half roof view The room has terrible coach seat

Your room is only cleaned every other day which I find unacceptable on vacation. Hotel towels never dry especially in high humidity. You have to ask for fresh towels. They did not touch the coffee maker the day our room was cleaned. The old pod was left in and the unit was dusty. We rented a suite. Very uncomfortable sofa to sit on, but nice to have two rooms. The bathroom had been renovated and was very nice including the lighting. The rest of the unit had terrible lighting which made it very dark. It does sit in a beautiful location and how much are you really in your room? When they remade our bed the one day that they "cleaned" they never bothered to put the quilt back into the duvet. Housekeeping left little to be desired.

Very comfortable beds. Well appointed rooms. Very close to downtown Grandbury. Walking distance. Loved it !

Check in clerk was friendly and bar tender was nice. Enjoyed the "trial" smash burger. I'd suggest the patties be way thinner and the onions be sliced a lot thinner, but overall it was delicious! The manager was not only unfriendly but unhelpful. Room was bad. When we walked in it smelt like stinky feet. Access to the bathroom was very hard because the doors to the bathroom and the room would collide so you couldn't have them open at the same time. Bed was uncomfortable pillows were terrible and the shades are absolutely useless. There's a light that shines into the bedroom that these thin little shades do not block and it is bright all night long. Will not stay here again.

Not so impressed with this location. We were not greeted in a friendly way at check-in. We were a little taken back with the curtness

Great property with outstanding staff.

Great location. Helpful staff. Breakfast too expensive

Great service at front desk. Very professional and polite

Front desk staff was exceptional! The waitress at breakfast was terrible and very rude.

Wonderful staff. Delicious breakfast. Very clean and beautiful hotel.

Rude front desk staff. Paying $15 for breakfast when I’m paying $150 for a room is absolutely ridiculous. Asked for a late check out on my second day, they wanted $45 for an hour. Never again. Holiday Inn Express on 377 is 100 times better.

My hotel room was booked on Hotels.com. When I checked in I paid for the room, as well as a $50 deposit with a debit card ($370.92). After waiting about 10 minutes I was informed that the payment did not through "on their end". However, the payment was debited from my checking account, and I gladly shared evidence of this transaction with hotel staff. I was informed that it was OK and I went to my room to nap. Shortly thereafter the staff knocked on my door and informed that I had in fact not paid for the room, and in order to stay there I would have to come back to the front desk and pay again. This time I paid with a credit card, though I again showed the staff that my original payment was still debited from my checking account. I was told that my credit card payment "went through" and my checking account would be refunded from my initial payment when I checked out. However, my checking account was NOT refunded at that time, and now 48 hours later it has yet to be refunded. I have stayed at Hiltons often and have never had a complaint, though Hilton Garden Inn Granbury is clearly not managed as well their other properties. I am working with my bank in an attempt to get my account refunded, and will never patronize this hotel again.

Clean rooms and great staff!

Loved the walk on the sandy beach on the lake next to the hotel ... granbury is a great placce to visit!

Fast check in, great service. Great room, clean, very comfortable king bed. Super convenient location by the “beach” and the town’s square. Safe area. Beautiful boardwalk outside around the lake, small but nice indoor pool and hot tub. No (free) breakfast but otherwise ideal for a couple’s weekend away.

On the lake with nice views

Best location in Granbury with its peaceful boardwalk connecting to the little beach next door. I loved strolling after dinner! This location is just a few blocks down the road from the adorable downtown too, where there is great dining and cute shops. My only disappointment from the hotel was that the breakfast was not included and when i paid for it... it was really bad. However this turned out to be a blessjng in disguise as it forced me into town where I found MUCH better options!! I definitely plan to return the next time I am in Granbury.

Convenience to downtown Granbury.

Good location

Great location, easy access to get in and out, nice and quiet

Loved the stay and location!!!!

Perfect location, friendly staff, clean all round, just so convenient! Thank you!

It was the perfect place to stay in Grandbury. We were able to walk along the lake and walk to the town square! Everyone was very nice!

Check in clerk was friendly and bar tender was nice. Enjoyed the "trial" smash burger. I'd suggest the patties be way thinner and the onions be sliced a lot thinner, but overall it was delicious! The manager was not only unfriendly but unhelpful. Room was bad. When we walked in it smelt like stinky feet. Access to the bathroom was very hard because the doors to the bathroom and the room would collide so you couldn't have them open at the same time. Bed was uncomfortable pillows were terrible and the shades are absolutely useless. There's a light that shines into the bedroom that these thin little shades do not block and it is bright all night long. Will not stay here again.

Room very clean. TV did not work. Staff very unfriendly. Breakfast was not good, not much variety and expensive.

Great location. Helpful staff. Breakfast too expensive

Overall, very good hotel in a great location. All ice machines were out, so inconvenient to get ice, although they got it for you quickly. They need to simplify breakfast options. They explained it several times and I'm still not exactly sure what the difference between the options are. To-go, Buffet and Order off a Menu. I have no idea what the To-go menu was. Never saw it and was never offered the option. The Buffet was not a buffet. You ordered off a menu for the main courses (except you could only get scrambled eggs) and fruit, toast, cereal, etc. was setup for a buffet (serve yourself). It was the same menu for Order off a Menu. Only one waitress, one cook and a lot of confusion. Took way too long to get the meal after ordering, which was not timely either. It is a shame because this could really be a great hotel, but based on the price per night, does not meet expectations.

No offering free breakfast was incredibly disappointing

The hotel staff made this stay top notch. The rooms were clean and quiet and it had beautiful views of the lake. It was just a short walking distance to town square for dining and shopping. My only complaint would be that the bartender poured me a very small glass of wine, and for the price, I wouldn't order drinks there again. Seems to also be a complaint from others. This doesn't change my review of this hotel, as I would definitely stay here again (I'll just bring my own wine). I would give this hotel ten stars if I could!

Best location in Granbury with its peaceful boardwalk connecting to the little beach next door. I loved strolling after dinner! This location is just a few blocks down the road from the adorable downtown too, where there is great dining and cute shops. My only disappointment from the hotel was that the breakfast was not included and when i paid for it... it was really bad. However this turned out to be a blessjng in disguise as it forced me into town where I found MUCH better options!! I definitely plan to return the next time I am in Granbury.

Wonderful staff. Delicious breakfast. Very clean and beautiful hotel.

Staff wasn’t doing very much and breakfast was terrible with terrible options and service

Staff is wonderful. The location is perfect to visit my family. Rooms were clean. Breakfast is good.