Is parking available at the hotel?

Yes, free self-parking is available on-site. The parking is limited, and no reservation is required.

Does the hotel allow pets?

Yes, the hotel allows pets. Guests can bring one pet without any charge, while a fee of USD 15 per pet per night applies for two or more pets. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 5:30 PM, and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features does the hotel offer?

The hotel offers limited wheelchair accessibility. Features include step-free entrances and accessible public areas.

What is the hotel's location in relation to nearby attractions?

The hotel is located in Portsmouth, Virginia, within a 10-minute drive of key attractions such as Waterside District and Old Dominion University. It is approximately 11.3 miles from Naval Station Norfolk and 8.7 miles from Greenbrier Mall.

What are the policies for guests staying with children?

Children are allowed at the hotel. There is no minimum age specified for children to stay for free.

Red Roof Inn Norfolk - Portsmouth

Average nightly price at Red Roof Inn Norfolk - Portsmouth by month, last 12 months (USD)
Month	Average price
January	$62
February	$62
March	$65
April	$67
May	$69
June	$79
July	$90
August	$79
September	$67
October	$67
November	$63
December	$61

What guests think

At Red Roof Inn Norfolk - Portsmouth, travellers report a budget-friendly, no-frills stay with basic rooms and a location near eateries, alongside recurring complaints about cleanliness and pests and concerns about the surrounding neighborhood.

Feedback on room hygiene is mixed: several guests cite roaches, odors, stained linens, and maintenance problems, while others found their rooms clean enough for a short stay. Service draws both praise for helpful staff and criticism for rude interactions, strict visitor rules, and slow responses to issues. Overall, expect a very basic, budget stopover rather than a comfortable extended stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: rooms commonly have a microwave and mini-fridge, lobby coffee is available, and the property is pet-friendly. Several reviews note there is no continental breakfast.

Related guest reviews

8

claudia

May 25, 2023

·

Stayed 4 nights

when we looked at this place we weren't sure. so here is a straight up review. no bugs, could use new pillows. beds comfy. I just came here to crash. you have a front waiting room area, so thats an added safety measure. people said "bad neighborhood". Not so bad. there is a wawa nearby and starbucks. we walked from the ferry upon arrival during the day. lots of spots in portsmouth to dine and drink. everyone who works here is friendly and very helpful. only encountered one strange guy on the premises who was very drunk on our second night, and he was leaving as we arrived. quiet. could use an upgrade or remodel since the fan in bathroom was loud. there is dispenser soap, shampoo and lotions. no swimming pool. just a straight up place to crash here.

2

Cassandra

Apr 6, 2024

·

Stayed 1 night

Roaches in the bathroom, cigarette burns on bedding, broken furniture, and a cracked door. Only two towels for four guest and I was questioned when I asked for more. Cannot ask for a separate hair towel. They’ll only give you four towels if you have four people. No toiletries, all soap dispensers were empty. Vending machines barely functioning and empty.

8

Brian

Jun 5, 2025

·

Stayed 5 nights

Property is still in good condition after renovations a few years' ago, staff is quite friendly and helpful. Location was very acceptable- only a half mile from bus and ferry stops into Norfolk etc, with numerous fast food outlets and a large convenience store within a short walking distance. Hotel is generally quiet as is the neighborhood. Lots of incredible historic homes and churches nearby to admire. Room had all the items I needed to feel at home- microwave and mini-fridge.

6

Oliver

Nov 29, 2023

·

Stayed 2 nights

I liked the microwave and refrigerator, being in the room. I liked the size of the TV. I did not like not having enough towels in the room for me and my 3 guests. I did not like the soap dispenser in the shower being empty and hard to dispense. The room was a bit small, but doable. I love having free coffee in the front, but there was no non-sweetener, just regular sugar. there also were no lids for the coffee cups. Checkin/out was easy.

8

Mallory

Sep 5, 2023

·

Stayed 3 nights

The room was very basic but clean and had what you would excpect microwave, fridge, large screen tv. Its close to a busy intersection so kinda noisy at times. Very close to alot of places to eat and a Wawa about 2 blocks away. Staff were very friendly. Would stay again.

6

Dennis

Aug 29, 2025

·

Stayed 1 night

No continental breakfast

4

Tonya

Apr 10, 2025

·

Stayed 1 night

The bath tub was filthy looking. There was hair in the small hole( overflow opening) in the sink. The soap and shampoo dispensers were not full and seemed cheap. Therefore, you had to be careful you wouldn’t break it or knock it off the wall. There was free coffee but no continental breakfast. The staff were pleasant and accommodating as possible. Not enough towels or washcloths despite my room being listed for 3 persons.

10

clement

Apr 28, 2025

·

Stayed 2 nights

The hotel staff were extremely helpful, Jay and Avi were very friendly which made our stay a pleasant one. The pet policy at Red roof inn is awesome when you have more than one pet. We definitely had a pleasant experience.

10

Kisha

Dec 11, 2023

·

Stayed 1 night

I enjoy staying here when I Ubrr late nights. the staff is always so nice and professional and they always ext nd a warm welcome when you come in. the rooms are clean and its pet friendly as well. This hotel is near everything, including food, drink, clubs and shopping. Awesome❤️

8

Eben

Aug 23, 2024

·

Stayed 1 night

It was not bad at all. The staff were friendly and courteous. The room was clean. It was a bit noisy from the cars racing by but I suppose that will be as it is next to a busy road. I would have preferred a coffee station inside the room but that is neither here or there. It served its purpose as we just slept there.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: many guests report roaches, strong odors, stained linens, and even bed bugs or mold, while others found rooms acceptably clean for a short stay.

Related guest reviews

4

Ronald A.

Oct 29, 2024

·

Stayed 2 nights

The London Boulevard area of Portsmouth Va. is run down and crime ridden. The Red Roof Inn property I stayed at was shabby in appearance. The first and second floor smelled like bug spray. I killed two roaches in my second floor hotel room. There were stains and cigarette burn holes in my bedding. The carpeting in the hallways were worn and dirty. I was solicited by prostitutes in the elevator and in the parking lot and the police sirens kept me awake at night.

2

Cassandra

Apr 6, 2024

·

Stayed 1 night

Roaches in the bathroom, cigarette burns on bedding, broken furniture, and a cracked door. Only two towels for four guest and I was questioned when I asked for more. Cannot ask for a separate hair towel. They’ll only give you four towels if you have four people. No toiletries, all soap dispensers were empty. Vending machines barely functioning and empty.

2

Cloe

Sep 8, 2025

·

Stayed 3 nights

Check in was good. The room had black mold in the bathroom, and some red substance in it.

2

ALEJANDRA R.

Jul 29, 2025

·

Stayed 2 nights

There are roaches everywhere in this hotel

2

Chinmay

Aug 12, 2024

·

Stayed 1 night

It was very very dirty place. Roaches insects were everywhere in the room. Rooms were stinking like rotten eggs. I would not recommend anyone to book this property even with free of cost. Generally, i don’t write reviews but this place was horrible.

2

christina

Apr 23, 2024

·

Stayed 2 nights

This place has BED BUGS and needs to be reported to department of health IMMEDIATELY

2

Carolyne

Nov 15, 2023

·

Stayed 2 nights

It was dirty and it had bugs left that same night didn’t stay

2

noelle

Aug 26, 2025

·

Stayed 1 night

The room had a very bad smell, was pretty run down, and could hear the other guests.

6

Alison

Apr 14, 2023

·

Stayed 1 night

The hotel has a 'newly refurbished' sign outside, however this did not seem to be the case. We asked to move rooms three times due to hairs all over the bathroom, dirty walls and strong smoke/urine smells. Luckily, the lady working on the front desk was extremely helpful and we eventually settled on a room. Book with caution.

6

Kelly

Oct 14, 2025

·

Stayed 1 night

Room was clean

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Rooms

Rooms are dated and basic, with recurring maintenance issues (broken fixtures, nonworking TVs, buckled flooring) and mixed noise from traffic or other guests. Some guests found the beds comfortable and the rooms adequate for a quick stopover.

Related guest reviews

4

Diana

Jun 26, 2025

·

Stayed 4 nights

The rooms need some TLC The property needs some TLC.

4

dean

Jun 5, 2023

·

Stayed 3 nights

The room was clean but there were holes in the walls and nightstand was damaged. Dresser drawers would not stay closed.

6

Oliver

Nov 29, 2023

·

Stayed 2 nights

I liked the microwave and refrigerator, being in the room. I liked the size of the TV. I did not like not having enough towels in the room for me and my 3 guests. I did not like the soap dispenser in the shower being empty and hard to dispense. The room was a bit small, but doable. I love having free coffee in the front, but there was no non-sweetener, just regular sugar. there also were no lids for the coffee cups. Checkin/out was easy.

2

Regina

Jun 11, 2023

·

Stayed 1 night

Dirty moldy fridge, couldn’t book an extra night without double the rate for that night, heater rattled all night and had a smell, wifi was turned off , tv was inoperable, hair everywhere, vomit stains on the back of the door, dirty towels, and dirty pillows.

8

Dawn

Mar 17, 2025

·

Stayed 9 nights

The only thing that I would recommend is that guests on the 2nd floor be reminded that there are people below them. Every night we could hear people walking, running and jumping around in the room above us until well after midnight. We could also hear the full telephone conversation of the man in the room next to us because he was so loud. Other than that the stay was great

6

Gerald

Jun 7, 2025

·

Stayed 1 night

We didn't expect a "luxury" stay given the price and location. To their credit, the room was clean but in serious need of an upgrade/renovation. The vinyl floors were buckled, the bed linens appeared to be clean but were stained in places, there was what appeared to be some sort of overspray on the cabinetry/drawers. The bathroom was clean but there was very little hand soap in the dispenser. What little interaction we had with staff was pleasant, check in and check out was fine. As stated, we weren't expecting luxury accommodations, just a simple overnight stay at a reasonable price. This property met that criteria although with some rough edges. Based on our experience, we're not likely to use this motel again.

2

Ryan

Aug 3, 2025

·

Stayed 2 nights

Bedframe was broken mattress itself was uncomfortable. TV didn’t work light above the bed did not work bathtub drain was very slow to drain commode had to be flush multiple times for one single use. Stay was OK for just a night but not good enough for a vacation or a trip. Asked service attendant to help come fix TV, and he said he would be there shortly to do so, and he never came to assist would not really recommend this for anybody

2

Kais

Sep 15, 2024

·

Stayed 1 night

STANK SO BADLY HAD TO LEAVE 4AM TOO LOUD MUSIC AND BASS COULDN'T REST

10

JOHN JASON

Apr 7, 2024

·

Stayed 2 nights

It was absolutely fabulous. The Beds were sooooooo comfortable. It was a great sleeping bed. The room was clean and the staff were great.

2

noelle

Aug 26, 2025

·

Stayed 1 night

The room had a very bad smell, was pretty run down, and could hear the other guests.

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Service

Service is mixed: numerous reviews praise friendly, helpful staff and smooth check-in, but others cite rude interactions, strict visitor/occupancy rules, and slow or no responses to maintenance.

Related guest reviews

10

Maria

Aug 18, 2024

·

Stayed 3 nights

I no sooner arrived and a couple of hours later I had to leave for a family emergency. The gentleman at the front desk was very helpful and refunded my account for the unused day without a problem. I have stayed at the Hampton in VA Beach. They had horrible customer service. I will be staying with you guys.

2

Susana

Mar 20, 2023

·

I booked this hotel for my family and I right down the block from a family function we were attending to avoid drinking and driving. Once checked in, my Sisters helped us bring our things upstairs to avoid double trips and before we entered the room, the room phone was ringing. The front desk clerk told us we had to leave because 5 people were in the room. I tried to explain the additional 2 people with us were just helping bring our things upstairs and leaving but he wouldn’t hear it. The police were eventually called because we didn't feel it was fair that we were trying to be responsible by not drinking and driving and now we either wing it and drive home, or sleep in a parking lot until we were good to drive because all nearby hotels were completely booked for the night. Ultimately, they didn't want us on the property and the police couldn't do anything about it so we were forced to stay in the car on the McDonalds parking lot next door for a few hours until it was safe for us to drive home. WORSE EXPERIENCE I’VE BEEN THROUGH AT A HOTEL IN MY ENTIRE LIFE!!

10

alfredo

Aug 17, 2024

·

Stayed 7 nights

Staff is the best really good team manager has on site and very professional and friendly definitely will stay at this location again

2

Ashley

Jul 27, 2025

·

Stayed 2 nights

The staff was terrible to deal with. After many calls and communication with them they still tried to cancel our reservation. When we finally got that figured out we went to our room and it just kept getting worse. The smoke detector missing but the wires hanging out of the ceiling for it. Stains all over the sheets and blankets. Burns in the bathroom soap dispensers. Tried to use the microwave and the food got stuck in it so we took the microwave to the front desk where we were told to give him 10 minutes he will get it out. Oh, and the toilet paper that was left for us to use from the people prior. We are frequent flyers of Red Roof but that came to an abrupt end after this nightmare of a weekend.

2

Amanda

Sep 22, 2024

·

Stayed 1 night

the hotel itself was fine the clerk on the other hand was rude and wouldnt provide his name when asked didnt want to answer anything I asked very poor customer service.

2

Ryan

Aug 3, 2025

·

Stayed 2 nights

Bedframe was broken mattress itself was uncomfortable. TV didn’t work light above the bed did not work bathtub drain was very slow to drain commode had to be flush multiple times for one single use. Stay was OK for just a night but not good enough for a vacation or a trip. Asked service attendant to help come fix TV, and he said he would be there shortly to do so, and he never came to assist would not really recommend this for anybody

8

JoAnn

Apr 16, 2023

·

Stayed 2 nights

The entire staff was really friendly. I appreciate that.

10

clement

Apr 28, 2025

·

Stayed 2 nights

The hotel staff were extremely helpful, Jay and Avi were very friendly which made our stay a pleasant one. The pet policy at Red roof inn is awesome when you have more than one pet. We definitely had a pleasant experience.

2

Destiny

Sep 7, 2025

·

Stayed 1 night

Well this establishment only cares about getting money I get it but they have no care for it’s Patrons, Inwas visiting in Va Beach and I ran into a Beautiful young girl who needed a place to stay a few nights so Being a good citizen I paid for a room booked on line and Paid 50.00 in the Payment. The Woman at the front desk would not allow this young girl in her hotel because she didn’t have 50 mind you which was paid in the total according to a representative at Hotels.com which turned out to be a fraud number, the Rude attendant was adamant about 50.00 and never mind the safety of A young girl being on the streets, I tried talking to her she refused and turned around and said cancel your stay and Called and spoke to a legitimate Rep and they literally keep my money and lies and said I’d get a refund Hotels. Com never settled this dispute and did not refund my Money for that Cancellation I didn’t make

10

Margaret

Dec 1, 2023

·

Stayed 4 nights

Friendly staff

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Location

Location is convenient to Norfolk and transit with many eateries nearby, but several guests describe the immediate area as rough. Some note traffic noise.

Related guest reviews

8

claudia

May 25, 2023

·

Stayed 4 nights

when we looked at this place we weren't sure. so here is a straight up review. no bugs, could use new pillows. beds comfy. I just came here to crash. you have a front waiting room area, so thats an added safety measure. people said "bad neighborhood". Not so bad. there is a wawa nearby and starbucks. we walked from the ferry upon arrival during the day. lots of spots in portsmouth to dine and drink. everyone who works here is friendly and very helpful. only encountered one strange guy on the premises who was very drunk on our second night, and he was leaving as we arrived. quiet. could use an upgrade or remodel since the fan in bathroom was loud. there is dispenser soap, shampoo and lotions. no swimming pool. just a straight up place to crash here.

8

Brian

Jun 5, 2025

·

Stayed 5 nights

Property is still in good condition after renovations a few years' ago, staff is quite friendly and helpful. Location was very acceptable- only a half mile from bus and ferry stops into Norfolk etc, with numerous fast food outlets and a large convenience store within a short walking distance. Hotel is generally quiet as is the neighborhood. Lots of incredible historic homes and churches nearby to admire. Room had all the items I needed to feel at home- microwave and mini-fridge.

8

Billy

Jun 24, 2025

·

Stayed 7 nights

Convenient to norfolk and all areas nearby. Very clean and safe motel with friendly staff

4

julie

Jul 1, 2025

·

Stayed 1 night

In need of repair and update. The neighborhood was not good. I didn't wander far at night.

8

ETORIA

Nov 6, 2025

·

Stayed 1 night

A lot of restaurants in walking

8

Bonnie

Aug 3, 2025

·

Stayed 1 night

It is in a tough part of town.

10

Carol

Aug 29, 2024

·

Stayed 1 night

Not a good area

8

Mark

Aug 24, 2024

·

Stayed 2 nights

Good but rough part of town

10

Kisha

Dec 11, 2023

·

Stayed 1 night

I enjoy staying here when I Ubrr late nights. the staff is always so nice and professional and they always ext nd a warm welcome when you come in. the rooms are clean and its pet friendly as well. This hotel is near everything, including food, drink, clubs and shopping. Awesome❤️

8

Eben

Aug 23, 2024

·

Stayed 1 night

It was not bad at all. The staff were friendly and courteous. The room was clean. It was a bit noisy from the cars racing by but I suppose that will be as it is next to a busy road. I would have preferred a coffee station inside the room but that is neither here or there. It served its purpose as we just slept there.

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AI-generated summary based on recent guest reviews

Dining

No continental breakfast is provided; free lobby coffee is available. Many restaurants and fast-food options are within walking distance.

Related guest reviews

10

liam

Jul 3, 2023

·

Stayed 4 nights

Stayed for 5 days. Room was clean. It's a little rough around the edges, but clean. Within walking distance of multiple restaurants.

10

Timothy

Jul 14, 2025

·

Stayed 3 nights

Very clean comfortable room. Within walking distance of restaurants, and retail stores.

8

Brian

Jun 5, 2025

·

Stayed 5 nights

Property is still in good condition after renovations a few years' ago, staff is quite friendly and helpful. Location was very acceptable- only a half mile from bus and ferry stops into Norfolk etc, with numerous fast food outlets and a large convenience store within a short walking distance. Hotel is generally quiet as is the neighborhood. Lots of incredible historic homes and churches nearby to admire. Room had all the items I needed to feel at home- microwave and mini-fridge.

6

Oliver

Nov 29, 2023

·

Stayed 2 nights

I liked the microwave and refrigerator, being in the room. I liked the size of the TV. I did not like not having enough towels in the room for me and my 3 guests. I did not like the soap dispenser in the shower being empty and hard to dispense. The room was a bit small, but doable. I love having free coffee in the front, but there was no non-sweetener, just regular sugar. there also were no lids for the coffee cups. Checkin/out was easy.

8

ETORIA

Nov 6, 2025

·

Stayed 1 night

A lot of restaurants in walking

8

Mallory

Sep 5, 2023

·

Stayed 3 nights

The room was very basic but clean and had what you would excpect microwave, fridge, large screen tv. Its close to a busy intersection so kinda noisy at times. Very close to alot of places to eat and a Wawa about 2 blocks away. Staff were very friendly. Would stay again.

6

Dennis

Aug 29, 2025

·

Stayed 1 night

No continental breakfast

4

Tonya

Apr 10, 2025

·

Stayed 1 night

The bath tub was filthy looking. There was hair in the small hole( overflow opening) in the sink. The soap and shampoo dispensers were not full and seemed cheap. Therefore, you had to be careful you wouldn’t break it or knock it off the wall. There was free coffee but no continental breakfast. The staff were pleasant and accommodating as possible. Not enough towels or washcloths despite my room being listed for 3 persons.

10

Kisha

Dec 11, 2023

·

Stayed 1 night

I enjoy staying here when I Ubrr late nights. the staff is always so nice and professional and they always ext nd a warm welcome when you come in. the rooms are clean and its pet friendly as well. This hotel is near everything, including food, drink, clubs and shopping. Awesome❤️

8

Eben

Aug 23, 2024

·

Stayed 1 night

It was not bad at all. The staff were friendly and courteous. The room was clean. It was a bit noisy from the cars racing by but I suppose that will be as it is next to a busy road. I would have preferred a coffee station inside the room but that is neither here or there. It served its purpose as we just slept there.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $65	22 $65	23 $70	24 $70
25 $65	26 $65	27 $65	28 $65	29 $65	30 $70	31 $70

Su	Mo	Tu	We	Th	Fr	Sa
1 $63	2 $63	3 $63	4 $63	5 $63	6 $66	7 $66
8 $63	9 $63	10 $63	11 $63	12 $63	13 $66	14 $66
15 $63	16 $63	17 $63	18 $63	19 $63	20 $66	21 $66
22 $63	23 $61	24 $63	25 $63	26 $63	27 $66	28 $66
29 $63	30 $63

Red Roof Inn Norfolk - Portsmouth

Prices for Red Roof Inn Norfolk - Portsmouth

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed, Smoking

Deluxe Room, 2 Double Beds, Smoking

Superior Room, 1 King Bed

Deluxe Room, 2 Double Beds

Deluxe Room, 1 King Bed

Superior Room, 1 King Bed, Accessible

Superior Room, 1 King Bed, Smoking

Guest reviews of Red Roof Inn Norfolk - Portsmouth

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

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FAQs about Red Roof Inn Norfolk - Portsmouth

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