Is parking available at the property?

Free self parking is available on-site, but it is limited. An uncovered extended parking fee of USD 10 per day applies for additional parking needs.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Does the property allow pets?

Pets are allowed in specific rooms only, with a fee of USD 75.00 per pet, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding room accessibility may vary.

What is the location of the property in relation to key landmarks?

The hotel is conveniently located near Burlington International Airport (2.1 km), University of Vermont (1.6 km), and University Mall (1.0 km). It is within a 5-minute drive of these attractions.

What are the policies for guests staying with children?

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Holiday Inn Express South Burlington - Downtown by IHG | Book like an insider

What guests think

At Holiday Inn Express South Burlington - Downtown by IHG, guests often praise very clean, recently updated rooms and friendly service, and appreciate the practical location near the airport, UVM, and downtown for short stopovers or campus and city visits.

Comfortable beds and an airport shuttle or complimentary Uber support early flights. Common downsides include thin walls, slamming hallway doors, and intermittent noise from neighboring rooms or the street. Guests also report occasional maintenance or service lapses—such as AC, TV, or hot water issues—and housekeeping delays. Breakfast feedback is mixed, but overall expect a practical, airport-friendly base for short stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Airport access is easy with a shuttle or arranged Uber; several guests found this helpful for early flights. Laundry is available, the gym gets positive notes, the outdoor pool was closed during multiple stays, and parking policies felt inconsistent.

Related guest reviews

10

Lynn

Nov 27, 2025

·

Stayed 1 night

Airport shuttle!

8

Amy

Feb 16, 2025

·

Stayed 1 night

A bit more expensive than usual but a nice hotel with a shuttle to the airport which is rare in Vermont.

6

Terry

May 28, 2025

·

Stayed 1 night

The staff in the hotel were friendly. However the driver of the shuttle left at 0423 we were scheduled for 430. So we had to wait for 20 minutes till the next shuttle. Other than that it was a nice overnight stay. The hotel also charges for parking which was a surprise.

10

Joyce

Oct 14, 2025

·

Stayed 3 nights

Excellent laundry facility for travelers

8

Kristen

May 12, 2025

·

Stayed 3 nights

Clean hotel, air conditioning was loud qe did not complain, we just opened window. Breakfast was good and gym was decent.

10

Tiffany

Feb 7, 2025

·

Stayed 1 night

The shuttle service to and from airport helped tremendously. And, the staff was nice and room was clean.

8

Aimee

Nov 6, 2025

·

Stayed 1 night

I stayed just overnight to catch an early flight. Room was spotless and the hotel arranged the uber.

8

Michelle

Jul 13, 2025

·

Stayed 2 nights

Overall, clean facility. Breakfast was good as well. Only wish the outdoor pool was open

10

Sheryl

Oct 13, 2025

·

Stayed 1 night

Didn’t have shuttle service as advertised when I booked, so they paid for Uber for us. Extremely accommodating

10

bill

Jan 11, 2025

·

Stayed 1 night

They provided transportation to Burlington airport at 4:30am.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a strong point across reviews, with many describing rooms and common areas as very clean. A number of guests reported housekeeping delays or misses and occasional odors or water discoloration.

Related guest reviews

4

Katherine

May 30, 2025

·

Stayed 1 night

There were literal bags of trash in the hallway. The room on the first floor and the hallway both gave prison vibes.

10

Carmen

Oct 19, 2025

·

Stayed 2 nights

We stayed two nights. The trash in our room was not picked up during our stay.

10

Jerod

Jun 17, 2025

·

Stayed 1 night

Very clean!

4

patricia

Aug 11, 2025

·

Stayed 1 night

The bath water was brown with brown sediment. No way anyone should use this. Holiday Inn should be embarrassed.

10

Edita

Sep 4, 2025

·

Stayed 2 nights

Clean room. Friendly staff. Great location!

6

Alice

Sep 29, 2025

·

Stayed 2 nights

We paid over$350 for this very average room. No coffee maker. The big surprise was no housekeeping during our 2 night stay! Would not stay there again.

8

Diane

Oct 15, 2024

·

Stayed 3 nights

I stayed for 3 nights and never had my room cleaned. Their answer to this was that they were understaffed and the hotel was fully booked. No discount was offered. I had to request towels and coffee pods every day. We the did enjoy the breakfast options.

10

David

Oct 27, 2025

·

Stayed 1 night

Clean hotel, good nights sleep!

10

Margaret

Nov 28, 2025

·

Stayed 2 nights

Super clean. Friendly staff

6

Heather

Aug 26, 2024

·

Stayed 1 night

Entire first floor of building smelled like cigarette smoke. Inside and out! Also our window was not locked when we arrived plus we noticed the screen frame to window was broken.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are updated and comfortable, with modern showers and good beds. Recurring drawbacks include thin walls and slamming doors causing noise, plus intermittent in-room issues like noisy or faulty AC and TVs.

Related guest reviews

4

Jack

Nov 23, 2025

·

Stayed 2 nights

The first night of the stay we were woken constantly by the outside door near or room. It slammed shut so often we requested a change of rooms for the second night. Night 2 was a little better but was still very disrupted by the 3rd floor guests being very loud early in the morning. The noise needs to be controlled better and quiet hours enforced based on the amount we paid to stay for just 2 nights

10

Sharon

Nov 12, 2024

·

Stayed 1 night

If all you need is a nice quiet place to spend the night you will not be disappointed in this property. It has everything you need to get a good nights sleep. It has USB ports to charge phones as well as a wireless charger. Fridge and microwave are below the TV area. Conveiniently located near I89 and UVM Medical center as well as shopping center. It had a breakfast included which had cereal, eggs,sausage, toast, english muffins , apple juice, coffee as well as apples, yogurt, muffins, danishes when we stayed.

6

Kathryn

Sep 19, 2025

·

Stayed 1 night

I’ll start by saying we checked in late so dining options in the area were limited. The tv in our room did not work and the man at the front desk told me to call the tv service provider myself (at 11pm) to troubleshoot the problem. That didn’t work so we asked to be switched to a different room. We were told that many of the rooms had TVs that didn’t work so he couldn’t guarantee a working tv in the new room. Not something you want to hear when you pay a decent amount for a room.

4

Alejandra

Jun 8, 2025

·

Stayed 1 night

A/C and TV did not work and front desk said she couldn’t do anything since the maintenance guy was coming the following day. Room was roasting!

10

Casey

Sep 4, 2024

·

Stayed 1 night

Enjoyed the style and furniture of the room. Bathroom and bed were very nice.

6

Katelyn

Jul 16, 2025

·

Stayed 1 night

Walls are very thin! You can hear everything the people around you are doing, using the toilet, showering, talking. It felt like they were in my room. I barely slept due to being woken up every hour

10

Stephen

Jul 23, 2025

·

Stayed 1 night

Excellent room (clean, spacious, quiet, well-lit) with a new clean bathroom and absolutely fantastic shower. I also like how conscientious the hotel is regarding sustainability and recycling. All in all a great hotel, highly recommended.

8

Phil

Oct 30, 2025

·

Stayed 1 night

Staff was courteous, though perhaps inexperienced. Room was clean and comfortable. Hallway door slammed all night.

6

joseph

Oct 10, 2025

·

Stayed 1 night

Air conditioner was very noisy

8

ANDREA GRACE

Jul 20, 2025

·

Stayed 1 night

Clean room, comfortable bed. Staff was friendly and efficient and the breakfast was good. Our room fronted the main road and was noisy at night so next time we would opt for a rear facing room.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, accommodating, and helpful (early check-ins and ride arrangements). Service can be inconsistent at times, with occasional rudeness, slow or understaffed front desk, missed wake-up calls, and unresolved maintenance or billing issues.

Related guest reviews

2

Blair

Aug 25, 2024

·

Stayed 1 night

I asked for a wake-up call and you didn’t do it. As a result I missed my flight and had to reschedule several hours later and pay a penalty to American Airlines.

10

Dee

Dec 15, 2025

·

Stayed 1 night

Check-in went smooth, room clean. Front desk clerk very helpful and friendly - we asked for additional towels and linen for the couch. She quickly accommodated our request while continuing to be extremely friendly. Later that evening, she was outside shoveling the snow to keep the walkways safe. Breakfast however, was terrible - no orange juice (only an orange blend or something terrible), there was only veggie omlets available - not everyone likes veggies in their omlet. I was able to have an english muffin and a small yogurt but my niece, who was really looking forward to breakfast (there were several hot dishes seen but they were empty) didn't have anything and was very disappointed. No scrambled eggs, no bacon nothing. I would strongly recommend either stating very limited breakfast or have breakfast available (hot dishes). We stayed in December - very cold outside and would have preferred a hot meal for breakfast.

2

Anita

Mar 31, 2025

·

Stayed 1 night

The young man at the desk was incapable of communicating with the public. He was at the desk at 5 pm on Sunday 3/30. He sent the shuttle to the airport to pick me up after I dropped off my rental car. I confirmed this with him in person and by phone. I asked if I should stand under the shuttle sign at BTV and he said yes "the shuttle area". After 45 minutes waiting in the freezing cold I called him back. A woman answered and said that an Uber went to pick me up and I was not in the Uber area. I called the desk again as they said another was sent. No show this time. I ordered an Uber on my own. On returning to the hotel the young man would not admit his error nor offer any apology... He just kept claiming that he sent an uber. There was no Uber nor shuttle ever sent. I paid for my own Uber

4

John

Sep 18, 2024

·

Stayed 1 night

We got double billed for a pre-paid room and it took weeks and several phone calls to finally get the charges reversed.

10

Sheryl

Oct 1, 2025

·

Stayed 1 night

Staff was extremely helpful.

4

Caitlin

Oct 29, 2025

·

Stayed 3 nights

The receptionist with long blonde hair was rude & condensing. I will not stay here again. I had to extend my stay until 28th. This is when I had to interact with the receptionist, It would have been easier to check out and go to another hotel.

10

Cyndy

Oct 13, 2025

·

Stayed 1 night

Guy at check-in (I forget his name) was so helpful Got me an early checkin so I could store my bag safely and go see my granddaughter. Also set up an Uber for me.

10

julie

Jan 12, 2026

·

Stayed 1 night

Checking in with EJ was a dream. He had an international couple checking in before me. They were complicated but he just switched to another computer and started checking me in at same time. He even asked if I had any preference on room assignment. I have NEVER been asked that before ANYWHERE!

10

Lee

Aug 28, 2024

·

Stayed 2 nights

Staff was amazing

2

Patrick

Dec 29, 2024

·

Stayed 1 night

Dirty and hotel name is wrong on website Front desk couldn’t find reservation

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AI-generated summary based on recent guest reviews

Location

Very convenient to BTV, UVM, and a short drive to downtown, with restaurants and stores nearby. Some guests noted area or road noise and that walking to downtown is impractical; a car or ride share helps.

Related guest reviews

10

Jonathan

Oct 27, 2025

·

Stayed 3 nights

Convenient location for travel in and around Burlington

10

Beth

Jun 22, 2025

·

Stayed 1 night

Quiet. Close to dining. Near the airport.

10

Michael

Feb 26, 2026

·

Stayed 3 nights

Accommodating staff after I got snowed in for an additional three nights. Great location, half way between UVM and airport. Love the unlimited coffee, tea and hot chocolate. Good free breakfast and free parking. Will stay again.

10

Loriann

Aug 13, 2025

·

Stayed 4 nights

Great location to downtown and close to airport. Staff was very friendly and accommodating.

8

Kate

Dec 8, 2025

·

Stayed 1 night

Close to Higher Ground. Perfect to stay after a show!

8

Shelby

May 17, 2025

·

Stayed 1 night

Clean and convenient, close to downtown

10

Elizabeth

Aug 30, 2025

·

Stayed 1 night

Great place to stay and cloae to downtown

10

Haig

Aug 15, 2025

·

Stayed 3 nights

The best part was being 10 min away from airport and downtown , U. Of Vermont and Shelburne Museum .

10

Brian

Oct 27, 2025

·

Stayed 2 nights

Good location between airport and downtown. Has been kept up nicely.

10

Lisa

Oct 13, 2025

·

Stayed 2 nights

Still uber to downtown. It’s not the neighborhood.. it’s the walk.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: many enjoy the free hot options and coffee, while others report limited variety, items not replenished, crowded seating, equipment outages, or no early grab-and-go for early flights.

Related guest reviews

8

Christine

Jul 13, 2025

·

Stayed 2 nights

It was a good room clean, great shower, provided shampoo/conditioner. But itnis a very basic hotel. Breakfast was not good at all. Old baked goods.

8

Dawn Carol

Dec 29, 2024

·

Stayed 2 nights

Breakfast food ran out by 8:00an. Seemed short staffed or new staff and waited 15 minutes before fresh food was replenished. Coffee even ran out. Noisy children allowed to run up/down hallway at 10pm. Right near check in desk and wondered why staff would not have said something. Also, same employee was cleaning rooms and working to run food to dining area. Hopefully that was just a temp situation. Felt bad for her.

10

Dee

Dec 15, 2025

·

Stayed 1 night

Check-in went smooth, room clean. Front desk clerk very helpful and friendly - we asked for additional towels and linen for the couch. She quickly accommodated our request while continuing to be extremely friendly. Later that evening, she was outside shoveling the snow to keep the walkways safe. Breakfast however, was terrible - no orange juice (only an orange blend or something terrible), there was only veggie omlets available - not everyone likes veggies in their omlet. I was able to have an english muffin and a small yogurt but my niece, who was really looking forward to breakfast (there were several hot dishes seen but they were empty) didn't have anything and was very disappointed. No scrambled eggs, no bacon nothing. I would strongly recommend either stating very limited breakfast or have breakfast available (hot dishes). We stayed in December - very cold outside and would have preferred a hot meal for breakfast.

8

Arie

Dec 29, 2025

·

Stayed 1 night

La salle à manger de petit déjeuner est vraiment petite et n’est pas efficace, pas assez de places assises , une seule personne pour aider les clients n’est pas suffisant et aussi manque de variétés et les quantités étaient insuffisantes

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8

Erin

Aug 30, 2025

·

Stayed 1 night

It room was grest. Without question the worst breakfast I’ve ever had maybe the worst meal I’ve ever had. I worked in schools for over 30 yrs and ate the food every day. The breakfast was terrible !!!!

10

Graciela

Sep 28, 2025

·

Stayed 1 night

Great staff; good breakfast; clean. We enjoyed our stay

8

Gerald

Aug 28, 2024

·

Stayed 1 night

Choose property for airport shuttle and continental breakfast. Breakfast didn’t start until 7 am, our shuttle was at 5am fit a7am flight. Only coffee available. No fruit, yogurt, or anything for early travelers.

6

Jacob

Jul 2, 2025

·

Stayed 2 nights

I’m almost positive that this property listed having a pool when I booked, but the pool was unavailable during our visit. They no longer show that the property has a pool. The breakfast buffet was pretty good the first day, but the selection was awful the second day. The pancake maker wasn’t working our entire stay. Room itself was pretty good. The guests above us were pretty noisy as well.

10

Sabrina

Oct 6, 2025

·

Stayed 2 nights

Our room was so clean ! The front desk staff was so nice and even texted me during our trip to make sure we were happy with our experience. The continental breakfast was one of the best I’ve ever seen !

10

Veronica

Sep 3, 2025

·

Stayed 1 night

Very clean and spacious. Great shower! Friendly staff. Breakfast included - amazing delicious cinnamon rolls!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $135	4 $108	5 $111	6 $161	7 $168
8 $108	9 $108	10 $104	11 $119	12 $122	13 $172	14 $147
15 $121	16 $111	17 $111	18 $117	19 $126	20 $156	21 $134
22 $119	23 $116	24 $111	25 $113	26 $129	27 $143	28 $138
29 $115	30 $116

Su	Mo	Tu	We	Th	Fr	Sa
		1 $103	2 $117	3 $91	4 $139	5 $104
6 $94	7 $96	8 $100	9 $84	10 $117	11 $139	12 $103
13 $125	14 $112	15 $112	16 $113	17 $112	18 $135	19 $139
20 $125	21 $105	22 $117	23 $128	24 $112	25 $143	26 $110
27 $126	28 $128	29 $96	30 $90	31 $131

Holiday Inn Express South Burlington - Downtown by IHG

About this property

Location

Room options

Standard Room, 2 Queen Beds

Standard Room

Suite, 1 Bedroom

Standard Room, 1 King Bed, Mobility Accessible (Accessible Shower)

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Shower)

Standard Room, 1 King Bed, Mobility Accessible (Accessible Bathtub)

Standard Room, 1 King Bed with Sofa Bed

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Guest reviews of Holiday Inn Express South Burlington - Downtown by IHG

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express South Burlington - Downtown by IHG

Prices for upcoming dates