Is parking available at the property?

Free self-parking is available on-site, but it is limited. Parking height restrictions apply.

Does the hotel allow pets?

Pets are allowed with a pet deposit of USD 50 per stay and a fee of USD 5 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:00 PM, and check-out is by 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features does the hotel offer?

The property features elevators and step-free entrances, making it accessible for guests with disabilities. Wheelchair-accessible facilities are available in public areas and rooms.

What is the location of the hotel in relation to nearby attractions?

The hotel is located in Brownsville, within a 5-minute drive of Sunrise Mall and Valley Baptist Medical Center. It is approximately 1.5 miles from Cinemark Sunrise Mall and 1.8 miles from Resaca de la Palma Battlefield.

What are the hotel's policies regarding children?

Up to 2 children aged 17 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

WoodSpring Suites Brownsville Hotel

Average nightly price at WoodSpring Suites Brownsville by month, last 12 months (USD)
Month	Average price
January	$59
February	$61
March	$63
April	$61
May	$61
June	$62
July	$63
August	$63
September	$63
October	$60
November	$60
December	$63

What guests think

Reviews for WoodSpring Suites Brownsville highlight serious cleanliness concerns such as roaches, strong odors, and worn fixtures, paired with inconsistent service including absent front desk staffing, slow check‑in, and limited housekeeping, though some guests did note friendly staff.

Rooms were often noisy and some beds uncomfortable, while a few reviewers found the rooms spacious. Property-wide renovations and occasional elevator problems were noted. The location is convenient to dining and shopping, though a few guests felt the environment was not very safe. Expect budget basics with significant trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several reviews noted ongoing renovations and elevator issues; some common areas appeared worn, and occasional operational problems like door key failures were mentioned.

Related guest reviews

6

Yecenia

Dec 17, 2024

·

Stayed 2 nights

Never cleaned my room plus elevator wasn’t working

2

Lewis

Dec 6, 2024

·

Stayed 1 night

It was under construction. The front person was not pleasant. Tried checking out early and there is a phone located in the lobby to call front desk, the phone was not connected. Tried calling hotel main phone and dial reception and the call would get disconnected after one ring. Called several times. Gave up and put the key card between the counter and the rolling counter door, hoping they checked us out!

4

Noemi

Mar 12, 2023

·

Stayed 2 nights

We stayed here before tried to give them a second chance. Never again We had to get three sets of cards the first day. They wouldn’t work on the entry door and would on the room or vice verse. The sheets and pillow cases were very dirty they had blood and chocolate on them. Grandson walked barefooted and his feet were black from the dirt

4

Olive

Apr 30, 2023

·

Stayed 1 night

There was no registration clerk for about 30-35 minutes. I have to call the hotline to report that no one was at the desk. I was placed on hold for more than 7 minutes. I have to re- dial the hotline, I have to call the hotel number. I spoke to hotel clerk and he said he was on his way but it took another 5-8 minutes The door behind the front desk was wide open and it is showing the dirty laundry linens to be washed. It is disappointing to see how disorganize behind the front door. I was ready to leave but I already prepaid my stay. The clerk lied to the hotline person and I heard him say”it is not true, she is right here”. I know he was referring to me. There were other guests behind me also waiting to check in. Actually when I was coming in to the building, there were 4 guys already at the front office waiting to check in but because there was no one there they left. When the office clerk arrive, I asked him if he was the only one working and he said “yes, and the National guards are coming tomorrow”. I don’t feel comfortable recommending this place to others as I don’t want them to experience what I had experienced. Actually, the price is not comparable to other hotels, especially the check in service and the office presentation.

10

Bobi

Jul 31, 2023

·

Stayed 1 night

Sign at check in says property is currently undergoing renovations. Interior of the building has a smell to it. Deep cleaning should help with that. Room did smell the same as downstairs interior. Outlet cover was missing in bathroom. Did see live cockroach on fridge door seal when I opened fridge to put my sodas in.

2

David

Dec 3, 2023

·

Stayed 3 nights

Not a very appealing look from the outside. Had an uncomfortable feeling when we arrived. Not at all what I expected. We had previously stayed at the Home Wood Suites and that was what I expected. It was downhill from that; they did not honor my reservation even though I had a copy of my confirmation.

6

Brandon

Jun 25, 2024

·

Stayed 1 night

I liked the location. However, the property allows smoking and the white towels were stained and grimey.

2

Ashley

Aug 13, 2023

·

Stayed 1 night

It smells bad , the restroom was durty Cocaroach on the bed alive The lobby was closed at all time even to go and check out , On the roof it was green spots Very bad experience

2

Daniella

Dec 24, 2022

·

Stayed 1 night

hotel has a very bad smell and feels unsafe to stay. women screaming across the hall. elevator seems outdated.

2

Myra

Apr 26, 2023

·

Stayed 1 night

Check-in took about 30-40 minutes. No one is ever at the front desk. The whole place smelled like smoke, hallways, elevator and the room. Cars kept stopping by the front of the hotel to drop off stuff or pick up people. Don’t take your family there. Not safe.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests reported poor hygiene and maintenance, including cockroaches, strong odors (including smoke), stained linens, mold, and rusted or broken fixtures. Housekeeping was often described as insufficient.

Related guest reviews

4

sherrie

Mar 16, 2023

·

Stayed 6 nights

The stove was filthy and had burnt food stuck on it. thee was grime around the kitchenette sink. The tub had black stuff in it and the same black stuff was on the floor in the bathroom as well.

4

Oscar

May 21, 2023

·

Stayed 1 night

I did not like the fact that the entire property, mainly the room smell so much like smoke.

2

Anita

Jun 29, 2024

·

Stayed 1 night

The room was dirty. The shower was not cleaned. There was dirt in the bottom of the shower when we walked to the door and we opened it roaches went everywhere and then we go inside and there’s cockroaches crawling on the wall in the bathroom sink on the counter. It was disgusting.

2

Brenda

Jul 31, 2023

·

Stayed 1 night

This property was dirty. It was stinky. There were cockroaches everywhere. The shower didn’t work and there were signs everywhere that said No Smoking, yet it smelled like cigarettes and there were ash trays in the room.

4

Noemi

Mar 12, 2023

·

Stayed 2 nights

We stayed here before tried to give them a second chance. Never again We had to get three sets of cards the first day. They wouldn’t work on the entry door and would on the room or vice verse. The sheets and pillow cases were very dirty they had blood and chocolate on them. Grandson walked barefooted and his feet were black from the dirt

2

Kevin Johan

Dec 23, 2024

·

Stayed 1 night

Roaches galore. Bad stench in entire hotel.

6

Brandon

Jun 25, 2024

·

Stayed 1 night

I liked the location. However, the property allows smoking and the white towels were stained and grimey.

2

Ashley

Aug 13, 2023

·

Stayed 1 night

It smells bad , the restroom was durty Cocaroach on the bed alive The lobby was closed at all time even to go and check out , On the roof it was green spots Very bad experience

2

Julianne

Jul 25, 2024

·

Stayed 1 night

The room was disgusting. There were bugs, mold, and nasty counter tops.

2

Carlos

Dec 15, 2024

·

Stayed 7 nights

Wish i had checked reviews, it was nasty and dirty. The room had cockroaches and no towels.

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AI-generated summary based on recent guest reviews

Rooms

Rooms were frequently noisy and some guests found the beds uncomfortable, while a few praised the spacious layout.

Related guest reviews

10

Aaron

Aug 5, 2023

·

Stayed 6 nights

I liked that is was nice and spacious in the room and the staff is friendly and helpful.

2

Jessica

Mar 19, 2023

·

Stayed 7 nights

The smell was horrIble so bad that i had to open my windows which made the stay even more horrible because of the non stop noise

10

Darlene

Sep 29, 2023

·

Stayed 1 night

The room was very spacious and had a comfortable full size bed.

6

Marisol

Oct 1, 2024

·

Stayed 1 night

The only issue I had was that I booked a room with a sofa bed, and upon arrival they told me those were sold out, we had to cramp in the bed

6

Delappe

Apr 8, 2023

·

My stay was unfortunate…some of the other tenants in the building were unscrupulous…up all night screaming…traffic all night. I payed for 28 days but left half way through. I had heard that they where having issues and dealing with it. The staff where wonderful, though. I felt safe…just hard to relax.

8

Martin

Jun 15, 2025

·

Stayed 16 nights

They need improved on the internet/wifi...

2

Nora

Jan 2, 2024

·

Stayed 2 nights

Too much noise everywhere no order whatsoever

6

Georgina

Aug 11, 2025

·

Stayed 3 nights

Like my Dad always said. You get what you paid for. So that is how I would respond to. I got whatever paid for. Not the most comfortable bed but it was ok. Bare necessities however, I thought it would have dishes etc.

2

Myra

Apr 26, 2023

·

Stayed 1 night

Check-in took about 30-40 minutes. No one is ever at the front desk. The whole place smelled like smoke, hallways, elevator and the room. Cars kept stopping by the front of the hotel to drop off stuff or pick up people. Don’t take your family there. Not safe.

6

Jose Pablo

Jun 1, 2023

·

Stayed 1 night

Its ok for a 1 night stay, but could be much better

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service feedback is mixed: repeated reports of absent or slow front desk support, limited housekeeping, and refund or cancellation difficulties, alongside several mentions of friendly, helpful staff.

Related guest reviews

2

Lewis

Dec 6, 2024

·

Stayed 1 night

It was under construction. The front person was not pleasant. Tried checking out early and there is a phone located in the lobby to call front desk, the phone was not connected. Tried calling hotel main phone and dial reception and the call would get disconnected after one ring. Called several times. Gave up and put the key card between the counter and the rolling counter door, hoping they checked us out!

4

Cruz

Jun 9, 2025

·

Stayed 2 nights

No service. No one ever in the front. You had to take care of your own trash. Never in my life have i ever experienced that. First and last time i ever stay here.

2

Fernando

Jan 8, 2025

·

A very unfortunate poor experience at this location. Hotel rooms are worn, appliances full of rust, and one of the worst customer service experiences. When we secured the location through the website, it offered cancellation, but at the property they refused. Definitely a no reccomend from our end.

4

Olive

Apr 30, 2023

·

Stayed 1 night

There was no registration clerk for about 30-35 minutes. I have to call the hotline to report that no one was at the desk. I was placed on hold for more than 7 minutes. I have to re- dial the hotline, I have to call the hotel number. I spoke to hotel clerk and he said he was on his way but it took another 5-8 minutes The door behind the front desk was wide open and it is showing the dirty laundry linens to be washed. It is disappointing to see how disorganize behind the front door. I was ready to leave but I already prepaid my stay. The clerk lied to the hotline person and I heard him say”it is not true, she is right here”. I know he was referring to me. There were other guests behind me also waiting to check in. Actually when I was coming in to the building, there were 4 guys already at the front office waiting to check in but because there was no one there they left. When the office clerk arrive, I asked him if he was the only one working and he said “yes, and the National guards are coming tomorrow”. I don’t feel comfortable recommending this place to others as I don’t want them to experience what I had experienced. Actually, the price is not comparable to other hotels, especially the check in service and the office presentation.

10

Orlando

May 11, 2025

·

Stayed 1 night

We checked in late and they were very friendly

2

Noel Gabriel

Mar 12, 2025

·

Stayed 1 night

Room only had one sheet on the bed. When my son requested a blanket, he was ignored by staff. Staff refused to provide service and was very unfriendly. The room was extremely cold and could not sleep. A blanket could have helped!

2

RIchard

Oct 4, 2024

·

Stayed 1 night

Booking : Terrible customer service regarding cancellation literally two minutes after booking as website defaulted from Brownfield to Brownsville. H.C. was told Property manager WOULD NOT refund the room. If this is the way they full their property I can't imagine that it's managed, maintained and/or would offer any type of services related to the traveller so STAY SOMEWHERE ELSE. Poor service / review choice.

2

Myra

Apr 26, 2023

·

Stayed 1 night

Check-in took about 30-40 minutes. No one is ever at the front desk. The whole place smelled like smoke, hallways, elevator and the room. Cars kept stopping by the front of the hotel to drop off stuff or pick up people. Don’t take your family there. Not safe.

2

emiliano

Apr 24, 2023

·

Stayed 2 nights

We stayed 2 nights and didn't even clean the room and We didn't have no clean towels for the next day.

10

Valentin

Apr 9, 2023

·

Stayed 1 night

Great customer service very friendly and attentive gentleman in front desk

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AI-generated summary based on recent guest reviews

Location

Convenient to restaurants and 24‑hour dining, but several guests felt the area and property environment were noisy and at times unsafe.

Related guest reviews

10

Norman

Sep 7, 2023

·

Stayed 1 night

Having restaurant near bk and Malls

2

Jessica

Mar 19, 2023

·

Stayed 7 nights

The smell was horrIble so bad that i had to open my windows which made the stay even more horrible because of the non stop noise

6

Noemi

Jan 17, 2023

·

Stayed 2 nights

We had one bath towel in the room had to ask for more the next day. TV didn’t work guy at the desk said he didn’t know what was wrong and could only change out the tv told him never mind. Location was ok Denny ha Is open 24 hours ate breakfast when we arrived at 1am

6

Delappe

Apr 8, 2023

·

My stay was unfortunate…some of the other tenants in the building were unscrupulous…up all night screaming…traffic all night. I payed for 28 days but left half way through. I had heard that they where having issues and dealing with it. The staff where wonderful, though. I felt safe…just hard to relax.

2

David

Dec 3, 2023

·

Stayed 3 nights

Not a very appealing look from the outside. Had an uncomfortable feeling when we arrived. Not at all what I expected. We had previously stayed at the Home Wood Suites and that was what I expected. It was downhill from that; they did not honor my reservation even though I had a copy of my confirmation.

6

Brandon

Jun 25, 2024

·

Stayed 1 night

I liked the location. However, the property allows smoking and the white towels were stained and grimey.

2

Daniella

Dec 24, 2022

·

Stayed 1 night

hotel has a very bad smell and feels unsafe to stay. women screaming across the hall. elevator seems outdated.

2

Myra

Apr 26, 2023

·

Stayed 1 night

Check-in took about 30-40 minutes. No one is ever at the front desk. The whole place smelled like smoke, hallways, elevator and the room. Cars kept stopping by the front of the hotel to drop off stuff or pick up people. Don’t take your family there. Not safe.

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AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5 $75	6 $65	7 $67	8 $67	9 $71	10 $71
11 $67	12 $67	13 $66	14 $67	15 $67	16 $72	17 $71
18 $68	19 $67	20 $67	21 $66	22 $68	23 $72	24 $70
25 $67	26 $67	27 $67	28 $68	29 $67	30 $72	31 $72

Su	Mo	Tu	We	Th	Fr	Sa
1 $67	2 $67	3 $66	4 $67	5 $67	6 $72	7 $72
8 $67	9 $67	10 $67	11 $67	12 $68	13 $73	14 $72
15 $68	16 $67	17 $68	18 $67	19 $67	20 $72	21 $72
22 $67	23 $67	24 $67	25 $67	26 $67	27 $72	28 $72
29 $67	30 $67

WoodSpring Suites Brownsville

Prices for WoodSpring Suites Brownsville

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Double Bed, Smoking

Standard Room, 1 Double Bed, Accessible (Roll-In Shower)

Room, 1 Double Bed, Accessible, Smoking

Standard Room, 1 Double Bed

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds, Smoking

Standard Room, 1 Double Bed, Accessible (Bathtub)

Guest reviews of WoodSpring Suites Brownsville

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about WoodSpring Suites Brownsville

Prices for upcoming dates