Econo Lodge Portland Airport

Couldn’t park our uhaul truck on the premises. And overnight the truck gets broken into . The hotel wouldn’t allow us a late check out to wait for roadside assistance… very cold and stoic staff .. horrible HORRIBLE

Toilet didn't work, and no maintenance person was available to fix it. So, I had to use the office bathroom on the 1st floor; I was on the 3rd floor and the elevator didn't work. Then around 3 AM, the fire alarm went off even though there was no fire.

First thing that I did not like was there was no shuttle service to the airport. Second red flag was got checked into the room and the TV didn't work then got moved to another room and the remote control would not work. Will never stay there again.

When I booked online I booked a king suite with jetted tub for $, when I checked in I was given a king suite no jetted tub. When I questioned the front desk I was told the booking was only for a king suite no jetted tub, so I asked if a jetted tub room was available, and it was available but would cost an additional $. So I paid the fee and received the room I originally thought I was getting for $$. I contacted expedias customer support and asked for reimbursement, the first agent Oliver was super helpful but informed me I would have to get a refund from the property. When I asked the property I was told the refund would have to come from Expedia. So I contacted Expedia again and received a much less helpful agent Joelle who told me the refund would have to come from the property, frustrated with the lack of helpfulness I ended the conversation. The next morning when I checked out I inquired again with the property and was again told the refund would have to come from Expedia. So again I contacted an agent Melissa who seemed to already know what I was inquiring about and went straight to work trying to find my refund, she told me the refund was issued the same day I first inquired about it and would be in my account 10-12 days later. I am still waiting for my refund and will not book at that property again and will definitely think twice before using Expedia in the future. Chatting with the agents was the only way I could find help and took over an hour each time.

The staff was so kind. Unfortunately all of the rooms smelled so bad of smoke. We had a small child with us and the staff tried hard to accommodate that and get us the best room without the smoke smell but we toured their 6 available rooms and they all had the smoke smell. As we were checking out another person was complaining that their toilet stopped working that morning. Everything about the room was fine though. There’s no breakfast available and the front desk reception area is closed day and night so you have to go to the side “night” window.

We checked in to our room, tried to watch TV but the sound didn’t work. We went to sleep. We woke up the next morning and drove away.

I reserved a Whirlpool hot tub room and the hot tub didn't work the sink in the room was clogged and when you turn the water on nasty stuff came out of the drain the tile around the hot tub was cracked the ceiling was damaged and looking like it was coming down. Outside of the property was a whole bunch of homeless trash.. when I informed them about the complaints of the room they did nothing but send maintenance up to tell me they can't fix it. I was stuck with a price of a Jacuzzi room and didn't get to use the jacuzzi. Let's not forget they have hidden fees they don't advertise it if you get there before 3:00 p.m. you have to pay $30 early check in and they tax the early check-in so really it's $35 if you come to your room at noon... Which is definitely crazy when they want you out at 11:00 the next day... I knew it was a little sketch when I arrived at the property and you couldn't go into the main office they had to go to a night window on the side to check in.. guests were loud and pouring beer on people's cars from the second level....this was literally just the complete opposite of a relaxing night with the family.and was never reimbursed for anything.

Office personnel nice. The first room smelled like a bottle of pineapple was dumped. The second room had a smashed tv. The third room was run down but we stayed because no refund. Very noisy and rundown.

Room 207 is in front of an “ Out of Order” elevator; so I lucky not to be on third floor. This also is where garbage is kept because of the large number of gnats flying in front of this. Which of course swept into the room and I had to kill a few bugs as they flew in. The DirectTv did not function, The desk person I met first was rude but the second one made up for that. There’s a homeless encampment right outside the gated parking lot. It made me nervous to leave my car there, but it was okay.

Experience was ok. Great for last minute. Room was good sized, but was missing some of the normal items, like conditioner. The elevator was broken so had to take the stairs to the third floor. Staff at check in was friendly and explained the rules and the ins and outs of the fee spread. All in all, i would give it 3.5 stars, with the possibility of staying again, if there were no other options available at the time.

Dirty and smells bad. Dont run the heat/ac smells worse. Likely a homless shelter. Wouldnot recomend

It was a cheap bed to stay in for the night. We paid for two nights but ended up leaving after night one. The breakfast was closed due to COVID supposedly. The property felt safe enough which is a rare thing in Portland. The sheets were stained and dirty. None of the doors closed properly with out extra effort. The two beds have vastly different levels of softness. And watch out for the deposit nearly the same price as the two nights that takes 2-3 business days to get back. Hopefully I get it back.

This motel has this weird thing where they request the ID of all adults staying there. I have never seen that before any place I've ever stayed at. Just make sure everyone has an ID! I was made to stand outside in the freezing snow while everyone's ID was collected from the guy who hated his job and scanned during check in. The elevator was out of service so we trudged up 3 flights in before-mentioned freezing weather. The room did not have the heat on and took a while to warm up. While that could all be forgiven, the bathroom was disgusting and had not been cleaned. Feces and blood smeared on the toilet, and hair in the shower. At least it was close to the airport, right?!

The window check in felt very unsafe. Needing to see everyone's id who was in the party also makes this place feel unsafe. And the room smells terrible.

The lady at the front desk was lovely. However, when I arrived at my room it was not as advertised and reeked of marijuana. The room was absolutely filthy, and felt unsafe. 10/10 would NOT recommend.

While we had high hopes after speaking with the receptionist, upon entering the room we were hit with the smell of mildew. We know the pacific northwest can be wet…but this was drastic as we’ve lived in the PNW for 10 years. Between seeing obvious signs that the cleaning staff ignored cleaning (refrigerator wasn’t cleaned out, used soap was left from previous stay, no refresh of toiletries, trash wasn’t taken out, cobwebs were found in the kitchen), i went to check the bed for any bugs & the dampness & the long term stains on the mattress showed me this isn’t a case of one time cleaning negligence, this is a long-time pattern. We checked out 30mins after arriving, the hotel owner denied a refund & now we are disputing the charge with our bank. This is a place that should be closed down as a health hazard, please stay as far away from this filth as possible. Expedia won’t protect you from making the mistake of staying here, so please look elsewhere…

We arrived at the property in person around 10pm looking for a place to spend just one night in our roadtrip. We made known to the lady in the office that we had two little kids with us and she checked us in. While there was nothing wrong with the room itself, we had a terrible night, because there were prostitutes and noise all night long in the rooms all around us. There was even loud music playing at 3am and then at 6am a drugged woman passed and knocked every room's doors crying and asking for help and someone to open, which in addition to the terrible night, woke up our kids for good. The lady in the front office should have warned us of all this activity that was expected or normal I guess going on for this property and had we known it, we would have never checked in here. The non-smoking room also smelled like smoke and it was just disgusting to think about all else that goes on in that room and around the property on regular basis. The parking lot in the morning was full of trash, from cars that had parked through the night with shady characters who were gone by the morning. We will be asking for a refund and I hope this review is useful to anyone who has any regards for decency and respect, to avoid this hotel at all costs.

We reserved a non smoking room, the first room we were assigned we were hit with an incredibly bad smell of marijuana coming from the room. We went and told the front desk and asked if we could switch rooms because we paid for a nonsmoking room. The guy at the front desk made it seem like it was normal and not a big deal. We got a new “non smoking” room and immediately noticed the cigarette burn marks on the top of the dressers. Along with lingering smell of marijuana. Not impressed and would not recommend staying in this hotel.

It was so bad the room was nasty dirty the floor had garbage I couldn’t take my shoes off it’s just nasty I checked out after an hour being there I didn’t even wanna sleep there and the staff refused to give me a refund very very bad service will never go there again

Stayed there for the night. Room smelled very bad of smoke, couch was dirty and stained with white substance.

Noisy! The walls are super thin.

Great thing is it's right across from the max station

Loud talking and loitering all through the night— including slamming of doors, yelling, nefarious activities in parking lot. Sketchy neighborhood, felt unsafe, besides the fact that we were unable to sleep due to all the loud outdoor happenings all throughout the night & into the morning.

First of all we didn't like anything about this place. The lock on the door would not lock, the toilet kept backing up on us, the faucet on the sink was too short to reach the sink and very hard to turn on. There were outlets without face plates and not enough outlets to plug anything into. You couldn't go into the lobby because it was locked all the time and filled with nothing but junk in there. I could go on and on but I hope you get the idea of how bad it was.

I recently lost my place to live after my son passed away this last February. I don't have family or even many friends to fall back on so my ESA King and I have been toughing it out! So I decide we need a break and rented us a nice cozy room for four days! We deserve it. King is loving the nice big soft bed!

Office personnel nice. The first room smelled like a bottle of pineapple was dumped. The second room had a smashed tv. The third room was run down but we stayed because no refund. Very noisy and rundown.

Jaccuzzi in room

Train noise early in the morning like 4 to 5 am was crazy.

Great for prostitutes and drug dealers if they are working. My daughter and I had an early flight and booked the EconoLodge because of the airport location. I tried to make it work because the stay was nonrefundable, but it was impossible. The pictures on the listing reflect some idealized version of the property. The layout is the same, but it is in disrepair and feels sketchy as soon as you drive onto the premises. The locked lobby--check-in is through the night window at 9 p.m.--doesn't inspire confidence. Seeing two prostitutes in the parking lot was close to the final straw but I really wanted to make it work because we had prepaid. The room next door to ours had multiple bags of trash stacked outside the door. Our room felt clean-ish, but uncomfortable--it felt like we had checked into some rough hostel. And the door did not lock. The bolt would not turn, the bar lock at the top had two loose screws that I could probably have popped off if I was so inclined, and then I discovered we could open the door from the outside just by pushing on it. So back to the front desk to get another room, as I tried to honor our reservation. The second room felt even worse and the bar lock was missing completely. We left. Anyone this "motel" should read the Google reviews (which I wish I had done) and consider the Best Western Pony Soldier Inn which is only a block away but is in great condition, and is SAFE. The one bright spot was the woman who checked us in and tried to make it work

Experience was ok. Great for last minute. Room was good sized, but was missing some of the normal items, like conditioner. The elevator was broken so had to take the stairs to the third floor. Staff at check in was friendly and explained the rules and the ins and outs of the fee spread. All in all, i would give it 3.5 stars, with the possibility of staying again, if there were no other options available at the time.

The wonderful person who checked me in had impeccable customer service, a friendly smile goes a long way 😊 She was welcoming and was very attentive, professional and helpful. I would recommend her for management and a raise. The service was really that great. I travel a lot, and oftentimes check-ins are just very generic and robotic. As many business transactions are. But when a arriving after a long trip, and you're tired and hot as this week was, that extra mile and a little smile goes a long way to make it feel like a welcoming place to lay your head down. Don't forget her raise you can tell the date and time I checked in. Would be ashamed to lose such a valued employee, and I am sure you agree.

This motel has this weird thing where they request the ID of all adults staying there. I have never seen that before any place I've ever stayed at. Just make sure everyone has an ID! I was made to stand outside in the freezing snow while everyone's ID was collected from the guy who hated his job and scanned during check in. The elevator was out of service so we trudged up 3 flights in before-mentioned freezing weather. The room did not have the heat on and took a while to warm up. While that could all be forgiven, the bathroom was disgusting and had not been cleaned. Feces and blood smeared on the toilet, and hair in the shower. At least it was close to the airport, right?!

Kept my deposit

My stay was horrible. The front desk clerk was unprofessional and informed someone pretending to be a concerned friend of mine my room number and it was an overall terrible experience.

The manager and staff were very nice and helpful. I had to extend my stay and he met my price. I had to stay practically the entire day and I have healthcare equipment that moved with me Very helpful and the maid took her time while I awaited a cab as I needed an electrical outlet. The cab was something else and we all got frustrated. Thank you Econo Lodge.

While we had high hopes after speaking with the receptionist, upon entering the room we were hit with the smell of mildew. We know the pacific northwest can be wet…but this was drastic as we’ve lived in the PNW for 10 years. Between seeing obvious signs that the cleaning staff ignored cleaning (refrigerator wasn’t cleaned out, used soap was left from previous stay, no refresh of toiletries, trash wasn’t taken out, cobwebs were found in the kitchen), i went to check the bed for any bugs & the dampness & the long term stains on the mattress showed me this isn’t a case of one time cleaning negligence, this is a long-time pattern. We checked out 30mins after arriving, the hotel owner denied a refund & now we are disputing the charge with our bank. This is a place that should be closed down as a health hazard, please stay as far away from this filth as possible. Expedia won’t protect you from making the mistake of staying here, so please look elsewhere…

When I booked online I booked a king suite with jetted tub for $, when I checked in I was given a king suite no jetted tub. When I questioned the front desk I was told the booking was only for a king suite no jetted tub, so I asked if a jetted tub room was available, and it was available but would cost an additional $. So I paid the fee and received the room I originally thought I was getting for $$. I contacted expedias customer support and asked for reimbursement, the first agent Oliver was super helpful but informed me I would have to get a refund from the property. When I asked the property I was told the refund would have to come from Expedia. So I contacted Expedia again and received a much less helpful agent Joelle who told me the refund would have to come from the property, frustrated with the lack of helpfulness I ended the conversation. The next morning when I checked out I inquired again with the property and was again told the refund would have to come from Expedia. So again I contacted an agent Melissa who seemed to already know what I was inquiring about and went straight to work trying to find my refund, she told me the refund was issued the same day I first inquired about it and would be in my account 10-12 days later. I am still waiting for my refund and will not book at that property again and will definitely think twice before using Expedia in the future. Chatting with the agents was the only way I could find help and took over an hour each time.

It was so bad the room was nasty dirty the floor had garbage I couldn’t take my shoes off it’s just nasty I checked out after an hour being there I didn’t even wanna sleep there and the staff refused to give me a refund very very bad service will never go there again

Wasn't too bad at all, the front desk Lady was super sweet and she made sure to be as helpful as possible in every way 💝

Experience was ok. Great for last minute. Room was good sized, but was missing some of the normal items, like conditioner. The elevator was broken so had to take the stairs to the third floor. Staff at check in was friendly and explained the rules and the ins and outs of the fee spread. All in all, i would give it 3.5 stars, with the possibility of staying again, if there were no other options available at the time.

Pretty chill place nice workers it's the basics but great if your using public transportation

Great thing is it's right across from the max station

Loud talking and loitering all through the night— including slamming of doors, yelling, nefarious activities in parking lot. Sketchy neighborhood, felt unsafe, besides the fact that we were unable to sleep due to all the loud outdoor happenings all throughout the night & into the morning.

We arrived at the property in person around 10pm looking for a place to spend just one night in our roadtrip. We made known to the lady in the office that we had two little kids with us and she checked us in. While there was nothing wrong with the room itself, we had a terrible night, because there were prostitutes and noise all night long in the rooms all around us. There was even loud music playing at 3am and then at 6am a drugged woman passed and knocked every room's doors crying and asking for help and someone to open, which in addition to the terrible night, woke up our kids for good. The lady in the front office should have warned us of all this activity that was expected or normal I guess going on for this property and had we known it, we would have never checked in here. The non-smoking room also smelled like smoke and it was just disgusting to think about all else that goes on in that room and around the property on regular basis. The parking lot in the morning was full of trash, from cars that had parked through the night with shady characters who were gone by the morning. We will be asking for a refund and I hope this review is useful to anyone who has any regards for decency and respect, to avoid this hotel at all costs.

Room was clean but smell of cannabis everywhere, prostitutes and pimps coming and going, rough neighborhood so unable to go for a walk...

It was in a bad state of disrepair. I didn’t feel safe in that location and didn’t feel the amenities warranted the price. I trusted the name but didn’t get the level of quality I would expect from choice hotels

It was horrible. The room sucked I was around to many people there were bums and hookers outside. I was told it's not safe to even keep my car here. We had a guy partying all night. Loud music and they were prank calling us. Bad experience.

Train noise early in the morning like 4 to 5 am was crazy.

Room 207 is in front of an “ Out of Order” elevator; so I lucky not to be on third floor. This also is where garbage is kept because of the large number of gnats flying in front of this. Which of course swept into the room and I had to kill a few bugs as they flew in. The DirectTv did not function, The desk person I met first was rude but the second one made up for that. There’s a homeless encampment right outside the gated parking lot. It made me nervous to leave my car there, but it was okay.

Great for prostitutes and drug dealers if they are working. My daughter and I had an early flight and booked the EconoLodge because of the airport location. I tried to make it work because the stay was nonrefundable, but it was impossible. The pictures on the listing reflect some idealized version of the property. The layout is the same, but it is in disrepair and feels sketchy as soon as you drive onto the premises. The locked lobby--check-in is through the night window at 9 p.m.--doesn't inspire confidence. Seeing two prostitutes in the parking lot was close to the final straw but I really wanted to make it work because we had prepaid. The room next door to ours had multiple bags of trash stacked outside the door. Our room felt clean-ish, but uncomfortable--it felt like we had checked into some rough hostel. And the door did not lock. The bolt would not turn, the bar lock at the top had two loose screws that I could probably have popped off if I was so inclined, and then I discovered we could open the door from the outside just by pushing on it. So back to the front desk to get another room, as I tried to honor our reservation. The second room felt even worse and the bar lock was missing completely. We left. Anyone this "motel" should read the Google reviews (which I wish I had done) and consider the Best Western Pony Soldier Inn which is only a block away but is in great condition, and is SAFE. The one bright spot was the woman who checked us in and tried to make it work

It was a cheap bed to stay in for the night. We paid for two nights but ended up leaving after night one. The breakfast was closed due to COVID supposedly. The property felt safe enough which is a rare thing in Portland. The sheets were stained and dirty. None of the doors closed properly with out extra effort. The two beds have vastly different levels of softness. And watch out for the deposit nearly the same price as the two nights that takes 2-3 business days to get back. Hopefully I get it back.

The staff was so kind. Unfortunately all of the rooms smelled so bad of smoke. We had a small child with us and the staff tried hard to accommodate that and get us the best room without the smoke smell but we toured their 6 available rooms and they all had the smoke smell. As we were checking out another person was complaining that their toilet stopped working that morning. Everything about the room was fine though. There’s no breakfast available and the front desk reception area is closed day and night so you have to go to the side “night” window.