Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.

Does the property allow pets?

Pets are allowed in specific rooms only, with a fee of USD 20.00 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 6:00 AM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What is the location of the property in relation to key landmarks?

The property is located in the heart of Crossville, within a 5-minute drive of Stonehaus Winery and Woodmere Mall Shopping Center. It is approximately 3.9 miles from Deer Creek Golf Club and 4.2 miles from Palace Theater.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available from May 1 to September 3, with access from 9:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of USD 10.00 per night. Advance request or confirmation is required for rollaway beds.

Quality Inn Crossville Near Cumberland Mountain Park

Average nightly price at Quality Inn Crossville Near Cumberland Mountain State Park by month, last 12 months (USD)
Month	Average price
January	$58
February	$62
March	$77
April	$79
May	$84
June	$87
July	$77
August	$93
September	$73
October	$79
November	$67
December	$61

What guests think

Across the reviews, Quality Inn Crossville Near Cumberland Mountain State Park earns praise for friendly staff, generally clean rooms, and a popular free breakfast, while recurring criticisms cite inconsistent cleanliness, dated spaces, firm beds, interstate noise, and maintenance quirks.

Several guests reported check-in glitches, occupied room assignments, and refund disputes. Rooms vary in comfort and size, with small bathrooms, humidity in some areas, and very firm mattresses for some; highway-facing rooms can be noisy. Facilities are basic, with a pool and gym whose condition and availability vary, and multi-building access without an elevator that can complicate reaching breakfast. Overall, it suits a budget-minded overnight stop more than a special-occasion stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Older multi-building property with no elevator; access to some areas (including the breakfast room) involves stairs. Outdoor pool and small gym are present, but availability and upkeep are inconsistent.

Related guest reviews

8

Lennis

Jun 30, 2025

·

Stayed 3 nights

Lovely staff especially the woman in the breakfast area. The gym needs updating

8

Michael

Aug 31, 2025

·

Stayed 2 nights

The room was decent; the facility was a little beaten up and in need if some repairs. The Breakfast was only ok. very little selection. The pool there was atrocious - I don't think it is even minimally maintained. the gym was pretty good, actually. reasonably priced and pretty quiet as well.

10

Alexander

Nov 29, 2023

·

Stayed 1 night

Great property with EV charging

8

Roger

Aug 22, 2024

·

Stayed 1 night

Don’t unload your car until you know which section of the building you’ll be staying in. Expecting to check in and proceed to a room left me reloading my luggage and disabled wife and driving half way around the building to another entrance. Warning this hotel doesn’t have an elevator which can be an inconvenience for disabled travelers.

10

Hinston

Aug 30, 2025

·

Stayed 5 nights

Very friendly. Loved that they left the pool opened until 10. It helped to tired out our two boys.

10

Renee

Jul 2, 2025

·

Stayed 2 nights

Traveled to Tennessee to help family move. Stayed for two nights. Room was very comfortable. And the breakfast was hot and good. There were enough choices for everyone. The outside pool was great! Staff were all very friendly. Would stay again in the future.

10

Wayne

Jul 16, 2023

·

Stayed 2 nights

It was clean, the beds were comfortable good AC all around nice room. The staff was excellent and very helpful. The gym had new equipment. I enjoyed the pool it was clear & clean. And the breakfast was Excellent & the Lady that did the cooking was very friendly and did a excellent job. I would definitely stay there again

4

Angela

Sep 23, 2024

·

Stayed 1 night

We were told up front the pool was still open and it was not. The shower didn’t work, only tub. The breakfast area was not very accessible, and wouldn’t be at all to the handicapped, because it was down a flight of stairs and way out of the way. Wasn’t a happy camper!

6

Julene

Jul 25, 2025

·

Stayed 1 night

We had a handicap room but to get to breakfast we would have had to go down stairs or outside in the rain. No elevator so no breakfast

6

Renee

May 27, 2024

·

Stayed 3 nights

The pool wasnt avaliable and some of the lamps need replacing they didnt work and some time the doors wouldnt open with key

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many guests found rooms clean, but there are recurring reports of strong odors, stained or dirty carpets, pest sightings (roaches), and occasional housekeeping misses.

Related guest reviews

4

Jessie

Jul 29, 2025

·

Stayed 2 nights

Our room wasn’t clean properly when we checked in. The floor had dirt on it. Bathroom was not clean. The ceiling in the bathroom had mold stains on the it, The room smelt like smoke.

2

William

Oct 9, 2024

·

Stayed 1 night

Building is very dirty. Carpets have stains everywhere. Smelled horrible in the hallways like mothballs. The smell was in my room as well!

6

Carol

Oct 22, 2024

·

Stayed 1 night

Floors were not clean, hair on bedding and floor.

6

Robert

Aug 1, 2025

·

Stayed 1 night

All in all not a bad property in general. Most everything was good until we noticed that the room carpeting was so filthy it turned our feet black. Disgusting! Wife mentioned this to person at front desk ,. She responded that they were aware and were getting new carpet.

10

Tanya

Jan 2, 2026

·

Stayed 1 night

Room was very clean. Front desk staff very polite and friendly. Breakfast was great.

4

Joni

Oct 2, 2023

·

Stayed 1 night

There was an awful smell in parts of the hotel. My friends room smelled highly of urine. I’ve stayed in worse places but not by much.

4

Cynthia

Jun 15, 2025

·

Stayed 1 night

Unfortunately there were roaches in the room and the waffles were sour

2

Mary

Sep 30, 2025

·

Stayed 1 night

The odor from the outside mold smell, to the overpowering perfumy hall, to the stale and over scented room was intolerable. The door to the toom had to be forced shut. Carpets were filthy. There were black curly hairs on pillows and sheets. Dirty, dirty, dirty

2

Mary

Jul 7, 2024

·

Stayed 1 night

The front end of the hotel was doable. It wasn’t great, but it was doable. Our room was in the back section of the hotel. That section was a drug infested death trap. (That is what my 10 year old daughter called it.) The smoke and illegal smell that filled the hallway was disgusting, along with the hallway carpet being black (not supposed to be black.) We quickly checked out after finding BLOOD on the sheets, pizza smashed in the carpet, and what I really hope was pizza sauce splattered on the walls and lamp. The room phone did not work, nor did the front desk pick up the phone after several calls from my cell. So, we quickly packed up our things, checked out and found a much better hotel. I have yet to receive a refund…but the front desk told me to call back the following day. I will never, ever, ever, ever go to another Quality Inn in my lifetime, nor will my daughter in her adult future.

10

Joseph

Nov 9, 2025

·

Stayed 1 night

Clean room. Comfy bed. Staff was great.

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Rooms

Rooms range from spacious and quiet to dated and damp, and bathrooms can be small. Mattress comfort is mixed (often quite firm), with intermittent HVAC/TV issues and traffic noise affecting some stays.

Related guest reviews

8

Kim

Aug 30, 2025

·

Stayed 1 night

nice place. checked in early am, pleasant night desk help. bed was REALLY firm. nice place

8

Mark

Jun 14, 2025

·

Stayed 2 nights

Overall adequate. Breakfast was good, friendly check in, comfy bed. Enjoyed the pool. Terribly small bathroom, half finished repairs in bathroom. Noisy air conditioning & room had a muggy, damp smell.

10

Sybil

Dec 13, 2025

·

Stayed 1 night

Room was very nice----liked the bed being off to itself. Only complaint is that shampoo dispenser would not dispense shampoo no matter how hard you squeezed container. The room was very quiet which is nice.

6

Scott

Aug 29, 2023

·

Stayed 6 nights

Staff was great.... Room was very damp with musty smell, and tv/internet was TERRIBLE

6

Jodi

Aug 4, 2025

·

Stayed 1 night

Property is run down, can tell they are trying to fix it up. Beds are awful old bricks they are like sleeping on the ground.

8

Timothy

Aug 6, 2023

·

Stayed 1 night

Property seemed a bit long in the tooth, but maintained considering the bones. HVAC had a mind of it's own and had to be reset or restarted multiple times to keep functioning. GFI plug next to fridge sparked and tripped every time something was plugged in. TV selections were sparse and TV was small. Staff were excellent and helpful. Breakfast was good but lukewarm. Hotel gets a 4/5 for effort and room gets a 2/5 with honorable mention for good beds and bedding.

6

Katrina

Jun 21, 2024

·

Stayed 1 night

Our room was large. We had a kitchenette and sitting area which was nice. A large bathroom with a jacuzzi tub. However there was a sticky spot in the carpet. And the jets in the tub would work. Noisy because of the interstate.

8

Juliana

Aug 12, 2025

·

Stayed 1 night

Our room was nice & the bathroom was clean. Bed was comfy, all bedding was clean. Internet service was good. Quiet. Breakfast was offered.

10

Silvia

May 18, 2025

·

Stayed 1 night

Right on the highway. Road noise can be heard.

10

Sue

Aug 30, 2025

·

Stayed 1 night

I had best room. Very roomy on main floor. Breakfast very good and hotel very clean and updated.Staff I encountered very nice. My only concern was bed too hard for MY personal taste. Prefer a softer bed. Others probably would love it. Great room.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and helpful, and check-in is usually quick. Several guests, however, reported overbooking or key/IT problems, occupied room assignments, and disputes over refunds.

Related guest reviews

10

Allison

Apr 14, 2023

·

Stayed 1 night

Friendly Staff willing to help with any problems that came along. Very clean, well maintained rooms. Beds were very comfortable easy check in and out. Will definitely stay again. 🙂

2

Charlotte

Aug 11, 2025

·

Stayed 1 night

Lousy service from both Expedia and the hotel staff.

6

mitch

Aug 4, 2024

·

Stayed 1 night

It was a decent hotel, maybe a little pricey, for the quality of beds. Upon our arrival we learned that Expedia or the hotel had overbooked rooms. The only reason we got to stay there was because someone had checked in that night but subsequently checked right back out. So of course we had to wait for the staff to clean up the room, the staff was very nice and very apologetic but it was late and was just a inconvenience for us, and we were aggravated because it was overbooked

10

Tanya

Jan 2, 2026

·

Stayed 1 night

Room was very clean. Front desk staff very polite and friendly. Breakfast was great.

8

Shawn

Oct 19, 2025

·

Stayed 4 nights

Ive stayed there a dozen plus times always clean and good breakfast. Did have an issue this time tho. Somehow my stay was booked an extra day that wasnt supposed to be and i asjed to be reimbursed for only the 1 night that we didnt stay as we were already heading to another hotel in another location. They refused even when i contacted my 3rd party hotels.com the hotel still refused to return the 1 unused night stay. I will be back in that area many more rimes iver the next 2 years. I am dissapointed about the mixup and their unwillingness to work with me on it so i may check other hotels in the future

2

Teri

Jun 19, 2025

·

Stayed 1 night

When arrived the guy at the front desk said he didnt see my reservation. I was able to get a room but the room i was given was occupied! I walked in with my kids to see someone was already in that room. I went to the desk and told them they assigned me a room that was occupied. So i was given another room that was ALSO occupied. Made me feel very uncomfortable knowing that someone could swap and get into my room like i done with the other 2.

10

Jonathan

May 22, 2025

·

Stayed 1 night

Excellent staff. The lady that ran the breakfast was always cleaning and working so hard each morning. I arrived around 2am after flight delay front desk clerk was excellent

6

Jamie

Jul 6, 2025

·

Stayed 2 nights

This is our 4th stay at this hotel & unfortunately the worst experience (other 3 times were great). Got there at 3 but the front desk was having issues determining which rooms were ready. Finally checked into the room & everything seemed great at first you can tel they’re trying to remodel but some of the furnishing were SUPER old. Went swimming immediately as I got there but noticed the only way downstairs was by stairs, which isn’t great for my elderly mother who travels with me. The pool seemed to need cleaning & people were at it smoking weed (hotel smelled like it most of the time I was there). Get back to the room & an hour later I get summoned to the front desk bc their system apparently checked me & other guests out so I had to re-check in. Apparently they were having issues giving keys to rooms that already had people staying in them. Get that taken care of, go to bed & head out the next morning only to come back later to our keys not working. Got those fixed. It was the 4th so guests were lighting up fireworks right outside our room (woke us up from a dead sleep at 11:30pm). I would probably stay again as I assume most of the poor experience was due to undertrained staff & tech glitches, & bc it’s very accessible. I just hope things are much better next time.

10

Robert

Apr 25, 2023

·

Stayed 3 nights

Amanda checked us in and was very personable and helpful. Everyone at front desk was very friendly.

8

Trevor

Jan 7, 2026

·

Stayed 1 night

Friendly check in nice breakfast

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Location

Right off I-40 with easy access to restaurants and local stops; convenient for road trips and work visits. Proximity to the highway brings noticeable traffic noise for some rooms.

Related guest reviews

10

Bob

Jun 22, 2025

·

Stayed 2 nights

Quiet location convenient to the interstate

8

Cynthia

Mar 8, 2023

·

Stayed 1 night

Room was clean, comfortable bed. Morning breakfast buffet was a nice surprise. Only complaint would be the highway noise.

8

Jennifer

Jul 12, 2025

·

Stayed 1 night

It smelled really clean. No weird odors! It was an older building, but kept up well. Location could be better, it seems their dealing with homeless living nearby. The property was secure though.

10

destiny

Nov 4, 2023

·

Stayed 1 night

Good view right off the interstate and not far from stores!

8

Colleen

May 12, 2025

·

Stayed 1 night

We were only there one night and it was easy off and on the interstate. Everyone was very polite and helpful.

8

John

May 31, 2023

·

Stayed 1 night

Convenient location. Close to several restaurants and the Stonehaus Winery. Staff was helpful and friendly.

10

Donna

Apr 15, 2025

·

Stayed 4 nights

This hotel was clean, safe, comfortable and convenient. The staff was friendly and helpful. It is right next to I-40 so there is some road noise at night.

8

John

Jul 15, 2025

·

Stayed 1 night

Clean building. Good breakfast and literally by the interstate. Quite too.

8

Alex

Oct 17, 2025

·

Stayed 4 nights

great location for my work

10

Silvia

May 18, 2025

·

Stayed 1 night

Right on the highway. Road noise can be heard.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised as hot and satisfying, with friendly attendants and decent variety. A few guests noted lukewarm items, watered-down eggs, sour waffles, or limited selection on some mornings.

Related guest reviews

10

Karen

Jul 9, 2025

·

Stayed 4 nights

comfortable and clean...employee lady doing breakfast was friendly hard worker :)

10

Mary

Apr 21, 2024

·

Stayed 1 night

The front desk people were very pleasant and helpful. Room was very quiet and comfortable. Breakfast was basic but just right for traveling. The lady taking care of the breakfast room was very nice and kept everything hot and refreshed. Nice place! Also good restaurants around which the staff knew about.

8

Erik

May 10, 2025

·

Stayed 1 night

Great location and convenient access. Simple weekend spot to spend weekend in area. Undergoing renovations so early work start (8:00), but looks like good upgrades coming. Nice hot breakfast option. Good experience and reasonable price.

10

Tanya

Jan 2, 2026

·

Stayed 1 night

Room was very clean. Front desk staff very polite and friendly. Breakfast was great.

10

Chad

Jun 2, 2024

·

Stayed 2 nights

It was awesome only thing y'all need to improve on is the morning breakfast. Watered down scrambled eggs are not good at all

4

Cynthia

Jun 15, 2025

·

Stayed 1 night

Unfortunately there were roaches in the room and the waffles were sour

8

ashley

Sep 2, 2025

·

Stayed 1 night

Softball tournament stay- quiet, clean, and relaxing. BREAKFAST INCLUDED was amazing.

6

Jason

Feb 5, 2024

·

Stayed 2 nights

Our first room the heat/AC unit didn't work. The front desk immediately corrected the issue with giving us a room across the hall. The included breakfast was not great. The food was luke warm and the quality of the food wasn't very good. The breakfast area is in the farthest corner of the property from the main entrance. Overall, it was decent stay busy could use improvements. The staff was friendly and the property looked maintained.

10

Renee

Jul 2, 2025

·

Stayed 2 nights

Traveled to Tennessee to help family move. Stayed for two nights. Room was very comfortable. And the breakfast was hot and good. There were enough choices for everyone. The outside pool was great! Staff were all very friendly. Would stay again in the future.

10

Karen

Sep 14, 2025

·

Stayed 3 nights

Stay was great! Clean rooms, WIFI, nice staff and great breakfast!!!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $102	16 $163	17 $152
18 $69	19 $69	20 $69	21 $69	22 $80	23 $143	24 $124
25 $74	26 $74	27 $74	28 $74	29 $74	30 $79	31 $82

Su	Mo	Tu	We	Th	Fr	Sa
1 $74	2 $74	3 $74	4 $74	5 $74	6 $86	7 $86
8 $77	9 $74	10 $74	11 $74	12 $74	13 $74	14 $74
15 $74	16 $74	17 $74	18 $74	19 $74	20 $74	21 $74
22 $74	23 $74	24 $74	25 $74	26 $74	27 $74	28 $74
29 $74	30 $74

Quality Inn Crossville Near Cumberland Mountain State Park

Prices for Quality Inn Crossville Near Cumberland Mountain State Park

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About this property

Location

Room options

Room, 1 King Bed, Accessible

Room, 2 Queen Beds, Accessible

Executive Suite, 1 King Bed

Suite, 1 King Bed

Standard Room, 2 Queen Beds

Suite, 1 King Bed with Sofa Bed, Accessible

Standard Room, 1 King Bed

Guest reviews of Quality Inn Crossville Near Cumberland Mountain State Park

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What guests think

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