Holiday Inn Resort Orlando Suites - Waterpark
$71
/ night
Avg. for October
Prices for Holiday Inn Resort Orlando Suites - Waterpark
Select dates to see prices and availability
$71
/ night
Avg. for October
Monthly average prices
Nightly prices at Holiday Inn Resort Orlando Suites - Waterpark average $71 in November, the cheapest month, and $106 in July, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $78 |
| February | $103 |
| March | $96 |
| April | $92 |
| May | $88 |
| June | $89 |
| July | $106 |
| August | $87 |
| September | $76 |
| October | $71 |
| November | $71 |
| December | $84 |
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Most expensive: July (~$106)
Cheapest: November (~$71)
About this property
Dip into one of the 2 outdoor pools or 2 hot tubs and enjoy other recreational amenities, which include a complimentary water park. Additional features at this hotel include complimentary wireless internet access, concierge services, and an...
Amenities
Dip into one of the 2 outdoor pools or 2 hot tubs and enjoy other recreational amenities, which include a complimentary water park. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Business amenities
Featured amenities include a computer station, express check-out, and a 24-hour front desk. Planning an event in Orlando? This hotel has 8097 square feet (752 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Enjoy American cuisine at Lakeside Cafe, one of the hotel's many dining establishments, which include 5 restaurants and a coffee shop/cafe. Wind down with a drink at one of the 2 bars/lounges or 2 poolside bars. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 777 guestrooms featuring microwaves and flat-screen televisions. Digital television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Location
Located in Orlando, Holiday Inn Resort Orlando Suites - Waterpark by IHG is in the entertainment district, within a 10-minute drive of Walt Disney World® Resort and Epcot®. This family-friendly hotel is 4.4 mi (7.1 km) from Disney's Hollywood Studios® and 6.8 mi (10.9 km) from Orange County Convention Center.
What's nearby
Lake Bryan(1.3 miles)
Lake Buena Vista Factory Stores(2.1 miles)
Old Town(2.6 miles)
Fun Spot America(2.7 miles)
Falcon's Fire Golf Club(3 miles)
Orlando Vineland Premium Outlets(3 miles)
Mary Queen of the Universe Shrine(3.1 miles)
Norway Pavilion(3.5 miles)
Congo River Golf(3.5 miles)
Disney's Typhoon Lagoon Water Park(3.6 miles)
House of Blues Orlando(3.6 miles)
Little Lake Bryan(3.6 miles)
Lake Cecile(3.7 miles)
AdventHealth Celebration(4 miles)
Kissimmee Go-Karts(4 miles)
Kissimmee, FL (ISM-Kissimmee Gateway)(8 miles)
Orlando Intl. Airport (MCO)(17.5 miles)
Orlando Sanford Intl. Airport (SFB)(44.1 miles)
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Business Center
Housekeeping
Location
18000 International Drive S, Orlando, Florida, United States of America
Lake Bryan (1.3 miles)
Lake Buena Vista Factory Stores (2.1 miles)
Old Town (2.6 miles)
Fun Spot America (2.7 miles)
Falcon's Fire Golf Club (3 miles)
Orlando Vineland Premium Outlets (3 miles)
Room options
7
1 Bedroom King Suite (Kitchenette)
1 King Bed
Sleeps 4
495 ft²
Separate Dining AreaAir ConditioningHeatingKitchen
8
3 Bedroom King Family Suite
2 King Beds
and 1 Bunk Bed
Sleeps 8
995 ft²
Separate Dining AreaAir ConditioningHeatingKitchen
5
2 Bedroom King Family Suite
1 King Bed
and 1 Bunk Bed
Sleeps 6
595 ft²
Air ConditioningHeatingSeparate Living Room
6
Accessible, 2 Bedroom King Family Suite
1 King Bed
and 1 Bunk Bed
Sleeps 6
595 ft²
Air ConditioningHeatingSeparate Living Room
5
1 Bedroom King Suite (Dining Area)
1 King Bed
Sleeps 4
495 ft²
Separate Dining AreaAir ConditioningHeatingSeparate Living Room
5
2 Bedroom King Family Suite, Surf Waterpark View
1 King Bed
and 1 Bunk Bed
Sleeps 6
595 ft²
Air ConditioningHeatingSeparate Living Room
6
2 Bedroom Queen Family Suite
1 Queen Bed
and 1 Bunk Bed
Sleeps 6
595 ft²
Air ConditioningHeatingSeparate Living Room
6
2 Bedroom King Family Suite, Splash Waterpark View
1 King Bed
and 1 Bunk Bed
Sleeps 6
595 ft²
Air ConditioningHeatingSeparate Living Room
5
Standard Room
1 Queen Bed
Sleeps 4
495 ft²
Air ConditioningHeatingSeparate Living Room
7
Accessible, 3 Bedroom King Family Suite
2 King Beds
and 1 Bunk Bed
Sleeps 8
995 ft²
Separate Dining AreaAir ConditioningHeatingKitchen
6
2 Bedroom Queen Suite
1 Queen Bed
and 2 Twin Beds
Sleeps 6
595 ft²
Air ConditioningHeatingSeparate Living Room
Guest reviews of Holiday Inn Resort Orlando Suites - Waterpark
7.4
Good
Based on 5,131 verified reviews
Who stays here?
Business
3%
Couple
1%
Family
93%
Group
1%
Solo
0%
What guests think
AI-generated summary based on recent guest reviews
At Holiday Inn Resort Orlando Suites - Waterpark by IHG, families praise the kid‑focused pools, spacious suites, and convenient location near Orlando’s parks, but many reviews report disruptive construction, amenity closures, and long lines that reduce access to what’s advertised.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At Holiday Inn Resort Orlando Suites - Waterpark by IHG, families praise the kid‑focused pools, spacious suites, and convenient location near Orlando’s parks, but many reviews report disruptive construction, amenity closures, and long lines that reduce access to what’s advertised.
Cleanliness and upkeep are mixed, with recurring reports of dated interiors, malfunctioning A/C or lighting, and untidy or overused pool spaces alongside some clean, comfortable stays. Extra costs are a common sore point, especially daily resort and parking fees, and guests frequently mention limited parking, elevator outages, and overcrowded facilities. Service ranges from friendly to unresponsive, with slow or delayed check‑in and occasional sales pressure, while on‑site dining is often limited or pricey. Overall, expect a kid‑centric stay with trade‑offs in polish, consistency, and value.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
The waterpark and pool are a key draw for kids, but many reviews cite ongoing construction, frequent closures for weather or maintenance, overcrowding, towel shortages, and elevator outages. Paid parking is limited and can be far from rooms.
Related guest reviews
4
Steven
Aug 4, 2025
·
Stayed 2 nights
We stayed at this resort and at arrival were told to drive all around to the marketplace to check in instead of at what looked like the front lobby. Took us 15 minutes to find it. Arcade area and guest service has very little AC and noticed there’s construction onsite. We were told they are building a second waterpark and would get $20 off per night. I wouldn’t book had I known this. While leaving to our room we were approached by the hotel staff offering us a future stay at another one of their resorts if we go there for 90 minutes we’d get a reduced price. This wasn’t the time for that as our family was tired from driving and needed to check in. We didn’t go to the waterpark we went to volcano bay instead which was the best part of our vacation. Extremely dissatisfied with this hotel. Pros Bed was clean Dining they have different restaurants onsite Pet friendly Cons Suite needs many repairs and upgrades Clearly visible that bad patchworks are done Hole on floor Bath sink faucet loose and dirty Mold in bathroom air vent Bath towel rod is loose off wall Bath curtain doesn’t keep water coming out Toilet hardware loose and dirty Room furniture dirty and scratched Some drawers don’t open Light bulb not working in livingroom TV control in room skips channels Broken blinds are held in place by chair No AC in hotel elevator it’s extremely hot Water in hallway floors doesn’t drain out Construction onsite visible everywhere Prepare to walk far from bldg 5 to get to marketplace
We stayed at this resort and at arrival were told to drive all around to the marketplace to check in instead of at what looked like the front lobby. Took us 15 minutes to find it. Arcade area and guest service has very little AC and noticed there’s construction onsite. We were told they are building a second waterpark and would get $20 off per night. I wouldn’t book had I known this. While leaving to our room we were approached by the hotel staff offering us a future stay at another one of their resorts if we go there for 90 minutes we’d get a reduced price. This wasn’t the time for that as our family was tired from driving and needed to check in. We didn’t go to the waterpark we went to volcano bay instead which was the best part of our vacation. Extremely dissatisfied with this hotel. Pros Bed was clean Dining they have different restaurants onsite Pet friendly Cons Suite needs many repairs and upgrades Clearly visible that bad patchworks are done Hole on floor Bath sink faucet loose and dirty Mold in bathroom air vent Bath towel rod is loose off wall Bath curtain doesn’t keep water coming out Toilet hardware loose and dirty Room furniture dirty and scratched Some drawers don’t open Light bulb not working in livingroom TV control in room skips channels Broken blinds are held in place by chair No AC in hotel elevator it’s extremely hot Water in hallway floors doesn’t drain out Construction onsite visible everywhere Prepare to walk far from bldg 5 to get to marketplace
8
Desiree
Aug 3, 2025
·
Stayed 2 nights
Lagoon pool area and slides were great! Lifegaurds on duty at all times and towels available. Pool did get warm as the day went on though. The arcade was great too although I feel like it should be included in the price or at least a credit of points to be given at check in. Negatives: hotel was under construction in the other pool area right outside our room so was noisy starting at like 8 am and was not a good view. Also, the ice macines were not working in each building.
Lagoon pool area and slides were great! Lifegaurds on duty at all times and towels available. Pool did get warm as the day went on though. The arcade was great too although I feel like it should be included in the price or at least a credit of points to be given at check in. Negatives: hotel was under construction in the other pool area right outside our room so was noisy starting at like 8 am and was not a good view. Also, the ice macines were not working in each building.
2
William Mosher
Aug 13, 2025
·
Stayed 5 nights
Do yourself a favor and don’t stay here. We were lured in by the price and that they provided complimentary shuttles to Disney parks and had a waterpark. After arriving we found out that the shuttles were not complimentary, only went to magic kingdom and Epcot and only went twice a day so we ended up paying $100 in Ubers to get back and forth which we didn’t plan for. The “waterpark” was a rusty playground with slides on it which was missing the bucket and roof on top and only open from 10-6. Huge disappointment. The pool area had little to no lifeguards and some were even playing basketball while one watched. They were always running out of towels and when we asked if they were getting more they laughed and said no and said the front desk could send towels to our room which made no sense. The staff were rude and I was hung up on twice by the front desk. The room was outdated with lights broken, the phone broken and the tv had 10 channels and on occasion no sound. They closed the front lobby/main entrance and made people go to the middle of the property to check in/out because it was their “off season” which made no sense. The marketplace dining options were all closed minus the pizza place because again “off season”. The main thing is they charge you $73 per night in resort fees for all the amenities that you couldn’t even use which is a joke. Learn from my mistakes and stay literally anywhere else. Not worth the price or the hassle.
Do yourself a favor and don’t stay here. We were lured in by the price and that they provided complimentary shuttles to Disney parks and had a waterpark. After arriving we found out that the shuttles were not complimentary, only went to magic kingdom and Epcot and only went twice a day so we ended up paying $100 in Ubers to get back and forth which we didn’t plan for. The “waterpark” was a rusty playground with slides on it which was missing the bucket and roof on top and only open from 10-6. Huge disappointment. The pool area had little to no lifeguards and some were even playing basketball while one watched. They were always running out of towels and when we asked if they were getting more they laughed and said no and said the front desk could send towels to our room which made no sense. The staff were rude and I was hung up on twice by the front desk. The room was outdated with lights broken, the phone broken and the tv had 10 channels and on occasion no sound. They closed the front lobby/main entrance and made people go to the middle of the property to check in/out because it was their “off season” which made no sense. The marketplace dining options were all closed minus the pizza place because again “off season”. The main thing is they charge you $73 per night in resort fees for all the amenities that you couldn’t even use which is a joke. Learn from my mistakes and stay literally anywhere else. Not worth the price or the hassle.
6
Carrie
Aug 18, 2025
·
Stayed 4 nights
I was very disappointed with my recent stay. I was not informed prior to check-in that there would be ongoing construction on the property, which also meant one of the pools was closed. At check-in, I was reassured that I would not see or hear any of the noise, but this turned out to be completely false. The construction was taking place right outside my door, beginning as early as 7am on three of the four mornings I stayed. While I was offered a $20 per night credit, it did not come close to making up for the disruption. I would have appreciated honesty and transparency about the situation beforehand so I could have made an informed decision.
I was very disappointed with my recent stay. I was not informed prior to check-in that there would be ongoing construction on the property, which also meant one of the pools was closed. At check-in, I was reassured that I would not see or hear any of the noise, but this turned out to be completely false. The construction was taking place right outside my door, beginning as early as 7am on three of the four mornings I stayed. While I was offered a $20 per night credit, it did not come close to making up for the disruption. I would have appreciated honesty and transparency about the situation beforehand so I could have made an informed decision.
4
Leonardo
Aug 17, 2025
·
Stayed 3 nights
We were really surprised to find that a Hilton was in the condition it was in, in our hotel we had a leaky tub where it filled up the tub we needed to keep the stopper out for the tub to drain, one night we had to drive around for parking and had to park so far away in the lot across the street, my pillow case and top bed sheet had blood on it, had to call for towels and sheet to be change to have staff leave it in room for us to change ourselves, grounds at pool were dirty with leaves and chairs had bird crap on them, you get charged an addition parking fee per night along with another fee per night not included in your booking price, the booking picture is deceiving. We will never be booking here again and will be letting family and friends know our experience staying in this hotel.
We were really surprised to find that a Hilton was in the condition it was in, in our hotel we had a leaky tub where it filled up the tub we needed to keep the stopper out for the tub to drain, one night we had to drive around for parking and had to park so far away in the lot across the street, my pillow case and top bed sheet had blood on it, had to call for towels and sheet to be change to have staff leave it in room for us to change ourselves, grounds at pool were dirty with leaves and chairs had bird crap on them, you get charged an addition parking fee per night along with another fee per night not included in your booking price, the booking picture is deceiving. We will never be booking here again and will be letting family and friends know our experience staying in this hotel.
4
Heidi
Oct 20, 2025
·
Stayed 1 night
Check in was a mob scene. Waited in line for 30minutes only to find out room wasn’t ready. Unable to use amenity resorts that we had to pay for.
Check in was a mob scene. Waited in line for 30minutes only to find out room wasn’t ready. Unable to use amenity resorts that we had to pay for.
4
Rosalba
Sep 2, 2025
·
Stayed 3 nights
Struggled with parking despite having to pay for it. WiFi issues caused me to miss 2 days of online work.
Struggled with parking despite having to pay for it. WiFi issues caused me to miss 2 days of online work.
8
Nadege
Aug 5, 2025
·
Stayed 5 nights
*Not enough lounge chairs. *Guests allowed to "secure" SEVERAL lounge chairs for several HOURS. *Not enough table and chairs near pool for eating. *The elevator in Building 8 was out of order, which meant a LONG walk to rooms in Building 10's elevator EVERYTIME. *Please hire staff bilingual in BOTH Spanish AND English. *Please get life jackets that fit toddlers.
*Not enough lounge chairs. *Guests allowed to "secure" SEVERAL lounge chairs for several HOURS. *Not enough table and chairs near pool for eating. *The elevator in Building 8 was out of order, which meant a LONG walk to rooms in Building 10's elevator EVERYTIME. *Please hire staff bilingual in BOTH Spanish AND English. *Please get life jackets that fit toddlers.
2
cindy
Aug 5, 2025
·
Stayed 4 nights
We were placed in area 1. Which is right next to all the construction going on. I believe we were the only ones placed there. NEVER seen any other people going in or out of the rooms next or around us. 5am daily construction started VERY LOUDLY. Room phone had NO GUIDE on it so we could never call for questions etc. We told the front desk about it, nothing was done. We mentioned switching rooms, front desk said we would get a text, when I got the text I replied " yes, we want to change rooms." NOTHING was ever replied or done. My boys room floor smelled like dirty feet carpet. Their little tiny closet space had dust and some rotting of the wood. TV.s always gave us troubles. LUCKLY most of our days we were at the parks all day long. NEVER was able to eat the food there, everything was always closed. Uber eats drops off in the main lobby, and the main lobby people always offer a pick and drop off by workers but when they were radioed THEY NEVER ANSWER, so we had to walk from the front of the hotel all the way to the back of the hotel. The water park was always closed, we got there early one day and as soon as my boys were walking towards it they closed it. but it was ok, the water is very foggy and dirty. I honestly wish i could get my money back. They do offer a shuttle to the parks, but there is a fee for each adult of $13 each, and i believe $10 or so for each kid. Uber/lyft is CHEAPER.
We were placed in area 1. Which is right next to all the construction going on. I believe we were the only ones placed there. NEVER seen any other people going in or out of the rooms next or around us. 5am daily construction started VERY LOUDLY. Room phone had NO GUIDE on it so we could never call for questions etc. We told the front desk about it, nothing was done. We mentioned switching rooms, front desk said we would get a text, when I got the text I replied " yes, we want to change rooms." NOTHING was ever replied or done. My boys room floor smelled like dirty feet carpet. Their little tiny closet space had dust and some rotting of the wood. TV.s always gave us troubles. LUCKLY most of our days we were at the parks all day long. NEVER was able to eat the food there, everything was always closed. Uber eats drops off in the main lobby, and the main lobby people always offer a pick and drop off by workers but when they were radioed THEY NEVER ANSWER, so we had to walk from the front of the hotel all the way to the back of the hotel. The water park was always closed, we got there early one day and as soon as my boys were walking towards it they closed it. but it was ok, the water is very foggy and dirty. I honestly wish i could get my money back. They do offer a shuttle to the parks, but there is a fee for each adult of $13 each, and i believe $10 or so for each kid. Uber/lyft is CHEAPER.
4
Rodney
Nov 8, 2025
·
Stayed 1 night
The entire hotel is under construction. Water park was being built. Photos where misleading
The entire hotel is under construction. Water park was being built. Photos where misleading
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: numerous guests report dirty or musty rooms, worn or stained linens, pests, and grimy pool areas, while others found spaces clean. Overall upkeep feels tired in several buildings.
Related guest reviews
2
Jennifer
Aug 24, 2025
·
Stayed 3 nights
This was the most disgusting place I have ever stayed at. The pool was dirty and full of bees. The room was leaking from the vent, the floor was coming apart, there was mold in the bathroom, and the floor seemed to never have been vacuumed or mopped.
This was the most disgusting place I have ever stayed at. The pool was dirty and full of bees. The room was leaking from the vent, the floor was coming apart, there was mold in the bathroom, and the floor seemed to never have been vacuumed or mopped.
4
Barbbi
Aug 13, 2025
·
Stayed 7 nights
I stayed at this resort for a week and was extremely disappointed. The room was dirty from the moment we arrived and was never properly cleaned during our stay. The floors were never swept, trash was not taken out, and there were no towels provided. The pool area was also very poorly maintained — the chairs were moldy and disgusting. I rented a cabana, but had to refuse it after seeing its condition: the flooring, couch, and overall space were dirty and poorly presented. This resort is in desperate need of upgrades and much better cleanliness standards. I stayed here in 2022, and while it wasn’t perfect back then, it was nowhere near as bad as it is now. Very disappointing experience.
I stayed at this resort for a week and was extremely disappointed. The room was dirty from the moment we arrived and was never properly cleaned during our stay. The floors were never swept, trash was not taken out, and there were no towels provided. The pool area was also very poorly maintained — the chairs were moldy and disgusting. I rented a cabana, but had to refuse it after seeing its condition: the flooring, couch, and overall space were dirty and poorly presented. This resort is in desperate need of upgrades and much better cleanliness standards. I stayed here in 2022, and while it wasn’t perfect back then, it was nowhere near as bad as it is now. Very disappointing experience.
2
Donniel
Jul 14, 2025
·
Stayed 1 night
The room was filthy, the pool chaira had mold ALL
The room was filthy, the pool chaira had mold ALL
2
Jennifer
Jun 26, 2025
·
Stayed 1 night
Roaches in room - Floor hasn't been mopped in who knows how long bc I wiped up juice spilled and the cloth turned BLACK. I cleaned the whole floor so so we could walk barefoot on clean for.
Roaches in room - Floor hasn't been mopped in who knows how long bc I wiped up juice spilled and the cloth turned BLACK. I cleaned the whole floor so so we could walk barefoot on clean for.
4
Leonardo
Aug 17, 2025
·
Stayed 3 nights
We were really surprised to find that a Hilton was in the condition it was in, in our hotel we had a leaky tub where it filled up the tub we needed to keep the stopper out for the tub to drain, one night we had to drive around for parking and had to park so far away in the lot across the street, my pillow case and top bed sheet had blood on it, had to call for towels and sheet to be change to have staff leave it in room for us to change ourselves, grounds at pool were dirty with leaves and chairs had bird crap on them, you get charged an addition parking fee per night along with another fee per night not included in your booking price, the booking picture is deceiving. We will never be booking here again and will be letting family and friends know our experience staying in this hotel.
We were really surprised to find that a Hilton was in the condition it was in, in our hotel we had a leaky tub where it filled up the tub we needed to keep the stopper out for the tub to drain, one night we had to drive around for parking and had to park so far away in the lot across the street, my pillow case and top bed sheet had blood on it, had to call for towels and sheet to be change to have staff leave it in room for us to change ourselves, grounds at pool were dirty with leaves and chairs had bird crap on them, you get charged an addition parking fee per night along with another fee per night not included in your booking price, the booking picture is deceiving. We will never be booking here again and will be letting family and friends know our experience staying in this hotel.
2
Karae
Aug 25, 2025
·
Stayed 3 nights
Very unprofessional! Our room was full of lizards and spiders! The Floors were super dirty ! The wash clothes and towels were stinky and appeared to be dirty! House keeping was call to our room on the first day to clean and didn’t come until the third day ! Engineers were called for the lizards and didn’t come until the night before we left. We were here for 4 days and 3 nights and it was horrible ! We got a late check out and they locked us out of our room where we were left to stand for 30 minutes before “security” came to let us in. Then he advised us not to leave out again. Excuse me ?
Very unprofessional! Our room was full of lizards and spiders! The Floors were super dirty ! The wash clothes and towels were stinky and appeared to be dirty! House keeping was call to our room on the first day to clean and didn’t come until the third day ! Engineers were called for the lizards and didn’t come until the night before we left. We were here for 4 days and 3 nights and it was horrible ! We got a late check out and they locked us out of our room where we were left to stand for 30 minutes before “security” came to let us in. Then he advised us not to leave out again. Excuse me ?
6
William
Aug 10, 2025
·
Stayed 1 night
I stayed here years ago when it was the Nickelodeon hotel. It has become so worn down. My kids loved the water park but I couldn't help but notice the moldy water slides, the nasty mini golf area and the crappy towel service. They handed out those small white towels with the blue stripe in the middle ( the same towels that the YMCA would pass out to members in the 1980s. They didn't have large towels that covered their rusty and moldy pool chairs. The rooms were clean and modern but everything else was dirty including the market place. I had breakfast and dinner there and I never saw anyone cleaning. I had to wipe down our own table. Once again, the kids loved it, which is why we went but as a parent and adult, the place is filthy overall.
I stayed here years ago when it was the Nickelodeon hotel. It has become so worn down. My kids loved the water park but I couldn't help but notice the moldy water slides, the nasty mini golf area and the crappy towel service. They handed out those small white towels with the blue stripe in the middle ( the same towels that the YMCA would pass out to members in the 1980s. They didn't have large towels that covered their rusty and moldy pool chairs. The rooms were clean and modern but everything else was dirty including the market place. I had breakfast and dinner there and I never saw anyone cleaning. I had to wipe down our own table. Once again, the kids loved it, which is why we went but as a parent and adult, the place is filthy overall.
2
Jimmy
Nov 9, 2025
·
Stayed 2 nights
The room was disgusting when we checked in. Counters where dirty with stuff stuck too them. The floors were peeling up from water damage and the room smelt of mold. To make matters worse, I reserve the room because it had a waterslide and waterpark in which I stated to the representative from hotels.com and upgrading my room as well as the people at the hotel but when I arrived upon my surprise for my son‘s birthday, the waterpark side of the hotel was completely closed. The whole reason we came there was for the waterpark and it was closed, so somebody could’ve told me that ahead of time when I was booking the room you could put on the website or something. Hey by the way, the waterpark is not accessible right now it’s under construction. I told my kid I was gonna take him for water slides, and we got no water slides. it was the worst weekend ever.
The room was disgusting when we checked in. Counters where dirty with stuff stuck too them. The floors were peeling up from water damage and the room smelt of mold. To make matters worse, I reserve the room because it had a waterslide and waterpark in which I stated to the representative from hotels.com and upgrading my room as well as the people at the hotel but when I arrived upon my surprise for my son‘s birthday, the waterpark side of the hotel was completely closed. The whole reason we came there was for the waterpark and it was closed, so somebody could’ve told me that ahead of time when I was booking the room you could put on the website or something. Hey by the way, the waterpark is not accessible right now it’s under construction. I told my kid I was gonna take him for water slides, and we got no water slides. it was the worst weekend ever.
6
Isis
Aug 21, 2025
·
Stayed 2 nights
Bad smell on elevators, chairs on water park area w mold! Towels almost falling apart specifically the white w a blue strip. Twin beds uncomfortables.
Bad smell on elevators, chairs on water park area w mold! Towels almost falling apart specifically the white w a blue strip. Twin beds uncomfortables.
6
TERRCAS
Aug 23, 2025
·
Stayed 3 nights
Close proximity to everything, staff nice and helpful… Around the property could of been better maintained (landscaping), pool area, patio chairs were moldy from weather and wear and tear, could of used a power wash..bumble bees in the sitting area by the pool made it difficult to sit and enjoy the sun and scenery, all three days the bees were a disturbance. Room was clean initially… however my toilet on day one had blood on the outside front of bowl (didn’t complain put on gloves and cleaned myself (like I said staff was really nice and friendly didn’t want to be a nuisance .… parts of the property is under construction is the reason I give grace and the kind, warm and helpful nature of the crew!! With minor improvements this place could be spectacular!!
Close proximity to everything, staff nice and helpful… Around the property could of been better maintained (landscaping), pool area, patio chairs were moldy from weather and wear and tear, could of used a power wash..bumble bees in the sitting area by the pool made it difficult to sit and enjoy the sun and scenery, all three days the bees were a disturbance. Room was clean initially… however my toilet on day one had blood on the outside front of bowl (didn’t complain put on gloves and cleaned myself (like I said staff was really nice and friendly didn’t want to be a nuisance .… parts of the property is under construction is the reason I give grace and the kind, warm and helpful nature of the crew!! With minor improvements this place could be spectacular!!
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AI-generated summary based on recent guest reviews
Rooms
Suites are spacious and family‑friendly with bunk options, but many note dated finishes, dim lighting, construction noise or views, and maintenance issues with A/C, plumbing, fixtures, or electronics. Comfort varies, with some praising beds and others finding bunks hot or mattresses uncomfortable.
Related guest reviews
6
Vicky
Jul 19, 2025
·
Stayed 4 nights
We got 3 bedroom suite with kitchen the stove did not work the price was good but it was a inconvenience with no stove.
We got 3 bedroom suite with kitchen the stove did not work the price was good but it was a inconvenience with no stove.
6
moses
Jul 19, 2025
·
Stayed 1 night
Remodeling, my room was in front of giant generator making noise all night, parking is horrible. Old air vents, old electrical.
Remodeling, my room was in front of giant generator making noise all night, parking is horrible. Old air vents, old electrical.
6
Lataya
Aug 3, 2025
·
Stayed 3 nights
Spacious suites, however the property needs renovation.
Spacious suites, however the property needs renovation.
6
Raudel
Aug 19, 2025
·
Stayed 3 nights
No smart tvs. The toilet flush did not work. I had use my hand and lift the thing to flush the toilet.
No smart tvs. The toilet flush did not work. I had use my hand and lift the thing to flush the toilet.
6
nakyia
Jul 20, 2025
·
Stayed 4 nights
Overall very family oriented. Staff were very helpful, very professional and responsive. Cleanliness was subpar. Our room had a lot of eyesores (worn out blankets, broken ceiling fan, chipped paint, dusty air vents, broken/chipped blinds) room was very spacious. Food options in the marketplace were horrible. Food was overpriced and not good at all.
Overall very family oriented. Staff were very helpful, very professional and responsive. Cleanliness was subpar. Our room had a lot of eyesores (worn out blankets, broken ceiling fan, chipped paint, dusty air vents, broken/chipped blinds) room was very spacious. Food options in the marketplace were horrible. Food was overpriced and not good at all.
6
Ashley
Aug 19, 2025
·
Stayed 3 nights
The room itself was overall pretty clean, however, there were definite repairs that needed to be done in the room to the bathroom door and the kids bunk bed room. We had someone booked beside us that was extremely loud (at 12:30 am) and we could not get ahold of any staff to address the issue, so we had to do that ourself. A lot of the property also reeked of weed, which was absolutely disgusting. The food was sub par at best and extremely overpriced. The resort fee’s were not worth the amount they charge. The pool/ waterpark area was also pretty dirty with trash and used towels taking up the chairs. Overall I would rate this at the highest 4/10. The only thing good about the hotel was the bed was comfy and the resort sent text messages to check on the status of our stay.
The room itself was overall pretty clean, however, there were definite repairs that needed to be done in the room to the bathroom door and the kids bunk bed room. We had someone booked beside us that was extremely loud (at 12:30 am) and we could not get ahold of any staff to address the issue, so we had to do that ourself. A lot of the property also reeked of weed, which was absolutely disgusting. The food was sub par at best and extremely overpriced. The resort fee’s were not worth the amount they charge. The pool/ waterpark area was also pretty dirty with trash and used towels taking up the chairs. Overall I would rate this at the highest 4/10. The only thing good about the hotel was the bed was comfy and the resort sent text messages to check on the status of our stay.
2
Cam
Oct 22, 2025
·
Stayed 1 night
The room is gross. Not unclean but the aesthetic is ugh. I walk in and the light flickers and when it’s on, it’s the dimmest yellow light. It doesn’t illuminate anything. The lighting in the rest of the room is also dim and yellow. There is no overhead lighting. There are gaps between one flooring type to another without a threshold to transition. That’s just poor craftsmanship. The thermostat is terrible. It was freezing at 72. I wanted to keep the AC but turn it up to 76. Nope, it’ll turn the heat on. Uhh I don’t want heat in the summer in florida…I ask for a shuttle to the pool and there was something wrong with the tires. It’s not clear how I can access the pool. The line for checking in took 30 min. The cleaning crew was extremely loud in the morning. I had a view of construction which added to the noise. I woke up with back pain from the bed. Overall a terrible stay and I will not be bad. The waterpark is not that worth it. The water is cold.
The room is gross. Not unclean but the aesthetic is ugh. I walk in and the light flickers and when it’s on, it’s the dimmest yellow light. It doesn’t illuminate anything. The lighting in the rest of the room is also dim and yellow. There is no overhead lighting. There are gaps between one flooring type to another without a threshold to transition. That’s just poor craftsmanship. The thermostat is terrible. It was freezing at 72. I wanted to keep the AC but turn it up to 76. Nope, it’ll turn the heat on. Uhh I don’t want heat in the summer in florida…I ask for a shuttle to the pool and there was something wrong with the tires. It’s not clear how I can access the pool. The line for checking in took 30 min. The cleaning crew was extremely loud in the morning. I had a view of construction which added to the noise. I woke up with back pain from the bed. Overall a terrible stay and I will not be bad. The waterpark is not that worth it. The water is cold.
8
latasha
Oct 3, 2025
·
Stayed 2 nights
Love that it has water slides. I had chose a 2 bedroom for the kids bunk beds need more circulation in the room got super hot in there. They were fast to fix my fridge when it wasnt working but messed my food order up and made me wait with half the order to get cold while the fix it.
Love that it has water slides. I had chose a 2 bedroom for the kids bunk beds need more circulation in the room got super hot in there. They were fast to fix my fridge when it wasnt working but messed my food order up and made me wait with half the order to get cold while the fix it.
6
Brenda
Jun 23, 2025
·
Stayed 7 nights
Nice room and lots of activities for kids but poorly maintained. They charge a resort fee but half the water slides were unusable the entire stay and we were told the putt-putt clubs were broken. The elevator in our building was also out. Breakfast buffet was $40 for 2 people and we barely ate; there is no smaller option for those that don’t eat much. The food court charges for packets of ketchup/sauce and there are no drink refills. The microwave was too small for a bag of popcorn and the bag burnt. Be careful booking through Expedia who tried to get the Manager to assist but the hotel would not work with us to change the dates of our stay so we ended up losing a night.
Nice room and lots of activities for kids but poorly maintained. They charge a resort fee but half the water slides were unusable the entire stay and we were told the putt-putt clubs were broken. The elevator in our building was also out. Breakfast buffet was $40 for 2 people and we barely ate; there is no smaller option for those that don’t eat much. The food court charges for packets of ketchup/sauce and there are no drink refills. The microwave was too small for a bag of popcorn and the bag burnt. Be careful booking through Expedia who tried to get the Manager to assist but the hotel would not work with us to change the dates of our stay so we ended up losing a night.
6
Kathleen
Aug 5, 2025
·
Stayed 2 nights
The rooms were comfortable but housekeeping had linen bags laying around everywhere and felt very much like a motel from the outside.
The rooms were comfortable but housekeeping had linen bags laying around everywhere and felt very much like a motel from the outside.
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AI-generated summary based on recent guest reviews
Service
Service is inconsistent: some staff are friendly and helpful, but many guests report long, delayed check‑ins, unreturned requests, billing mistakes, and high‑pressure timeshare pitches.
Related guest reviews
4
candiscia Akintoye
Sep 2, 2025
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Stayed 3 nights
I booked a room for three days but checked out early and was incorrectly charged an additional $89 because a staff member did not process my checkout properly. I was told I would receive a refund for one day of parking and the resort fee, and I was even given paperwork confirming this. However, when I returned home, I saw that I was charged instead. On top of that, the staff at the front desk were extremely rude. This experience has been very disappointing, and I will never book with this hotel again.
I booked a room for three days but checked out early and was incorrectly charged an additional $89 because a staff member did not process my checkout properly. I was told I would receive a refund for one day of parking and the resort fee, and I was even given paperwork confirming this. However, when I returned home, I saw that I was charged instead. On top of that, the staff at the front desk were extremely rude. This experience has been very disappointing, and I will never book with this hotel again.
8
Adrian
Aug 23, 2025
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Stayed 3 nights
Excellent service but i had to keep driving around for check in but overall great experience for the stay.
Excellent service but i had to keep driving around for check in but overall great experience for the stay.
2
Charity
Nov 10, 2025
·
Stayed 2 nights
Aside from a single front desk person and a few other employees who were nice in passing, the stay was atrocious. It was well over hour to get checked in and after waiting in that long line,
Aside from a single front desk person and a few other employees who were nice in passing, the stay was atrocious. It was well over hour to get checked in and after waiting in that long line,
4
Jorge
Aug 10, 2025
·
Stayed 1 night
I’ve stayed here before and this is the worst experience we had. Check in was confusing. Made the line 3xs 25 min each time and was told they couldnt guarantee me in by check in time. When my room was ready, made the line again just to get keys. No pool towels, not enough room towels. The kids wanted ice cream and their “system” was down. I’m not sure what happened this time around but it’s usually not this chaotic.
I’ve stayed here before and this is the worst experience we had. Check in was confusing. Made the line 3xs 25 min each time and was told they couldnt guarantee me in by check in time. When my room was ready, made the line again just to get keys. No pool towels, not enough room towels. The kids wanted ice cream and their “system” was down. I’m not sure what happened this time around but it’s usually not this chaotic.
10
Christelle
Jul 27, 2025
·
Stayed 3 nights
Had a great stay! The room was clean and comfortable, and the staff was super friendly and helpful. We had a small issue with our bedding, but they were quick to accommodate us in another unit, which we really appreciated. The location was convenient and everything else went smoothly. Would definitely stay here again!
Had a great stay! The room was clean and comfortable, and the staff was super friendly and helpful. We had a small issue with our bedding, but they were quick to accommodate us in another unit, which we really appreciated. The location was convenient and everything else went smoothly. Would definitely stay here again!
6
Joshua
Aug 31, 2025
·
Stayed 1 night
We were so excited to spend some family time here for the weekend. But as soon as we checked in they got us for a timeshare spiel. Instantly we regretted it. They lied about several things. Simply don’t do it unless you want to waste 3 hours of your morning. Our suite was comfortable, clean and stocked with plenty of towels. The elevator closet to our room wasn’t working. A few areas were under construction. They have several restaurants on premises but they open late in the afternoon. We tried both the Asian and pizza but they were both subpar. The waterpark is honestly why we chose this hotel for the kids. The two jacuzzis were relaxing. The bar served great drinks. Unfortunately, the pool and the outdoor amenities constantly kept closing due to lightening. The pool towels were small, thin and dirty. There weren’t enough lounge chairs. Saw drunk adults and fighting over a lounge chair. Overall, we left early because the pool kept closing and the type of people staying there were unmannered. As a local I wouldn’t return to this hotel nor do I recommend it.
We were so excited to spend some family time here for the weekend. But as soon as we checked in they got us for a timeshare spiel. Instantly we regretted it. They lied about several things. Simply don’t do it unless you want to waste 3 hours of your morning. Our suite was comfortable, clean and stocked with plenty of towels. The elevator closet to our room wasn’t working. A few areas were under construction. They have several restaurants on premises but they open late in the afternoon. We tried both the Asian and pizza but they were both subpar. The waterpark is honestly why we chose this hotel for the kids. The two jacuzzis were relaxing. The bar served great drinks. Unfortunately, the pool and the outdoor amenities constantly kept closing due to lightening. The pool towels were small, thin and dirty. There weren’t enough lounge chairs. Saw drunk adults and fighting over a lounge chair. Overall, we left early because the pool kept closing and the type of people staying there were unmannered. As a local I wouldn’t return to this hotel nor do I recommend it.
8
Sabrina
Jun 25, 2025
·
Stayed 4 nights
The amenities of the hotel were great. The check in process is too long. There were always long lines if anything was needed.
The amenities of the hotel were great. The check in process is too long. There were always long lines if anything was needed.
2
cindy
Aug 5, 2025
·
Stayed 4 nights
We were placed in area 1. Which is right next to all the construction going on. I believe we were the only ones placed there. NEVER seen any other people going in or out of the rooms next or around us. 5am daily construction started VERY LOUDLY. Room phone had NO GUIDE on it so we could never call for questions etc. We told the front desk about it, nothing was done. We mentioned switching rooms, front desk said we would get a text, when I got the text I replied " yes, we want to change rooms." NOTHING was ever replied or done. My boys room floor smelled like dirty feet carpet. Their little tiny closet space had dust and some rotting of the wood. TV.s always gave us troubles. LUCKLY most of our days we were at the parks all day long. NEVER was able to eat the food there, everything was always closed. Uber eats drops off in the main lobby, and the main lobby people always offer a pick and drop off by workers but when they were radioed THEY NEVER ANSWER, so we had to walk from the front of the hotel all the way to the back of the hotel. The water park was always closed, we got there early one day and as soon as my boys were walking towards it they closed it. but it was ok, the water is very foggy and dirty. I honestly wish i could get my money back. They do offer a shuttle to the parks, but there is a fee for each adult of $13 each, and i believe $10 or so for each kid. Uber/lyft is CHEAPER.
We were placed in area 1. Which is right next to all the construction going on. I believe we were the only ones placed there. NEVER seen any other people going in or out of the rooms next or around us. 5am daily construction started VERY LOUDLY. Room phone had NO GUIDE on it so we could never call for questions etc. We told the front desk about it, nothing was done. We mentioned switching rooms, front desk said we would get a text, when I got the text I replied " yes, we want to change rooms." NOTHING was ever replied or done. My boys room floor smelled like dirty feet carpet. Their little tiny closet space had dust and some rotting of the wood. TV.s always gave us troubles. LUCKLY most of our days we were at the parks all day long. NEVER was able to eat the food there, everything was always closed. Uber eats drops off in the main lobby, and the main lobby people always offer a pick and drop off by workers but when they were radioed THEY NEVER ANSWER, so we had to walk from the front of the hotel all the way to the back of the hotel. The water park was always closed, we got there early one day and as soon as my boys were walking towards it they closed it. but it was ok, the water is very foggy and dirty. I honestly wish i could get my money back. They do offer a shuttle to the parks, but there is a fee for each adult of $13 each, and i believe $10 or so for each kid. Uber/lyft is CHEAPER.
4
Ed
Sep 7, 2025
·
Stayed 1 night
Check in was terrible room was not ready had to wait over a hour for my room to be ready for a 4 pm check in.
Check in was terrible room was not ready had to wait over a hour for my room to be ready for a 4 pm check in.
6
Katlyn
Aug 24, 2025
·
Stayed 4 nights
Can’t complain too much because it was so affordable… The only on site food available was the pizza and ice cream. No one was able to staff the burger, Mexican, and Asian places while we were there. Housekeeping left our door cracked open which was accessible to the street, the lifeguards wouldn’t let the kids play on the splash pad until noon, and the timeshare staff were harassing us -literally yelling at us down the hallway. “Not interested” means STOP asking.
Can’t complain too much because it was so affordable… The only on site food available was the pizza and ice cream. No one was able to staff the burger, Mexican, and Asian places while we were there. Housekeeping left our door cracked open which was accessible to the street, the lifeguards wouldn’t let the kids play on the splash pad until noon, and the timeshare staff were harassing us -literally yelling at us down the hallway. “Not interested” means STOP asking.
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AI-generated summary based on recent guest reviews
Location
Convenient for Orlando’s attractions and shopping, with multiple reviews praising proximity to the parks.
Related guest reviews
6
Chad
Jul 6, 2025
·
Stayed 3 nights
Great location to Disney parks
Great location to Disney parks
10
Javier
Aug 11, 2025
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Stayed 2 nights
Great for family’s to stay and spend time together without having to travel far distances. Very close to almost every thing you’ll need. Waterpark was amazing and well maintained. I’ll be booking soon again.
Great for family’s to stay and spend time together without having to travel far distances. Very close to almost every thing you’ll need. Waterpark was amazing and well maintained. I’ll be booking soon again.
10
Paula
Jul 26, 2025
·
Stayed 7 nights
A great place to unwind after a day exploring Orland.
A great place to unwind after a day exploring Orland.
10
Evelyn
Jun 26, 2025
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Stayed 2 nights
Clost to the airport, everything you need (we didnt leave the resort all weekend, we were there for a 2-year-olds birthday). Everyone of all ages had a blast!
Clost to the airport, everything you need (we didnt leave the resort all weekend, we were there for a 2-year-olds birthday). Everyone of all ages had a blast!
10
Leah Cappelli
Jun 30, 2025
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Stayed 6 nights
Very close to parks, affordable and fun pool area Be prepared for extremely loud music blasting all day until night time though.
Very close to parks, affordable and fun pool area Be prepared for extremely loud music blasting all day until night time though.
6
David
Jul 20, 2025
·
Stayed 7 nights
Close to Disney World
Close to Disney World
10
Randy
Aug 4, 2025
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Stayed 2 nights
Close to the theme parks which is nice, a lot of dining options around the area. Water park for kids is nice also.
Close to the theme parks which is nice, a lot of dining options around the area. Water park for kids is nice also.
10
Zeranelle
Jun 22, 2025
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Stayed 1 night
It has a lot of amenities and shops and food places all in one place! And they offer shuttles to all the parks so no need to stress in driving around and anywhere unless you want to explore on your own. Its close to everything you will ever need. And theybhave 2 bedroom and 3 bedrooms which are spacious and comfortable for families with kids.
It has a lot of amenities and shops and food places all in one place! And they offer shuttles to all the parks so no need to stress in driving around and anywhere unless you want to explore on your own. Its close to everything you will ever need. And theybhave 2 bedroom and 3 bedrooms which are spacious and comfortable for families with kids.
8
Cynthia
Jul 5, 2025
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Stayed 5 nights
The property is close to everything and the staff is really nice.
The property is close to everything and the staff is really nice.
6
TERRCAS
Aug 23, 2025
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Stayed 3 nights
Close proximity to everything, staff nice and helpful… Around the property could of been better maintained (landscaping), pool area, patio chairs were moldy from weather and wear and tear, could of used a power wash..bumble bees in the sitting area by the pool made it difficult to sit and enjoy the sun and scenery, all three days the bees were a disturbance. Room was clean initially… however my toilet on day one had blood on the outside front of bowl (didn’t complain put on gloves and cleaned myself (like I said staff was really nice and friendly didn’t want to be a nuisance .… parts of the property is under construction is the reason I give grace and the kind, warm and helpful nature of the crew!! With minor improvements this place could be spectacular!!
Close proximity to everything, staff nice and helpful… Around the property could of been better maintained (landscaping), pool area, patio chairs were moldy from weather and wear and tear, could of used a power wash..bumble bees in the sitting area by the pool made it difficult to sit and enjoy the sun and scenery, all three days the bees were a disturbance. Room was clean initially… however my toilet on day one had blood on the outside front of bowl (didn’t complain put on gloves and cleaned myself (like I said staff was really nice and friendly didn’t want to be a nuisance .… parts of the property is under construction is the reason I give grace and the kind, warm and helpful nature of the crew!! With minor improvements this place could be spectacular!!
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AI-generated summary based on recent guest reviews
Dining
On‑site food options are limited or keep irregular hours, and prices are often viewed as high; pizza is commonly available when other venues are closed. Breakfast is frequently described as expensive, though a few guests enjoyed specific items.
Related guest reviews
8
Orville
Aug 10, 2025
·
Stayed 7 nights
The food is great,,, love the guava ribs, the kids love the burger , just wish there were more options during the week days,, i love my room very nice and comfy bed,,water park is great kids love it,, wish there was something more for adults though, however we had fun ,will surely go back
The food is great,,, love the guava ribs, the kids love the burger , just wish there were more options during the week days,, i love my room very nice and comfy bed,,water park is great kids love it,, wish there was something more for adults though, however we had fun ,will surely go back
8
Renee
Aug 21, 2025
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Stayed 5 nights
Good was very expensive and sometimes came out dry or not so hot
Good was very expensive and sometimes came out dry or not so hot
2
William Mosher
Aug 13, 2025
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Stayed 5 nights
Do yourself a favor and don’t stay here. We were lured in by the price and that they provided complimentary shuttles to Disney parks and had a waterpark. After arriving we found out that the shuttles were not complimentary, only went to magic kingdom and Epcot and only went twice a day so we ended up paying $100 in Ubers to get back and forth which we didn’t plan for. The “waterpark” was a rusty playground with slides on it which was missing the bucket and roof on top and only open from 10-6. Huge disappointment. The pool area had little to no lifeguards and some were even playing basketball while one watched. They were always running out of towels and when we asked if they were getting more they laughed and said no and said the front desk could send towels to our room which made no sense. The staff were rude and I was hung up on twice by the front desk. The room was outdated with lights broken, the phone broken and the tv had 10 channels and on occasion no sound. They closed the front lobby/main entrance and made people go to the middle of the property to check in/out because it was their “off season” which made no sense. The marketplace dining options were all closed minus the pizza place because again “off season”. The main thing is they charge you $73 per night in resort fees for all the amenities that you couldn’t even use which is a joke. Learn from my mistakes and stay literally anywhere else. Not worth the price or the hassle.
Do yourself a favor and don’t stay here. We were lured in by the price and that they provided complimentary shuttles to Disney parks and had a waterpark. After arriving we found out that the shuttles were not complimentary, only went to magic kingdom and Epcot and only went twice a day so we ended up paying $100 in Ubers to get back and forth which we didn’t plan for. The “waterpark” was a rusty playground with slides on it which was missing the bucket and roof on top and only open from 10-6. Huge disappointment. The pool area had little to no lifeguards and some were even playing basketball while one watched. They were always running out of towels and when we asked if they were getting more they laughed and said no and said the front desk could send towels to our room which made no sense. The staff were rude and I was hung up on twice by the front desk. The room was outdated with lights broken, the phone broken and the tv had 10 channels and on occasion no sound. They closed the front lobby/main entrance and made people go to the middle of the property to check in/out because it was their “off season” which made no sense. The marketplace dining options were all closed minus the pizza place because again “off season”. The main thing is they charge you $73 per night in resort fees for all the amenities that you couldn’t even use which is a joke. Learn from my mistakes and stay literally anywhere else. Not worth the price or the hassle.
8
Stephanie
Aug 26, 2025
·
Stayed 7 nights
This is my second time staying at the Holiday Inn. My first time experience again was good so we decided to come back for a second time with our second child. There’s a few things that I did not like during my stay there this time around. In our suite, there were a few cracks and open walls and there was one morning we were eating breakfast and roaches came out from behind the tv wall. We called front desk and they hung up on us. Most towels we would receive in our room had stains on them so we would request multiple at once. There was also one night that our ac stopped working so we called in the morning for it to come get fixed. The staff member came, but they literally knocked once and just opened the door. I thought that was inappropriate. What if myself or one of my family members were getting dressed or something. The hotel is good, very family friendly my son enjoyed it, but they should definitely check out the bedrooms to fix those minor things and
This is my second time staying at the Holiday Inn. My first time experience again was good so we decided to come back for a second time with our second child. There’s a few things that I did not like during my stay there this time around. In our suite, there were a few cracks and open walls and there was one morning we were eating breakfast and roaches came out from behind the tv wall. We called front desk and they hung up on us. Most towels we would receive in our room had stains on them so we would request multiple at once. There was also one night that our ac stopped working so we called in the morning for it to come get fixed. The staff member came, but they literally knocked once and just opened the door. I thought that was inappropriate. What if myself or one of my family members were getting dressed or something. The hotel is good, very family friendly my son enjoyed it, but they should definitely check out the bedrooms to fix those minor things and
8
Nijha
Jun 24, 2025
·
Stayed 2 nights
The waterpark was an amazing touch, including the mall. I just really wish for my seven day stay there we should have been able to have breakfast included.( was overcharged for children under 11)The staff there are awesome. I even made a second reservation after my first two nights, and even tho the wait was long the service manager Jameil accommodated us with a free breakfast for the next morning for the trouble. Love it!
The waterpark was an amazing touch, including the mall. I just really wish for my seven day stay there we should have been able to have breakfast included.( was overcharged for children under 11)The staff there are awesome. I even made a second reservation after my first two nights, and even tho the wait was long the service manager Jameil accommodated us with a free breakfast for the next morning for the trouble. Love it!
8
Barbara
Aug 9, 2025
·
Stayed 4 nights
We had an excellent stay. This is an older hotel but very clean. People are cleaning 24/7. Food court was good. Coffee was excellent especially Karima in the ice cream shop. Property is very pet friendly.
We had an excellent stay. This is an older hotel but very clean. People are cleaning 24/7. Food court was good. Coffee was excellent especially Karima in the ice cream shop. Property is very pet friendly.
8
Niyazi
Jul 6, 2025
·
Stayed 2 nights
This is a very old resort. Buildings show their age. However, rooms are renovated and very clean. The market does not offer many food options.
This is a very old resort. Buildings show their age. However, rooms are renovated and very clean. The market does not offer many food options.
10
Latonya
Jun 26, 2025
·
Stayed 2 nights
The park was great! Didn’t like that I couldn’t buy a plate from the breakfast buffet and take it to my room
The park was great! Didn’t like that I couldn’t buy a plate from the breakfast buffet and take it to my room
6
Brenda
Jun 23, 2025
·
Stayed 7 nights
Nice room and lots of activities for kids but poorly maintained. They charge a resort fee but half the water slides were unusable the entire stay and we were told the putt-putt clubs were broken. The elevator in our building was also out. Breakfast buffet was $40 for 2 people and we barely ate; there is no smaller option for those that don’t eat much. The food court charges for packets of ketchup/sauce and there are no drink refills. The microwave was too small for a bag of popcorn and the bag burnt. Be careful booking through Expedia who tried to get the Manager to assist but the hotel would not work with us to change the dates of our stay so we ended up losing a night.
Nice room and lots of activities for kids but poorly maintained. They charge a resort fee but half the water slides were unusable the entire stay and we were told the putt-putt clubs were broken. The elevator in our building was also out. Breakfast buffet was $40 for 2 people and we barely ate; there is no smaller option for those that don’t eat much. The food court charges for packets of ketchup/sauce and there are no drink refills. The microwave was too small for a bag of popcorn and the bag burnt. Be careful booking through Expedia who tried to get the Manager to assist but the hotel would not work with us to change the dates of our stay so we ended up losing a night.
6
Katlyn
Aug 24, 2025
·
Stayed 4 nights
Can’t complain too much because it was so affordable… The only on site food available was the pizza and ice cream. No one was able to staff the burger, Mexican, and Asian places while we were there. Housekeeping left our door cracked open which was accessible to the street, the lifeguards wouldn’t let the kids play on the splash pad until noon, and the timeshare staff were harassing us -literally yelling at us down the hallway. “Not interested” means STOP asking.
Can’t complain too much because it was so affordable… The only on site food available was the pizza and ice cream. No one was able to staff the burger, Mexican, and Asian places while we were there. Housekeeping left our door cracked open which was accessible to the street, the lifeguards wouldn’t let the kids play on the splash pad until noon, and the timeshare staff were harassing us -literally yelling at us down the hallway. “Not interested” means STOP asking.
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AI-generated summary based on recent guest reviews
6
christopher
last week
·
Stayed 2 nights
It was not terrible but it was not awesome either. Would not stay again. Would not recommend.
It was not terrible but it was not awesome either. Would not stay again. Would not recommend.
8
Angie
2 weeks ago
·
Stayed 2 nights
Unfortunately the water park for kids was closed during our stay and that was the main reason we booked. Thankfully management took care of the issue and were very responsive. We enjoyed the pool and the amenities. Responsive when requesting towels, beds were comfortable, we had the pizza (good) and the burgers (great) and my son loved his I ice cream by the pool. Overall I would visit again for the waterpark. It is not a 2 bedroom place, the area with the bunk beds is open into the living room, my toddler had a rough time sleeping because of fomo and me not being able to close his door.
Unfortunately the water park for kids was closed during our stay and that was the main reason we booked. Thankfully management took care of the issue and were very responsive. We enjoyed the pool and the amenities. Responsive when requesting towels, beds were comfortable, we had the pizza (good) and the burgers (great) and my son loved his I ice cream by the pool. Overall I would visit again for the waterpark. It is not a 2 bedroom place, the area with the bunk beds is open into the living room, my toddler had a rough time sleeping because of fomo and me not being able to close his door.
10
Laquana
2 weeks ago
·
Stayed 2 nights
This was my 1st ever staying at the hotel and it was beyond amazing. I stated something was wrong with the carpet in my room and 10mins later the staff was there to correct the problem… A total 5-star across the board…Totally recommend
This was my 1st ever staying at the hotel and it was beyond amazing. I stated something was wrong with the carpet in my room and 10mins later the staff was there to correct the problem… A total 5-star across the board…Totally recommend
10
Robin
3 weeks ago
·
Stayed 1 night
The room was clean and the kids loved all the activities they had to offer
The room was clean and the kids loved all the activities they had to offer
10
lakeshia
3 weeks ago
·
Stayed 2 nights
We booked our 3bdrm stay as a family for our 9yr old’s bday trip and we absolutely loved our stay here. The property was clean, the kids LOVED having bunk beds in their room, every staff we encountered was super nice and accommodating with any questions we may have had. We certainly didn’t need anything. Both water parks were phenomenal. We will definitely book here again when visiting
We booked our 3bdrm stay as a family for our 9yr old’s bday trip and we absolutely loved our stay here. The property was clean, the kids LOVED having bunk beds in their room, every staff we encountered was super nice and accommodating with any questions we may have had. We certainly didn’t need anything. Both water parks were phenomenal. We will definitely book here again when visiting
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 16:00 to 23:59
Before 10:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Holiday Inn Resort Orlando Suites - Waterpark
Is parking available at the property?
Self parking is available on-site for a fee of USD 31 per night, which includes in/out privileges. Limited parking is provided, and a reservation is not required.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately USD 24.95 per person.
Are pets allowed at the property?
Pets are allowed with a fee of USD 125.00 per pet, per stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 4:00 PM to 11:59 PM, and check-out is at 10:00 AM. Early check-in and late check-out are available for a fee, subject to availability.
Is there an airport shuttle service available?
Shuttle service is included as part of the resort fee, which covers various amenities. Guests can arrange transfers through the property.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so contacting the property for detailed information is recommended.
What is the location of the property in relation to key attractions?
The hotel is located in Orlando's entertainment district, within a 10-minute drive of Walt Disney World® Resort and Epcot®. It is approximately 4.4 miles from Disney's Hollywood Studios® and 6.8 miles from the Orange County Convention Center.
Does the property have a swimming pool?
Yes, the property features 2 outdoor swimming pools and 2 hot tubs. Pool access is available from 9 AM to 9 PM, and the pools are seasonal.
What are the policies for guests staying with children?
Children 18 years old and younger stay free when occupying the parent or guardian's room using existing bedding.
What are the policies regarding extra beds and cribs?
The property does not specify the availability of cribs or extra beds. Guests are encouraged to contact the property directly for more information and to confirm any requests.
Have a question?
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Considering this hotel for your Orlando trip?
What do room rates usually run at Holiday Inn Resort Orlando Suites - Waterpark in Orlando?
Over the next 60–90 days, room rates at Holiday Inn Resort Orlando Suites - Waterpark in Orlando typically land around $145 a night for two guests, ranging from $135 to $204 on peak dates.
When is the least crowded time to visit Holiday Inn Resort Orlando Suites - Waterpark in Orlando?
September is the quietest month for crowds at Holiday Inn Resort Orlando Suites - Waterpark in Orlando, while October sees the busiest demand; plan for lighter lines and easier availability in early autumn.
Which month is cheapest to stay at Holiday Inn Resort Orlando Suites - Waterpark in Orlando?
January is the cheapest month to stay at Holiday Inn Resort Orlando Suites - Waterpark in Orlando, averaging $130 a night over the trailing 12 months; July is the priciest at $173 a night, though September is the quietest month for crowds.
What nearby attractions and traveler types is Holiday Inn Resort Orlando Suites - Waterpark in Orlando good for?
Set in Florida, Holiday Inn Resort Orlando Suites - Waterpark in Orlando is well placed for families and business travelers, with easy access to Disney's Typhoon Lagoon Water Park, Orlando Vineland Premium Outlets and the House of Blues Orlando.
How do rates at Holiday Inn Resort Orlando Suites - Waterpark in Orlando compare with nearby hotels?
Cheaper than 14 of 19 comparable hotels nearby, Holiday Inn Resort Orlando Suites - Waterpark in Orlando posts a typical median of $144 a night versus about $167 for its Orlando peer set.
How does the nightly price at Holiday Inn Resort Orlando Suites - Waterpark in Orlando compare to recent weeks?
The current price at Holiday Inn Resort Orlando Suites - Waterpark in Orlando is $134 per night for 2 guests, which is typical for this hotel: within 10% of its $144 average over the last 60 days. Most nights over that period fell between $137 and $172.
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-18: 134.5383718887329USD
- 2026-10-19: 135.2467603385925USD
- 2026-10-20: 94.83217402687072USD
- 2026-10-21: 143.5195718887329USD
- 2026-10-22: 135.19545515136718USD
- 2026-10-23: 165.70674421081543USD
- 2026-10-24: 134.76151091003416USD
- 2026-10-25: 135.2467603385925USD
- 2026-10-26: 135.43794282341003USD
- 2026-10-27: 135.43794282341003USD
- 2026-10-28: 135.40281718521118USD
- 2026-10-29: 135.43794282341003USD
- 2026-10-30: 141.4229027591705USD
- 2026-10-31: 141.38654374084473USD
- 2026-11-01: 135.43794282341003USD
- 2026-11-02: 135.43794282341003USD
- 2026-11-03: 135.40281718521118USD
- 2026-11-04: 135.40281718521118USD
- 2026-11-05: 135.40281718521118USD
- 2026-11-06: 150.41445801315308USD
- 2026-11-07: 150.3565062774658USD
- 2026-11-08: 142.38570155563355USD
- 2026-11-09: 142.42510119857786USD
- 2026-11-10: 142.38570155563355USD
- 2026-11-11: 142.42510119857786USD
- 2026-11-12: 142.42510119857786USD
- 2026-11-13: 163.33435466690062USD
- 2026-11-14: 163.38658488922118USD
- 2026-11-15: 134.44280205917357USD
- 2026-11-16: 134.40365937042236USD
- 2026-11-17: 134.44280205917357USD
- 2026-11-18: 134.40365937042236USD
- 2026-11-19: 134.40365937042236USD
- 2026-11-20: 148.41711880950928USD
- 2026-11-21: 108.53385381317138USD
- 2026-11-22: 142.38570155563355USD
- 2026-11-23: 142.42510119857786USD
- 2026-11-24: 142.42510119857786USD
- 2026-11-25: 142.38570155563355USD
- 2026-11-26: 142.42510119857786USD
- 2026-11-27: 148.41711880950928USD
- 2026-11-28: 148.41711880950928USD
- 2026-11-29: 134.44280205917357USD
- 2026-11-30: 134.40365937042236USD
- 2026-12-01: 134.44280205917357USD
- 2026-12-02: 134.40365937042236USD
- 2026-12-03: 134.44280205917357USD
- 2026-12-04: 155.35231248168944USD
- 2026-12-05: 155.397228074646USD
- 2026-12-06: 134.44280205917357USD
- 2026-12-07: 134.44280205917357USD
- 2026-12-08: 134.40365937042236USD
- 2026-12-09: 134.44280205917357USD
- 2026-12-10: 134.40365937042236USD
- 2026-12-11: 155.397228074646USD
- 2026-12-12: 155.35231248168944USD
- 2026-12-13: 147.41492893524168USD
- 2026-12-14: 147.41492893524168USD
- 2026-12-15: 147.41492893524168USD
- 2026-12-16: 147.38149062957763USD
- 2026-12-17: 147.38149062957763USD
- 2026-12-18: 168.36933782043457USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Pool access available from 9 AM to 9 PM.
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- A car is not required for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately USD 24.95 per person
- Self parking fee: USD 31 per night (in/out privileges)
- Pet fee: USD 125.00 per pet, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Business Center
Housekeeping
Services
Business Center
Housekeeping
Banquet Facilities
Safe-Deposit Box
ATM / Cash Machine
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Playground
Pool Outdoor
Outdoor heated pool
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Water Park
General
Restaurant
Non-Smoking Rooms
Hot Tub / Jacuzzi
Kids Club
Poolside Bar
Picnic Area/Tables
Vending Machines
Family Room
Beach Sun Loungers
Fence Around Pool
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi