Is parking available at the hotel?

Free self-parking is available on-site, but parking is limited.

What type of breakfast is offered?

A complimentary on-the-go breakfast is served daily from 6:00 AM to 10:00 AM.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Late check-out is available for a fee of USD 50.00, subject to availability.

What accessibility features does the hotel offer?

The hotel includes step-free entrances and wheelchair-accessible facilities in public areas, ensuring a comfortable stay for guests with disabilities.

Where is the hotel located in relation to nearby attractions?

The hotel is situated in the business district of Pineville, within a 5-minute drive of Carolina Place and CSA OrthoCarolina Sportsplex. It is approximately 3.4 miles from NarroWay Theater and 4.3 miles from Quail Hollow Club.

What are the policies for children staying at the hotel?

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Four Points by Sheraton Charlotte/Pineville Hotel

Average nightly price at Four Points by Sheraton Charlotte/Pineville by month, last 12 months (USD)
Month	Average price
January	$90
February	$91
March	$97
April	$101
May	$111
June	$104
July	$104
August	$101
September	$91
October	$94
November	$91
December	$93

What guests think

At Four Points by Sheraton Charlotte/Pineville, guests frequently praise friendly, accommodating staff, generally clean, spacious rooms, and a quiet, convenient location near highways, shopping, and restaurants, making it a solid value for short stays.

However, reviews also note dated furnishings and intermittent maintenance problems, plus thin walls or adjoining doors that allow noise, and mattresses that range from firm and squeaky to overly soft. Breakfast feedback is mixed, from tasty and well stocked to cold or late, with several mentions that the on-site restaurant/bar is not operating and the pool may be closed or unclean. A few guests reported safety concerns such as loud parking-lot activity or vehicle break-ins, while many others found the area quiet and convenient. Expect friendly service and a practical stay, with variability in room condition and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is easy and convenient. Several reviews note the pool was closed or dirty, and the advertised bar/restaurant is not operating.

Related guest reviews

8

Corinne

Oct 29, 2025

·

Stayed 1 night

I’ve stayed at this hotel a few times. It’s convenient and close to the highway but far enough away that you don’t have to listen to the traffic during the night. The rooms are clean and well maintained. The staff is very friendly. They no longer serve food in the bar but the restaurants in the area are good. If you like German food I highly recommend Waldhorn’s which is only a couple of miles away. They serve authentic German food at a reasonable price.

6

Beverly

Apr 15, 2024

·

Stayed 1 night

The room was clean. Your outside property seems to need some maintenance. You also advertise having a restaurant and have not had one for 2 years as per person working the front desk.

10

Juan

Jul 28, 2025

·

Stayed 3 nights

We did not like that the pool was closed our entire stay. We also did not like someone in the parking lot playing extremely loud music, from their SUV. We called the front desk to lodge a complaint and in just 5min. the music stopped.

6

Cindy

Sep 22, 2025

·

Stayed 3 nights

Well, the toilet seat was loose and moved a lot when you sat on it. The bed has seen better days. They need to start replacing them. Pillows were just okay. Kind of flat with not very much filling. The handicap rail in the tub the end piece that covers the screws fell down no matter how many times I would click it back on. What I did like about the hotel is the rooms are very spacious with a separate seating area. The bathroom was also nice size. Access to my car was also convenient and they had plenty of parking. Again I like a firm bed, but would like to have some cushion on the mattress also. Both times I have stayed here the staff is very friendly and accommodating.

10

Kathy

Jun 24, 2025

·

Stayed 2 nights

Quiet and comfortable…great amenities and staff is outstanding…Also a great location!!

8

Teresa

Mar 27, 2025

·

Stayed 1 night

The property was clean and while a efficiency level hotel, very neat. Unfortunately, overnight the parking lot had multiple break ins to vehicles. We escaped being a victim but were unable to sleep any longer for the remainder of the night, feeling unsafe to be in the area.

2

Estelle

May 15, 2024

·

Stayed 3 nights

the pool was really dirty and not usable at all

4

Stefanie

Jun 23, 2025

·

Stayed 1 night

While the staff was super nice, we booked this location because it was advertised as included a hotel restaurant with a bar. None of that was true.

10

Derrick

Sep 27, 2025

·

Stayed 3 nights

Easy check-in/out. Adequate breakfast offering. Clean rooms. Comfortable beds. Easy parking. Fair price. 5 stars.

10

Christian

Sep 10, 2025

·

Stayed 1 night

Property in a quiet area, nice location. Hotel needs some TLC. Nothing that isn't fixable. Breakfast facilities need some re-thinking.

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Cleanliness

Many guests report very clean rooms and public areas. There are scattered housekeeping lapses and odors mentioned, including an isolated bug report.

Related guest reviews

2

Diann

Nov 16, 2025

·

Stayed 1 night

The room that I was assigned had 4 bugs visible on the walls when I entered the room. I was assigned a second room and found two bugs ( one on the wall and one on the lamp. I was assigned a third room which was a double although I reserved a King. I was very disturbed and upset.

10

Carolyn

Dec 13, 2025

·

Stayed 1 night

The room was great, it was clean, a clean smell which is always good. Everything was in place and customer service was wonderful and answered any questions we had.

10

Katlyn

Oct 6, 2023

·

Stayed 1 night

Very clean and accommodating! Definitely would stay here again!

2

Mark

Apr 7, 2024

·

Poor customer service even after finding unknown white powdery substance and empty pill capsules on our counter surfaces. Front desk apologized and said they hoped we had a good rest of the night.

8

Patricia

Feb 18, 2025

·

Stayed 4 nights

This hotel was a little disappointing when I arrived, it had an excellent review on line but fell short in person. The hallway was dirty and often littered with trash and the bathroom had seen a lot of wear and tear. The fitness center also was very dirty. Thr staff were all very friendly.

10

Maureen

Oct 19, 2025

·

Stayed 1 night

Check in was friendly, easy and quick. Room was clean and very temperature friendly. Nice stay!

10

Maria

Aug 17, 2025

·

Stayed 1 night

Hotel was nice and clean.

10

THomas D

Oct 31, 2024

·

Stayed 1 night

Clean, attractive hotel. Great room and comfortable bed. Nice included breakfast. We definitely recommend this hotel.

10

Edrin

Sep 29, 2025

·

Stayed 1 night

Excellent, everything was very clean and tidy, it smelled very good, very good beds, it was a very pleasant rest for us😌

6

Samantha

May 30, 2023

·

Stayed 3 nights

When we got in the room there was trash on the floor from the previous people. Lighting wasn’t great and the bed was awful. Both my husband and I had a hard time sleeping on it. Most of the front desk people were very friendly.

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Rooms

Rooms are often spacious and quiet with practical workspace, but many mention dated decor and recurring maintenance issues such as weak hot water, faulty locks, or fixtures. Mattress comfort is mixed, and thin walls or adjoining doors transmit noise.

Related guest reviews

10

vijay

Apr 9, 2025

·

Stayed 3 nights

It's overall good. But the water is not hot for shower

6

Freda

Sep 15, 2023

·

Stayed 17 nights

It was ok for the price. Wasn't the worst but could've been better. The beds are extremely hard and pretty old and squeaky.

4

Rebecca

Oct 5, 2025

·

Stayed 1 night

Things started off fine. Although checkin was slow, the room was fine and I unpacked and got settled. But everything went downhill from there. I turn on the TV, there’s a line down the middle. I go to use the shower, it trickles but doesn’t turn on. I try calling reception for 2 min and no one answers. I go downstairs and wait another 5 min for someone to show up. They tell me I have to switch rooms and that ends up being a 30 min process. I learn from the cleaning lady while waiting that she had told them that room was broken, so that was great to hear, not sure what their plan was there. I finally get another room but that one has a toilet that constantly makes noise, the shower never really gets hot and there weren’t really any easily accessible plugs by the bed. Hotel is outdated, needs repair and has definitely seen better days. Sebastian was very nice and helped me sort out the first room issues, but was slow moving and really seemed to need help so not sure what the other staff I’d seen were doing. In a pinch, the place is adequate but I won’t be staying here again.

10

Alton

Feb 4, 2023

·

Stayed 5 nights

Stay was for business. Suite provided good work space. Staff was excellent. Property was well maintained. Easy access to to food, shopping. Extremely nice area with access to a beautiful wetlands walking trail. Would definitely stay again when in Charlotte.

10

Tanisha

Mar 22, 2025

·

Stayed 1 night

The location was secluded yet walking distance to mall, gas stations, and restaurants. And Literally had a walking trail outside the front door across the street. Clean, very spacious room was on 4th floor, quiet private my new local getaway for peace

6

Cindy

Sep 22, 2025

·

Stayed 3 nights

Well, the toilet seat was loose and moved a lot when you sat on it. The bed has seen better days. They need to start replacing them. Pillows were just okay. Kind of flat with not very much filling. The handicap rail in the tub the end piece that covers the screws fell down no matter how many times I would click it back on. What I did like about the hotel is the rooms are very spacious with a separate seating area. The bathroom was also nice size. Access to my car was also convenient and they had plenty of parking. Again I like a firm bed, but would like to have some cushion on the mattress also. Both times I have stayed here the staff is very friendly and accommodating.

8

Cynthia

May 6, 2024

·

Stayed 3 nights

Nice clean and well maintained hotel. Rooms are not super sound proof. I would request to NOT have a room with a joining door. I could here the guy next door flip up the toilet seat and carry on a conversation. The bed and pillows just okay. Again very clean and spacious room though.s

6

Daniel

Apr 21, 2023

·

Stayed 1 night

Honestly the mattress was terrible noise at its highest

8

Laura

Jun 23, 2025

·

Stayed 2 nights

Area and location was good. Hotel was a bit dated. Desk furniture was not to what I know as Marriott Bonvoy standards. Front desk staff were. Highly accommodating, friendly. Breakfast was fine. The one thing that will make me not come again was noise. Walls seem to have no insulation. From the second floor we could hear everything. I heard at 3 an when the person above our suite slid open their balcony door, heard taking in the halls, laughter with front desk. That was not something they can fix but irritating none the less.

6

Skye

Dec 11, 2024

·

Stayed 2 nights

Overall an excellent stay. The shower did not get hot and I had to reattach the chain in the toilet tank.

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Service

Service is frequently friendly, welcoming, and accommodating with smooth check-ins. Some guests report slow or unresponsive assistance and limited help resolving issues.

Related guest reviews

10

Paul Robert

Dec 15, 2024

·

Stayed 3 nights

This property never disappoints and Sebastian always ensures check-in is smooth and seamless.

4

Rebecca

Oct 5, 2025

·

Stayed 1 night

Things started off fine. Although checkin was slow, the room was fine and I unpacked and got settled. But everything went downhill from there. I turn on the TV, there’s a line down the middle. I go to use the shower, it trickles but doesn’t turn on. I try calling reception for 2 min and no one answers. I go downstairs and wait another 5 min for someone to show up. They tell me I have to switch rooms and that ends up being a 30 min process. I learn from the cleaning lady while waiting that she had told them that room was broken, so that was great to hear, not sure what their plan was there. I finally get another room but that one has a toilet that constantly makes noise, the shower never really gets hot and there weren’t really any easily accessible plugs by the bed. Hotel is outdated, needs repair and has definitely seen better days. Sebastian was very nice and helped me sort out the first room issues, but was slow moving and really seemed to need help so not sure what the other staff I’d seen were doing. In a pinch, the place is adequate but I won’t be staying here again.

2

Laveneir

Mar 6, 2024

·

Stayed 1 night

We had a dirty towel in our room other than that the room was really clean.The Bed was terribly hard.Also there was a door that led into the room next door.Which was Quite uncomfortable for us.When we got into our room it was unlocked.So the people in the room next door had access to our room.We locked it and put a chair in front of it but it was still so uncomfortable.We could hear their entire conversation and what sound like they was have s**. It was not a great experience. It looked like it was a sweat that they closed off and booked it as two separate rooms.The staff was never at the desk when you needed help and never answered the phone.At check in and check we had to literally search for someone to help us. I wouldn’t recommend this hotel if you’re staying more than a night.

6

Lisa

Jun 22, 2025

·

Stayed 1 night

I received a text that our room Was ready at 9am… arrived at 11:30 and told to come back at 2:30pmas the message was an error… We were in the road 6 hours for no apparent reason they didn’t honor the ménage received. Then in the evening preparing for bed the window wouldn’t close And there was a light shining in the room . Called the front desk and they suggested to cover the window with a sheet ourselves as there was no maintenance person in the evening. Overall would not stay here or recommend this hotel .

10

Paul

Nov 24, 2024

·

Stayed 3 nights

Sebastian at the front desk is great. A big thank you to him.

10

Verna

Nov 9, 2025

·

Stayed 1 night

The lady at the front desk (I didn’t catch her name) was welcoming and understanding that I arrived earlier than check in. She accommodated my needs and was more than pleasant.

10

Jaylen

Aug 1, 2025

·

Stayed 1 night

Friendly Professional Quick Accommodating Staff

10

Infinite

Mar 26, 2025

·

Stayed 2 nights

The space and staff was excellent!!

10

Altaf

Sep 7, 2024

·

Stayed 3 nights

Great staff make you feel like your home

8

Megan

Nov 17, 2024

·

Stayed 1 night

Very good stay! Very clean, comfortable, and really good breakfast. Sebastian checked us in and made us feel right at home. Would stay again.

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Location

Quiet setting with easy access to I-485, downtown Charlotte, shopping, restaurants, and a nearby walking trail. A few reviews mention safety concerns, including loud parking-lot activity or vehicle break-ins.

Related guest reviews

8

Corinne

Oct 29, 2025

·

Stayed 1 night

I’ve stayed at this hotel a few times. It’s convenient and close to the highway but far enough away that you don’t have to listen to the traffic during the night. The rooms are clean and well maintained. The staff is very friendly. They no longer serve food in the bar but the restaurants in the area are good. If you like German food I highly recommend Waldhorn’s which is only a couple of miles away. They serve authentic German food at a reasonable price.

6

Stephen

Sep 24, 2023

·

Stayed 7 nights

Property around hotel didn’t feel safe !

10

David H

Jul 8, 2024

·

Stayed 5 nights

Safe , quite and walkable

8

sheneoi

Oct 17, 2025

·

Stayed 2 nights

I stayed at this location, Sheraton Four Points, Pineviille, NC 10/10/25 - 10/12/25, room #309. Staff was amazing from the start of check in. Mr. Bob, greeted me with a smile and he was very pleasant. Throughout the stay Rhonda was on duty at the front desk. She was so nice, provided great conversation, we spoke about traveling, and hair. I saw her Saturday and again Sunday at check out. She provided great customer service. The rooms needed some upgrading. Bathroom had paint peeling, and needed some extra cleaning. There were questionable people hanging outside of the hotel. The walls are very thin. I heard the music, and television from the hotel guest in the adjoining rooms and could hear their conversations clearly. Though the staff was extremely nice I probably will not be staying at this location again.

10

Tanisha

Mar 22, 2025

·

Stayed 1 night

The location was secluded yet walking distance to mall, gas stations, and restaurants. And Literally had a walking trail outside the front door across the street. Clean, very spacious room was on 4th floor, quiet private my new local getaway for peace

8

Teresa

Mar 27, 2025

·

Stayed 1 night

The property was clean and while a efficiency level hotel, very neat. Unfortunately, overnight the parking lot had multiple break ins to vehicles. We escaped being a victim but were unable to sleep any longer for the remainder of the night, feeling unsafe to be in the area.

10

Susan

Jun 8, 2023

·

Stayed 3 nights

Our stay was very pleasant. Easy access to Carolina Mall and Interstate 485. I would recommend hotel. We will stay there again when visiting the area.

8

Keith

Jan 31, 2025

·

Stayed 1 night

Good for business travelers. Quiet location.

10

Mary

Sep 4, 2025

·

Stayed 2 nights

Nice quiet location. Staff members were so friendly & accommodating. Great places to dine nearby. Free breakfast was delicious!!

8

Patty

May 10, 2025

·

Stayed 2 nights

Associates were very friendly, very clean, great breakfast. Convenient to downtown Charlotte.

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Dining

Breakfast ranges from very good and well stocked to undercooked, cold, or not ready on time. Multiple reviews also say there is no operating on-site restaurant or bar despite advertising.

Related guest reviews

10

Truc

Oct 27, 2024

·

Stayed 1 night

Convenient. Breakfast is ok, toaster old and nonfunctiioning, egg watery and meat dried.

6

Beverly

Apr 15, 2024

·

Stayed 1 night

The room was clean. Your outside property seems to need some maintenance. You also advertise having a restaurant and have not had one for 2 years as per person working the front desk.

10

Summer

Aug 22, 2025

·

Stayed 2 nights

When I walked into the hotel I was amazed by its beauty. Immediately I was greeted by the staff. Everything was clean and neat. The room was cozy and felt amazing with AC. The morning breakfast was yummy. I honestly didn’t want to leave. When I go back to that area I’ll definitely be staying there again.

10

Carlos

Sep 14, 2025

·

Stayed 3 nights

Check was easy front desk were very polite breakfast was nice and ready on time every morning.

6

Ralph

Jun 11, 2025

·

Stayed 4 nights

Room was okay but pillows were soft. Maid service not good. Complimentary breakfast was not good.

4

Stefanie

Jun 23, 2025

·

Stayed 1 night

While the staff was super nice, we booked this location because it was advertised as included a hotel restaurant with a bar. None of that was true.

6

Arnetta

Sep 26, 2025

·

Stayed 2 nights

Carpet is old and outdated. The breakfast wasnt good, sausage undercooked, eggs cold. Was the same options all weekend. Staff was professional at front desk

10

Mary

Sep 4, 2025

·

Stayed 2 nights

Nice quiet location. Staff members were so friendly & accommodating. Great places to dine nearby. Free breakfast was delicious!!

6

Jose Alfredo Santoyo

Aug 12, 2025

·

Stayed 1 night

Everything it’s great except for the brake fast never it’s ready at 6 am

10

Derrick

Sep 27, 2025

·

Stayed 3 nights

Easy check-in/out. Adequate breakfast offering. Clean rooms. Comfortable beds. Easy parking. Fair price. 5 stars.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $107	2 $102	3 $107	4 $112	5 $102	6 $107	7 $122
8 $107	9 $107	10 $112	11 $117	12 $107	13 $107	14 $127
15 $107	16 $107	17 $107	18 $117	19 $107	20 $112	21 $117
22 $107	23 $107	24 $107	25 $107	26 $107	27 $107	28 $112
29 $108	30 $107

Four Points by Sheraton Charlotte/Pineville

Prices for Four Points by Sheraton Charlotte/Pineville

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds (Hearing Accessible)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 2 Queen Beds

Junior Suite, 1 Bedroom, Balcony

Room, 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

Junior Suite, 1 Bedroom, Corner

Guest reviews of Four Points by Sheraton Charlotte/Pineville

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Four Points by Sheraton Charlotte/Pineville

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28 $125	29 $118	30 $103	31 $100