Is parking available at the property?

Free self-parking is available on-site, but it is limited.

Does the property allow pets?

Pets are allowed in specific rooms only, with a pet fee of USD 75 per accommodation, per week (maximum USD 150 per stay). Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 4:00 PM until 11:59 PM, and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features does the property have?

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas.

What is the location of the property in relation to key landmarks?

The hotel is located in Charlotte's Newell neighborhood, 4 minutes from the University of North Carolina at Charlotte and 9 minutes from PNC Music Pavilion. It is approximately 7.6 miles from Charlotte Motor Speedway and 9.3 miles from Spectrum Center.

What are the policies for guests staying with children?

Children are allowed at the property, and there is no minimum age for children to stay for free.

Comfortable Stay at Sonesta Simply Suites Charlotte University

Average nightly price at Sonesta Simply Suites Charlotte University by month, last 12 months (USD)
Month	Average price
January	$67
February	$69
March	$74
April	$74
May	$89
June	$69
July	$78
August	$77
September	$73
October	$74
November	$72
December	$72

What guests think

At Sonesta Simply Suites Charlotte University, travelers describe friendly staff and apartment‑style suites with good space, alongside recurring drawbacks like smoke or marijuana odors, dated finishes, and intermittent maintenance issues such as elevator outages and noisy air conditioners.

Many guests value the convenient University-area location near UNCC, PNC events, highways, and everyday shopping. Guests highlight the convenience of in-room kitchens and pet-friendly policies, and several note a recurring $5 parking fee. Expect a budget-friendly, extended-stay setup with strengths in space and staff, but variable upkeep and odors.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Full in-room kitchens are widely appreciated and the property is pet friendly. Several reviews note a $5 parking fee, elevator outages, broken laundry machines, and the gym being closed for renovation at times.

Related guest reviews

6

Peter

Nov 5, 2025

·

Stayed 5 nights

Broken dryers, strong odor but quiet safe location

8

Maria

Aug 13, 2025

·

Stayed 1 night

Glad that the place was dog friendly but wish they would have posted their pet fee of $75 in a place that was easy to find. I was not able to find that additional cost before booking.

10

Anthony

Mar 31, 2025

·

Stayed 2 nights

Customer service and all staff were very friendly and accommodating. The room was clean and comfortable. Having a kitchen in the room was very enjoyable and saved us some money versus going out for breakfast. Only complaint is that the entry door from the rear parking lot does not work properly and we had to walk around to the side to use our key card for entry.

10

Jameshia

Mar 21, 2025

·

Stayed 1 night

Like a little fully furnished apartment . Very cute.

10

Enkelejda

Jan 25, 2025

·

Stayed 14 nights

Beautiful kitchen, laundry free, gym!

6

Richard

Oct 29, 2024

·

Stayed 5 nights

The hotel had a couple issues when I checked in. The elevator was out during my entire 6 day stay. The gym was under renovation, so it could not be used. On the day of check out, housekeeping walked in on me and my guest as we came out of the shower, without knocking first. I asked maintenance to look at the bathroom fan that was very loud, but nothing was done.

10

Erica

Oct 6, 2024

·

Stayed 5 nights

Very polite staff, puppy friendly, always someone at the desk. Nice bed.

10

Cliff

Aug 28, 2024

·

Stayed 1 night

Good room, good location, quiet, comfortable, and all around good stay. Not a fan of paying $5 parking per night--that is ridiculous.

8

Joyce

Sep 15, 2023

·

Stayed 1 night

First topic of conversation was additional fee of $5 to park. Then the elevator doesn’t work and of course we were on second floor. Stairway at the end of hall way and room in second floor back to middle of hallway. Signage at the registration desk was explaining if you want to check-in early there would be additional fee, if late check out an additional fee; I asked “since I’ll be checking out early, do I get a discount? Since elevators are not working, do I get a discount? Of course, the answers were no.

6

Michelle Todd

Jul 25, 2023

·

Stayed 1 night

Stay away! Elevator out of service for months. Roaches. Smells bad

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Cleanliness

Feedback is split: many guests found rooms clean, but multiple reviews report strong smoke or marijuana odors, pests (roaches and occasional bedbugs), and inconsistent housekeeping or bathroom hygiene.

Related guest reviews

10

Tim

Nov 11, 2025

·

Stayed 1 night

Room was clean and spacious. Pillows leave a little to be desired. Check in persons were exceptional, kind and courteous. Would stay here again

10

Cristyal

Nov 1, 2025

·

Stayed 1 night

Everything needed was in the room. It was clean and comfortable.

8

Angela

Aug 25, 2025

·

Stayed 28 nights

It’s a quiet and pleasant place,the attention of the reception staff as well as the cleaning is good.The smell of cigarettes and marihuana in the corridors at the entrances and exits of the building is too much.But overall it was a good experience.

2

Kristine

Aug 18, 2024

·

Stayed 1 night

When I first arrived, the suite was greatly worn; however, I was only staying one night while visiting family, so I felt the room would be tolerable---Wow...was I wrong! The ceiling in the bathroom was grossly peeling. I had noted urine on the bottom of the toilet; the bodywas dispenser didn't have a nozzle to use; the sign behind the main door looked like a dog had chewed it in half and it was still fastened to the door. That wasn't even the worst of it--that night , I woke to multiple bed bugs!!! I readily gathered my belongings and went to the front desk to inform them of the bed bugs and my intention to leave immediately.

6

Mauricio

Jul 11, 2024

·

Stayed 2 nights

Bathroom wasn't clean and it had black spots in corner of the shower. Hallways had musty smell,

2

patricia

Jun 24, 2024

·

Stayed 2 nights

This hotel or extended stay place is super duty, rooms are not what you expect . I stayed here for an event of my company and I couldn’t rest , bedroom linen are duty and smelly, first night I couldn’t sleep because of q dog barking next door , second night while I was sleeping and I got a rash on my left face side and on my left arm that I have to leave the hotel at 3:30 am . I’m almost sure that something bite me. Just to be clear I was sleeping on my left side . Not recommend

2

Sid

Jun 9, 2024

·

Stayed 6 nights

We had to leave five days early due to bug infestation. (Bed bugs) We are seeking a refund.

4

Rejetta

May 25, 2024

·

Stayed 7 nights

Cleanliness was bad.

2

Kimberly

Jul 22, 2023

·

Stayed 7 nights

The hotel was not clean. The front office area was dirty and had a funny smell. The floor and carpet had visible dirt and grime. The lampshades were stained and ripped. When we got in the elevator, there was chewed gum stuck on the floor. Our room had ROACHES!! Crawling on the bathroom floor, on the kitchenette counter and under the sink in the kitchenette. We did not stay there, we immediately went to the front desk, requested a refund and left. We really appreciated the front desk person. They were very nice and helpful. They apologized about the roaches and helped us begin the process for a refund.

2

Victoria

Apr 15, 2023

·

Stayed 2 nights

I booked this hotel, it said smoke free and pet friendly. Once I got there I wanted into the lobby which smelt strongly on cigarettes. Suffer all the extra fees it was over $350. I got to my room and it smelt like smoke and mold so I moved rooms which still smoke.

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Rooms

Suites are spacious and apartment-like with comfortable beds, but decor is dated and several guests mention loud or hard-to-control HVAC.

Related guest reviews

10

Tim

Nov 11, 2025

·

Stayed 1 night

Room was clean and spacious. Pillows leave a little to be desired. Check in persons were exceptional, kind and courteous. Would stay here again

10

Jared

Oct 6, 2025

·

Stayed 3 nights

Check in staff was very friendly. The hotel and room was very clean and the hotel guests were quiet. However, the appliances and room decor could use some updating, it was very dark in the rooms.

6

JOHN

Sep 19, 2025

·

Stayed 1 night

It's basically an extended stay place. No real lobby with relaxation places...but then again I was more looking at pricing and for that you can't beat it.

6

Ahmed

Aug 18, 2025

·

Stayed 1 night

recently stayed at this hotel and overall had a pleasant experience. The staff was welcoming, and the location was convenient. However, one concern I had was with the air conditioning unit in the room—it was quite old and made a lot of noise throughout the night, which made it difficult to sleep comfortably. I believe updating or servicing the AC would really improve the guest experience. Aside from that, the stay was enjoyable, and I appreciate the hospitality.

6

Gail

Aug 17, 2025

·

Stayed 1 night

Room was okay. This hotel is an extended stay.

8

Quentin

Jun 30, 2025

·

Stayed 1 night

Building is definitely "unassuming" as it reminds me of a border school. Room was spacious and felt like a mini apartment. Needs updating though (tvs and overall room appeal). Feels more like an extended stay, and not always in a good way.

4

Martha

Apr 30, 2025

·

Stayed 14 nights

This stay was 2 weeks to stay until my husband’s last day at work in Charlotte. I figured we could stay here as long as we needed and though we still aren’t ready to move we decided to check out. It was not bearable any longer. It was not very comfortable. The refrigerator was noisy periodically throughout the day and night. The worse was the air conditioner unit. It’s an old system and it is super loud and inconsistent. The hallways were constantly filled with the stinking smell of weed. The elevator has a big jolt that occurs every time you ride it. It’s nerve wracking. We would not stay here again. This place needs a lot of work and upgrades. It has potential.

10

Kim

Jul 14, 2024

·

Stayed 2 nights

Booked the hotel because it was close to the PNC pavilion. When we arrived the staff was very pleasant. The room was quite spacious. After reading some of the reviews I wasn’t sure exactly what to expect. However our room was clean, the kitchen was surprisingly stocked with paper towel, condiments as salt and pepper, even had the dishwasher or hand detergent (ur choice) which normally isn’t included. Overall it was located close to every place we needed to go. Definitely would book again!

8

Aprell

Sep 4, 2023

·

Stayed 8 nights

The morning staff were very nice and helpful, the night staff were..something else. Nevertheless, the place was clean and well kept. We stayed in room 214 and everything was very clean except for the mold on the bathroom ceiling. It wasn't a big deal for us, as it seemed it was probably from the condensation from hot showers. It is an easy fix, so hopefully they clean that soon. The bed itself was a 10/10 for me, I thought it was VERY comfortable. So overall I would give this place an 7.5/10

6

Andrew

Dec 27, 2022

·

Stayed 19,352 nights

The staff was friendly and helpful. We stayed in two different rooms. In both rooms, the HVAC system was difficult to control and in one room it sounded like some sort of bird was trapped inside of it. Overall the rooms were adequate.

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Service

Staff are frequently described as friendly, accommodating, and helpful. Some reviewers reported slow check-in, housekeeping lapses, and issues with deposits or unexpected charges.

Related guest reviews

2

Emmanuel

Jul 27, 2025

·

Stayed 1 night

I’m really disappointed with the unexpected fee changes after the initial reservation fees paid online. You guys needs to be upfront about everything online so there are no surprises because this was very dishonest and bad practice on your end!!!!

10

Amy

May 17, 2025

·

Stayed 2 nights

The staff was extremely polite and friendly, even when we arrived an hour before check in but couldn’t check in yet. The lady who had to tell us our rooms were not ready was so kind about it. It was a very fast check in and check out process. I would definitely stay here again.

10

Philip

May 2, 2025

·

Stayed 1 night

Very nice staff

10

Tadepalli

Apr 26, 2025

·

Stayed 12 nights

Excellent Front Desk, well maintained property, No hassles, gentle and kind staff.

6

Shona

Apr 17, 2025

·

Stayed 2 nights

Staff charged me wrong I never got my deposit back I paid a dog fee and a deposit upon leaving they told me I need 300 dollars I'm like how y'all took money off my card they never gave me my deposit nothing no call about situation

10

Lynn

Apr 8, 2025

·

Stayed 2 nights

Great and convenient. The staff was friendly and helpful

10

Martha

Mar 29, 2025

·

Stayed 4 nights

The employees are very helpful and friendly

10

Martha

Mar 25, 2025

·

Stayed 3 nights

Everything was great the staff is very friendly

2

Obada

Mar 4, 2025

·

Stayed 6 nights

Stayed for 7 nights and requested house keeping twice and no one showed up to the room then I had to change bedding on my own. Property smells like smoke( the illegal smell ) staff is mostly unfriendly and don’t be surprised if you wake up to the noise of house keeping smacking their carts around

6

robert

Sep 3, 2023

·

Stayed 1 night

Checking in was extremely slow and no prior information about a $5 parking fee. This is not a resort location/property!

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Location

Convenient to UNCC, PNC Pavilion, highways, and everyday shopping; some mention quiet, safe surroundings. A few found dining options not walkable without a short drive.

Related guest reviews

10

Robert

May 26, 2025

·

Stayed 5 nights

Location was great for our needs during our stay and the accommodation of the room was fantastic!! Very quiet area and easy free parking was a plus.

8

Margo

May 11, 2025

·

Stayed 2 nights

Close to UNCC. Friendly & helpful staff.

8

Deena

Apr 27, 2025

·

Stayed 2 nights

We enjoyed our stay at Sonesta simply suites. The staff were friendly and more than ready to help with anything we might need. Our room was comfortable but could have been a little cleaner. This property is well-maintained and very convenient to dining, shopping, and the Charlotte raceways.

10

KELLY

Apr 21, 2025

·

Stayed 1 night

The property location was easy to access from the highway and then get to campus and the area that I needed to get to. The room was very spacious and provided all the amenities that I had not had recently at other hotels in the area, so this will be my go to now!

10

Cliff

Aug 28, 2024

·

Stayed 1 night

Good room, good location, quiet, comfortable, and all around good stay. Not a fan of paying $5 parking per night--that is ridiculous.

10

Casey

Aug 4, 2024

·

Stayed 1 night

Clean, friendly staff, and close to PNC for concerts.

10

Kimberly

May 27, 2024

·

Stayed 3 nights

I stayed here for the Nascar race because it was close to the track. My room was clean, quiet, had a refrige and micro. It was perfect for what i needed!

8

Ivey

Sep 28, 2023

·

Stayed 2 nights

Stayed here while visiting my daughter at UNCC, which this is like 5 min away. Overall, I enjoyed my stay. The room was large and comfy. They don’t have breakfast but with the kitchen, you can make your own. The elevator doesn’t sound too good, might need some service but I liked the place and I’d stay again.

10

Alexandra

May 3, 2023

·

Stayed 2 nights

Easy to get to, convenient location. Excellent blackout curtains in the room, great for sleeping late!

10

Meggan

Apr 24, 2023

·

Stayed 2 nights

Affordable and convenient location for finding restaurants and things to do.

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Dining

No on-site breakfast or restaurant is noted; most rely on in-room kitchens to prepare meals. Room service is not mentioned.

Related guest reviews

10

Mary

Aug 11, 2025

·

Stayed 3 nights

We loved our stay here. Staff was so nice and accommodating it is like a one bedroom apartment and we were able to cook a few meals. Room was clean!

8

Cindy

Jun 27, 2025

·

Stayed 7 nights

The bed was comfortable, and the kitchenette was super helpful

10

Anthony

Mar 31, 2025

·

Stayed 2 nights

Customer service and all staff were very friendly and accommodating. The room was clean and comfortable. Having a kitchen in the room was very enjoyable and saved us some money versus going out for breakfast. Only complaint is that the entry door from the rear parking lot does not work properly and we had to walk around to the side to use our key card for entry.

10

Jameshia

Mar 21, 2025

·

Stayed 1 night

Like a little fully furnished apartment . Very cute.

10

Renee

Oct 6, 2024

·

Stayed 4 nights

This property is a great option if you are staying a few days in charlotte. The full kitchen was convenient and the room was spacious.

10

Kim

Jul 14, 2024

·

Stayed 2 nights

Booked the hotel because it was close to the PNC pavilion. When we arrived the staff was very pleasant. The room was quite spacious. After reading some of the reviews I wasn’t sure exactly what to expect. However our room was clean, the kitchen was surprisingly stocked with paper towel, condiments as salt and pepper, even had the dishwasher or hand detergent (ur choice) which normally isn’t included. Overall it was located close to every place we needed to go. Definitely would book again!

10

Jasmine

May 18, 2024

·

Stayed 7 nights

Only thing they don’t mention is the cost to park so make sure you account for that $5/night or $20/week Otherwise it was honestly an amazing stay great bang for your buck! Like a mini apartment

8

Ivey

Sep 28, 2023

·

Stayed 2 nights

Stayed here while visiting my daughter at UNCC, which this is like 5 min away. Overall, I enjoyed my stay. The room was large and comfy. They don’t have breakfast but with the kitchen, you can make your own. The elevator doesn’t sound too good, might need some service but I liked the place and I’d stay again.

4

Jared

Mar 5, 2023

·

Stayed 1 night

I book this place because it said there was breakfast when there wasn’t. Also our room smelled like smoke.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $134
4 $81	5 $76	6 $74	7 $74	8 $74	9 $117	10 $114
11 $74	12 $74	13 $74	14 $74	15 $74	16 $86	17 $90
18 $74	19 $74	20 $74	21 $74	22 $74	23 $79	24 $79
25 $69	26 $69	27 $69	28 $69	29 $69	30 $79	31 $79

Su	Mo	Tu	We	Th	Fr	Sa
1 $69	2 $69	3 $69	4 $75	5 $69	6 $80	7 $82
8 $69	9 $69	10 $69	11 $69	12 $69	13 $99	14 $99
15 $69	16 $69	17 $69	18 $69	19 $69	20 $79	21 $79
22 $69	23 $69	24 $69	25 $69	26 $69	27 $79	28 $78
29 $69	30 $69

Sonesta Simply Suites Charlotte University

Prices for Sonesta Simply Suites Charlotte University

Monthly average prices

About this property

Location

Room options

Suite, 1 Queen Bed, Accessible (Mobility Hearing One Bedroom)

Studio Suite, 1 Queen Bed, Accessible (Mobility Hearing Roll in Shower)

Studio Suite, 1 Queen Bed

Suite, 1 Queen Bed, Accessible (Mobility Hearing Shower One Bedroom)

Suite, 1 Queen Bed with Sofa Bed (One Bedroom)

Studio Suite, 1 Queen Bed, Accessible (Mobility Hearing Tub)

Guest reviews of Sonesta Simply Suites Charlotte University

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Sonesta Simply Suites Charlotte University

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