Comfort Inn & Suites Panama City - St Andrew

checked in really late and they held our reservation, the room was clean, bathroom was big, very quiet, and the pool was clean and very nice

This was overall a good hotel. We felt safe and the room/ bed were comfortable. It’s an older hotel and some areas of our room could have been better ( some mold in the tile around the tub, water pressure in the shower was low, noticeable stains in the carpet). Check in was super easy and the attendant was very friendly and professional. Pool was clean and a hit for the kids. We would stay here again.

Location and Price were decent, free parking is always a bonus.

Not sure why the ratings are so low. The pool lookes clear. The guy who checked us in was very funny and nice. The bed was comfy, great water pressure, large room with 1 king bed. It could use a little routine maintenance like paint touch ups and new carpet, but the area was safe, the ac worked well, tv was adequate size for the room. The shampoo and condition were a nice bonus. Since its on the wall, we both were able to use it. The breakfast was typical: waffle, cereal, juices, coffee, pastries and bagels, yogurt, sausage, egg and biscuits served from 630-930. Check out was 11am so thats an added bonus because so many places are 10 or even 9am down here. Id definitely stay here again. My only complaint is the need for better pillows. I sleep with 4 pillows alone due to severe pain.

Clean room, clean pool, breakfast good

Stayed here on our way to a resort we had booked. Proximity to St Andrews area was a priority when looking for options. Price was lower than anticipated. Pool and workout area were nice and clean. Breakfast was a plus. Room was clean and comfortable. Will consider staying here again and even longer than one night in the future.

I rarely leave reviews, but this experience was absolutely unacceptable. From the moment I stepped off the elevator, I was hit with a horrible smell — a mix of mildew, old carpet, and who knows what else. Upon entering the room, the odor from the bathroom was overwhelming, as if it hadn’t been cleaned at all. There were visible stains on the bedding, and it was clear the room hadn’t been properly cleaned in a long time. I went to the front desk for help, but instead of resolving the issue, they had me check several other rooms — all with the same problems. The staff offered no real assistance or concern. Out of sheer frustration, I ended up cleaning the room myself with supplies I went out and bought. No guest should ever have to scrub and disinfect a hotel room just to make it livable. The entire property felt neglected — from the elevator to the hallways, and the odor lingered everywhere. We didn’t even bother eating there, because honestly, if they can’t keep the rooms clean, how can anyone trust that the kitchen utensils are being washed properly? I would not recommend this hotel to anyone, even for a single night. It’s clear they don’t care about cleanliness, maintenance, or guest comfort. Save yourself the disappointment and stay somewhere else

Staff was really nice. Nice size room for the money but needs good cleaning as the carpet felt dirty and the bathroom looks as if it were halfway redone. Shower head had mold.

Room was dirty. The carpet needs to be deep cleaned. The kids feet were black after being barefoot for a few minutes. Stains on the side of the mattress and lamp. There was 2 empty hand sanitizers on the walls on the common areas. Noisy since it’s right next to the road. Also noisy

The room was moldy. I was so congested sleeping there. It needs updates immediately. Stains on the counter. The rooms and hallways have dehumidifiers. That means they’re aware of the mold and don’t want to spend to fix. I was charged $150 per night for a what should have been $70/ night. If it was updated and clean I wouldn’t have minded the price. I wouldn’t let my feet touch the floors. Wore sandals. Comfort inns used to be the best. Not anymore

The staff was friendly at first and helped us get into a room an hour before check in . This turned into an hour process so we checked in at 3pm and by 3:15 I was in tears. Let’s call them “love stains” everywhere… gross! Grease handprints on headboard. Stained mattresses and hair all in the “clean sheets” or “fresh made bed”. My daughter bent down to put a drink in the fridge when I realized that 3/5 of us had taken off our shoes (mistake) upon entering and our feet were black!!!!! This explains the moldy mildew smell and the sight of a manual dehumidifier (ones they use for quick cleanup not a regular one). I expressed my disgust and the once kind man said no other rooms he was booked and his manager was gone until Tuesday. He said I had to take it up with Expedia/hotels.com which I did and is currently in dispute to get my 170+ dollars refunded since we didn’t even stay. We instead drove 7 hours home, ending our vacation a day early. Shame, sick, disgusting, ants, bugs, and more see the pictures below….

The cleanliness of the rooms was subpar, and when I requested a room change, they were not accommodating, stating that mold on the mattresses was acceptable and offering to provide sheets to sleep on top of the mold. There were also urine stains on the king mattress and boogers on the air conditioning wall.

Staff were nice, rates were decent for the area, and breakfast was a good plus. However, the quality of the rooms is about the same as a motel. Rooms feel dirty especially on the first floor where we had a rat crawl out from under the bed and the door had a wide space under it. The bathroom tub had dirty stains and the metal handrails in the shower were falling apart with rust and dirt accumulation. Additionally, the rooms felt hot and the air conditioning system would not cool despite putting the setting down. Overall disappointed with the quality of this hotel and will not book at another comfort inn again.

The first room was dirty with what looked to be a red sauce on the floor and couch. The bed was full of hair and yellow stains. When asked about another room the receptionist didn't really seem to be interested. A lady with a lot of kids who was seemingly her friend kept coming in and out while I was checking in and it was as if I was interupting what they were doing rather than being checked in.

Clean room, clean pool, breakfast good

Our first room had a terrible smell. At bedtime I took off my shoes and found the carpet soaked. It was too late to move but the next morning the manager moved us immediately to a better room. Great customer service!

This Inn was convenient to restaurants and our travel route. The staff was friendly. The room was clean but needed updating.

Staff was really nice. Nice size room for the money but needs good cleaning as the carpet felt dirty and the bathroom looks as if it were halfway redone. Shower head had mold.

Room was dirty. The carpet needs to be deep cleaned. The kids feet were black after being barefoot for a few minutes. Stains on the side of the mattress and lamp. There was 2 empty hand sanitizers on the walls on the common areas. Noisy since it’s right next to the road. Also noisy

Only issue was an extremely soft mattress caused some sleeping issues. Otherwise, a great stay.

TV didnt work, bed were not made properly, room was musky

Nice stay! Quiet and room was spacious and nice. Bed was comfortable. Good value.

It was in real rough shape, stuff kept falling on my bed from the ceiling. The shower and tile around it needed to be replaced. The chair at the little desk in the room was shredded. It looked like it was a very old building that tried to upgrade but didn’t quite keep up on it. The bed was very hard and when the laundry was running my whole room shook. But the staff was very kind and accommodating. So props to them!

Came in for Thunder Fall Rally. Check in was somewhat frustrating. A huge barrier in language. I couldnt understand anything he said. I did make out that he said someone had already checked in under my reservation at 8:45pm but we didnt get there until 1am. He got it arranged amd got us in a room but it took far to long considering we had just rode 8 hours on a motorcycle. The other staff at the front was very nice the rest of our stay. The room was clean, bed was comfortable.

This hotel met the needs of our one-night stay. It was quiet and had all amenities you expect. Location was 5 minutes from restaurants and shops on the bay. The breakfast offered was nice in the morning before we checked out. The bathroom could use some TLC (cracked sink, rust around the bathtub).

Not sure if all rooms are as big as room 109 but its the size of a studio apt . Very clean breakfast room with lots of options. Its nice when a hotel is what you should expect and at a fare price .

Had to leave a day early due to personal crisis at home. Staff offered to request a refund for the one night unused. Thats the best they could do. Hoping Expedia is as nice as the hotel was.

You have one staff member theat goes above and beyond. He is the reason I stay at This Comfort Inn. I wish they had name tags. I think his name is Colin, are something like that. I know he had lung transplants several years back and that he only works at this location two nights a week at the beginning of the week I think Monday and Wednesday. He is such a wonderful employee, always caring about the person staying at Comfort Inn. A real asset to this company. Would make a great Manager. Property should offer an earlier breakfast, would attact more of the many hard laborers. They need to be at work not rushing their breakfast and just arriving at work at 7:00 am.

Room was very clean and property as well . Staff was very nice and breakfast was nice as well

The staff was very helpful.

Missy the hotel manager was Very disrespectful I’am handcapped and she treated very poorly she didn’t want me to sit in the lobby I walk with a cane and have a hard time breathing very disappointed will NOT stay in that hotel again

Clean, safe, quiet. Donna at front desk was exceptional.

Disappointing Stay – Not Worth the Price The front desk experience was underwhelming—there was no greeting or warm welcome when we checked in, which set the tone for the rest of the stay. The hotel overall is in need of serious updates and improvements. Our room had noticeable rust, especially in the bathroom, and the paint job was poorly done. Some surfaces were sticky and didn’t feel clean. At $250 a night, I expected much better quality and service. I won’t be staying here again.

The first room was dirty with what looked to be a red sauce on the floor and couch. The bed was full of hair and yellow stains. When asked about another room the receptionist didn't really seem to be interested. A lady with a lot of kids who was seemingly her friend kept coming in and out while I was checking in and it was as if I was interupting what they were doing rather than being checked in.

It was okay. The breakfast that was free… needed some attention. There was a line to make a waffle. Food ran out and had to wait for bacon. Staff were very friendly.

Very good management as they allowed for a 12 noon checkout.

This was a spontaneous reservation that I had done with Expedia. I did not do my homework on the location.

good stay for the price with decent breakfast. better as a hub, as there's nothing around the area of note

Breakfast was great - Staff were very helpful - The road outside the hotel was extremely noisy !

Location and Price were decent, free parking is always a bonus.

Nice location nice place to rest up.

This property was great and in a good area.. close enough to everything. Would definitely stay here again.

We had a nice stay ,was a little worried about the area at 1st but had no issues and staff was friendly at check in.

Stayed here on our way to a resort we had booked. Proximity to St Andrews area was a priority when looking for options. Price was lower than anticipated. Pool and workout area were nice and clean. Breakfast was a plus. Room was clean and comfortable. Will consider staying here again and even longer than one night in the future.

This hotel met the needs of our one-night stay. It was quiet and had all amenities you expect. Location was 5 minutes from restaurants and shops on the bay. The breakfast offered was nice in the morning before we checked out. The bathroom could use some TLC (cracked sink, rust around the bathtub).

Perfect location and accommodations!

The breakfast was horrible. Plastic eggs and dry biscuits. It was inedible. The room was tired and worn. The bed was comfortable and the AC did a good job.

Room was very clean and property as well . Staff was very nice and breakfast was nice as well

I feel safe at this hotel. It is clean and has a variety for breakfast. It is a great place for a family to stay.

The hotel was slightly older, but had a very homey feel. Everything was clean. Breakfast ended a bit early but other than that no complaints.

Clean room, clean pool, breakfast good

Stayed here on our way to a resort we had booked. Proximity to St Andrews area was a priority when looking for options. Price was lower than anticipated. Pool and workout area were nice and clean. Breakfast was a plus. Room was clean and comfortable. Will consider staying here again and even longer than one night in the future.

It was okay. The breakfast that was free… needed some attention. There was a line to make a waffle. Food ran out and had to wait for bacon. Staff were very friendly.

Breakfast was lacking, but overall good

Not sure if all rooms are as big as room 109 but its the size of a studio apt . Very clean breakfast room with lots of options. Its nice when a hotel is what you should expect and at a fare price .

Convenient. Reasonable. Clean. Good breakfast.