Vuestro Mexico City
From
$159
/ night
Select dates to see prices and availability
From
$159
/ night
About this property
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and wedding services. Spending a day ...
Amenities
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and wedding services. Spending a day of fun is easy with the theme park shuttle (surcharge).
Business amenities
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a shuttle from the hotel to the airport (available on request) and a bus station shuttle.
Dining
Satisfy your appetite at the aparthotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.
Rooms
Make yourself at home in one of the 26 air-conditioned rooms featuring kitchenettes. 55-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.
Location
With a stay at Vuestro Mexico City in Mexico City (Reforma), you'll be within a 5-minute walk of Paseo de la Reforma and Torre Mayor. This luxury aparthotel is 0.6 mi (0.9 km) from Angel of Independence Monument and 0.4 mi (0.6 km) from Chapultepec Park.
What's nearby
Paseo de la Reforma(0.2 miles)
Torre Mayor(0.3 miles)
Diana the Huntress Fountain(0.3 miles)
Chapultepec Park(0.4 miles)
Angel of Independence Monument(0.6 miles)
Monumento a los Ninos Heroes(0.8 miles)
Avenida Presidente Masaryk(0.8 miles)
Spain Park(0.9 miles)
National Museum of Anthropology(0.9 miles)
Cibeles Fountain(0.9 miles)
Mexico Park(1 miles)
Reforma 222(1 miles)
Avenida Insurgentes(1 miles)
Parque Zoologico de Chapultepec(1.1 miles)
Chapultepec Castle(1.2 miles)
Benito Juarez International Airport (MEX)(9.3 miles)
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.)(26.5 miles)
Toluca, Estado de Mexico (TLC-Toluca Intl.)(34.5 miles)
Swimming pool
Breakfast in the Room
Non-Smoking Rooms
Tour Desk
Safe-Deposit Box
Pool Outdoor
Location
Río Hudson 12, Colonia Cuauhtémoc, Mexico City, Mexico
Paseo de la Reforma (0.2 miles)
Torre Mayor (0.3 miles)
Diana the Huntress Fountain (0.3 miles)
Chapultepec Park (0.4 miles)
Angel of Independence Monument (0.6 miles)
Monumento a los Ninos Heroes (0.8 miles)
Room options
7
Deluxe Studio Suite, 1 King Bed, Patio
Room details
1 King Bed
Sleeps 2
431 ft²
Air ConditioningHeatingWi-Fi (Free)Patio
7
Classic Room, 1 King Bed, Balcony
Room details
1 King Bed
Sleeps 2
431 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
7
Superior Room, 1 King Bed, Balcony
Room details
1 King Bed
Sleeps 2
431 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
11
Premium Suite, 1 King Bed, Balcony
Room details
1 King Bed
Sleeps 2
517 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
10
Premium Room, 2 Queen Beds, Balcony
Room details
2 Queen Beds
Sleeps 4
538 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
9
Deluxe Studio Suite, 1 King Bed, Balcony
Room details
1 King Bed
Sleeps 2
538 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
Guest reviews of Vuestro Mexico City
9.4
Superb
Based on 5 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across reviews of Vuestro Hotel Boutique, travelers highlight genuinely friendly service, modern spotless rooms with comfortable beds, and a convenient, quiet‑street location near Reforma and dining, along with a small rooftop pool and terrace.
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What guests think
Across reviews of Vuestro Hotel Boutique, travelers highlight genuinely friendly service, modern spotless rooms with comfortable beds, and a convenient, quiet‑street location near Reforma and dining, along with a small rooftop pool and terrace.
Several guests report street or bar noise in front-facing rooms and recurring plumbing issues such as slow-to-arrive hot water, occasional leaks, and some AC problems. Breakfast is widely liked, though the menu can feel limited for longer stays, and housekeeping is generally good but occasionally inconsistent. Expect a stylish, well-located boutique stay with warm service and a few quirks.
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AI-generated summary based on recent guest reviews
Facilities
Guests appreciate the small rooftop pool and terrace and a secure building. Several reviews note infrastructure issues: slow or unreliable hot water, occasional leaks and AC problems, and one power outage that led to a temporary relocation.
Related guest reviews
10
Elizabeth
Jan 25, 2025
·
Stayed 5 nights
The staff were really friendly, helpful. The included breakfast was nice, easy to get, great coffee selections. Took awhile to get hot water in the shower, sometimes up to five minutes but sometimes not. Pool was relaxing!
The staff were really friendly, helpful. The included breakfast was nice, easy to get, great coffee selections. Took awhile to get hot water in the shower, sometimes up to five minutes but sometimes not. Pool was relaxing!
10
ENMI
Jan 30, 2025
·
Stayed 2 nights
great new property with modern and nice minimal aesthetics. located in a central location: close enough to Roma Norte and Cuatemoc but not in the thongs of it all. offers free breakfast of a few different hot options. only nit is that the shower water kept overflowing (not properly drained) for each of the two rooms we were booked in.
great new property with modern and nice minimal aesthetics. located in a central location: close enough to Roma Norte and Cuatemoc but not in the thongs of it all. offers free breakfast of a few different hot options. only nit is that the shower water kept overflowing (not properly drained) for each of the two rooms we were booked in.
2
Amir
Oct 11, 2025
·
Stayed 4 nights
The heat and ac unit did not work. We were cold at night and hot during the day
The heat and ac unit did not work. We were cold at night and hot during the day
10
Mohammed
Nov 30, 2025
·
Stayed 5 nights
Excellent staff! Lovely room! Great rooftop pool. Great breakfast. Had a great time at the hotel! Valeria at the front desk and Ro at breakfast were exceptional! Would definitely come back! Oh… and the shower water pressure was something else!
Excellent staff! Lovely room! Great rooftop pool. Great breakfast. Had a great time at the hotel! Valeria at the front desk and Ro at breakfast were exceptional! Would definitely come back! Oh… and the shower water pressure was something else!
10
John
Jul 31, 2025
·
Stayed 5 nights
The hotel is a new facility so everything was neat and clean. Breakfast is excellent and the rooms are spacious with all the appliances you will need during your stay. The hotel area is more as a business zone with offices and shops, so it wasn't walkable at all but safe. The staff of the hotel were good and helpful. The only issue we had was on the first night/second day of the stay. There was a short circuit from the public grid that affected the hotel transformer leaving the whole hotel without power. Luckily we were relocated on another close hotel from the same company and spent that night over there while the power problem was fixed. I will definitely book again in the future.
The hotel is a new facility so everything was neat and clean. Breakfast is excellent and the rooms are spacious with all the appliances you will need during your stay. The hotel area is more as a business zone with offices and shops, so it wasn't walkable at all but safe. The staff of the hotel were good and helpful. The only issue we had was on the first night/second day of the stay. There was a short circuit from the public grid that affected the hotel transformer leaving the whole hotel without power. Luckily we were relocated on another close hotel from the same company and spent that night over there while the power problem was fixed. I will definitely book again in the future.
8
Kim
Feb 7, 2025
·
Stayed 2 nights
We didn’t have hot water for both nights of our stay. The hotel is otherwise perfect, but I didn’t appreciate not having hot water for not one night, but BOTH!
We didn’t have hot water for both nights of our stay. The hotel is otherwise perfect, but I didn’t appreciate not having hot water for not one night, but BOTH!
10
Jose eduardo
Feb 9, 2026
·
Stayed 3 nights
Excelente personal, el desayuno a pesar de ser sencillo, tiene muy buen sazón. Muy cómoda la habitación. El único detalle es el agua de regadera que varía mucho de temperatura
Excelente personal, el desayuno a pesar de ser sencillo, tiene muy buen sazón. Muy cómoda la habitación. El único detalle es el agua de regadera que varía mucho de temperatura
8
Jonathan
Mar 28, 2025
·
Stayed 3 nights
The Vuestro is really well located, the rooms are spacious, and the breakfast is solid (especially in a city that does not wake up early). Only things keeping it from being 5-stars for us were: 1. You have to run the shower for 5-10 minutes to get hot water, which feels wrong in a city that is desperate for water overall; 2. You have to specifically ask for them to make up your room. I'm totally used to saving towels, but was surprised after our first day in town when we had no made beds; and 3. I have no idea how to control the air conditioner in the room, but to be fair, we never asked the front desk for help there (the front desk is awesome, btw).
The Vuestro is really well located, the rooms are spacious, and the breakfast is solid (especially in a city that does not wake up early). Only things keeping it from being 5-stars for us were: 1. You have to run the shower for 5-10 minutes to get hot water, which feels wrong in a city that is desperate for water overall; 2. You have to specifically ask for them to make up your room. I'm totally used to saving towels, but was surprised after our first day in town when we had no made beds; and 3. I have no idea how to control the air conditioner in the room, but to be fair, we never asked the front desk for help there (the front desk is awesome, btw).
10
Surj
Sep 22, 2025
·
Stayed 3 nights
Very nice boutique hotel - large rooms, v clean, good shower. Convenient for Reforma without any of the noise. Cute roof deck w plunge pool. Nice breakfast made to order. Lively and helpful staff. We had a great time here for a long weekend!
Very nice boutique hotel - large rooms, v clean, good shower. Convenient for Reforma without any of the noise. Cute roof deck w plunge pool. Nice breakfast made to order. Lively and helpful staff. We had a great time here for a long weekend!
10
David
Dec 27, 2025
·
Stayed 5 nights
The staff was very friendly and helpful. The only slight peeve in that area is that there are steps up to the front desk, and nobody helped us lug our bags. The room itself was modern and comfortable, spacious and with a nice sofa. The mattresses were a little soft for our liking. The balcony was a nice addition, even though there is a fair amount of auto noise. The bathroom was one of my few issues with the room at Vuestro. First, it's small. Second, the shower pan seems to leak on the floor. But the biggest issue is that the water often takes quite a while (like 5 minutes) to get hot, which in water-constrained CDMX seems exceptionally wasteful. To top it off, the showerhead is not low-flow, making the issue even worse. Breakfast was lovely. Only a couple of options, but everything was high quality and prepared to order. The coffee was outstanding, as well. Breakfast staff was very pleasant and accommodating. Lastly, a shout out to the restaurant/bar Berta across the street! It's an amazing little spot, and I hope that Vuestro and Berta form a good symbiosis over time. Overall, despite the few flaws, I highly recommend Vuestro and think it was an exceptional value.
The staff was very friendly and helpful. The only slight peeve in that area is that there are steps up to the front desk, and nobody helped us lug our bags. The room itself was modern and comfortable, spacious and with a nice sofa. The mattresses were a little soft for our liking. The balcony was a nice addition, even though there is a fair amount of auto noise. The bathroom was one of my few issues with the room at Vuestro. First, it's small. Second, the shower pan seems to leak on the floor. But the biggest issue is that the water often takes quite a while (like 5 minutes) to get hot, which in water-constrained CDMX seems exceptionally wasteful. To top it off, the showerhead is not low-flow, making the issue even worse. Breakfast was lovely. Only a couple of options, but everything was high quality and prepared to order. The coffee was outstanding, as well. Breakfast staff was very pleasant and accommodating. Lastly, a shout out to the restaurant/bar Berta across the street! It's an amazing little spot, and I hope that Vuestro and Berta form a good symbiosis over time. Overall, despite the few flaws, I highly recommend Vuestro and think it was an exceptional value.
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and common areas are consistently described as very clean and well kept. A few guests noted bathroom leaks or other maintenance snags.
Related guest reviews
10
Coleen
Nov 2, 2024
·
Stayed 1 night
Beautiful brand new hotel. Spotless and chic with a lovely rooftop deck and private balcony. The staff could not be nicer! Great location as well. We would absolutely stay here again.
Beautiful brand new hotel. Spotless and chic with a lovely rooftop deck and private balcony. The staff could not be nicer! Great location as well. We would absolutely stay here again.
10
Jennifer
Aug 22, 2025
·
Stayed 3 nights
The hotel was very clean, and the staff was so friendly and helpful.
The hotel was very clean, and the staff was so friendly and helpful.
10
Victor
Aug 8, 2025
·
Stayed 2 nights
Great hotel. Pretty clean with a very nice room. Bathroom was impecable.
Great hotel. Pretty clean with a very nice room. Bathroom was impecable.
10
juan jose
Jan 31, 2026
·
Stayed 1 night
The room was spotless!
The room was spotless!
8
Hernando
Jun 29, 2025
·
Stayed 4 nights
La primera habitación que me dieron olía mal y tenía algunas fugas de agua en el baño. Sin embargo, tras hablar en la recepción con Antonio, fueron muy amables y me cambiaron de habitación a una mucho más cómoda y en buen estado.
La primera habitación que me dieron olía mal y tenía algunas fugas de agua en el baño. Sin embargo, tras hablar en la recepción con Antonio, fueron muy amables y me cambiaron de habitación a una mucho más cómoda y en buen estado.
10
george
Nov 30, 2025
·
Stayed 2 nights
Very well kept and clean. Comfortable bed, no complaints
Very well kept and clean. Comfortable bed, no complaints
10
Julialejandra
Aug 2, 2025
·
Stayed 1 night
Excelente ubicación, el hotel está muy limpio y cuidado. Es muy bonito y confortable
Excelente ubicación, el hotel está muy limpio y cuidado. Es muy bonito y confortable
10
Sue
Jun 21, 2025
·
Stayed 5 nights
Clean. Unbelievably kind and informative staff. Loved this hotel.
Clean. Unbelievably kind and informative staff. Loved this hotel.
10
Irina
Aug 26, 2025
·
Stayed 1 night
Nice hotel, great spacious clean rooms, helpful friendly staff
Nice hotel, great spacious clean rooms, helpful friendly staff
10
Alison
Oct 13, 2025
·
Stayed 4 nights
Nice clean hotel in a great location.
Nice clean hotel in a great location.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern, spacious, and comfortable, often with balconies. Some front-facing rooms pick up street or highway/bar noise; back-facing rooms are quieter.
Related guest reviews
10
The
Mar 8, 2025
·
Stayed 4 nights
Wonderful boutique hotel that may have been an apartment building at one point considering its locations within a residential neighborhood. We spent 5 days there and felt like locals. Beautifully designed with spacious rooms and friendly staff. Neighborhood is quiet and walking distance to the reforma and lots of restaurants. Would definitely stay again.
Wonderful boutique hotel that may have been an apartment building at one point considering its locations within a residential neighborhood. We spent 5 days there and felt like locals. Beautifully designed with spacious rooms and friendly staff. Neighborhood is quiet and walking distance to the reforma and lots of restaurants. Would definitely stay again.
10
Catherine
Nov 28, 2025
·
Stayed 2 nights
Very modern boutique hotel with superior service. Rooms are large and well designed. Nice rooftop pool Located near the business district.
Very modern boutique hotel with superior service. Rooms are large and well designed. Nice rooftop pool Located near the business district.
10
ELIAS
Dec 19, 2025
·
Stayed 2 nights
Always love staying here! Rooms are spacious and well appointed.
Always love staying here! Rooms are spacious and well appointed.
10
Jessica
Feb 22, 2026
·
Stayed 5 nights
Welcoming and friendly staff. Rooms and lobby looked new. The location was perfect in that the street was quiet yet close to a wide variety of restaurants
Welcoming and friendly staff. Rooms and lobby looked new. The location was perfect in that the street was quiet yet close to a wide variety of restaurants
6
Marc
May 2, 2025
·
Stayed 5 nights
Friendly helpful staff. Convenient location and spacious rooms. However, rooms need to be soundproofed or noise curfew needs to be enforced. In room 302, on Saturday night, loud music coming into the room. Notified the staff at midnight and music ceased at approximately 12:30.
Friendly helpful staff. Convenient location and spacious rooms. However, rooms need to be soundproofed or noise curfew needs to be enforced. In room 302, on Saturday night, loud music coming into the room. Notified the staff at midnight and music ceased at approximately 12:30.
6
Yuanfeng
Nov 30, 2025
·
Stayed 5 nights
could have been 4 or 5: we stayed for five nights there. Pros: 1. nice/large room 2. good location 3. solid free breakfast 4. rooftop view nice too 5. staff friendly Cons: 1. close to a restaurant across the street which was very noisy on a Sat night (until 1am or so due to a birthday party or something); 2. rattling noise in internal water/sewage pipes for a couple of nights which made sleep quality bad (saw some workers on rooftop then but not sure if there was the problem).
could have been 4 or 5: we stayed for five nights there. Pros: 1. nice/large room 2. good location 3. solid free breakfast 4. rooftop view nice too 5. staff friendly Cons: 1. close to a restaurant across the street which was very noisy on a Sat night (until 1am or so due to a birthday party or something); 2. rattling noise in internal water/sewage pipes for a couple of nights which made sleep quality bad (saw some workers on rooftop then but not sure if there was the problem).
10
Dan
Feb 25, 2025
·
Stayed 1 night
The hotel is very nice. So nice I’m staying another night. My room would have been optimal with a desk to work. Also my balcony door does not see to lock securely. It locks but not sure if it locks properly. The hotel is very very nice.
The hotel is very nice. So nice I’m staying another night. My room would have been optimal with a desk to work. Also my balcony door does not see to lock securely. It locks but not sure if it locks properly. The hotel is very very nice.
8
DANIEL
Nov 22, 2025
·
Stayed 3 nights
New hotel with top finishes and attentive staff. The rooms are nicely decorated, spacious and well-serviced. If you are a light sleeper, make sure to book a Deluxe room (facing the back - green wall). My initial room (premium) was extremely loud due to a highway next to the hotel. Thankfully, they could accommodate a room change for my last night and that was perfect. Very helpful and friendly staff and manager. I will be back.
New hotel with top finishes and attentive staff. The rooms are nicely decorated, spacious and well-serviced. If you are a light sleeper, make sure to book a Deluxe room (facing the back - green wall). My initial room (premium) was extremely loud due to a highway next to the hotel. Thankfully, they could accommodate a room change for my last night and that was perfect. Very helpful and friendly staff and manager. I will be back.
10
May
Sep 8, 2025
·
Stayed 4 nights
Vuestro is a new hotel in a very safe, clean neighborhood (that has a Starbucks) which is very walkable to all the restaurants and sites we wanted to visit. We were upgraded to a more spacious room at the front of the building. It was a great room, good bed, and excellent water pressure in the shower. The only caveat is that there's a wine bar across the street. It doesn't get too loud or go on too late, but earplugs are still a must. We are sensitive sleepers and found that earplugs left us very well rested. We'd stay here again - and yes, in this same room!
Vuestro is a new hotel in a very safe, clean neighborhood (that has a Starbucks) which is very walkable to all the restaurants and sites we wanted to visit. We were upgraded to a more spacious room at the front of the building. It was a great room, good bed, and excellent water pressure in the shower. The only caveat is that there's a wine bar across the street. It doesn't get too loud or go on too late, but earplugs are still a must. We are sensitive sleepers and found that earplugs left us very well rested. We'd stay here again - and yes, in this same room!
10
David
Dec 27, 2025
·
Stayed 5 nights
The staff was very friendly and helpful. The only slight peeve in that area is that there are steps up to the front desk, and nobody helped us lug our bags. The room itself was modern and comfortable, spacious and with a nice sofa. The mattresses were a little soft for our liking. The balcony was a nice addition, even though there is a fair amount of auto noise. The bathroom was one of my few issues with the room at Vuestro. First, it's small. Second, the shower pan seems to leak on the floor. But the biggest issue is that the water often takes quite a while (like 5 minutes) to get hot, which in water-constrained CDMX seems exceptionally wasteful. To top it off, the showerhead is not low-flow, making the issue even worse. Breakfast was lovely. Only a couple of options, but everything was high quality and prepared to order. The coffee was outstanding, as well. Breakfast staff was very pleasant and accommodating. Lastly, a shout out to the restaurant/bar Berta across the street! It's an amazing little spot, and I hope that Vuestro and Berta form a good symbiosis over time. Overall, despite the few flaws, I highly recommend Vuestro and think it was an exceptional value.
The staff was very friendly and helpful. The only slight peeve in that area is that there are steps up to the front desk, and nobody helped us lug our bags. The room itself was modern and comfortable, spacious and with a nice sofa. The mattresses were a little soft for our liking. The balcony was a nice addition, even though there is a fair amount of auto noise. The bathroom was one of my few issues with the room at Vuestro. First, it's small. Second, the shower pan seems to leak on the floor. But the biggest issue is that the water often takes quite a while (like 5 minutes) to get hot, which in water-constrained CDMX seems exceptionally wasteful. To top it off, the showerhead is not low-flow, making the issue even worse. Breakfast was lovely. Only a couple of options, but everything was high quality and prepared to order. The coffee was outstanding, as well. Breakfast staff was very pleasant and accommodating. Lastly, a shout out to the restaurant/bar Berta across the street! It's an amazing little spot, and I hope that Vuestro and Berta form a good symbiosis over time. Overall, despite the few flaws, I highly recommend Vuestro and think it was an exceptional value.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as warm, attentive, and helpful, with smooth check-in and accommodating staff. A few guests reported slower responses or less welcoming interactions.
Related guest reviews
10
Chris
Dec 10, 2025
·
Stayed 2 nights
Great service, great breakfast, staff are super friendly and helpful! Will definitely stay again!
Great service, great breakfast, staff are super friendly and helpful! Will definitely stay again!
10
Jason
Jun 23, 2025
·
Stayed 4 nights
Everything about this stay was fantastic. From pre-coordinating airport transfer, to the friendliest check in, to the included breakfast and daily housekeeping. It was a quiet location close to the main area and easy to get to. The staff were superb, really completing the amazing experience. Would absolutely recommend and stay again.
Everything about this stay was fantastic. From pre-coordinating airport transfer, to the friendliest check in, to the included breakfast and daily housekeeping. It was a quiet location close to the main area and easy to get to. The staff were superb, really completing the amazing experience. Would absolutely recommend and stay again.
10
Martha
Dec 27, 2024
·
Stayed 5 nights
Friendly and great staff. They go out of their way to help. Thank you
Friendly and great staff. They go out of their way to help. Thank you
10
Phuong
Jan 7, 2026
·
Stayed 2 nights
I had a great experience at Vuestro. From the very beginning, we received a very warm welcome from the receptionist. And whatever we needed, we got it right away. The room was very clean. I like that the bathroom is located away from the bed. The breakfast staff were very professional and courteous. I would highly recommend this hotel.
I had a great experience at Vuestro. From the very beginning, we received a very warm welcome from the receptionist. And whatever we needed, we got it right away. The room was very clean. I like that the bathroom is located away from the bed. The breakfast staff were very professional and courteous. I would highly recommend this hotel.
10
Julio
Nov 17, 2024
·
Stayed 5 nights
My favorite new hotel in CDMX, loved the interior designs of the hotel and rooms, everything is brand new, the staff was super friendly and helpful, location is very centric, few blocks from reforma, we really enjoyed our stay and will definitely stay here again when we visit CDMX.
My favorite new hotel in CDMX, loved the interior designs of the hotel and rooms, everything is brand new, the staff was super friendly and helpful, location is very centric, few blocks from reforma, we really enjoyed our stay and will definitely stay here again when we visit CDMX.
2
Jennelyn
Aug 17, 2025
·
Stayed 6 nights
Customer Service is terrible. Limited staff that speaks English. A promise of service to be on time, such as laundry delayed to be delivered. Ended up missing my flight and rebook my ticket due to waiting for Laundry Service. Staff do no not acknowledge poor services. No free coffee on breakfast, you have to pay for any expresso or even regular coffee. They serve flavor water which barely taste anything other than more sugar on. Their Whatsapp communication is terrible.
Customer Service is terrible. Limited staff that speaks English. A promise of service to be on time, such as laundry delayed to be delivered. Ended up missing my flight and rebook my ticket due to waiting for Laundry Service. Staff do no not acknowledge poor services. No free coffee on breakfast, you have to pay for any expresso or even regular coffee. They serve flavor water which barely taste anything other than more sugar on. Their Whatsapp communication is terrible.
6
Allan Keng Seng
Oct 18, 2025
·
Stayed 4 nights
No formal greeting upon arrival. Did not offer any assistance with a map, sites around the city, etc. Ask about noise level in the room assigned, told it would be very quiet. But turned out our room was on the first floor in front of the street and right across is a bar that plays music all through the night with very noisy customers right outside the establishment. Our room had water leakage in the bathroom, told the front desk, but did not offer any change to a different room. It looks like a nice and new property but it seems that the renovation was subpar. The room next to us already has water damage on the wall next to our room; noticed that when housekeeping was cleaning the room. Also, housekeeping is hit or miss, several days, did not refill the complimentary water bottles even though they were empty. Same goes for the coffee pods and toilet paper. All and all, for that price point, I expect more from this hotel. Very disappointed.
No formal greeting upon arrival. Did not offer any assistance with a map, sites around the city, etc. Ask about noise level in the room assigned, told it would be very quiet. But turned out our room was on the first floor in front of the street and right across is a bar that plays music all through the night with very noisy customers right outside the establishment. Our room had water leakage in the bathroom, told the front desk, but did not offer any change to a different room. It looks like a nice and new property but it seems that the renovation was subpar. The room next to us already has water damage on the wall next to our room; noticed that when housekeeping was cleaning the room. Also, housekeeping is hit or miss, several days, did not refill the complimentary water bottles even though they were empty. Same goes for the coffee pods and toilet paper. All and all, for that price point, I expect more from this hotel. Very disappointed.
10
CARLOS
Aug 8, 2025
·
Stayed 1 night
We found this place because it was near to our appointment and the reviews were wonderful and now we know why. The place is immaculate and the service flawless. Thank you Zoe and Claudia you made our short stay súper comfortable. We'll come again, it's the perfect hotel for us. The área also is full of great restaurants and bars, we need to go back and explore some more.
We found this place because it was near to our appointment and the reviews were wonderful and now we know why. The place is immaculate and the service flawless. Thank you Zoe and Claudia you made our short stay súper comfortable. We'll come again, it's the perfect hotel for us. The área also is full of great restaurants and bars, we need to go back and explore some more.
10
Angelina S
Apr 17, 2025
·
Stayed 5 nights
The staff at this hotel are absolutely the kindest and best of humanity
The staff at this hotel are absolutely the kindest and best of humanity
10
Vladimir
Jul 23, 2025
·
Stayed 5 nights
The staff were amazing. So hospitable and friendly. Great service and attention. Thank you for everything!
The staff were amazing. So hospitable and friendly. Great service and attention. Thank you for everything!
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AI-generated summary based on recent guest reviews
Location
Quiet side-street setting near Reforma with walking access to restaurants, parks, and popular neighborhoods like Polanco, Roma, and Condesa. Some guests experienced nighttime noise from nearby venues in front rooms.
Related guest reviews
10
Michel
Feb 20, 2025
·
Stayed 6 nights
The hotel itself is located in a quiet street but centrally located, at walking distance from Chapultepec, La Reforma and its landmarks. You can even walk to La Condesa, Roma Norte, Zona Rosa. For longer trips or if you don't like public transportation, Uber is your friend (e.g.; 15mn to Centro Historico). We spent 6 nights there. A couple of hickups have been promptly sorted out by a very available staff. It's a business district so expect a bit of traffic noise at pic hours. The building itself is new and modern and clean. Plenty of lunch and dining options around including many street food vendors.
The hotel itself is located in a quiet street but centrally located, at walking distance from Chapultepec, La Reforma and its landmarks. You can even walk to La Condesa, Roma Norte, Zona Rosa. For longer trips or if you don't like public transportation, Uber is your friend (e.g.; 15mn to Centro Historico). We spent 6 nights there. A couple of hickups have been promptly sorted out by a very available staff. It's a business district so expect a bit of traffic noise at pic hours. The building itself is new and modern and clean. Plenty of lunch and dining options around including many street food vendors.
10
Jessica
Feb 22, 2026
·
Stayed 5 nights
Welcoming and friendly staff. Rooms and lobby looked new. The location was perfect in that the street was quiet yet close to a wide variety of restaurants
Welcoming and friendly staff. Rooms and lobby looked new. The location was perfect in that the street was quiet yet close to a wide variety of restaurants
10
Stephen
Apr 27, 2025
·
Stayed 4 nights
Great hotel. Very clean and new. Great service. Across the street from some nice cafes and restaurants. Walking distance to everything on our itinerary.
Great hotel. Very clean and new. Great service. Across the street from some nice cafes and restaurants. Walking distance to everything on our itinerary.
6
Yuanfeng
Nov 30, 2025
·
Stayed 5 nights
could have been 4 or 5: we stayed for five nights there. Pros: 1. nice/large room 2. good location 3. solid free breakfast 4. rooftop view nice too 5. staff friendly Cons: 1. close to a restaurant across the street which was very noisy on a Sat night (until 1am or so due to a birthday party or something); 2. rattling noise in internal water/sewage pipes for a couple of nights which made sleep quality bad (saw some workers on rooftop then but not sure if there was the problem).
could have been 4 or 5: we stayed for five nights there. Pros: 1. nice/large room 2. good location 3. solid free breakfast 4. rooftop view nice too 5. staff friendly Cons: 1. close to a restaurant across the street which was very noisy on a Sat night (until 1am or so due to a birthday party or something); 2. rattling noise in internal water/sewage pipes for a couple of nights which made sleep quality bad (saw some workers on rooftop then but not sure if there was the problem).
10
Dongyue
Jan 21, 2025
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Stayed 4 nights
Very friendly and passionate staff! New hotel in a quiet and safe neighborhood.
Very friendly and passionate staff! New hotel in a quiet and safe neighborhood.
10
Webster
Apr 10, 2025
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Stayed 6 nights
Located in the Reforma area, close and convenient to food shopping, park and transportation
Located in the Reforma area, close and convenient to food shopping, park and transportation
10
Giovanni
Nov 28, 2024
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Stayed 3 nights
Cool boutique hotel central to all the great neighborhoods. Easy to walk to Polanco, La Condesa, & Roma Norte. Friendly staff & clean rooms.
Cool boutique hotel central to all the great neighborhoods. Easy to walk to Polanco, La Condesa, & Roma Norte. Friendly staff & clean rooms.
10
Jessica Paulina
Jul 16, 2025
·
Stayed 1 night
Muy bien ubicado
Muy bien ubicado
10
May
Sep 8, 2025
·
Stayed 4 nights
Vuestro is a new hotel in a very safe, clean neighborhood (that has a Starbucks) which is very walkable to all the restaurants and sites we wanted to visit. We were upgraded to a more spacious room at the front of the building. It was a great room, good bed, and excellent water pressure in the shower. The only caveat is that there's a wine bar across the street. It doesn't get too loud or go on too late, but earplugs are still a must. We are sensitive sleepers and found that earplugs left us very well rested. We'd stay here again - and yes, in this same room!
Vuestro is a new hotel in a very safe, clean neighborhood (that has a Starbucks) which is very walkable to all the restaurants and sites we wanted to visit. We were upgraded to a more spacious room at the front of the building. It was a great room, good bed, and excellent water pressure in the shower. The only caveat is that there's a wine bar across the street. It doesn't get too loud or go on too late, but earplugs are still a must. We are sensitive sleepers and found that earplugs left us very well rested. We'd stay here again - and yes, in this same room!
10
Surj
Sep 22, 2025
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Stayed 3 nights
Very nice boutique hotel - large rooms, v clean, good shower. Convenient for Reforma without any of the noise. Cute roof deck w plunge pool. Nice breakfast made to order. Lively and helpful staff. We had a great time here for a long weekend!
Very nice boutique hotel - large rooms, v clean, good shower. Convenient for Reforma without any of the noise. Cute roof deck w plunge pool. Nice breakfast made to order. Lively and helpful staff. We had a great time here for a long weekend!
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AI-generated summary based on recent guest reviews
Dining
Made-to-order breakfast and coffee receive frequent praise for quality and friendly service. Several guests found the menu limited and a few were underwhelmed.
Related guest reviews
10
Chris
Dec 10, 2025
·
Stayed 2 nights
Great service, great breakfast, staff are super friendly and helpful! Will definitely stay again!
Great service, great breakfast, staff are super friendly and helpful! Will definitely stay again!
10
Cassiano
Jan 12, 2026
·
Stayed 1 night
Hotel excelente, lindo e confortável. Café da manha decepcionante: faltou até frutas, alem de vc ter muito poucas escolhas, feitas em um cardapio muito limitado
Hotel excelente, lindo e confortável. Café da manha decepcionante: faltou até frutas, alem de vc ter muito poucas escolhas, feitas em um cardapio muito limitado
10
Hani
Apr 5, 2025
·
Stayed 3 nights
Clean, spacious, very comfortable bed and pillows, simple breakfast with very nice team working, not noisy, close to whatever you need.
Clean, spacious, very comfortable bed and pillows, simple breakfast with very nice team working, not noisy, close to whatever you need.
10
Ameer Basha
Mar 12, 2025
·
Stayed 4 nights
Newer property clean and friendly staff. Breakfast options are very good
Newer property clean and friendly staff. Breakfast options are very good
8
Richard
Dec 9, 2025
·
Stayed 7 nights
Limited breakfast menu- I was there for 7 days so could have done with a bit more choice!
Limited breakfast menu- I was there for 7 days so could have done with a bit more choice!
10
Gabriela
Feb 13, 2025
·
Stayed 4 nights
This was one of my best hotel experiences ever. Every aspect of their operation was flawless and the staff are some of the nicest people you’ll meet. The breakfast is outstanding and the rooms so clean, quiet, and comfortable. Thank you for making our special trip so memorable and enjoyable.
This was one of my best hotel experiences ever. Every aspect of their operation was flawless and the staff are some of the nicest people you’ll meet. The breakfast is outstanding and the rooms so clean, quiet, and comfortable. Thank you for making our special trip so memorable and enjoyable.
10
Angela
Feb 13, 2025
·
Stayed 5 nights
Located in a quite street just a few blocks from Reforma. Love the design, cleanliness of the place but most of all the service provided during breakfast. The staff was very accommodating and welcome feedback from customers.
Located in a quite street just a few blocks from Reforma. Love the design, cleanliness of the place but most of all the service provided during breakfast. The staff was very accommodating and welcome feedback from customers.
8
Mike
Jul 26, 2025
·
Stayed 2 nights
Great hotel! Small one with friendly employees! They could have some more options for breakfast. They have a menu and you order. For menwas enough, but i know some colleagues that will need more than that. 😀
Great hotel! Small one with friendly employees! They could have some more options for breakfast. They have a menu and you order. For menwas enough, but i know some colleagues that will need more than that. 😀
10
Paulina
Oct 17, 2025
·
Stayed 4 nights
Staff were very nice and helpful. Felt very safe they have security after 10pm monitoring people going in and out of the hotel. The complimentary breakfast is made fresh to order. Amazing hotel!
Staff were very nice and helpful. Felt very safe they have security after 10pm monitoring people going in and out of the hotel. The complimentary breakfast is made fresh to order. Amazing hotel!
10
David
Dec 27, 2025
·
Stayed 5 nights
The staff was very friendly and helpful. The only slight peeve in that area is that there are steps up to the front desk, and nobody helped us lug our bags. The room itself was modern and comfortable, spacious and with a nice sofa. The mattresses were a little soft for our liking. The balcony was a nice addition, even though there is a fair amount of auto noise. The bathroom was one of my few issues with the room at Vuestro. First, it's small. Second, the shower pan seems to leak on the floor. But the biggest issue is that the water often takes quite a while (like 5 minutes) to get hot, which in water-constrained CDMX seems exceptionally wasteful. To top it off, the showerhead is not low-flow, making the issue even worse. Breakfast was lovely. Only a couple of options, but everything was high quality and prepared to order. The coffee was outstanding, as well. Breakfast staff was very pleasant and accommodating. Lastly, a shout out to the restaurant/bar Berta across the street! It's an amazing little spot, and I hope that Vuestro and Berta form a good symbiosis over time. Overall, despite the few flaws, I highly recommend Vuestro and think it was an exceptional value.
The staff was very friendly and helpful. The only slight peeve in that area is that there are steps up to the front desk, and nobody helped us lug our bags. The room itself was modern and comfortable, spacious and with a nice sofa. The mattresses were a little soft for our liking. The balcony was a nice addition, even though there is a fair amount of auto noise. The bathroom was one of my few issues with the room at Vuestro. First, it's small. Second, the shower pan seems to leak on the floor. But the biggest issue is that the water often takes quite a while (like 5 minutes) to get hot, which in water-constrained CDMX seems exceptionally wasteful. To top it off, the showerhead is not low-flow, making the issue even worse. Breakfast was lovely. Only a couple of options, but everything was high quality and prepared to order. The coffee was outstanding, as well. Breakfast staff was very pleasant and accommodating. Lastly, a shout out to the restaurant/bar Berta across the street! It's an amazing little spot, and I hope that Vuestro and Berta form a good symbiosis over time. Overall, despite the few flaws, I highly recommend Vuestro and think it was an exceptional value.
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AI-generated summary based on recent guest reviews
10
Francisco
last week
·
Stayed 2 nights
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10
Ian
Sep 11, 2026
·
Stayed 5 nights
Me and my partner stayed there for 5 nights and had the most amazing experience, the girl at the front desk was very kind and helpful and we ate breakfast there a couple times what was simple and tasty, the next time I come back to Mexico City I will be staying here again Thank you again for a wonderful stay 😁
Me and my partner stayed there for 5 nights and had the most amazing experience, the girl at the front desk was very kind and helpful and we ate breakfast there a couple times what was simple and tasty, the next time I come back to Mexico City I will be staying here again Thank you again for a wonderful stay 😁
10
Rob
Sep 10, 2026
·
Stayed 3 nights
Rad location near caffès and outrageous food Safe building with helpful staff and awesome rooms with awesome rooftop pool
Rad location near caffès and outrageous food Safe building with helpful staff and awesome rooms with awesome rooftop pool
10
Ole-Kenneth
Aug 20, 2026
·
Stayed 5 nights
Room was clean and spacious. Everything went smoothly.
Room was clean and spacious. Everything went smoothly.
10
Jacqueline
Aug 17, 2026
·
Stayed 5 nights
Nice clean room! Staff very accommodating and attentive. Breakfast was a great perk. There was a weird water noise but the staff addressed it immediately. We loved the location and would definitely stay there again.
Nice clean room! Staff very accommodating and attentive. Breakfast was a great perk. There was a weird water noise but the staff addressed it immediately. We loved the location and would definitely stay there again.
FAQs about Vuestro Mexico City
What type of breakfast is offered and what are the serving hours?
A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.
Are pets allowed at the property?
Pets are not allowed at this property.
What are the check-in and check-out times?
Check-in is from 15:00 to 23:00, and check-out is at 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.
Is there an airport shuttle service available?
Airport shuttle services are available for a fee of MXN 1200 per vehicle (maximum occupancy 4).
What is the location of the property in relation to key landmarks?
The property is located in Mexico City (Reforma), a 5-minute walk from Paseo de la Reforma and 11 minutes by foot from the Angel of Independence Monument. It is 0.7 mi from the U.S. Embassy and 2.1 mi from Auditorio Nacional.
Does the property have a swimming pool?
Yes, the property features an outdoor swimming pool, including a rooftop pool. The outdoor pool is seasonal.
What are the policies for guests staying with children?
Children are welcome at the property. The minimum age for children to stay for free is not specified, but rollaway or extra beds are not available.
What are the policies regarding extra beds and cribs?
Extra beds or cribs are not available at this property.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-22: 155.67856760194397USD
- 2026-10-23: 172.13214179264833USD
- 2026-10-24: 189.71348153701783USD
- 2026-10-25: 143.86163430595397USD
- 2026-10-26: 560.542951028595USD
- 2026-10-27: 559.2015889849854USD
- 2026-10-28: 574.9698438338623USD
- 2026-10-29: 574.9698438338623USD
- 2026-10-30: 576.3336501627807USD
- 2026-10-31: 576.3336501627807USD
- 2026-11-01: 576.3336501627807USD
- 2026-11-02: 216.26717200645447USD
- 2026-11-03: 158.8824124657898USD
- 2026-11-04: 173.0557224250183USD
- 2026-11-05: 233.04087617832946USD
- 2026-11-06: 160.6133724573517USD
- 2026-11-07: 173.11367787406923USD
- 2026-11-08: 187.65473932698058USD
- 2026-11-09: 201.88600473526USD
- 2026-11-10: 207.79009867622375USD
- 2026-11-11: 209.3114420244751USD
- 2026-11-12: 216.26717200645447USD
- 2026-11-13: 269.05715590605166USD
- 2026-11-14: 268.7981242571106USD
- 2026-11-15: 158.8824124657898USD
- 2026-11-16: 158.8824124657898USD
- 2026-11-17: 222.12357611135863USD
- 2026-11-18: 188.8217396777191USD
- 2026-11-19: 201.88600473526USD
- 2026-11-20: 221.9636648487549USD
- 2026-11-21: 209.87109728181457USD
- 2026-11-22: 209.87109728181457USD
- 2026-11-23: 180.88889756401062USD
- 2026-11-24: 195.56715270002746USD
- 2026-11-25: 180.88889756401062USD
- 2026-11-26: 208.87171167364502USD
- 2026-11-27: 231.41786739160156USD
- 2026-11-28: 174.68271105838014USD
- 2026-11-29: 149.3278255509796USD
- 2026-11-30: 151.90669784620667USD
- 2026-12-01: 162.9512505201416USD
- 2026-12-02: 166.89749904963685USD
- 2026-12-03: 169.06736950946043USD
- 2026-12-04: 184.92548690400696USD
- 2026-12-05: 180.88889756401062USD
- 2026-12-06: 181.42814116157533USD
- 2026-12-07: 182.88766878034974USD
- 2026-12-08: 166.89749904963685USD
- 2026-12-09: 158.0946932073517USD
- 2026-12-10: 171.8944270904846USD
- 2026-12-11: 174.16264929673767USD
- 2026-12-12: 166.89749904963685USD
- 2026-12-13: 143.23202427655792USD
- 2026-12-14: 151.90669784620667USD
- 2026-12-15: 151.90669784620667USD
- 2026-12-16: 151.90669784620667USD
- 2026-12-17: 151.90669784620667USD
- 2026-12-18: 151.90669784620667USD
- 2026-12-19: 163.35461566288757USD
- 2026-12-20: 158.1291795178833USD
- 2026-12-21: 166.89749904963685USD
- 2026-12-22: 165.15856228392028USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, mobile payments, and cash
- Onsite parties or group events are strictly prohibited
- Long-term renters welcome
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Only registered guests are allowed in the guestrooms.
- Alcohol is not served at this property.
- A car is not required for transportation to and from this property.
- Airport shuttle fee: MXN 1200 per vehicle (maximum occupancy 4)
- Airport shuttle fee per child: MXN 1200
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Swimming pool
Breakfast in the Room
Non-Smoking Rooms
Tour Desk
Safe-Deposit Box
Pool Outdoor
Activities
Swimming pool
Pool Outdoor
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrace
Internet
Free Wi-Fi
General
Non-Smoking Rooms
Breakfast in the Room
Family Room
Services
Tour Desk
Safe-Deposit Box
24-Hour Front Desk