Hotel VIVE MX wtc CDMX, Trademark Collection by Wyndham

Facilities are basic: multiple reviews highlight no elevator, no on-site parking, and many rooms without air conditioning. Some guests also report noise from building equipment and occasional renovation work.

Most guests find the property and rooms clean, with some describing housekeeping as impeccable. A minority report inconsistencies such as skipped cleanings, missed restocking (e.g., toilet paper or water), small maintenance issues, or isolated oversights.

Rooms are spacious and well equipped with kitchenettes and comfortable beds. Some are interior-facing with limited daylight, several lack A/C and can feel hot or stuffy, and noise affects certain rooms; a few noted amenity or bed-type mismatches.

Staff are often friendly and welcoming. However, several guests report slow or impersonal check-in, limited flexibility on room changes or floor requests, and administrative issues like card holds or invoices not resolved.

Central, walkable location near the WTC, Metrobus Poliforum, and many restaurants and shops. The area generally feels safe, and public transport and conveniences are close by; a few found the entrance a little hard to spot.

Multiple guests say breakfast was advertised but not provided; otherwise, travelers rely on nearby restaurants. Not enough consistent feedback on on-site dining or room service.