Relax Inn Cape Cod West Yarmouth Hyannis

Close to many good food options. Bed was okay. Hotel was pretty run down and parking was horrible. But it was over all a good trip for me and my family .

It was dirty. The fridge hadn't been cleaned. The phone was visibly not clean. The microwave was dirty. There was poop on the bathroom molding. Spilled ice on the floor cleaned it with a towel to see it was brown. There was a metal clothes hanger closing the pool gate. When we sat down by the pool for like one minute... We saw spider webs filled with dead bugs on the cinder wall. The handicap pool chair was not protected and I'm sure was not worked in a long time. The door handles were sticky. There was crap stuck to the ice bucket. I know it was cheap... But so dirty I did not expect it that slummy. We did pay for two nights, but will never never stay again. You should hire a cleaning person. I better not get bedbugs... Not a clean place at all.

The staff was friendly, and the room was pretty large, and accommodated my group of 2 adults and 3 kids. The room was also clean and the staff brought extra linens for the pull out bed. The low ratings were more due to the state of the room itself. The door to the bathroom had loose hardware and did not close securely. The entry way door was off center and there were light gaps. What's worse, there was a smoking bucket just outside our room and the neighboring tenant smoked often and smoke made it through the entry way gaps. The beds were good, but the couch and pull out bed were old and quite saggy. The parking spaces were very narrow and insufficient, so we had to park far from our room on most occasions. Finally the pool did not look ready to be swam in or sat around. All in all, the stay was serviceable, but I would not repeat. Hopefully ownership is working to improve things, it did seem like they were actively working on some areas, but in it's current state, the inn can use many improvements.

This was a quick overnight stay. The area outside is clean with free parking. No free breakfast but there is a nice breakfast /coffee place across the street. Check in and Check out was easy. The room was clean. Love that the floor is not rugged. Quiet area even with it being on a main road. I would stay here again. Overall rate 5/5

Booked this last-minute on 4th of July weekend. Not much on Cape was available, and what was available was super expensive. I went in with zero expectations, expecting the worst. The outside looks like every other outdated Super8, but the room was super nice, the bed and linens were all new, the room was freshly painted and had a nice new laminate floor, and the bathroom had been recently refreshed. It had a new fridge, microwave and coffee maker. It was actually a decent experience, and the check-in staff was super friendly. I will say - the pool looked clean and all, and there was some patio furniture around it, but it does not look inviting to swim. If they continue to improve this place on the grounds and outside like they have the rooms, it could become a first option and not a last.

Parking was tight, beds weren’t anything extra comfy. But it was fine for one night.

The owner was extremely nice and helpful. The pool wasn’t open yet. The room was clean but food was left in the microwave.

Pool was not open in June still. Check in person yelling at me from afar, when checking in. Room had chipped paint, walls broken, rusted bathroom fixtures.

Room was clean and quiet. Bed was comfortable. Front staff were great! Very friendly and offered help often asked how we were doing and any needs. No breakfast but all was good. A very pleasant stay

Unfortunately, the images online didn’t depict this property accurately. When we arrived, we found the property in transition from one owner to the next. The pool was closed, the room’s ceiling was partially broken, the bathroom door looked like someone had thrown coffee at the back of it, the toilet broke the first night, the place and room didn’t really match the images from the online ones. My wife and I were not feeling well after one night. We left after only one night of our 4 night stay. We regret booking this place as we lost our money when we left early.

The property needs a major update and was very dirty. There was a bad smell of mildew. The guy at the front office was very nice though.

The room was extremely clean!! Those sheets have been washed, even the duvet covers were clean. Im a clean freak so i tend to look at everything, they did a wonderful job!! I was really happy about my stay. Everything works, even the wifi. Would stay there again.

Stayed here for just a night, super quick and easy! Everything was clean and it was just what we needed.

There was nothing good about the place... Holes in the walls, filthy, my bed had fresh grease stains on the sheet, water all over the bathroom floor, Very slippery!!! Dirt and grime all over the walls... Dripped some water on the floor from my shower, so i wiped it up with a used towel.. Omg!!! Black!! The towel was black, with just a foot and a half area.. Pieces of broken glass on the walkway outside our door.!!! Chairs were stained and grease stains all over.. I was afraid to touch anything.. Gross. !!! I wasn't expecting a 5 star motel, but I surely wasn't expecting a minus 5 stars... What a shift hole... I will never stay at a super 8 again.. Never, no matter where it is.. This place is a disgusting dump, and health hazard.. Never again... Yuk

I wasn’t expecting luxury from this place but it was literally the most disgusting hotel I could not believe my eyes. It was beyond dirty. The towels had stains, the bedding had holes, the sheets had stains and worst of all…. My fitted sheet had brown foot prints right next to my pillow. I ended up buying new bedding and blanket because there was no way I could sleep there. I had booked 2 night and left after the first. Do not come here!!’ The bathroom had a bad stench and nothing felt clean. Windows didn’t lock and the key hole had duck tape over it… it’s not worth the price don’t come.

This was a quick overnight stay. The area outside is clean with free parking. No free breakfast but there is a nice breakfast /coffee place across the street. Check in and Check out was easy. The room was clean. Love that the floor is not rugged. Quiet area even with it being on a main road. I would stay here again. Overall rate 5/5

Very good, would stay again! Rooms were clean. I had stayed here before but realized they have recently renovated and put in new floors. Front desk and manager were friendly and helpful as well.

This place was very mediocre. The cleanliness was horrible! I literally went out and bought cleaning supplies to clean! The showerhead was disgusting with mold, as well as the walls and the floors! There was some type of fruit flies coming out of the sink somewhere! Food splatter on the walls! The microwave was not clean! I was supposed to stay for three days and left after the first day and if it wasn’t so late at night when I got there, I would’ve found another location to stay!!!! On the website, it says it has a pool. Yes it does but the pool looks like it was never even opened for this season.. The gentleman who booked me in was very nice, but they need to definitely look into finding someone who can clean better!!! Needs updating!!

Staff very nice and friendly, rooms very clean even if not most modern. Clean and good pillows, Conveniently located near transportation center and within walking distance of Hyannis and Airport

The AC so old the filter was so dirty. I don’t turned the AC because was smelling so bad and and the bathroom so dirty. I never go back this place again

The proximity to Hyanis without exorbitant cost. From the outside it looks wornout,but the room was large with m8crowave and fridge. It is only a plzce to sleep while being out and about

Needs updating

Needs 100% update

The staff was friendly, and the room was pretty large, and accommodated my group of 2 adults and 3 kids. The room was also clean and the staff brought extra linens for the pull out bed. The low ratings were more due to the state of the room itself. The door to the bathroom had loose hardware and did not close securely. The entry way door was off center and there were light gaps. What's worse, there was a smoking bucket just outside our room and the neighboring tenant smoked often and smoke made it through the entry way gaps. The beds were good, but the couch and pull out bed were old and quite saggy. The parking spaces were very narrow and insufficient, so we had to park far from our room on most occasions. Finally the pool did not look ready to be swam in or sat around. All in all, the stay was serviceable, but I would not repeat. Hopefully ownership is working to improve things, it did seem like they were actively working on some areas, but in it's current state, the inn can use many improvements.

We got a delux suite which was quite spacious. It was really clean and the bathroom looked to be newly renovated (looked like new toilet, sink, floors, and tub) and they had just replaced the carpet. The pull-out couch and chairs looked old but were fine comfort wise. Doors have absolutely no sound proofing (I genuinely kept thinking someone was opening our door when it was the neighbors). Nothing to write home about but also no complaints especially considering the price. If you're not picky and want a solid place to sleep, this place is perfect. If you're looking for a cute getaway with a nice vibe or any soundproofing then look elsewhere.

Room was very clean and spacious. Beds were not comfortable, very hard mattresses but we're large enough for me and my wife and my two young adults. Hard to get out of the driveway as the pool fence blocks the road view for on coming traffic. I would recommend this hotel!

Outdated rooms

Not happy with my stay... i got woken up at 6:30 in the morning by someone i did not recognize knocking on my door multiple times. They were not someone from the help desk/lobby. People are very loud if step out for a cigarette/etc. You can hear all toilets around you through the walls. Walls are very thin. I will never go back.

Not a problem to me, but needs all new windows. We had a great experience and would consider coming back again.

This was the worst hotel I've ever stayed in. I ended up leaving early and finding a new hotel, as I couldn't stand to stay there another night. The pictures of the rooms online are beyond misleading. The bed linens were all stained, including the pillows which I couldn't bear to use. Appliances were at least 30 years old and were falling apart. The lampshades were brown with dirt and dust. The sink was falling off the wall and shower was stained and dirty, as was the coffee maker, which was grimy. There were rusted holes in the wall where something had once been removed, and the wallpaper was peeling off in the bathroom. The window was full of bugs and was broken so it wouldn't close completely. The outlets were a fire hazard as they were loose and coming out of the wall. The walls were so thin it sounded like the traffic from rt. 28 was in the room with you. $270 for two nights in that horrible room is robbery.

We stayed one night to get some extra time in the Cape before heading to the place we’d stay for most of our trip, and we were met with so much kindness and hospitality. Everyone was very helpful, and the room was very clean. We’d absolutely stay again!

Staff always helpful. Great location.

This was a quick overnight stay. The area outside is clean with free parking. No free breakfast but there is a nice breakfast /coffee place across the street. Check in and Check out was easy. The room was clean. Love that the floor is not rugged. Quiet area even with it being on a main road. I would stay here again. Overall rate 5/5

Great service from the staff

Dirty, and the office was closed and locked when I arrived. Had to call an emergency number to get manager to come to the hotel and give me a key.

Staff very nice and friendly, rooms very clean even if not most modern. Clean and good pillows, Conveniently located near transportation center and within walking distance of Hyannis and Airport

The receptionist is barely at the desk and acts super unprofessional when he’s around. There was no wifi in the room and when we requested for assistance, there was no outcome or change. The room was not perfectly cleaned and some of the corners need renovations immediately. The location is good since it’s close to the Main Street and other little stores. Overall, try to find other properties if you’re looking for a good stay.

It is what it is. The hotel / motel is older. The towels need to be replaced ASAP definitely was not a fan of that and the rooms just need a refresh. The cost is what it is. Loved that they were so friendly and welcoming. Customer service was great just need a renovation o that way you feel like you can relax in the space.

Pool was not open in June still. Check in person yelling at me from afar, when checking in. Room had chipped paint, walls broken, rusted bathroom fixtures.

Room was clean and quiet. Bed was comfortable. Front staff were great! Very friendly and offered help often asked how we were doing and any needs. No breakfast but all was good. A very pleasant stay

Close to many good food options. Bed was okay. Hotel was pretty run down and parking was horrible. But it was over all a good trip for me and my family .

Good price for the location

It was conveniently located away from the Rt 6 (main rout through the cape) but close. Also close to Hyannis, and the ferry docks. Keltic kitchen down the road is the best and most affordable breakfast spot I have been to in quite a long time…

Staff always helpful. Great location.

This was a quick overnight stay. The area outside is clean with free parking. No free breakfast but there is a nice breakfast /coffee place across the street. Check in and Check out was easy. The room was clean. Love that the floor is not rugged. Quiet area even with it being on a main road. I would stay here again. Overall rate 5/5

this property was clean and quite. Not a place you would stay if you did not have other planned events to go to. It is not a hang around type of property. An overnight stay. In and out. Good for airline personnel or quick job related overnight stay. Close to airport and major highways.

Property is maintained, room was inviting and cozy and good locatoon.

Location was central

Staff very nice and friendly, rooms very clean even if not most modern. Clean and good pillows, Conveniently located near transportation center and within walking distance of Hyannis and Airport

マーサズ・ヴィ二ヤードのフェリー乗り場に比較的近い。

Close to many good food options. Bed was okay. Hotel was pretty run down and parking was horrible. But it was over all a good trip for me and my family .

It was conveniently located away from the Rt 6 (main rout through the cape) but close. Also close to Hyannis, and the ferry docks. Keltic kitchen down the road is the best and most affordable breakfast spot I have been to in quite a long time…

This was a quick overnight stay. The area outside is clean with free parking. No free breakfast but there is a nice breakfast /coffee place across the street. Check in and Check out was easy. The room was clean. Love that the floor is not rugged. Quiet area even with it being on a main road. I would stay here again. Overall rate 5/5

Desayuno no incluido Y así decía en la página Los dormitorios necesitan más limpieza

Room was clean and quiet. Bed was comfortable. Front staff were great! Very friendly and offered help often asked how we were doing and any needs. No breakfast but all was good. A very pleasant stay