The London, a Luxury Collection Hotel, New York City
$705
/ night
Avg. for October
Prices for The London, a Luxury Collection Hotel, New York City
Select dates to see prices and availability
$705
/ night
Avg. for October
Monthly average prices
Nightly prices at The London, a Luxury Collection Hotel, New York City average $419 in February, the cheapest month, and $1,195 in September, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $436 |
| February | $419 |
| March | $449 |
| April | $585 |
| May | $630 |
| June | $772 |
| July | $687 |
| August | $534 |
| September | $1,195 |
| October | $705 |
| November | $735 |
| December | $1,015 |
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Oct · $705
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Most expensive: September (~$1,195)
Cheapest: February (~$419)
About this property
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Business amenities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 8 meeting rooms available for events.
Dining
Enjoy a meal at Dabble Restaurant & Bar, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 562 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Location
A stay at The London, a Luxury Collection Hotel, New York City places you in the heart of New York, within a 5-minute walk of Rockefeller Center and Museum of Modern Art. This luxury hotel is 0.7 mi (1.1 km) from Times Square and 0.7 mi (1.2 km) from Columbus Circle.
What's nearby
Carnegie Hall(0.2 miles)
Broadway(0.2 miles)
Broadway Theatre(0.2 miles)
Rockefeller Center(0.2 miles)
Museum of Modern Art(0.2 miles)
Radio City Music Hall(0.3 miles)
Central Park(0.3 miles)
Times Square(0.4 miles)
5th Avenue(0.4 miles)
Columbus Circle(0.4 miles)
Top of the Rock Observation Deck(0.4 miles)
Madison Avenue(0.5 miles)
St. Patrick's Cathedral(0.5 miles)
Richard Rodgers Theatre(0.5 miles)
Saks Fifth Avenue(0.6 miles)
LaGuardia Airport (LGA)(10.7 miles)
Teterboro, NJ (TEB)(12.5 miles)
Newark Liberty Intl. Airport (EWR)(17.8 miles)
John F. Kennedy Intl. Airport (JFK)(18 miles)
Stewart Intl. Airport (SWF)(64.1 miles)
Parking
Restaurant
Business Center
Room Service
Valet Parking
Dry Cleaning
Location
151 West 54th Street, Midtown West, New York, New York (and vicinity), New York, United States of America
Carnegie Hall (0.2 miles)
Broadway (0.2 miles)
Broadway Theatre (0.2 miles)
Rockefeller Center (0.2 miles)
Museum of Modern Art (0.2 miles)
Radio City Music Hall (0.3 miles)
Guest reviews of The London, a Luxury Collection Hotel, New York City
8.4
Very good
Based on 1,003 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Travellers describe The Luxury Collection Hotel Manhattan Midtown as offering unusually spacious suites with large bathrooms and strong showers, while service ranges from warm and helpful to slow, hard to reach, or disorganized during busy periods.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
Travellers describe The Luxury Collection Hotel Manhattan Midtown as offering unusually spacious suites with large bathrooms and strong showers, while service ranges from warm and helpful to slow, hard to reach, or disorganized during busy periods.
Most praise the walkable Midtown location near Central Park, Times Square, theaters, and subways. Cleanliness is generally good, though some guests report worn carpets, mildew odors, or maintenance issues in bathrooms. Dining draws mixed reactions—some like Dabble and quick room service, others cite slow service, high prices, limited breakfast, and confusion over destination-fee credits and minibar sensors. Best suited to travelers who value space and convenience and can tolerate occasional hiccups.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
On-site restaurant and bar plus a fitness center are available, and valet parking is offered. Guests noted occasional elevator delays, a small lobby with limited seating, and, at times, the gym under renovation; complimentary lobby drinks appear on some days.
Related guest reviews
10
Joey
Jun 24, 2025
·
Stayed 1 night
Convenient to Central Park and the theatre district. Free Valet parking was an absolute win!
Convenient to Central Park and the theatre district. Free Valet parking was an absolute win!
6
Svetlana
Apr 1, 2025
·
Stayed 2 nights
The hotel was in a great location and the property was clean and updated, but I ran into a few frustrating issues during my stay. First, at checkout, I noticed three unexpected mini bar charges—even though I hadn’t consumed the items. I had briefly removed a couple to check their nutrition labels and returned them untouched, yet I was still charged. This made me wonder if they use a sensor system that registers when items are moved. If so, what happens if a child takes everything out just to look? Are the parents still charged, even if nothing was consumed? I emailed the hotel for clarification but never received a response. Considering each box of M&M’s was $18, being charged over $40 for two untouched items was ridiculous. The checkout process was also slow. We valeted our car, but the front desk made a mistake entering our valet ticket and never called for the car. After waiting nearly 30 minutes, we followed up—they apologized and refunded one night of parking, which I appreciated. Another issue: we were charged a $35 per night destination fee, which we were told at check-in could be used toward food at their restaurant. We dined at Dabble, but the credit was never applied to our bill. New York is already expensive, and hidden fees combined with a lack of transparency made the experience feel dishonest. I left feeling disappointed—and a bit cheated.
The hotel was in a great location and the property was clean and updated, but I ran into a few frustrating issues during my stay. First, at checkout, I noticed three unexpected mini bar charges—even though I hadn’t consumed the items. I had briefly removed a couple to check their nutrition labels and returned them untouched, yet I was still charged. This made me wonder if they use a sensor system that registers when items are moved. If so, what happens if a child takes everything out just to look? Are the parents still charged, even if nothing was consumed? I emailed the hotel for clarification but never received a response. Considering each box of M&M’s was $18, being charged over $40 for two untouched items was ridiculous. The checkout process was also slow. We valeted our car, but the front desk made a mistake entering our valet ticket and never called for the car. After waiting nearly 30 minutes, we followed up—they apologized and refunded one night of parking, which I appreciated. Another issue: we were charged a $35 per night destination fee, which we were told at check-in could be used toward food at their restaurant. We dined at Dabble, but the credit was never applied to our bill. New York is already expensive, and hidden fees combined with a lack of transparency made the experience feel dishonest. I left feeling disappointed—and a bit cheated.
10
Judy
Sep 17, 2025
·
Stayed 3 nights
Located near theatre district, central park, mid-town offices and luxury shopping. safe area, very clean. Rooms are sound proofed, never heard a sound, no street noise, doors, or neighbors. Some rooms are suites. clean, comfortable, modern and bright. concierge, restaurant and bar and brand new fitness facility. This will be my new go -to hotel in NY. loved it!!
Located near theatre district, central park, mid-town offices and luxury shopping. safe area, very clean. Rooms are sound proofed, never heard a sound, no street noise, doors, or neighbors. Some rooms are suites. clean, comfortable, modern and bright. concierge, restaurant and bar and brand new fitness facility. This will be my new go -to hotel in NY. loved it!!
10
Manon
May 18, 2025
·
Stayed 2 nights
Excellent hotel. Modern and well-furnished. The hotel is conveniently located in the heart of the city. Great bar and restaurant.
Excellent hotel. Modern and well-furnished. The hotel is conveniently located in the heart of the city. Great bar and restaurant.
8
Yitshak
Jul 18, 2024
·
Stayed 2 nights
Overall a good hotel choice for manhattan! A few smaller issues: tiny lobby with almost no seating area, feels claustrophobic, likely a typical manhattan hotel issue. Minibar is censured and full, no way to refrigerate anything such as water or anything you bring with you. Took long after 4pm to get the room, but we got nice rooms eventually.
Overall a good hotel choice for manhattan! A few smaller issues: tiny lobby with almost no seating area, feels claustrophobic, likely a typical manhattan hotel issue. Minibar is censured and full, no way to refrigerate anything such as water or anything you bring with you. Took long after 4pm to get the room, but we got nice rooms eventually.
8
johanna
Jun 29, 2025
·
Stayed 1 night
Fabulous luxury hotel—stunning room, well-designed. Will stay again. However, elevators were not working resulting in LONG waits to get up and down from 29th floor. A savvy fellow guest led us to service elevator after waiting 20 minutes. Front desk was not nice (rude) but waiters and bellmen were helpful good people.
Fabulous luxury hotel—stunning room, well-designed. Will stay again. However, elevators were not working resulting in LONG waits to get up and down from 29th floor. A savvy fellow guest led us to service elevator after waiting 20 minutes. Front desk was not nice (rude) but waiters and bellmen were helpful good people.
10
Anthony
Jul 27, 2025
·
Stayed 3 nights
The hotel was very nice and clean. The front desk initially gave us a smaller room and didn’t let me know. She tried to pull it off like I made a reservation for the smaller room and just gave us a roll away bed. This would have provided sleeping options for 3 people when we had four. When I called registration, they service agent was very helpful and informed me that they had oversold the room I had requested, and said that they front desk should have upgraded me to a bigger room. The service agent then gave us a nice upgrade which made the stay much better. It was a little disappointing that the front desk tried to squeeze 4 people into a 2 person room at the start. I think it is a matter of be aware of your environment in New York to make sure someone is not hustling you or trying to pull one over on you. The gym was not functional and was under renovations. Other than these issue at the start, the rest of the stay was great. There were several great dining and shopping options since the hotel was situated in the midtown with just blocks away from Central Park, Times Square, 5th Avenue, and Rockefeller Center. The location was great.
The hotel was very nice and clean. The front desk initially gave us a smaller room and didn’t let me know. She tried to pull it off like I made a reservation for the smaller room and just gave us a roll away bed. This would have provided sleeping options for 3 people when we had four. When I called registration, they service agent was very helpful and informed me that they had oversold the room I had requested, and said that they front desk should have upgraded me to a bigger room. The service agent then gave us a nice upgrade which made the stay much better. It was a little disappointing that the front desk tried to squeeze 4 people into a 2 person room at the start. I think it is a matter of be aware of your environment in New York to make sure someone is not hustling you or trying to pull one over on you. The gym was not functional and was under renovations. Other than these issue at the start, the rest of the stay was great. There were several great dining and shopping options since the hotel was situated in the midtown with just blocks away from Central Park, Times Square, 5th Avenue, and Rockefeller Center. The location was great.
8
Hertz
Jul 7, 2024
·
Stayed 3 nights
Great property and staff. Restaurant super overpriced for the food quality offered. No taste, no creativity. Restaurant is not up to the standards but the hotel. Breakfast tasted like a high school cafeteria.
Great property and staff. Restaurant super overpriced for the food quality offered. No taste, no creativity. Restaurant is not up to the standards but the hotel. Breakfast tasted like a high school cafeteria.
10
Mary
Dec 22, 2025
·
Stayed 1 night
Easy check in. Brought a fridge immediately. Room was spacious and as advertised. There was an issue with getting the car from valet. But the manager was very attentive and brought us over and handled the situation immediately.
Easy check in. Brought a fridge immediately. Room was spacious and as advertised. There was an issue with getting the car from valet. But the manager was very attentive and brought us over and handled the situation immediately.
10
Teena
Apr 29, 2025
·
Stayed 4 nights
Spent 4 days for Spring Break with my teens and found this hotel suite to be quite comfortable. Close to attractions but also to subway lines so getting around was easy. Felt safe and enjoyed the little touches offered like coffee in the lobby, champagne on the weekend and wine tasting before dinner in the hotel restaurant. Would definitely stay here again even though I prefer staying Downtown.
Spent 4 days for Spring Break with my teens and found this hotel suite to be quite comfortable. Close to attractions but also to subway lines so getting around was easy. Felt safe and enjoyed the little touches offered like coffee in the lobby, champagne on the weekend and wine tasting before dinner in the hotel restaurant. Would definitely stay here again even though I prefer staying Downtown.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found the hotel and rooms very clean, with some praising turndown service. Others reported stains, mildew odors, or maintenance-related mess (leaks, grout), and noted occasional inconsistencies in restocking.
Related guest reviews
10
Laura
Apr 6, 2025
·
Stayed 1 night
Hotel was clean and quiet. Room and bathroom was very large - beds were comfortable. Location was great. Would definitely stay again!
Hotel was clean and quiet. Room and bathroom was very large - beds were comfortable. Location was great. Would definitely stay again!
10
Lissette
Jul 2, 2025
·
Stayed 2 nights
Stayed in a one bedroom suite. Was very spacious and clean. Had a sofa bed. Great shower pressure and bathroom amenities. Will definitely stay here again.
Stayed in a one bedroom suite. Was very spacious and clean. Had a sofa bed. Great shower pressure and bathroom amenities. Will definitely stay here again.
2
danny
Jun 27, 2024
·
Stayed 4 nights
Worst the experience I ever had at a 5 star hotel. Dirty and disgusting. Over charged and I had to ask for refund on the mini bar we never used and over charged on parking. Got my refund but will NEVER go again. Flies in the room and stains everywhere. Motel standards!
Worst the experience I ever had at a 5 star hotel. Dirty and disgusting. Over charged and I had to ask for refund on the mini bar we never used and over charged on parking. Got my refund but will NEVER go again. Flies in the room and stains everywhere. Motel standards!
8
Adam
May 8, 2025
·
Stayed 2 nights
Great location. Could have been a little cleaner. Found someones contact lens on the bathroom floor. Shower leaking on bathroom floor wanted expected either, had to use towels to soak it up.
Great location. Could have been a little cleaner. Found someones contact lens on the bathroom floor. Shower leaking on bathroom floor wanted expected either, had to use towels to soak it up.
8
YOUJIN
Apr 3, 2024
·
Stayed 3 nights
The hotel is close to Central Park, MoMA, Times square, etc. The hotel room was quiet enough despite its location and the view from my 47th floor was great. My room was not very clean on the first day as the hotel rooms were all sold out but housekeeping service from the second day was impeccable. The shower booth was spacious and the water was soft and warm without any sudden temperature change. The best part of this hotel is the two queen size beds in a bedroom -a rare choice in Manhattan!
The hotel is close to Central Park, MoMA, Times square, etc. The hotel room was quiet enough despite its location and the view from my 47th floor was great. My room was not very clean on the first day as the hotel rooms were all sold out but housekeeping service from the second day was impeccable. The shower booth was spacious and the water was soft and warm without any sudden temperature change. The best part of this hotel is the two queen size beds in a bedroom -a rare choice in Manhattan!
8
Emma
Feb 18, 2025
·
Stayed 2 nights
Overall or stay was wonderful. Much quieter than we expected. My only complaint was that the shower tile had a hole in it and there was some mildew growing around the door in the shower. But I felt the room was clean just needs some maintenance attention.
Overall or stay was wonderful. Much quieter than we expected. My only complaint was that the shower tile had a hole in it and there was some mildew growing around the door in the shower. But I felt the room was clean just needs some maintenance attention.
10
Paolo
Aug 29, 2025
·
Stayed 5 nights
Very clean and very comfortable hotel. The very large and comfortable bathroom. Excellent quality beds and very central and well connected location. Available staff.
Very clean and very comfortable hotel. The very large and comfortable bathroom. Excellent quality beds and very central and well connected location. Available staff.
10
Kristin
Jul 6, 2025
·
Stayed 4 nights
Property was very clean, staff was very attentive, rooms were spacious
Property was very clean, staff was very attentive, rooms were spacious
8
Wendy
Sep 3, 2024
·
Stayed 4 nights
This hotel is in a fantastic location - it makes so much of the city and it's attractions walkable. We got a great deal on our room, which was HUGE by NYC standards. The bed was very comfortable and the room overall felt very very clean. The only nit-picky issues we experienced were: 1. The room is showing wear and tear (stain on the carpet, stain on the curtain, mildew stains on the seam where the shower wall meets the tile). 2. The cleaning and restocking from housekeeping was not consistent. They did a great job, but the coffee supplies and glassware that was used was inconsistently restocked. We finally had to call to ask for it. Again, this is not a deal breaker, but if we had paid full price for our room, those types of 'misses' would not have been acceptable at the luxury pricepoint. The staff were always friendly and willing to help - however, there was a definitely a sense that this was more a 'mid tier' hotel for service rather than a 5 star luxury experience. Would definitely recommend as long as expectations and the price are in alignment.
This hotel is in a fantastic location - it makes so much of the city and it's attractions walkable. We got a great deal on our room, which was HUGE by NYC standards. The bed was very comfortable and the room overall felt very very clean. The only nit-picky issues we experienced were: 1. The room is showing wear and tear (stain on the carpet, stain on the curtain, mildew stains on the seam where the shower wall meets the tile). 2. The cleaning and restocking from housekeeping was not consistent. They did a great job, but the coffee supplies and glassware that was used was inconsistently restocked. We finally had to call to ask for it. Again, this is not a deal breaker, but if we had paid full price for our room, those types of 'misses' would not have been acceptable at the luxury pricepoint. The staff were always friendly and willing to help - however, there was a definitely a sense that this was more a 'mid tier' hotel for service rather than a 5 star luxury experience. Would definitely recommend as long as expectations and the price are in alignment.
10
aishah
Jul 12, 2025
·
Stayed 3 nights
The rooms are perfect for families. The pull out sofa was actually not terrible. The room service was amazing. The only down side is that our room smelled like it was moist and mildewed. Thank goodness the window opened otherwise I would’ve requested a different room. Not all the rooms smell that way because we had a park view room at first that smelled fine, but it wasn’t the room we booked so we had to go to a different room that smelled weird.
The rooms are perfect for families. The pull out sofa was actually not terrible. The room service was amazing. The only down side is that our room smelled like it was moist and mildewed. Thank goodness the window opened otherwise I would’ve requested a different room. Not all the rooms smell that way because we had a park view room at first that smelled fine, but it wasn’t the room we booked so we had to go to a different room that smelled weird.
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AI-generated summary based on recent guest reviews
Rooms
Suites are notably spacious for NYC, with large bathrooms, comfortable beds, and strong shower pressure; many appreciate separate living areas and views. Downsides include thermostat/AC problems, worn carpets, sensor minibars, noise in some rooms, and uncomfortable sofa beds.
Related guest reviews
10
Jessica
Mar 4, 2025
·
Stayed 3 nights
The size of the space was incredible by NY standards. It was the most comfortable NY hotel I've ever stayed in - just lovely.
The size of the space was incredible by NY standards. It was the most comfortable NY hotel I've ever stayed in - just lovely.
10
Maria Amalia Lourdes Geron
Jul 9, 2025
·
Stayed 5 nights
This hotel is awesome exempt for the carpeting in the room. It Is very dated .
This hotel is awesome exempt for the carpeting in the room. It Is very dated .
10
Lissette
Jul 2, 2025
·
Stayed 2 nights
Stayed in a one bedroom suite. Was very spacious and clean. Had a sofa bed. Great shower pressure and bathroom amenities. Will definitely stay here again.
Stayed in a one bedroom suite. Was very spacious and clean. Had a sofa bed. Great shower pressure and bathroom amenities. Will definitely stay here again.
10
Benjamin
Aug 25, 2025
·
Stayed 2 nights
If you like large hotel rooms in NYC, you'll love this hotel. The rooms would be large by any standard in regular unpopulated cities so it was a surprise to get this much room in manhattan. Best part is the separation in the rooms - nice living space separate from the bedroom and closet to drop your bags and shoes, etc.
If you like large hotel rooms in NYC, you'll love this hotel. The rooms would be large by any standard in regular unpopulated cities so it was a surprise to get this much room in manhattan. Best part is the separation in the rooms - nice living space separate from the bedroom and closet to drop your bags and shoes, etc.
8
Yitshak
Jul 18, 2024
·
Stayed 2 nights
Overall a good hotel choice for manhattan! A few smaller issues: tiny lobby with almost no seating area, feels claustrophobic, likely a typical manhattan hotel issue. Minibar is censured and full, no way to refrigerate anything such as water or anything you bring with you. Took long after 4pm to get the room, but we got nice rooms eventually.
Overall a good hotel choice for manhattan! A few smaller issues: tiny lobby with almost no seating area, feels claustrophobic, likely a typical manhattan hotel issue. Minibar is censured and full, no way to refrigerate anything such as water or anything you bring with you. Took long after 4pm to get the room, but we got nice rooms eventually.
6
Martin
Jan 3, 2025
·
Stayed 9 nights
extreme noise from the street could be heard in the room all day and night noise from the hallway also very loud
extreme noise from the street could be heard in the room all day and night noise from the hallway also very loud
8
Patricia
Apr 10, 2025
·
Stayed 4 nights
Very spacious room. Elegant decor. Wonderful marble bathroom. Heat doesn’t go above 75 and it was chilly. Comforter too thin. Breakfast service and food very average.
Very spacious room. Elegant decor. Wonderful marble bathroom. Heat doesn’t go above 75 and it was chilly. Comforter too thin. Breakfast service and food very average.
8
Chiyong
Jul 16, 2025
·
Stayed 3 nights
Room was large and had good seating area and staff was very attentive, especially cleaning person..... room will be cleaned and taken good care twice a day This was really nice. Also location was really nice with safe walk and short distance walk to many touristic places in New York However, room advertised as central park view room, but it was very partial view of park......
Room was large and had good seating area and staff was very attentive, especially cleaning person..... room will be cleaned and taken good care twice a day This was really nice. Also location was really nice with safe walk and short distance walk to many touristic places in New York However, room advertised as central park view room, but it was very partial view of park......
8
Jerry
Feb 8, 2025
·
Stayed 1 night
The staff were amazing. All very friendly + attentive. Room was clean and nice. Something was off with the thermostats as neither worked. We were only there for one night and the temp was fine for the most part. Great location to walk to a lot of places..
The staff were amazing. All very friendly + attentive. Room was clean and nice. Something was off with the thermostats as neither worked. We were only there for one night and the temp was fine for the most part. Great location to walk to a lot of places..
10
Christine
Jun 28, 2025
·
Stayed 4 nights
Great location, spacious suite for families, super coffee, and even sparkling wine at happy hour! The only complaints are the comfort of the pullout bed and the lack off exhaust fan in the bathroom.
Great location, spacious suite for families, super coffee, and even sparkling wine at happy hour! The only complaints are the comfort of the pullout bed and the lack off exhaust fan in the bathroom.
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AI-generated summary based on recent guest reviews
Service
Staff are often friendly, attentive, and proactive with upgrades and valet help. Recurring issues include long or chaotic check-ins, wrong room assignments, phones and housekeeping slow to respond, and billing or destination-fee disputes.
Related guest reviews
4
Susan
Apr 21, 2025
·
Stayed 2 nights
Had to wait almost 4 hours for our room even after arriving 2 hours after stated check in time. The room had a sofa bed we were utilizing and there were no cherts, blankets or pillows. We called twice and were told they would deliver them and they never did, we were so tired one person just slept in there clothes. Next day we asked again and they never even serviced the room and still no sheets or blankets. We were glad to check out and move on to our next stop.
Had to wait almost 4 hours for our room even after arriving 2 hours after stated check in time. The room had a sofa bed we were utilizing and there were no cherts, blankets or pillows. We called twice and were told they would deliver them and they never did, we were so tired one person just slept in there clothes. Next day we asked again and they never even serviced the room and still no sheets or blankets. We were glad to check out and move on to our next stop.
2
joseph
Nov 23, 2024
·
Stayed 1 night
You walk in the hotel and are faced with a 20 minute wait to check in.
You walk in the hotel and are faced with a 20 minute wait to check in.
6
David
Jul 31, 2024
·
Stayed 2 nights
Weren't able to check in until 5 hours past check in at 3pm. Over booked and lied about it saying the cleaning staff were slow and then gave us a room without the pullout sofa bed that we booked. They did take off the cheaper of the two nights but initially only wanted to comp us a dinner in the restaurant. Location is great and very spacious especially for a hotel room in NYC.
Weren't able to check in until 5 hours past check in at 3pm. Over booked and lied about it saying the cleaning staff were slow and then gave us a room without the pullout sofa bed that we booked. They did take off the cheaper of the two nights but initially only wanted to comp us a dinner in the restaurant. Location is great and very spacious especially for a hotel room in NYC.
10
Catherine
Aug 29, 2025
·
Stayed 2 nights
Door man met me immediately when I exited the taxi. He opened my door and said welcome. (he wore a hat). I felt welcomed after my long train ride. I was checked in immediately and went upstairs. I was so tired I ordered room service for dinner. Food arrived within 20 minutes. I was surprised it was so fast. Maid knocked on my door to turn down the bed. I felt like aa queen. Everyone was very nice. Went out of their way for everything.
Door man met me immediately when I exited the taxi. He opened my door and said welcome. (he wore a hat). I felt welcomed after my long train ride. I was checked in immediately and went upstairs. I was so tired I ordered room service for dinner. Food arrived within 20 minutes. I was surprised it was so fast. Maid knocked on my door to turn down the bed. I felt like aa queen. Everyone was very nice. Went out of their way for everything.
6
Svetlana
Apr 1, 2025
·
Stayed 2 nights
The hotel was in a great location and the property was clean and updated, but I ran into a few frustrating issues during my stay. First, at checkout, I noticed three unexpected mini bar charges—even though I hadn’t consumed the items. I had briefly removed a couple to check their nutrition labels and returned them untouched, yet I was still charged. This made me wonder if they use a sensor system that registers when items are moved. If so, what happens if a child takes everything out just to look? Are the parents still charged, even if nothing was consumed? I emailed the hotel for clarification but never received a response. Considering each box of M&M’s was $18, being charged over $40 for two untouched items was ridiculous. The checkout process was also slow. We valeted our car, but the front desk made a mistake entering our valet ticket and never called for the car. After waiting nearly 30 minutes, we followed up—they apologized and refunded one night of parking, which I appreciated. Another issue: we were charged a $35 per night destination fee, which we were told at check-in could be used toward food at their restaurant. We dined at Dabble, but the credit was never applied to our bill. New York is already expensive, and hidden fees combined with a lack of transparency made the experience feel dishonest. I left feeling disappointed—and a bit cheated.
The hotel was in a great location and the property was clean and updated, but I ran into a few frustrating issues during my stay. First, at checkout, I noticed three unexpected mini bar charges—even though I hadn’t consumed the items. I had briefly removed a couple to check their nutrition labels and returned them untouched, yet I was still charged. This made me wonder if they use a sensor system that registers when items are moved. If so, what happens if a child takes everything out just to look? Are the parents still charged, even if nothing was consumed? I emailed the hotel for clarification but never received a response. Considering each box of M&M’s was $18, being charged over $40 for two untouched items was ridiculous. The checkout process was also slow. We valeted our car, but the front desk made a mistake entering our valet ticket and never called for the car. After waiting nearly 30 minutes, we followed up—they apologized and refunded one night of parking, which I appreciated. Another issue: we were charged a $35 per night destination fee, which we were told at check-in could be used toward food at their restaurant. We dined at Dabble, but the credit was never applied to our bill. New York is already expensive, and hidden fees combined with a lack of transparency made the experience feel dishonest. I left feeling disappointed—and a bit cheated.
8
johanna
Jun 29, 2025
·
Stayed 1 night
Fabulous luxury hotel—stunning room, well-designed. Will stay again. However, elevators were not working resulting in LONG waits to get up and down from 29th floor. A savvy fellow guest led us to service elevator after waiting 20 minutes. Front desk was not nice (rude) but waiters and bellmen were helpful good people.
Fabulous luxury hotel—stunning room, well-designed. Will stay again. However, elevators were not working resulting in LONG waits to get up and down from 29th floor. A savvy fellow guest led us to service elevator after waiting 20 minutes. Front desk was not nice (rude) but waiters and bellmen were helpful good people.
2
Caden
Oct 21, 2024
·
Stayed 2 nights
We will NEVER stay at this hotel again! The service horrible. Staff is rude. THEY DON'T ANSWER THE PHONE!
We will NEVER stay at this hotel again! The service horrible. Staff is rude. THEY DON'T ANSWER THE PHONE!
2
Nusrat
Oct 25, 2024
·
Stayed 1 night
The service was awful to the time I checked out. I asked them to email me the receipt when I checked out, I still haven't received it. I was overcharged 3 times!!
The service was awful to the time I checked out. I asked them to email me the receipt when I checked out, I still haven't received it. I was overcharged 3 times!!
10
Mary
Dec 22, 2025
·
Stayed 1 night
Easy check in. Brought a fridge immediately. Room was spacious and as advertised. There was an issue with getting the car from valet. But the manager was very attentive and brought us over and handled the situation immediately.
Easy check in. Brought a fridge immediately. Room was spacious and as advertised. There was an issue with getting the car from valet. But the manager was very attentive and brought us over and handled the situation immediately.
10
Christopher S
Sep 3, 2025
·
Stayed 3 nights
Our three night visit to The Luxury Collection Hotel Manhattan Midtown was excellent. Among the highlights of our stay were... 1. Cynthia at the front desk who was delightful. 2. Spacious rooms and baths with amazing showers. 3. The food, decor, and service at Dabble was top notch. 4. Location is convenient to much of the best of NYC. 5. The head valet who was genuinely helpful and friendly. Thanks again for the lovely stay, Chris Mays
Our three night visit to The Luxury Collection Hotel Manhattan Midtown was excellent. Among the highlights of our stay were... 1. Cynthia at the front desk who was delightful. 2. Spacious rooms and baths with amazing showers. 3. The food, decor, and service at Dabble was top notch. 4. Location is convenient to much of the best of NYC. 5. The head valet who was genuinely helpful and friendly. Thanks again for the lovely stay, Chris Mays
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AI-generated summary based on recent guest reviews
Location
Central Midtown location within easy walking distance of Central Park, Times Square, Broadway theaters, shopping, and subways; several mention feeling safe. Despite the area, some rooms are quiet.
Related guest reviews
10
Sasha
May 30, 2025
·
Stayed 1 night
Everything was excellent from check in to check out. The staff were so warm and inviting, always ready to help. The room was spacious and clean. The location was perfect and walkable. 5 minutes to shops, food, and Central Park. This will be my go to property when visiting the city.
Everything was excellent from check in to check out. The staff were so warm and inviting, always ready to help. The room was spacious and clean. The location was perfect and walkable. 5 minutes to shops, food, and Central Park. This will be my go to property when visiting the city.
10
Joey
Jun 24, 2025
·
Stayed 1 night
Convenient to Central Park and the theatre district. Free Valet parking was an absolute win!
Convenient to Central Park and the theatre district. Free Valet parking was an absolute win!
10
Chunsong
Mar 30, 2024
·
Stayed 1 night
Location, location, that’s location. Close to everything, shopping, dining, theaters, museums, especially Central Park!
Location, location, that’s location. Close to everything, shopping, dining, theaters, museums, especially Central Park!
10
Judy
Sep 17, 2025
·
Stayed 3 nights
Located near theatre district, central park, mid-town offices and luxury shopping. safe area, very clean. Rooms are sound proofed, never heard a sound, no street noise, doors, or neighbors. Some rooms are suites. clean, comfortable, modern and bright. concierge, restaurant and bar and brand new fitness facility. This will be my new go -to hotel in NY. loved it!!
Located near theatre district, central park, mid-town offices and luxury shopping. safe area, very clean. Rooms are sound proofed, never heard a sound, no street noise, doors, or neighbors. Some rooms are suites. clean, comfortable, modern and bright. concierge, restaurant and bar and brand new fitness facility. This will be my new go -to hotel in NY. loved it!!
10
ed
Dec 5, 2024
·
Stayed 1 night
Great hotel a great location
Great hotel a great location
10
Jessica
Mar 18, 2025
·
Stayed 2 nights
Great property nestled in midtown
Great property nestled in midtown
10
Jeremy
Apr 7, 2025
·
Stayed 2 nights
Perfect location for a brief weekend family trip.
Perfect location for a brief weekend family trip.
10
Michelle Lee
May 2, 2025
·
Stayed 3 nights
Great location to stay close to everything. Walked to all the plays and dining.
Great location to stay close to everything. Walked to all the plays and dining.
10
David
Jan 18, 2025
·
Stayed 6 nights
Excellent location for museums, Times Square, and shopping 5th avenue
Excellent location for museums, Times Square, and shopping 5th avenue
10
Dokyun
Dec 28, 2025
·
Stayed 4 nights
Awesome location
Awesome location
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AI-generated summary based on recent guest reviews
Dining
Dining feedback is mixed: some praise Dabble and quick room service, while others cite slow or inattentive service, high prices, and a limited, non-buffet breakfast. Confusion around using the daily destination-fee credit was reported.
Related guest reviews
10
Catherine
Aug 29, 2025
·
Stayed 2 nights
Door man met me immediately when I exited the taxi. He opened my door and said welcome. (he wore a hat). I felt welcomed after my long train ride. I was checked in immediately and went upstairs. I was so tired I ordered room service for dinner. Food arrived within 20 minutes. I was surprised it was so fast. Maid knocked on my door to turn down the bed. I felt like aa queen. Everyone was very nice. Went out of their way for everything.
Door man met me immediately when I exited the taxi. He opened my door and said welcome. (he wore a hat). I felt welcomed after my long train ride. I was checked in immediately and went upstairs. I was so tired I ordered room service for dinner. Food arrived within 20 minutes. I was surprised it was so fast. Maid knocked on my door to turn down the bed. I felt like aa queen. Everyone was very nice. Went out of their way for everything.
6
Svetlana
Apr 1, 2025
·
Stayed 2 nights
The hotel was in a great location and the property was clean and updated, but I ran into a few frustrating issues during my stay. First, at checkout, I noticed three unexpected mini bar charges—even though I hadn’t consumed the items. I had briefly removed a couple to check their nutrition labels and returned them untouched, yet I was still charged. This made me wonder if they use a sensor system that registers when items are moved. If so, what happens if a child takes everything out just to look? Are the parents still charged, even if nothing was consumed? I emailed the hotel for clarification but never received a response. Considering each box of M&M’s was $18, being charged over $40 for two untouched items was ridiculous. The checkout process was also slow. We valeted our car, but the front desk made a mistake entering our valet ticket and never called for the car. After waiting nearly 30 minutes, we followed up—they apologized and refunded one night of parking, which I appreciated. Another issue: we were charged a $35 per night destination fee, which we were told at check-in could be used toward food at their restaurant. We dined at Dabble, but the credit was never applied to our bill. New York is already expensive, and hidden fees combined with a lack of transparency made the experience feel dishonest. I left feeling disappointed—and a bit cheated.
The hotel was in a great location and the property was clean and updated, but I ran into a few frustrating issues during my stay. First, at checkout, I noticed three unexpected mini bar charges—even though I hadn’t consumed the items. I had briefly removed a couple to check their nutrition labels and returned them untouched, yet I was still charged. This made me wonder if they use a sensor system that registers when items are moved. If so, what happens if a child takes everything out just to look? Are the parents still charged, even if nothing was consumed? I emailed the hotel for clarification but never received a response. Considering each box of M&M’s was $18, being charged over $40 for two untouched items was ridiculous. The checkout process was also slow. We valeted our car, but the front desk made a mistake entering our valet ticket and never called for the car. After waiting nearly 30 minutes, we followed up—they apologized and refunded one night of parking, which I appreciated. Another issue: we were charged a $35 per night destination fee, which we were told at check-in could be used toward food at their restaurant. We dined at Dabble, but the credit was never applied to our bill. New York is already expensive, and hidden fees combined with a lack of transparency made the experience feel dishonest. I left feeling disappointed—and a bit cheated.
6
Olcum
Dec 21, 2025
·
Stayed 7 nights
Room is ok, cleaning could be better. There is only one restaurant, it is ok for short stays but if you stay more than 4 days you are getting bored with same breakfast. It is not open buffet. Not worth of price/quality
Room is ok, cleaning could be better. There is only one restaurant, it is ok for short stays but if you stay more than 4 days you are getting bored with same breakfast. It is not open buffet. Not worth of price/quality
8
Russell
Aug 27, 2025
·
Stayed 2 nights
Great location - rooms good, if a little pricey - the only disappointment was the bar/food eating area - very slow service, ok quality, waiters did seem to have issues understanding drink /food orders... Front desk was delight - very professional and efficient...had the service and food area been better, i would have given it 5 stars..
Great location - rooms good, if a little pricey - the only disappointment was the bar/food eating area - very slow service, ok quality, waiters did seem to have issues understanding drink /food orders... Front desk was delight - very professional and efficient...had the service and food area been better, i would have given it 5 stars..
8
Hertz
Jul 7, 2024
·
Stayed 3 nights
Great property and staff. Restaurant super overpriced for the food quality offered. No taste, no creativity. Restaurant is not up to the standards but the hotel. Breakfast tasted like a high school cafeteria.
Great property and staff. Restaurant super overpriced for the food quality offered. No taste, no creativity. Restaurant is not up to the standards but the hotel. Breakfast tasted like a high school cafeteria.
8
Patricia
Aug 14, 2024
·
Stayed 3 nights
The first suite had a broken thermostat and it was very hot. It took 5 calls over 4 hours to get the issue resolved and they moved us to another suite. The restaurant was a joke. The server was not interested in waiting on us. I ordered a hamburger and I specified I wanted it medium rare and it came well done! For $38 it should have been right. The server never came back and we had to hunt him down to get ketchup. The bill came and the service charge was added to the bill.( there were three adults and one child). Then there was a separate line for a gratuity! The service was nonexistent and the prices were exorbitant. The hotel was lovely once the room issues were resolved. I would recommend the hotel. Avoid the restaurant at all costs!
The first suite had a broken thermostat and it was very hot. It took 5 calls over 4 hours to get the issue resolved and they moved us to another suite. The restaurant was a joke. The server was not interested in waiting on us. I ordered a hamburger and I specified I wanted it medium rare and it came well done! For $38 it should have been right. The server never came back and we had to hunt him down to get ketchup. The bill came and the service charge was added to the bill.( there were three adults and one child). Then there was a separate line for a gratuity! The service was nonexistent and the prices were exorbitant. The hotel was lovely once the room issues were resolved. I would recommend the hotel. Avoid the restaurant at all costs!
10
Teena
Apr 29, 2025
·
Stayed 4 nights
Spent 4 days for Spring Break with my teens and found this hotel suite to be quite comfortable. Close to attractions but also to subway lines so getting around was easy. Felt safe and enjoyed the little touches offered like coffee in the lobby, champagne on the weekend and wine tasting before dinner in the hotel restaurant. Would definitely stay here again even though I prefer staying Downtown.
Spent 4 days for Spring Break with my teens and found this hotel suite to be quite comfortable. Close to attractions but also to subway lines so getting around was easy. Felt safe and enjoyed the little touches offered like coffee in the lobby, champagne on the weekend and wine tasting before dinner in the hotel restaurant. Would definitely stay here again even though I prefer staying Downtown.
10
Nancy
Nov 22, 2024
·
Stayed 3 nights
Dining was not as good as hoped.
Dining was not as good as hoped.
10
Christopher S
Sep 3, 2025
·
Stayed 3 nights
Our three night visit to The Luxury Collection Hotel Manhattan Midtown was excellent. Among the highlights of our stay were... 1. Cynthia at the front desk who was delightful. 2. Spacious rooms and baths with amazing showers. 3. The food, decor, and service at Dabble was top notch. 4. Location is convenient to much of the best of NYC. 5. The head valet who was genuinely helpful and friendly. Thanks again for the lovely stay, Chris Mays
Our three night visit to The Luxury Collection Hotel Manhattan Midtown was excellent. Among the highlights of our stay were... 1. Cynthia at the front desk who was delightful. 2. Spacious rooms and baths with amazing showers. 3. The food, decor, and service at Dabble was top notch. 4. Location is convenient to much of the best of NYC. 5. The head valet who was genuinely helpful and friendly. Thanks again for the lovely stay, Chris Mays
10
Christine
Jun 28, 2025
·
Stayed 4 nights
Great location, spacious suite for families, super coffee, and even sparkling wine at happy hour! The only complaints are the comfort of the pullout bed and the lack off exhaust fan in the bathroom.
Great location, spacious suite for families, super coffee, and even sparkling wine at happy hour! The only complaints are the comfort of the pullout bed and the lack off exhaust fan in the bathroom.
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AI-generated summary based on recent guest reviews
10
YUICHI
2 weeks ago
·
Stayed 7 nights
Q
Q
8
Courtney
Aug 24, 2026
·
Stayed 1 night
Room exceeded expectations- was clean, spacious and for most part updated. We had one request upon check in and was taken care of immediately. One con was the pull out coach was extremely uncomfortable.
Room exceeded expectations- was clean, spacious and for most part updated. We had one request upon check in and was taken care of immediately. One con was the pull out coach was extremely uncomfortable.
10
Daniel
Aug 24, 2026
·
Stayed 2 nights
Excellent stay, very helpful staff. The only negative was the breakfast area is very small and was understaffed, but they made the best of it. Served us coffee while we were waiting for a table. Overall, a good experience and would stay there again.
Excellent stay, very helpful staff. The only negative was the breakfast area is very small and was understaffed, but they made the best of it. Served us coffee while we were waiting for a table. Overall, a good experience and would stay there again.
10
Gaetan
Aug 15, 2026
·
Stayed 1 night
I really this hotel, but absolutely not for the restaurant
I really this hotel, but absolutely not for the restaurant
10
Melissa
Aug 14, 2026
·
Stayed 3 nights
Luxurious rm with a beautiful bath and living room in the heart of the city central to everything .
Luxurious rm with a beautiful bath and living room in the heart of the city central to everything .
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 00:00
Before 12:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about The London, a Luxury Collection Hotel, New York City
Is parking available at the hotel?
Yes, the hotel offers valet parking for a fee of USD 95 per day. Parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A cooked-to-order breakfast is available daily from 6:30 AM to 11:00 AM for a fee of approximately USD 25 per person.
Does the hotel allow pets?
Yes, the hotel allows pets with a fee of USD 250 per pet, per stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so it's advisable to inquire directly for details.
Where is the hotel located in relation to key landmarks?
The hotel is centrally located in New York City, within a 5-minute walk of Rockefeller Center and the Museum of Modern Art. It is approximately 0.7 miles from Times Square and Columbus Circle.
What are the policies regarding children staying at the hotel?
Children are welcome at the hotel, and there is no minimum age requirement for children to stay for free.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-15: NO DATA
- 2026-10-16: 905.7644519598388USD
- 2026-10-17: 928.2689746150512USD
- 2026-10-18: 795.2013277769775USD
- 2026-10-19: 1117.2883599598997USD
- 2026-10-20: 1474.4054015510253USD
- 2026-10-21: 1610.9819902939453USD
- 2026-10-22: 1245.4658936606445USD
- 2026-10-23: 1094.0431376674194USD
- 2026-10-24: 946.647408571228USD
- 2026-10-25: 603.4541755545654USD
- 2026-10-26: 1293.9832634547117USD
- 2026-10-27: 1520.723791427246USD
- 2026-10-28: 1521.9536944648437USD
- 2026-10-29: 799.1283324390258USD
- 2026-10-30: 886.6173972075195USD
- 2026-10-31: 1166.4435258572996USD
- 2026-11-01: 859.5374404217529USD
- 2026-11-02: 799.3597967880248USD
- 2026-11-03: 1091.4874254985962USD
- 2026-11-04: 1340.5574029139402USD
- 2026-11-05: 835.1636407714233USD
- 2026-11-06: 826.1125889382323USD
- 2026-11-07: 817.4992201360473USD
- 2026-11-08: 798.4872434226073USD
- 2026-11-09: 1020.8937489552001USD
- 2026-11-10: 1684.0182537211913USD
- 2026-11-11: 1151.832870494995USD
- 2026-11-12: 888.6233300957031USD
- 2026-11-13: 800.3627632321167USD
- 2026-11-14: 831.4545171918944USD
- 2026-11-15: 577.705447486145USD
- 2026-11-16: 923.468456154602USD
- 2026-11-17: 1216.628070105835USD
- 2026-11-18: 1255.4870514094237USD
- 2026-11-19: 700.0666676417846USD
- 2026-11-20: 719.1344180706176USD
- 2026-11-21: 787.6144560269775USD
- 2026-11-22: 641.8949568962402USD
- 2026-11-23: 620.8327301726684USD
- 2026-11-24: 813.401258402954USD
- 2026-11-25: 1202.4561954122314USD
- 2026-11-26: 1089.2154526740112USD
- 2026-11-27: 904.6807405427855USD
- 2026-11-28: 574.4377457660216USD
- 2026-11-29: 522.2746409693298USD
- 2026-11-30: 781.3064693967284USD
- 2026-12-01: 1549.6586187133787USD
- 2026-12-02: 1981.9702224525145USD
- 2026-12-03: 1172.4712032611083USD
- 2026-12-04: 1509.4561288707273USD
- 2026-12-05: 1755.9442566196287USD
- 2026-12-06: 981.8986605773924USD
- 2026-12-07: 1372.6676960526122USD
- 2026-12-08: 1812.6956927897947USD
- 2026-12-09: 1892.3044735318601USD
- 2026-12-10: 1121.3102416802367USD
- 2026-12-11: 1273.7602493515624USD
- 2026-12-12: 1645.632491468994USD
- 2026-12-13: 769.2709406699828USD
- 2026-12-14: 892.2941735606079USD
- 2026-12-15: 1241.4223335958252USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Only registered guests are allowed in the guestrooms.
- A car is recommended for transportation to and from this property.
- Guests can access their rooms with a mobile device.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for cooked-to-order breakfast: approximately USD 25 per person
- Covered valet parking fee: USD 95 per day
- Pet fee: USD 250 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Business Center
Room Service
Valet Parking
Dry Cleaning
Services
Business Center
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box
ATM / Cash Machine
Luggage Storage
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
Internet
Free Wi-Fi
General
Room Service
Restaurant
Non-Smoking Rooms
Breakfast in the Room
Allergy-Free Room Available
Family Room
Wheelchair Accessible (Limited)
Parking
Parking
Valet Parking
Parking Onsite
Activities
Live Music
Fitness Center (nearby)