Courtyard by Marriott Savannah Midtown

Nice clean facility. WIFI did not work properly. May have hacked. Entrance difficult to find.

It was very difficult getti g in the back door, especially with suitcases, etc. The door is too heavy and the time from swiping too short. The bathroom door in my room was extremely noisy. The checkin girl was very good and helpful.

overall not too bad but surprised parking fee for an outside lot

The hotel was very clean and nice room. I didn't like that we had to pay for parking in which the location had its own parking lot with no security gates.

Lobby has been renovated and gives you the feeling of an upscale hotel. Staff is exceptionally friendly. Pool is clean and a good size. Unfortunately that is all the positive things concerning this hotel. Hallways are dark and have a strong musty smell. Carpet is dirty, frayed and stained. Carpet in the room is frayed and everything is dated. No pool towels available at the pool as we were informed. Had to return to the front desk to get towels. Courtyard area had several broken light stanchions that were laying flat on the ground with exposed wiring. We were scheduled for a two night stay and cancelled the 2nd night. No free breakfast, must pay for your breakfast from the overpriced Starbucks coffee counter.

Overall, our experience here was good. Our room was fresh and quiet, and the somewhat small pool was refreshing. The property had been recently updated, though the elevator was “tired” and sluggish -apparently not part of the update. The area around the hotel was in transition, with a number of closed businesses.

Was charged for parking unexpectedly, dated property hard to find

No details in the booking beyond $100 USD for amenities. Had to pay 8 for parking and put 40 on a credit card, or else do parking and 100 in cash. Very unhappy that this was not disclosed prior to our stay. The parking lot was awful and needs repaved. Not going to book again.

Shocking that this is a Marriott related property. Poor signage and dingy sheets on the bed! Overall not in very good state of repair. However, the staff is great.

It was okay but not great … elevator first floor button was not working properly

The property is very clean. The staff is wonderful. Customer service is always awesome when I stay. I always stay at a Marriott property when I’m traveling

Very clean and comfortable 👌

We were in room 140. It was handicap equipped supposedly. There was no grab bar by the toilet. The toilet was super low for people in wheelchairs, but they would still need a grab bar to get up off the thing. Also, there was only one bar in the shower. There was mildew or mold in the ceiling in the sleeping area and everything felt “damp.” There was dust all over the headboards and the sides of the nightstand in between the two beds. We were very disappointed.

I usually love the courtyard however this stay was a bit challenging. We paid $8 for parking with no security. The hotel itself needs an update. The room had rusted pipes and was not to clean with beer tops under the end table. I ask for room service and was told that that’s only when you stay three days or more. So my husband had to go to the front desk to get new wash clothes and towels. While we had a room full of trash because there was no one to clean over room. The bathroom also had long black hair in the shower and on the back of the toilet. So No we will not be supporting the Courtyard anymore. Please they don’t offer free breakfast like most hotels do.

They have roaches. I told the front desk the front desk said is because of rain roaches come from filth not from rain. So they changed rooms. The beds are so uncomfortable The next day I left to go to visit family when I came back there was more roaches so I said to hell with that and I left

We stayed one night on our way home from a wedding on Hilton Head and this was an excellent choice for our pit stop. The location is outside the historical district but only a short and easy drive away (15-20 minutes), with easy parking in Savannah during the time we were there. It was sparkling clean with convenient parking.

Good morning, I am a loyal customer of Marriott Hotels because of their excellent attention and cleanliness and locations. First, I would like to thank you for your valuable time and addressing this matter at hand. For the record, this is the 1st time I have asked and demanded a “REFUND”. From the moment we arrived, after checking in with the front desk we parked as instructed and went around the east side of the building. Where the back door was open with a chair and we were greeted with abandoned boots and other belongings in the parking area! The entrance rug was dirty with stains and not vacuum. The inside of the elevator was the same. It got worst, once we got into our room #231 at the end of the hall next to the highway! I understood we were in for a bad stay! Here it comes, these are the facts for my “REFUND”; German Roaches on the counter at night! Missing Hair Blower in restroom Dirty Furniture with Stains Tub with Dirty Ring Floor Dirty Low Roll Toilet Paper Coffee Maker not working Balcony never been cleaned Front Desk Refused to Provide Coffee Worst of all, Elisabeth Austin, G.M., simply never addressed my complaints! Attached are all the supporting pictures to back up all my allegations! Now, let's be clear, I paid insurance and I expect a quick response and need the “Regional Manager”, to the Marriott Hotels in order to bring this matter to his attention.

The hotel was very clean and staff was extremely friendly!

When we arrived it was late but it was nice to echeck-in. We arrived at 4am and ready to rest, but the beds were damp not a pleasant experience. The staffed tried to help but the thought of damp sheets made us wonder what else was not cleaned well!😱

First off the angle of the bed and tv were uncomfortable. The carpet in the hotel is old and smells like mildew, it smells worse inside the room because it is a smaller space. I had ants in the bathroom. This is supposed to be a non-smoking environment and I smelled smoke for 2 days of my stay. I didn't complain the first day by at 4 am I woke up having an asthma attack because someone was smoking. I reported it at that time, the manager was very polite and looked into it. The hospitality was great but the hotel is overpriced, there is no complimentary breakfast, and the food is way too expensive. Unfortunately, the only way to get to any local restaurant is by Uber or walking for 20 minutes. Not a great experience.

TV not working properly, sliding patio door would not unlock, caulking in tub coming apart, too tired to move to another room.

Water was lukewarm at best. Stayed several days and showered at different times so it was not that I used it at high use times. Also room was by elevator. Very noisy. Need to post signs to remind people to be courteous during quiet hours.

We had 3 rooms. We had issues with turning the shower on and off, lighting at face sink was poor. The TV was not in good working order.

Hard to review 3 star hotels. Unless they go above and beyond, they are just another average forgettable hotel. From my point of view, beds weren't comfy and showers were barely warm. Again, not bad, not great, just average.

The bathroom wall painting was sloppy. The bathroom was in poor repair. The sink stopper didn’t work. The toilet drained very slowly.

This location is very “long in the tooth”. It was hands down one of the darkest hotel rooms I have ever stayed in. Everything just feels worn out and tired.

Not in the best area. Lobby was very nice, rooms are very outdated. Definitely not as advertised

Enjoyed having a balcony that we could sit outside in private and enjoy some outside time before bed. The room contained a small refrigerator and microwave which was nice. Will definitely stay there again when in the area.

Great value, easy drive to upper midtown and river st (waterfront). AC unit was loud and inconsistent. Overall it was a good stay

Nice large rooms and bathrooms. Bed was SUPER comfy!

The property is very clean. The staff is wonderful. Customer service is always awesome when I stay. I always stay at a Marriott property when I’m traveling

I was able to Check-in a little early. This was a business trip so that helped me get started for the day.

They were having some sort of computer glitch and they could not give me keys to my room. One of the front desk attendant had to walk me to my room and let me in.

A lot of homeless outside by the main street. It looks like the area is not safe. Also the housekeeper and the front desk who worked third shift was rude. We asked for an extra pillow for our son who’s sleeping in the pull out sofa when we checked in but we told the front desk we’ll just pick it up when we come back and she was nice to say that she’ll have it ready when we come back. But we came back after her shift so there was 2 different ladies in the front desk. The housekeeper didn’t want to give us a pillow instead asked me how many pillows do we have in our room why we need extra. I mean, do I have to explain why I need extra pillows? I have not had encountered in any hotel asked me why I need more pillows. I usually leave a tip for housekeepers but not this stay because of how we got treated when we came back to the hotel. Aside from that, the person who checked us in and out were very nice.

The property was fine, however check in says 3:00 and we arrived at 5 and there were no rooms available yet. We were tired from driving all day and made to sit in the lobby for an hour waiting on a room!

Staff were friendly and accommodated a late checkout. Hotel was slightly run-down but otherwise good.

Desk clerk was rude and condescending. Room was not attended to during our stay. We had to chase down housekeeping to get toilet paper and fresh towels. In room coffee was not stocked and 2 cups of coffee at the "bistro" was over $10.00 (rip off). Not likely to use courtyard again.

Staff was awesome. Everyone was so friendly and helpful. I’ll be in Savannah for business a lot soon and this hotel will be on the top of my list.

The staff were very helpful and knowledgeable.

The hotel was very clean and staff was extremely friendly!

Yes shops as well as food places and a mall. Not far from downtown. Quiet relaxing atmosphere 😌

felt safe

The hotel is close to lots of restaurants and the mall

Decent location. Nice city to visit

A lot of homeless outside by the main street. It looks like the area is not safe. Also the housekeeper and the front desk who worked third shift was rude. We asked for an extra pillow for our son who’s sleeping in the pull out sofa when we checked in but we told the front desk we’ll just pick it up when we come back and she was nice to say that she’ll have it ready when we come back. But we came back after her shift so there was 2 different ladies in the front desk. The housekeeper didn’t want to give us a pillow instead asked me how many pillows do we have in our room why we need extra. I mean, do I have to explain why I need extra pillows? I have not had encountered in any hotel asked me why I need more pillows. I usually leave a tip for housekeepers but not this stay because of how we got treated when we came back to the hotel. Aside from that, the person who checked us in and out were very nice.

Not in the best area. Lobby was very nice, rooms are very outdated. Definitely not as advertised

We stayed one night on our way home from a wedding on Hilton Head and this was an excellent choice for our pit stop. The location is outside the historical district but only a short and easy drive away (15-20 minutes), with easy parking in Savannah during the time we were there. It was sparkling clean with convenient parking.

Wasn’t as expensive as River area. Felt safe

Convenient location to Oglethorpe mall and everything that goes with it. Comfortable bed and clean room. I wish there was a microwave in the room but other than that I was happy with the amenities. Quick check-in and check-out.

Clean and convenient to Savannah hot spots.

Descent location. in room coffee is worst than instant. Only Starbucks for breakfast sucks.

Lobby has been renovated and gives you the feeling of an upscale hotel. Staff is exceptionally friendly. Pool is clean and a good size. Unfortunately that is all the positive things concerning this hotel. Hallways are dark and have a strong musty smell. Carpet is dirty, frayed and stained. Carpet in the room is frayed and everything is dated. No pool towels available at the pool as we were informed. Had to return to the front desk to get towels. Courtyard area had several broken light stanchions that were laying flat on the ground with exposed wiring. We were scheduled for a two night stay and cancelled the 2nd night. No free breakfast, must pay for your breakfast from the overpriced Starbucks coffee counter.

The room waa very clean and bed waa comfortable. The breakfast was delicious.

The bar and food was awesome!!

The staff at the hotel were very accommodating. And the hotel in general appeared to be very clean. Though the bathrooms could have use some updating. The issues I had included that our AC unit started making noises in the middle of the night, but someone came up promptly to troubleshoot the issue. Unfortunately, we ended up having to turn off the air conditioner as the solution. there was a lot of noise coming from adjacent room in the hotel that kept us up late and got very little sleep on our first night. Restaurant closed early for breakfast 10:30am.

Desk clerk was rude and condescending. Room was not attended to during our stay. We had to chase down housekeeping to get toilet paper and fresh towels. In room coffee was not stocked and 2 cups of coffee at the "bistro" was over $10.00 (rip off). Not likely to use courtyard again.

Disappointed with no breakfast and had to pay to park

This is a 65.00 dollar a night motel at best. NO BREAKFAST, smells like livestock in the motel.

The rooms were clean, few of the front desk staff were friendly, there was no free coffee or breakfast in the lobby but there is a Starbucks that closes at 9:30AM. Lots of staff sitting in the seats on their phones throughout the day. Housekeepers on the floor were friendly. Just not worth over $300 per night.

The place was great. Staff was excellent. My only complaint was the mattress was way to soft. After the 3rd night my back and neck were killing me. I would definitely invest in new mattresses especially room 107. Other than that it was ok. Also they closed the breakfast down to early. Stayed for 3 days and never got breakfast