Are pets allowed at the hotel?

Pets are allowed at the property with a fee of USD 100 per pet, varying based on length of stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Guests may request early or late check-in/check-out, which is subject to availability and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including features such as step-free entrances and accessible public areas.

Where is the hotel located in relation to key landmarks?

The hotel is located in the heart of New York City, within a 10-minute drive of Madison Square Garden and the Empire State Building. It is 2.7 miles from Times Square and 2.8 miles from Rockefeller Center.

Are children allowed to stay at the hotel?

Children under 16 years old are not permitted at this adults-only property.

The Manner, The Unbound Collection by Hyatt

What guests think

At The Manner, The Unbound Collection by Hyatt, travellers highlight a stylish, design-forward stay with a highly praised SoHo location, comfortable rooms, and inviting social spaces such as a cozy lounge and a rooftop area with standout views.

Service is widely described as warm, attentive, and genuinely hospitable. Common trade-offs include minimalist rooms without TVs by default, occasional hallway or door noise, and a few usability or maintenance hiccups such as tricky switches or HVAC/phone issues. Complimentary breakfast items, pastries, happy hour, and on-site bars and restaurants are appreciated by several reviewers. Overall, it suits guests who prioritize design and vibrant communal areas over extensive in-room amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight inviting common areas such as a cozy lounge and a rooftop with standout views, plus on-site bars.

Related guest reviews

10

Leonel

Nov 18, 2025

·

Stayed 4 nights

Habitación elegante, muy buenos bares y restaurantes, buen servicio, gran ubicación

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8

Anne

Sep 1, 2025

·

Stayed 3 nights

Great stay. Nestled on a more quiet street in SoHo, convenient to shops, restaurants and subway. Friendly staff. Rooms don’t have tvs but you can get one upon request. Delicious pastries for breakfast. Rooftop feels like a hidden gem with a breathtaking view of One World Trade Center.

10

Janelle

Oct 27, 2025

·

Stayed 3 nights

The decor is top notch, the amenities and services were excellent, the location also unbeatable. Overall, highly recommend.

6

Connie

Sep 24, 2025

·

Stayed 5 nights

The hotel staff were brilliant, service was good. A couple of points to note which were not deal breakers but perhaps can be improved. The door to our room was too short and noise insulation was bad. We can hear our neighbours coming back in the middle of the night and doors slamming. Phone in our room wasn't working very well. Sofas in the apartment for breakfast and drinks were not most comfy. Mozzies at rooftop bar..

10

Jodi

Mar 3, 2025

·

Stayed 4 nights

Beautiful hotel! Everyone who works there goes out of their way to make you feel welcome and special! Loved the “Library”. After I got over the initial shock of no TV in the room, I embraced it and it was perfect. Fantastic location for food and shopping. I will definitely be back!! Michi was a fantastic addition!!

6

Joshua

Feb 3, 2025

·

Stayed 6 nights

The price of the manner puts higher expectations. No mini bar, tv in room. Hotel service is not on par, the lobby tried to keep my team and I from visiting the hotel bar with no reason. The restaurant lacked attentive service and a mediocre menu. Overall a lot of smoke and mirrors without actually substance

10

Kristen

May 22, 2025

·

Stayed 2 nights

Loved it! Especially the happy hour and breakfast…so nice to be able to relax right in the hotel!

10

Antoine

Aug 4, 2025

·

Stayed 3 nights

The lounge area is super cozy and relaxing.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are widely described as clean, with housekeeping touches like turndown appreciated; one review noted a paint smell in a room.

Related guest reviews

10

sung won

Nov 22, 2025

·

Stayed 6 nights

깨끗한 객실

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6

michael

Sep 26, 2024

·

Stayed 1 night

Refurbish of existing boutique hotel. Check-in staff were very polite. Bellmen were great ambassadors for the neighborhood. Paid almost $1,000 for the room. Still smelled of paint in the room. No tv, no clock, no blue tooth audio device, no art on the walls. I get the minimalist intent, but despite the vibrant colors the room felt dull. HVAC also troublesome. Room set at 70 degrees, but never got cooler than 79 degrees.

8

Marc

Sep 26, 2024

·

Stayed 2 nights

The rooms was impeckable in its' cleaniless and the turn down service was very nice. Cloean, comfortable, very quite and walking distance to shopping and resturants. The wifi worked well for the first 2 days but not well during the day of my departure. The front desk staff was very friendly but not effecient. Case in point, when I checked in I asked for a nearby watch / jewary store location. I was told they would call me - never happened. I asked for a 9am wakeup call - it came 30 minutes late. I'd give the hotel a 4 star - only becuase the staff follow through was poor.

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AI-generated summary based on recent guest reviews

Rooms

Many praise the stylish design and comfortable beds. Trade-offs include minimalist amenities (no TV by default, few in-room extras) and reports from a few reviewers of poor sound insulation and occasional HVAC or phone issues.

Related guest reviews

10

Leonel

Nov 18, 2025

·

Stayed 4 nights

Habitación elegante, muy buenos bares y restaurantes, buen servicio, gran ubicación

Translate

8

Anne

Sep 1, 2025

·

Stayed 3 nights

Great stay. Nestled on a more quiet street in SoHo, convenient to shops, restaurants and subway. Friendly staff. Rooms don’t have tvs but you can get one upon request. Delicious pastries for breakfast. Rooftop feels like a hidden gem with a breathtaking view of One World Trade Center.

10

Adelba

Oct 20, 2025

·

Stayed 4 nights

Beautiful hotel, great staff and service, loved the room. Definitely will come back!

10

Suzanne

May 20, 2025

·

Stayed 4 nights

Very comfortable beds and beautiful rooms, the design of the hotel is stunning and in a great SoHo location. Would recommend

6

michael

Sep 26, 2024

·

Stayed 1 night

Refurbish of existing boutique hotel. Check-in staff were very polite. Bellmen were great ambassadors for the neighborhood. Paid almost $1,000 for the room. Still smelled of paint in the room. No tv, no clock, no blue tooth audio device, no art on the walls. I get the minimalist intent, but despite the vibrant colors the room felt dull. HVAC also troublesome. Room set at 70 degrees, but never got cooler than 79 degrees.

6

Connie

Sep 24, 2025

·

Stayed 5 nights

The hotel staff were brilliant, service was good. A couple of points to note which were not deal breakers but perhaps can be improved. The door to our room was too short and noise insulation was bad. We can hear our neighbours coming back in the middle of the night and doors slamming. Phone in our room wasn't working very well. Sofas in the apartment for breakfast and drinks were not most comfy. Mozzies at rooftop bar..

4

Antonios

Oct 28, 2025

·

Stayed 4 nights

Light switches were so hard to operate, The doors are 0% noise proof, Staff bangs doors without thinking about poeple sleeping/ relaxing.

10

Jodi

Mar 3, 2025

·

Stayed 4 nights

Beautiful hotel! Everyone who works there goes out of their way to make you feel welcome and special! Loved the “Library”. After I got over the initial shock of no TV in the room, I embraced it and it was perfect. Fantastic location for food and shopping. I will definitely be back!! Michi was a fantastic addition!!

8

Marc

Sep 26, 2024

·

Stayed 2 nights

The rooms was impeckable in its' cleaniless and the turn down service was very nice. Cloean, comfortable, very quite and walking distance to shopping and resturants. The wifi worked well for the first 2 days but not well during the day of my departure. The front desk staff was very friendly but not effecient. Case in point, when I checked in I asked for a nearby watch / jewary store location. I was told they would call me - never happened. I asked for a 9am wakeup call - it came 30 minutes late. I'd give the hotel a 4 star - only becuase the staff follow through was poor.

10

Geysel

Jun 16, 2025

·

Stayed 5 nights

it was cute, only negative was no tv in the room but it was such a great experience

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AI-generated summary based on recent guest reviews

Service

Service is often warm, personal, and welcoming. Some guests reported lapses in follow-through or issue handling (e.g., delayed wake-up, confusion during a water outage, or bar access friction).

Related guest reviews

10

Cayman

Nov 20, 2025

·

Stayed 4 nights

Cool spot, but still friendly service

10

Leonel

Nov 18, 2025

·

Stayed 4 nights

Habitación elegante, muy buenos bares y restaurantes, buen servicio, gran ubicación

Translate

10

Brock

Oct 30, 2024

·

Stayed 2 nights

The service is here is exceptional. The art of hospitality lives on here. From your first “hello” at the door - to all the small touches - the staff here are impeccable. It’s a great location. We will be back.

10

Janelle

Oct 27, 2025

·

Stayed 3 nights

The decor is top notch, the amenities and services were excellent, the location also unbeatable. Overall, highly recommend.

10

Jennifer

May 24, 2025

·

Stayed 3 nights

Best service in the city

4

Nyree

Jun 5, 2025

·

Stayed 2 nights

The water to the hotel was shut off by the city for over 12 hours. Staff seemed very confused about how to handle things and didn't have any language around offering alternative bookings or compensation to impacted hotel guests; just bottles of water to "wash up with".

10

Adelba

Oct 20, 2025

·

Stayed 4 nights

Beautiful hotel, great staff and service, loved the room. Definitely will come back!

10

Claudia Maria

Jun 6, 2025

·

Stayed 3 nights

They went beyond expectations. Always made me feel like home.

6

Joshua

Feb 3, 2025

·

Stayed 6 nights

The price of the manner puts higher expectations. No mini bar, tv in room. Hotel service is not on par, the lobby tried to keep my team and I from visiting the hotel bar with no reason. The restaurant lacked attentive service and a mediocre menu. Overall a lot of smoke and mirrors without actually substance

8

Marc

Sep 26, 2024

·

Stayed 2 nights

The rooms was impeckable in its' cleaniless and the turn down service was very nice. Cloean, comfortable, very quite and walking distance to shopping and resturants. The wifi worked well for the first 2 days but not well during the day of my departure. The front desk staff was very friendly but not effecient. Case in point, when I checked in I asked for a nearby watch / jewary store location. I was told they would call me - never happened. I asked for a 9am wakeup call - it came 30 minutes late. I'd give the hotel a 4 star - only becuase the staff follow through was poor.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Repeatedly praised SoHo location on a relatively quiet street yet close to shops, restaurants, and the subway, making it easy to explore the area.

Related guest reviews

10

Leonel

Nov 18, 2025

·

Stayed 4 nights

Habitación elegante, muy buenos bares y restaurantes, buen servicio, gran ubicación

Translate

10

Brock

Oct 30, 2024

·

Stayed 2 nights

The service is here is exceptional. The art of hospitality lives on here. From your first “hello” at the door - to all the small touches - the staff here are impeccable. It’s a great location. We will be back.

8

Anne

Sep 1, 2025

·

Stayed 3 nights

Great stay. Nestled on a more quiet street in SoHo, convenient to shops, restaurants and subway. Friendly staff. Rooms don’t have tvs but you can get one upon request. Delicious pastries for breakfast. Rooftop feels like a hidden gem with a breathtaking view of One World Trade Center.

10

Timothy

Nov 13, 2025

·

Stayed 5 nights

Great location!

10

Suzanne

May 20, 2025

·

Stayed 4 nights

Very comfortable beds and beautiful rooms, the design of the hotel is stunning and in a great SoHo location. Would recommend

10

Yvette

Jan 1, 2025

·

Stayed 4 nights

Beautiful hotel with excellent service in a wonderful location!

10

ALEGRA LOUISE

Mar 3, 2025

·

Stayed 3 nights

Fab location. Staff are magical!

10

Suzanne

Dec 28, 2024

·

Stayed 2 nights

Location

10

Jodi

Mar 3, 2025

·

Stayed 4 nights

Beautiful hotel! Everyone who works there goes out of their way to make you feel welcome and special! Loved the “Library”. After I got over the initial shock of no TV in the room, I embraced it and it was perfect. Fantastic location for food and shopping. I will definitely be back!! Michi was a fantastic addition!!

10

Michael

Aug 3, 2025

·

Stayed 4 nights

Amazing location, style and experience

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast items and pastries, a relaxing happy hour, and very good on-site bars and restaurants are appreciated. One review described the restaurant service and menu as mediocre.

Related guest reviews

10

Leonel

Nov 18, 2025

·

Stayed 4 nights

Habitación elegante, muy buenos bares y restaurantes, buen servicio, gran ubicación

Translate

8

Anne

Sep 1, 2025

·

Stayed 3 nights

Great stay. Nestled on a more quiet street in SoHo, convenient to shops, restaurants and subway. Friendly staff. Rooms don’t have tvs but you can get one upon request. Delicious pastries for breakfast. Rooftop feels like a hidden gem with a breathtaking view of One World Trade Center.

10

Ronald

Oct 28, 2025

·

Stayed 3 nights

Great stay. There are delicious complimentary breakfast items which we just happened upon this trip so even better.

6

Connie

Sep 24, 2025

·

Stayed 5 nights

The hotel staff were brilliant, service was good. A couple of points to note which were not deal breakers but perhaps can be improved. The door to our room was too short and noise insulation was bad. We can hear our neighbours coming back in the middle of the night and doors slamming. Phone in our room wasn't working very well. Sofas in the apartment for breakfast and drinks were not most comfy. Mozzies at rooftop bar..

6

Joshua

Feb 3, 2025

·

Stayed 6 nights

The price of the manner puts higher expectations. No mini bar, tv in room. Hotel service is not on par, the lobby tried to keep my team and I from visiting the hotel bar with no reason. The restaurant lacked attentive service and a mediocre menu. Overall a lot of smoke and mirrors without actually substance

10

Kristen

May 22, 2025

·

Stayed 2 nights

Loved it! Especially the happy hour and breakfast…so nice to be able to relax right in the hotel!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $794	2 $815	3 $983	4 $986	5 $828	6 $828	7 $828
8 $636	9 $828	10 $976	11 $976	12 $828	13 $828	14 $828
15 $684	16 $737	17 $955	18 $976	19 $816	20 $808	21 $797
22 $673	23 $621	24 $711	25 $608	26 $484	27 $818	28 $828
29 $636	30 $758

The Manner, The Unbound Collection by Hyatt

About this property

Location

Room options

Deluxe Room, 1 King Bed

Room, 1 King Bed, Corner

Deluxe Studio, 1 King Bed

Studio, 1 King Bed

Deluxe Room, 1 King Bed, Corner

Deluxe Room, 1 King Bed, Accessible, Corner

Room, 1 King Bed

Guest reviews of The Manner, The Unbound Collection by Hyatt

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Manner, The Unbound Collection by Hyatt

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27 $1,543	28 $1,618	29 $1,105	30 $1,105	31 $1,105