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Richmond Pamukkale Thermal

$145

/ night

Avg. for September

Richmond Pamukkale Thermal - Image 1

Richmond Pamukkale Thermal - Room

Richmond Pamukkale Thermal - Room

Richmond Pamukkale Thermal - View from room

Richmond Pamukkale Thermal - Pool

Prices for Richmond Pamukkale Thermal

Select dates to see prices and availability

$145

/ night

Avg. for September

Monthly average prices

Nightly prices at Richmond Pamukkale Thermal average $112 in February, the cheapest month, and $153 in July, the most expensive, based on the last 12 months.

Average nightly price at Richmond Pamukkale Thermal by month, last 12 months (USD)
Month	Average price
January	$128
February	$112
March	$129
April	$139
May	$139
June	$138
July	$153
August	$137
September	$145
October	$144
November	$128
December	$116

Most expensive: July (~$153)

Cheapest: February (~$112)

About this property

Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as hot springs, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet a...

Amenities

Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as hot springs, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Denizli? This hotel has 4844 square feet (450 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.

Dining

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary continental breakfast is served daily from 6 AM to 10 AM.

Rooms

Make yourself at home in one of the 315 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Location

With a stay at Richmond Pamukkale Thermal in Denizli (Pamukkale), you'll be a 4-minute drive from Hierapolis and 6 minutes from Pamukkale Travertine Terraces. This family-friendly hotel is 10.9 mi (17.5 km) from Laodicea Ruins.

What's nearby

Pamukkale-Hierapolis(0.7 miles)
Red Travertine of Karahayit(0.8 miles)
Hierapolis Necropolis(1.7 miles)
Hierapolis(1.9 miles)
Roman Baths(2.1 miles)
Agora(2.2 miles)
Arch of Domitian(2.2 miles)
Hellenistic Theatre(2.4 miles)
Antique Pool(2.7 miles)
Cleopatra Pools(2.7 miles)
Hierapolis Archaeology Museum(2.7 miles)
Martyrium of St Philip the Apostle(2.8 miles)
Temple of Apollo(2.8 miles)
Pamukkale Thermal Pools(2.8 miles)
Byzantine Church(2.8 miles)
The preferred airport for Richmond Pamukkale Thermal is Denizli (DNZ-Cardak)(48 miles)

Parking
Restaurant
Swimming pool
Business Center
Room Service
Valet Parking

Location

Karahayit Pamukkale, Karahayit, Denizli, Türkiye

Pamukkale-Hierapolis (0.7 miles)

Red Travertine of Karahayit (0.8 miles)

Hierapolis Necropolis (1.7 miles)

Hierapolis (1.9 miles)

Roman Baths (2.1 miles)

Agora (2.2 miles)

More location info

Room options

4

Corner Suite

Room details

1 Full Bed

Sleeps 3

301 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Separate Living Room

6

King Suite

Room details

1 Queen Bed

Sleeps 3

624 ft²

Air Conditioning

Wi-Fi (Free)

Separate Living Room

4

Standard Triple Room

Room details

1 Full Bed

and

1 Twin Bed

Sleeps 3

269 ft²

Air Conditioning

Wi-Fi (Free)

Separate Living Room

5

Standard Double Or Twin Room

Room details

1 Full Bed

or

2 Twin Beds

Sleeps 2

215 ft²

Air Conditioning

Wi-Fi (Free)

Separate Living Room

8

Junior Suite

Room details

1 King Bed

Sleeps 4

430 ft²

Balcony

Air Conditioning

Wi-Fi (Free)

Separate Living Room

Guest reviews of Richmond Pamukkale Thermal

7.9

Good

Based on 435 verified reviews

Who stays here?

Business

8%

Couple

24%

Family

49%

Group

12%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

At Richmond Pamukkale Thermal, travelers highlight easy access to Pamukkale, enjoyable thermal pools, and generally warm hospitality, alongside lively evening entertainment; however, the large, tour-group focus can make common areas feel busy and impersonal at times.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

What guests think

At Richmond Pamukkale Thermal, travelers highlight easy access to Pamukkale, enjoyable thermal pools, and generally warm hospitality, alongside lively evening entertainment; however, the large, tour-group focus can make common areas feel busy and impersonal at times.

Some facilities show their age, parts of the hotel lack elevator access to upper floors, and the indoor thermal areas are reported as small compared with the outdoor pool. Dining feedback is inconsistent: several guests enjoyed varied buffets, while others criticized food quality, noted very high drink prices and extra charges for beverages, and mentioned poor restaurant ventilation leaving clothing smelling of cooking. Cleanliness and service vary widely, with praise for thorough housekeeping and helpful staff contrasted by reports of dirty carpets, odors, unfriendly or unresponsive front desk, and occasional late-evening noise. Expect a large thermal resort with appealing pools but uneven standards across departments.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Thermal pools and spa amenities are a highlight, with the outdoor pool praised and evening entertainment on site. Some areas appear dated, parts of the hotel lack elevator access, and the indoor thermal facilities are described as small.

Related guest reviews

6

ahmet

Feb 3, 2024

·

Stayed 2 nights

Otel hizmetleri iyi. Kaplıcaları yetersiz ve küçük. yemeklerini beğenmedim. kötü ve çeşitleri sıradan,vasat altı.

Otel hizmetleri iyi. Kaplıcaları yetersiz ve küçük. yemeklerini beğenmedim. kötü ve çeşitleri sıradan,vasat altı.

10

Juan

Jul 1, 2024

·

Stayed 1 night

Muy buen hotel para una visita a Pamukkale, especialmente por la piscina Thermal. Aún así el hotel se ve un poco viejo en sus instalaciones, no tiene ascensor y hay que subir con las maletas por las escaleras. El buffet es bueno, tiene mucha variedad. La fiesta nocturna en el polo bar es divertida

Muy buen hotel para una visita a Pamukkale, especialmente por la piscina Thermal. Aún así el hotel se ve un poco viejo en sus instalaciones, no tiene ascensor y hay que subir con las maletas por las escaleras. El buffet es bueno, tiene mucha variedad. La fiesta nocturna en el polo bar es divertida

8

bilal

Nov 18, 2023

·

Stayed 2 nights

Hotelin konumu Pamukkaleye yakın olması sebebiyle iyi idi. Açık havuzu çok iyiydi. Kapalı havuz küçük. Akşamları canlı müzik var. Yemekler çok çeşitli olmasa da iyi idi. Odamız genişti. Ama yastıklar iyi değildi. Odalarımız çok temizdi.

Hotelin konumu Pamukkaleye yakın olması sebebiyle iyi idi. Açık havuzu çok iyiydi. Kapalı havuz küçük. Akşamları canlı müzik var. Yemekler çok çeşitli olmasa da iyi idi. Odamız genişti. Ama yastıklar iyi değildi. Odalarımız çok temizdi.

10

Serdar

Dec 18, 2025

·

Stayed 1 night

Her şeyiyle mükemmel bir otel, mükemmel bir deneyimdi. Birkaç ay sonra mutlaka tekrar gideceğim. Sadece, dansözün sahnede 15 dk kalması biraz üzdü. Daha uzun süreli oryantal show olsaydı daha eğlenceli olurdu.

Her şeyiyle mükemmel bir otel, mükemmel bir deneyimdi. Birkaç ay sonra mutlaka tekrar gideceğim. Sadece, dansözün sahnede 15 dk kalması biraz üzdü. Daha uzun süreli oryantal show olsaydı daha eğlenceli olurdu.

10

Seckin

Mar 29, 2025

·

Stayed 2 nights

This property is very well established and has nice amenities for spa and thermal activities. Sibel hanim in housekeeping was very good and supplied us with great service and she went above and beyond! We are always happy to come back to this property!

This property is very well established and has nice amenities for spa and thermal activities. Sibel hanim in housekeeping was very good and supplied us with great service and she went above and beyond! We are always happy to come back to this property!

8

Serdal

Feb 4, 2023

·

Stayed 2 nights

Genel olarak güzel bir tesis, termal havuzları başarılı. Oda temizlik iyi. Yemekler iyi. Açık termal havuz, ile kapalı termal havuz arasında daha kısa ve kapalı bir ulaşım yolu olsa mükemmel olur.

Genel olarak güzel bir tesis, termal havuzları başarılı. Oda temizlik iyi. Yemekler iyi. Açık termal havuz, ile kapalı termal havuz arasında daha kısa ve kapalı bir ulaşım yolu olsa mükemmel olur.

2

HUANG

Jun 19, 2023

·

Stayed 1 night

It’s definitely not a five star hotel at all, there is no elevator to room3005, my mom just had low back surgery, and the air conditioner so old and loud, the pillows are so thin like blankets? The dinner buffet and breakfast suck, all of those do not deserve the price

It’s definitely not a five star hotel at all, there is no elevator to room3005, my mom just had low back surgery, and the air conditioner so old and loud, the pillows are so thin like blankets? The dinner buffet and breakfast suck, all of those do not deserve the price

10

Aykut

Jan 7, 2025

·

Stayed 2 nights

Oda hergün temizleniyor. Temizlik görevlileri çok kibar. Çay saati yeterliydi akşam meyve ikramı vardı. Tavsiye ederim. Açık termal havuzu özellikle tavsiye ederim.

Oda hergün temizleniyor. Temizlik görevlileri çok kibar. Çay saati yeterliydi akşam meyve ikramı vardı. Tavsiye ederim. Açık termal havuzu özellikle tavsiye ederim.

8

Elif

Jul 18, 2024

·

Stayed 1 night

The hotel does not have an elevator to the upper floors and it needs an upgrade.

The hotel does not have an elevator to the upper floors and it needs an upgrade.

8

Romans

Oct 31, 2022

·

Stayed 2 nights

By EU standarts a good 3 star hotel. Nice facilities. Decent food. Very good thermal pool inside and outside.

By EU standarts a good 3 star hotel. Nice facilities. Decent food. Very good thermal pool inside and outside.

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AI-generated summary based on recent guest reviews

Cleanliness

Housekeeping earns strong praise and many found rooms very clean, but others reported dirty carpets, corridor odors, and an unclean thermal pool.

Related guest reviews

8

bilal

Nov 18, 2023

·

Stayed 2 nights

Hotelin konumu Pamukkaleye yakın olması sebebiyle iyi idi. Açık havuzu çok iyiydi. Kapalı havuz küçük. Akşamları canlı müzik var. Yemekler çok çeşitli olmasa da iyi idi. Odamız genişti. Ama yastıklar iyi değildi. Odalarımız çok temizdi.

Hotelin konumu Pamukkaleye yakın olması sebebiyle iyi idi. Açık havuzu çok iyiydi. Kapalı havuz küçük. Akşamları canlı müzik var. Yemekler çok çeşitli olmasa da iyi idi. Odamız genişti. Ama yastıklar iyi değildi. Odalarımız çok temizdi.

10

Seckin

Mar 29, 2025

·

Stayed 2 nights

This property is very well established and has nice amenities for spa and thermal activities. Sibel hanim in housekeeping was very good and supplied us with great service and she went above and beyond! We are always happy to come back to this property!

This property is very well established and has nice amenities for spa and thermal activities. Sibel hanim in housekeeping was very good and supplied us with great service and she went above and beyond! We are always happy to come back to this property!

8

Serdal

Feb 4, 2023

·

Stayed 2 nights

Genel olarak güzel bir tesis, termal havuzları başarılı. Oda temizlik iyi. Yemekler iyi. Açık termal havuz, ile kapalı termal havuz arasında daha kısa ve kapalı bir ulaşım yolu olsa mükemmel olur.

Genel olarak güzel bir tesis, termal havuzları başarılı. Oda temizlik iyi. Yemekler iyi. Açık termal havuz, ile kapalı termal havuz arasında daha kısa ve kapalı bir ulaşım yolu olsa mükemmel olur.

8

Hayati

Apr 7, 2023

·

Stayed 1 night

Bildiğimiz 5 yıldızlı otellerden değil,yer darlığı nedeniyle odalar küçük,hem koridorda hem de oda da halılar kirli

Bildiğimiz 5 yıldızlı otellerden değil,yer darlığı nedeniyle odalar küçük,hem koridorda hem de oda da halılar kirli

6

Kumar

Jul 5, 2025

·

Stayed 2 nights

The check in was a nightmare. The young lady and her supwrvisor were very unfriendly and did not attempt to understand our questions. Did not speak English ( not even a translation app). The valet / bell hop spoke decent English and he translated to them. Modest rooms. Odor in the corridor. Pool staff were not friendly … very standoffish. The restaurant staff were very good and so was the dinner buffet. The hotel was in the middle of “no where” ….

The check in was a nightmare. The young lady and her supwrvisor were very unfriendly and did not attempt to understand our questions. Did not speak English ( not even a translation app). The valet / bell hop spoke decent English and he translated to them. Modest rooms. Odor in the corridor. Pool staff were not friendly … very standoffish. The restaurant staff were very good and so was the dinner buffet. The hotel was in the middle of “no where” ….

2

Ali

Jan 27, 2022

·

Stayed 2 nights

That so bad not recommended at all dirty smelly hotel all food was so crispy looks like a jail food this not worth more than $20 a night good was so dirty and old

That so bad not recommended at all dirty smelly hotel all food was so crispy looks like a jail food this not worth more than $20 a night good was so dirty and old

2

Linda

Aug 22, 2024

·

Stayed 1 night

The whole hotel needs renovation,. It was very old. I was disgusted. Stayed in my clothes didn't want to touch anything or eat. The hotel was dirty needs major upgrade!!!!

The whole hotel needs renovation,. It was very old. I was disgusted. Stayed in my clothes didn't want to touch anything or eat. The hotel was dirty needs major upgrade!!!!

10

Aykut

Jan 7, 2025

·

Stayed 2 nights

Oda hergün temizleniyor. Temizlik görevlileri çok kibar. Çay saati yeterliydi akşam meyve ikramı vardı. Tavsiye ederim. Açık termal havuzu özellikle tavsiye ederim.

Oda hergün temizleniyor. Temizlik görevlileri çok kibar. Çay saati yeterliydi akşam meyve ikramı vardı. Tavsiye ederim. Açık termal havuzu özellikle tavsiye ederim.

2

NURAY

Dec 30, 2022

·

Stayed 3 nights

Yemekler berbat Termah havuz cok kucuk ve pis Verdigimiz paraya degmedi

Yemekler berbat Termah havuz cok kucuk ve pis Verdigimiz paraya degmedi

10

Mose

May 23, 2025

·

Stayed 4 nights

Girişten çıkışa kadar en ufak bir sıkıntı bile yaşamadık. Odalar, havuzlar, restaurant ve çevre temizliği harikaydı. Akşam canlı müzik ve oryantal danslar ile eğlence güzel vakit geçimemizi sağladı.

Girişten çıkışa kadar en ufak bir sıkıntı bile yaşamadık. Odalar, havuzlar, restaurant ve çevre temizliği harikaydı. Akşam canlı müzik ve oryantal danslar ile eğlence güzel vakit geçimemizi sağladı.

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AI-generated summary based on recent guest reviews

Rooms

Room size ranges from compact to spacious, and decor can feel dated. Guests mentioned thin pillows, old or noisy air conditioning, missing or small balconies, and occasional late-evening noise.

Related guest reviews

8

Rajit

Apr 25, 2025

·

Stayed 1 night

The hotel was a bit dated, but the service was good and exceeded our expectations. To our surprise, supper was included in the stay, which was a lovely bonus. On arrival, we were warmly welcomed with a generous basket of fresh fruit — a thoughtful touch that made us feel special.

The hotel was a bit dated, but the service was good and exceeded our expectations. To our surprise, supper was included in the stay, which was a lovely bonus. On arrival, we were warmly welcomed with a generous basket of fresh fruit — a thoughtful touch that made us feel special.

8

bilal

Nov 18, 2023

·

Stayed 2 nights

Hotelin konumu Pamukkaleye yakın olması sebebiyle iyi idi. Açık havuzu çok iyiydi. Kapalı havuz küçük. Akşamları canlı müzik var. Yemekler çok çeşitli olmasa da iyi idi. Odamız genişti. Ama yastıklar iyi değildi. Odalarımız çok temizdi.

Hotelin konumu Pamukkaleye yakın olması sebebiyle iyi idi. Açık havuzu çok iyiydi. Kapalı havuz küçük. Akşamları canlı müzik var. Yemekler çok çeşitli olmasa da iyi idi. Odamız genişti. Ama yastıklar iyi değildi. Odalarımız çok temizdi.

8

Mutasem

Sep 26, 2023

·

Stayed 1 night

Termal very good, food very good , rooms very bad

Termal very good, food very good , rooms very bad

8

Hüseyin fersan

Jan 6, 2025

·

Stayed 2 nights

Otel konum olarak çok güzel , personel ilğili işini mükemmel yapıyor. Bizim için tek olumsuz yönü restoran ın havalandırması çok kötü yemek ve kızartmayağı kokuları tüm kıyafetlerimize sindi . Bu olumsuzluğu bir an önce halletmeniz dileğiyle . Misafirlerin koridorlarda yüksek sesle konuşmalarını önlemek için gerekli uyarı yazıları ve hatırlatmalar yapılırsa dinlenmeye gelen misafirler için çok iyi olur

Otel konum olarak çok güzel , personel ilğili işini mükemmel yapıyor. Bizim için tek olumsuz yönü restoran ın havalandırması çok kötü yemek ve kızartmayağı kokuları tüm kıyafetlerimize sindi . Bu olumsuzluğu bir an önce halletmeniz dileğiyle . Misafirlerin koridorlarda yüksek sesle konuşmalarını önlemek için gerekli uyarı yazıları ve hatırlatmalar yapılırsa dinlenmeye gelen misafirler için çok iyi olur

8

Hayati

Apr 7, 2023

·

Stayed 1 night

Bildiğimiz 5 yıldızlı otellerden değil,yer darlığı nedeniyle odalar küçük,hem koridorda hem de oda da halılar kirli

Bildiğimiz 5 yıldızlı otellerden değil,yer darlığı nedeniyle odalar küçük,hem koridorda hem de oda da halılar kirli

6

Kumar

Jul 5, 2025

·

Stayed 2 nights

The check in was a nightmare. The young lady and her supwrvisor were very unfriendly and did not attempt to understand our questions. Did not speak English ( not even a translation app). The valet / bell hop spoke decent English and he translated to them. Modest rooms. Odor in the corridor. Pool staff were not friendly … very standoffish. The restaurant staff were very good and so was the dinner buffet. The hotel was in the middle of “no where” ….

The check in was a nightmare. The young lady and her supwrvisor were very unfriendly and did not attempt to understand our questions. Did not speak English ( not even a translation app). The valet / bell hop spoke decent English and he translated to them. Modest rooms. Odor in the corridor. Pool staff were not friendly … very standoffish. The restaurant staff were very good and so was the dinner buffet. The hotel was in the middle of “no where” ….

10

SHIHO

Oct 19, 2023

·

Stayed 1 night

This is a hotel with a nice hot spring. The room was spacious and clean, the breakfast was delicious. We were very satisfied. I had to pay for power plugs and rental bikes, so it would have been better if they were free.

This is a hotel with a nice hot spring. The room was spacious and clean, the breakfast was delicious. We were very satisfied. I had to pay for power plugs and rental bikes, so it would have been better if they were free.

2

HUANG

Jun 19, 2023

·

Stayed 1 night

It’s definitely not a five star hotel at all, there is no elevator to room3005, my mom just had low back surgery, and the air conditioner so old and loud, the pillows are so thin like blankets? The dinner buffet and breakfast suck, all of those do not deserve the price

It’s definitely not a five star hotel at all, there is no elevator to room3005, my mom just had low back surgery, and the air conditioner so old and loud, the pillows are so thin like blankets? The dinner buffet and breakfast suck, all of those do not deserve the price

10

ALI

Apr 1, 2025

·

Stayed 1 night

Saat 12:00 gibi otele vardık,receptiondaki arkadaşlar çok yardımcı oldular, odamızda küçük bir balkon olsa daha iyi olabilirdi,ıslak mayolarımızı kurutmak için biryer bulamadık. Bunun dışında oda büyüklüğü yeterli. Restorandaki ürünler büyük otel standartlarında. Otelde herhangi bir sorun yaşamadık. Teşekkürler.

Saat 12:00 gibi otele vardık,receptiondaki arkadaşlar çok yardımcı oldular, odamızda küçük bir balkon olsa daha iyi olabilirdi,ıslak mayolarımızı kurutmak için biryer bulamadık. Bunun dışında oda büyüklüğü yeterli. Restorandaki ürünler büyük otel standartlarında. Otelde herhangi bir sorun yaşamadık. Teşekkürler.

4

Hoon

May 19, 2024

·

Stayed 2 nights

11사30분까지 엄청시끄럽습니다 하프보드 저녁식사시 소프트 드링크값내야합니다

11사30분까지 엄청시끄럽습니다 하프보드 저녁식사시 소프트 드링크값내야합니다

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AI-generated summary based on recent guest reviews

Service

Service is mixed: many commend friendly, helpful staff and smooth stays, but others cite unfriendly or unresponsive front desk and standoffish pool staff, with check-in issues noted.

Related guest reviews

8

Rajit

Apr 25, 2025

·

Stayed 1 night

The hotel was a bit dated, but the service was good and exceeded our expectations. To our surprise, supper was included in the stay, which was a lovely bonus. On arrival, we were warmly welcomed with a generous basket of fresh fruit — a thoughtful touch that made us feel special.

The hotel was a bit dated, but the service was good and exceeded our expectations. To our surprise, supper was included in the stay, which was a lovely bonus. On arrival, we were warmly welcomed with a generous basket of fresh fruit — a thoughtful touch that made us feel special.

10

Sevgi

Jun 6, 2024

·

Stayed 1 night

Frıendly staff and excellent food.

Frıendly staff and excellent food.

10

Mohammad

Sep 29, 2024

·

Stayed 1 night

Great hotel with very nice and friendly staff. Definitely recommend this hotel.

Great hotel with very nice and friendly staff. Definitely recommend this hotel.

10

Seckin

Mar 29, 2025

·

Stayed 2 nights

This property is very well established and has nice amenities for spa and thermal activities. Sibel hanim in housekeeping was very good and supplied us with great service and she went above and beyond! We are always happy to come back to this property!

This property is very well established and has nice amenities for spa and thermal activities. Sibel hanim in housekeeping was very good and supplied us with great service and she went above and beyond! We are always happy to come back to this property!

4

Abdullah

Nov 18, 2023

·

Stayed 2 nights

Staff not nice, property sketchy, all staff looked unhappy, very very dark property gave creepy vibes.

Staff not nice, property sketchy, all staff looked unhappy, very very dark property gave creepy vibes.

6

Kumar

Jul 5, 2025

·

Stayed 2 nights

The check in was a nightmare. The young lady and her supwrvisor were very unfriendly and did not attempt to understand our questions. Did not speak English ( not even a translation app). The valet / bell hop spoke decent English and he translated to them. Modest rooms. Odor in the corridor. Pool staff were not friendly … very standoffish. The restaurant staff were very good and so was the dinner buffet. The hotel was in the middle of “no where” ….

The check in was a nightmare. The young lady and her supwrvisor were very unfriendly and did not attempt to understand our questions. Did not speak English ( not even a translation app). The valet / bell hop spoke decent English and he translated to them. Modest rooms. Odor in the corridor. Pool staff were not friendly … very standoffish. The restaurant staff were very good and so was the dinner buffet. The hotel was in the middle of “no where” ….

2

Ling Feng

Jun 5, 2025

·

Stayed 1 night

Terrible services in the front desk ! I have never had one hotel like this service. I want to get bottle water and there’s no one answering the phone.

Terrible services in the front desk ! I have never had one hotel like this service. I want to get bottle water and there’s no one answering the phone.

8

Andrew

Oct 7, 2025

·

Stayed 1 night

Big hotel geared for groups. Very convenient to experience the area and lots of space and amenities. We didnt stay long or take advantage of all but all looked good. Food was a bit mass-produced but expected based on size of the hotel. Staff were great and it served our purpose well to visit the area for a few days.

Big hotel geared for groups. Very convenient to experience the area and lots of space and amenities. We didnt stay long or take advantage of all but all looked good. Food was a bit mass-produced but expected based on size of the hotel. Staff were great and it served our purpose well to visit the area for a few days.

10

ALI

Apr 1, 2025

·

Stayed 1 night

Saat 12:00 gibi otele vardık,receptiondaki arkadaşlar çok yardımcı oldular, odamızda küçük bir balkon olsa daha iyi olabilirdi,ıslak mayolarımızı kurutmak için biryer bulamadık. Bunun dışında oda büyüklüğü yeterli. Restorandaki ürünler büyük otel standartlarında. Otelde herhangi bir sorun yaşamadık. Teşekkürler.

Saat 12:00 gibi otele vardık,receptiondaki arkadaşlar çok yardımcı oldular, odamızda küçük bir balkon olsa daha iyi olabilirdi,ıslak mayolarımızı kurutmak için biryer bulamadık. Bunun dışında oda büyüklüğü yeterli. Restorandaki ürünler büyük otel standartlarında. Otelde herhangi bir sorun yaşamadık. Teşekkürler.

10

Ashley

Apr 4, 2023

·

Stayed 5 nights

Beautiful property and excellent customer service.

Beautiful property and excellent customer service.

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AI-generated summary based on recent guest reviews

Location

Convenient for visiting Pamukkale and local sights. A few guests felt the immediate surroundings were isolated with limited nearby options.

Related guest reviews

8

bilal

Nov 18, 2023

·

Stayed 2 nights

Hotelin konumu Pamukkaleye yakın olması sebebiyle iyi idi. Açık havuzu çok iyiydi. Kapalı havuz küçük. Akşamları canlı müzik var. Yemekler çok çeşitli olmasa da iyi idi. Odamız genişti. Ama yastıklar iyi değildi. Odalarımız çok temizdi.

Hotelin konumu Pamukkaleye yakın olması sebebiyle iyi idi. Açık havuzu çok iyiydi. Kapalı havuz küçük. Akşamları canlı müzik var. Yemekler çok çeşitli olmasa da iyi idi. Odamız genişti. Ama yastıklar iyi değildi. Odalarımız çok temizdi.

8

Hüseyin fersan

Jan 6, 2025

·

Stayed 2 nights

Otel konum olarak çok güzel , personel ilğili işini mükemmel yapıyor. Bizim için tek olumsuz yönü restoran ın havalandırması çok kötü yemek ve kızartmayağı kokuları tüm kıyafetlerimize sindi . Bu olumsuzluğu bir an önce halletmeniz dileğiyle . Misafirlerin koridorlarda yüksek sesle konuşmalarını önlemek için gerekli uyarı yazıları ve hatırlatmalar yapılırsa dinlenmeye gelen misafirler için çok iyi olur

Otel konum olarak çok güzel , personel ilğili işini mükemmel yapıyor. Bizim için tek olumsuz yönü restoran ın havalandırması çok kötü yemek ve kızartmayağı kokuları tüm kıyafetlerimize sindi . Bu olumsuzluğu bir an önce halletmeniz dileğiyle . Misafirlerin koridorlarda yüksek sesle konuşmalarını önlemek için gerekli uyarı yazıları ve hatırlatmalar yapılırsa dinlenmeye gelen misafirler için çok iyi olur

6

Kumar

Jul 5, 2025

·

Stayed 2 nights

The check in was a nightmare. The young lady and her supwrvisor were very unfriendly and did not attempt to understand our questions. Did not speak English ( not even a translation app). The valet / bell hop spoke decent English and he translated to them. Modest rooms. Odor in the corridor. Pool staff were not friendly … very standoffish. The restaurant staff were very good and so was the dinner buffet. The hotel was in the middle of “no where” ….

The check in was a nightmare. The young lady and her supwrvisor were very unfriendly and did not attempt to understand our questions. Did not speak English ( not even a translation app). The valet / bell hop spoke decent English and he translated to them. Modest rooms. Odor in the corridor. Pool staff were not friendly … very standoffish. The restaurant staff were very good and so was the dinner buffet. The hotel was in the middle of “no where” ….

8

Andrew

Oct 7, 2025

·

Stayed 1 night

Big hotel geared for groups. Very convenient to experience the area and lots of space and amenities. We didnt stay long or take advantage of all but all looked good. Food was a bit mass-produced but expected based on size of the hotel. Staff were great and it served our purpose well to visit the area for a few days.

Big hotel geared for groups. Very convenient to experience the area and lots of space and amenities. We didnt stay long or take advantage of all but all looked good. Food was a bit mass-produced but expected based on size of the hotel. Staff were great and it served our purpose well to visit the area for a few days.

8

Ricardo

Aug 22, 2025

·

Stayed 1 night

Hay pocas opciones en la zona, algo descuidado pero bien ubicado

Hay pocas opciones en la zona, algo descuidado pero bien ubicado

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Dining

Buffets are satisfactory to very good for several guests, while others disliked the food and variety. High drink prices and extra beverage charges appear in several reviews, and one mentioned poor restaurant ventilation.

Related guest reviews

6

ahmet

Feb 3, 2024

·

Stayed 2 nights

Otel hizmetleri iyi. Kaplıcaları yetersiz ve küçük. yemeklerini beğenmedim. kötü ve çeşitleri sıradan,vasat altı.

Otel hizmetleri iyi. Kaplıcaları yetersiz ve küçük. yemeklerini beğenmedim. kötü ve çeşitleri sıradan,vasat altı.

10

Juan

Jul 1, 2024

·

Stayed 1 night

Muy buen hotel para una visita a Pamukkale, especialmente por la piscina Thermal. Aún así el hotel se ve un poco viejo en sus instalaciones, no tiene ascensor y hay que subir con las maletas por las escaleras. El buffet es bueno, tiene mucha variedad. La fiesta nocturna en el polo bar es divertida

Muy buen hotel para una visita a Pamukkale, especialmente por la piscina Thermal. Aún así el hotel se ve un poco viejo en sus instalaciones, no tiene ascensor y hay que subir con las maletas por las escaleras. El buffet es bueno, tiene mucha variedad. La fiesta nocturna en el polo bar es divertida

8

Hüseyin fersan

Jan 6, 2025

·

Stayed 2 nights

Otel konum olarak çok güzel , personel ilğili işini mükemmel yapıyor. Bizim için tek olumsuz yönü restoran ın havalandırması çok kötü yemek ve kızartmayağı kokuları tüm kıyafetlerimize sindi . Bu olumsuzluğu bir an önce halletmeniz dileğiyle . Misafirlerin koridorlarda yüksek sesle konuşmalarını önlemek için gerekli uyarı yazıları ve hatırlatmalar yapılırsa dinlenmeye gelen misafirler için çok iyi olur

Otel konum olarak çok güzel , personel ilğili işini mükemmel yapıyor. Bizim için tek olumsuz yönü restoran ın havalandırması çok kötü yemek ve kızartmayağı kokuları tüm kıyafetlerimize sindi . Bu olumsuzluğu bir an önce halletmeniz dileğiyle . Misafirlerin koridorlarda yüksek sesle konuşmalarını önlemek için gerekli uyarı yazıları ve hatırlatmalar yapılırsa dinlenmeye gelen misafirler için çok iyi olur

8

Ilayda

Apr 2, 2025

·

Stayed 1 night

Genel olarak iyiydik herşey dahil konsepti güzeldi. Ara ikramlar, akşam yemeği ve kahvaltı çok güzeldi ve bol çeşitliydi. Memnun kaldık

Genel olarak iyiydik herşey dahil konsepti güzeldi. Ara ikramlar, akşam yemeği ve kahvaltı çok güzeldi ve bol çeşitliydi. Memnun kaldık

8

ECMEL

Oct 29, 2025

·

Stayed 1 night

İçki fiyatlarının pahallı olması hoş değil

İçki fiyatlarının pahallı olması hoş değil

2

HUANG

Jun 19, 2023

·

Stayed 1 night

It’s definitely not a five star hotel at all, there is no elevator to room3005, my mom just had low back surgery, and the air conditioner so old and loud, the pillows are so thin like blankets? The dinner buffet and breakfast suck, all of those do not deserve the price

It’s definitely not a five star hotel at all, there is no elevator to room3005, my mom just had low back surgery, and the air conditioner so old and loud, the pillows are so thin like blankets? The dinner buffet and breakfast suck, all of those do not deserve the price

4

Yves

Apr 14, 2024

·

Stayed 3 nights

When you pay 150 € a night, in Türkiye, and they want to charge you extra for one fresh orange juice during breafast, then, there is a problem.

When you pay 150 € a night, in Türkiye, and they want to charge you extra for one fresh orange juice during breafast, then, there is a problem.

8

Serkan

Jun 12, 2024

·

Stayed 1 night

All was good except drink prices so high. A beer 7 pounds! Shocking!

All was good except drink prices so high. A beer 7 pounds! Shocking!

2

NURAY

Dec 30, 2022

·

Stayed 3 nights

Yemekler berbat Termah havuz cok kucuk ve pis Verdigimiz paraya degmedi

Yemekler berbat Termah havuz cok kucuk ve pis Verdigimiz paraya degmedi

4

Hoon

May 19, 2024

·

Stayed 2 nights

11사30분까지 엄청시끄럽습니다 하프보드 저녁식사시 소프트 드링크값내야합니다

11사30분까지 엄청시끄럽습니다 하프보드 저녁식사시 소프트 드링크값내야합니다

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AI-generated summary based on recent guest reviews

8

Andrew

Oct 7, 2025

·

Stayed 1 night

Big hotel geared for groups. Very convenient to experience the area and lots of space and amenities. We didnt stay long or take advantage of all but all looked good. Food was a bit mass-produced but expected based on size of the hotel. Staff were great and it served our purpose well to visit the area for a few days.

Big hotel geared for groups. Very convenient to experience the area and lots of space and amenities. We didnt stay long or take advantage of all but all looked good. Food was a bit mass-produced but expected based on size of the hotel. Staff were great and it served our purpose well to visit the area for a few days.

6

Kumar

Jul 5, 2025

·

Stayed 2 nights

The check in was a nightmare. The young lady and her supwrvisor were very unfriendly and did not attempt to understand our questions. Did not speak English ( not even a translation app). The valet / bell hop spoke decent English and he translated to them. Modest rooms. Odor in the corridor. Pool staff were not friendly … very standoffish. The restaurant staff were very good and so was the dinner buffet. The hotel was in the middle of “no where” ….

The check in was a nightmare. The young lady and her supwrvisor were very unfriendly and did not attempt to understand our questions. Did not speak English ( not even a translation app). The valet / bell hop spoke decent English and he translated to them. Modest rooms. Odor in the corridor. Pool staff were not friendly … very standoffish. The restaurant staff were very good and so was the dinner buffet. The hotel was in the middle of “no where” ….

2

Ling Feng

Jun 5, 2025

·

Stayed 1 night

Terrible services in the front desk ! I have never had one hotel like this service. I want to get bottle water and there’s no one answering the phone.

Terrible services in the front desk ! I have never had one hotel like this service. I want to get bottle water and there’s no one answering the phone.

8

Rajit

Apr 25, 2025

·

Stayed 1 night

The hotel was a bit dated, but the service was good and exceeded our expectations. To our surprise, supper was included in the stay, which was a lovely bonus. On arrival, we were warmly welcomed with a generous basket of fresh fruit — a thoughtful touch that made us feel special.

The hotel was a bit dated, but the service was good and exceeded our expectations. To our surprise, supper was included in the stay, which was a lovely bonus. On arrival, we were warmly welcomed with a generous basket of fresh fruit — a thoughtful touch that made us feel special.

10

Seckin

Mar 29, 2025

·

Stayed 2 nights

This property is very well established and has nice amenities for spa and thermal activities. Sibel hanim in housekeeping was very good and supplied us with great service and she went above and beyond! We are always happy to come back to this property!

This property is very well established and has nice amenities for spa and thermal activities. Sibel hanim in housekeeping was very good and supplied us with great service and she went above and beyond! We are always happy to come back to this property!

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

FAQs about Richmond Pamukkale Thermal

Is parking available at the property?

Yes, free valet parking is available on-site, with limited parking spaces.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 6 AM to 10 AM.

Are pets allowed at the property?

Yes, pets are allowed in specific rooms only. Guests can request these rooms by contacting the property directly.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible public areas.

What is the location of the property in relation to key landmarks?

The hotel is located in Pamukkale, just a 4-minute drive from Hierapolis and 6 minutes from Pamukkale Travertine Terraces. It is also 10.9 miles from Laodicea Ruins.

Does the property have a swimming pool?

Yes, the property features an outdoor swimming pool, which is seasonal and open from June to September.

What are the policies for guests staying with children?

Up to 2 children aged 12 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

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Prices for upcoming dates

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Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.