Element by Marriott Charlotte Uptown

Everything was great except I only had towels for 2 guests and there were 3 staying in my room and the body wash was empty. The front desk handled both of these issues for me. Everything was neat, clean, and well maintained. The breakfast was more and better than I had expected. The front desk staff were both friendly and helpful. I would definately consider staying at this hotel again in the future.

Great staff and service breakfast was great

The facility was well maintained with friendly staff, the kitchen staff are very impressive. keep up the good job

We stayed for the weekend to go to a concert at the Bank of America stadium. The hotel is in a nice location so you can walk everywhere. The NASCAR museum is across the street. Whole Foods is next door & a lot of restaurants are within walking distance. The hotel itself is ok. I thought with it being new you wouldn't hear traffic & noises, but it's probably the worst place I've ever stayed as far as hearing traffic & noises within the hotel. Then our refrigerator kept kicking the breaker & we had to tell them numerous times. They sent the maintenance guy up a couple of times & it'd work for a little bit then quit again. So we had to throw out our leftovers and our drinks got warm. They acted like we were bothering them whenever we had to keep telling them. Like I told them I think I'd be concerned about why it kept kicking the breaker. It would've been quicker & safer to just replace it. Then when we were leaving they did give us our parking for free to compensate for it. There's a really nice bar area but it's not open very often. The one night we sat in there then others noticed it opened and came in also. So I think if it was open more often they'd get business. The seating area is really nice. Our bartender was the nicest person there. We really enjoyed talking to him. He opened the glass sides up so we could get fresh air. The breakfast was ok. The cook was really nice & fast.

This hotel is very nice and clean have great breakfast and nice food and drinks and the kitchen staff was the best.. but the biggest issue is the space and the parking and it’s not ok. To have to wait for the staff to let you up to the 9th floor every time and parking deck is a mess no order , to far away. To have to deal with the lift gate not working and not being able to get a ticket to drive out !