Embassy Suites by Hilton New York Manhattan Times Square
$330
/ night
Avg. for November
Prices for Embassy Suites by Hilton New York Manhattan Times Square
Select dates to see prices and availability
$330
/ night
Avg. for November
Monthly average prices
Nightly prices at Embassy Suites by Hilton New York Manhattan Times Square average $186 in January, the cheapest month, and $506 in December, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $186 |
| February | $210 |
| March | $262 |
| April | $296 |
| May | $338 |
| June | $380 |
| July | $342 |
| August | $258 |
| September | $505 |
| October | $399 |
| November | $330 |
| December | $506 |
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Nov · $330
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D
Most expensive: December (~$506)
Cheapest: January (~$186)
About this property
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Amenities
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Business amenities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in New York? This hotel has 3498 square feet (325 square meters) of space consisting of conference space and 6 meeting rooms. Limited parking is available onsite.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Rooms
Make yourself at home in one of the 310 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have rainfall showerheads and designer toiletries.
Location
Embassy Suites by Hilton New York Manhattan Times Square is in the heart of New York, within a 5-minute walk of 5th Avenue and Bryant Park. This hotel is 0.4 mi (0.7 km) from New York Public Library and 0.5 mi (0.8 km) from Times Square.
What's nearby
Herald Square(0.1 miles)
5th Avenue(0.2 miles)
Macy's(0.2 miles)
Bryant Park(0.2 miles)
Broadway(0.3 miles)
Empire State Building(0.3 miles)
New York Public Library(0.3 miles)
Times Square(0.4 miles)
New York Times Building(0.5 miles)
Madison Square Garden(0.6 miles)
One Vanderbilt(0.6 miles)
Rockefeller Center(0.6 miles)
Grand Central Terminal(0.6 miles)
Madison Square Park(0.7 miles)
Moynihan Train Hall(0.7 miles)
LaGuardia Airport (LGA)(9.8 miles)
Teterboro, NJ (TEB)(11.7 miles)
Newark Liberty Intl. Airport (EWR)(16.9 miles)
John F. Kennedy Intl. Airport (JFK)(17.1 miles)
Stewart Intl. Airport (SWF)(66.5 miles)
Laundry service
Elevator / Lift
Business Center
Multilingual Staff
Fitness Facilities
Luggage Storage
Location
60 West 37th Street, Midtown South, New York (and vicinity), New York, United States of America
Herald Square (0.1 miles)
5th Avenue (0.2 miles)
Macy's (0.2 miles)
Bryant Park (0.2 miles)
Broadway (0.3 miles)
Empire State Building (0.3 miles)
Room options
15
Room, 1 King Bed, Balcony
Room details
1 King Bed
Sleeps 2
320 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
6
Room, 1 King Bed, Mobility Accessible, Microwave
Room details
1 King Bed
Sleeps 2
293 ft²
Air ConditioningHeatingWi-Fi (Free)
12
Room, 1 King Bed, Microwave
Room details
1 King Bed
Sleeps 2
277 ft²
Air ConditioningHeatingWi-Fi (Free)
8
Room, 1 King Bed, Microwave, City View
Room details
1 King Bed
Sleeps 2
291 ft²
Air ConditioningHeatingWi-Fi (Free)
9
Room, 1 King Bed, Hearing Accessible, Microwave
Room details
1 King Bed
Sleeps 3
280 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Junior Suite, 1 King Bed, Mobility Accessible, Microwave (3X3 Shower)
Room details
1 King Bed
Sleeps 2
293 ft²
Air ConditioningHeatingWi-Fi (Free)
7
Junior Suite, 1 King Bed, Hearing Accessible, Microwave
Room details
1 King Bed
Sleeps 3
293 ft²
Air ConditioningHeatingWi-Fi (Free)
9
Room, 1 King Bed, Balcony (Empire State Bldg Skyview)
Room details
1 King Bed
Sleeps 2
330 ft²
BalconyBalcony or TerraceAir ConditioningHeatingWi-Fi (Free)
8
Room, 1 King Bed, Hearing Accessible, Microwave
Room details
1 King Bed
Sleeps 2
277 ft²
Air ConditioningHeatingWi-Fi (Free)
14
Junior Suite, 1 King Bed with Sofa Bed, Microwave
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 3
320 ft²
Air ConditioningHeatingWi-Fi (Free)
9
Room, 1 King Bed, Accessible, Balcony (Mobility and Hearing)
Room details
1 King Bed
Sleeps 2
291 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
18
Room, 1 King Bed with Sofa Bed, Microwave
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 3
320 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
4
Junior Suite, 1 King Bed, Accessible, Microwave (Hearing, 3X3 Shower)
Room details
1 King Bed
Sleeps 2
331 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Junior Suite, 1 King Bed, Mobility Accessible, Microwithave (With Roll-In Showither)
Room details
1 King Bed
Sleeps 2
310 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Room, 1 King Bed, Accessible, Microwave (Mobility and Hearing)
Room details
1 King Bed
Sleeps 2
293 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Embassy Suites by Hilton New York Manhattan Times Square
8.1
Very good
Based on 4,124 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Embassy Suites by Hilton New York Manhattan Times Square, travellers consistently praise the central Midtown location and generally friendly staff, plus the included breakfast and evening drinks, while noting cramped spaces, slow elevators, and very crowded breakfast seating.
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What guests think
At Embassy Suites by Hilton New York Manhattan Times Square, travellers consistently praise the central Midtown location and generally friendly staff, plus the included breakfast and evening drinks, while noting cramped spaces, slow elevators, and very crowded breakfast seating.
Rooms are typically small with limited storage, though many mention comfortable beds and standout city or Empire State Building views. Cleanliness and maintenance can be inconsistent, with reports of housekeeping delays and issues like faulty outlets, hot water interruptions, and occasional fire alarm or water shutoffs. Breakfast quality ranges from good omelets to mediocre items, and seating is tight; the nightly drinks/snacks and daily $30 destination-credit perk are appreciated but sometimes hard to use. Overall, expect a convenient, busy base with useful perks rather than a spacious, polished stay.
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AI-generated summary based on recent guest reviews
Facilities
Facilities include a small bar with an evening reception, a rooftop or skydeck area, and a gym; however, the three elevators are often overwhelmed, causing long waits. Public spaces are tight, and some stays saw scaffolding or occasional water/alarm interruptions.
Related guest reviews
10
Rhonda
Oct 23, 2025
·
Stayed 6 nights
Room was clean and flexible. Shower was hot. The outdoor sitting area on floor 3 was a fun bonus after a long day of walking the city. I appreciated the well lit gym area and the equipment in the gym.
Room was clean and flexible. Shower was hot. The outdoor sitting area on floor 3 was a fun bonus after a long day of walking the city. I appreciated the well lit gym area and the equipment in the gym.
10
Tiffany
Aug 27, 2025
·
Stayed 2 nights
There are always people to help you at the front desk and the skydeck was a nice bonus.
There are always people to help you at the front desk and the skydeck was a nice bonus.
10
Danae
Sep 1, 2025
·
Stayed 4 nights
Bed was comfy/clean, included breakfast & rooftop cinema club were both awesome, and I’m so glad we got the room with a balcony facing the Empire State Building; the size of the balcony and the view were incredible. Of all the things we saw/did I was always excited to get back and relax on the balcony. So lovely.
Bed was comfy/clean, included breakfast & rooftop cinema club were both awesome, and I’m so glad we got the room with a balcony facing the Empire State Building; the size of the balcony and the view were incredible. Of all the things we saw/did I was always excited to get back and relax on the balcony. So lovely.
8
William
Aug 12, 2025
·
Stayed 2 nights
There are two elements that lower our expectations. Three small elevators serving 39 floors are not acceptable, evident in the lines waiting to catch an empty elevator, going up and/or down. The other disappointment was the breakfast area in the 4th floor, where although the food options were good, there were Not Enough tables to accommodate the volume of guest having breakfast. The serving personnel was excellent, and made a great difference.
There are two elements that lower our expectations. Three small elevators serving 39 floors are not acceptable, evident in the lines waiting to catch an empty elevator, going up and/or down. The other disappointment was the breakfast area in the 4th floor, where although the food options were good, there were Not Enough tables to accommodate the volume of guest having breakfast. The serving personnel was excellent, and made a great difference.
10
Jo
Aug 9, 2025
·
Stayed 5 nights
The hotel was covered in scaffolding but a lit sign made it easy to spot. From the moment we arrived the staff were efficient, welcoming and friendly. Check in was simple and quick and we were soon unpacking in our room. The room was spotlessly clean and well maintained witch a view of the Empire State Building Herralds Square and the main entrance to Macy’s. Toiletries were available and the towels were soft and brilliant white. 3 blocks from the subway and 4 from a path station and Penn station it has great access to public transport. Bryant park and the public library only 3 blocks up it is in a great spot for film location spotting or just relaxing with coffee. The hotel had cold water available at all times to fill water bottles and the reception and public areas remained clean and well serviced throughout our stay despite the rain. On check out our luggage was stored securely and the staff booked a town car to take us to the airport. Our stay at The Embassy Suite was super. The fabric of the hotel was good the staff obviously care about where they work and the experience guests have, from the from of house to the room staff - we even met a house keeper twice on our stay who was spot checking rooms for cleaning and service. The lifts are not speedy but in a city With so much hustle the brief waits did not spoil our stay. When we finally left the hotel having collected our luggage we were seen off by a wonderful receptionist and bellhop who ended our stay perfectly.
The hotel was covered in scaffolding but a lit sign made it easy to spot. From the moment we arrived the staff were efficient, welcoming and friendly. Check in was simple and quick and we were soon unpacking in our room. The room was spotlessly clean and well maintained witch a view of the Empire State Building Herralds Square and the main entrance to Macy’s. Toiletries were available and the towels were soft and brilliant white. 3 blocks from the subway and 4 from a path station and Penn station it has great access to public transport. Bryant park and the public library only 3 blocks up it is in a great spot for film location spotting or just relaxing with coffee. The hotel had cold water available at all times to fill water bottles and the reception and public areas remained clean and well serviced throughout our stay despite the rain. On check out our luggage was stored securely and the staff booked a town car to take us to the airport. Our stay at The Embassy Suite was super. The fabric of the hotel was good the staff obviously care about where they work and the experience guests have, from the from of house to the room staff - we even met a house keeper twice on our stay who was spot checking rooms for cleaning and service. The lifts are not speedy but in a city With so much hustle the brief waits did not spoil our stay. When we finally left the hotel having collected our luggage we were seen off by a wonderful receptionist and bellhop who ended our stay perfectly.
8
NgocTien
Oct 15, 2025
·
Stayed 3 nights
It took too long for elevator. The staff was friendly and welcoming. Breakfast was good.
It took too long for elevator. The staff was friendly and welcoming. Breakfast was good.
8
Ronald
Aug 27, 2025
·
Stayed 2 nights
The elevators were very slow.
The elevators were very slow.
8
Hayden
Sep 2, 2025
·
Stayed 4 nights
We had a great time except for a couple days we had to walk down 10 flight of stairs after waiting over 15 minutes for the elevator.
We had a great time except for a couple days we had to walk down 10 flight of stairs after waiting over 15 minutes for the elevator.
8
Juan
Oct 3, 2025
·
Stayed 5 nights
Elevators have a lot of failure. It´s a bad experience everytime you have to leave the room to get down.
Elevators have a lot of failure. It´s a bad experience everytime you have to leave the room to get down.
6
Catherine
Sep 1, 2025
·
Stayed 3 nights
Great location. Poor signage. Bed was comfortable, pillows allittle too soft. Dining area for breakfast and reception very tight/small. Food was ok. During our 4day/3 night stay, the alarm system was going off often even as late as 11pm. Elevators are small and the light to indicate the direction was on the inside of the elevator. For the price, I would probably check out somewhere else next time I visit NYC.
Great location. Poor signage. Bed was comfortable, pillows allittle too soft. Dining area for breakfast and reception very tight/small. Food was ok. During our 4day/3 night stay, the alarm system was going off often even as late as 11pm. Elevators are small and the light to indicate the direction was on the inside of the elevator. For the price, I would probably check out somewhere else next time I visit NYC.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is mixed: many guests found rooms tidy, but others reported hairs, stains, mold or insects, and inconsistent housekeeping. Maintenance issues like loose outlets or broken fixtures also affected impressions.
Related guest reviews
10
Lowensky
Jun 16, 2025
·
Stayed 3 nights
Cleanliness
Cleanliness
10
Rhonda
Oct 23, 2025
·
Stayed 6 nights
Room was clean and flexible. Shower was hot. The outdoor sitting area on floor 3 was a fun bonus after a long day of walking the city. I appreciated the well lit gym area and the equipment in the gym.
Room was clean and flexible. Shower was hot. The outdoor sitting area on floor 3 was a fun bonus after a long day of walking the city. I appreciated the well lit gym area and the equipment in the gym.
2
Wendy
Apr 9, 2025
·
Stayed 1 night
This was hands down the worst hotel experience I’ve ever had. My son and I arrived excited for our trip, only to have our check-in delayed—causing us to be late for our plans. We had to drop our things and rush out the second the room was finally “ready.” When we returned later that night, exhausted, the first thing I see is a BUG crawling on the bed. I was in complete shock and instinctively knocked it down, then spent 20 minutes frantically searching until I found it crawling up the wall beside the bed. Disgusted and disturbed, I inspected the bedding—only to discover stains on the sheets and the bed skirt. Absolutely revolting. I was told no one could change the bedding until after 11pm. Excuse me? I’m traveling with my 9-year-old child who was tired after a full day out, and you expect us to wait hours for clean bedding in a room with bugs and filth? Not once was a new room offered—only solution offered was new bedding. We were so uncomfortable and freaked out we ended up sleeping in a chair. IN A CHAIR. After paying for a room and a bed we were too scared to even lie on. This was supposed to be a special trip, and instead we were treated like we didn’t matter. Never again. Shame on this hotel for their complete lack of cleanliness, hospitality, and basic human decency. I have videos but I can only post photos.
This was hands down the worst hotel experience I’ve ever had. My son and I arrived excited for our trip, only to have our check-in delayed—causing us to be late for our plans. We had to drop our things and rush out the second the room was finally “ready.” When we returned later that night, exhausted, the first thing I see is a BUG crawling on the bed. I was in complete shock and instinctively knocked it down, then spent 20 minutes frantically searching until I found it crawling up the wall beside the bed. Disgusted and disturbed, I inspected the bedding—only to discover stains on the sheets and the bed skirt. Absolutely revolting. I was told no one could change the bedding until after 11pm. Excuse me? I’m traveling with my 9-year-old child who was tired after a full day out, and you expect us to wait hours for clean bedding in a room with bugs and filth? Not once was a new room offered—only solution offered was new bedding. We were so uncomfortable and freaked out we ended up sleeping in a chair. IN A CHAIR. After paying for a room and a bed we were too scared to even lie on. This was supposed to be a special trip, and instead we were treated like we didn’t matter. Never again. Shame on this hotel for their complete lack of cleanliness, hospitality, and basic human decency. I have videos but I can only post photos.
10
Jennifer
Nov 16, 2025
·
Stayed 2 nights
Clean room, good area close to tourist destinations
Clean room, good area close to tourist destinations
10
Manu
Dec 1, 2025
·
Stayed 2 nights
Clean. Quiet
Clean. Quiet
8
Vicki
Dec 27, 2024
·
Stayed 3 nights
I did not like room 1701 had mole on the sofa bed mattresses really bad
I did not like room 1701 had mole on the sofa bed mattresses really bad
6
Erika
Jul 20, 2025
·
Stayed 4 nights
This property as others were a bit sketchy for my selection due to some of the reviews. Ofcourse you would want to stay somewhere safe, clean and convient. This hotel did hit the mark. However, by day three requesting room service, the pillows that we recieved did have blood stains on them. Well ine if them did, and that's more than enough. I was horrified of that, especially because that's where my 7 year old son slept. However, besides that, the hotel was in a prime location. A lot of scafoldong, which in NY is not irregular. Breakfast was crowded and had ok options. We only selected to eat there 2x during our stay. There are plenty of restaurants, shops, access to transportation near the hotel. Times square is about a 10 minute walk. Herald square and Bryant Park are about a 5 minute walk! Macys ia about 3 blocks down!
This property as others were a bit sketchy for my selection due to some of the reviews. Ofcourse you would want to stay somewhere safe, clean and convient. This hotel did hit the mark. However, by day three requesting room service, the pillows that we recieved did have blood stains on them. Well ine if them did, and that's more than enough. I was horrified of that, especially because that's where my 7 year old son slept. However, besides that, the hotel was in a prime location. A lot of scafoldong, which in NY is not irregular. Breakfast was crowded and had ok options. We only selected to eat there 2x during our stay. There are plenty of restaurants, shops, access to transportation near the hotel. Times square is about a 10 minute walk. Herald square and Bryant Park are about a 5 minute walk! Macys ia about 3 blocks down!
4
Courtney
May 6, 2025
·
Stayed 3 nights
I definitely do not recommend this hotel. The rooms are extremely small, it was dirty upon arrival, floors were gross and did not appear to have been cleaned in some time, hair all over the bathroom, bugs stuck to the ceiling and the pillows smelled awful. They “cleaned” our room one day and it was still so gross, they only made the bed and changed out towels, they did not refill shampoo or conditioner.
I definitely do not recommend this hotel. The rooms are extremely small, it was dirty upon arrival, floors were gross and did not appear to have been cleaned in some time, hair all over the bathroom, bugs stuck to the ceiling and the pillows smelled awful. They “cleaned” our room one day and it was still so gross, they only made the bed and changed out towels, they did not refill shampoo or conditioner.
6
Awal
Jun 9, 2025
·
Stayed 2 nights
I checked in a dirty room only bed and toilet was clean the floor is dirty and the chair has some dirty stains 😷 that can be cleaned but left dirty. I called for room cleaning after a night, only for her to make bed and clean toilet and the floor remain flirty.
I checked in a dirty room only bed and toilet was clean the floor is dirty and the chair has some dirty stains 😷 that can be cleaned but left dirty. I called for room cleaning after a night, only for her to make bed and clean toilet and the floor remain flirty.
4
Abigail
Nov 9, 2025
·
Stayed 4 nights
Where to start. Lights weren’t working in our room when we arrived (we arrived very late and just wanted to get to bed). An engineer was sent up within about 15 minutes and he did get them on for us (a fuse had tripped) but this continued to be a problem throughout the stay. There was A LOT of dark hair left on the back of our bathroom door - I requested this be cleaned every day we were there and it never happened. I was sleeping on the sofa bed in our room - it wasn’t made up when we arrived and the only bedding provided was one tiny blanket which smelt unwashed. I requested bedding and I received a sheet, which was taken away the next day and I had to request for it again. I finally had full bedding on the last night of our stay. Couldn’t ever work the phone in our room - no instructions were left how to use it. I was either using it incorrectly or nobody was answering it. Very frustrating when trying to rectify the constant problems. Breakfast was poor quality, allergens weren’t correctly listed, choice was limited. The breakfast room was also tiny so getting a table was difficult most mornings. Staff seemed to want to help when you spoke to them but nothing was followed up. We were told we’d receive a part refund for our troubles but no note was left on the system so this was denied at checkout. They knew this trip was for a big birthday for my mum who had never been to New York before, no effort was made to make it special. Only positive is the location is excellent.
Where to start. Lights weren’t working in our room when we arrived (we arrived very late and just wanted to get to bed). An engineer was sent up within about 15 minutes and he did get them on for us (a fuse had tripped) but this continued to be a problem throughout the stay. There was A LOT of dark hair left on the back of our bathroom door - I requested this be cleaned every day we were there and it never happened. I was sleeping on the sofa bed in our room - it wasn’t made up when we arrived and the only bedding provided was one tiny blanket which smelt unwashed. I requested bedding and I received a sheet, which was taken away the next day and I had to request for it again. I finally had full bedding on the last night of our stay. Couldn’t ever work the phone in our room - no instructions were left how to use it. I was either using it incorrectly or nobody was answering it. Very frustrating when trying to rectify the constant problems. Breakfast was poor quality, allergens weren’t correctly listed, choice was limited. The breakfast room was also tiny so getting a table was difficult most mornings. Staff seemed to want to help when you spoke to them but nothing was followed up. We were told we’d receive a part refund for our troubles but no note was left on the system so this was denied at checkout. They knew this trip was for a big birthday for my mum who had never been to New York before, no effort was made to make it special. Only positive is the location is excellent.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are compact with limited storage and tight layouts; sofa beds are frequently uncomfortable. Many praise comfortable beds and standout city or Empire State Building views, though some note dated touches or noise in certain rooms.
Related guest reviews
6
Michelle
Aug 3, 2025
·
Stayed 6 nights
A little disappointing. The sofa bed was very uncomfortable. We had to ask for WAY more blankets to make it able to be laid upon comfortably. It wasn’t great but it was the best they were prepared to do. The rooms were still not turned down at 5-6pm each day - this meant housekeeping would arrive to clean the room as we were using it to get ready to go out for the evening so we would have to send them away. SMALL rooms for two people & even worse for three. Don’t book for more than two people per room & even then, it’s a tight squeeze. Breakfast was busy everyday and unless you were up first and in the queue at 7am, you struggled to get a table & just had to wait for a table to be vacated. No queue system, just a stand & wait free for all with people racing to get to tables being vacated. Check in staff were less than enthusiastic & we felt like we were bothering them. Busy city, so I guess new arrivals are nothing special but we certainly weren’t made to feel welcome. We’ve just arrived in Atlanta to a lovely greeting/welcome from the staff - you really do notice the difference. We didn’t spend a lot of time in the hotel thankfully so it didn’t necessarily spoil our trip.
A little disappointing. The sofa bed was very uncomfortable. We had to ask for WAY more blankets to make it able to be laid upon comfortably. It wasn’t great but it was the best they were prepared to do. The rooms were still not turned down at 5-6pm each day - this meant housekeeping would arrive to clean the room as we were using it to get ready to go out for the evening so we would have to send them away. SMALL rooms for two people & even worse for three. Don’t book for more than two people per room & even then, it’s a tight squeeze. Breakfast was busy everyday and unless you were up first and in the queue at 7am, you struggled to get a table & just had to wait for a table to be vacated. No queue system, just a stand & wait free for all with people racing to get to tables being vacated. Check in staff were less than enthusiastic & we felt like we were bothering them. Busy city, so I guess new arrivals are nothing special but we certainly weren’t made to feel welcome. We’ve just arrived in Atlanta to a lovely greeting/welcome from the staff - you really do notice the difference. We didn’t spend a lot of time in the hotel thankfully so it didn’t necessarily spoil our trip.
10
Danae
Sep 1, 2025
·
Stayed 4 nights
Bed was comfy/clean, included breakfast & rooftop cinema club were both awesome, and I’m so glad we got the room with a balcony facing the Empire State Building; the size of the balcony and the view were incredible. Of all the things we saw/did I was always excited to get back and relax on the balcony. So lovely.
Bed was comfy/clean, included breakfast & rooftop cinema club were both awesome, and I’m so glad we got the room with a balcony facing the Empire State Building; the size of the balcony and the view were incredible. Of all the things we saw/did I was always excited to get back and relax on the balcony. So lovely.
8
Mary Jean
Aug 26, 2025
·
Stayed 3 nights
The room had a fabulous view of the city. We were so excited that we a terrific view of the Empire State Building.
The room had a fabulous view of the city. We were so excited that we a terrific view of the Empire State Building.
10
Gregory
Apr 26, 2025
·
Stayed 6 nights
Loved our view of The Empire State Building from our room on the 37th floor!
Loved our view of The Empire State Building from our room on the 37th floor!
6
Deborah
Nov 18, 2025
·
Stayed 4 nights
The room was clean, but it was disappointing there was not a place to put our clothes except for our hanging things so we lived out of our suitcase. There was definitely space to put a small cabinet with drawers.I would’ve appreciate it some heavier bed linens as it was cold. The breakfast was definitely nice.
The room was clean, but it was disappointing there was not a place to put our clothes except for our hanging things so we lived out of our suitcase. There was definitely space to put a small cabinet with drawers.I would’ve appreciate it some heavier bed linens as it was cold. The breakfast was definitely nice.
8
Kevin
Aug 6, 2025
·
Stayed 4 nights
The layout of our room was really bad. The TV doesn’t swing towards the bed. There is a serious lack of storage. The bathroom layout is terribly ineffective lacking counter space with lots of dead unused space. The shower head doesn’t go high enough. The electric curtains didn’t work until maintenance came to the room which took 1.5 hours and they didn’t know anything about them or how to operate them. Eventually we unplugged them from the wall and plugged them back in which then caused them to start working. The worst part is the $30 urban destination only being able to be used in the restaurant is awful. It should be able to be used anywhere on/in the property it’s just a money grab and feels dirty. The views were absolutely incredible and the bedding was very comfortable. The staff was excellent!!
The layout of our room was really bad. The TV doesn’t swing towards the bed. There is a serious lack of storage. The bathroom layout is terribly ineffective lacking counter space with lots of dead unused space. The shower head doesn’t go high enough. The electric curtains didn’t work until maintenance came to the room which took 1.5 hours and they didn’t know anything about them or how to operate them. Eventually we unplugged them from the wall and plugged them back in which then caused them to start working. The worst part is the $30 urban destination only being able to be used in the restaurant is awful. It should be able to be used anywhere on/in the property it’s just a money grab and feels dirty. The views were absolutely incredible and the bedding was very comfortable. The staff was excellent!!
8
Louis
Aug 28, 2025
·
Stayed 3 nights
Excellent location. Great desk staff. Breakfast and cocktail hour were great, but very crowded, especially breakfast. Room was nice but a little tight. Room was quiet especially for NYC. We also had a view of the Empire State Building from our room.
Excellent location. Great desk staff. Breakfast and cocktail hour were great, but very crowded, especially breakfast. Room was nice but a little tight. Room was quiet especially for NYC. We also had a view of the Empire State Building from our room.
6
Jerome
Oct 9, 2025
·
Stayed 3 nights
Staff was friendly, plenty of amenities. Room smaller than expected and bed not comfortable. Bathroom very small and no space to put luggage
Staff was friendly, plenty of amenities. Room smaller than expected and bed not comfortable. Bathroom very small and no space to put luggage
6
Carol
Aug 31, 2025
·
Stayed 4 nights
Rooms were small and dated although clean. The elevators are VERY slow!
Rooms were small and dated although clean. The elevators are VERY slow!
4
Tina
Aug 6, 2025
·
Stayed 4 nights
I guess I should've researched this more but I was expecting a regular Embassy Suites hotel which is why I actually booked it. This hotel room was extremely small and very crowded.
I guess I should've researched this more but I was expecting a regular Embassy Suites hotel which is why I actually booked it. This hotel room was extremely small and very crowded.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly and helpful across front desk, bell and breakfast teams, with several staff mentioned by name. Some guests experienced rude interactions, slow responses, or poor issue follow-up.
Related guest reviews
10
Julie
Jun 10, 2025
·
Stayed 3 nights
Excellent stay! Extremely hospitable staff (Adam at concierge, Kevin at breakfast). The breakfast had great variety and good quality food. Appreciated the evening happy hour reception as well. Clean room. Very centrally located in midtown - lots of options within walking distance and several subway stops a short walk away. Would definitely stay here again!
Excellent stay! Extremely hospitable staff (Adam at concierge, Kevin at breakfast). The breakfast had great variety and good quality food. Appreciated the evening happy hour reception as well. Clean room. Very centrally located in midtown - lots of options within walking distance and several subway stops a short walk away. Would definitely stay here again!
6
Nicholas
Aug 17, 2025
·
Stayed 4 nights
Breakfast and reception areas are not big enough for the number of guests. Onsite “restaurant” is an afterthought. Waited 45 minutes for our check. Bartender was only person working. I don’t usually leave reviews - I’m a Hilton loyalist and this property is not worthy of Embassy Suites flag.
Breakfast and reception areas are not big enough for the number of guests. Onsite “restaurant” is an afterthought. Waited 45 minutes for our check. Bartender was only person working. I don’t usually leave reviews - I’m a Hilton loyalist and this property is not worthy of Embassy Suites flag.
6
Christinne
Jun 20, 2025
·
Stayed 6 nights
The hotel was not as clean as other Embassy Suites I've stayed in. It is close to Times Square so it's not quiet. It's convenient to Times Square, Empire State Building, Summit One Vanderbilt, Broadway and transportation. Walkable. I think the staff do the best they can but it is a really busy area and a really busy hotel. Kudos to Dinu for all his help. Breakfast was ok.
The hotel was not as clean as other Embassy Suites I've stayed in. It is close to Times Square so it's not quiet. It's convenient to Times Square, Empire State Building, Summit One Vanderbilt, Broadway and transportation. Walkable. I think the staff do the best they can but it is a really busy area and a really busy hotel. Kudos to Dinu for all his help. Breakfast was ok.
10
Shari
Aug 10, 2025
·
Stayed 3 nights
We loved this hotel! It is right in the heart of midtown so we could walk to anything we needed to see or use. Our room was an Empire view, and it was perfect! Very quiet, comfortable bed, excellent view, with even a closet in the room. Happy hour snacks and drinks, free breakfast (if there wasn’t enough seating we would just order omelets or grab what we wanted and take to our room or the tables downstairs and a daily credit to use at the restaurant. But the BEST thing about this hotel is the amazing staff. Every single person was so helpful and kind about it- they all work so hard to make your stay great. On our check-out day the doorman, DINU, even helped us get transportation to the airport in the middle of a festival blocking all the streets around us. DINU even helped us take our luggage over 3 blocks to meet the driver so we could get to the airport. Honestly this was the best hotel stay ever- 10/10!
We loved this hotel! It is right in the heart of midtown so we could walk to anything we needed to see or use. Our room was an Empire view, and it was perfect! Very quiet, comfortable bed, excellent view, with even a closet in the room. Happy hour snacks and drinks, free breakfast (if there wasn’t enough seating we would just order omelets or grab what we wanted and take to our room or the tables downstairs and a daily credit to use at the restaurant. But the BEST thing about this hotel is the amazing staff. Every single person was so helpful and kind about it- they all work so hard to make your stay great. On our check-out day the doorman, DINU, even helped us get transportation to the airport in the middle of a festival blocking all the streets around us. DINU even helped us take our luggage over 3 blocks to meet the driver so we could get to the airport. Honestly this was the best hotel stay ever- 10/10!
10
Andrew
Sep 23, 2025
·
Stayed 2 nights
The staff here were so kind and helpful, I had an unusual situation where a medical emergency extended a work trip and they easily helped with luggage and making sure I was comfortable. The rooms are comfy and well appointed and the beds in particular were great. Breakfast is robust too and the location is very central.
The staff here were so kind and helpful, I had an unusual situation where a medical emergency extended a work trip and they easily helped with luggage and making sure I was comfortable. The rooms are comfy and well appointed and the beds in particular were great. Breakfast is robust too and the location is very central.
6
Roberto
Aug 22, 2025
·
Stayed 4 nights
We did not appreciate the Urban Destination assessment after we had paid for our stay. No additional explanation was provided. The staff member was not welcoming or attentive. In addition, one bar employee was inconsistent when charging for the same drink.
We did not appreciate the Urban Destination assessment after we had paid for our stay. No additional explanation was provided. The staff member was not welcoming or attentive. In addition, one bar employee was inconsistent when charging for the same drink.
6
Andrea
Jul 13, 2025
·
Stayed 6 nights
Unfortunately, we can only give the hotel a mediocre rating. The front desk staff was not very accommodating throughout our entire stay. At first, they told us they only had one room for us. However, when we showed them our reservation for two rooms, a second room suddenly became available. Then we were given a room that was already occupied by other guests. When we finally received the correct room, the third bed was not made, and there were no towels for the third person. The response from the reception was quite annoyed, and unfortunately, we never received an apology. The breakfast was sufficient, and the breakfast staff was very courteous and exceptionally friendly. Room cleaning was average – a properly cleaned room looks different. The location of the hotel is very good – Times Square, Bryant Park, the Empire State Building, Macy’s, etc., are all within walking distance. There are also many shops, cafés, and stores right nearby. Unfortunately, we did not get a room on one of the upper floors, even though we requested it in advance. Since we specifically chose the more expensive hotel, we are disappointed. We are usually used to better standards from the Hilton chain. On a positive note, the Wi-Fi connection was perfect.
Unfortunately, we can only give the hotel a mediocre rating. The front desk staff was not very accommodating throughout our entire stay. At first, they told us they only had one room for us. However, when we showed them our reservation for two rooms, a second room suddenly became available. Then we were given a room that was already occupied by other guests. When we finally received the correct room, the third bed was not made, and there were no towels for the third person. The response from the reception was quite annoyed, and unfortunately, we never received an apology. The breakfast was sufficient, and the breakfast staff was very courteous and exceptionally friendly. Room cleaning was average – a properly cleaned room looks different. The location of the hotel is very good – Times Square, Bryant Park, the Empire State Building, Macy’s, etc., are all within walking distance. There are also many shops, cafés, and stores right nearby. Unfortunately, we did not get a room on one of the upper floors, even though we requested it in advance. Since we specifically chose the more expensive hotel, we are disappointed. We are usually used to better standards from the Hilton chain. On a positive note, the Wi-Fi connection was perfect.
10
Nicola
Apr 3, 2025
·
Stayed 2 nights
Located between the Times Square, Bryant Park and Penn Station area- central to everything midtown and all transportation. Easily walk all of midtown with plenty of attractions, theaters and restaurants to indulge in. I've stayed in many hotels around Times Square... this has been the best, reasonably priced, for its benefits. We were greeted with a warm, friendly smile and pleasant conversation. The concierge attendant was thorough in explaining all of the hotel benefits during our stay. The hallways were welcoming with a comfortable, rich purple colored berber carpet. No dull beige. Our room was nice. Dark wood and nice carpeting. Not dull and bland. It was cleaned well, stocked with essentials and we enjoyed the floor to ceiling windows for city views. Coffee was available in the room, as well as a refrigerator and microwave (though we didn't use it). Charging stations on both sides of the bed = A+. Large TV hanging on the wall. The hotel breakfast buffet = A+! Excellent restaurant and bar on site for late night.
Located between the Times Square, Bryant Park and Penn Station area- central to everything midtown and all transportation. Easily walk all of midtown with plenty of attractions, theaters and restaurants to indulge in. I've stayed in many hotels around Times Square... this has been the best, reasonably priced, for its benefits. We were greeted with a warm, friendly smile and pleasant conversation. The concierge attendant was thorough in explaining all of the hotel benefits during our stay. The hallways were welcoming with a comfortable, rich purple colored berber carpet. No dull beige. Our room was nice. Dark wood and nice carpeting. Not dull and bland. It was cleaned well, stocked with essentials and we enjoyed the floor to ceiling windows for city views. Coffee was available in the room, as well as a refrigerator and microwave (though we didn't use it). Charging stations on both sides of the bed = A+. Large TV hanging on the wall. The hotel breakfast buffet = A+! Excellent restaurant and bar on site for late night.
10
Amy
Nov 30, 2025
·
Stayed 5 nights
Keehana (front desk, not sure if her name is spelled correctly) she was amazing! She helped me with my car issue and answered every question I had. She was friendly, energetic, and made me and my daughters feel like we were her main concern every time she saw us. The rest of staff were very friendly and helpful as well, but she stood out above the rest when it came to making us feel like top priority! (The I-Park guy was not very friendly....) Narda, helped us get our luggage to the parking garage as she walked by and saw us struggle, that was not her job, but she took the time to help, very grateful for her as well! Thank you for a great experience!
Keehana (front desk, not sure if her name is spelled correctly) she was amazing! She helped me with my car issue and answered every question I had. She was friendly, energetic, and made me and my daughters feel like we were her main concern every time she saw us. The rest of staff were very friendly and helpful as well, but she stood out above the rest when it came to making us feel like top priority! (The I-Park guy was not very friendly....) Narda, helped us get our luggage to the parking garage as she walked by and saw us struggle, that was not her job, but she took the time to help, very grateful for her as well! Thank you for a great experience!
8
Emma
Jul 13, 2025
·
Stayed 2 nights
I’ve stayed here multiple times and have always enjoyed my stays. During my last trip, they messed up the financials. I paid online, but still owed $68 at the property for some unknown reason. Plus a deposit. When I checked in, they did not ask about the $68 or deposit. The next morning, they called my room asking for that money. I went down and paid it a few hours later, and the charges made no sense. 3 charges, one for $68, one for $80 something, and another for $30 something. I asked them for a breakdown of the charges and they said all they saw on their end was one $100 charge. I still have no idea what I paid or why. A little annoyed about this and wish I had some clarification- but whatever. I will continue to stay here because it’s a great property otherwise. Clean, safe, nice amenities, friendly staff, etc. I hope this hotel can figure my issue out however, so that it does not happen to other guests.
I’ve stayed here multiple times and have always enjoyed my stays. During my last trip, they messed up the financials. I paid online, but still owed $68 at the property for some unknown reason. Plus a deposit. When I checked in, they did not ask about the $68 or deposit. The next morning, they called my room asking for that money. I went down and paid it a few hours later, and the charges made no sense. 3 charges, one for $68, one for $80 something, and another for $30 something. I asked them for a breakdown of the charges and they said all they saw on their end was one $100 charge. I still have no idea what I paid or why. A little annoyed about this and wish I had some clarification- but whatever. I will continue to stay here because it’s a great property otherwise. Clean, safe, nice amenities, friendly staff, etc. I hope this hotel can figure my issue out however, so that it does not happen to other guests.
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AI-generated summary based on recent guest reviews
Location
Central Midtown location within easy walking distance of Times Square, Bryant Park, Penn Station and multiple subway lines; convenient for sightseeing and Broadway. Street noise is noted by a few.
Related guest reviews
10
Derek trey
Aug 31, 2025
·
Stayed 5 nights
I love this hotel and location. Will be trying to stay here any time i come into town. Staff was great. And the views are amazing.
I love this hotel and location. Will be trying to stay here any time i come into town. Staff was great. And the views are amazing.
10
Kristen
Sep 28, 2025
·
Stayed 2 nights
The Hotel was nice the staff was very kind and helpful very good experience. The location was great walking distance to attractions and subway.
The Hotel was nice the staff was very kind and helpful very good experience. The location was great walking distance to attractions and subway.
10
Nathan
Sep 20, 2025
·
Stayed 2 nights
Great location for all sorts of sights and food.
Great location for all sorts of sights and food.
10
Karim
Nov 28, 2025
·
Stayed 3 nights
Overall great hotel. Centrally located which made it very convenient to get to all the major sights in midtown. Perfect if you’re staying in NYC for a few days visiting.
Overall great hotel. Centrally located which made it very convenient to get to all the major sights in midtown. Perfect if you’re staying in NYC for a few days visiting.
10
Christopher K
Aug 21, 2025
·
Stayed 4 nights
Perfect location! We walked to the Broadway shows, Central Park, Empire State, Circle Line boat cruises, Rockefeller Center, and Museums, Everything was reachable on foot. Staff was excellent...Kevin at the breakfasts was top notch! Room was quiet and the bed was comfortable. Bring good walking shoes! We will stay again! Chris
Perfect location! We walked to the Broadway shows, Central Park, Empire State, Circle Line boat cruises, Rockefeller Center, and Museums, Everything was reachable on foot. Staff was excellent...Kevin at the breakfasts was top notch! Room was quiet and the bed was comfortable. Bring good walking shoes! We will stay again! Chris
10
Keiko
Apr 2, 2025
·
Stayed 1 night
Great location!
Great location!
10
Sally
Jun 4, 2025
·
Stayed 2 nights
The property is very close to all major attractions. Besides, there are many food options around the hotel. I will definitely come again.
The property is very close to all major attractions. Besides, there are many food options around the hotel. I will definitely come again.
10
Nicola
Apr 3, 2025
·
Stayed 2 nights
Located between the Times Square, Bryant Park and Penn Station area- central to everything midtown and all transportation. Easily walk all of midtown with plenty of attractions, theaters and restaurants to indulge in. I've stayed in many hotels around Times Square... this has been the best, reasonably priced, for its benefits. We were greeted with a warm, friendly smile and pleasant conversation. The concierge attendant was thorough in explaining all of the hotel benefits during our stay. The hallways were welcoming with a comfortable, rich purple colored berber carpet. No dull beige. Our room was nice. Dark wood and nice carpeting. Not dull and bland. It was cleaned well, stocked with essentials and we enjoyed the floor to ceiling windows for city views. Coffee was available in the room, as well as a refrigerator and microwave (though we didn't use it). Charging stations on both sides of the bed = A+. Large TV hanging on the wall. The hotel breakfast buffet = A+! Excellent restaurant and bar on site for late night.
Located between the Times Square, Bryant Park and Penn Station area- central to everything midtown and all transportation. Easily walk all of midtown with plenty of attractions, theaters and restaurants to indulge in. I've stayed in many hotels around Times Square... this has been the best, reasonably priced, for its benefits. We were greeted with a warm, friendly smile and pleasant conversation. The concierge attendant was thorough in explaining all of the hotel benefits during our stay. The hallways were welcoming with a comfortable, rich purple colored berber carpet. No dull beige. Our room was nice. Dark wood and nice carpeting. Not dull and bland. It was cleaned well, stocked with essentials and we enjoyed the floor to ceiling windows for city views. Coffee was available in the room, as well as a refrigerator and microwave (though we didn't use it). Charging stations on both sides of the bed = A+. Large TV hanging on the wall. The hotel breakfast buffet = A+! Excellent restaurant and bar on site for late night.
10
Zhongquan
May 11, 2025
·
Stayed 6 nights
Walkable to Time Square, New York Public Library. Close to Penn Station and subway stations. The hotel’s free breakfast is very nice. It offers the free afternoon beer, wine and snacks.
Walkable to Time Square, New York Public Library. Close to Penn Station and subway stations. The hotel’s free breakfast is very nice. It offers the free afternoon beer, wine and snacks.
10
Lori
Mar 31, 2025
·
Stayed 3 nights
Central location
Central location
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AI-generated summary based on recent guest reviews
Dining
Breakfast is appreciated for made to order omelets, but overall quality is mixed and seating is often overcrowded. The evening reception and daily $30 credit are valued yet can be hard to use, with limited selections at times.
Related guest reviews
10
Cristina
Jul 25, 2025
·
Stayed 4 nights
Stayed at Embassy Suites Time Square for 5 days with just my daughter and I. We loved the breakfast selection and made to your order. Plus loved the free evening snacks and drinks plus the $30 credit that I was charged, whether I used it or not, so we used it on desserts!
Stayed at Embassy Suites Time Square for 5 days with just my daughter and I. We loved the breakfast selection and made to your order. Plus loved the free evening snacks and drinks plus the $30 credit that I was charged, whether I used it or not, so we used it on desserts!
8
Evana
Jul 14, 2025
·
Stayed 3 nights
The property was good. The bell service was exceptional. Breakfast was OK - some items were better than others. It was always busy there. Kevin (a busser during breakfast) was incredibly kind & efficient. Definitely make sure to take advantage of the Urban Destination fee and get food/drinks at the bar at night.
The property was good. The bell service was exceptional. Breakfast was OK - some items were better than others. It was always busy there. Kevin (a busser during breakfast) was incredibly kind & efficient. Definitely make sure to take advantage of the Urban Destination fee and get food/drinks at the bar at night.
6
Nicholas
Aug 17, 2025
·
Stayed 4 nights
Breakfast and reception areas are not big enough for the number of guests. Onsite “restaurant” is an afterthought. Waited 45 minutes for our check. Bartender was only person working. I don’t usually leave reviews - I’m a Hilton loyalist and this property is not worthy of Embassy Suites flag.
Breakfast and reception areas are not big enough for the number of guests. Onsite “restaurant” is an afterthought. Waited 45 minutes for our check. Bartender was only person working. I don’t usually leave reviews - I’m a Hilton loyalist and this property is not worthy of Embassy Suites flag.
4
Saso
Aug 1, 2025
·
Stayed 2 nights
good location and room, terrible breakfast and coffee - not expected for Embassy Suites
good location and room, terrible breakfast and coffee - not expected for Embassy Suites
8
William
Aug 12, 2025
·
Stayed 2 nights
There are two elements that lower our expectations. Three small elevators serving 39 floors are not acceptable, evident in the lines waiting to catch an empty elevator, going up and/or down. The other disappointment was the breakfast area in the 4th floor, where although the food options were good, there were Not Enough tables to accommodate the volume of guest having breakfast. The serving personnel was excellent, and made a great difference.
There are two elements that lower our expectations. Three small elevators serving 39 floors are not acceptable, evident in the lines waiting to catch an empty elevator, going up and/or down. The other disappointment was the breakfast area in the 4th floor, where although the food options were good, there were Not Enough tables to accommodate the volume of guest having breakfast. The serving personnel was excellent, and made a great difference.
8
Anthony
Nov 18, 2025
·
Stayed 5 nights
Internet service was good. The breakfast was nice I did like the option of customizing the eggs. But some items could use improving especially with the pancakes and the potatoes. A waffle maker would be a nice addition and smaller cuts of potatoes.
Internet service was good. The breakfast was nice I did like the option of customizing the eggs. But some items could use improving especially with the pancakes and the potatoes. A waffle maker would be a nice addition and smaller cuts of potatoes.
4
brian
Aug 1, 2025
·
Stayed 1 night
The wait line for breakfast had at least 60+people waiting in the hallways on the elevators and in the emergency stair wells. Didn't open until 7:10am. Why not earlier on Fridays??? First time I never got breakfast at Embassy. I stay at lots of Embassy when we travel. Won't come back this location.
The wait line for breakfast had at least 60+people waiting in the hallways on the elevators and in the emergency stair wells. Didn't open until 7:10am. Why not earlier on Fridays??? First time I never got breakfast at Embassy. I stay at lots of Embassy when we travel. Won't come back this location.
10
Debbie
Aug 23, 2025
·
Stayed 5 nights
We had a great stay here! Other than waiting on the elevators for a while @ times….the beds & pillows were comfortable! We had great breakfasts each am with lots of food to choose from & the best ordered omelets (so yummy). We were able to start our day with a great breakfast! Walk our way around Manhattan-most places were about a 20-40 min walk from there! Loved that! Came back to get ready for the evening events planned & had a “happy hour” drink or 2 with a ticket each day & some small snacks! Great way to transition our day & have a bit of a break & some down time. They even had an outdoor movie you could attend in the afternoon! Most of the staff were friendly & offered great service!! If we should ever find ourselves back in NYC we would definitely stay here again!!
We had a great stay here! Other than waiting on the elevators for a while @ times….the beds & pillows were comfortable! We had great breakfasts each am with lots of food to choose from & the best ordered omelets (so yummy). We were able to start our day with a great breakfast! Walk our way around Manhattan-most places were about a 20-40 min walk from there! Loved that! Came back to get ready for the evening events planned & had a “happy hour” drink or 2 with a ticket each day & some small snacks! Great way to transition our day & have a bit of a break & some down time. They even had an outdoor movie you could attend in the afternoon! Most of the staff were friendly & offered great service!! If we should ever find ourselves back in NYC we would definitely stay here again!!
8
Louis
Aug 28, 2025
·
Stayed 3 nights
Excellent location. Great desk staff. Breakfast and cocktail hour were great, but very crowded, especially breakfast. Room was nice but a little tight. Room was quiet especially for NYC. We also had a view of the Empire State Building from our room.
Excellent location. Great desk staff. Breakfast and cocktail hour were great, but very crowded, especially breakfast. Room was nice but a little tight. Room was quiet especially for NYC. We also had a view of the Empire State Building from our room.
10
Robin
Aug 23, 2025
·
Stayed 3 nights
Very pleased with the location and access to transportation. The staff is amazing! Breakfast is very good but get there no later than 9:00 to avoid over-crowding.
Very pleased with the location and access to transportation. The staff is amazing! Breakfast is very good but get there no later than 9:00 to avoid over-crowding.
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AI-generated summary based on recent guest reviews
10
Latessa
5 days ago
·
Stayed 4 nights
The room was clean but small. We didn’t take advantage of the amenities, however I liked the happy hour welcome for residents. I would come back most definitely.
The room was clean but small. We didn’t take advantage of the amenities, however I liked the happy hour welcome for residents. I would come back most definitely.
10
Louise
2 weeks ago
·
Stayed 4 nights
Good Location. Room size fine.
Good Location. Room size fine.
2
Tiffany
2 weeks ago
·
Stayed 1 night
Definitely has gone down hill within the last year. They gave us stained sheets and holes in the blankets. Bathroom was gross and the food wasn’t as good as it normally was. Elevators kept getting stuck it was very sad to see.
Definitely has gone down hill within the last year. They gave us stained sheets and holes in the blankets. Bathroom was gross and the food wasn’t as good as it normally was. Elevators kept getting stuck it was very sad to see.
6
Jennifer
2 weeks ago
·
Stayed 4 nights
They need a little more oversight into checking damaged rooms and maintenance of the hotel itself. I would most likely not stay here again. The staff was kind but the property needs love.
They need a little more oversight into checking damaged rooms and maintenance of the hotel itself. I would most likely not stay here again. The staff was kind but the property needs love.
10
Salvador
2 weeks ago
·
Stayed 4 nights
It was nice staying there even just chilling watching movies.
It was nice staying there even just chilling watching movies.
Property Policies
Check-in
Check-out
From 16:00 to 23:59
Before 11:00
FAQs about Embassy Suites by Hilton New York Manhattan Times Square
Is parking available at the hotel?
Parking is available nearby for a fee of USD 100 per day, located just 49 feet away from the property. Guests should note that parking height restrictions apply.
What type of breakfast is offered?
A complimentary made-to-order breakfast is provided, allowing guests to start their day with a variety of options. Breakfast is served daily, though specific serving hours are not mentioned.
Are pets allowed at the hotel?
Pets are allowed at the hotel with a fee of USD 75 per accommodation, per stay. Service animals are exempt from this fee.
What are the check-in and check-out times?
Check-in is available from 4:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out may be available for a fee, subject to availability.
What accessibility features does the hotel offer?
The hotel features elevators and step-free entrances, making it accessible for guests with disabilities. Additional details about wheelchair-accessible facilities are not specified.
Where is the hotel located in relation to key attractions?
The hotel is centrally located in Midtown Manhattan, just 0.5 miles from Times Square and 0.3 miles from the Empire State Building. The nearby 34th Street - Herald Square subway station is approximately 0.2 miles away, providing easy access to other parts of New York City.
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Instant AI responses are based on hotel information
Considering this hotel for your New York (and vicinity) trip?
What do room rates usually run at Embassy Suites by Hilton New York Manhattan Times Square in New York?
Over the next 60–90 days, room rates at Embassy Suites by Hilton New York Manhattan Times Square in New York typically land around $455 a night for two guests, ranging from $183 to $775 on peak dates.
When is the quietest time to visit Embassy Suites by Hilton New York Manhattan Times Square?
July is the quietest month to visit Embassy Suites by Hilton New York Manhattan Times Square in New York, with demand noticeably lower than in the winter peak. December is the busiest month, so plan for fewer crowds and easier availability in midsummer.
Which month has the lowest rates at Embassy Suites by Hilton New York Manhattan Times Square?
January is the cheapest month to stay at Embassy Suites by Hilton New York Manhattan Times Square, averaging $252 a night; December is priciest at $624. Note that the quietest month (July) differs from the cheapest month, so low crowds and low rates don't line up.
What attractions and neighbourhood is Embassy Suites by Hilton New York Manhattan Times Square near?
Embassy Suites by Hilton New York Manhattan Times Square sits in New York within easy walking distance of Times Square, the Empire State Building and Bryant Park, making it convenient for theatergoers and business travelers. The hotel’s central location also puts you close to Grand Central Terminal and Rockefeller Center for sightseeing and transit.
How do this hotel's rates compare with other nearby hotels?
Embassy Suites by Hilton New York Manhattan Times Square is cheaper than 11 of 20 comparable hotels nearby, with a typical median of $384 a night versus about $390 for the peer set.
How does the nightly price at Embassy Suites by Hilton New York Manhattan Times Square in New York (and vicinity) compare to recent weeks?
The current price at Embassy Suites by Hilton New York Manhattan Times Square in New York (and vicinity) is $472 per night for 2 guests, which is low for this hotel: about 20% below its $585 average over the last 60 days. Most nights over that period fell between $237 and $1,498.
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-08: 213.9869686384735USD
- 2026-11-09: 420.0045845685119USD
- 2026-11-10: 611.952659654602USD
- 2026-11-11: 715.8298637564696USD
- 2026-11-12: 621.9986605126953USD
- 2026-11-13: 625.0022225199584USD
- 2026-11-14: 653.9137552197876USD
- 2026-11-15: 233.4270427652588USD
- 2026-11-16: 449.1332611846618USD
- 2026-11-17: 722.2742848421631USD
- 2026-11-18: 722.2742848421631USD
- 2026-11-19: 312.648324576477USD
- 2026-11-20: 385.9462965052795USD
- 2026-11-21: 673.9932412393798USD
- 2026-11-22: 164.22654234153748USD
- 2026-11-23: 155.91333283773804USD
- 2026-11-24: 339.75062100469967USD
- 2026-11-25: NO DATA
- 2026-11-26: 722.9945187265014USD
- 2026-11-27: 517.1925933873596USD
- 2026-11-28: 389.85027055358887USD
- 2026-11-29: 240.1578373513031USD
- 2026-11-30: 339.75773375030514USD
- 2026-12-01: 771.9758942042846USD
- 2026-12-02: 888.6874322251587USD
- 2026-12-03: 1621.430789505371USD
- 2026-12-04: 1016.9218916940307USD
- 2026-12-05: 1520.440060675415USD
- 2026-12-06: 496.6720829443359USD
- 2026-12-07: 683.6057065744628USD
- 2026-12-08: 911.9977461524658USD
- 2026-12-09: 948.3318392423096USD
- 2026-12-10: 869.3531430913085USD
- 2026-12-11: 967.930325840332USD
- 2026-12-12: NO DATA
- 2026-12-13: 436.2608672374878USD
- 2026-12-14: 446.03996915591426USD
- 2026-12-15: 546.6180219571838USD
- 2026-12-16: 527.0298283227539USD
- 2026-12-17: 448.14151191519164USD
- 2026-12-18: 556.4223946400451USD
- 2026-12-19: 1016.4319329486693USD
- 2026-12-20: 448.64566195587156USD
- 2026-12-21: 431.1239260951843USD
- 2026-12-22: 536.526916717102USD
- 2026-12-23: 458.44032300531006USD
- 2026-12-24: 458.44032300531006USD
- 2026-12-25: 625.0022225199584USD
- 2026-12-26: 752.367148838562USD
- 2026-12-27: 495.38778781594846USD
- 2026-12-28: 491.35701539886475USD
- 2026-12-29: 527.0298283227539USD
- 2026-12-30: 634.796268043335USD
- 2026-12-31: 1068.5020182056273USD
- 2027-01-01: 426.49260541693116USD
- 2027-01-02: 353.616918562561USD
- 2027-01-03: 195.45260691604614USD
- 2027-01-04: 195.45260691604614USD
- 2027-01-05: 202.69539950006103USD
- 2027-01-06: 174.19697027757263USD
- 2027-01-07: 170.98245381050108USD
- 2027-01-08: 198.43616432629395USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 50 per night
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
- Up to 18 children stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Nearby parking fee: USD 100 per day (49 ft away)
- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Laundry service
Elevator / Lift
Business Center
Multilingual Staff
Fitness Facilities
Luggage Storage
Services
Business Center
Elevator / Lift
Multilingual Staff
Laundry service
Luggage Storage
Business Center (24-hour)
24-Hour Front Desk
ATM/Banking
Computer Station
Concierge Services
Conference Space
Reception (free)
Porter/Bellhop
Reception Hall
Well-Lit Path to Entrance
Parking
Parking (Limited)
General
Free Breakfast
Assistive Listening Devices Available
Braille or Raised Signage
Coffee/Tea in Common Areas
Smoke-Free Property
Snack Bar/Deli
Stair-Free Path to Entrance
Water Dispenser
Wheelchair Accessible (Limited)
Elevator Access (Wheelchair Accessible)
Activities
Fitness Facilities
Fitness Center (24-hour)
Rooftop Terrace
Television in Common Areas
Terrace
Internet
Free Wi-Fi