Is parking available at the property?

Free self-parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.

Are pets allowed at the property?

Pets are allowed in specific rooms only, with a fee of USD 20 per pet, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features does the property offer for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and accessible facilities. However, specific details about room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The property is located in the heart of Lufkin, within a 5-minute drive of Naranjo Museum of Natural History and Cinemark Lufkin. It is approximately 3.6 miles from Pines Theater and 4 miles from Woodland Heights Medical Center.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, which is seasonal. Specific operational hours are not provided.

What are the policies for guests staying with children?

Children 17 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. It is advisable to contact the property directly for any specific requests regarding additional bedding.

Best Western Plus Crown Colony Inn & Suites in Lufkin

Average nightly price at Best Western Plus Crown Colony Inn & Suites by month, last 12 months (USD)
Month	Average price
January	$141
February	$142
March	$151
April	$149
May	$151
June	$151
July	$150
August	$141
September	$165
October	$147
November	$140
December	$127

What guests think

At Best Western Plus Crown Colony Inn & Suites, travelers consistently praise very clean, comfortable rooms, friendly staff, and a generous hot breakfast, though the property shows its age in places and periodic renovations are underway.

Guests frequently find the stay quiet and safe, with a convenient location close to restaurants and easy access around town. Patterns in complaints include maintenance and cleanliness lapses in some rooms (mold, drainage, worn furnishings), spotty Wi‑Fi or cell reception, noisy or faulty A/C, and unreliable in‑room jetted tubs. Service is usually welcoming, but several reviews describe unhelpful responses or unavailable maintenance and early housekeeping; the breakfast room can feel cramped at busy times. Overall, expect a solid, value‑minded stay with a standout breakfast, tempered by an older property and occasional service or maintenance hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool areas are generally enjoyed, and a gym is available, but reviews note limited gym equipment and occasional maintenance issues; ongoing renovations are mentioned.

Related guest reviews

8

William

May 31, 2025

·

Stayed 1 night

Hotel was nicely appointed and very clean. Grounds and pool were nice. Everything was great except my AC control was stuck and it was very warm during my stay. In the middle of the night I forced the temp control by holding it down for a long time. Temp then improved.

10

Sherif

Apr 23, 2024

·

Stayed 2 nights

New gym -

10

Dale

Aug 14, 2023

·

Stayed 1 night

Comfortable room. Nice pool. Good breakfast. Great deal from Hotels.com.

4

Erica

Feb 16, 2024

·

Stayed 1 night

Construction was inconvenient, my room had areas which needed repair. Perhaps the area should been closed by zones for repairs.

10

Darrell

Dec 14, 2025

·

Stayed 1 night

Friendly Check in. Very Clean. Safe location, Quiet rooms, Good Climate control. Our beds were softer than I like, but other rooms may have firmer mattresses. Roomy bathroom. Gym had free weights/dumbbells

10

Dale

Jun 5, 2023

·

Stayed 1 night

Nice hotel. Comfortable room. Good breakfast. Refreshing pool.

10

Dale

Sep 5, 2023

·

Stayed 1 night

Nice place. Clean. Nice pool. Comfortable room. Good breakfast.

8

Linda

May 11, 2024

·

Stayed 1 night

Property was fine, undergoing renovation.

10

kristina

Mar 6, 2024

·

Stayed 1 night

We come to Lufkin 2x/year for gymnastics meets. This place is the best one we've stayed at so far. Prices are more reasonable than some of the other ones. The staff are nice. There's fresh-fruit-flavored cold water, big chocolate chip cookies, and a cappuccino machine by check in counter. The reception area, hallways, & bedrooms are clean. The only drawback is the small gym with limited equipment & no hand weights. You can do cardio, but impossible to do proper strength training with what they have. We had 2-queen bedrooms. NO CONNECTING ROOMs, although it's noted to be available online. Our bedroom & bathroom were reasonably spacious & stocked with basic toiletries. We really liked the breakfast options. Although the dining room is small, they have more variety of breakfast totems than most places (even the more expensive ones). Here are the list of their breakfast choices: - hot items: pancake-covered sausage on a stick, scrambled eggs, mini sausages, biscuit & gravy, Texas-shaped Belgian waffle (you make it on site with a waffle maker) - continental: bread, bagels, prepackaged cinnamon rolls, prepackaged cheese pastry, breakfast bars, prepackaged blueberry muffins. - fresh fruit: apples, clementines, bananas, blueberries - others: yogurt, oatmeal, 3 types of cereals, peanut butter, jellies, chocolate chips, butter - drinks: coffee, milk, non-dairy milk, OJ, apple juice.

4

Sherrie

Jun 21, 2025

·

Stayed 1 night

The bed was hard and the pillows bad. One of the outlets in our room was burnt. The pool was cloudy. The tv did not work having kids that was not cool since we had been traveling 11 hours. The front desk did her best. The manager got mad at her for bothering him while she was trying to fix the tv.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness earns frequent praise for very clean rooms and common areas, though some stays report lapses such as mold in bathrooms or musty carpets.

Related guest reviews

6

Latha

Aug 20, 2025

·

Stayed 6 nights

Very friendly and helpful staff. Must entire property needs a full makeover and updating. Really musty carpets. I had to change my room twice. Coffee machine to make lattees is a plus. Breakfast was nice with lots of options. Unfortunately I would not stay here again.

6

Kaleah

Sep 14, 2025

·

Stayed 2 nights

The hotel was nice. The staff was clueless, and weren’t very eager to help. My room refrigerator was left dirty from the last guests.

10

Jacqueline

Jan 2, 2026

·

Stayed 4 nights

Very clean

4

Christine

Sep 21, 2023

·

Stayed 1 night

There was mold in the bathroom and on the walls in our room. Was noisy with kid noise, not something the hotel could help. Staff were friendly and welcoming. When we got to breakfast there was nothing left but when we asked, they were quick to replenish.

10

Jan

Dec 9, 2025

·

Stayed 2 nights

Beautiful facility. Friendly, helpful staff. Everything clean, comfortable. Breakfast, so many options, coffee choices, fresh chocolate chip cookies. Plenty of parking. Convenience location.

10

Jason

Dec 30, 2025

·

Stayed 1 night

It was very clean and in excellent condition!

2

Tracey

Dec 15, 2024

·

Stayed 2 nights

We booked through Expedia. When I called to change our reservation the hotel looked us up and said we would have to go through Expedia. We decided to keep our reservation “as is” after seeing the penalties. When we arrived, the hotel couldn’t find our reservation. I shared with them I had called 2 days prior and the staff had looked us up in there system and confirmed us over the phone. The front desk staff was unhelpful and rude and didn’t even speak to us as they continued typing in their computer. They told us another time they couldn’t find our reservation, so we searched through emails and provided our confirmation information. After searching in their computer for a few more minutes they found us and told us we were there on the wrong dates (we were not and showed them our confirmation email to prove it). Without discussion, they started calling their “sister property” to see if they had any space. We said we did not want to go to another location (we’d spent 12 hours traveling and wanted to go to bed and also the sister property was a lower quality property) so they put us in a room which was not what we booked or paid for (downgraded us). The room smelled like mold and the smell was coming from the AC/Heater unit. There was also black mold covering the bottom of the bath mat. After suffering through the first night on one of the worst beds we had slept on, we actually went to a store and bought a foam mattress topper. Never using Expedia or Best Western again.

10

Rachel

Apr 1, 2025

·

Stayed 2 nights

We try to use this hotel whenever we visit family in Lufkin. Although the hotel is becoming a bit old, the rooms are clean and the hotel is well-maintained. The beds are very comfortable and the walls are thicker than many hotels around the same price point. We have never had a bad experience here and would recommend anyone to stay at this Best Western if they are visiting the Lufkin area.

4

Emily

Jul 7, 2024

·

Stayed 2 nights

Found mold in our room on the second floor in multiple areas of the bathroom. We didn’t stay the night because we were worried about the health and safety of ourselves and two year old daughter.

10

Naomi

Dec 15, 2025

·

Stayed 1 night

Clean, well appointed, microwave and fridge. Although in a busy location, it was quiet for a great night of sleep. Perfect bed and stack of pillows.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally quiet, spacious, and comfortable, with some dated elements; recurring issues include noisy or faulty A/C, occasional elevator or hallway noise, and unreliable Wi‑Fi or cell reception. Several reports note jetted tub suites with nonworking jets.

Related guest reviews

10

Brigitte

Aug 30, 2024

·

Stayed 1 night

Stayed in a 2 king bed suite and it was very roomy with very comfortable beds and clean, top notch room. I travel often and this one of the best rooms for me in a couple of years. Free cookies and great free cont. Breakfast with good choice of hot dishes ...biscuits, gravy, sausage, potatoes, eggs etc and waffles.

6

Ernest

May 6, 2024

·

Stayed 1 night

Hotel is undergoing renovations so walls are unfinished and numbers were on the doors with paper. Outside door lock didnt work to get in and out. Went to smoke outside and couldnt get back in had to walk around the hotel to front to get back in. The room itself was nice outdated decor but ok. Needed a little more cleaning. Rented the room for the jacuzzi tub and the jets didnt work on the tub. The one jet that did work let out a foul smelling water that was black. Turned off the jets and juat enjoyed the big tub. House keeping started beating on the door at 945 and checkout was 12. House keeping came back at 11 beating on door and i told her we would be out in a few mins as check out was 12. She started yelling at me saying it was 11 and i needed to get out. It was really disappointing and ruined what was left of our anniversary staycation. The lady at the front desk is extremely nice and Dave the maintenance guy was super nice as well. I hate i didnt get the lady at the front desk name she was so nice. Sad the cleaning staff doesnt have that same personality.

8

Angela

Dec 24, 2023

·

Stayed 1 night

Property is nice. I’ve stayed there many times. Evening front desk staff very nice and welcoming. Only big down side is that cell/wifi reception is really bad!

10

Todd

Oct 19, 2025

·

Stayed 1 night

Comfortable, quiet, large room. Breakfast are was cramped.

4

William

Nov 5, 2025

·

Stayed 1 night

Elevators shared a wall with the bed guess how well we slept!

8

Lisa

Jul 10, 2025

·

Stayed 2 nights

It's a much older property and the A/C unit was very noisy making it difficult to sleep. Staff were very nice. Towels were very rough.

4

Timothy

Feb 12, 2024

·

Stayed 1 night

I booked the room just for the jetted tub. Upon getting into the room and filling the tub it was apparent the tub didn’t work. The front desk person came to look with the maintenance man on the phone. Nothing was done and nothing was fixed. I paid $180 just for the use of the tub. Was told I’d receive a discount due to the tub not working and the inconvenience. I received a whopping $20 off. What a joke. It’s just a standard room without the tub but I was charged well over standard rack rate.

6

Theresa

Oct 16, 2024

·

Stayed 1 night

The room was large and well planned. The decor was lovely and the bed comfortable. The toilet did not flush well. It required several flushes to remove the smallest amount of paper. The internet was unstable. While on a site, I would receive several messages that I was 'offline'. Then another message 'restored'. This seemed to happen every two or three minutes. Overall, it was a good stay, and I would stay again.

4

STEPHANIE

May 30, 2023

·

Stayed 2 nights

This was the second time we stayed and got the room with the hot tub. The first time I let them know the jets in the tub was barely working. So we gave it another try this past weekend and the jets where even worse. We paid over $400 for a this room only to be disappointed again. SO if you go I wouldn't advise spending the money on this room as they only have one room that has the hot tub.

10

Naomi

Dec 15, 2025

·

Stayed 1 night

Clean, well appointed, microwave and fridge. Although in a busy location, it was quiet for a great night of sleep. Perfect bed and stack of pillows.

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AI-generated summary based on recent guest reviews

Service

Service is often friendly and helpful, especially at check‑in and breakfast. However, multiple reviews cite unhelpful front desk interactions, limited maintenance availability, and early or intrusive housekeeping.

Related guest reviews

10

Jeanmaire

Mar 28, 2025

·

Stayed 1 night

The young lady that checked me in is very congenial and really made me feel welcome.

2

Michael

Nov 7, 2025

·

Stayed 1 night

Room was nice when we first arrived, however, the guest that was above left the bathtub running and water poured into our bathroom below.. As it was a Saturday, staff member at the front desk stated the maintenance guy was not back until Monday. No offer to clean up the water which was a significant amount or provide more towel. Stated that the water would stop eventually. Toilet was unusable. No other rooms available that night in the hotel. Asked the manager to call me Monday to discuss and heard nothing... Finally got reimbursed for the room but the inconvenience and lack of interest to assist will not have me coming back .. .Thank you to the staff member for not helping or offering any service Monday..

6

Ernest

May 6, 2024

·

Stayed 1 night

Hotel is undergoing renovations so walls are unfinished and numbers were on the doors with paper. Outside door lock didnt work to get in and out. Went to smoke outside and couldnt get back in had to walk around the hotel to front to get back in. The room itself was nice outdated decor but ok. Needed a little more cleaning. Rented the room for the jacuzzi tub and the jets didnt work on the tub. The one jet that did work let out a foul smelling water that was black. Turned off the jets and juat enjoyed the big tub. House keeping started beating on the door at 945 and checkout was 12. House keeping came back at 11 beating on door and i told her we would be out in a few mins as check out was 12. She started yelling at me saying it was 11 and i needed to get out. It was really disappointing and ruined what was left of our anniversary staycation. The lady at the front desk is extremely nice and Dave the maintenance guy was super nice as well. I hate i didnt get the lady at the front desk name she was so nice. Sad the cleaning staff doesnt have that same personality.

10

mary

Feb 4, 2025

·

Stayed 1 night

This was an exceptional, pet friendly hotel. Very clean, beautiful. Nice rooms. Staff were exceptional!! Breakfast was the best ever at a hotel.

10

Jan

Dec 9, 2025

·

Stayed 2 nights

Beautiful facility. Friendly, helpful staff. Everything clean, comfortable. Breakfast, so many options, coffee choices, fresh chocolate chip cookies. Plenty of parking. Convenience location.

10

Darrell

Dec 14, 2025

·

Stayed 1 night

Friendly Check in. Very Clean. Safe location, Quiet rooms, Good Climate control. Our beds were softer than I like, but other rooms may have firmer mattresses. Roomy bathroom. Gym had free weights/dumbbells

2

Tracey

Dec 15, 2024

·

Stayed 2 nights

We booked through Expedia. When I called to change our reservation the hotel looked us up and said we would have to go through Expedia. We decided to keep our reservation “as is” after seeing the penalties. When we arrived, the hotel couldn’t find our reservation. I shared with them I had called 2 days prior and the staff had looked us up in there system and confirmed us over the phone. The front desk staff was unhelpful and rude and didn’t even speak to us as they continued typing in their computer. They told us another time they couldn’t find our reservation, so we searched through emails and provided our confirmation information. After searching in their computer for a few more minutes they found us and told us we were there on the wrong dates (we were not and showed them our confirmation email to prove it). Without discussion, they started calling their “sister property” to see if they had any space. We said we did not want to go to another location (we’d spent 12 hours traveling and wanted to go to bed and also the sister property was a lower quality property) so they put us in a room which was not what we booked or paid for (downgraded us). The room smelled like mold and the smell was coming from the AC/Heater unit. There was also black mold covering the bottom of the bath mat. After suffering through the first night on one of the worst beds we had slept on, we actually went to a store and bought a foam mattress topper. Never using Expedia or Best Western again.

2

Aaron

Dec 4, 2022

·

Stayed 19,329 nights

I wasn’t given any info about the property at check in. I checked online for their checkout time, which stated it was 12:00pm. I got a long banging at the door that woke me up at 10:30am by housekeeping and then another at 11:00am. At 11:05am, I got a phone call asking if I’d be checking out. The lady stated the checkout time was 11:00am and that it changed recently. I apologized that I wasn’t aware and let her know I’d get ready asap. At 11:10am, housekeeping just entered the room while I was getting ready. I let her know I was finishing up. When I was leaving (11:15am) there was 2 people outside the door looking irritated waiting for me to leave.

10

Marisa

Feb 22, 2025

·

Stayed 3 nights

Love their cookies and the sweet lady serving breakfast was super nice and helpful

4

Nimit

Apr 15, 2025

·

Stayed 14 nights

AC not working for full 1 day and night, had power outage, staff not courteous, made me wait for reactivation of key card for 30 mins!

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AI-generated summary based on recent guest reviews

Location

Location is convenient and generally quiet and safe, with restaurants and shopping nearby and easy access around Lufkin.

Related guest reviews

10

Nita

May 25, 2024

·

Stayed 1 night

Quiet , safe and convenient

8

wood***stock

Apr 17, 2025

·

Stayed 2 nights

Great place and location for the town. I’ll stay there again.

10

Jan

Dec 9, 2025

·

Stayed 2 nights

Beautiful facility. Friendly, helpful staff. Everything clean, comfortable. Breakfast, so many options, coffee choices, fresh chocolate chip cookies. Plenty of parking. Convenience location.

8

Kayla

Sep 5, 2025

·

Stayed 1 night

The hotel was in a good location, clean and friendly. I would definitely recommend it especially as a woman traveling alone.

10

David

Jan 15, 2025

·

Stayed 1 night

Quiet except loud music in parking lot.

10

le-yung

Mar 15, 2023

·

Stayed 1 night

very nice location to davy Crockett national forest. nice furniture, USB plug will be a very needed addon for next upgrade hotel project. all employees are very professional and friendly. this is where i will stay for future visit in the area.

10

Tommy

Sep 12, 2023

·

Stayed 1 night

Everything was close by

10

Jose

Jan 29, 2023

·

Stayed 1 night

It was a nice clean place. Location was a perfect place.

10

Elaine

Jan 4, 2025

·

Stayed 1 night

We only stopped one night but this location turned out to be a great choice for us. It was clean and comfortable, and each staff member we encountered was pleasant and helpful. Good dining options in the area. We loved Ralph and Kacoos restaurant next door, with an amazing New Orleans-inspired menu. Kudos also for the extensive, excellent breakfast! The Texas-shaped waffles were a fun treat as it was our first night in the state!

10

Velma

Nov 19, 2023

·

Stayed 1 night

Good location, area dining & shopping. Clean & modern decor

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AI-generated summary based on recent guest reviews

Dining

Breakfast is a standout with a wide variety of hot and continental options, good coffee, and a cappuccino machine; the dining area can feel small at busy times.

Related guest reviews

10

Ebony

Jun 19, 2025

·

Stayed 3 nights

From the cleanliness to the breakfast…. THEY DOING IT! We will book again.

10

Brigitte

Aug 30, 2024

·

Stayed 1 night

Stayed in a 2 king bed suite and it was very roomy with very comfortable beds and clean, top notch room. I travel often and this one of the best rooms for me in a couple of years. Free cookies and great free cont. Breakfast with good choice of hot dishes ...biscuits, gravy, sausage, potatoes, eggs etc and waffles.

8

Brenda

Dec 27, 2023

·

Stayed 1 night

Our room was very clean. Nice new carpet. The breakfast was a feast. Good and fresh. Staff very nice.

10

michelle

Sep 25, 2024

·

Stayed 2 nights

The coffee machine offers Cappinos Lates both decaf and regual breakfast pretty Good

10

Michael

Oct 13, 2025

·

Stayed 1 night

The breakfast was great! We were really impressed with the way everything was set up.

10

Constanza

Dec 30, 2023

·

Stayed 1 night

The hotel is very clean, comfortable beds and good breakfast with a variety of options. I highly recommend it.

10

Valarie

Dec 22, 2025

·

Stayed 2 nights

As always. The breakfast was wonderful. It was the only thing i could hold down i was shocked because for months I haven't really eaten much and kept it down. I have loss 22pounds because i couldn't keep it down.

10

Billie

Dec 19, 2025

·

Stayed 1 night

Breakfast was great! Enjoyed it!

8

grzegorz

Feb 5, 2024

·

Stayed 1 night

Good breakfast, fair price .

10

kristina

Mar 6, 2024

·

Stayed 1 night

We come to Lufkin 2x/year for gymnastics meets. This place is the best one we've stayed at so far. Prices are more reasonable than some of the other ones. The staff are nice. There's fresh-fruit-flavored cold water, big chocolate chip cookies, and a cappuccino machine by check in counter. The reception area, hallways, & bedrooms are clean. The only drawback is the small gym with limited equipment & no hand weights. You can do cardio, but impossible to do proper strength training with what they have. We had 2-queen bedrooms. NO CONNECTING ROOMs, although it's noted to be available online. Our bedroom & bathroom were reasonably spacious & stocked with basic toiletries. We really liked the breakfast options. Although the dining room is small, they have more variety of breakfast totems than most places (even the more expensive ones). Here are the list of their breakfast choices: - hot items: pancake-covered sausage on a stick, scrambled eggs, mini sausages, biscuit & gravy, Texas-shaped Belgian waffle (you make it on site with a waffle maker) - continental: bread, bagels, prepackaged cinnamon rolls, prepackaged cheese pastry, breakfast bars, prepackaged blueberry muffins. - fresh fruit: apples, clementines, bananas, blueberries - others: yogurt, oatmeal, 3 types of cereals, peanut butter, jellies, chocolate chips, butter - drinks: coffee, milk, non-dairy milk, OJ, apple juice.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $134	5 $155	6 $191	7 $191	8 $191	9 $163	10 $155
11 $118	12 $170	13 $172	14 $155	15 $155	16 $241	17 $212
18 $129	19 $162	20 $147	21 $147	22 $162	23 $167	24 $177
25 $129	26 $158	27 $151	28 $171	29 $127	30 $129	31 $162

Su	Mo	Tu	We	Th	Fr	Sa
1 $158	2 $162	3 $181	4 $168	5 $144	6 $163	7 $144
8 $144	9 $144	10 $162	11 $162	12 $162	13 $144	14 $144
15 $162	16 $144	17 $162	18 $147	19 $166	20 $155	21 $157
22 $153	23 $155	24 $155	25 $181	26 $181	27 $181	28 $164
29 $171	30 $155

Best Western Plus Crown Colony Inn & Suites

Prices for Best Western Plus Crown Colony Inn & Suites

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible, Bathtub

Suite, Multiple Beds, Refrigerator & Microwave (Third Bed is a Sofabed)

Standard Room, 1 King Bed, Microwave

Standard Room, 2 Queen Beds, Microwave

Suite, 2 Queen Beds, Microwave

Suite, 1 King Bed, Microwave

Standard Room, 1 King Bed, Accessible

Standard Room, 2 Queen Beds, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub (With Sofabed)

Suite, 1 King Bed, Jetted Tub

Guest reviews of Best Western Plus Crown Colony Inn & Suites

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Plus Crown Colony Inn & Suites

Prices for upcoming dates