Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in is available for a fee, subject to availability, and late check-out incurs a fee of USD 61, also subject to availability.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

Where is the property located in relation to key landmarks?

The property is located in Katy's business district, within a 15-minute walk of Katy Mills Mall and Typhoon Texas. It is approximately 14 miles from Westheimer Road and 1.6 miles from Main Event.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, operational from 6:00 AM to 11:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, though specific age details are not provided.

SpringHill Suites Houston Katy Mills

Average nightly price at SpringHill Suites Houston Katy Mills by month, last 12 months (USD)
Month	Average price
January	$100
February	$100
March	$113
April	$107
May	$110
June	$150
July	$120
August	$109
September	$112
October	$100
November	$103
December	$95

What guests think

At SpringHill Suites Houston Katy Mills, travelers often praise the convenient location by Katy Mills Mall and friendly staff, while feedback on cleanliness and maintenance is mixed, with recurring notes about water temperature, occasional pests, and worn or musty areas.

Rooms are frequently described as spacious and comfortable, though several guests mention thin walls, traffic noise, and odd layouts. Facilities include a workout room, pool, and convenient parking, but reviews cite elevator outages, renovation or parking-lot disruptions, and a pool needing better upkeep at times. Breakfast ranges from hot and plentiful to weak, understocked, or late depending on the day. Expect a convenient stay with variable quality that depends on room assignment and timing.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a workout room, pool, and convenient parking. Some guests reported elevator outages, renovation or parking-lot disruptions, and a pool that needed cleaning.

Related guest reviews

2

Louis

Mar 21, 2023

·

Stayed 2 nights

I’ve booked this hotel online I’ve stayed at Springhill suites before have always been satisfied with their service till this experience I went up there just purchased a new vehicle and only one parking spot was available that had a light pole hanging over it which was falling and there was heavy equipment and construction in the parking lot limiting the space attempted to get a transfer or a refund I was not accommodated I still seek a hotel with Springhill suites at the Brookhollow location which was great but I did still get charge for the Katy Mills day even though we did not stay there. I reached out to the service for refund and was refused

6

Carlandrea

Jul 10, 2024

·

Stayed 1 night

The wifi didn’t work. And when I asked one of the front desk staff where the ice machine was, he told me the second floor, saw me go to the elevator but didn’t tell me the elevator wasn’t working. I didn’t find that out until I overheard him telling someone else. There were also fleas in my room.

8

Estella

Jun 3, 2025

·

Stayed 4 nights

We loved that the hotel was around alot of places that we took our kids too. Everything about the hotel was perfect. The only thing we didnt like too much was that the pool needed to be cleaned the whole time we stayed there.( 5 days)

10

Cynthia

Jul 1, 2024

·

Stayed 1 night

The hotel was very clean and very accommodating! Enjoyed the pool.

10

James

Dec 7, 2025

·

Stayed 1 night

Nice staff, bfast, workout room and rooms. Close to Katy Mills Mall and restaurants. Great price through hotels.com. Would stay there again .

6

Latasha

May 30, 2023

·

Stayed 1 night

It as okay. Upon booking, wasn’t notified that there was renovations taking place.

10

Ckaris

Sep 30, 2025

·

Stayed 3 nights

Clean room, great parking, and amazing breakfast.

6

Sami

Jan 6, 2025

·

Stayed 5 nights

Rooms are very oddly laid out. Facility feels worn down and in need of an upgrade. Internet is slow. Lack of true management. Complimentary breakfast almost always late to be set up, missing items, or not available altogether.

6

Mark

Jul 27, 2025

·

Stayed 1 night

My wife and i reserved ahead but when we arrived around 10pm, we were told it was full and there was only one room available. The room was right off the lobby with little privacy. The parking lot lights shone through the curtain keeping me awake. The bed was way too soft. Would not recommend.

10

ELISABETH

Apr 28, 2025

·

Stayed 2 nights

We love springhill suites hotel in general. Been having a great experiences everytime, and this one is no exception. We stayed for 2 nights in the king bed suite. The room was very clean. Bed was comfortable. Location was perfect. So many restaurants close by. Next to the mal but still in the quiet area. Parking was easy. Breakfast was good

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Cleanliness

Many guests found rooms and common areas clean, but cleanliness and maintenance are inconsistent. Reports include dirty or moldy bathrooms, pests, hallway odors, and issues like tepid hot water or humidity.

Related guest reviews

6

Carlandrea

Jul 10, 2024

·

Stayed 1 night

The wifi didn’t work. And when I asked one of the front desk staff where the ice machine was, he told me the second floor, saw me go to the elevator but didn’t tell me the elevator wasn’t working. I didn’t find that out until I overheard him telling someone else. There were also fleas in my room.

6

michelle

Jul 28, 2025

·

Stayed 1 night

Breakfast was horrible, they ran out of food before the breakfast time was over. There was hair in shower. Bed was clean and we were so tired I just cleaned the shower the best I could.

6

NILDA A

Jul 24, 2024

·

Stayed 3 nights

Bathroom of assigned suite was not properly clean. Bathtub, shower liner NOT clean. Shower liners should be replaced after each guest leaves. These were dingy and brown. Tub and sink had rust stains. Toilet under rim filthy and downright nasty. Carpet of on floor old and should be replace. Overall facility should be renovated

10

Irene

Aug 29, 2025

·

Stayed 1 night

We were kindly greeted at the front desk when we arrived. Hotel was nice and clean as was our room. Also very spacious and the bed was very comfortable, we slept very well! Breakfast was nice. We’ll definitely be back and recommend to family and friends.

10

Ckaris

Sep 30, 2025

·

Stayed 3 nights

Clean room, great parking, and amazing breakfast.

10

Kirsten

Jul 4, 2025

·

Stayed 7 nights

I felt very safe staying here and it was nice and clean.

2

Brianna

May 29, 2024

·

Stayed 1 night

This hotel has roaches. Large roaches. There’s a stench when you walk in and a stench in the room. When we found a roach in our hotel, 2 hours after being there, we told hotel staff and asked them to come kill it l, to which they said no, they couldn’t leave their desk. SO I told them I wanted to check out immediately. I was told nothing could be done about it until the manager got there the next morning and I still haven’t received an answer or a refund from this property or Expedia. DO NOT RECOMMEND. I should add that we had a tornado knock our electricity out at our home so we just needed somewhere decent to sleep. Definitely disappointed.

2

Cerissa

Jun 29, 2025

·

Stayed 2 nights

The bathroom had mold on the shower curtain, around the bath tub . Very very disappointing and I ended my stay early because of it.

10

ELISABETH

Apr 28, 2025

·

Stayed 2 nights

We love springhill suites hotel in general. Been having a great experiences everytime, and this one is no exception. We stayed for 2 nights in the king bed suite. The room was very clean. Bed was comfortable. Location was perfect. So many restaurants close by. Next to the mal but still in the quiet area. Parking was easy. Breakfast was good

10

Paul

Sep 4, 2025

·

Stayed 2 nights

The front desk was helpful and the place was clean!

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Rooms

Rooms are often spacious and comfortable with good beds, though several reviews cite thin walls, traffic noise, odd layouts, and slow or nonworking Wi‑Fi. Occasional maintenance issues like leaks or torn blinds were also reported.

Related guest reviews

10

Enrique

Nov 16, 2024

·

Stayed 1 night

We stayed only for one night, two rooms. Everything overall was fine. Rooms were very comfortable, spacious and clean. Breakfast was decent, it was a basic buffet style set up.

10

JOE

Jun 24, 2025

·

Stayed 2 nights

Water leak in our closet. Son's clothing, luggage, & shoes were wet. Otherwise property was great.

6

Carlandrea

Jul 10, 2024

·

Stayed 1 night

The wifi didn’t work. And when I asked one of the front desk staff where the ice machine was, he told me the second floor, saw me go to the elevator but didn’t tell me the elevator wasn’t working. I didn’t find that out until I overheard him telling someone else. There were also fleas in my room.

10

Richard

Jan 4, 2024

·

Stayed 1 night

Wonderful hotel. Room was large and clean. Well designed. Staff was friendly and breakfast was good. Excellent value! Would love to stay here again.

10

Irene

Aug 29, 2025

·

Stayed 1 night

We were kindly greeted at the front desk when we arrived. Hotel was nice and clean as was our room. Also very spacious and the bed was very comfortable, we slept very well! Breakfast was nice. We’ll definitely be back and recommend to family and friends.

4

REBECCA

Dec 23, 2022

·

Stayed 19,344 nights

The window blinds was torn on two sides from top to bottom. Room phone not working. Room was just too small and cramped. We found an adjoining room connected by a door. My kids tried turning the doorknob thinking that was the bathroom. Only for the person in the next room to let out a loud bang on the door, my heart almost jumped out of my chest. They probably need to put a sign on that door so no one goes messing with it.

6

LaShea

Nov 24, 2023

·

Stayed 2 nights

Room was spacious. Bathroom was nice. Water pressure was low. Not enough hot water. Rooom was not very sound proof. I could hear a lot of traffic noise.

6

Sami

Jan 6, 2025

·

Stayed 5 nights

Rooms are very oddly laid out. Facility feels worn down and in need of an upgrade. Internet is slow. Lack of true management. Complimentary breakfast almost always late to be set up, missing items, or not available altogether.

6

Mark

Jul 27, 2025

·

Stayed 1 night

My wife and i reserved ahead but when we arrived around 10pm, we were told it was full and there was only one room available. The room was right off the lobby with little privacy. The parking lot lights shone through the curtain keeping me awake. The bed was way too soft. Would not recommend.

6

Asha Susan

Sep 24, 2025

·

Stayed 1 night

The room provided didnt have any sound insulation and I could clearly hear the other person next door..was not able to sleep

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Service

Staff are generally friendly, welcoming, and helpful, with quick issue handling at times. However, multiple reviews describe rude or unresponsive interactions, check‑in errors, and refund or reservation problems.

Related guest reviews

10

Khoa

Feb 9, 2025

·

Stayed 1 night

Amazing staff, they were all super friendly and had great customer service. Wonderful place to stay with families that include children.

10

Tim

Oct 29, 2025

·

Stayed 1 night

Service checking in was great

2

Jose

Feb 22, 2024

·

Stayed 2 nights

This hotel doesn’t respect the reservation they will give your room away

10

James

Dec 7, 2025

·

Stayed 1 night

Nice staff, bfast, workout room and rooms. Close to Katy Mills Mall and restaurants. Great price through hotels.com. Would stay there again .

2

Kassandra

Nov 30, 2024

·

Stayed 3 nights

Terrible customer service

10

Ashaki

Jul 8, 2025

·

Stayed 4 nights

Wonderful and the staff was so polite and friendly. The staff at the front desk were marvelous and the customer service was outstanding.

8

Cynthia

Aug 25, 2025

·

Stayed 1 night

Overall, stay was pleasant. Upstairs guests too noisy, Front Desk notified, situation promptly handled, much to our relief.

4

Taryn

Nov 26, 2024

·

Stayed 3 nights

Unpleasant... pathetic service, breakfast, staff competence

4

Alli

Jun 21, 2023

·

Stayed 3 nights

The woman working the desk at night was not at all accomodating and very rude.

8

Shon

Jun 11, 2024

·

Stayed 2 nights

Front desk clerk was watching a video on her ohone and didn't properly acknowledge ir greet me. I waited for 2-3 mins at cou ter with no one around. Then i was assigned to a room where another guest had been checked in. She apologized and made it right.

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Location

Very convenient for Katy Mills Mall, restaurants, and highway access, with some spots walkable. A few guests noted heavy area traffic and occasional traffic noise.

Related guest reviews

10

Laura

Aug 18, 2025

·

Stayed 2 nights

The facility is clean, the staff is courteous and rhere are nice selections for a hot or cold breakfast. The mall is within walking distance and there are a couple of restaurants nearby.

10

Edward or Jami

Dec 8, 2024

·

Stayed 4 nights

Excellent. In walking distance to Denny’s.

10

cinthia

Oct 12, 2025

·

Stayed 1 night

Everything was perfect. From location to surroundings.

10

Natasha

Dec 9, 2024

·

Stayed 3 nights

Great location. Literally right off of the highway. Good breakfast (free). Parking was never an issue. Although I could hear the ppl in the room above me walking around I would stay here again.

10

Jerry

Mar 29, 2025

·

Stayed 3 nights

Great place to relax. Very comfortable bed. Breakfast was average. Staff was very helpful and friendly. Lots of eating establishments nearby and within walking distance of Katy Mills mall.

10

Claudia

Dec 26, 2024

·

Stayed 1 night

Great staff! Location is awesome and convenient! Loved the fact that it is in the middle of our shopping destination and a short walk from restaurants and shops

10

James

Dec 7, 2025

·

Stayed 1 night

Nice staff, bfast, workout room and rooms. Close to Katy Mills Mall and restaurants. Great price through hotels.com. Would stay there again .

6

LaShea

Nov 24, 2023

·

Stayed 2 nights

Room was spacious. Bathroom was nice. Water pressure was low. Not enough hot water. Rooom was not very sound proof. I could hear a lot of traffic noise.

10

ELISABETH

Apr 28, 2025

·

Stayed 2 nights

We love springhill suites hotel in general. Been having a great experiences everytime, and this one is no exception. We stayed for 2 nights in the king bed suite. The room was very clean. Bed was comfortable. Location was perfect. So many restaurants close by. Next to the mal but still in the quiet area. Parking was easy. Breakfast was good

8

Kathleen

Dec 31, 2023

·

Stayed 7 nights

The suite itself was very nice. And the staff was friendly. Unfortunately, they had to cut the water off twice to fix a broken main pipe. The first time, we got plenty of warning. The second time, we got no advance warning; a note slipped under the door saying it was happening. I was about to take a shower. So much for that idea. Because it is right on the edge of a major shopping area (Katy Mills) the traffic was pretty bad (we were there for week of 12/20-12-/27). Certainly not the hotel's fault, but we won't stay there again if we can help it.

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AI-generated summary based on recent guest reviews

Dining

Free breakfast offers hot and cold choices and is often considered good. Several guests, however, reported weak selection, items running out, late setup, or poor quality.

Related guest reviews

10

Enrique

Nov 16, 2024

·

Stayed 1 night

We stayed only for one night, two rooms. Everything overall was fine. Rooms were very comfortable, spacious and clean. Breakfast was decent, it was a basic buffet style set up.

10

Jean

Dec 29, 2022

·

Stayed 1 night

The clerk was very helpful and friendly. The room was clean and spacious. The breakfast was very good.

6

Lynn

Sep 29, 2025

·

Stayed 1 night

Breakfast options were pretty weak

10

Crystal

Dec 26, 2023

·

Stayed 3 nights

We ended up staying here during Christmas because my dad's house had too many people, and the choice to stay here was correct. The bed was pretty comfortable, the sofa bed equally so, the breakfast selection was good, and the location was good. Staff was friendly and courteous no matter what time of day or night we came in. Absolutely got the bang for our buck. Would definitely recommend staying here.

6

michelle

Jul 28, 2025

·

Stayed 1 night

Breakfast was horrible, they ran out of food before the breakfast time was over. There was hair in shower. Bed was clean and we were so tired I just cleaned the shower the best I could.

10

James

Dec 7, 2025

·

Stayed 1 night

Nice staff, bfast, workout room and rooms. Close to Katy Mills Mall and restaurants. Great price through hotels.com. Would stay there again .

10

Ckaris

Sep 30, 2025

·

Stayed 3 nights

Clean room, great parking, and amazing breakfast.

10

Thomas

Apr 1, 2025

·

Stayed 3 nights

Peaceful, clean, easy check-in/check-out, good free breakfast, nice staff, good location

6

Sami

Jan 6, 2025

·

Stayed 5 nights

Rooms are very oddly laid out. Facility feels worn down and in need of an upgrade. Internet is slow. Lack of true management. Complimentary breakfast almost always late to be set up, missing items, or not available altogether.

8

Delphine

Oct 10, 2025

·

Stayed 7 nights

Breakfast was healthy

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8 $128	9 $155	10 $162
11 $122	12 $144	13 $144	14 $139	15 $117	16 $149	17 $149
18 $117	19 $150	20 $150	21 $150	22 $128	23 $139	24 $139
25 $117	26 $139	27 $139	28 $139	29 $128	30 $139	31 $151

Su	Mo	Tu	We	Th	Fr	Sa
1 $112	2 $139	3 $139	4 $139	5 $139	6 $150	7 $150
8 $112	9 $139	10 $139	11 $139	12 $150	13 $150	14 $150
15 $112	16 $139	17 $138	18 $139	19 $123	20 $133	21 $133
22 $112	23 $123	24 $123	25 $123	26 $133	27 $146	28 $145
29 $122	30 $117

SpringHill Suites Houston Katy Mills

Prices for SpringHill Suites Houston Katy Mills

Monthly average prices

About this property

Location

Room options

Suite, Multiple Beds, Hearing Accessible (Roll-In Shower)

Suite, Multiple Beds

Suite, Multiple Beds, Hearing Accessible (Mobility Accessible with Bathtub)

Guest reviews of SpringHill Suites Houston Katy Mills

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about SpringHill Suites Houston Katy Mills

Prices for upcoming dates